Anyone know why I can't bill my app purchases to my Sprint account anymore?
Sent from my EVO using xda premium
I had an issue with carrier billing, called cs techs, they sent me to cs billing who then sent me back to tech, a few reps and supervisors later i get to a rep who says they need my expressed permission to enable carrier billing, I was furious. Sorry, the point is i had to call sprint and tell them carrier billing wasnt working
om4 said:
I had an issue with carrier billing, called cs techs, they sent me to cs billing who then sent me back to tech, a few reps and supervisors later i get to a rep who says they need my expressed permission to enable carrier billing, I was furious. Sorry, the point is i had to call sprint and tell them carrier billing wasnt working
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Cool, thanks I'll try it out.
Sent from my EVO using xda premium
blue23dragon4 said:
Anyone know why I can't bill my app purchases to my Sprint account anymore?
Sent from my EVO using xda premium
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Mine was because I was 1 day late. Stupid me. I paid the bill and it worked fine after that.
Sent from my EVO using xda premium
huh...youre absolutely right about that, totally slipped my mind
Related
I have an Evo 3D on my plan right now and i bought the evo 4g lte full price.
Has anyone with an indirect sales maker plan , employee plan or third party employee plan been able to get this phone activated ?
If so i would be interested to find out how. Going through my companies rep is not possible for me at this time.
I tried online and it ask me to change my plan
i tried calling in but could not get to anyone who could do a simple ESN swap.
any suggestions.
Thank you.
Don't you have to call corporate for that?
via HTC EVO 4G LTE.
I did it call *2 from Ur current line it will take u to employee services which they must change the 10 dollar plan which is 4g to the ten dollar one for lte
Sent from my EVO using XDA
Rather simple too. It's the luck of the draw with reps. Mine was amazed I got it from the preorder
Sent from my EVO using XDA
Just go to online chat they're really helpful there haha thats how I activate all my phones sprint.com/chat
alainater said:
Just go to online chat they're really helpful there haha thats how I activate all my phones sprint.com/chat
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Good ****
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LexLuger82 said:
Good ****
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Were you able to get it on your Sero/Emp Plan? Kinda curious. It was communicated that they wouldnt allow it on 3rd party/retailer plans for the first couple weeks, I lucked out since i have a regular consumer plan so i threw that bad boy right on my account at work
A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
Sent from my SPH-D710 using xda premium
Do u have a sprint phone line with the data card? I mean if u upgraded and got it at discount I would connect it to my other line just make sure they give u a two year update on the data plan one.
Sent from my EVO using XDA
aimbdd said:
A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
Sent from my SPH-D710 using xda premium
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Call them back and tell them to activate. If they say the rep shouldn't have done that, tell them that is not your problem. You were told you could, you bought the phone, you received the phone, and now Sprint needs to stand behind what the rep said.
They give you more run around, tell them to transfer you to a manager. If that doesn't help, get on phone with retentions.
Replace the old phone with the lte on the main line.
Sent from my Galaxy Nexus using xda premium
Are you unable to activate it from your account on the website?
Ya I agree with these guys. Wether they should have done this or not means nothing. Don't even bother talking to them. Activate it online yourself. It is very easy just sign in to sprint and it walks u through it. Doesn't take any time at all. If u don't have a login just sign up for one. I never talk to sprint when activating a new phone.
Sent from my PG86100 using XDA
Tell Sprint word for word this:
Please just go ahead and activate the phone on my line, like I was originally told.
Otherwise, just go ahead and cancel my account right now. I've had WAY too many issues with Sprint as is. I don't even mind paying the early termination fees.
They'll jump on your dink(lol) and do anything you want. Maybe even offer you a few food coupons and a trip to Vegas.
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
arozer said:
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
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http://www.youtube.com/watch?v=u6ALySsPXt0
Go to www.sprint.com/activate
You can get it done there without dealing with those dummies in Customer Care.
Let me know if this works for you. I also have a upgrade on my Airwave and would like to do this for my wife's phone.
