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First of all excuse me if this thread annoys you, or irritates you. I have problems with galaxy s2. Yes it's a plural. Purchased it on contract with 3 UK on the 29 November, 2Weeks after I noticed the black blotches, got into forums search and realised I have the yellow tint too. But freaky what bothered me was the black spot like a fingerprint size, and linear patterns, the blotch was too big, so I went for exchange, unlucky the customer service girl and boy couldn't help me, pretty lame telling me that only the employee which did the contract would help, anyway I wasn't sure about the 28 days return policy, because is not stated anteater and I left. But calling the customer support on phone I found out that I could change, so did that yesterday, didn't felt to odd exfoliating them to go in the dark room etc, because the player was ok and trusted me, oh and of course said that I am the first....right...took the phone tried it asap it had less blotches more like lines,definitely better. Tested the yellow tint was there, more, after reboot it got less not a deal breaker anyway. But here we are, 2 more problems, blue tint on tilting the phone which I didn't had with the firate one, I can actually see too much coating there in some low light conditions, creating a rainbow kinda thing, since I know that my other one wasn't like this is a deal breaker. And added to that pink spot that I didn't have. White galaxy made by Samsung and battery in China. Didn't update firmware yet to 2.3.5. The problem is the seller told me that I ran out if my 28 days and if I encounter other problems they should send it with warranty. How does those 28 days count? Because I started from 29 so today should be the 28 day inclusive. I want to exchange it again, I can't think that I can get worse than this. What do you think?
....ok so it looks like I bite the bullet, no exchange for me, don't know if I could find a perfect one anyway. So I have two options, selling it and then buying another one from the new users market, but what about the warranty? And sending it to warranty....which will take long..and I don't know if it will change something. Did somebody out here send his phone to service for, blue tint, pink camera spot? Never mind the blotches and yellow tint, they will be always there
Ashan85 said:
....ok so it looks like I bite the bullet, no exchange for me, don't know if I could find a perfect one anyway. So I have two options, selling it and then buying another one from the new users market, but what about the warranty? And sending it to warranty....which will take long..and I don't know if it will change something. Did somebody out here send his phone to service for, blue tint, pink camera spot? Never mind the blotches and yellow tint, they will be always there
Click to expand...
Click to collapse
warranty mate, they could help you :/
Depends upon what country purchased in .
twelve months warranty by the retailer with the warranty from Samsung covering the first two years .
Most retailers only allow 28 days for return that is their policy not the law .
You are essentially claimed that there are a number of faults that makes your phone not fit for purpose .
You can try arguing the point with them or have the phone sent for repair or they may exchange for a reconditioned unit .
An update to 2.3.5 or 2.3.6 may fix some of your problems .
jje
I bought mine from O2 Germany and had the same problems like you. Brighter and darker spots and a yellowish left side.
I had it exchanged and got the same phone with another display. It got better but was still not perfect. I had it exchanged yet another time and got a perfect one after 3 weeks of waiting.
May I ask you where your phone comes from? You can see it under your battery. It's printed on your phone there.
Sent from my GT-I9100 using XDA App
Thanks for answers, yes I have 24 months warranty from Samsung but in UK 3 has it's own service centre. I am very pessimistic because I have to leave the phone in store, after that it will be collected by the service techs , and I won't be sure that they see the problem, diagnosis. The phone is from UK , network 3 mobile. I think they have a pretty ugly batch, my first and this one have made by Samsung under the battery so....? I hate that Samsung hides the country of manufacturing. the employee who changed my phone told me I was the first one, I said to him that I am pretty sure I am not the only one, said to him something about India, where more phones had this problem, and he was Indian too, he said that Indian people are picky, they search the problems. I am not picky, first saw that blotches while using data tragic app, and after a movie, after 2 Weeks. Yellow tint? Saw it after googling, blue tint, on my second because my first didn't have it, camera? on first didn't notice, but looking back I don't think I took pictures of a plain paper or white wall, still I think it didn't have this. Updated via phone to 2.3.5. The yellow tint became darker red and moved from left to right, now I have only a quarter of the right part ok, it is ok. It is like a yoyo when you find another problem the previous one seems acceptable. But pinkish on camera? I've seen that on a 2003 Nokia 7900 with led display. I think in Samsung world super smiled plus means unique amoled plus. Will try to make a decision about it. Sure I want it, I can't think of any other phone that is better than this, I like alienation xl and nexus but I never tried them.
