Warranty replacement: Send back with 2.3.4 or ICS? - AT&T Samsung Galaxy S II SGH-I777

If you are sending in a GS2 for warranty, do they care if it's sent back with 2.3.4 or ICS? I remember most saying they just check to see if it powers on and don't really look at version or anything like that.
Odin to 2.3.4 is much quicker than Odin and then Kies

I don't see why it would matter. As long as there is no trace of being rooted and you have the stock rom on there, you're probably good either way.

Agreed.

Sent it back last week with 2.3.4. It is getting shipped back to me now after being fixed.

Sure are alot of these popping up lately. obviously we are seeing how long this device lasts.
Mines been acting up for quite some time now

MotoMudder77 said:
Sure are alot of these popping up lately. obviously we are seeing how long this device lasts.
Mines been acting up for quite some time now
Click to expand...
Click to collapse
Well you have a few months to get it repaired for free if you have another phone lying around...

Quadra_Slam said:
Well you have a few months to get it repaired for free if you have another phone lying around...
Click to expand...
Click to collapse
I know. and I am.
There's basically another thread in general section.

Went back to 2.3.4 and tried to update with Kies to ICS just in case. I forgot how horrible Kies is. Issue after issue. Just left it at 2.3.4. I'll probably send it off that way or considering flashing UCLE5 tar to get it to ICS. Although I'm quite not in the mood to deal with that.

qwertyaas said:
Went back to 2.3.4 and tried to update with Kies to ICS just in case. I forgot how horrible Kies is. Issue after issue. Just left it at 2.3.4. I'll probably send it off that way or considering flashing UCLE5 tar to get it to ICS. Although I'm quite not in the mood to deal with that.
Click to expand...
Click to collapse
i just went to setting under about phone and hit update while on wifi and it downloaded rebooted and put 2.3.6 on why do i see people using kies to try and update then ???
is there somthing diff about others phones that need to use kies to update ?

colorsharpkid said:
i just went to setting under about phone and hit update while on wifi and it downloaded rebooted and put 2.3.6 on why do i see people using kies to try and update then ???
is there somthing diff about others phones that need to use kies to update ?
Click to expand...
Click to collapse
Kies is to get to ICS.

Related

[Q] Couple of questions

So for probably the first time in a long time, I went into the USB Settings on my phone to change from mass storage to ask on connection, and I happened to notice that Kies had 'firmware upgrade' beside it. Keep in mind Ive never used Samsung Kies before. I currently have Onyx 4.2 on my vibrant, with everything that came with it (Kernal-2.6.32.9, JK2) and Ive went through having to un-softbrick my phone a couple of times in the past, so I figured I better do a little research.
From what Ive read, if youre on a 'unapproved rom' you shouldnt even be able to get updates from kies like that. Also, is there any way to tell what it is? Im doubting its 2.2, and since Ive never used kies, and seen that theres a new v2.something now, possibly that? But like I said, I have no clue how long its been there, the last time I got any kind of update was back in October, which was JI6.
Im probably not going to install it, since Ive read alot of bad things about installing a update on a custom rom. I just dont want to plug my phone in to my computer and have to start dealing with something that couldve been avoided, so that being said, is there anyway to like, make it go away?
Also, Just out of curiosity, would it hurt anything or be a bad thing to download kies on my computer and see what its about? Ive seen that its not really super great software, but I was thinking, why not. Do you have to register your phone when you do?
Thats about all I got, so thanks in advance.
tommy p said:
So for probably the first time in a long time, I went into the USB Settings on my phone to change from mass storage to ask on connection, and I happened to notice that Kies had 'firmware upgrade' beside it. Keep in mind Ive never used Samsung Kies before. I currently have Onyx 4.2 on my vibrant, with everything that came with it (Kernal-2.6.32.9, JK2) and Ive went through having to un-softbrick my phone a couple of times in the past, so I figured I better do a little research.
From what Ive read, if youre on a 'unapproved rom' you shouldnt even be able to get updates from kies like that. Also, is there any way to tell what it is? Im doubting its 2.2, and since Ive never used kies, and seen that theres a new v2.something now, possibly that? But like I said, I have no clue how long its been there, the last time I got any kind of update was back in October, which was JI6.
Im probably not going to install it, since Ive read alot of bad things about installing a update on a custom rom. I just dont want to plug my phone in to my computer and have to start dealing with something that couldve been avoided, so that being said, is there anyway to like, make it go away?
Also, Just out of curiosity, would it hurt anything or be a bad thing to download kies on my computer and see what its about? Ive seen that its not really super great software, but I was thinking, why not. Do you have to register your phone when you do?
Thats about all I got, so thanks in advance.
Click to expand...
Click to collapse
Just make a backup using Titanium Backup and backup your ROM if you'd like. Then ODIN stock using this pretty simple and comprehensive tutorial
http://androidspin.com/2010/08/09/how-to-restore-or-recover-your-samsung-vibrant/
Then you should be fine on that stock rom of downloading the kies update.

