Warranty replacement question - HTC Rezound

I received a replacement device and it has a dead proximity sensor, I installed the leaked RUU thinking that was the software, but it wasn't. I need to send the phone back for a replacement. I'm s-on and locked, can I send the phone with that software? I mean I got the phone yesterday and haven't done anything else with it. I'm sorry if this has been already asked. Thanks for your help.

yeah you can send it back with the RUU. Once, I sent back a CM9 Nexus, rooted, unlocked, and with all my data on it because I forgot to reset it and they didn't care. I've also sent back a couple rooted Rezounds

AshtonTS said:
yeah you can send it back with the RUU. Once, I sent back a CM9 Nexus, rooted, unlocked, and with all my data on it because I forgot to reset it and they didn't care. I've also sent back a couple rooted Rezounds
Click to expand...
Click to collapse
Don't forget custom bootsplash and boot animations with sound.
So they'll know it's been modified the second they turn it on.

Related

[Story]this makes me sad :(

so i had this problem with my phone that about a 1 cm margin on the right side of my phone just doesnt respond and before you ask yes i factory reset and even went back to stock rom, but it just wouldnt fix it.
so had this problem for about one month and i got extremely annoyed with it ESPECIALLY because i got this phone when it came out so i still have more than a year left with this phone.
so i finally decided to give HTC an email about it.
they promptly responded with an email with a phone number for me to call and check on my warranty and talk about repairing my phone.
i called like a couple minutes ago and after like five minutes of staying in phone call limbo and listening to some catchy elevator music i got through to someone who sounded like she was tired because she slurred her words. it was not a bother for most of my friends talk like that. anyways back to the subject, i told them id numbers and told them that my LDI(liquid damage indicator) was white, which means no water damage. and she said
"well it seems everything is in order, your warranty is still in effect and we can replace your device's screen and you can have it back within two weeks for free you would just have to pay about ten dollars for shipping."
Eh i didnt care as long as i get this **** fixed. BUT THEN
i had to ask the question
what if i unlocked my bootloader?
she slowly responded with "well i'm sorry but that would void your warranty"
FUUUUUUUUUUU-
then i proceeded to ask her why, she said that if i sent in the device then more than just the screen would have to be replaced because they would have to get something with a locked bootloader. i asked how much...
$200 without shipping
well right now i am slamming my head into the wall for the unfortunate turn that happened.
i just thought to post this to let the community hear about.. well just to tell somebody, post your thoughts
Just relock it, go back to stock and send it in
Sent from my HTC_Amaze_4G using xda premium
familydude99 said:
so i had this problem with my phone that about a 1 cm margin on the right side of my phone just doesnt respond and before you ask yes i factory reset and even went back to stock rom, but it just wouldnt fix it.
so had this problem for about one month and i got extremely annoyed with it ESPECIALLY because i got this phone when it came out so i still have more than a year left with this phone.
so i finally decided to give HTC an email about it.
they promptly responded with an email with a phone number for me to call and check on my warranty and talk about repairing my phone.
i called like a couple minutes ago and after like five minutes of staying in phone call limbo and listening to some catchy elevator music i got through to someone who sounded like she was tired because she slurred her words. it was not a bother for most of my friends talk like that. anyways back to the subject, i told them id numbers and told them that my LDI(liquid damage indicator) was white, which means no water damage. and she said
"well it seems everything is in order, your warranty is still in effect and we can replace your device's screen and you can have it back within two weeks for free you would just have to pay about ten dollars for shipping."
Eh i didnt care as long as i get this **** fixed. BUT THEN
i had to ask the question
what if i unlocked my bootloader?
she slowly responded with "well i'm sorry but that would void your warranty"
FUUUUUUUUUUU-
then i proceeded to ask her why, she said that if i sent in the device then more than just the screen would have to be replaced because they would have to get something with a locked bootloader. i asked how much...
$200 without shipping
well right now i am slamming my head into the wall for the unfortunate turn that happened.
i just thought to post this to let the community hear about.. well just to tell somebody, post your thoughts
Click to expand...
Click to collapse
dude! just make a cover up and re-lock your boot loader... they dont need access to anything to replace the screen.
its litterally like a couple screws, pull the phone apart, disconnect a ribbon cable, pull old screen out, put new in, and so on... (they dont need in your hboot)
so just lock it, call back, and tell them whats going on. dont mention anything about hboot/unlocking. just let them fly into it blind
i was thinking that but do you think that would work??
for some reason i think that it will leave type of footprint and then i get a call from HTC saying
"your device has had an unlocked bootloader, please fork up 200 bucks"
