Ok so my iBeats are messed up due to wear and I'm wondering if I could get new ones without filing an insurance claim.
Po1soNNN said:
Ok so my iBeats are messed up due to wear and I'm wondering if I could get new ones without filing an insurance claim.
Click to expand...
Click to collapse
Doubt it
Sent from my Galaxy Nexus
Po1soNNN said:
Ok so my iBeats are messed up due to wear and I'm wondering if I could get new ones without filing an insurance claim.
Click to expand...
Click to collapse
you can get a new one from HTC im on my third replacement now.
EDIT:
The headphones have a 1-year warranty through HTC. After being passed around from the Verizon store to Customer Service to Monster and back around again, I was finally given this phone number:
1-866-449-8358
This the department at HTC that deals with these issues. Once they verify your information, you have two options.
1) You mail the broken headphones to them on your dime, any mailing method. They have to receive the headphones within 15 days of the claim being filed. Once they receive your faulty buds, they will mail a new set back (shipping cost on them).
2) You can give them your credit card number. They will hold $1 on it and send out your new headphones immediately. If they don't receive your broken headphones within 15 days, they will charge $109 to your account.
there is the info. just call them and tell them whats going on.
synisterwolf said:
you can get a new one from HTC im on my third replacement now.
Click to expand...
Click to collapse
How? Mine disappeared, am I SOL?
Sent from my Galaxy Nexus
synisterwolf said:
you can get a new one from HTC im on my third replacement now.
EDIT:
The headphones have a 1-year warranty through HTC. After being passed around from the Verizon store to Customer Service to Monster and back around again, I was finally given this phone number:
1-866-449-8358
This the department at HTC that deals with these issues. Once they verify your information, you have two options.
1) You mail the broken headphones to them on your dime, any mailing method. They have to receive the headphones within 15 days of the claim being filed. Once they receive your faulty buds, they will mail a new set back (shipping cost on them).
2) You can give them your credit card number. They will hold $1 on it and send out your new headphones immediately. If they don't receive your broken headphones within 15 days, they will charge $109 to your account.
there is the info. just call them and tell them whats going on.
Click to expand...
Click to collapse
Thanks a lot dude, I love my music and I don't know what I'd do without my iBeats
Po1soNNN said:
Thanks a lot dude, I love my music and I don't know what I'd do without my iBeats
Click to expand...
Click to collapse
you're welcome.
first one the speaker cone fell out and my second one i stepped on them and it wouldn't play out the left side.
Just tell them the sound is cutting in and out in one of the buds and they will overnight you a new pair.
---------- Post added at 12:04 PM ---------- Previous post was at 12:03 PM ----------
AshtonTS said:
How? Mine disappeared, am I SOL?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
you will need to send them back so if you dont have them you kinda are SOL.
unless you can find a broken set online or someone here and then RMA those.
synisterwolf said:
you're welcome.
first one the speaker cone fell out and my second one i stepped on them and it wouldn't play out the left side.
Just tell them the sound is cutting in and out in one of the buds and they will overnight you a new pair.
---------- Post added at 12:04 PM ---------- Previous post was at 12:03 PM ----------
you will need to send them back so if you dont have them you kinda are SOL.
unless you can find a broken set online or someone here and then RMA those.
Click to expand...
Click to collapse
Funny you say that because that actually is the problem I'm having haha.
i typed the number in wrong at first and got Chase Bank xD also, the guy didnt give me the option to ship my headphones first oh well, ill get the new ones soon
antp121 said:
i typed the number in wrong at first and got Chase Bank xD also, the guy didnt give me the option to ship my headphones first oh well, ill get the new ones soon
Click to expand...
Click to collapse
oh i guess they got rid of that options.
synisterwolf said:
oh i guess they got rid of that options.
Click to expand...
Click to collapse
idk... the guy sounded THRILLED to be there... (sarcasm) lmao
AshtonTS said:
How? Mine disappeared, am I SOL?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
You can always file an asurion claim. The guy I talked to from asurion said you can file a claim threw them but he said it's better till there's also something wrong with the phone and then file it so you get both instead of using a claim for just the headphones.
Sent from my Sense 4 ICS Rezound
Related
Got the note today, but my back door won't close due to 2 prongs being molded incorrectly...grr
I would call AT&T and tell them. See if they can next day day air you a new one.