Ashan85 said:
Thanks for answers, yes I have 24 months warranty from Samsung but in UK 3 has it's own service centre.
You have the choice of going direct to Samsung .
I hate that Samsung hides the country of manufacturing.
Why its under the battery and no difference in manufacturing quality .
jje
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Click to collapse
So you advice me to go straight to Samsung? Is it better? Under the battery and on case is written made by samsung
JJEgan said:
Why its under the battery and no difference in manufacturing quality .
jje
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Click to collapse
Well I don't know if the situation has changed, but when I bought mine, it was known that the Viatnamese versions had low quality displays. I had one.
Sent from my GT-I9100 using XDA App
That one I wouldn't know, but is possible, either China or Vietnam. I am cross, that pink stain appears even outside wile focusing on the gravel . This is unacceptable. Why can't they do a proper phone? Samsung thinks only about money
I just got a galaxy s3 a week ago.. I have experienced a lag on the keyboard a couple of times and I was okay with it. But then last night I experienced this keyboard issue, whenever I press backspace the L is also being pressed and it is so annoying! I found a solution, which actually works, I clear the cache on Settings - Application manager - All - Samsung keyboard - Clear Cache
i hope this trick should work everytime my keyboard went nuts again.
in addition to this, I also have noticed black spots everytime i read my ebooks at night, on a night theme (black background white letters). I have read that this is not an isolated case as many of s3 users are experiencing this. It doesnt bother me much then but my fear is that it might turn noticeable like even in the white screen.
Since I still have a few days replacement warranty, should i ask for a replacement phone? will it worth my time and effort to get a replacement or there is still no assurance I wont be having the same problems like this anymore.
I am new to android, I have been a long time apple user. So far I am enjoying my use but if problems like this I might be considering going back to the boring OS and user interface of apple.
One return to vendor not happy buy an apple .
jje
JJEgan said:
One return to vendor not happy buy an apple .
jje
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Click to collapse
thank you for a quick reply.
actually that would be my last option as I am really enjoying the android experience.
honestly I can live with this issues as long as:
-black spots will not be visible on a white screen
-black spots will not multiply
-keyboard issues will always be fixed by the trick I posted up there
and I also wanted to know if a replacement phone will be an assurance that I will not experience same issues again.
eia2088 said:
t
and I also wanted to know if a replacement phone will be an assurance that I will not experience same issues again
No certainties in life i am afraid .5/6
jje
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Click to collapse
Hi Guys,
I bought a verizon s4 2 months ago and everything was running smooth
Suddenly for the past three days, my screen has progressively deteriorated until just a few random coloured pixels remained
I thought of reporting it to verizon when i found a small crack adjacent to the volume + button
I have uploaded a couple of photos but im not able to share them as im a new user:
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0#1
When I accepted my fate and started blaming myself, my friend then looked it up online and found that many people were having the same problem
It seems that the reason is hardware malfunction. I even tried master reset suggested by some people online but it didnt work.
Im pretty sure that if i'd send this in to samsung they would've said this was a hardware damage and charged me money for their mistake(from what i've read this did happen to many people)
I just want to report this issue and being a huge samsung fan im greatly disappointed.
If anybody else did have this problem please post under this thread. Any suggestions would be greatly appreciated.
Duly noted. I wonder if I can get squaretrade to send me a check instead when my phone decides to take a 600 ft drop.
Youtube-Link
I almost forgot!!
y.o.u.t.u.b.e.com/watch?v=5GtuAS_57bA
this is the video of the guy who had the problem just as me
lmahesh26 said:
Hi Guys,
I bought a verizon s4 2 months ago and everything was running smooth
Suddenly for the past three days, my screen has progressively deteriorated until just a few random coloured pixels remained
I thought of reporting it to verizon when i found a small crack adjacent to the volume + button
I have uploaded a couple of photos but im not able to share them as im a new user:
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0
h-t-t-p://imgur.com/Yp0TIPN,MxdoNk0#1
When I accepted my fate and started blaming myself, my friend then looked it up online and found that many people were having the same problem
It seems that the reason is hardware malfunction. I even tried master reset suggested by some people online but it didnt work.
Im pretty sure that if i'd send this in to samsung they would've said this was a hardware damage and charged me money for their mistake(from what i've read this did happen to many people)
I just want to report this issue and being a huge samsung fan im greatly disappointed.