also another thing, do you think if i actually do that would it be safe to go back to stock rom, in case they test it and see the custom rom and sayWTFBBQSAUCE
F#$k that, send it without the battery and relock it lol
Sent From HTC Amaze Speed Rom 2.0.0 ICS Sensless Alpha 1
Use the S-Off method, but do not install Juopunut's HBOOT. It will say your phone is locked instead of relocked. Then you can use a fastboot command to make it S-On. They won't have a damn clue what hit them!
thanks everybody,
i dont think i will have to s on my bootloader because i have yet to s off.
this exact reason was why i was holding off on s off because that will definitely void the warranty, well i think i will start my journey on locking my bootloader,
so just to make sure, what should i exactly do.
this is what i think i should do
go back to stock rom, i think(btw if anybody has the stock rom, help me out)
lock bootloader,
lose root?
and then im set?
regardless i will wait untill this weekend to do any of that because i am busy during weekdays,
Also, to get s off, wouldnt i just have to do a command like 'oem lock'
or something like that
familydude99 said:
thanks everybody,
i dont think i will have to s on my bootloader because i have yet to s off.
this exact reason was why i was holding off on s off because that will definitely void the warranty, well i think i will start my journey on locking my bootloader,
so just to make sure, what should i exactly do.
this is what i think i should do
go back to stock rom, i think(btw if anybody has the stock rom, help me out)
lock bootloader,
lose root?
and then im set?
regardless i will wait untill this weekend to do any of that because i am busy during weekdays,
Also, to get s off, wouldnt i just have to do a command like 'oem lock'
or something like that
Click to expand...
Click to collapse
Noobs lol jk, just do this
Go to hboot screen
Then to fastboot
Open up terminal on pc
Type this
Fastboot oem lock
Then it will say "Relocked" on top
Sent From HTC Amaze Speed Rom 2.0.0 ICS Sensless Alpha 1
EclipzeRemix said:
Noobs lol jk, just do this
Go to hboot screen
Then to fastboot
Open up terminal on pc
Type this
Fastboot oem lock
Then it will say "Relocked" on top
Sent From HTC Amaze Speed Rom 2.0.0 ICS Sensless Alpha 1
Click to expand...
Click to collapse
Make sure you actually connect device and no, it doesn't matter what Rom you are on
Sent From HTC Amaze Speed Rom 2.0.0 ICS Sensless Alpha 1
familydude99 said:
thanks everybody,
i dont think i will have to s on my bootloader because i have yet to s off.
this exact reason was why i was holding off on s off because that will definitely void the warranty, well i think i will start my journey on locking my bootloader,
so just to make sure, what should i exactly do.
this is what i think i should do
go back to stock rom, i think(btw if anybody has the stock rom, help me out)
lock bootloader,
lose root?
and then im set?
regardless i will wait untill this weekend to do any of that because i am busy during weekdays,
Also, to get s off, wouldnt i just have to do a command like 'oem lock'
or something like that
Click to expand...
Click to collapse
There's a thread in the development section with the collection of stock roms
http://forum.xda-developers.com/showthread.php?t=1617644
Thanks,
now last question, probably.
once i lock the bootloader,
will i lose root and lose my custom recovery
familydude99 said:
Thanks,
now last question, probably.
once i lock the bootloader,
will i lose root and lose my custom recovery
Click to expand...
Click to collapse
no. lock your bootloader and flash a stock recovery.
---------- Post added at 06:40 PM ---------- Previous post was at 06:36 PM ----------
Whoops. I meant flash a stock ROM lol
hasoon2000 said:
no. lock your bootloader and flash a stock recovery.
---------- Post added at 06:40 PM ---------- Previous post was at 06:36 PM ----------
Whoops. I meant flash a stock ROM lol
Click to expand...
Click to collapse
HAHA thanks, i thought something was wrong in that phrase.
well i have to ask a friend if i can borrow their computer because i am on a mac.
. thats why i said i will have to do this this weekend.
but thanks, i gave you your credit and pressed the thanks button, along with all the other people that helped me out here
familydude99 said:
HAHA thanks, i thought something was wrong in that phrase.
well i have to ask a friend if i can borrow their computer because i am on a mac.
. thats why i said i will have to do this this weekend.
but thanks, i gave you your credit and pressed the thanks button, along with all the other people that helped me out here
Click to expand...
Click to collapse
i didnt help at all? lol
Well, most likely, your warranty would not be void due to your bootloader being unlocked regardless of what the rep told you. As long as rhe issue with the phone is a hardware issue, which yours certainly is, it should still be covered by the warranty unlocked or not..
Sent from my NRGized amaze
Via XDA premium
ziggy, i did give you thanks, like i said i gave thanks to everyone who helped me
trich said:
just relock it, go back to stock and send it in
sent from my htc_amaze_4g using xda premium
Click to expand...
Click to collapse
if you relock your bootloader it will no longer say unlocked nor locked.... It will say "relocked" .... And htc would know you messed with it.....
mznatnat said:
if you relock your bootloader it will no longer say unlocked nor locked.... It will say "relocked" .... And htc would know you messed with it.....
Click to expand...
Click to collapse
As AJ said above, just because its relocked doesn't mean the warranty is voided.
Sent from my HTC Ruby running Sense 3.6

