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I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
splayer7 said:
I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
Click to expand...
Click to collapse
Since you have had the problem now with two different phones it could be a result of some app(s) you have installed, or related to your coverage. Did thr problem start after having each phone for some time?
I am working on ruling out an app. Weird thing is, I have had winmo for over 3 years in the same area with no probs. This is my first android. I am uninstalling an app at a time to figure out if it is one.
****Update****
So I uninstalled the ESPN Scorecenter app. I haven't had a freeze in over 24 hrs. Guess I am going to have to find another app to follow the games while I am at church.
are you sure u r in area that has only Edge? have u try to Lagfix the fone?
goodluck.
This just happened to my wife's Vibrant. This reminds me of when I had the T-mobile Shadow, where suddenly, it would not be able to send or receive data or calls BUT the phone itself shows no indications of any signal problems. It's as if the cellular software component has frozen and so the signal bars are frozen to whatever state they were and thus tricking you into thinking everything is fine until you try to make a call or someone calls you on a landline wondering if your cell phone is dead.
I suspect it's due moving into a poor or zero signal area and the phone tries to make a data connection. I really have no idea how to fix this other than to hope there is a firmware update to resolve this. The only fix is to reboot the phone (flipping the phone to flight mode gets one to a state where you can't turn flight mode off... which indicates a lost of control to the cellular component).
I am consider finding a way to reboot the phone nightly, which will help if this happens overnight, but I wish there was a way to detect this more immediately so it can reboot when needed. Perhaps an app that monitors the carrier signal strength and if the signal level is perfectly the same for a long duration, then a lock up of the cellular component is suspected.
Hi, I have strange problem with my SGS2. While I'm in my apartment I simply can't use it to make phone calls.
Someone calls me, I answer, either by dragging or by pressing home button (I set that option in the call setting menu). But nothing happens, ringing stops, but screen stays the same, showing that someone is calling me, and of course, it isn't connected, no voice is coming through. I can drag answer icon all day long but it won't make it connect. If caller is patient enough it will connect after 30-60 seconds after I tried to answer the call.
Second problem is that if I call someone, or it connects us after those 30-60 seconds, call will simply be dropped after 5-10 seconds.
Signal is fine, 3 or 4 bars, when I'm somewhere else I don't have these issues. Few days ago I got called while I was in underground garage in same building I live in, there were no bars on signal indicator, but phone answered immediately and it didn't drop for those 2-3 minutes I talked. But When I'm in my apartment (I live on the 4th floor, there are no large buildings blocking the signal, and anyway, phone says signal is 3-4 bars...) I'm unable to make or answer calls.
This is from the first day I bought it, at first I thought it's something with network, that they were doing something, since my old HTC Legend had no problems here, but after a month it's the same.
Do android phones have radio "part" in their software? Like older WinMo phones did? I remember my yet older HTC Artemis had so I could flash other radio versions to get better reception and battery life.
Or does someone have better idea? Because I'm all out, warranty is useless since this isn't something that happens everywhere so I can't show "them" it doesn't work...
Firmware is stock, I debranded it from t-mobile to XWKE7, kies recognizes it so I think I did that part OK. But anyway, this problem is from day one, before I reflashed it for the first time.
Solo761 said:
Hi, I have strange problem with my SGS2. While I'm in my apartment I simply can't use it to make phone calls.
Do android phones have radio "part" in their software?
Yes it baseband/Modem interchangeable and flashed as phone via Odin .
Question = Q&A section .
jje
Click to expand...
Click to collapse
Thanks, I'll look if there are alternative software for baseband/modem. Hopefully that will help.
At times, when I am using wifi calling, the incoming call directly goes to voice mail. I don't get the ring. This has happened to me more than a couple of times.
Out going calls are working fine, even when incoming calls are directed to voice mail. Incoming calls work after I turn off and turn on wifi.
Tmobile signal is very weak in my apartment and I rely on wifi calling to make/receive calls.
I am wondering if this is issue with my phone only..
Is any one else facing this issue?
I hope there is a fix for this issue..
It happened to me sometimes in the past (sgs4) and I think also one time with the sgs5.
How is your Wi-Fi signal? It might be that you are losing Wi-Fi from time to time and as a result you are being de-register from the T-Mobile network (and the incoming call is being diverted to voicemail).