This has got to be the worst one I've heard all day.
phoenixdude24 said:
Got the note today, but my back door won't close due to 2 prongs being molded incorrectly...grr
Click to expand...
Click to collapse
That sucks!
I would head up to the ATT store and get them to trade the back for one off their phone.
droidal said:
That sucks!
I would head up to the ATT store and get them to trade the back for one off their phone.
Click to expand...
Click to collapse
I would too. I'd give them a call first and then drive to the nearest AT&T store to demand an exchange. I'm sure they've got their supply already.
droidal said:
That sucks!
I would head up to the ATT store and get them to trade the back for one off their phone.
Click to expand...
Click to collapse
I tried that but the store i went to had 0 notes, and said even if they had one they couldn't do a swap...
So at&t says they can't ship me just a battery door and has to send me a replacement phone, but they won't ship out the replacement until I agree to pay the full price again (692$ after taxes) and then they'll refund me the first total in about 2 weeks after they've received the first phone back. I'm not paying 700$ for a new battery door, this is asinine...
at this point, manage with the broken one and order one for about 13$ online to save yourself the hassle of the payments and refunds. Thats absurd though.
phoenixdude24 said:
So at&t says they can't ship me just a battery door and has to send me a replacement phone, but they won't ship out the replacement until I agree to pay the full price again (692$ after taxes) and then they'll refund me the first total in about 2 weeks after they've received the first phone back. I'm not paying 700$ for a new battery door, this is asinine...
Click to expand...
Click to collapse
not the best option but you could just get one of them flip cases that best buy is giving out with pre-orderes, i believe i read those are a back with the flip cover attached.
valleng said:
at this point, manage with the broken one and order one for about 13$ online to save yourself the hassle of the payments and refunds. Thats absurd though.
Click to expand...
Click to collapse
I thought of that, but it seems ridiculous that I spent almost 700 bucks and I can't get a complete phone...
phoenixdude24 said:
So at&t says they can't ship me just a battery door and has to send me a replacement phone, but they won't ship out the replacement until I agree to pay the full price again (692$ after taxes) and then they'll refund me the first total in about 2 weeks after they've received the first phone back. I'm not paying 700$ for a new battery door, this is asinine...
Click to expand...
Click to collapse
Just do that. Its normal procedure. Sorry to hear that.
gordec said:
Just do that. Its normal procedure. Sorry to hear that.
Click to expand...
Click to collapse
I don't exactly have 700$ to play with until at&t decides to give it back...
phoenixdude24 said:
I thought of that, but it seems ridiculous that I spent almost 700 bucks and I can't get a complete phone...
Click to expand...
Click to collapse
Oh I hear you. But some times you just gotta deal. I wouldn't give them another 700 because they messed up either. Just convince yourself you want a battery cover thats a different color so that way you'd have to order it !
I bought an Atrix last year that had a problem with the speaker and I went to the ATT store and they swapped it out right away. They won't just take care of you?
Is it the bottom tabs? They are bigger and are supposed to go in first. If not maybe try an x-acto knife to trim the tabs to the correct spec. Both of mine came in perfect.
macked said:
I bought an Atrix last year that had a problem with the speaker and I went to the ATT store and they swapped it out right away. They won't just take care of you?
Click to expand...
Click to collapse
I tried that first but the 2 stores I went to didn't have any notes to swap. The first had no notes and the seconds were all preordered. I called Samsung and they were more helpful but can't do anything until its officially released on Sunday.
Call att warranty support, not sales
I think it is 1-801-1101
Or just manage until Sunday and go in person to an att store and swap it
phoenixdude24 said:
I tried that first but the 2 stores I went to didn't have any notes to swap. The first had no notes and the seconds were all preordered. I called Samsung and they were more helpful but can't do anything until its officially released on Sunday.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
doesn't sound right. This is what I did when my Samsung Infuse failed.
1) in a pleasant manor...went straight to the at&t store and had them deal with it as a "warranty" issue. They actually called the support line and told them that yes, the phone had issues. I just had to get on the line at the AT&T store and agree to the legal jargon.
2) They sent me a new phone (no battery, etc.) with a return box and if they didn't get my broken one back within a certain amount of time (2 weeks??? can't remember) they THEN would charge me for a full phone.
Point is get the local AT&T store employees to support your cause. That shouldn't be a problem.
