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Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Take it back and get another one. At a store they should swap it right there and then. It could be software related like every phone at launch has issues or a serious hardware problem
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
drupad2drupad said:
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
Click to expand...
Click to collapse
Yes so I could sync all my pics, video, etc.
I already have the device setup exactly how I want it, I'd hate to return it when there is no backup/restore option in Zune. Dang it.
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Tachi91 said:
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Click to expand...
Click to collapse
After turning on my phone out of the box, I went straight and did a hard reset. So I noticed everything after that. Marketplace not notifying of app updates and the touchscreen keyboard issue yes. I only tried buying that app after reinstalling all the other apps I had bought for my previous WP so I can't say about that issue.
I think I will just hang onto the handset until the Tango update is released and hope that resolves the issues.
UPDATE: Looks like marketplace is now notifying me of app updates correctly now and the app purchase I made has no gone through. I guess something was maybe going on with MS's side of things. I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
92GTA said:
UPDATE:I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
Click to expand...
Click to collapse
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
xs2k said:
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
Click to expand...
Click to collapse
Thank you, that worked! I wonder why some windows phone have this issue and some don't? Perhaps the quality & latency of the nand flash? I have noticed this phone is a little slower than my Arrive was.
I had the exact same keyboard / touch screen delay issue. Turning off the keybaord sound definitely seems to have fixed the issue. Thanks.
I had a Lumia 900 and trades it for the HTC Titan II because of the camera issues with the Lumia. The HTC is better in my opinion but the tap delay issue was a real pain and I did not experience it with the Lumia.
I'll give it a shot, too as I have the delay. I also swapped out my Lumia for a Titan 2 and very much prefer it.
I have exactly same issue on my titan II.
I used focus before titan II. But focus hadn't this issue.
I think it can be fixed but now I feel inconvenience a lot.
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
jazeelkk said:
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
Click to expand...
Click to collapse
Do you have the stock ROM for the Titan II?
Anybody please help with htc stoke rom for titan 2, thanks
Stock ROM is much appreciated ! Anyone with some information ?
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
mbucks911 said:
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
Click to expand...
Click to collapse
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
drupad2drupad said:
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
Click to expand...
Click to collapse
no one else has this? because the phone is brand new and did this out of the box
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
NIKOKAPS said:
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
Click to expand...
Click to collapse
I found that if you turn off key press sounds and disable the sound enhance, the phone works much much better.
Hi all! I am on the latest OTA (9.4.2.28) and rooted. I have some annoying bugs with my screen that screen shots cannot capture and they are hard to explain in words too.. Basically I notice them primarily on using two PDF reading apps.. and sometimes when I quickly sleep and wake the screen up..
Some Background:
One bug causes the whole screen output (icons, system bar etc.) to move a few pixels up and then down over and over in a jittery motion and I have found no way to cure it other than a reboot.
The other bug causes the screen to generate jagged noisy lines like you may see on an old CRT TV especially with a very poor analog signal... And this happens mostly while using the PDF apps... And rarely I noticed this happening system wide.
Now I am confused as to whether this is a software bug or a hardware bug. If a software bug, then installing some Custom ROM may help. If hardware then I wish to return this and get an Infinity pad as others tried as I just can't accept the fact that a $500 tablet struggles to display PDFs, which is one of the "main" reasons I bought it... In fact, I am put off by its troublesome PDF viewing bugs and so I don't make use of it so often... and whenever I do end up reading PDFs on it, I face this issue! Not a fun way to enjoy my tablet I paid for (and I am a student so that money wasn't so easy to part with... )
Main Question Starts:
So, long story short, I have decided to do a factory reset to see if it removes the bugs so that I am a happy man! But I don't want to lose root in the process. So, will Voodoo help?
Secondly, even after a factory reset, if the problem persists, do you think it is hardware (in which case I'll try my best to return it for a Infinity) or software (so I can live with it by installing a ROM...)...
Side note on my failed return attempt:
Also, I already tried to return it to Bestbuy where I got it from. They said they won't do the return since I have no insurance purchased from them... And I told I have issues with WiFi but my particular TFP doesn't have "major" issues. Therefore, when he tested it and saw reasonably good WiFi, he was even more insistent on not allowing the return..