Bricked SGS2? Thank you samsung...

I'm a brand new owner of a SGS2... So i installed kies tonight... and WAHEY! it told me there was a firmware update... I update as it tells me and it gets stuck for about 30 minutes... at this point i don't know WHAT to do and unplug it... there it is bent beyond recognition. nothing will work. I tried using ODIN to reflash it, tried reflashing the kernel but everything gets stuck and it won't budge... Have i bricked my sgs2 after only 3 days of usage? should i bring it back to samsung? someone please help me cos i'm pretty desperate...
Riqz said:
I'm a brand new owner of a SGS2... So i installed kies tonight... and WAHEY! it told me there was a firmware update... I update as it tells me and it gets stuck for about 30 minutes... at this point i don't know WHAT to do and unplug it... there it is bent beyond recognition. nothing will work. I tried using ODIN to reflash it, tried reflashing the kernel but everything gets stuck and it won't budge... Have i bricked my sgs2 after only 3 days of usage? should i bring it back to samsung? someone please help me cos i'm pretty desperate...
Click to expand...
Click to collapse
Kies is the devil mate, samsung has made a brick machine here... I only ever use Odin and NOTHING else!!!
If it turns on its not bricked, the only way to possibly rectify this is to actually use kies again;( Try using the emergency recovery flash, if this fails it looks like its an RMA;(((
KIES IS JUST DOWNRIGHT DANGEROUS!
What do you mean by RMA? Kies fails to find any device under emergency recovery... Odin has only gone as far as Factoryfs.img. That's as far as it's ever gone. usually gets stuck at cache,img. really desperate here and not going to sleep...
Riqz said:
What do you mean by RMA? Kies fails to find any device under emergency recovery... Odin has only gone as far as Factoryfs.img. That's as far as it's ever gone. usually gets stuck at cache,img. really desperate here and not going to sleep...
Click to expand...
Click to collapse
RMA is a return to samsung....
OK it seems like something in your phone had become corrupted by the rouge kies flash, if odin cant flash a new rom, it looks like you could have a big problem...;((
fantastic... man i was so happy... And to think it was an official APP doing an OFFICIAL update... How could they f this up any worse...
Riqz said:
fantastic... man i was so happy... And to think it was an official APP doing an OFFICIAL update... How could they f this up any worse...
Click to expand...
Click to collapse
Well if you can get into download mode, not to fret. When you try and flash through ODIN, if it fails even once you will need to shut down the phone by pressing power button. Then unplug the usb cable, go into download mode and try again. I used to have the problem with my captivate - if it fails once, you need to restart into download mode again otherwise it will keep failing and failing. Most likely not an RMA - I have done this many times. Not on my SGS2 yet but previous sammy phones
If you still have problems, try another USB slot. Then try another PC if absolutely necessary.
blue265 said:
Well if you can get into download mode, not to fret. When you try and flash through ODIN, if it fails even once you will need to shut down the phone by pressing power button. Then unplug the usb cable, go into download mode and try again. I used to have the problem with my captivate - if it fails once, you need to restart into download mode again otherwise it will keep failing and failing. Most likely not an RMA - I have done this many times. Not on my SGS2 yet but previous sammy phones
If you still have problems, try another USB slot. Then try another PC if absolutely necessary.
Click to expand...
Click to collapse
I could kiss you in the mouth right now... It's booting up. i changed USB slot and took out battery etc... Still waiting.... AND OH MY GOD:....
I DIDNT EVEN LOSE MY APPS OR ANYTHING.... jesus... thanks guys... i love you so much. WoW:.. i really can't express my love for both of you two tonight... i feel like crying now...
Riqz said:
I could kiss you in the mouth right now... It's booting up. i changed USB slot and took out battery etc... Still waiting.... AND OH MY GOD:....
I DIDNT EVEN LOSE MY APPS OR ANYTHING.... jesus... thanks guys... i love you so much. WoW:.. i really can't express my love for both of you two tonight... i feel like crying now...
Click to expand...
Click to collapse
No problem mate,
Our community is always here to help if we can Im glad your phone is restored to its brilliance
Haha, good you sorted it out
Now that's genuine gratitude there!
Joe
If i could hug you all i would i swear. I think i'm going to hang around here more often than i would have if nothing happened. You guys deserve me lurking around more ehehe.
God i feel so relieved... thanks so much again.
Yeah no problem mate. I am not going to say its impossible, but bricking an SGS2 can be fairly difficult. I just wanted to share what I learned about 6 months ago when I thought I bricked my Captivate I kept trying to flash while still in download mode when it just needed to be reset
Oh and my very first post on XDA was the same relief when I found a post that showed me how to fix. lol
Have you tried to update to the new FW update that KIES gave you, again and seen success?
kotaro_14 said:
Have you tried to update to the new FW update that KIES gave you, again and seen success?
Click to expand...
Click to collapse
I think i'm going to leave kies sitting there for a while now until the initial impact of my phone dying is gone.
Also...by using Odin i think i've updated to the latest version.
Do You Have An SGS2 On Rogers
blue265 said:
Well if you can get into download mode, not to fret. When you try and flash through ODIN, if it fails even once you will need to shut down the phone by pressing power button. Then unplug the usb cable, go into download mode and try again. I used to have the problem with my captivate - if it fails once, you need to restart into download mode again otherwise it will keep failing and failing. Most likely not an RMA - I have done this many times. Not on my SGS2 yet but previous sammy phones
If you still have problems, try another USB slot. Then try another PC if absolutely necessary.
Click to expand...
Click to collapse
Do You Have A SGS2 On Rogers That Works With No Problems ? Where Did You Buy It An How Much Did It Cost As I Want To Buy One
Daxomega007 said:
Do You Have A SGS2 On Rogers That Works With No Problems ? Where Did You Buy It An How Much Did It Cost As I Want To Buy One
Click to expand...
Click to collapse
Yes the sgs2 works perfectly on the Rogers network. I didn't even have to enter APN settings and hspa+ works too. I bought mine from expansys.ca and altogether was around 800 with taxes and shipping. However I think handtec in the UK is cheaper now. You may have to pay duties but should still be cheaper
Sent from my GT-I9100 using XDA App
Congrats friend...welcome back...do rock and roll with SG2
Riqz said:
I'm a brand new owner of a SGS2... So i installed kies tonight... and WAHEY! it told me there was a firmware update... I update as it tells me and it gets stuck for about 30 minutes... at this point i don't know WHAT to do and unplug it... there it is bent beyond recognition. nothing will work. I tried using ODIN to reflash it, tried reflashing the kernel but everything gets stuck and it won't budge... Have i bricked my sgs2 after only 3 days of usage? should i bring it back to samsung? someone please help me cos i'm pretty desperate...
Click to expand...
Click to collapse
i have same problem...
try to change ID:COM .. problem solved

