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Hey guys,
I'm between classes so I can't do a more thorough search. I had an issue this morning where the screen would flicker but ONLY teh menu bar would flicker mostly. It looks like a gruesome mess up where it just turns into static momentarily and flickers on/off like that every few seconds. The menu bar also moves up and down very slightly, maybe by 10 or so pixels each time, when it's not doing that. I also tried opening the clock menu (bottom right) and that would flash on/off, every second, but if i touched something on it, it would stay solid sometimes.
The "gruesome mess up" with static happened rarely (compared to how often the menu bar was glitching) on my screen.
My mouse pointer also started flashing at one point and became unresponsive. It would also sometimes disappear entirely until i clicked my usb mouse or moved the touchpad (tablet was docked).
i had similar glitchy issues last week, but it lasted for less than a minute or two and didn't happen very often. this lasted for a good 30 mins today.
i wasn't able to snag a movie of this since i was in a meeting. i'll try to get one up later
has anyone else seen anything like this? I watched videos of other screen issues people had and this didn't look anything like this. other than this issue and ****ty gps, i don't have any issues with my prime. I'm planning on contacting tiger direct later in the afternoon as I have 2 days left in my 14 day period.
any feedback would be appreciated!
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
demandarin said:
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
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Click to collapse
i rebooted it and i'm using my laptop for the time being. if it comes back, i'll definitely report back. only apps that were running were the usual apps that come bundled with it (ie maps, NV stuff), volume+ and repligo pdf reader.
clearing my recent apps didnt do anything and nothing else was running.
i also did a factory reset last weekend (not yesterday/sat but the weekend before).
if it keeps going, maybe i'll try to do a FDR again
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
Schutter said:
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
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Click to collapse
how often do you get it?
Sent from my Transformer Prime TF201 using xda premium
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
denelor said:
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
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Click to collapse
Great, thanks for the info. I was perusing my tablet settings, dev settings rather, and saw that I checked "Force GPU rendering". Do you have this enabled as well? Maybe that might have something to do with it for incompatible apps?
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
denelor said:
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
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Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
Reignzone said:
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
Click to expand...
Click to collapse
No, sorry
nhshah7 said:
Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
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Click to collapse
The screen static happens in nearly any app that that requires vertical scrolling (ie, content is off the page). I've noticed it most frequently in the stock browser, Repligo, and Word2Go. But those are the areas where I spend the majority of my time.
The app switcher graphical glitch can happen no matter where I am, but doesn't happen every time and in no consistent pattern I can find.
Likewise, the jittering of the notification bar can happen in any app or none at all.
After installing 9.4.2.13 and then using my TFP for about six hours I've yet to encounter any of the issues I had with .11 that are listed in this thread. The issues may resurface, but six hours is much longer than I used to go without seeing a graphical glitch (especially the task switcher one).
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
sterpazook said:
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
Click to expand...
Click to collapse
that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
nhshah7 said:
that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
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Click to collapse
Seems to be back on the newest update :-(
Sent from my Inspire 4G using xda premium
Here is what would be good
I have experienced the bobbing, and other than that just a super quick static thing, where a thin line runs through the screen,very quickly, seems to change position quickly, and then it's gone. Almost looks like a vertical version of the horizontal static you might occasionally see on a television.
As I say, it happens very infrequently, so I have had no reason to go looking for a solution. I'll tell you what I WOULD like to see, though. Wouldn't it be great if Asus started including (or posting shortly after) a changelog or fixlist for the many updates they have been getting out for the Prime.
I understand these are maintenance updates and that Asus is seeking solutions for spontaneous rebooting, wifi and bluetooth throughput issues and so on. That's great and it is particularly amazing to see Gary getting beta firmware for XDA members to test. It just doesn't get better than that (short of not having issues in the 1st place)
The reason I am calling for (well, asking) some type of changelog is, it would help those without particular issues make an informed decision whether or not to even APPLY a particular update.
I know that Asus is not likely to want to air dirty laundry, such as engineering observations such as why something broke in previous code, nor would they want to give away any proprietary info of Asus or Nvidia, but a basic description of whats in the package would be super useful. I.E. : "Second attempt (or attempt B) to fix screen banding is in this release.