If anybody else did have this problem please post under this thread. Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
Galaxy S4 problem
Hey Dude,
Sarcasm Received, but the phone was perfecly running at 3 p.m. but when I went to a meeting, came back and opened the phone again, it blacked out. There was no chance for the phone to have dropped 3 ft. let alone 600 ft. The pixelated colours started showing later. I apologise for not attaching the video of the other guy having the same problem, it is in my second post. Please take a look and let me know your opinion.
heyazzo said:
Duly noted. I wonder if I can get squaretrade to send me a check instead when my phone decides to take a 600 ft drop.
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Click to collapse
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
The issue is about screen getting glitched output. I don't think this is a software issue. There is some hardware issue because I tried flashing 5.0, 5.0.2, 5.1.1 still problem persists. Randomly at any time the glitched screen like seen in the pic is popped up in between from any app or just home screen. First i thought some app may be causing this but its not the issue. I deleted all the apps still this problem stays.
If you purchased off Google they'll repair or replace. 1 year you get.
adamberns said:
If you purchased off Google they'll repair or replace. 1 year you get.
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Click to collapse
No, I got this from ebay. What else can I do?
Adarsh_nair said:
No, I got this from ebay. What else can I do?
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Click to collapse
call HTC.. but other than that, you might be out of luck... since you got off ebay..
NJ_RAMS_FAN said:
call HTC.. but other than that, you might be out of luck... since you got off ebay..
Click to expand...
Click to collapse
Hmm thanks
I've been spreading word in xda about the same issues. If you search the Q/A forum, you'd find too many people having this issue. This is due to a faulty GPU when the device heats up excessively. Recurrent issue in a Nvidia chip. If you bought it recently within 30 days on eBay, I'd suggest you return your device and claim your money back. Else I'm afraid you are screwed since neither HTC nor Google offer warranty if purchased through unofficial sources in India.
valentine86 said:
I've been spreading word in xda about the same issues. If you search the Q/A forum, you'd find too many people having this issue. This is due to a faulty GPU when the device heats up excessively. Recurrent issue in a Nvidia chip. If you bought it recently within 30 days on eBay, I'd suggest you return your device and claim your money back. Else I'm afraid you are screwed since neither HTC nor Google offer warranty if purchased through unofficial sources in India.
Click to expand...
Click to collapse
Now that what i feared. Let me see if they will take this back. Anyway thanks for the info that was really helpful
Unfortunately your Nexus 9 is toast. This happened to my first one and it got so bad it would happen during boot and I couldn't get any further. HTC was next to unless. Delt with them for 3 weeks trying to get an exchange. They are clueless. They wanted to try flashing stock image over and over. I'm like dude, I'm a Nexus owner. Don't you know your customer base? Anyways, best buy agreed to exchange it for a new one if I bought their premium protection plan, which I did gladly. But it is a hardware failure. There's no fixing it.
I just had my day one nexus replaced for the same issue last week. Had been getting worse for months. I called warranty service, told them about the screen corruption/noise/lockup issue needing a mainboard replacement. sent my tablet back and they overnited me a replacement that appears brand new (mine was mint condition as well). Still has lightbleed and so-so buttons but works great and I've put it through its paces. Only thing I had to tell them was the serial # but I was the original amazon purchaser.
Is it a newer build date than your original?
I had an experience similar to techiedj's. Got my old N9 replaced by Google a few weeks ago. Replacement looked brand new, but is actually an older built with slightly crappier buttons. Curious how long this one will last now...
These are the symptoms that I saw: At some point the screen started to flicker for a few seconds, then froze, and slowly turned black. After a few second I could turn on the display again. The area on the back next to the camera had become hot, but apps that read the sensor values did not really show high temperature (50 degrees or so). A good way to trigger it was to open Chrome and open multiple pages in a short time (opening different links in new tabs). Surprisingly, seemingly GPU intense games were less affected by this than Chrome. Factory reset did not help, even when I skipped the initial login/restore apps step.
Hopefully they aren't all doomed to this fait at some point. I have best buys replacement plan now, so this this can die early Jan 2017 and I'll get whatever the new Nexus is then.
Not really. HT4AJ I think it was, HT4AY on this one.