Help please! HTC amaze sending back to for repair.

Please help read!!
So my HTC amaze died on me about 2 days ago I was listening to my music in my car connected through Bluetooth then a cop passed by and everything shut off haha coincidence haha anyway went home had no service like absolutely nothing thought nothing of it and went to sleep, next morning still nothing and ever since now its dead. Called HTC they said most likely its T-Mobile not the phone but they sent me a replacement back cover (which is cool) because the antennas are on the back anyway I know this isn't the problem because even without the back cover you can still get signal. So I took phone to T-Mobile put new sim tested and nothing so now I know its the phone not T-Mobile. Anyway my question is how can I prepare to send back to T-Mobile I have relocked phone put stock recovery and put leaked ics Rom. So is that bad that it sais relocked and bad if I'm using leaked ics rom I know its voids warrenty when it sais relocked but my software and phone everything works perfect its just the signal so will they fix it? And when I send in could I send phone with a eBay bought battery not HTC one so they could send me a new battery or should I send only HTC battery, phone, and back cover. And also is there any fix for this so I don't have to send in? Please help thanks
You can install official ruu and that will update and install your hboot to locked, which is what tells them if it's locked or relocked. If you don't know how to do this you need to read. Also I've been hearing that ever since s off became available they are considering as voiding warranty not sure if this has taken effect yet or if it matters but just to be sure if your s off read the section that tells you how to s on.
Now before you send have you tried toggling airplane mode on and off ? Still no signal? Flash the official ruu usually fixes these issues. If still no signal then I suggest you send it in.
Sent from my HTC_Amaze_4G using xda premium
fcpelayo said:
You can install official ruu and that will update and install your hboot to locked, which is what tells them if it's locked or relocked. If you don't know how to do this you need to read. Also I've been hearing that ever since s off became available they are considering as voiding warranty not sure if this has taken effect yet or if it matters but just to be sure if your s off read the section that tells you how to s on.
Now before you send have you tried toggling airplane mode on and off ? Still no signal? Flash the official ruu usually fixes these issues. If still no signal then I suggest you send it in.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
It's still gonna say relocked, the only way he can get it back to "locked", is if he s-off's the device, once s-off is successful, it automatically puts it as locked all over again, he can leave it as lock, restore a stock ruu, then using, use the command: fastboot writesecureflag 3, that will s-on the device along with everything else being complete stock.
Hmm ya I know how to ruu wich I did but I ruu the ics leak and now everything's stock accept that it sais relocked and want to know if that's gonna be a problem for warrenty when I send it in? It shouldnt since its not software problem? And ya hear how to s off just don't want to try wire trick and all that. And yep tryed turning off and on airplane mode turning off radio taking T-Mobile to change sim cards have original stock Rom tryed *#*#4636#*#* all those tricks but nothing.
Sent from my HTC_Amaze_4G using xda app-developers app
Dark Nightmare said:
It's still gonna say relocked, the only way he can get it back to "locked", is if he s-off's the device, once s-off is successful, it automatically puts it as locked all over again, he can leave it as lock, restore a stock ruu, then using, use the command: fastboot writesecureflag 3, that will s-on the device along with everything else being complete stock.
Click to expand...
Click to collapse
Yeah I wasn't sure if he was s off or not but thanks for correcting me.
cast2brian said:
Hmm ya I know how to ruu wich I did but I ruu the ics leak and now everything's stock accept that it sais relocked and want to know if that's gonna be a problem for warrenty when I send it in? It shouldnt since its not software problem? And ya hear how to s off just don't want to try wire trick and all that. And yep tryed turning off and on airplane mode turning off radio taking T-Mobile to change sim cards have original stock Rom tryed *#*#4636#*#* all those tricks but nothing.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