Asus seems to be leading the charge in the industry in terms of "working closely with end users" albeit somewhat out of necessity. ANY company as big as Asus willing to allow beta testing amoung users is amazing, regardless of the fact that they needed to do SOMETHING to get a handle on these issues.
My final point is that while Asus does not want a piecemeal approach, with different FW versions floating about, there is definitely an inconsistent result to EVERY Firmware package that has been released. Does that hint that there are subtle hardware differences to you? It does to me. No matter how minute the differences are, and whether they are component revisions, manufacturing inconsistencies or whatnot, this is what it looks like to me.
Asus does not want this to be known. Illustrated by Gary's statement in the now widespread interview he did. He specifically said there have been NO hardware changes since release.
Why would he say that if it were not true? I wondered the same thing since another Asus Support Manager told me something quite different. I am NOT one for conspiracy theories, but there is a much simpler explanation. If the serial numbers are truly sequential, then a "C1 would indicate that it is from the second 100k numbered units. I have onlya wild guess that this is correct, so on that part, I am truly being speculative. BUT, whatever the number is, lets justsay that the BCOKAS Serials - The first ones, of which I had one (My replacement is a C1) are MANY. Whatever the number, do you think Asus would want it to be public knowledge that they changed or improved (or worsened, lets admit) some hardware on the newer serial numbers?
Picture the amount of people who would now be demanding the newer hardware. Not everyone, not even MOST customers, but enough that it would be extremely expensive to have this happen. Like I said, I am not a conspiracy guy, but this just seems to make sense. Anyone agree with that statement?
Just food for thought.
Wondering if the setting for Automatic screen brightness is bad for you all? What im talking about is that my screen brightness is not changing accordingly to light/dark environment, it's basically always on medium. Can my phone be broken or is this normal?
Also experience screen drop outs where it's stop responding to touch input, it sits like that for short period of time and will start responding again. It seems not like a frequent problem but happens now and again since I bought it last week.
Last but not least, im experiencing some forms....in lack of words, "processor" straining if I have all 20 Xbox games installed and a lot of apps and music. Seems that the less memory the more chopy everything become. Even with a lot removed from storage and having, like 7GB free its a bit choppy, but the problem will increase expanding to less increased memory. Just open Games and looking at the avatar you can see lagg in his movments. I feely like with a clean phone I never saw that.
Now worth noting is I am VERY picky when it comes to lagg/choppiness/Screen flickerings. This phone is brand new and I come from a Omnia 7. While surfing the Webb is a incredible experience, its so smooth, I feel that start menu scrolling, avatar movements etc is choppy and almost, as bad? as a first gen device. Game performance seems to be better on the Titan compared to my old Omnia 7. But on a lot of areas it seems my Omnia 7 is on par with the Titan. This is a new gen device, shouldn't I experience a lot of difference.
Now, anybody got some thoughts about this? Any feedback/help is appreciated.
Best regards
Me
The amount of used/free storage has very little to do with the performance of the phone. More than likely, its simply the phone needing to download and load data that is causing some of the stuttering you are seeing, which is the most common culprit of performance hiccups. The storage memory is not the same thing as the memory used to run the phone/apps/games. A common misconception.
Slow data connections/downloads in combination with the inability for the phone to load all your information instantly is probably the lag you are seeing (or even, the phone IS trying to load all your data at once). It is more apparent in 3rd party apps, but its the same as any device trying to load data.
If it really is to the point where its unbearable, it may very well be that your device is defective. I don't have any major issues with freezing/stuttering/lag on any of my Windows Phone devices. Its a bit more noticeable on my 1st gen devices, but its largely eliminated on my 2nd gen devices. A little bit of stuttering here and there is completely normal for any device though.
Thnx for the input. I can't tell what's the reason behind it, but my Omnua was the same. To many Tiles and the start screen will get choppy etc.