Maybe try to keep the phone in a very good Wi-Fi coverage area for few hours, make some incoming test calls and see how it works?
Sent from my SM-G900T using xda premium
coolcav said:
At times, when I am using wifi calling, the incoming call directly goes to voice mail. I don't get the ring. This has happened to me more than a couple of times.
Out going calls are working fine, even when incoming calls are directed to voice mail. Incoming calls work after I turn off and turn on wifi.
Tmobile signal is very weak in my apartment and I rely on wifi calling to make/receive calls.
I am wondering if this is issue with my phone only..
Is any one else facing this issue?
I hope there is a fix for this issue..
Click to expand...
Click to collapse
I have the same problem. I turned on WiFi calling and my Son called from across the table and my phone never rang. Three times he tried and all three time it went to voicemail. I have excellent T-Mobile signal so I have turned off WiFi Calling. I also had an excellent WiFi signal when we were testing it.
Same problem here my boss called me 6 times and my girlfriend 3 times.. never got one call wth outgoing works every time though
Sent from my SM-G900T using xda app-developers app
glxys said:
Same problem here my boss called me 6 times and my girlfriend 3 times.. never got one call wth outgoing works every time though
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
I have the same issue it is quite annoying...help!
Same thing happens to me constantly ....
Not just calls though , incoming MMS also.
My WiFi coverage is very very good in the office but my cellular not so much. This is becoming a major annoyance for me as well. I have to toggle WiFi to check for visual voice mail or MMS
Sent from my SM-G900T using XDA Free mobile app
cjk2010 said:
Same thing happens to me constantly ....
Not just calls though , incoming MMS also.
My WiFi coverage is very very good in the office but my cellular not so much. This is becoming a major annoyance for me as well. I have to toggle WiFi to check for visual voice mail or MMS
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
In my case I figured it out. "conditional forwarding" was somehow turned on with the device. I didn't do it, and when I called t-mobile they turned it off, and it works fine. Doing the ##004# didn't clear it t-mobile had to do it in the provisioning profile.
philfna said:
In my case I figured it out. "conditional forwarding" was somehow turned on with the device. I didn't do it, and when I called t-mobile they turned it off, and it works fine. Doing the ##004# didn't clear it t-mobile had to do it in the provisioning profile.
Click to expand...
Click to collapse
Wish it was the case with mine.... Its def a wifi calling issue here that can be replicated 100% of the time.
galaxy s5
cjk2010 said:
Wish it was the case with mine.... Its def a wifi calling issue here that can be replicated 100% of the time.
Click to expand...
Click to collapse
have you found anything out about this issue yet ?
i have bought a new s5 and have same issue, no incoming calls unless i turn wifi off, then it works fine
sim card has been replaced, samsung have even replaced handset and exactly same occurs
i have turned off 4g so its only on 3g/2g
the network have turned off all call barring etc settings
if i put my sim in my old S3 it works flawless, if i put my wifes sim in my s5 it also works flawless
network or samsung cant work it out, its been factory reset like 6 times now its driving me mad
thanks Richard
Though I've only had the S5 (4 of them) for about a week, incoming calls usually work. There was one time in the past week where my wife's phone went to voicemail immediately (called 3 times, 3 times into VM). When I came home, I toggled wifi calling off and on, then it worked fine. Has been fine since.
Wifi signal at the time was as strong as can be.
Hopefully future firmware updates will make it more solid.
I have the same problem, come on Samsung, we need a fix, I am still in the first 14 days of my contract and have requested a replacement handset.
I don't get text when wifi calling is enabled. Just started happening to me after the NF6 upgrade. TMO said they have many people with the new update that this is being reported and might have it fixed in a day or two.
^^^ I thought that I was the only one having this problem. As it just started after doing the NF6 update. Wifi calling and texting has been real erratic, especially texts. If I restart the phone or switch airplane mode to off then back on texts go crazy for a little bit and then stops working again.
vvveith said:
I don't get text when wifi calling is enabled. Just started happening to me after the NF6 upgrade. TMO said they have many people with the new update that this is being reported and might have it fixed in a day or two.
Click to expand...
Click to collapse
This phone has nothing but problems worth wifi calling and texts, missing calls and frankly for a $600 it's a joke. Not to mention battery covers falling off.