When you chose to unlock boatloader you voided your warranty. So by saying relocked it tells them you unlocked it. You need to do what dark nightmare says or you run the risk of not warranting your phone. Luckily for me I "lost" my phone so I couldn't send it in.
Sent from my HTC_Amaze_4G using xda premium
fcpelayo said:
Yeah I wasn't sure if he was s off or not but thanks for correcting me.
When you chose to unlock boatloader you voided your warranty. So by saying relocked it tells them you unlocked it. You need to do what dark nightmare says or you run the risk of not warranting your phone. Luckily for me I "lost" my phone so I couldn't send it in.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Just trying to help you get that under your hat, no offense meant.
Aw man well hope HTC is cool about it since its not a software problem but just gotta hope for the best!! Ha argh sucks I bought this on craigslist a couple months back for $300 ha I have pre paid
Sent from my HTC_Amaze_4G using xda app-developers app
Aw man well hope HTC is cool about it since its not a software problem but just gotta hope for the best!! Ha argh sucks I bought this on craigslist a couple months back for $300 ha I have pre paid <br />
<br />
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
I've never heard of a warranty exchange get denied for this phone... even rooted. Most issues with this device are hw issues... u will be fine
Sent from my HTC One S using Tapatalk 2
aw glacierguy thanks for the positive attitude! hope everything goes good for my phone!
So update for everyone i called HTC back and told them to cancel my back cover replacement for the Amaze because i know this is not the reason why i have no bars! because without that cover i still had bars and i know the amaze has some more antennas inside the device. Anyway i told them that i want to send the phone in for repairs so now everything set up and just have to send the phone on its way :crying: hope its a hardware issue and they can fix it. In the mean time got kinda intresting email from HTC saying
"After we receive the device, we will diagnose it and if there are any damages that fall outside of the limited warranty, we will contact you with a quotation to repair. If you choose not to repair, a service fee of up to $35 dollars will be charged and the device will be returned unrepaired."
Yes kinda scared me but hope i don't have to pay anything for this repair so everyone wish me luck and ill let you guys know how everything goes.
Sucks im probably not gonna have my phone for about a month
Just asking, but even if you managed to get the phone completely back to stock and say "Locked" isn't HTC able to tell if you've unlocked the bootloader via their unlock process on the website?
I was under the impression that the entire reason for the HTC unlock process (getting the key from the phone, etc) was so that they would have a database of phones that have had their bootloader unlocked? I'm kind of new to this but that was my impression.
ericdjobs said:
Just asking, but even if you managed to get the phone completely back to stock and say "Locked" isn't HTC able to tell if you've unlocked the bootloader via their unlock process on the website?
I was under the impression that the entire reason for the HTC unlock process (getting the key from the phone, etc) was so that they would have a database of phones that have had their bootloader unlocked? I'm kind of new to this but that was my impression.
Click to expand...
Click to collapse
I think they do have a database, yes, but that only tells them that you requested the file, they can't know you YOU used the file, can they? Huh? Nope, if they knew you used the file, that sir would be invasion of privacy, then they'd be paying for more than just a simple device replacement with the lawsuits that would be hitting them from every mobile device owner using their product.
So once it says "Locked", they can't say you voided your warranty, then they'd have to prove it.
Yes what darknightmare said you could get token but maybe last second decided not to do it haha anywho sending it saying relocked hope they fix hardware issue if not maybe gotta spend money?
Dark Nightmare said:
I think they do have a database, yes, but that only tells them that you requested the file, they can't know you YOU used the file, can they? Huh? Nope, if they knew you used the file, that sir would be invasion of privacy, then they'd be paying for more than just a simple device replacement with the lawsuits that would be hitting them from every mobile device owner using their product.
So once it says "Locked", they can't say you voided your warranty, then they'd have to prove it.
Click to expand...
Click to collapse