Sent from my Evo 4G LTE
I don't think you can activate this phone online, the old data feature code has to be removed and the lte code has to be added. Then after that is done swapping/activating should work.
Sent from my EVO using xda premium
The fourth rep finally activated it for me without any questions.. you can try... But its taken me more time then its worth to do.
Can't do it online it won't work. Hands free didn't work because of sero.
Sent from my EVO using xda premium
That is insane. I do that ALL the time!!
I manage the Sprint account at our company of 100+ Sprint devices, we just borrow upgrades from what ever device has one available and activate it on which ever line we want.
Also to sweeten the deal. one of the guys here has an airave on his personal account. He was not available for an upgrade yet but he went to Best Buy to pre-order the EVO LTE and the guy told him his phone is not yet available but his Airave is and they could use that line to activate it.. and now he has a EVO LTE with no problems from Sprint.
Honestly, just call Sprint. Tell them you want to activate a new phone on your line. ALL you need to tell them is the MEID HEC and nothing else. You don't need to tell them where you got the phone. If they give you trouble ask politely to speak to their manager and if the manager doesn't help say this "can I please talk to the retention department" the retention department is the people who are paid to keep you as a customer.
Has anyone else tried to purchase an app in the last couple of days using Carrier billing in Google Play? I have tried the last couple of days and while it shows my Sprint account when I goto pay, it won't let me select it. It is greyed out and all I can use is one of my credit cards that have been saved.
I am wondering if this has something to do with Google Wallet being broken on the Lte? Anyone else having this issue? I was going to call Sprint on my lunch break and see what they had to offer as well.
-Eric
Used it on sunday, if that helps.
Bought the xda premium app yesterday with no problems.
Sent from my EVO using xda premium
Last time i had that problem was when my bill was behind in payment.
Sent from my EVO using xda premium
Well just got off the phone with Sprint. First it was supposedly on Google's end so I asked to speak with someone else. Next tech initially said that they no longer allow carrier billing and it stopped about three months ago. When I explained that I just used it over the weekend and that Sprint had just recently announced a partnership with Google Play for all store items she seemed confused and put me on hold. Then came back and said that my bill was behind so Google turned it off??? Next I informed her that actually my account is over paid by $80 she was even more upset and flustered. I thought she put me on hold again but she had just hung up on me. In the end she must have cleared my account as the apps I was trying to purchase I was able to.
Talk about horrible service and way to make sure your tech support team is well trained Sprint. What a joke...
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You shoulda ask for Jessica.
Sent from my EVO using xda premium
Just worked for me. :laugh:
Worked for me (saturday), probably an error.
The only thing I can't bill to the account is phones, tablets & portable hotspots. Apps & Accessories are fine.
Sent from my EVO LTE
I just looked, and it let me purchase music, and apps and bill sprint.
From my own experience. Not everything can be put on ur phone bill. Music has to be paid with a credit card
Sent from my EVO using XDA Premium App
It want work if your bill is pass due.
Sent from my EVO LTE using XDA Premium
Worked right now.
Check Me Out On The Google Play Store!!!
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
EABonney said:
Well just got off the phone with Sprint. First it was supposedly on Google's end so I asked to speak with someone else. Next tech initially said that they no longer allow carrier billing and it stopped about three months ago. When I explained that I just used it over the weekend and that Sprint had just recently announced a partnership with Google Play for all store items she seemed confused and put me on hold. Then came back and said that my bill was behind so Google turned it off??? Next I informed her that actually my account is over paid by $80 she was even more upset and flustered. I thought she put me on hold again but she had just hung up on me. In the end she must have cleared my account as the apps I was trying to purchase I was able to.
Talk about horrible service and way to make sure your tech support team is well trained Sprint. What a joke...
Sent from my Kindle Fire using Tapatalk
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My account was showing past due as well last month, when it clearly wasn't. I called in and they couldn't explain it either, but I got good service on the phone. My phone rep was very helpful and was going to call and follow up next month to make sure I wasn't charged anything extra.