Sent from my SM-G900T using XDA Free mobile app
Has anyone found a fix for this? It just started happening again to me. Last time I was told need to shut off qifi calling first then, wifi when leaving the area of my wifi (home) worked for awhile, then recently found out I'm not getting calls again. Texts seem to work on I think, but not calls. Wifi calling is a must for me as tmobile signal is low in my house
Just got off the phone with tmobile apparently my "wifi" calling "provision" was not turned on my line. We'll see if it fixes the issue, we'll see. Just an FYI for people who still encounter this issue, might be worth the try
coolcav said:
At times, when I am using wifi calling, the incoming call directly goes to voice mail. I don't get the ring. This has happened to me more than a couple of times.
Out going calls are working fine, even when incoming calls are directed to voice mail. Incoming calls work after I turn off and turn on wifi.
Tmobile signal is very weak in my apartment and I rely on wifi calling to make/receive calls.
I am wondering if this is issue with my phone only..
Is any one else facing this issue?
I hope there is a fix for this issue..
Click to expand...
Click to collapse
I started having this issue about 2 weeks ago. Its not restricted to texting, but both texting and calling. I bought the S5 back in February and had no problems when connected to Wifi at home. At times my connection would be over 10 hours, I could call, receive calls, text, surf no issues. After the slew of updates I started noticing that calls going to VM even though I was connected to the WiFi. No call would show up in the caller logs.
It was intermittent, and therefore escaped my attention. But recently the issue is more consistent. Following is a summary of what occurs:
1 - When Wi fi is enabled and connected and i try to make a call, they call goes through but immediately disconnects
2 - When Wi fi is enabled and I try to call it from another phone the call goes straight to VM
3 - When Wi fi is enabled and a friend texts me, the text does not show up
4 - In the rare instance when Wi fi is enabled and I do manage to call out the call will disconnect after about 5 minutes
5 - I am able to surf and receive and send emails over wifi
Essentially this $700+ phone has just become a pricey laptop. I did call T-Mobile Tech support, and after an hour on the phone they issued a ticket that pushes the issue up to the engineers. Still waiting to hear from them.
idlethinker said:
I started having this issue about 2 weeks ago. Its not restricted to texting, but both texting and calling. I bought the S5 back in February and had no problems when connected to Wifi at home. At times my connection would be over 10 hours, I could call, receive calls, text, surf no issues. After the slew of updates I started noticing that calls going to VM even though I was connected to the WiFi. No call would show up in the caller logs.
It was intermittent, and therefore escaped my attention. But recently the issue is more consistent. Following is a summary of what occurs:
1 - When Wi fi is enabled and connected and i try to make a call, they call goes through but immediately disconnects
2 - When Wi fi is enabled and I try to call it from another phone the call goes straight to VM
3 - When Wi fi is enabled and a friend texts me, the text does not show up
4 - In the rare instance when Wi fi is enabled and I do manage to call out the call will disconnect after about 5 minutes
5 - I am able to surf and receive and send emails over wifi
Essentially this $700+ phone has just become a pricey laptop. I did call T-Mobile Tech support, and after an hour on the phone they issued a ticket that pushes the issue up to the engineers. Still waiting to hear from them.
Click to expand...
Click to collapse
I have almost all the issues you listed above, and the only fix is to soft rest my phone every time i get home, then i call 611 to make sure my wifi calling is working.
I've been talking to tmobile for months, and before it seemed ok, then all of a sudden not "constantly" not working.
They "told" you an engineer is working on it...NO THEY ARE NOT.
My ticket sat in a queue from Sunday to Thursday because they are backed up.
If they tell you they will call you back,....no they wont.
I've gone through two "supervisors" supposedly, and still no resolution.
Supposed to get a call back from the 2nd one who is a higher person and/or "engineer" with a resolution....i'm not holding my breath.
They've lost all credibility with me and i will need to see some action in order for them to gain it back. Being with them for 13 years, when it was called Voicestream back then, and all i get is the run-around and more excuses to by themselves more time? That piss-poor customer service.
If 3 people have to ask me if my firmware up-to-date, WTH is the point of telling me you noted my account? Apparently the last person didn't of you didn't bother reading the notes after putting me on hold to say your're reviewing the notes on my account.