[Q] Samsung Kies Update Leads to Hardbick

The title basically explains the problem. I was having a bunch of issues with custom roms on my phone...lack of cell service, very laggy. I figured it was best to ODIN to stock then update via Kies to stock 2.2 and save myself any further hardship by keeping stock if I was actually getting reception.
The installation/update went perfectly okay then after 10 minutes of letting it sit, I attempted to turn it on...nothing. Unlikely but I thought maybe the battery was dead so I left it plugged in for a little while longer, still nothing. Realizing that on FroYo the green charging screen would come up when the phone wasn't actually on, I thought the worst...hardbricked. The phone simply won't turn on at ALL.
Since coming to this conclusion a couple hours ago I've attempted numerous/every combination of buttons to get back into Download mode but no go. At this point I'm fishing for any kind of solution to this problem. I bought my Vibrant off of Craigslist so I'm not sure if the warranty is still valid. Also I can't simply exchange the phone because of my FFC. My original camera is back at school, where I won't be for another week or so.
Anyone with any kind of solution or advice, I beg of you to speak up.
you need it jtagged
pm connexions2005
http://forum.xda-developers.com/member.php?u=1602851
kyle51 said:
you need it jtagged
pm connexions2005
Click to expand...
Click to collapse
I was hoping anything besides that
Joy2DaWurld said:
I was hoping anything besides that
Click to expand...
Click to collapse
if you've tried everything then thats the only thing that'll get it working again
i hard bricked mine when odin froze and tried everything for a week but nothing worked then i took mine to a local phone shop and they fixed it in like a day
i think kies has a history of causing hard bricks, theres a stock 2.2 by Whitehawkx you could have used instead of using kies
Seems like ur on the right track. Only other suggestion would be to try a jig to get into download mode before you go the jtag route. Probably what ur gonna have to do tho. Good luck!
Send it back to Samsung. That happened the other day to me (exactly what you did) and they sent me a new one. 5 bucks.