They don't need a database. There is no way I know of to get a "locked" phone once it has been unlocked. It will say "relocked". So HTC knows it has had an unlocked bootloader. That doesn't necessarily negate the warranty so far as HTC is concerned. I've read that they have fixed what are obviously hardware problems. But they won't fix anything that a ROM screwed up unless you pay.
The wildcard is T-Mobile. They may or may not be picky about these sort of things.
Ya for sure lets see what htc sais shipped out today through ups htc should get it thursday hope ups loses or breaks my packagae have 300 dollar insurance ha but yep anyone know of any prices for this fix?
stevedebi said:
They don't need a database. There is no way I know of to get a "locked" phone once it has been unlocked. It will say "relocked". So HTC knows it has had an unlocked bootloader. That doesn't necessarily negate the warranty so far as HTC is concerned. I've read that they have fixed what are obviously hardware problems. But they won't fix anything that a ROM screwed up unless you pay.
The wildcard is T-Mobile. They may or may not be picky about these sort of things.
Click to expand...
Click to collapse
Sir, when I say there is a way to get a "locked" bootloader, please don't argue with me unless you can prove my theories wrong, , I have tested and proven everything I speak of, I don't just say something because I want to.
Edit: For the record, once it says "relocked" you have voided your warranty, if you read the agreement on HTC website when unlocking your bootloader and the message on the device when unlocking, it clearly states by unlocking your bootloader you are voiding your warranty.
Dark Nightmare said:
Sir, when I say there is a way to get a "locked" bootloader, please don't argue with me unless you can prove my theories wrong, , I have tested and proven everything I speak of, I don't just say something because I want to.
Edit: For the record, once it says "relocked" you have voided your warranty, if you read the agreement on HTC website when unlocking your bootloader and the message on the device when unlocking, it clearly states by unlocking your bootloader you are voiding your warranty.
Click to expand...
Click to collapse
100% on what Dark Nightmare said, i followed the procedure on the forums on how to completely restore to stock. i was s-off etc.. after it was all said and done, my phone was locked and ready to rock. I sent it back after my replacement arrived and all was good.
Just read through General, Q&A and Dev section, Trust me the answer is there. It's ALWAYS there. I used the GB juopunutbear S-off tool instead of the ICS tool cause i am retarded and didn't take my time and got stuck because of it. I did 2-3 minutes of using the search button and i was fixed in a second!
First of all! Yes Dark Nightmare is correct he knows his stuff you can put it back to locked anywho i would first like to say thank you for all the replys to this post. First post and didnt think my question would be answered but it was and its a great community we got here, i may be new member, but ive always been on xda reading up and hacking all my phones i have went from metro pcs huawei ascend, tmobile my touch 4g and now htc amaze all rooted and custom roms also have done droid and sidekick 4g. The thing is i do have experience and learned alot. Main thing is its an honor to have Dark nightmare and glacierguy here i feel like you guys are famous! ha have seen you guys in different sections and you guys know your stuff so thanks!
p.s everyone that posted i hit thanks
Sent from a Galaxy Nexus?
That's why when dknmare comes in I don't argue with him instead I take it and learn.
Sent from my HTC_Amaze_4G using xda premium
Dark Nightmare said:
Sir, when I say there is a way to get a "locked" bootloader, please don't argue with me unless you can prove my theories wrong, , I have tested and proven everything I speak of, I don't just say something because I want to.
Edit: For the record, once it says "relocked" you have voided your warranty, if you read the agreement on HTC website when unlocking your bootloader and the message on the device when unlocking, it clearly states by unlocking your bootloader you are voiding your warranty.
Click to expand...
Click to collapse
I think my post may not have been clear. Of course you can lock the bootloader; that is how one installs the original ROM. But I was under the impression that it then says ”relocked” if you have previously unlocked the device. That warning from HTC have me a lot of pause when I read it! But I think what I read said ”may” void your warranty. But I was reading fast...
Sent from my HTC View somewhere in LALA land