Just wait till sunday and then go to store.they wil exchange it or give u new back plate.dont buy it from ebay ur nfc wont work.dont feel bad mine was left at front door and it was raining and the whole box was wet.luckly no water on phone.
mintu123 said:
Just wait till sunday and then go to store.they wil exchange it or give u new back plate.dont buy it from ebay ur nfc wont work.dont feel bad mine was left at front door and it was raining and the whole box was wet.luckly no water on phone.
Click to expand...
Click to collapse
This phone doesnt have nfc..
So I had an airave take a dump on me. I called Sprint and got another one sent to me. I hooked the new one up and it wasn't connecting with the network. I called to troubleshoot and they said they'd send me another one. When I woke up in the morning everything was connected and working fine, so I sent back the old defective one and called to cancel the one they were going to send me. This was back in December and I thought everything was fine till about four weeks ago. Now they are trying to charge me $300 for not returning the one that is hooked up, working, and still in use. They have no record of the defective one being sent back. In so many words I told them they will have to suck the money from my cold dead limp penis. I'm about to drop a big chunk of change on three new phones and go pre paid if I can, otherwise I'll have to sign a contract with T-Mobile and still have to drop some cheese. I'm going to call the retentions department on Monday and see if I end up raging on Sprint for the last time. Just throwing it out there to see if anyone has any advice that I haven't thought of. Fyi ball of fire has been discussed, but not ruled out.
T.Y.I.A.
:beer::beer::beer::beer::beer::beer::beer::beer:
Wow lol.
Don't you have tracking info for the returned device? Why are they wanting you to pay $300 for the one that is hooked up? Were you paying the $5\mo charge before all of this happened? Had you paid the $99 for any of the devices at any point (the intiial fee some have to pay?)
incarceration said:
Wow lol.
Don't you have tracking info for the returned device? Why are they wanting you to pay $300 for the one that is hooked up? Were you paying the $5\mo charge before all of this happened? Had you paid the $99 for any of the devices at any point (the intiial fee some have to pay?)
Click to expand...
Click to collapse
I haven't ever been charged anything for the airave because it's been needed to be able to use their service.
It was months ago when I sent it back and don't even know where to begin with ups. At this point I don't even know which one they want money for. It was originally the one that was hooked up in my house until they found out I have it. Now they're wanting money for the one they say they haven't received. Should I file a claim with ups or would that not help at all since Sprint says there is no activity with the tracking number assigned to the return packaging. So if I dropped it off at ups and there hasn't been any activity connected with the tracking number one would think it's just sitting in the back room then.
Dude had the exact samething happen to me. I logged into sprint to pay my bill and noticed the hefty charge on there and called into customer service to see wtf. They told me the same that there was no record of the broken one being returned so they were going charge me. However, I *****ed and complained enuff that they did take the charge off my account.
MattC74 said:
Dude had the exact samething happen to me. I logged into sprint to pay my bill and noticed the hefty charge on there and called into customer service to see wtf. They told me the same that there was no record of the broken one being returned so they were going charge me. However, I *****ed and complained enuff that they did take the charge off my account.
Click to expand...
Click to collapse
Who did you talk to? What department? I'm calling retentions in the morning. Is that the department you went through? Did you have to talk about burning someone's house down or stuff about their mom? I've been dealing with this for months now and this is the last time I'm going to talk to them about this so I was wondering if there were and key words or phrases that I should use to optimize my results.
It was a person in billing. She told me that she would go ahead and remove the charge cause surely they had the old airave or it jus hadn't got updated in system yet. I guess I got lucky. I basically just *****ed how it wasn't my fault that they didn't receive it and I gave it to ups and had a receipt. Good luck man.and hope it works out for you.
Sent from my PG86100 using Tapatalk
MattC74 said:
It was a person in billing. She told me that she would go ahead and remove the charge cause surely they had the old airave or it jus hadn't got updated in system yet. I guess I got lucky. I basically just *****ed how it wasn't my fault that they didn't receive it and I gave it to ups and had a receipt. Good luck man.and hope it works out for you.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Supposedly they have checked the warehouse twice and can't find it. It's probably already been fixed and sent out to their next victim.
Called retentions and I'm waiting to here back from them.
Haven't heard anything yet so they must be getting the lube ready
Uncle Lizard said:
Called retentions and I'm waiting to here back from them.
Haven't heard anything yet so they must be getting the lube ready
Click to expand...
Click to collapse
Just keep calling.
