After the ICS update my phone has become unstable rebooting when accessing apps and my radios are all messed up dropping 4g and 3g all of the time
After 4 factory resets , today being the most recent factory data reset ,I had enough when my phone starting rebooting trying to make phone calls . Called Verizon to get a replacement no more rezounds so they said we go to the next comparable device and they said a Motorola razr I said no way is a razr on the level of my phone. I told the tech Im better off dealing with my issues , he insisted on sending me the razr said try it and if you don't like it call back and we will try something else to get you going , I felt insulted lol . I just hope its just software related with my phone and nothing hardware in case I need to start putting roms on it ,that was the whole point of getting a replacement , but might have to gamble now hopping its not hardware related .but before ics I was having problems but its worse now. For one no extended battery on the razr . I barley get through the day on my resound with extended battery I'm on my phone a lot with phone calls browsing listening to my music and GPS maps . So yep no more Replacements for now on rezound .
Sent from my ADR6425LVW using xda app-developers app
bad news for our brave brick testers
Sent from my ADR6425LVW using xda premium
Confirmed.
Hmm...I have been dealing with my screen freezing or the phone going crazy and randomly selecting different things on its own. If I lock and unlock it, the problem is resolved for a bit. Some days it never happens, some days it is intolerable. It has started happening with the camera now after the new update. I wonder if I hold out a bit longer if they will send me whatever new HTC phone comes out in the coming months lol.
waw
Thats really sad actually. Here is why.
1-No we cant do as much testing, which in turn means more devs leaving, which in turn means development coming to a screeching halt. Breaks my heart since this never truly saw the full potential of aosp like my Tbolt did.
2-Only the rezound, s3 and tbolt had surf and talk on 3g. and they sure as hell will not issue an s3 as a replacement, and i sure as hell am not going back to the tbolt after i burned my upgrade on the rezzy
3- I was wiating till the end of my warranty to get a one last rezound to survive the year between the end of my warranty and upgrade eligibility, now that dream is crushed too.
I'm pissed my rezound has like 3 annoying dead pixels
Sent from my ADR6425LVW using Tapatalk 2
ijustwantmydock said:
I'm pissed my rezound has like 3 annoying dead pixels
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
The rep I spoke with was assured that this was only temporary.
The only comparable phone would be the S3, otherwise everything on verizon is a downgrade. NO WAY id settle for a razr, never.
There is always eBay. Last time I checked rezound really wasnt pricey at all
Edit: $160 on eBay clean esn
Sent from my upgraded, ICS'ed, rooted, S-offed, viper rommed, desensed, themed, supercharged, customized toy.
Rep told me it's temporary. Could be because mad people returning for various reasons.
Sent from my ADR6425LVW using xda premium
This is a temporary shortage, I would advise checking back on Monday.
That's strange, I called today Due to 130+ heat issues and they did the same thing "out of stock". Offered me a razor, I told them I want a rezound So he said he will ship one.
Guess I'll wait and see what comes tomorrow
It's my fault, my wife and I have burned through 6 refurbs in the last 2 weeks.
Sent from my ADR6425LVW using xda app-developers app
They have been out for about 2 weeks now, my brother's rezound took a crap and that's all they had then was the razr . Was just in Verizon store they said that right after the update , people have had a lot of trouble with the rezound signal failures,rebooting ,some bricked phones as well . Well we hope its temporary
Sent from my ADR6425LVW using xda app-developers app
We have a one year warranty on this phone guys. If Verizon won't stand behind it, then their contract is void, and I believe if you made a big enough noise, they would give you one, or upgrade to the gs3. I know that they have declined it up until now, but they can't back out of a warrenty without compensation. When you purchased a Rezound, that's what you bought, not a razor. At the very least I would think if you put pressure on Htc, they would make good on the warranty.
Sent from my ADR6425LVW using Tapatalk 2
It should be temporary. When my rezound bricked it took half a week for a replacement rezound to be in stock to ship out.
It's temporarily low in stock, but not discontinued. According to my sources anyway.