Nobody have any trouble with the screen brightness and phone freezing for a short period? Many small things I never noticed on my Omnia 7, and I thought that phone wasn't all there. If all small problems is here in scared for the survival of WP if phones get worse. If there to. Ompete with Apple plz give solid performance.... I feel disappointed :'(
I've a ton of live tiles and no start screen lag. Maybe your device is defective?
or maybe my standards are 2 high. It can't be a coincidence that my Omnia 7, Lumia 800 and now my Titan is doing the same thing...but that is a WP7 issue. Currently is automatic screen brightness my worst concerns, and if dark room or sunlight don't really change on your phones, then I know its a standard Titan issue, if not, I need to send it back for repairs. And maybe the screen freezing I have is connected to the sensor is broken. I have no clue so .....if you cover your phones top, or put a strong light on it, does your brightness change?
screen freezing should probably be more accurately be called screen drop out, like its disconnected some how. Haven't happend for 1-2 days now.
I remember my old HD2 was reported with broken screens as a flaw and people had to send in a lot of there devices before it was fixed. Kind of scared its typical bad HTC quality playing its thing?
Autobrightness - known bug
Screen stutter - tried SRS-off?
Start screen lag - ghosting
Screen drop - lock-unlock screen, known bug for some handsets.
It's all in the sticky of FAQs.
I can fill my screen with tons of tiles too and get absolutely no lag.
I think really the best way for any of us to tell you whether or not the type of lag you are experiencing is normal would be to take video. Use the phone as you normally would, take some video of you doing it, and clearly we should be able to see any weird lag issues.
But again, a little bit of lag, on any device, is totally normal. It may be that you are just too picky. I imagine that using Android would totally kill you since the lag there gets out of hand at times.
Problem is, while you may think its Windows Phone in general because it has happened to the last 3 of your devices, the rest of us here experience little to no lag with our devices, which would rule out that it is just a Windows Phone problem. It may be the way you set your phone up that it causing some kind of lag, totally possible, since everyone sets up their device in different ways. And more than likely, you have set your phone up a certain way every time you move to a new device, because that's just how you set it up.
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Nakazul said:
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Click to expand...
Click to collapse
No problem mate! I've changed it
I think HTC din't just mess up in general. It was the first batch (Oct/Nov purchases) that had the most issues and plenty with ATT. In the UK if you got something from first batch off CarPhone Warehouse - you would see those freezes and lags. However, I swapped mine just before December and no issues after that. The ghosting is common with ALL HTCs. Android, Windows - doesn't matter. It's their S-LCD/LCD screens.
hehe okay. Just bought mine of Expansys and they were waiting to get em in to stock so was hoping to skip first wave. Any ways to see which rendition I have? Hmm I will go to the FAQ after your reply so delite this thread in awhile then, its no good when there is a FAQ, especially as good as the one there is.
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Take it back and get another one. At a store they should swap it right there and then. It could be software related like every phone at launch has issues or a serious hardware problem
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
drupad2drupad said:
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
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Click to collapse
Yes so I could sync all my pics, video, etc.
I already have the device setup exactly how I want it, I'd hate to return it when there is no backup/restore option in Zune. Dang it.
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Tachi91 said:
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
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Click to collapse
After turning on my phone out of the box, I went straight and did a hard reset. So I noticed everything after that. Marketplace not notifying of app updates and the touchscreen keyboard issue yes. I only tried buying that app after reinstalling all the other apps I had bought for my previous WP so I can't say about that issue.
I think I will just hang onto the handset until the Tango update is released and hope that resolves the issues.
UPDATE: Looks like marketplace is now notifying me of app updates correctly now and the app purchase I made has no gone through. I guess something was maybe going on with MS's side of things. I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
92GTA said:
UPDATE:I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
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Click to collapse
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
xs2k said:
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
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Click to collapse
Thank you, that worked! I wonder why some windows phone have this issue and some don't? Perhaps the quality & latency of the nand flash? I have noticed this phone is a little slower than my Arrive was.
I had the exact same keyboard / touch screen delay issue. Turning off the keybaord sound definitely seems to have fixed the issue. Thanks.
I had a Lumia 900 and trades it for the HTC Titan II because of the camera issues with the Lumia. The HTC is better in my opinion but the tap delay issue was a real pain and I did not experience it with the Lumia.