[Q] Am I Bricked?

So I flashed back to 2.1 using odin today, and then used kies to update to 2.2. Something went wrong apparently, because now my phone no longer powers on nor goes into download mode. What should I do?
someone4guitar said:
So I flashed back to 2.1 using odin today, and then used kies to update to 2.2. Something went wrong apparently, because now my phone no longer powers on nor goes into download mode. What should I do?
Click to expand...
Click to collapse
Call Samsung/TMobile and tell them what happened, they should replace your phone.
Same thing happened to me today. Samsung needs to fix their ****.
someone4guitar said:
So I flashed back to 2.1 using odin today, and then used kies to update to 2.2. Something went wrong apparently, because now my phone no longer powers on nor goes into download mode. What should I do?
Click to expand...
Click to collapse
yes...it is bricked....never use kies again...lesson learned?
If you plug the phone into either a charger or the PC does the charge battery icon show up? or even at least spindles? If it does then all hope is not lost.
- If its getting no life at all then JTAG would probably be your only fix.
- You could say Kies killed it and T-mobile should replace it with little fuss since that is what happened. Keep in mind that you did void the warranty when you originally started messing with it, but that shouldn't be an issue either way. Good luck!
I hear nightmare stories about kies......... have you tried a JIG? you can make one for $1.19, some scotch tape, and an old car charger.... pretty simple actually. I constructed one in 5 mins. you can find more info on this in the stickies or bible maybe. chances are that if it was kies.... your toast.