Sent from my Nexus 9 using XDA Free mobile app
techiedj said:
Not really. HT4AJ I think it was, HT4AY on this one.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I went from an AE to an AF. Hard to believe best buy still had old stock, but I guess they didn't sell a lot of these. Buttons are nearly perfect on this one though. Way more tactile and the volume up isn't sunken in.
Anyone else notice blacks don't blend properly? I first noticed it with the gradient in the infinity wallpaper. It persists in movies too. The blacks don't blend and look pixelated. I've contacted Samsung support by email.View attachment 4451283
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Sent from my SM-G965F using Tapatalk
I saw same issue with my s9+ us unlocked. Its totally unacceptable....
Saw a thread on Android Central with quite a few people commenting about it (not sure if I'm allowed to link to a separate forum).
Sent from my Pixel 2 XL using Tapatalk
What resolution are you running at? I changed from the default to max resolution and no issues here.
Are you running at the lower resolution? If so, that may be why. Displays never look good at anything other then their default resolution, in this case WQHD+. That would explain the gradient issues you are seeing.
I have watched several videos on mine so far, and blacks, etc look great. No gradient or banding issues.
In fact, this display is much better than my Note 8. The color is more accurate, and there is no pink tinge at the top and bottom edges. There is also far less color shift when viewing at an angle.
Full resolution. WQHD+.
Sent from my SM-G965F using Tapatalk
Devhux said:
Saw a thread on Android Central with quite a few people commenting about it (not sure if I'm allowed to link to a separate forum).
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
PM please. I'd like to check that discussion out to.
Sent from my SM-G965F using Tapatalk
So today then...
Went down to my local Samsung Experience store, everything went fine in there. The rep took my phone out back and came back acknowledging a fault. She then explained that as its the S9+ Hybrid, they can't exchange in store. This can only be done by contacting customer services. The rep plugged the phone in to their system, ran diagnostics and created a support ticket for me to reference when calling.
So I dialled the UK based customer services. Explained the whole thing to them. They had issues pulling up the support ticket however took my details and went through the process, had been on the phone a good 20 minutes now already. The guy then told me I had to be put through to the online shop which is based in Manilla. Took about 5 minutes to get put through. The line was terrible, and it was a struggle communicating. Had to go through the whole lot again, another 15-20 minutes to be then told I had to be put through to their technical support! So I get put on hold and then...
*hung up tone* line went silent.
I was fuming. So had to start over. Back on to the UK number, quickly rushed through the whole thing again. She said that she would speak to Manilla herself first to explain, as for an exchange, I shouldn't be getting put through to technical support. Another 5 minutes of waiting for Manilla to pick up and I'm through again. Once again, rattled through the whole issue. End result:
I have to send back my device, which can take 3-5 working days to arrive. They then have to assess the device which will take another 3-5 days before they will send out the replacement.
I was not happy about this, as I've sent my old phone off to them as part of the pre-order deal already and I'll be without a phone for the duration. I also questioned why it has to be assessed when it's already been assessed in store. She just kept repeating the "procedure" over and over. I was getting frustrated and asked to speak to a manager as I felt that it was poor customer service. A manager came on but he repeated the same. They couldn't even explain to me, why I couldn't walk in to a Samsung store and get an exchange there and then. There was zero sympathy for a customer who'd spent nearly a grand on a phone, been a Samsung customer for years.
I've little choice now. I'm just annoyed that a huge company like Samsung won't go that extra mile for a customer. My phone is my business phone as well, I can't afford to be without it for up to 14 days. Spent over an hour on call to them as well. For a simple exchange. One whole hour for them to say, "stick the return label on, take it to DPD, we'll send you a replacement in 14 days".
Have been discussing this on Android Central as well,where there is a longer discussion with a lot of people experiencing the same issue. Whats irritated me is that one person there spoke to Samsung today and they're sending him out a replacement BEFORE he has to send his faulty one back. How is it different for two customers, yet same problem!?
Sent from my SM-G965F using Tapatalk
Chris_c81 said:
PM please. I'd like to check that discussion out to.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
GibMcFragger said:
Are you running at the lower resolution? If so, that may be why. Displays never look good at anything other then their default resolution, in this case WQHD+. That would explain the gradient issues you are seeing.
I have watched several videos on mine so far, and blacks, etc look great. No gradient or banding issues.
In fact, this display is much better than my Note 8. The color is more accurate, and there is no pink tinge at the top and bottom edges. There is also far less color shift when viewing at an angle.