I'll give it a shot, too as I have the delay. I also swapped out my Lumia for a Titan 2 and very much prefer it.
I have exactly same issue on my titan II.
I used focus before titan II. But focus hadn't this issue.
I think it can be fixed but now I feel inconvenience a lot.
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
jazeelkk said:
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
Click to expand...
Click to collapse
Do you have the stock ROM for the Titan II?
Anybody please help with htc stoke rom for titan 2, thanks
Stock ROM is much appreciated ! Anyone with some information ?
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
mbucks911 said:
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
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That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
drupad2drupad said:
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
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Click to collapse
no one else has this? because the phone is brand new and did this out of the box
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
NIKOKAPS said:
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
Click to expand...
Click to collapse
I found that if you turn off key press sounds and disable the sound enhance, the phone works much much better.
I am either returning my Prime today or trading it for another (one more time). I have had to exchange at best buy a couple of times due to the horrible screen tearing on the first one in gallery, camera and several other apps. Second prime the bottom of the screen died in less than 3 days and would never come back. Factory reset/ cold boot/ soft boot/ you name it. So now im on my third prime and i am still getting artifacts on my home screen and other apps. I have done the whole factory rest, install from sd, cold boot, soft boot, and nothing will stop this dang artifacting. Is this a common problem with the prime and i should expect it from ALL primes, or am i a victim of bad luck and should try another prime? If the majority has issues with this, i am returning it, but if the majority never experiences it i would love to exchange it and get a good working tab that i can keep. Not to keen on anything else until the S4 Krait hits tabs.
thanks for as many replies as possible as i hope to get a good number of responses so i can determine if its a flaw in all primes or just the ones i have had the fortune of using.
Thanks for your time!
Edit, here is a test that anyone with the app can try and reproduce.
C4 Here and have them happen sporadically and easily produced in several apps and launcher. Beautiful widgets is the easiest. I have been wanting someone to test this but haven't had any luck. Just set the beautiful widget forecast (last widget in the list of BW's) on any screen. tap the widget to access the animated graphics. If you location does not have the moving clouds change it to San Diego as it has been cloudy here for a couple of weeks. While the clouds are moving click either the clock or the recent apps button and usually within seconds you will start getting severe artifacts. I have been able to reproduce this on every prime i have gotten my hands on. I also get screen tearing/flickering in androbench pretty regularly but it is different than the artifact. My first prime, before i had it replaced suffered horribly from the left hand side of the screen turning static in camera and other apps. After that replacement my prime and those i have access to suffer the artifacts on .28 in several apps. Someone please try the BW scenario to a tee and give it about 30 seconds at most and see if you receive the artifacts.
I can't blame the BW app though as i have it happen more randomly in several apps, its just that i can reproduce it easily with the BW animation.
Added a poll just for stats.
-Rope
mine stopped for now. ever since I did a manual reinstallation of the firmware & did a full wipe, only saw it 2 times on random occasions. Gone after a reboot.
p/s : b4 reinstallation & wipe, reboot wouldnt solve a thing. the damn problem sticks around
MXR2 said:
mine stopped for now. ever since I did a manual reinstallation of the firmware & did a full wipe, only saw it 2 times of random occasions. Gone after a reboot.
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Thanks! That is exactly what i am after, just some confirmation that it is a wide spread issue. I hate being picky, but my unit gets them pretty bad and i am holding out hopes that this doesn't affect all primes. Im gonna update the OP with a test if anyone else that reads this can try. It almost always forces screen artifacts that can't be reproduced on any of my other ICS tabs or phones.
Thanks again!
Also, i did the whole factory reset, installed via sd, hard boot, soft boot, and nothing gets rid of them...
-Rope
welrope said:
Thanks! That is exactly what i am after, just some confirmation that it is a wide spread issue. I hate being picky, but my unit gets them pretty bad and i am holding out hopes that this doesn't affect all primes. Im gonna update the OP with a test if anyone else that reads this can try. It almost always forces screen artifacts that can't be reproduced on any of my other ICS tabs or phones.
Thanks again!