ANY help in this regard and I will be extremely grateful! Thanks in advance!
Here is a video displaying the error... Please tell me if you think it is a software bug or a hardware bug...
Dropbox link: https://www.dropbox.com/s/393bnz3t5ch3gy1/Asus Screen glitch.wmv
Hello everyone,
and thanks in advance for your help.
I would like to ask if you have ever seen a problem like that in the attachment.
I bought the Samsung Galaxy S3 just few days ago and within the first hours of utilization I found this white line on the display.
It is persistent with software and hard reset of the device.
The only way that I've found till now is to remove the battery for some time ( half an hour ), but after few hours the problem's still present.
It seems related to the "cool down" of the device.
I'm already thinking to give it back in assistance but I'd like to have some feedback if others had already the same problem.
Thanks!
this is abnormal, you should replace it asap.
The screen is fault. Go and replace it (the phone) .
Sent from my GT-I9300 using Tapatalk 2
Give it back.
DO NOT use words like warranty!!!!
State that the sold to you unit is not filling up the conditions of sale agreement.
Rationale:
If you'll go back to shop and claim the warranty, you'll stuck for several weeks and on return you'll have repaired/refurbished unit.
If you'll return it on the base of discrepancy with the selling agreement claim (faulty unit sold) - shop duty is to replace it or give you your money back (at least in EU).
I think my phone since yesterday has the same problem of the OP. I tried several apps from Play Store (claiming they could fix display issues) but without results.
My phone is old less than a month and it's all stock (XXELLA) except root...I'll post a pic if I try to capture it on my old phone camera.
Anyone else recently encountered this? Thanks in advance.
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Friendly Neighborhood Moderator
enrico988 said:
I think my phone since yesterday has the same problem of the OP. I tried several apps from Play Store (claiming they could fix display issues) but without results.
My phone is old less than a month and it's all stock (XXELLA) except root...I'll post a pic if I try to capture it on my old phone camera.
Anyone else recently encountered this? Thanks in advance.
Click to expand...
Click to collapse
I think I'll go to make it check from a tech at a service centre (pic of the display: dl.dropbox. com/u/6492926/SNC00344.jpg)
But I was wondering...If the screen is AMOLED and a pixel (or more) die, should it be black (turned-off)? Here you can notice that the broken pixel line is white, also lighter than a white screen. As a note, the line is NOT visible when the background is full black but visible in the other cases, resulting more when the background color is very light.
I'm a bit disappointed :S
I don't think that a line can be caused by a pixel or more. There is more a cable or something inside the screen (or motherboard?). It's impossible to have a full line fault because of pixels.
If your phone is less than a month old go to the store you bought it or call Samsung. They should replace it. Don't let tech opening a new phone. They are not fixing the phone as better as Samsung itself. Mine had a chop inside the screen and they replaced it after two weeks I bought it (I've seen the chop in park, watching the screen under sunlight). The store replaced the device with no questions.
Sent from my GT-I9300 using Tapatalk 2
I just got a galaxy s3 a week ago.. I have experienced a lag on the keyboard a couple of times and I was okay with it. But then last night I experienced this keyboard issue, whenever I press backspace the L is also being pressed and it is so annoying! I found a solution, which actually works, I clear the cache on Settings - Application manager - All - Samsung keyboard - Clear Cache
i hope this trick should work everytime my keyboard went nuts again.
in addition to this, I also have noticed black spots everytime i read my ebooks at night, on a night theme (black background white letters). I have read that this is not an isolated case as many of s3 users are experiencing this. It doesnt bother me much then but my fear is that it might turn noticeable like even in the white screen.
Since I still have a few days replacement warranty, should i ask for a replacement phone? will it worth my time and effort to get a replacement or there is still no assurance I wont be having the same problems like this anymore.
I am new to android, I have been a long time apple user. So far I am enjoying my use but if problems like this I might be considering going back to the boring OS and user interface of apple.
One return to vendor not happy buy an apple .
jje
JJEgan said:
One return to vendor not happy buy an apple .
jje
Click to expand...