Click to expand...
Click to collapse
psouza4 said:
What resolution are you running at? I changed from the default to max resolution and no issues here.
Click to expand...
Click to collapse
Devhux said:
Saw a thread on Android Central with quite a few people commenting about it (not sure if I'm allowed to link to a separate forum).
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Nine9• said:
I saw same issue with my s9+ us unlocked. Its totally unacceptable....
Click to expand...
Click to collapse
This problem is called "Black Crush", and was one of the many problems I experienced with my Pixel 2 XL.
It can be fixed through software updates, and the problem is only visible at low brightness, and that's why most of the people haven't noticed it.
I will put this video for you, is about the Pixel 2 XL, but is about the same problem and also they suggest an app to minimize the issue:
Chris_c81 said:
So today then...
Went down to my local Samsung Experience store, everything went fine in there. The rep took my phone out back and came back acknowledging a fault. She then explained that as its the S9+ Hybrid, they can't exchange in store. This can only be done by contacting customer services. The rep plugged the phone in to their system, ran diagnostics and created a support ticket for me to reference when calling.
So I dialled the UK based customer services. Explained the whole thing to them. They had issues pulling up the support ticket however took my details and went through the process, had been on the phone a good 20 minutes now already. The guy then told me I had to be put through to the online shop which is based in Manilla. Took about 5 minutes to get put through. The line was terrible, and it was a struggle communicating. Had to go through the whole lot again, another 15-20 minutes to be then told I had to be put through to their technical support! So I get put on hold and then...
*hung up tone* line went silent.
I was fuming. So had to start over. Back on to the UK number, quickly rushed through the whole thing again. She said that she would speak to Manilla herself first to explain, as for an exchange, I shouldn't be getting put through to technical support. Another 5 minutes of waiting for Manilla to pick up and I'm through again. Once again, rattled through the whole issue. End result:
I have to send back my device, which can take 3-5 working days to arrive. They then have to assess the device which will take another 3-5 days before they will send out the replacement.
I was not happy about this, as I've sent my old phone off to them as part of the pre-order deal already and I'll be without a phone for the duration. I also questioned why it has to be assessed when it's already been assessed in store. She just kept repeating the "procedure" over and over. I was getting frustrated and asked to speak to a manager as I felt that it was poor customer service. A manager came on but he repeated the same. They couldn't even explain to me, why I couldn't walk in to a Samsung store and get an exchange there and then. There was zero sympathy for a customer who'd spent nearly a grand on a phone, been a Samsung customer for years.
I've little choice now. I'm just annoyed that a huge company like Samsung won't go that extra mile for a customer. My phone is my business phone as well, I can't afford to be without it for up to 14 days. Spent over an hour on call to them as well. For a simple exchange. One whole hour for them to say, "stick the return label on, take it to DPD, we'll send you a replacement in 14 days".
Have been discussing this on Android Central as well,where there is a longer discussion with a lot of people experiencing the same issue. Whats irritated me is that one person there spoke to Samsung today and they're sending him out a replacement BEFORE he has to send his faulty one back. How is it different for two customers, yet same problem!?
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
I wouldn't bother. I can almost guarentee your new phone is going to come back and do the same, it's an issue that came about in Android 8.0. My Nexus 6P did the same after that update.
Galaxo60 said:
This problem is called "Black Crush", and was one of the many problems I experienced with my Pixel 2 XL.
It can be fixed through software updates, and the problem is only visible at low brightness, and that's why most of the people haven't noticed it.
I will put this video for you, is about the Pixel 2 XL, but is about the same problem and also they suggest an app to minimize the issue:
Click to expand...
Click to collapse
Thanks for this. Probably the most useful information I've found on the subject. The app is a good temporary fix until Samsung get an update out. The difference is immediarely noticeable.
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Chris_c81 said:
Thanks for this. Probably the most useful information I've found on the subject. The app is a good temporary fix until Samsung get an update out. The difference is immediarely noticeable.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
I'm glad it helped, honestly, is just a matter of time for Samsung to fix this, because in theory it should be really easy to patch.
I have the same issue (S9+ Single SIM) and actually created another thread about this a week ago.
For people saying it's an Oreo problem, well my S8 got the official Oreo update and still doesn't have this issue.
ranocchia said:
$800 for this? I have no words...