Sent from my ADR6425LVW using xda premium
Guys just a fyi, I have a cln coming in on Monday. I wasn't offered anything other then a rezound.
Sent from my Rezound using xda app-developers app
Oh I'm not settling for a razr,and like you said I feel the same way I bought a rezound not razr in my eyes they are not even on the same level .I didn't fight today but tmrw is a new day I want another rezound or a real equivalent and not a Motorola device wouldn't care if it was the razr maxx still wouldn't want it , like you said a gs3 ,not a fan of touchwiz but wth. the new incredible 4g is decent but its hard to go to smaller screen and that feels like a downgrade compared to my rezound .
Sent from my ADR6425LVW using xda app-developers app
I just called and they are sending me a replacement. Will be here Friday.
Related
http://www.droid-life.com/2010/08/1...id-2-and-incredible-as-warranty-replacements/
So incase you haven't read that story hurry up and READ IT! I want to get in on this deal but it poses a problem my crapball is fine. How can I break it?
Sent from my FroyoEris using XDA App
that would be really nice, but correct me if im wrong but if its under a year old isnt the warranty still with verizon and not asurion?
If they offered me an Incredible or D2 I'd leave with the Incredible. The D2 isn't rooted yet and only has a 5mp camera compared to the 8mp that the Incredible has. Kinda wish my trackball would mess up...but give me prior notice so I could unroot it first.
Sent from my ERIS using XDA App
I just walked in last saturday to get a replacement sent to me.
I received it yesterday.
it's a droid eris.
myth busted.
Lemcott said:
I just walked in last saturday to get a replacement sent to me.
I received it yesterday.
it's a droid eris.
myth busted.
Click to expand...
Click to collapse
Think it's mainly talking about the insurance, not the warranty.
I've been patiently waiting for this...I'm ready to unload this under powered eris. Just waiting for the right chance to get something else
Sent from my Eris using XDA App
You have to wait for the Eris to be out of stock for replacements in order to get something else. I tired it and they said they could send me a Devour or Ally. I promptly told them hell no, and said Eris or better. They said Eris is then all we can do. I said sure why not.
Mackattack said:
You have to wait for the Eris to be out of stock for replacements in order to get something else. I tired it and they said they could send me a Devour or Ally. I promptly told them hell no, and said Eris or better. They said Eris is then all we can do. I said sure why not.
Click to expand...
Click to collapse
Wow Ally or Devour...I lol'd
The Devour is a downgrade from my Eris, and the Ally, while having a better cpu, & resolution, I don't like the looks.
Mackattack said:
The Devour is a downgrade from my Eris, and the Ally, while having a better cpu, & resolution, I don't like the looks.
Click to expand...
Click to collapse
you tried through asurion or verizon?
verizon as the rumors suggested. Now I hear that Droid owners who are calling vzw with an issue are getting D2's(or in some cases Incredible's or X) instead because they don't have any replacement Droids in stock at this point in time(and they won't for a while).
This is in fact true! I'm currently on my 4th Eris. My speaker went dead last night. Called Verizon today. Incredible in my hands Wednesday. Cost me zero dollars. It's warranty only, not through Asurion, and I believe you have to have had a few replacements already. Woot! Incredible on Wednesday!
Sent from my Froyo Eris using XDA App
i just called in and they are sending me my fourth eris. Guess we dont all get a new incredible.
Verizon offered me a Devour or some other POS today.
So, If I am not happy with my Eris(mainly because of the lower end hardware vs even the Droid), should I just get the OG Droid off ebay for like $200 and then sell my Eris for $125. Then wait until October-November to call in and see what I get? Or should I try to call again and again to see if I can get something besides the Devour/Ally? BTW which has the better audio quality the Eris, Ally or the Droid?
It just comes down to what they have on hand. I'm currently waiting on my fourth Eris but if the stars align I'll make a post. I had to ***** like hell to get this one because the water damage sticker was pink.