Click to collapse
thank you for a quick reply.
actually that would be my last option as I am really enjoying the android experience.
honestly I can live with this issues as long as:
-black spots will not be visible on a white screen
-black spots will not multiply
-keyboard issues will always be fixed by the trick I posted up there
and I also wanted to know if a replacement phone will be an assurance that I will not experience same issues again.
eia2088 said:
t
and I also wanted to know if a replacement phone will be an assurance that I will not experience same issues again
No certainties in life i am afraid .5/6
jje
Click to expand...
Click to collapse
Hello,
My wife's been having a Honor 10 (COL-L29) for a little over half a year. Everything fine except the camera is constantly hunting for focus. Every few seconds it is refocusing by moving the lens from close-up to infinite and back to correct focus. I've tried it with the latest camera included in software v9.1.0.326 but also with a random 3rd party app. You can clearly hear the focusing camera elements moving.
The most annoying part is during video recording. And since we have a 7 month old baby, she's filming him a lot.
I've tried searching online but nobody seems to have complained about something similar until now.
My OnePlus 5 doesn't do the same thing in the same environment, so I cannot blame some colors, textures or similar.
Will also try posting on honor/Huawei forums in a moment.
Any suggestions will be much appreciated!
yeah, I got that problem too..... a bit annoying. Maybe I did not realize, but as far as I remember.....it was not happened on EMUI 8.1. The problem starts after updating to EMUI 9.
Yeah I've had this to after the last software upgrade.
I've been chatting with a support rep today.
Interestingly, she talked like she was aware of the problem (she immediately recognised what I was thinking about) and she asked me when did the problem appeared (like it was introduced by an update).
Clearing the camera's and the phone's cache didn't help. I was thinking of checking out if another phone has the same issue (if I can still find one on display).
Otherwise the rep advised me to go to a service center or contact the seller.
daniel_loft said:
Hello,
My wife's been having a Honor 10 (COL-L29) for a little over half a year. Everything fine except the camera is constantly hunting for focus. Every few seconds it is refocusing by moving the lens from close-up to infinite and back to correct focus. I've tried it with the latest camera included in software v9.1.0.326 but also with a random 3rd party app. You can clearly hear the focusing camera elements moving.
The most annoying part is during video recording. And since we have a 7 month old baby, she's filming him a lot.
I've tried searching online but nobody seems to have complained about something similar until now.
My OnePlus 5 doesn't do the same thing in the same environment, so I cannot blame some colors, textures or similar.
Will also try posting on honor/Huawei forums in a moment.
Any suggestions will be much appreciated!
Click to expand...
Click to collapse
Huawei has released a patch pack that seems to solve this problem for Honor 10 in China (COL-AL00 COL-AL10 COL-TL00 COL-TL10). I guess the oversea version is on it's way
Im in the UK and I'm already on .326
I have the same problem and running .326 version .
Glad that i am not the only one.
I found out that if after u ar starting a video and manually do a focus with one finger it stops hunting focusing after.
I first discovered the problem after upgrading to emui 9.1.
Hope this will help others!
I was to the service center some 4-5 days ago. The guy there took a look at the phone, I showed him the issue and he acknowledged it. He ordered a new camera module, a mainboard and something else (I didn't understood what he said): I'm waiting for a call from the service center for the actual parts replacement.
So after what u said then this is a hardware problem not a software problem and i should find the nearest shop and have look!
I'm afraid that it's 400 km from me the neareast shop.
I don't know what it is. I am checking for a new software version on a daily basis (until I'm called that the parts arrived).
I only reported back what the dude from the official service center told me.
daniel_loft said:
I was to the service center some 4-5 days ago. The guy there took a look at the phone, I showed him the issue and he acknowledged it. He ordered a new camera module, a mainboard and something else (I didn't understood what he said): I'm waiting for a call from the service center for the actual parts replacement.
Click to expand...
Click to collapse
please don't forget to let us know how it goes with the new hardware....
So yesterday afternoon got the parts exchanged: mainboard, cameras & back plate. Apparently the back plate cannot be glued back upon removal. The whole thing took some 3.5 hours.