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Click to collapse
Actually here in Dubai, the dual sim variant cost me around $950 thats for the 64gb, and this issue is so visible that i cant watch any movie with dark scenes.
I hate replacements as its not guaranteed to get a better display, and apart from this issue i really like the phone, so im really frustrated and dont know what to do but wait for a fix.
ranocchia said:
$800 for this? I have no words...
Click to expand...
Click to collapse
Pixel 2 XL has the very exact problem, and even worse, and people are still buying it.
zizo90 said:
Actually here in Dubai, the dual sim variant cost me around $950 thats for the 64gb, and this issue is so visible that i cant watch any movie with dark scenes.
I hate replacements as its not guaranteed to get a better display, and apart from this issue i really like the phone, so im really frustrated and dont know what to do but wait for a fix.
Click to expand...
Click to collapse
As I pointed out, you can install the app recommended in the video and try to improve it for yourself. A replacement won't do anything because is a matter of calibration, not the display itself.
As I pointed out, you can install the app recommended in the video and try to improve it for yourself. A replacement won't do anything because is a matter of calibration, not the display itself.
[/QUOTE]
I did try the app, it kind of solves the issue at the expense of contrast, better than nothing i guess. Lets wait and see what samy does.
Its kind of weird though, because otherwise the screen is flawless in my unit atleast, for the first time i got an Amoled screen with perfect white balance uniformity.
I think I have this issue as well. Last night while in bed I was watching a TV review on rtings and noticed what I thought was extreme video compression in one of their YouTube videos showing a test pattern. But then I looked at other images on the page and saw similar artifacting, compression or banding. This is very noticeable at low brightness. Even my gradient wallpaper from Samsung themes is showing tons of pixelation when transitioning to black toward the top at brightness below 40% or so. Do you guys see issues with these links below?
https://youtu.be/wg1tWXtH1zg (lots of smearing and compression here, looks horrible)
http://i.rtings.com/images/reviews/tv/sony/x900f/x900f-uniformity-local-dimming-large.jpg (I see a gray blob instead of a faint glow around the pattern)
My S7 edge never did this in over 2 years. It had a great display. I am not sure if my S9+ display is defective or if this a software issue. It seems like software but I am going to head to best buy and see if I can replicate it on another device. I am bummed I traded in my S7 and now can never get it back if this is a dealbreaker.
Is this the same issue you are experiencing?
coolguy949 said:
I think I have this issue as well. Last night while in bed I was watching a TV review on rtings and noticed what I thought was extreme video compression in one of their YouTube videos showing a test pattern. But then I looked at other images on the page and saw similar artifacting, compression or banding. This is very noticeable at low brightness. Even my gradient wallpaper from Samsung themes is showing tons of pixelation when transitioning to black toward the top at brightness below 40% or so. Do you guys see issues with these links below?
https://youtu.be/wg1tWXtH1zg (lots of smearing and compression here, looks horrible)
http://i.rtings.com/images/reviews/tv/sony/x900f/x900f-uniformity-local-dimming-large.jpg (I see a gray blob instead of a faint glow around the pattern)
My S7 edge never did this in over 2 years. It had a great display. I am not sure if my S9+ display is defective or if this a software issue. It seems like software but I am going to head to best buy and see if I can replicate it on another device. I am bummed I traded in my S7 and now can never get it back if this is a dealbreaker.
Is this the same issue you are experiencing?
Click to expand...
Click to collapse
This is a calibration issue, and I'm sure it will be addressed soon because many people are presenting this issue, and with many units I mean most of them.
Is only noticeable in low brightness as you pointed out, and that's why many people don't even know they have it.
I leave an image here taken from Android Central forum:
S9+ in top, S8+ in bottom.
:highfive:
Interesting. I just tested my S9+ alongside my coworker's S9 regular and his doesn't do this at all. Gradients and blends show up great with no crushing even at low brightness. Could this be isolated to this larger panel? I'm going to head to Best Buy today and see if I can replicate on their S9+.
coolguy949 said:
Interesting. I just tested my S9+ alongside my coworker's S9 regular and his doesn't do this at all. Gradients and blends show up great with no crushing even at low brightness. Could this be isolated to this larger panel? I'm going to head to Best Buy today and see if I can replicate on their S9+.
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Definitely. I checked it against my wifes regular S9 and hers doesn't have the problem.
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