Sent from my Eris using XDA App
wait so this is for people that have insurance on the eris to? i wanna upgrade super bad and im on my 3rd refurb but i seriously am starting to hate the eris. so does insurance count to, or do you get sent another damn eris?
bubba1114 said:
wait so this is for people that have insurance on the eris to? i wanna upgrade super bad and im on my 3rd refurb but i seriously am starting to hate the eris. so does insurance count to, or do you get sent another damn eris?
Click to expand...
Click to collapse
Just call and tell them that but no guarantees on them giving you a different phone. I didn't even bother to because I hate talking to costumer service. If you are out of contract your best bet would be to talk to a customer retention specialist about your issue.
Sent from my Eris using XDA App
Talk to tech support, not customer service. Let them know your disdain for the phone and how you'd upgrade but your upgrade date is so far off. Maybe I got lucky with a cool tech, i dunno. One more day!
Sent from my Froyo Eris using XDA App
Going to the Verizon store tonight to get a replacement for my left turning trackball problem. We'll see what happens.
a buddy of mine told me that if you currently own a tbolt and call Verizon Wireless complaining about certain issues, they replace it with a Rezound. Has anyone heard anything about this?
If you get your Thunderbolt replaced for valid insurance purposes, they will replace it with a rezound since most, but not all, Verizon stores are out of Thunderbolts.
Some times, though, you won't be offered a rezound. Rather, you may get offered a LG Revolution... which sucks.
There is a post about it here:
http://forum.xda-developers.com/showthread.php?t=1798026
Sent from my ADR6400L using xda premium
You have to push a little if they don't offer it. We got my wife's Charge replaced with a Rezound last night. Took some prodding, they wanted to offer a Stratosphere or Spectrum or Nexus. When we pushed, they offered the Rezound or Bionic as well.
Just had my Thunderbolt replaced for a broken screen through the insurance of Verizon and I still got a Tbolt for a replacement . Guess they found some more.....
imagelost said:
Just had my Thunderbolt replaced for a broken screen through the insurance of Verizon and I still got a Tbolt for a replacement . Guess they found some more.....
Click to expand...
Click to collapse
Same here. When I talked to the Rep at Asurion about my phone (sucky data connection) I hinted about the rezoned replacement. He told me that they have plenty of TBs around. Which is fine, I like the TB when it's working, with a good ROM it doesn't really matter what the phone is to me.
enzonix said:
Same here. When I talked to the Rep at Asurion about my phone (sucky data connection) I hinted about the rezoned replacement. He told me that they have plenty of TBs around. Which is fine, I like the TB when it's working, with a good ROM it doesn't really matter what the phone is to me.
Click to expand...
Click to collapse
They have new bolts around for insurance reasons good luck with new under extended warranty provision
Sent from my ADR6400L using xda premium
scottthreet32 said:
They have new bolts around for insurance reasons good luck with new under extended warranty provision
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
Hi,
What is this new provision you speak of?
Thanks,
Bryan
trapperjohn said:
Hi,
What is this new provision you speak of?
Thanks,
Bryan
Click to expand...
Click to collapse
It's not new sorry
What i mean is you want a new bolt smash the one you have
Vzw will not give new under warranty u will keep getting a clnr for defective phone
I have asked many times keep getting junk
Sent from my ADR6400L using xda premium
trapperjohn said:
Hi,
What is this new provision you speak of?
Thanks,
Bryan
Click to expand...
Click to collapse
I think he's talking about my phone being replaced under the phone insurance program (Asurion). This is my 3rd TB from them so I think it's paid off. It's the first phone I bought insurance on and I'm glad I did. Having to cough up several hundred dollars for a new phone would suck.
Edit: Looks like they are out of refurbs at Asurion. I got a brand spanking new TB yesterday. It works beautifully (for now) I'm going to let it sit stock for a few days to make sure but then Jester's ICS will be on there in no time.
enzonix said:
I think he's talking about my phone being replaced under the phone insurance program (Asurion). This is my 3rd TB from them so I think it's paid off. It's the first phone I bought insurance on and I'm glad I did. Having to cough up several hundred dollars for a new phone would suck.
Edit: Looks like they are out of refurbs at Asurion. I got a brand spanking new TB yesterday. It works beautifully (for now) I'm going to let it sit stock for a few days to make sure but then Jester's ICS will be on there in no time.
