Hi experts!
I used to have two Google accounts, one private and one for work. Unfortunately, I have been fired a month ago and I have no more access to the latter. I believe it is still active but they changed the password and I just can't login.
The problem is that all the apps registered in my Google Play under this account are not available for uninstall or update. Each time I try, I get the message "Authentication is required. You need to sign into your Google Account."
The apps work well on the Android phone but I can't manage them. Moreover, I can't reinstall apps that I uninstalled using the disabled account. All the apps that have been installed with my private account are managed just fine.
I am using a Samsung S2 (GT-I9100) with Android 2.3.3. Google Play Store v 3.7.15.
Any clue how I can get the control back on those apps?
Thanks in advance!
mixxupp2 said:
Hi experts!
I used to have two Google accounts, one private and one for work. Unfortunately, I have been fired a month ago and I have no more access to the latter. I believe it is still active but they changed the password and I just can't login.
The problem is that all the apps registered in my Google Play under this account are not available for uninstall or update. Each time I try, I get the message "Authentication is required. You need to sign into your Google Account."
The apps work well on the Android phone but I can't manage them. Moreover, I can't reinstall apps that I uninstalled using the disabled account. All the apps that have been installed with my private account are managed just fine.
I am using a Samsung S2 (GT-I9100) with Android 2.3.3. Google Play Store v 3.7.15.
Any clue how I can get the control back on those apps?
Thanks in advance!
Click to expand...
Click to collapse
This might be a dumb suggestion but if you know the username but not password then why not try the "forgot password" system most sites have.
Never needed to with play but they must on the website version have a way to recover or reset password.
Although if work paid for those apps they could in theory seek compensation if you try re accessing them.
Dave
( http://www.google.com/producer/editions/CAownKXmAQ/bigfatuniverse )
Sent from my LG P920 using Tapatalk 2
mistermentality said:
This might be a dumb suggestion but if you know the username but not password then why not try the "forgot password" system most sites have.
Never needed to with play but they must on the website version have a way to recover or reset password.
Although if work paid for those apps they could in theory seek compensation if you try re accessing them.
Dave
Sent from my LG P920 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for your suggestion. It's not dumb but since my former work Gmail account is managed by the administrator, it would be too easy if I could just reset the password myself. Anyway, my intention is not to hack the account but rather get back access to my apps.
BTW, these are not work related apps, just that when I installed them from the phone somehow, Android chose that account by default (I don't even know how). I am now stuck with no possibility to manage them.
I wonder if by deleting this account on the phone, the apps will stay installed or will be uninstalled as well.
mistermentality said:
This might be a dumb suggestion but if you know the username but not password then why not try the "forgot password" system most sites have.
Never needed to with play but they must on the website version have a way to recover or reset password.
Although if work paid for those apps they could in theory seek compensation if you try re accessing them.
Dave
Sent from my LG P920 using Tapatalk 2
Click to expand...
Click to collapse
...
my suggestions does not belong to hacking and software and so on but in your situation i would think about which apps u installed/owned by the corporation id on google play
cus if there are any apps wich needed any additional privat information or even have to deal wich such privacy things u might go to the administrator and say him well after the laws in this state ure not allowed to keep this information and he might will give u acces again.
its like getting a notebook by from your work and getting some private stuff on it like photos from your children..afterwards u loose ure job and they retake the notebook.
they have to give u the possibility to change or delete this information.
thats what i would do
why can't you download those same apps on your device with your private gmail account? just delete your corporate acct after you register your private acct. i' ve done multiple accts so many times.
LORDFIRE00 said:
why can't you download those same apps on your device with your private gmail account? just delete your corporate acct after you register your private acct. i' ve done multiple accts so many times.
Click to expand...
Click to collapse
I was just wondering if the apps will be uninstalled automatically if I delete the corporate account or if they will be stuck with the then unexisting account (on my device) with no possibility to update or uninstall them.
Any clue?
Related
Hi everyone,
New to the forum... My Hero's on it's way so I've been reading about rooting, etc, on this great forum I found . Never had an HTC before so not sure I really know what rooting is, but I'll soon give it a go and bust the phone or end up being able to do bluetooth file transfer!
Now to my question! I have my email all through my own domain, but run by/hosted by Google using google apps.
So I use a Googlemail webmail interface to collect my emails, but access it through mail.mydomain.com and get emails to [email protected] . My calendar works similarly.
Will this work with all the built in functionality of the Hero that ties in to Gmail accounts? Do I need to do a hack to do this, or will it work out of the box?
Thanks,
James
I use apps for domains too. Works perfectly except for buying software from the Market - had to open another account for that annoyingly.
Well, I've just recieved my Hero, and under my Google account, I entered my Google apps details, eg,
[email protected] and my relevant password. No luck It didn't recognise it. Off to do a bit of googling on the subject now, but any help on how to get it to sync with a Google Apps for Domains account greatly appreciated...
I can definitely guarantee you that it works. I use my domain with Google Apps for Domains, and the only thing that didn't work was paid apps on the market - even then, it knew that this was because I had an apps account and it asked me for a "normal" gmail account and would allow me to buy apps.
I suggest a full reset may be in order.
Regards,
Dave
Cheers
I just tried a hard reset and this time it worked when I entered the details as I booted up
Not sure if it's relevant but this is the "brown" HTV Hero from www.mobiles.co.uk
Loving the phone so far, really pleased it works with domains as that would have been a deal breaker!