To bring up an old subject, the other day I tried to buy an App. I kept getting an error, so I cleared the cache for the Play Store. and now I don't even have an obtion to bill to carrier. Any ideas?
howie411 said:
To bring up an old subject, the other day I tried to buy an App. I kept getting an error, so I cleared the cache for the Play Store. and now I don't even have an obtion to bill to carrier. Any ideas?
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It could be a Rom issue I know in the past I wasn't able to on certain roms. I haven't tried in a while but I did purchase some songs a few weeks ago. I believe I was on one of the earlier builds of meanbean. Try doing a back up and flashing a stock rom.
Sent from my EVO using xda premium
I am using the stock Rom.
Facking sprint
Sent from my EVO using Tapatalk 2
I have carrier billing. Always did. I heard a rumor if you don't pay your bill on time the option gets removed till you make a few consecutive payments on time. At least that's what a sprint Rep told my sister when she called to complain about not having the option.
I posted screenshots earlier today on another post regarding this matter showing I have the option. I'm never late on bills or ever have been so maybe that's why.
http://forum.xda-developers.com/showthread.php?t=2049390
Check the last post.
Sent from my SPH-L900 using xda app-developers app
My wife almost never pays our bill on time and I just checked and carrier billing was available for me.
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durandetto said:
My wife almost never pays our bill on time and I just checked and carrier billing was available for me.
Sent from my EVO using xda premium
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I'm just quoting what the Rep told my sister. Don't shoot the Messenger LOL
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I have carrier billing and I'm on cm10.1.
Sent from my EVO using Tapatalk 2
I got a call from AT&T this morning. They offering me free iPhone 4s/32GB for free + 7.95 shipping charge to my bill. No other catches. No charge for activation or new line unless I chose to do so after I receive the phone. I was on the phone for 1/2 hour with the rep to make sure that there was no catches to it. Does any body that currently have the Enterprise account get the same call? If this is true ...sound like AT&T is in a hurry to get rid of IPhone. I am currently owned the Note.
Why would you get an iphone when you have the note? Lol
Sent from my SAMSUNG-SGH-I717 using xda premium
Umm...I would. Ill take any phone for free, especially an iPhone 4s. Even with the 5 coming out I'm sure a brand new 4s can fetch a few bills
Sent from my SAMSUNG-SGH-I717 using xda premium
It's scam. Beware! Mod please close this thread
I did not believe it and call ATT lock my account, change my pass code. An hour later ATT called me back and let me know that someone try to apply 4 additional lines, change my address from California to Georgia. They could not get through cause I have change my pass code and lock down. Whew....too good to be true=scam . Was planning to give that iPhone to my Grandma. There is no way I am giving up my note for iphony. Hahaha
Mod ...please close this useless thread. Thank you.
No don't close it keep it open so people can know about the scams that are going on
Lesson learned: never give out personal info unless you are the one calling the company, so you know it's the right number, or you're standing in the store.
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welchertc said:
Lesson learned: never give out personal info unless you are the one calling the company, so you know it's the right number, or you're standing in the store.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
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You are corrected. The only way to prevent this is tell the person that call you to provide their name and their employee info so you can call back into ATT line and ask them to connect to that person.
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Additional information from AT&T fraud department for those who want to know:
1. AT&T never call you on promotion offer.
2. Promotion offers from AT&T only in form of emails and mailing.
Anyone call and offering promotion is SCAM.
That's what I got from AT&T fraud department call this morning.
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roadster92 said:
Additional information from AT&T fraud department for those who want to know:
1. AT&T never call you on promotion offer.
2. Promotion offers from AT&T only in form of emails and mailing.
Anyone call and offering promotion is SCAM.
That's what I got from AT&T fraud department call this morning.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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And don't link through emails. They can be fake also. Open a browser page and Google the site or manually type in the address.