Sent from my PG86100 using Tapatalk
MattC74 said:
Just keep calling.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
They called me back, but I couldn't answer and when I called back they were closed. Have to wait till tomorrow to find out the verdict.
Well hope they get you squared away. Keep up posted.
Sent from my PG86100 using Tapatalk
I have to send the one I'm using back and wait for the charges to come off then call and tell them I have bad reception so I get a new one. These people suck. I'm going back to T-Mobile in June. At least I get to wait till they make the phone I want lol
On a positive note I won't be getting charged. Advice for everyone. Do not call customer service if you have problems! They know nothing and don't have authority to do anything. I'm calling retentions from now on if I have a problem. That number for anyone that cares to know is 855-848-3280. At least the guy I talked to know what's going on and how to fix it even if it was a round about way.
Uncle Lizard said:
On a positive note I won't be getting charged. Advice for everyone. Do not call customer service if you have problems! They know nothing and don't have authority to do anything. I'm calling retentions from now on if I have a problem. That number for anyone that cares to know is 855-848-3280. At least the guy I talked to know what's going on and how to fix it even if it was a round about way.
Click to expand...
Click to collapse
Well glad it worked out
MattC74 said:
Well glad it worked out
Click to expand...
Click to collapse
It's been going on since October I guess, but I didn't find out till December. What the hell are they doing over there?
Uncle Lizard said:
It's been going on since October I guess, but I didn't find out till December. What the hell are they doing over there?
Click to expand...
Click to collapse
They were busy screwing everyone else over with missing airave charges lol
I bought a "like new" HTC One off of eBay. At first it seemed great and really did look like new.
Unfortunately I've come to realize the speakers are blown. Any audio above 50% volume crackles/buzzes. Sounds HORRIBLE at 90% volume +
Does anyone know if HTC or AT&T will cover their phones under warranty if you're not the original owner? I know with Apple the warranty is tied to the phone, I could buy a iPhone 5 off of eBay today, and if next week it starts acting up I could take it into Apple and they would replace it.
I contacted HTC support and at first of course they said "lets see if its a software problem, reset the phone blah blah" did the factory reset and of course it didn't help. Even when the phone boots up the AT&T jingle is distorted and buzzes. I told them the factory reset didn't fix the problem and the reply I got was something like:
"We are always updating the software to fix bugs. Be on the lookout for updates for your device to see if it fixes your problem."
...so a software update is going to magically repair the hardware of the speakers? Awesome. Anyway, even if they do ask me to send it in for repair do you guys know if it would be covered under warranty since I'm not the original owner?
Or would I be able to walk into AT&T and ask them to repair or replace it? Thanks.
Just call ATT, Tell them the speakers are not working. You have done a hard reset and they still dont work.
Say nothing more. And nothing less. Pay the 15 bucks for 2 day shipping.
donniesd said:
Just call ATT, Tell them the speakers are not working. You have done a hard reset and they still dont work.
Say nothing more. And nothing less. Pay the 15 bucks for 2 day shipping.
Click to expand...
Click to collapse
Why pack the 15 bucks? Just say the phone is unusable and they will do it for free.... Done it a TON of times
hyelton said:
Why pack the 15 bucks? Just say the phone is unusable and they will do it for free.... Done it a TON of times
Click to expand...
Click to collapse
You should re-read what i wrote.
donniesd said:
Just call ATT, Tell them the speakers are not working. You have done a hard reset and they still dont work.
Say nothing more. And nothing less. Pay the 15 bucks for 2 day shipping.
Click to expand...
Click to collapse
donniesd said:
You should re-read what i wrote.
Click to expand...
Click to collapse
Yea but still could get it for free...
hyelton said:
Yea but still could get it for free...
Click to expand...
Click to collapse
Called yesterday, they didn't ask any questions at all, the replacement will be shipped out tomorrow and they bumped me up to priority shipping for free
This is one of the first times AT&T gets this :good:
ATT Replacing Ebay Phone
play2lose said:
Called yesterday, they didn't ask any questions at all, the replacement will be shipped out tomorrow and they bumped me up to priority shipping for free
This is one of the first times AT&T gets this :good:
Click to expand...
Click to collapse
I got mine off Ebay as well.. Did they check the s/n, imei, or need a receipt?
I would also like an answer. I bought a used htc one recently and the top speaker is crackling like mad when the volume is about 3/4 the way up.
I know the phone has a one year warranty through htc. Anybody have any luck getting a replacement from htc or at&t?