Also, i did the whole factory reset, installed via sd, hard boot, soft boot, and nothing gets rid of them...
-Rope
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This issue is a Graphics Driver Issue (I'm 99% Sure). It was almost gone in .21 (I never had it). The graphic drivers was cleaned up in this latest patch, and after that some users have been having this issue.
It's just a buggy driver / incompatibility with some apps.
No ;l
demandarin said:
No ;l
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Are you saying you have never had the issue?
Sent from my Transformer Prime TF201 using XDA Premium HD app
welrope said:
Are you saying you have never had the issue?
Sent from my Transformer Prime TF201 using XDA Premium HD app
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not really. I had it maybe once or twice. it was either from an update or overclocking. the home screen icon and recent apps looked like it was glitching. I rebooted the prime n never seen it again. I wouldn't call that a display issue. Only a 1 time thing. never had anything like you described where bottom of screen or whatever died out on me.
Overall, I've been very satisfied with my prime display. its been performing fine for me. very responsive.
demandarin said:
not really. I had it maybe once or twice. it was either from an update or overclocking. the home screen icon and recent apps looked like it was glitching. I rebooted the prime n never seen it again. I wouldn't call that a display issue. Only a 1 time thing. never had anything like you described where bottom of screen or whatever died out on me.
Overall, I've been very satisfied with my prime display. its been performing fine for me. very responsive.
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That gives me hope, I wonder if i should try replacing the one i have once more. The screen tearing is the only think keeping this from being a perfect pad for me. I get the tearing in androbench, my home screen, weather forecast and even when unlocking my prime. Also, after following your recommendations on improving performance, all i can say is wow, made it a new machine (-minus the screen artifacts that have always been there even on .21.) So, in your opinion, do you think i have a lemon and my problem is specific to my prime and should replace it? or do you think this is a common problem and should just return it?
Was very curious and decided to check it myself, but sorry mate, I wasn't able to reproduce it on beautifull widget. DO you have another app I could try to reproduce the issue ?
Sent from my Transformer Prime TF201 using xda premium
I have the same problem with Apex Launcher the left side of the screen starts to glitch and the only solution is to restart. It goes away for some time but after a while it comes back. I figured it's a software issue and just stopped using apex launcher. I'm curious if the problem is still there with some of the non-stock roms, but if it's the graphics driver I presume it's there ... Let's hope that with the next update things are going to be better.
proziumwtf said:
I have the same problem with Apex Launcher the left side of the screen starts to glitch and the only solution is to restart. It goes away for some time but after a while it comes back. I figured it's a software issue and just stopped using apex launcher. I'm curious if the problem is still there with some of the non-stock roms, but if it's the graphics driver I presume it's there ... Let's hope that with the next update things are going to be better.
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The cheap solution when using Apex is to just rotate the screen, scroll and rotate it back... it will get rid of it
ThiaiZ said:
Was very curious and decided to check it myself, but sorry mate, I wasn't able to reproduce it on beautifull widget. DO you have another app I could try to reproduce the issue ?
Sent from my Transformer Prime TF201 using xda premium
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It only does it for me if the weather forecast is cloudy.( which it has been here lately) lol. Change your location to Miami or San Diego as they are having some bad/cloudy weather. Once you have a location set with "mostly cloudy" conditions, watch how choppy the clouds move when you click on the widget for the forecast. While the clouds are scrolling, open settings by clicking the clock in the lower corner, let it expand, and just wait. Within seconds my screen will start artifacting all over the place.
Also, thanks and thanked!
Have a BCOKA unit purchased in Dec 2011 (received in Jan) and have never experienced any sort of screen artifacts or tearing. BW weather forecast screen has been showing clouds flowing across the screen for 15 minutes now and still going smoothly.
I've never had tearing or artifacts and I have an old Prime (BCOKAS arrive Dec. 27th, 2011).
I did have all the blacks on my screen turn red (search for my thread) and had to RMA for that to get fixed but it turned out to be a hardware problem and Asus replaced my main board. I don't think this is a problemwith all Primes though. Maybe you'll get a better one this time. Good luck man.