Sorry for the long rant, but short story, take what they tell you with a grain of salt and follow up with them daily if you want this issue fixed.
Wifi Calling issue with S5
ssgokou29 said:
I have almost all the issues you listed above, and the only fix is to soft rest my phone every time i get home, then i call 611 to make sure my wifi calling is working.
I've been talking to tmobile for months, and before it seemed ok, then all of a sudden not "constantly" not working.
They "told" you an engineer is working on it...NO THEY ARE NOT.
My ticket sat in a queue from Sunday to Thursday because they are backed up.
If they tell you they will call you back,....no they wont.
I've gone through two "supervisors" supposedly, and still no resolution.
Supposed to get a call back from the 2nd one who is a higher person and/or "engineer" with a resolution....i'm not holding my breath.
They've lost all credibility with me and i will need to see some action in order for them to gain it back. Being with them for 13 years, when it was called Voicestream back then, and all i get is the run-around and more excuses to by themselves more time? That piss-poor customer service.
If 3 people have to ask me if my firmware up-to-date, WTH is the point of telling me you noted my account? Apparently the last person didn't of you didn't bother reading the notes after putting me on hold to say your're reviewing the notes on my account.
Sorry for the long rant, but short story, take what they tell you with a grain of salt and follow up with them daily if you want this issue fixed.
Click to expand...
Click to collapse
Wow! The 611 rep told me that they have not heard of this problem before. After the call I googled and came up with several hits dating back to 2013. This has been a problem in previous versions, but it was not a problem on the first S5, just the updates killed it.
idlethinker said:
Wow! The 611 rep told me that they have not heard of this problem before. After the call I googled and came up with several hits dating back to 2013. This has been a problem in previous versions, but it was not a problem on the first S5, just the updates killed it.
Click to expand...
Click to collapse
LOL i'm not surprised. It's really sad, supposedly it's a known issue, from what some reps have told me before.
All they are doing is buying themselves times.
You should tell them to log onto a forum while your on the phone and/or do a google search and tell me it's still tell me they have not heard of the problem before.
MAYBE the "rep" never heard of it, but it should be all over their intranet or notes.
They told me, thats what some of release updates have been about.
I got the phone on launch day and already 2 firmware updates.
I could go on and on about the BS, but it's frustrating to bring up. Not sure how you feel, but for a $700+ phone, i want it to work without me having to reset for a feature that TMOBILE prides itself on.
i'll report back what they tell me. good luck to us both, we're going to need it.
I'm on sprint and have had my edge Since 4/8. I never used to drop calls on any of my various phones on sprint in the past 10 years. I drop almost every call that lasts more than 5 minutes now. I've noticed it's particularly bad while driving so maybe it's a tower handoff issue.
Anyone else notice increased dropped calls on sprint or any of the networks with their s6?
I have the same problem with the edgeless s6. definitely a bigger problem while driving and never happened with my moto x.
5harkology said:
I'm on sprint and have had my edge Since 4/8. I never used to drop calls on any of my various phones on sprint in the past 10 years. I drop almost every call that lasts more than 5 minutes now. I've noticed it's particularly bad while driving so maybe it's a tower handoff issue.
Anyone else notice increased dropped calls on sprint or any of the networks with their s6?
Click to expand...
Click to collapse
Does the Sprint version use VOLTE?
i am also dropping calls. In an area with 5 bars when on a call and not even moving when the drop calls occurred. I noticed while on a call my bars drop from 5 bars to 1 or non. It is not normal as iPhone 6 or S5 are not having issues at same location.
gosabres said:
I have the same problem with the edgeless s6. definitely a bigger problem while driving and never happened with my moto x.
Click to expand...
Click to collapse
Which carrier are you with?
Lancerz said:
Does the Sprint version use VOLTE?
Click to expand...
Click to collapse
I'm not sure if they do. I'm frequently on HD voice but I thought they used a different format for than voLTE for their hd voice.
bucdenny said:
i am also dropping calls. In an area with 5 bars when on a call and not even moving when the drop calls occurred. I noticed while on a call my bars drop from 5 bars to 1 or non. It is not normal as iPhone 6 or S5 are not having issues at same location.
Click to expand...
Click to collapse
Are all the devices you mentioned on sprint as well?