Does the warranty transfer over to a second owner?
thanks!
Speakers are defective but screen has small crack? Warranty valid?
My phone has the same issue, but it has a very small crack on the screen.
Is the Warranty still valid? Is it true that if the screen is cracked the warranty is invalid?
I have my HTC One for a few months and the motherboard crapped out. I'm on the ATT Go phone plan, would I be able to call ATT and request a replacement as well?
roblox84 said:
I have my HTC One for a few months and the motherboard crapped out. I'm on the ATT Go phone plan, would I be able to call ATT and request a replacement as well?
Click to expand...
Click to collapse
I'm curious how you made out...did they replace the phone?
I literally just got off the phone with att. They did want to do a reset, but I told them I already did that. The lady, asked how I did it. So say you went into backup/restore. And tried restoring that way. She also asked about the water sensor under the phones flash. If there was any red in it. After that it was address verification, and telling me I'm the best part of att. No 15$ fee, no nothing.
Sent from my HTC One using xda app-developers app
Hi, is anyone know if Tmobile allows us to exchange or return htc one with purple camera problem? By the way I owned this phone since May. Thank You.
Yes, I just got approved for an exchange today due to the camera tint. I've also had mine since May. Just tell them you have a purple tint in lowlight photos. They will troubleshoot with you (wipe camera cache, wipe cache partition, then a full reset) then it's exchange time
By the way, I did all this over the phone, and it should be here tomorrow...
Sent from my HTC One
Think they'll honor it if you've dropped your phone and have a dent on a corner? ?
Sent from my HTC One using Tapatalk
They ask if there is any flaws with the phone, but if it's a hardware issue, it SHOULDN'T matter. But in all honesty, I don't know...
Also, got the replacement and no purple tint!
Sent from my HTC One
Was your phone rooted/unlocked?
for people who have returned the phone for the camera tint issue, are you required to have insurance with tmobile to get the replacement, or can they replace it by using the factory warranty. Does anyone know and can confirm this?
Hi all-
In the US at least, I had no problem contacting HTC directly for a repair order. I paid for the shipping to the repair center in Texas, they fixed it, and it was returned at no shipping or repair cost to me. Phone was fully stock, no root or anything. The whole process took about a week. If you go through T-mobile they will probably give you a replacement phone, but it could have the problem also. If you send to HTC they will replace the camera sensor module with a newer one that doesn't have the tint problem.
Also, while your phone is away, T-mobile can give you a loaner phone for a $50 deposit that is refunded when you bring the loaner back. It's a cheap flip phone, but at least you will be able to make and receive calls (and texts).
sickred said:
for people who have returned the phone for the camera tint issue, are you required to have insurance with tmobile to get the replacement, or can they replace it by using the factory warranty. Does anyone know and can confirm this?
Click to expand...
Click to collapse
if im not mistaken i think the HTC One comes with a 1 year limited factory warranty.
i got my phone about 6-7 months ago called up HTC and told them about the purple tint.... put my phone back to stock unrooted and locked the bootloader and s-on'd :< and mailed it to them. cost 12 bucks with $400 insurance "still owe 400 on it so if its lost or what not i can atleast break even" atm im just awaiting the facility in texas to shoot me a email about the repair quotation. i approove it then wait for em to mail my phone back lol
sickred said:
for people who have returned the phone for the camera tint issue, are you required to have insurance with tmobile to get the replacement, or can they replace it by using the factory warranty. Does anyone know and can confirm this?
Click to expand...
Click to collapse
I just went to T-Mobile today, I do have insurance but they didn't make me use it. They're sending me a replacement device and it should be here next week. Only had to pay $20, which is a lot better than the $150 I was thinking. If the new device still has problems I'll ask for another one. My camera is pretty bad right now...
It's getting worse by the week.
Sent from my HTC One using Tapatalk
xxuicksh0txx said:
I just went to T-Mobile today, I do have insurance but they didn't make me use it. They're sending me a replacement device and it should be here next week. Only had to pay $20, which is a lot better than the $150 I was thinking. If the new device still has problems I'll ask for another one. My camera is pretty bad right now...
It's getting worse by the week.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Same here I called it in and they charge $20 and are sending me another one. I hope it doesnt have the same problem.
If it does I'm going to fuse and see if I can keep getting replacement. If that doesn't work I might just have to get another phone.
xile6 said:
Same here I called it in and they charge $20 and are sending me another one. I hope it doesnt have the same problem.