The screen tearing is not the Prime's hardware - it's Asus and their incompetence in putting out decent firmwares. I can just about guarantee this is the situation. I had my Prime since launch. It had terrible screen tearing when I first got it. One of their early firmware updates just about completely solved the issue, and it was working great all the way through .21. Then, as soon as I installed the .28 update, the screen tearing and artifacting came back again. So like I said, it's definitely not a faulty prime (hardware wise). I'd suggest either keeping your Prime and waiting for an update that fixes this, or just returning it and getting another tablet.
As for some of the other issues caused by Asus using a garbage LCD, such as LCD mura (http://forum.xda-developers.com/showthread.php?t=1550530), screen bleeding, and dead/stuck pixels, that's another story.
welrope said:
That gives me hope, I wonder if i should try replacing the one i have once more. The screen tearing is the only think keeping this from being a perfect pad for me. I get the tearing in androbench, my home screen, weather forecast and even when unlocking my prime. Also, after following your recommendations on improving performance, all i can say is wow, made it a new machine (-minus the screen artifacts that have always been there even on .21.) So, in your opinion, do you think i have a lemon and my problem is specific to my prime and should replace it? or do you think this is a common problem and should just return it?
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I tried your BW test. the animations look and move great on my prime. I let it sit and no screen artifacts turned up. I did see in the options for BW that it said animations were an experimental feature and could cause possible issues. but none on mines though.
as for your situation, I'm not sure. I would say try exchanging again. but I'm starting to think if its maybe an app or combo of apps you have that's causing this. so this happens randomly, no matter what you are doing or app you're using? or is this only occurring when using certain apps or whatever? its kinda sounding like its your apps. did your prime do this immediately out the box brand new? or did this only start occurring after you installed certain apps or Widgets?
just curious, you don't have force gpu on in developer options, do you? that has caused similar issues before.
like previous poster said, I think this is a software issue. which will be solved through an update. maybe even try a manual install of update through Asus website. its a more thorough install.
After .28 I had some of this but none since words with friends put out the update. No doubt a combination of running processes, video drivers and in my case ezoverclock.
Not all Prime have this issue... however, there are enough that DO have this issue.
Just return the device.... don't decide based on what the "future" update will do.. or hopefully will do.
Don't even bother taking a chance.
demandarin said:
I tried your BW test. the animations look and move great on my prime. I let it sit and no screen artifacts turned up. I did see in the options for BW that it said animations were an experimental feature and could cause possible issues. but none on mines though.
as for your situation, I'm not sure. I would say try exchanging again. but I'm starting to think if its maybe an app or combo of apps you have that's causing this. so this happens randomly, no matter what you are doing or app you're using? or is this only occurring when using certain apps or whatever? its kinda sounding like its your apps. did your prime do this immediately out the box brand new? or did this only start occurring after you installed certain apps or Widgets?
just curious, you don't have force gpu on in developer options, do you? that has caused similar issues before.
like previous poster said, I think this is a software issue. which will be solved through an update. maybe even try a manual install of update through Asus website. its a more thorough install.
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Glad you are helping so here are the steps i have taken. I do a lot of research before i post as to limit the amount of time i need to take up. I too thought the app was an incompatibility until i went through the process of removing and formatting my SD card and placing the update zip from ASUS. Booted into what i would call bootloader and factory reset my prime. Once booted, i inserted the sdcard and the went through the upgrade process. Once done i skipped login and allowed the system to settle and then did a hard reboot followed by a soft reboot. I then choose to not restore my apps and only downloaded the BW widget. once opened and set to a location where it was cloudy, clicked the settings launcher and expanded by clicking the clock, which left the animation in the background and within 10- 15 seconds the artifacts became worse and worse. Entire sections of the screen would turn white or green for a split second. I removed the app and downloaded other apps one at a time and found that i would get the same flicker/glitch when using androbench. Also had and issue, when using the gallery, that the screen started scrolling white horizontal lines and slowed to a halt before rebooting. I recently had to travel to San Diego for a week, (poor me) and had my girlfriend go by BB and outright buy another tablet and as i couldn't trust the one i had and figured i would return whichever one worked (Money isn't an issue, just want this prime's display to behave.) Well, as soon as i unboxed it, logged in, allowed it to update, downloaded BW as a test and guess what, same flicker. Granted neither of these had the issues the first two Primes i had to exchange had, when half or most of the screen either went to static or completely quit responding/working.