Did I understand right, that the Hero asked for a normal gMail-Account in addition to the gApps-Account, if you want to buy software from the marketplace?
Or do I have to completely change to a normal gMail-Account if I want to buy something?
I'd like to keep my gApps-Account and have no problem to open an additinal gMail-Acc just for Marketplace.
meatmaker said:
Did I understand right, that the Hero asked for a normal gMail-Account in addition to the gApps-Account, if you want to buy software from the marketplace?
Click to expand...
Click to collapse
Yes, this is correct. You still sign into the market using your gApps-Account, but you can't link a credit card to that account in the Market. In this case, all it does is asks you to authenticate yourself with a regular gMail account when checking out - all your apps are still linked in the Market to your regular gApps account.
Regards,
Dave
Finally google has kicked in, now it doesnt allow people without gmail email address to access the market place. Probably this is due to updates that it brought arround to provide paid apps.
Why should one need to be google binded to use free andorid apps available on market place? For me as of now I cannot access the market place. It says i need to have gmail account. Where as I am using google hosted domain app services and using primary email as [email protected]
Any work arround?
Use gmail as secondary account....
Its googles market and google makes the terms. If you cant accept them, dont use it then. there is plenty of other ways to get apps
Sent from my rooted X10 mini PRO using XDA App
Could you kindly suggest "plenty of other methods", I am dead stuck with dead market, no updates
Just Google it...
Irony as its best
Sent from my rooted X10 mini PRO using XDA App
..::Viny::.. said:
Finally google has kicked in, now it doesnt allow people without gmail email address to access the market place. Probably this is due to updates that it brought arround to provide paid apps.
Why should one need to be google binded to use free andorid apps available on market place? For me as of now I cannot access the market place. It says i need to have gmail account. Where as I am using google hosted domain app services and using primary email as [email protected]
Any work arround?
Click to expand...
Click to collapse
All Google apps accounts are being "upgraded" so that you can use them for things like Reader, Blogger, Youtube and of course Market.
If you are the apps administrator then you will have been sent am email by Google offering you the option of an early upgrade unless you have opted out of mailings!
If not, then sit tight and it will be with you soon. Failing that, just set up a secondary Google account for Market.
I am applied for transition, i hope this solves the issue.
I just changed to MiniCM7 2.1.3 rom ,
and I noticed I had no market,
fine, I just downloaded an apk file of the market but when I open it
It tells me that:
"
You must add an account to the device to continue.
Do you want to add one now?
[Yes] [No]
"
I press Yes , ready to add this mysterious account then it just exit the market and go back to the previous page without doing anything..
I also have a picture but I cant post it here cause im new in this forum
so if anyone wants me to PM him the picture just comment
I think that maybe he wants me to add my google account to the phone,
but I dont know how, or maybe I'm wrong,
Can please someone help me?
thanks in advance to everyone who can help !
Yes you need a google acount to log in to the market.
Sent from my U20i using xda premium
Yeah like I said thats what I thought, but how can I add my google account to the device? i cant find it anywhere in my settings
shokomen said:
Yeah like I said thats what I thought, but how can I add my google account to the device? i cant find it anywhere in my settings
Click to expand...
Click to collapse
settings> account and synchro > new account
then what?
i have 3 options
Corporate , Facebook, Whatsapp
no google... :\
should I do the corporate thing as my google account?
EDIT:::
I was trying to add the corporate account as my google account, typed my email and password and it all went good then he asked me
for some server settings :S
he asks me to fill in :
Domain\Username
Password
server
and 2 check-boxes of secure connection and accept all SSL certificates
:-|
shokomen said:
then what?
i have 3 options
Corporate , Facebook, Whatsapp
no google... :\
should I do the corporate thing as my google account?
EDIT:::
I was trying to add the corporate account as my google account, typed my email and password and it all went good then he asked me
for some server settings :S
he asks me to fill in :
Domain\Username
Password
server
and 2 check-boxes of secure connection and accept all SSL certificates
Click to expand...
Click to collapse
Open The Market (Program) And Sign In on Google . ( Background Data Enable ! ) And If Yor Oprator Is Blocked , You Need Market Enabler !
Have You A G Account ???
I'm stuck with the same problem. My phone was already hooked up to my Gmail account, and I even purchased something a couple of days ago... however now when I try to open up the Market I get
"You must add an account to the device to continue.
Do you want to add one now?
[Yes] [No]"
Whichever I press the window just closes. I've tried a new Market APK as well as Market Enabler and nothing works.
dude, CM7 needs to flash GOOGLE APPS! go to the CM7 forum, and find GOOGLE APPS. then everythings will go smoothly ^^,
you can download google app from
http://wiki.cyanogenmod.com/index.php?title=Latest_Version
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
Hi, hoping there's some kind of solution for this...
Basically, I have an old gmail address that I want to get rid of(or stop using at least) and make a new one, because it's full of so much crap. However, I have many purchased apps from the Play Store, and was wondering if there is any way of linking that data to a new gmail address? Or does the Google Market even have anything to do with the gmail address you use? Any help is appreciated.
Gmail Id u use to download apps from play store has those apps backed up. Meaning, if u get a new phone or factory reset the phone, once u sign in with that Gmail account, all those apps will automatically start to download (even the ones u have paid for) , so u don't have to scratch the head and think which are all the apps u had on d phone!
Sent from my OC ed mind.!