If it does I'm going to fuse and see if I can keep getting replacement. If that doesn't work I might just have to get another phone.
Click to expand...
Click to collapse
If it has the same problem they should replace it again. For free, I'd imagine.
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
If it has the same problem they should replace it again. For free, I'd imagine.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I surely hope so. I wouldn't want to keep paying $20 for a hope that I get a working phone
Of that's the case then I'd just switch to another phone. I really like the HTC one but the camera is killing all my memories.
xile6 said:
I surely hope so. I wouldn't want to keep paying $20 for a hope that I get a working phone
Of that's the case then I'd just switch to another phone. I really like the HTC one but the camera is killing all my memories.
Click to expand...
Click to collapse
My replacement came in the mail today. The first thing I noticed was the huge off-set the screen had compared to the rest of the body, you could nearly see the bottom of the volume controls.
The camera had a dead pixel.
The vibrator was extremely weak, and the screen had a yellow tint to it, more so than my One S which had a very warm color tone to it.
I took it to the store and they're sending me another device free of charge. Now I just need to send the replacement back.
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
If it has the same problem they should replace it again. For free, I'd imagine.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
xxquicksh0txx said:
My replacement came in the mail today. The first thing I noticed was the huge off-set the screen had compared to the rest of the body, you could nearly see the bottom of the volume controls.
The camera had a dead pixel.
The vibrator was extremely weak, and the screen had a yellow tint to it, more so than my One S which had a very warm color tone to it.
I took it to the store and they're sending me another device free of charge. Now I just need to send the replacement back.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Yea I hope the replacement is better. If not I'm going to be upset and complain a lot.
I went throught something like this if my LG g2x . That phone has so many problems. And tmobile told me they couldn't exchange it because LG Saud it wouldn't fix the problem. So I ended up selling it and getting a new phone.
I had the same issue, but I have the Jump program thing which includes insurance. I went into a T-mobile store and said hey, I want a new phone and they said sure, no problem and overnighted me a new one for $5. I just have to send the old one back. I had no problems with it being rooted or unlocked.
sarge21rvb said:
I had the same issue, but I have the Jump program thing which includes insurance. I went into a T-mobile store and said hey, I want a new phone and they said sure, no problem and overnighted me a new one for $5. I just have to send the old one back. I had no problems with it being rooted or unlocked.
Click to expand...
Click to collapse
Ahh crap.
The replacement came in. Camera is good but screen is yellow and dim.
sarge21rvb said:
I had the same issue, but I have the Jump program thing which includes insurance. I went into a T-mobile store and said hey, I want a new phone and they said sure, no problem and overnighted me a new one for $5. I just have to send the old one back. I had no problems with it being rooted or unlocked.
Click to expand...
Click to collapse
Sadly, I don't have the jump program.
They overnighted me a refurb...
Sent from my HTC One using Tapatalk
---------- Post added at 11:54 PM ---------- Previous post was at 11:53 PM ----------
xile6 said:
Ahh crap.
The replacement came in. Camera is good but screen is yellow and dim.
Click to expand...
Click to collapse
Yup, same thing here. Just call, or go in and ask to send another one. Maybe we'll both get lucky on the next one
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
Sadly, I don't have the jump program.
They overnighted me a refurb...
Sent from my HTC One using Tapatalk
---------- Post added at 11:54 PM ---------- Previous post was at 11:53 PM ----------
Yup, same thing here. Just call, or go in and ask to send another one. Maybe we'll both get lucky on the next one
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
YEa im on the online chat right now but im thinking im just going to call in a min and complain. Because this is crap do they not test the phones before they send them out?
xile6 said:
YEa im on the online chat right now but im thinking im just going to call in a min and complain. Because this is crap do they not test the phones before they send them out?
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I'm pretty sure it's a third party company that refurbs them. They did a pretty awful job on the repair tbh... Glue left on the sides, and completely mis-aligned the screen.
If anything, after a few replacements, I'll see if I can't get them to just give me a new phone...
Sent from my HTC One using Tapatalk
xxquicksh0txx said:
I'm pretty sure it's a third party company that refurbs them. They did a pretty awful job on the repair tbh... Glue left on the sides, and completely mis-aligned the screen.
If anything, after a few replacements, I'll see if I can't get them to just give me a new phone...