Now to the interesting part. Both Primes in my possession when i returned home i could test further. I went through the same process of manually wiping, wiping, updating, HB/SB, FR yada yada and only installed the BW app and both Primes behaved the exact same way. As soon as i would expand the recent apps or settings overlay the screen would start to produce odd geometric shapes and would continue every few seconds (the flash is noticeable but quick). Now some good news. The prime i currently have was kept for a few reasons. THE GPS WORKS WELL!!! I have no issues with WIFI, 3/4 bars from70 ft connected to a Cisco 1262. Streaming Netflix with a set of slim JB Bluetooth headsets is a breeze. All of my games (Nova 3, Adrenaline6, Gun Bros, and multiple others play wonderfully and i can honestly say i have never had a game reset/ act funny/ or ANR. My browser would occasionally ANR but it wasn't too bad. The Prime i bought in San Diego would not get a gps signal sitting beside the prime i kept that was getting 10 satellites. Wifi on one prime was -84 in a location that my current prime gets a -66 with a 72Mbps connection. Games would force close on the other prime, Browser would just randomly close. SOD EVERY MORNING. So needless to say i returned it and kept the current one i have. I have tested all i know to test, and no, i don't have force gpu ticked. I have worked with Android for a while and have a Xoom running EOS that doesn't suffer any of the mentioned problems. (one heck of a tablet i might add). But as someone who travels a lot, and the work i do, this can be my laptop replacement.
So all in all i have a tablet that works wonderfully in every area except the fact that it will (at will) artifact/tear using BW animation. It will randomly artifact using Androbench, gallery, camera, quadrant, and both stock launcher and apex pro. Last and notable thing is it seems to do it less if i set the brightness to a static level, say 50%. All of this happens/ bone stock/ root/ no root. Currently running root with your build.prop, the atp app, and sio and this guy is rocking a lot better in the user experience (I/O)
Sorry for the rant, just giving all the info i have. No noob here and wish i could just unlock it and dive into it but cant do it as i don't know if it is hardware.
Thanks for all of the opinions and as soon as my thanking well replenishes i will thank those that i missed!
shinzz said:
Not all Prime have this issue... however, there are enough that DO have this issue.
Just return the device.... don't decide based on what the "future" update will do.. or hopefully will do.
Don't even bother taking a chance.
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Bro, i know you have told me that and my gut says that what i should do as i have kinda been asking this same question in some of the other threads. Thought i would quit hi-jacking and create a post to just see how wide spread this is. I mean dang, i am on my 4th prim in exactly 30 days and only one of them functioned above 75 percent of expected performance. So scared that if i replace it again, i will be out of a 499 tablet as i will likely target practice with it with my 45. lol. Seriously though, i believe you got it right, too many of them have this problem. Sucky thing is i can seem to find an alternative that has what a really want, an S4 krait or a exynos quad and the same docking alternative that the prime has.
So you think there are primes out there that wouldn't have the screen issues i am having? I know i don't think anyone has said they have never experienced it.
Was this a problem when it was on GingerBread?
Thanks,
I bought this used s9 plus for quite affordable price. Everything looked fine during testing but after sometime, I observed whole screen to be of Greenish shade.
I rebooted and it worked absolutely fine. On searchibg internet, i found threads, yt videos by a number of people, almost all claiming that it is an update consequence. My questions are
1. Is it a software issue? If yes, can I expect some wayto solve - official ota or root and custom or old rom (if possible at all)?
2. If not software issue, is it a software induced hardware issue? Any way to repair without paying full for display?
2.1 If i get it replaced somehow, will itcome back again?
3. In any case, if I don't get it repaired, how long can I expect the deviceto be functional; ie before this green shade becomes permanent instead of being intermittent making device unusable?
I have a similar question for s9 too which ill post in that forum.
Thank you