[ISSUE] I9300 not Waking up

Hi Guys,
In the past few days ive noticed that if i dont check my phone regularly it will simply refuse to wake up (screen on). I know the phone is still working as the LightFlow settings still use the notification light when needed. I have also had situations where the phone wakes up but theres no touch functions, but locking and waking up again fixes that in 1 try. Has anyone else had this issue or am I going to have to send the phone back?
Thanks
Michael
P.S. The phone is not rooted and hasnt been updated since out the box. Any suggestions to root the phone to fix this will be ignored.
Uninstall LightFlow it has been known to cause this issue.
That is all we can suggest unless your willing to root.
Lennyuk said:
Uninstall LightFlow it has been known to cause this issue.
That is all we can suggest unless your willing to root.
Click to expand...
Click to collapse
Thanks for the suggestion. I had my HTC Desire rooted and this has put me off rooting my phone at the moment, but I was waiting for the Jelly Bean AOSP anyway.
Not trying to take this too far off topic, but what do you have against root? All root effectively is is an admin mode, you don't have to flash a custom rom.
Lennyuk said:
Not trying to take this too far off topic, but what do you have against root? All root effectively is is an admin mode, you don't have to flash a custom rom.
Click to expand...
Click to collapse
I dont have anything against root. Its just that when I have a problem with my phone and people suggest to root it, if it doesnt work im kinda screwed over with warranty etc.
Unfortunatly removing Lightflow didnt help and its still happening
if it doesnt work im kinda screwed over with warranty etc
Click to expand...
Click to collapse
It's quite easy to revert back to Stock for warranty repairs.
Rooting does not brick your phone.
d4fseeker said:
It's quite easy to revert back to Stock for warranty repairs.
Rooting does not brick your phone.
Click to expand...
Click to collapse
Wont they reject it if its rooted? This would be the first phone ive sent for repairs. My HTC Desire never faulted in 2 years but this is starting to annoy me just a month and a half into my contract.
mtmannion said:
Wont they reject it if its rooted? This would be the first phone ive sent for repairs. My HTC Desire never faulted in 2 years but this is starting to annoy me just a month and a half into my contract.
Click to expand...
Click to collapse
Yes, but u can use "triangle away" (by chainfire) to reset flash counter(found in download mode) and flash a stock rom with Odin and back is your warranty.
root...warranty...bla bla bla...why want to return just because of that? do u know that samsung software engineers sucks? i bought nexus, and i just use it for 1 week. want to know why? because it's so boring. the phone so perfect. no problem at all. nothing to tweak, nothing to fix, nothing to improve. i switch back to Samsung Galaxy because of this (before this use SGS1, now SGS3). so, if you have problem like THIS, change your kernel, or just sit and wait for update to fix it. samsung monitoring it (SLOWWWWWLYYY)
mtmannion said:
Wont they reject it if its rooted? This would be the first phone ive sent for repairs. My HTC Desire never faulted in 2 years but this is starting to annoy me just a month and a half into my contract.
Click to expand...
Click to collapse
ascariz said:
root...warranty...bla bla bla...why want to return just because of that? do u know that samsung software engineers sucks? i bought nexus, and i just use it for 1 week. want to know why? because it's so boring. the phone so perfect. no problem at all. nothing to tweak, nothing to fix, nothing to improve. i switch back to Samsung Galaxy because of this (before this use SGS1, now SGS3). so, if you have problem like THIS, change your kernel, or just sit and wait for update to fix it. samsung monitoring it (SLOWWWWWLYYY)
Click to expand...
Click to collapse
U got a lot blablabla"s, Samsung"s phone has clearly the best hw but they don't give a s... about the sw.
About rooting, what the f... are talking about read the posts made by OP. he asked if u loose warrenty if u root and yes u do, but root is reversible and THAT is what the OP wanted to know
he asked if u loose warrenty if u root and yes u d
Click to expand...
Click to collapse
Over here afaik at least within the first period the seller has to actually prove you caused the damage to refuse the claim.
Having a rooted device will not stand as having caused hardware-damage.
So far I've yet to hear about a single case of warranty being refused in this country due to software modifications.
If it was as simple as putting a "Waranty void if removed" sticker on stuff actually having any meaning, that would be the end of democraty. Fortunately the law tells otherwise and manufacturers have to obey it (or buy their own law... at least in the USA that seems to work)
However it most certainly will make repairs far easier if the device is stock since they cannot even try to blame you for incorrect configurations or bad flashes.
ascariz said:
root...warranty...bla bla bla...why want to return just because of that? do u know that samsung software engineers sucks? i bought nexus, and i just use it for 1 week. want to know why? because it's so boring. the phone so perfect. no problem at all. nothing to tweak, nothing to fix, nothing to improve. i switch back to Samsung Galaxy because of this (before this use SGS1, now SGS3). so, if you have problem like THIS, change your kernel, or just sit and wait for update to fix it. samsung monitoring it (SLOWWWWWLYYY)
Click to expand...
Click to collapse
zodiaxe66 said:
U got a lot blablabla"s, Samsung"s phone has clearly the best hw but they don't give a s... about the sw.
About rooting, what the f... are talking about read the posts made by OP. he asked if u loose warrenty if u root and yes u do, but root is reversible and THAT is what the OP wanted to know
Click to expand...
Click to collapse
Thanks for the help guys, Im on holiday at the moment so I'll see if theres a Kernal update when I get home. If not I'll check on the Jelly Bean (or something popular thats been out for a long time) rom stability and root for that. If nothing helps from those ill use the Triangle program to get rid of the root history and send it back for repairs.
EDIT: My Kernal is from May 13th. Surprised I havent had an update come thorugh yet. There isnt even a check for update button in my "About Phone"
There isnt even a check for update button in my "About Phone"
Click to expand...
Click to collapse
Are you by any chance on Orange UK or Three UK? (Can't remember which of both was it)
They've removed that button in their bloatware-edition of the Samsung ROM - probably to prevent users from updating over 3G connectivity.
d4fseeker said:
Are you by any chance on Orange UK or Three UK? (Can't remember which of both was it)
They've removed that button in their bloatware-edition of the Samsung ROM - probably to prevent users from updating over 3G connectivity.
Click to expand...
Click to collapse
Bingo, Orange UK.
Happy 666th post
Happy 666th post
Click to expand...
Click to collapse
Thanks =) I guess that means I'm far too much online, since I've accumulated these posts only since having my S3 =D
So that number is why I'm having such a particular foul mood today, May be related to exams too I sincerly HATE IT logic, especially Prolog -.-
Sadly there is no such thing as good-luck charms to protect against exams like the Pentagrams protect against evil. (Please noone now say it's the symbol of evil...)
Bingo, Orange UK.
Click to expand...
Click to collapse
Just flash any Samsung- or aftermarket-ROM (I recommend CM9 or the CM9-based ParanoidAndroid) of your choice and you're good.
DXLF3 modem should work well according to what I've heard.

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