Click to expand...
Click to collapse
I'm bought ready to do the new route
Smashing phone will cost me money that I don't have
Sent from my ADR6400L using xda premium
Tiezane said:
You have to push a little if they don't offer it. We got my wife's Charge replaced with a Rezound last night. Took some prodding, they wanted to offer a Stratosphere or Spectrum or Nexus. When we pushed, they offered the Rezound or Bionic as well.
Click to expand...
Click to collapse
Galaxy nexus if so I would have taken. That phone has amazing ROMs
Sent from my Liquid ICS HTC Thunderbolt
jonah1234 said:
Galaxy nexus if so I would have taken. That phone has amazing ROMs
Sent from my Liquid ICS HTC Thunderbolt
Click to expand...
Click to collapse
I wonder if they're more accomodating with business accounts. My company pays for my phone.
I have a replacement tbolt on the way from Verizon. As of 9-31. They have plenty on hand I was told. My LCD screen is dying.
Sent from my ADR6400 using xda app-developers app
If you had the option, would you choose the Nexus or the Rezound??
Id take a rezound. Besides slow updates, i like the build quality of htc phones
Sent from my ADR6400L using xda app-developers app
boyer61 said:
If you had the option, would you choose the Nexus or the Rezound??
Click to expand...
Click to collapse
The Rezound. Personal preference, but the big part for me is the SD card. Yes, the Nexus has a slightly larger screen, and is, well, a Nexus device, but overall I just really have liked HTC's devices.
http://www.phonearena.com/reviews/Verizon-Galaxy-Nexus-vs-HTC-Rezound_id2938 for a comparison of the two....
boyer61 said:
If you had the option, would you choose the Nexus or the Rezound??
Click to expand...
Click to collapse
Very hard decision for me. Both phones are awesome. I think I would go with the rezound because Ik if I got the galaxy nexus I would miss having an HTC device. Although I do love the galaxy nexus
Sent from my Liquid ICS HTC Thunderbolt
Nexus for me. Google knows how to give support unlike HTC. bah.
I know this was already answered but I thought I would share my (almost) awesome experience. Went into Big Red last week with my dead bolt. Employee took me through the crap troubleshooting process and set up the replacement order. Come to find out the order was for a GS3. Would have been sad to leave the amazing bolt community but hey, it's a new phone. Anyways, I get the package and low and behold... It's a friggin LG Lucid Went back to Verizon and eventually got another bolt. Just goes to show you never know what these guys will do.
JohnyHumpergood said:
I know this was already answered but I thought I would share my (almost) awesome experience. Went into Big Red last week with my dead bolt. Employee took me through the crap troubleshooting process and set up the replacement order. Come to find out the order was for a GS3. Would have been sad to leave the amazing bolt community but hey, it's a new phone. Anyways, I get the package and low and behold... It's a friggin LG Lucid Went back to Verizon and eventually got another bolt. Just goes to show you never know what these guys will do.
Click to expand...
Click to collapse
Next time use this,might want to log in first.all ways know whats up,learn by do u
https://wbillpay.verizonwireless.com/vzw/secure/orderhistory/viewOrderHistory.action
Sent from my ADR6400L using xda premium
So I just got off the phone with the retention department and and they would not offer me a different phone even though I am now returning for the fifth time a defective amaze 4 G.
I know hasoon works there and I think I heard him mentioned something about haggling with retention department and then finally getting a new phone to replace the defective phone that was re sent over and over and over.
Any help would be great please
Sent from my HTC_Amaze_4G using xda app-developers app
Spastic909 said:
So I just got off the phone with the retention department and and they would not offer me a different phone even though I am now returning for the fifth time a defective amaze 4 G.
I know hasoon works there and I think I heard him mentioned something about haggling with retention department and then finally getting a new phone to replace the defective phone that was re sent over and over and over.