I'm trying to figure out if it's a carrier specific issue or if the device is having these issues across all carriers.
5harkology said:
Are all the devices you mentioned on sprint as well?
I'm trying to figure out if it's a carrier specific issue or if the device is having these issues across all carriers.
Click to expand...
Click to collapse
Our S6 is on Sprint. No drop calls with S5 or iPhone 6. Haven't seen drops calls for over two years since Network Vision started.
Had the same issues with Tmobile Edge...calls cut off especially when driving but generally anytime after 3-4 minutes...I returned it to tmobile...went back to my previous M8
5harkology said:
I'm on sprint and have had my edge Since 4/8. I never used to drop calls on any of my various phones on sprint in the past 10 years. I drop almost every call that lasts more than 5 minutes now. I've noticed it's particularly bad while driving so maybe it's a tower handoff issue.
Anyone else notice increased dropped calls on sprint or any of the networks with their s6?
Click to expand...
Click to collapse
5harkology said:
I'm on sprint and have had my edge Since 4/8. I never used to drop calls on any of my various phones on sprint in the past 10 years. I drop almost every call that lasts more than 5 minutes now. I've noticed it's particularly bad while driving so maybe it's a tower handoff issue.
Anyone else notice increased dropped calls on sprint or any of the networks with their s6?
Click to expand...
Click to collapse
It looks like they didn't fix the problem which started with the Note 4 Edge on Sprint. I was afraid the S6 was going to have the same problem and apparently it does. Google "Note edge dropped calls sprint"
I noticed during the drop calls I was on Sprint to Sprint call via HD voice. Cannot conclude yet, need to do more testing today on a call that is not a Sprint customer. Also, I am in ALU market, dropped calls in Las Vegas and San Diego.
I have been with Sprint x 3 years, really never had a problem. got the S6...EVERY single call dropps. it onlyhappens when i am driving but it is soo annoying. went to sprint who sent me to a tech....tech rebooted/hard booted my phone, updated the ?prl..still dropping calls.
Was going to switch to edfe 6..but they are having soo many problems as well. Wth..im sooooooooo fustrated.
I have had the S6 since Sunday, 05/03/15. I have been dropping calls whether at home or in the car, driving or sitting still. I am on Sprint and had an S4 for two years that rarely if ever had this issue, only in rural areas where anyone would have this issue. I had read about the difference in the antenna and the inability to switch networks smoothly (4G to 3G and back) while in motion. If that is the case, is a firmware fix that is coming once they identify the cause (according to Sprint forums) going to really make a difference? My wife has an S5 and has no such issues. I actually read on the Sprint forum, from the Sprint tech, that they user should return it within their 14 day window if they have concerns. Not exactly a rousing endorsement! I'll give it another week but now I have to figure out what new handset to get or bet on a fix and keep it! So frustrating!
I'm on AT&T, and have this problem. Driving down 95 from DC my calls will drop a couple times. I have two phones with me in the car, for work and personal. Both are on AT&T. The iPhone 6 plus, will show full signal strength when this happens, and I notice the S6 will completely lose signal for a few seconds, then regain full strength. I hate this, because everything else about the phone is great, no pink/yellow display, no scratches, bubbles, and great battery life.
I think its the fact that samsung is using a brand new LTE modem for the exynos chipset which is probably not yet optimized for NA. in the past snapdragon version we never had this problem.
I spoke to Samsung customer services about this to see if a fix is coming. As expected the rep denied any knowledge and suggested I return the phone.
Drop Call Problems
Hello, All,
I'm a new customer to Sprint and I purchase the galaxy s6 edge. I'm on day 13 and will be taking the phone back today. Since day one I have had a tremendous amount of drop calls. I called tech support each time for these incidents. I primary use my phone for work as well, so drop calls "cannot" happen; especially if I'm on a conference call. The last rep I spoke to yesterday said that out of the 12 days that I had the phone, I only had "1" day with 90% of coverage......which means no drop calls.......just "1" day out of 12 days. This is very bad. I absolutely love this phone and has gotten use to it's features....turning it back in is very disappointing, but I'm going to have to go with something else b/c it's obvious that these phones have a issue that Samsung or Sprint are not willing to deal with. I would feel more comfortable about keeping it if there were an article or message out there from either Samsung or Sprint saying they're looking into fixing the problem......but as of today 5/8/2015, nothing has been said. If you're reading this and wondering should you get the galaxy s6 or the edge, do yourself a favor and get another phone. I can say in my research the drop calls issue has been across the board with all carriers so it's safe to say that it's something dealing with the phone itself rather than the carriers.