[Q]Bootloop if battery is removed?

Well here's a good one for you xda folk... So here is what happened in a nutshell... I unlocked my bootloader, flashed 4ext and supersu, then booted my phone fine. I didn't want to s-off. So I skipped the jbear process. After messing around and installing some apps I decided to flash a "modified" stock Rom. That booted fine but I didn't want to keep the Rom. I restored back and then I was in a bootloop. So I relocked the bootloader and flashed the RUU through fastboot. It booted fine. Then I reunlocled rerooted and attempted s-off but sadly failed hard at it. The phone was bootlooping from that so I then relocked the bootloader and did the RUU process again. However this didn't fix the boot loop so I ran it twice more. And it booted up. My sd card was unreadable and I formatted it and it works now. Later that night before I went to bed I always change my dead battery with a full one. ( I have a dock battery charger) And when I attempted to power on the phone was yet again, bootlooping. I booted into bootloader and selected recovery. It went to a screen with a triangle and android guy then a loading bar with a picture of the sd card at the end. It fixed and booted but wiped everything. I powered down today and powered back up fine. I am afraid to remove the battery. What can cause the phone to bootloop by removing the battery??? Any help is most gratefully appreciated.
Sent from my PG86100 using xda app-developers app
Nothing?
Sent from my PG86100 using xda app-developers app
AGoogleUser said:
Well here's a good one for you xda folk... So here is what happened in a nutshell... I unlocked my bootloader, flashed 4ext and supersu, then booted my phone fine. I didn't want to s-off. So I skipped the jbear process. After messing around and installing some apps I decided to flash a "modified" stock Rom. That booted fine but I didn't want to keep the Rom. I restored back and then I was in a bootloop. So I relocked the bootloader and flashed the RUU through fastboot. It booted fine. Then I reunlocled rerooted and attempted s-off but sadly failed hard at it. The phone was bootlooping from that so I then relocked the bootloader and did the RUU process again. However this didn't fix the boot loop so I ran it twice more. And it booted up. My sd card was unreadable and I formatted it and it works now. Later that night before I went to bed I always change my dead battery with a full one. ( I have a dock battery charger) And when I attempted to power on the phone was yet again, bootlooping. I booted into bootloader and selected recovery. It went to a screen with a triangle and android guy then a loading bar with a picture of the sd card at the end. It fixed and booted but wiped everything. I powered down today and powered back up fine. I am afraid to remove the battery. What can cause the phone to bootloop by removing the battery??? Any help is most gratefully appreciated.
Sent from my PG86100 using xda app-developers app
Click to expand...
Click to collapse
What a long story
there is good tutorials in the forum to get s-off , follow them , my HBOOT was 1.49.0018 , an i got s-off easily , and bootloops got disappeared
Sajijun said:
What a long story
there is good tutorials in the forum to get s-off , follow them , my HBOOT was 1.49.0018 , an i got s-off easily , and bootloops got disappeared
Click to expand...
Click to collapse
I plan on s-off but I just want to take this back to sprint to get the firmware reinstalled. The front camera is done for as well and that's a hardware problem. My upgrade is in Feb so I'm just getting a new phone but I just wish I knew what is causing bootloop from a battery pull.