Wow that's messed up, they are pushing the Note I was able to upgrade even though I have 6 months left on contract
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Japan’s Softbank Angling to Buy Sprint — and Maybe Clearwire, Too
http://www.forbes.com/sites/terokuittinen/2012/10/11/us-consumers-need-softbank-to-buy-sprint/
http://finance.yahoo.com/blogs/the-...buy-sprint-maybe-clearwire-too-134508242.html
this is good news.
I figure it will either infuse some capital into Sprint, or they might make contract changes allowing me to get out ETF free.
Root and roam control. They will ask you to leave!
Sent from my MB855 using xda premium
rbeavers said:
Root and roam control. They will ask you to leave!
Sent from my MB855 using xda premium
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Only if you use a bunch of data right?
That is correct. Over 300MB a few months in a row may trigger it.
frozndevl said:
That is correct. Over 300MB a few months in a row may trigger it.
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K. I'm not ready for a new carrier just yet.. I use roam control strictly for voice since here at my house I get really crappy service. Roaming allows me to make calls even in my basement. (as opposed to having to have my phone next to a window to get service)
If you are stateside you may qualify for a free airave. Must call Sprint and complain about poor service. Oh and have decent broadband connection.
atroph said:
If you are stateside you may qualify for a free airave. Must call Sprint and complain about poor service. Oh and have decent broadband connection.
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I've been on sprint since 1997. So i'll call and see if that's an option. They better offer me that seeing as I've had at least 3 lines with them for over 7 years now.
InsanePostman said:
K. I'm not ready for a new carrier just yet.. I use roam control strictly for voice since here at my house I get really crappy service. Roaming allows me to make calls even in my basement. (as opposed to having to have my phone next to a window to get service)
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I went to the sprint store following a month using roam control. Played nice saying I get extremely bad service at my house (in all honesty I do). I walked out of the store with an airwave unit. Now I get 5 bars in the house. Download is 2.5MB upload 1.0MB.
Sent from my Nexus 7 using xda app-developers app
Real wheeler Dealers trying to use other peoples money on the deal.
Softbank Wants A $23 Billion Loan To Buy 70% Of Sprint
http://www.androidpolice.com/2012/10/12/softbank-wants-a-23-billion-loan-to-buy-70-of-sprint/
They did it......
Clear too.
Sent from my MB855 using xda premium
http://www.theverge.com/2012/10/15/3505180/softbank-sprint-acquisition-confirmed-announcement
The transaction is expected to close in mid-2013, subject to a meeting of Sprint shareholders, and the usual FCC and antitrust approval, as well as SoftBank's ability to secure financing. In the event that it can't raise the necessary cash or if Sprint gets a better offer, the Japanese carrier will have to cough up $600 million in termination fees. Likewise, Sprint will have to pay $75 million if its shareholders don't approve the transaction.
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What does this mean for us!!!!!! Is our unlimited data in jeopardy!?! Will we still get the note 2, and will our bills go up!?! these three things are the only things I'm worried about
Sent from my PG86100 using xda app-developers app
Here's a good article on CNET about the acquisition
http://news.cnet.com/8301-1035_3-57532453-94/what-softbanks-takeover-of-sprint-means-for-you-faq/
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A2CKilla said:
What does this mean for us!!!!!! Is our unlimited data in jeopardy!?! Will we still get the note 2, and will our bills go up!?! these three things are the only things I'm worried about
Sent from my PG86100 using xda app-developers app
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More money more LTE faster.
Sprints maybe number 3 can't see them raising prices or cutting data.
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rbeavers said:
More money more LTE faster.
Sprints maybe number 3 can't see them raising prices or cutting data.
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Money management at Sprint sucks
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Thank you for sharing this new dude!
LexLuger82 said:
Money management at Sprint sucks
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Is it money management ? or choosing the wrong technology WiMax instead of LTE.
rbeavers said:
Is it money management ? or choosing the wrong technology WiMax instead of LTE.
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Wimax came out 2 years before other carriers got lte. Sprint had true 4g before anyone else.
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tsdeaton said:
Wimax came out 2 years before other carriers got lte. Sprint had true 4g before anyone else.
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At lest they tried !?
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