QueTwit said:
Hello, All,
I'm a new customer to Sprint and I purchase the galaxy s6 edge. I'm on day 13 and will be taking the phone back today. Since day one I have had a tremendous amount of drop calls. I called tech support each time for these incidents. I primary use my phone for work as well, so drop calls "cannot" happen; especially if I'm on a conference call. The last rep I spoke to yesterday said that out of the 12 days that I had the phone, I only had "1" day with 90% of coverage......which means no drop calls.......just "1" day out of 12 days. This is very bad. I absolutely love this phone and has gotten use to it's features....turning it back in is very disappointing, but I'm going to have to go with something else b/c it's obvious that these phones have a issue that Samsung or Sprint are not willing to deal with. I would feel more comfortable about keeping it if there were an article or message out there from either Samsung or Sprint saying they're looking into fixing the problem......but as of today 5/8/2015, nothing has been said. If you're reading this and wondering should you get the galaxy s6 or the edge, do yourself a favor and get another phone. I can say in my research the drop calls issue has been across the board with all carriers so it's safe to say that it's something dealing with the phone itself rather than the carriers.
Click to expand...
Click to collapse
I know how you feel. I boxed mine up to return today. Nice phone, the camera is the best I've ever seen, but if it doesn't function as a telephone properly its game over. Why couldn't they get this right? I've just taken delivery of an Honor 6 plus. Don't laugh! Its pretty dam good.
Just to add my bit, I own a int'l version and I live in India.
I am also facing a lot of call drops since the day I have bought my phone. I do not have LTE in my region and this thing happens on 3g as well. The network handoff is awful in my opinion as the calls are dropped frequently while driving. This thing never happened with my previous device. ?
I have a same problem, I'm on T-Mobile , daily getting 5-7 dropped calls, they're going to switch my sim card, lets see what happens next.
I have this same problem in the UK on the 3 network. I have had new simcardsx 3, Home Hub network booster, 2 new phones and still the problem persists.
I get constant dropped calls, poor sound quality calls and many missed calls without missed call notifications.
If i switch back to my old Note 3 with same network I have no problems.
Answer = definately the S6 phone thats at fault.
Hi, if anyone has any advice, it would be greatly appreciated. I just got a Kenzo and have been having the same issue with MIUI 8 that it came with, and now with the cm-13.0-20160820-SNAPSHOT-ZNH5YAO0J4-kenzo ROM, cm-13.0-RADIOS.zip, and Radon-V3.5-Kenzo-Cm-Mm.zip I just flashed today.
I thought the new rom might fix my issue, but apparently not.
Occasionally, I can make or receive calls. Maybe 1 out of 20 times. It seems like only if the "H+" is showing when I make the call. LTE data is working fine. Usually when I make a call, or a call comes in, it goes from LTE to 3g, then the call doesn't connect. Using a app called NET Monitor, it shows the it connected to "RSSI WCDMA" during the period when the call is trying to connect.
I am in Canada, and the phone seems to support the correct bands, but this issue persists. I have tried two different sim: one from Rogers and one from Bell....both have the same issue. My samsung s6 doesnt have the issue with the same sim.
I am at a loss and would really appreciate assistance from someone who knows more than I
thanks!
If I set to 3g preferred, then run this HSPA+ Tweaker (3G booster) I can make a call. Network indicator shows H+
[ I have a connection graph, but can't post it yet since i am too new. ]
Call worked fine for this scenario
If I set to LTE preferred, I can't usually make a call. Network indicator shows LTE, then switchs to 3g. The connection graph looks like this. First green line on "serving cell" graph, call came in, worked properly. Second green line is when I called phone, but never it never rang . Shows same if you try to make a call.
[Will post graph when I can]
First call worked, second didn't in this scenario.
I think the radio is just not receiving a strong enough signal. The signal in same location, same sim, shows up much stronger with my Samsung S6.
Not sure if the phone is defective, or just not as good. Anyone ever compare WCDMA reception between these two phones?