Sent from my PG86100 using xda app-developers app
I brought my phone to sprint. Dun dun dunnnn. I explained the problem and they said, "Sorry but your screen is cracked so we can't do anything." I said Dafuq??? I know I have insurance and all. I just wanted them to reflash The firmware but I guess they can't due to a crack in my screen. (They said it could have been when I dropped it. But I bought the whole front faceplate and installed it myself cause my LCD broke. I have a white housing but everything else is black. So maybe they noticed. I don't know. Just gotta wait a month.
Sent from my PG86100 using xda app-developers app
AGoogleUser said:
I brought my phone to sprint. Dun dun dunnnn. I explained the problem and they said, "Sorry but your screen is cracked so we can't do anything." I said Dafuq??? I know I have insurance and all. I just wanted them to reflash The firmware but I guess they can't due to a crack in my screen. (They said it could have been when I dropped it. But I bought the whole front faceplate and installed it myself cause my LCD broke. I have a white housing but everything else is black. So maybe they noticed. I don't know. Just gotta wait a month.
Click to expand...
Click to collapse
Cracked screen. Broken camera. White housing. It's no wonder you are having problems. There's usually more to the story than what we see here.
Why didn't you just get it replaced if you have insurance? Good luck with your new phone when you get it.
ramjet73
Yea I'm just going to wait ramjet. Although now I can pull and switch batteries without bootlopping. Must-have been fixed when I chose recovery.
Sent from my PG86100 using xda app-developers app
EDIT: Nevermind...pulling battery still results in a freaking bootloop. This phone...smh. Never had a problem before i failed the jbear soff. Its to bad how much i love HTC, and i am deffinitly not getting one february. Galaxy Note 2 here i come. Goodbye HTC
AGoogleUser said:
EDIT: Nevermind...pulling battery still results in a freaking bootloop. This phone...smh. Never had a problem before i failed the jbear soff. Its to bad how much i love HTC, and i am deffinitly not getting one february. Galaxy Note 2 here i come. Goodbye HTC
Click to expand...
Click to collapse
There is a lot to be said for the other vendors, but it sounds like you brought all this on yourself. It's not HTC's fault you broke the screen, swapped out hardware, and failed an unsupported hack. Any other phone would act the same way given the circumstances.
As far as your actual problem, I wouldn't be surprised if you shorted out the phone when attempting to ground out to the SD slot. If you accidentally connect the wire a bit above the case, you'll instead short out to some internal phone circuitry. You can see some leads in there if you remove the shell. That's just a guess, so take it with a grain of salt.
Since nothing else seems to be working, I would once again attempt to go for s-off. It's not unheard of to have to try it dozens of times before it works, so just keep at it. Try starting from the beginning. Verify you're still unlocked, reinstall twrp/4ext, do the s-off project, change your hboot, flash the latest Sprint radio firmware if you want, all of it. Don't skip a single step. Treat it as though it's a brand new phone and you're ready to start rooting it.
If that doesn't work, maybe someone else has some other ideas. But I don't think there's anything more that can be done beyond that.