Weirdly the mainboard came with some version 8.1.0.1xx EMUI. I don't know if it was preinstalled of the service tech guy flashed after assembling the phone.
The problem is gone but I cannot say for sure if it is the old software or the new hardware.
When trying to update the software (before restoring with HiSuite) I only got a small version bump (still 8.1.0.1xx). HiSuite was proposing me an update but didn't take it. I want to film something, update, film the same again all while the phone is on a tripod pointing exactly at the same scene.
So yesterday afternoon got the parts exchanged: mainboard, cameras & back plate. Apparently the back plate cannot be glued back upon removal. The whole thing took some 3.5 hours.
Weirdly the mainboard came with some version 8.1.0.1xx EMUI. I don't know if it was preinstalled of the service tech guy flashed after assembling the phone.
The problem is gone but I cannot say for sure if it is the old software or the new hardware.
When trying to update the software (before restoring with HiSuite) I only got a small version bump (still 8.1.0.1xx). HiSuite was proposing me an update but didn't take it. I want to film something, update, film the same again all while the phone is on a tripod pointing exactly at the same scene.
daniel_loft said:
So yesterday afternoon got the parts exchanged: mainboard, cameras & back plate. Apparently the back plate cannot be glued back upon removal. The whole thing took some 3.5 hours.
Weirdly the mainboard came with some version 8.1.0.1xx EMUI. I don't know if it was preinstalled of the service tech guy flashed after assembling the phone.
The problem is gone but I cannot say for sure if it is the old software or the new hardware.
When trying to update the software (before restoring with HiSuite) I only got a small version bump (still 8.1.0.1xx). HiSuite was proposing me an update but didn't take it. I want to film something, update, film the same again all while the phone is on a tripod pointing exactly at the same scene.
Click to expand...
Click to collapse
I just got a new Honor 10, a week ago. I made all the EMUI updates before testing the camera. I noticed the horrible focus in and out problem, and I was prepared to send it back to the seller. After I searched a bit, I found this thread and I realized it may not be a hardware problem, but a software problem. I'm now downgrading to EMUI 9.0 and hooping the HiSuite allows me to downgrade later to 8.1 to test if the problem disappears. BTW, the post processing of the photos in low light is also horrible, especially with people's faces. But I want to keep the phone because of the size, price and specs.
Do you have any more information about your case? Had you the opportunity to do the tests with 9.1?
I haven't update it yet. My wife keeps on postponing it.
Right now it is on 8.1.0.104 and it wants to install 8.1.0.151.
The problem seems to be almost gone, except for critical situations (carpet with high contrast pattern), but even then it is barely noticeable.
It will stay on this software for the time being...
daniel_loft said:
I haven't update it yet. My wife keeps on postponing it.
Right now it is on 8.1.0.104 and it wants to install 8.1.0.151.
The problem seems to be almost gone, except for critical situations (carpet with high contrast pattern), but even then it is barely noticeable.
It will stay on this software for the time being...
Click to expand...
Click to collapse
I have an update on my side. I downgraded to 9.0 and I still had the problem. But when I downgraded to 8.1 the problem simply disappeared! I'm using the build ending in 151, so I think you can upgrade to that version with no problem. If you upgrade to 9.0 and the problem continues, just make a backup before upgrade, and then you can downgrade to 8.1 again and restore with HiSuite (very simple and fast do downgrade).
When you have the problem, you can "fix" it downgrading to 8.1 with HiSuite, but we don't know why some people have the problem, and apparently a lot of people don't have the problem at all. If your works now with 9.0 or 9.1, it probably have something to do with some hardware change in the Honor 10 production that caused the problem.
anyone tried other camera app? I'm gonna try Open Camera
I've tried some random app. I don't remember the name, but the behaviour was the same.
I've mentioned this in the initial post.
I seems that I only have de problem with 9.1 (in the 2 version available). I 'm testing 9.0 and it seems ok.
Techanderer said:
I seems that I only have de problem with 9.1 (in the 2 version available). I 'm testing 9.0 and it seems ok.
Click to expand...
Click to collapse
So it's a software problem after all.
I am curious, did u downgrade, and the downgrade wiped your ur data?