Any help would be great please
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
I've never worked for T-Mobile but have had a lot of returns. The last one was returning my 3rd mytouch4g in a year, and even though they told me their policy is a different phone if you have 3 exchanges within a month, I kept telling them I wasn't happy so they exchanged my phone and also gave me a new amaze. So I ended up with a replacement, and a new phone (this was two months after the amaze came out) even though my upgrade wasn't for another year.
Basically I was in shock how well they treated me, but this was also after talking to a rep who was rude and not helpful, and then a different rep hooked me up and apologized for the other one. Maybe I've been lucky or they like me cuz I've been with them 13 years, but they always treat me right even if it sometimes takes awhile.
My favorite is telling them I'm not happy, and being so nice and ignorant that they get on my side, haha.
Sent from my HTC_Amaze_4G using Tapatalk 2
I used to work at T-Mo. Not anymore. Depending on your state, look at your lemon laws for phones. Just have them exchange it and do it another 3 times. Then they will give you another phone. They'll give you a crappier phone. I just kept my Amaze. Much better than the Blaze and the Sensation.
hasoon2000 said:
I used to work at T-Mo. Not anymore. Depending on your state, look at your lemon laws for phones. Just have them exchange it and do it another 3 times. Then they will give you another phone. They'll give you a crappier phone. I just kept my Amaze. Much better than the Blaze and the Sensation.
Click to expand...
Click to collapse
So even through retention and multiple returns my only options for a new phone would be a sensation or the blaze...gay!
Is it the original sensation or 1 of the newer ones that have been released over the past 11 months give or take?
Sent from my HTC_Amaze_4G using xda app-developers app
Spastic909 said:
So even through retention and multiple returns my only options for a new phone would be a sensation or the blaze...gay!
Is it the original sensation or 1 of the newer ones that have been released over the past 11 months give or take?
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
Same old sensation, I'm surprised they still have those.
Does anyone know if Asurion is still giving out the Rezound to replace the thunderbolt? In the forums it seemed that as of November 2012, some were getting a refurbished Bolt or a Rezound depending on a roll of the dice. Thanks.
If so you're lucky since they're retiring it.
Sent from my ADR6400L using xda premium
They still have Thunderbolts. Made a claim yesterday and got one in today.
Send it back a few times and complain and you'll get something other than a Thunderbolt. Usually still a Rezound.
Sent from my ADR6400L using xda premium
All I did was told them I am tired of the data drops and its a known issue. Lady still insisted she could only send what you have. She asked me if her service was a 5 star rating. I told her if you could get me another phone I would give her a 5. So after a few min she said her supervisor said offer the rezound. If you can get the phone its sooooooo much better than the bolt. I have great signal no data drops and no lag. Don't settle for less but be nice and its amazing what you can get out of people.
Sent from my ADR6425LVW using Tapatalk 2
http://www.droid-life.com/2013/03/1...ving-on-verizon-this-month-replacing-the-dna/
On another note, when the One was unveiled, a red version was accidentally leaked online, I wonder if the red version is bound for Verizon.
Sent from my HTC6435LVW using xda premium
So in the next 2 weeks? Call me skeptical... to say the least. Also if that's the case then I probably wont be getting the One because I'm 6 months out for an upgrade. Guess I'll get whatever's after the One.
I am leaning more toward that the one will replace the dna in wal mart stores due to space constraints, but vzw, amazon, etc will probably continue to sell it
That is disappointing but alright at the same time.
All it has over the DNA ( most likely ) is the camera and development crowd from being global.
Oops :silly: almost forgot storage
Lmao....my luck. Just got the DNA three weeks ago.
Sent from my HTC6435LVW using xda app-developers app
John58543 said:
Lmao....my luck. Just got the DNA three weeks ago.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Me too
Sent from my HTC6435LVW using xda app-developers app
And just like that the HTC DROID DNA IS EOL
iSheep... iSheep... Meowww that's Apple VZW GSIII
I saw this coming a mile away and people hated on me like no tomorrow. The first minute we heard about the One, I said that the DNA would be dead to HTC and Verizon. They were just too similar and it was obvious the One improved on some of the cons of the DNA. It was almost like "oops, we made some mistakes on the DNA, so here is our real flagship now".