Sent from my HTC One using Tapatalk
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Well my other replacment is on its way.
I called in after and talked with someone. They said there just going to trouble shot it and will see what happens basiclly.
All i know is if i get another phone and it has the same problem then im probably going to switch to a note 3.
I call and talked to HTC and they said they could fix my phone but i would have to send it in and i have no other phone and dont wanna buy another phone while i wait for them to fix it.
Plus im starting to get scared now. My phone has the purple tint really bad,
The replacement has a yellow screen. I thought it didnt have purple tint but left it on the camera on the bed for a few minutes, and bam purple tint comes rolling in.
Not as bad as my phone but whos to say it wont get worse.
Also they wavie the fee this time, but they also didnt tell me to send back this phone so idk what to do with that.
I guess im just going to wait a week and see if the new replacement has the same tint. If so ill just call and try to get a different phone but i have a feeling they wont let me switch to a note3.
I've read / seen reviews for the VR headset, AKG BT headphones and the 256gb memory card, all top notch. Looking forward to it. 6-8 weeks though :crying:
senor360 said:
I've read / seen reviews for the VR headset, AKG BT headphones and the 256gb memory card, all top notch. Looking forward to it. 6-8 weeks though :crying:
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they are all sold out now
SOLD OUT?!
dwertz said:
they are all sold out now
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Oh wow! I'm sorry to hear that. Days not even over and they're already sold out. Wonder if that's a record of some kind? How many units did they have to offer you figure?
I have 2 gs8, so I bought 2 full packs. If you did the rebate on the Samsung shop app than it only takes 2 days free shipping
I get mine on Monday
To answer other question there was 50k acquirable bundles so all but 50k have been claimed I shoulda bought more as they didn't limit how many you could buy
2 sets was $213 USD equating to $800 retail savings
mine went in at about 11am est. hope i got one. still no email but says under review. wanted the whole pack
Mine arrives tuesday, I got my tracking number and everything
Coming on Tuesday as well. Ordered it at 12:30am Thursday morning via the website.
My wife ordered hers after me, but she has already gotten a tracking number and mine just says confirmed.
the $99 pack was sold out by the time i went to register....i was/am pissed about that so i had to quickly go for the free vr as i was afraid it was gonna sell out aswell.
So I lucked out then. I was able to get mine today.
No, not ordered it.
But was pleasantly surprised to find my s8+ works in my wife's s7 vr ?
Awesome!
snowblind2142 said:
But was pleasantly surprised to find my s8+ works in my wife's s7 vr
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That's good to hear. I believe I read somewhere that the controller is compatible with that model, and you'll be able to purchase it separately.
senor360 said:
That's good to hear. I believe I read somewhere that the controller is compatible with that model, and you'll be able to purchase it separately.
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That's great news! Thanks for letting me know!
Wasn't sure if it would have been sold separately.
Probably going to still pick a game pad up for some of the more complex cames.
Not sure if it's just my old man eyes, but the screen door effect seems less then the s7 edge.
Still like having a bee keepers mask on tho ?
But i don't mind.
Ordered yesterday and it said will ship in 2 to 3 business days.
Ordered on the 19th and still just says confirmed.
Ordered mine today after 4 days of thinking I had accidentally been assigned the Gear VR only. Pleasantly surprised when I saw the email with the order link come in on my new Gear S2
now mine says order approved but i never got a link to pay?
Fully immersive experience
So, I registered, got approved and got a tracking number. It had said I could only get the headset because the other package had sold out. Then, I also got an email with the link to pay the $99 for the fully immersive and so I paid for the pack. The money has come out of my account and all. Wondering if I will get two headsets or what. Any ideas??
navydad82 said:
So, I registered, got approved and got a tracking number. It had said I could only get the headset because the other package had sold out. Then, I also got an email with the link to pay the $99 for the fully immersive and so I paid for the pack. The money has come out of my account and all. Wondering if I will get two headsets or what. Any ideas??
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You'll either get both or get a refund, but refunds take forever with Samsung IME.
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forsaken82 said:
now mine says order approved but i never got a link to pay?
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Same here and Product is blank.
This is what i get now. After a hour and a half on hold i gave up
LoliSmith said:
You'll either get both or get a refund, but refunds take forever with Samsung IME.
---------- Post added at 08:41 PM ---------- Previous post was at 08:41 PM ----------
Same here and Product is blank.
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