[Request]Need Help for Device Return

Hello everyone. I jumped the gun and rooted/unlocked the BL and am running the stock Deoxed rom that is located in the dev section. But now I need to return the phone as the service around here isnt great. Since I am in a tight window I am unsure what to do since there is no RUU available and no Nandroids of stock AT&T.
Any suggestions would be helpful!
I would just do the return I don't think they would really check the boot loader.
As long as you have a stock rom on there you should be in the clear. I've returned unlocked phones before and the AT&T rep never did more than reboot the phone.
tier~ said:
As long as you have a stock rom on there you should be in the clear. I've returned unlocked phones before and the AT&T rep never did more than reboot the phone.
Click to expand...
Click to collapse
+1, I've returned unlocked phones also without any trouble.
Give it a try, you might get lucky and they won't notice..
Anyone reading this can avoid this by always doing a nandroid before installing a custom ROM..
They won't notice. When I exchanged my note 2.it even had a different boot animation than the stock one and he still exchanged it. They really don't check.
cdromo90 said:
They won't notice. When I exchanged my note 2.it even had a different boot animation than the stock one and he still exchanged it. They really don't check.
Click to expand...
Click to collapse
Even with a custom recovery?
mobilecarlos said:
Even with a custom recovery?
Click to expand...
Click to collapse
Yup.
Be careful...I exchanged my Rooted Stock ATT HTC One and the rep got ready to restore the phone to factory settings. However, I told him I'd do it instead. Good thing I did because it went into TWRP to restore the phone..than there was also a white screen with a message at the bottom of the screen about custom recovery...I didn't read the entire message because the phone re-booted. But if the Rep would've wiped the phone, he would have seen all this...
So my best advice is to wipe the phone yourself...
I'm a rep at ATT and we don't hardly check an if it is it doesnt matter any way we still return it.
Sent from my HTC One using Xparent Blue Tapatalk 2

[Q] Will Verizon know I rooted?

My S4 suddenly stopped charging the other day, and my immediate response was to unroot and take it to Verizon to see what is up. I never installed a custom rom, but had TWRP recovery installed. I used the No Wipe Stock unrooted image in Odin to put my phone back and Verizon had me to a factory reset. Apparently that is necessary before doing a warranty claim. Now, the guy at the store said that if it was previously rooted, or currently rooted they would reject it and I would be on the hook for several hundred dollars. Is there anyway they can tell that I did root it before?
Will they know you rooted? Not necessarily. However, I'd be surprised if the S4 didn't have a flash counter. Assuming it does, they'd know (at minimum) that *something* was flashed to your phone and how many times something was flashed.
brownbeardthepirate said:
My S4 suddenly stopped charging the other day, and my immediate response was to unroot and take it to Verizon to see what is up. I never installed a custom rom, but had TWRP recovery installed. I used the No Wipe Stock unrooted image in Odin to put my phone back and Verizon had me to a factory reset. Apparently that is necessary before doing a warranty claim. Now, the guy at the store said that if it was previously rooted, or currently rooted they would reject it and I would be on the hook for several hundred dollars. Is there anyway they can tell that I did root it before?
Click to expand...
Click to collapse
When you boot it up the first screen that comes on....does it say custom?
Sent from my Blazing Fast Galaxy S4
hogowner said:
When you boot it up the first screen that comes on....does it say custom?
Sent from my Blazing Fast Galaxy S4
Click to expand...
Click to collapse
Nope, doesnt say custom. And the device status says official. I am pretty skeptical they will see anything, and the only things I flashed through ODIN were the MD2 and MDK kernels. I just want to make sure I have all my bases covered.
I think you'll be okay. Most likely what they'll do is turn it on to see whether or not it says custom, plug it in to see if it charges or not, ten hand you a brand new device,
lSUPERFLYl said:
I think you'll be okay. Most likely what they'll do is turn it on to see whether or not it says custom, plug it in to see if it charges or not, ten hand you a brand new device,
Click to expand...
Click to collapse
Well I already got the replacement device in the mail today. Now I have to send my defective one off. Its there where they will check on the phone.
I returned my phone to best buy after rooting and flashing multiple roms to it and got a new one within first fourteen days and they never knew that I had unrooted it. I know that's different circumstances but just letting you know my experience
Sent from my SCH-I545 using xda app-developers app
They may come repo your phone..better hide it.
Sent from my SAMSUNG-SGH-I337 using xda premium
Best buy doesn't care.
Sent from my SCH-I545 using Tapatalk 4 Beta
brownbeardthepirate said:
Well I already got the replacement device in the mail today. Now I have to send my defective one off. Its there where they will check on the phone.
Click to expand...
Click to collapse
I mailed back devices rooted and rommed and never had an issue. I don't even think they check.
Sent from my SCH-I545 using Tapatalk 2

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