With that being said, I just got a DNA again last week and am enjoying it. But let me be straight....If the rumors are true and Verizon is getting the One or even their own variant of it, I will buy it on launch day without even thinking twice.
Must be nice to be able to afford multiple phone purchases within a month. It amazes me how people buy new phones every other month. I don't see how people don't lose tons of money on doing that...
Sent from my HTC6435LVW using xda app-developers app
John58543 said:
Must be nice to be able to afford multiple phone purchases within a month. It amazes me how people buy new phones every other month. I don't see how people don't lose tons of money on doing that...
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I actually made $50 to get the DNA last week lol. I traded someone my Note 2 and he gave me $50 for me to take the DNA off his hands.
When and if the One becomes available or gets announced officially, I will sell my DNA for $400-450 and either get the One for a couple hundred more off contract or use another one of my upgrades.
I usually never come out of pocket more than $100-200 to get a brand new phone. You just gotta work it and don't let your devices get too outdated. I absolutely love getting and flipping devices for a new one withing 6 months to a year. It's fun and actually doesn't really cost much. Especially compared to other hobbies which can cost much more.
I hear ya...my wife thinks I'm crazy for wanting a new phone already.
Sent from my HTC6435LVW using xda app-developers app
g.davis17 said:
http://www.droid-life.com/2013/03/1...ving-on-verizon-this-month-replacing-the-dna/
On another note, when the One was unveiled, a red version was accidentally leaked online, I wonder if the red version is bound for Verizon.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Oh my god. I'm just sitting here and hoping what is assumed will become true! (This stuff is always a hit or miss )
Pretty glad things came up and I didn't upgrade to the DNA 3 days ago, that would've hit the regrets pretty hard (not that I don't like the DNA; but I do have a preference for the One and there seems to be issue with rooting the DNA with the OTA. I was really wanting to install sense 5 on it)
I've been sitting on the verge of my upgrade, contract ending on the 22nd. Will probably pick up the 32GB variant, going to assume the phone will be good enough for me as is without root.
John58543 said:
I hear ya...my wife thinks I'm crazy for wanting a new phone already.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Dude, you don't even know lol. I'm not married (yet), but my girlfriend just laughs now and calls me crazy. I have literally been through about 5 devices in the past 6 months.
I went from my S3 to a HTC 8X Windows Phone (I had to try it lol) to a DNA to a Note 2 and back to a DNA. Not to mention shortly before that I had a Droid Razr Maxx.
I'm a phone whore and I happily admit it!
You guys are kind of jumping the gun. Walmart choosing not to carry both phones doesn't mean the DNA is EOL or that other resellers will follow in their footsteps. So VZW may kill the DNA in favor of the One but they haven't even officially announced their carrying the One yet. And a "Droid" branded device helps shore up a brand they've spent a ton of money building so there's room for both if they see fit.
Regardless.. Eol or not, I'm not bailing on the DNA, knowing that a newer better phone cycles out all the time... No real reason at the moment.. I'll wait to see what's up next
DROID DNA 5
Yea most definitely. However, if I could go back three weeks I would have waited for this. I had the PUK lock issue today for first time...all Verizon store did is reissue me new SIM again...maybe if the issue happens again (which it will) they will give me a One...
This just in, pigs are flying.
Sent from my HTC6435LVW using xda app-developers app
robertmoore208 said:
Regardless.. Eol or not, I'm not bailing on the DNA, knowing that a newer better phone cycles out all the time... No real reason at the moment.. I'll wait to see what's up next
DROID DNA 5
Click to expand...
Click to collapse
Same, I think I'm gonna wait and see if the x phone lives up to all the hype it had.
Sent from my HTC6435LVW using xda app-developers app
If DNA OTA gets root none of this matters to me. The ONE is a good phone, but I like the DNA form factor and 5" screen.
Sent from my HTC6435LVW using xda app-developers app
vzw will not be getting the ONE anytime soon IMO.
Wize weren't you the guy who got the note 2 and was all, it's so much better blah blah blah hahaha...whyd you come back? I just got another DNA too lol
Sent from my HTC DNA