I have a Verizon Touch Pro and the phone wont boot into windows. I tried this but it wont hard reset...
"With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
Continue pressing the RESET, VOLUME DOWN and CENTER buttons until screen."
I called customer support they said only way to hard reset was thru windows - Clear Storage.
Anyone have any ideas.
I can get into the bootloader fine. Dont really feel like going through a replacement.
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
ramik911 said:
I have a Verizon Touch Pro and the phone wont boot into windows. I tried this but it wont hard reset...
"With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
Continue pressing the RESET, VOLUME DOWN and CENTER buttons until screen."
I called customer support they said only way to hard reset was thru windows - Clear Storage.
Anyone have any ideas.
I can get into the bootloader fine. Dont really feel like going through a replacement.
Click to expand...
Click to collapse
actually i work for verizon and i bought the touchpro the first day it was released and I had to do a hard reset shortly after i received it because of all the tinkering i was doing with it. anyways, the only way to hard reset the xv6850 is to do the clear storage process. the method of holding down the buttons and doing a soft reset WILL NOT WORK on the verizon version. yes and i am very aware of the idiocy that is our technical staff. anyways hope this helps.
I'm trying to figure something out and I don't yet own a touch pro-the answer may effect my buying.
After you preform a hard reset and go through the screen calibration, does the ROM install any software? I mean does it give you an auto prompt that says something like customizing your device? If you've ever hard reset a xv6800 or used a custom UC rom you'll know what I mean.
I have some theories about making the device faster or removing some stuff based on the way our xv6800 was. Mnasr87, do you know the contents of the Verizon extROM?
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
Correct way is to hold down the center key and press in the reset button.
Cycomachead said:
I'm trying to figure something out and I don't yet own a touch pro-the answer may effect my buying.
After you preform a hard reset and go through the screen calibration, does the ROM install any software? I mean does it give you an auto prompt that says something like customizing your device? If you've ever hard reset a xv6800 or used a custom UC rom you'll know what I mean.
I have some theories about making the device faster or removing some stuff based on the way our xv6800 was. Mnasr87, do you know the contents of the Verizon extROM?
Click to expand...
Click to collapse
i'm sorry i don't know what the contents of the extROM is but i do know that it does go through the customization screen after doing a hard reset. i hope that helps in the process of hacking the touch pro pm me if you come up with anything, tc.
open clear storage in settings/systems and enter 1 2 3 4
it will restore to the original rom
mnasr87 said:
i'm sorry i don't know what the contents of the extROM is but i do know that it does go through the customization screen after doing a hard reset. i hope that helps in the process of hacking the touch pro pm me if you come up with anything, tc.
Click to expand...
Click to collapse
Thanks, I posted a thread about bypassing customizations to possibly speed up the verizon rom. Usually Verizon has a couple cabs that monitor registry changes and slow things down. But if you bypass the customizations I still don't know what else there is missing (good and bad.)
But knowing I can bypass customizations and that there are now custom roms is a good thing! Now, I need to start begging my parents.
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
this works for the xv6850, the verizon touch pro. but technically you should simply tap the power button and not hold it down too long and don't let go of the center button until you see the hard reset screen.
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
lol cant figure it out cause they dont have the right information in the 611 knowledgebase. laughed so hard when i saw that.
[email protected] said:
open clear storage in settings/systems and enter 1 2 3 4
it will restore to the original rom
Click to expand...
Click to collapse
This was quick easy and painless. Thank you. I was trying to do it the other way listed online which was not working.
That was phone upside down hold volume down press the enter key and then hold down the reset button. This was almost impossible to do with only 2 hands lol. Also it wouldn't work.
when the phone is off, jus hold center and volume down then hold power. make sure there all being held down.
Out of all methods listed, the only two that work for my Verizon XV6850 are hold the center button and reset button, and of course the clear storage icon in system settings. Just tried them all. The other ones just bring up a screen for completely powering off the device.
mnasr87 said:
actually i work for verizon and i bought the touchpro the first day it was released and I had to do a hard reset shortly after i received it because of all the tinkering i was doing with it. anyways, the only way to hard reset the xv6850 is to do the clear storage process. the method of holding down the buttons and doing a soft reset WILL NOT WORK on the verizon version. yes and i am very aware of the idiocy that is our technical staff. anyways hope this helps.
Click to expand...
Click to collapse
Just did a hard reset on my Verizon Touch Pro by powering off , holding the center button and pressing power. Screen popped right and and inicated it would erase all data press vol up to continue. SO it DOES work...............
GrandMasterB said:
Just did a hard reset on my Verizon Touch Pro by powering off , holding the center button and pressing power. Screen popped right and and inicated it would erase all data press vol up to continue. SO it DOES work...............
Click to expand...
Click to collapse
This is also the ONLY way my Verizon TP hard resets as well. However, I was flashing my friends vzw TP and his won't do it any way but the clear storage way? What gives? Whats causing the difference?
Just as a couple of the guys said before..... For a Verizon Touch Pro not sure about anything else..... but a simple power off...... press and hold the center button... power up and BAM!
all that holding the volume button down....press the reset.... double tapping is totally wrong.....
What in the world is the Center button?
also just wondering if there is another way to HR besides going to settings and clear storage does it do anything different?
hard resetting on Verizon
i think that they disable the way with the down arrow and the other stuff i think that the only way that you can do it on a Verizon phone is by doing it with the whole clear memory thing and 1234 or if you can find a rom that works and so far i have only found one rom that see to works right . and also the one in the manual doesn't seem to work either
I found this thread looking to hard reset my xv6850. Tried everything, but only one method worked for me. I figured I would post here for others trying to hard reset:
with the power on
hold down the center button
press the reset button
btw ... rom ver 1.08.605.4
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
this works perfectly fince
Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
200gxi said:
Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
Click to expand...
Click to collapse
It looks like you may have a hardware issue (on the board). Did the phone get wet or damaged in any way?
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
200gxi said:
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
Click to expand...
Click to collapse
I know that the hardware starts acting funny if it get wet since the contacts for the buttons can short out. I would get HTC to take another look at it. Also, make sure that you are not damaging the device accidentally by crushing it in your pocket or things of that nature.
Mini PRO only
Shutdown the phone
Start the phone
W8 until the boot animation starts
Press power button+middle button + left button
the phone will vibrate
Release the buttons
The phone will ask for your PIN and you should be able to see a text(Safe Mode) on the botton left corner of the screen
And I have to ask something, What can do safe mode, that can't do xRecovery ?
D4rKn3sSyS said:
And I have to ask something, What can do safe mode, that can't do xRecovery ?
Click to expand...
Click to collapse
if you didnt do a backup on xrecovery and if you install an app that may cause malfunction to the os. You can enter on "safe mode" and you can fix that.
i think it can help devs too... we need to explore the "Safe Mode"
well that's cool but its just something which does not allows me to play games and has dirty watermark of safe mode..! nothing much found..! dev people may try to **** around the kernel thingy! it might allow to change or edit it!
can it be used to reset setcpu settings in case of boot/crash loops due to overclocking too high? if so i can see this being useful to anyone who checks 'set on boot' option and has problems...maybe?
would solve alot of 'keeps crashing' problems people complain about
Tried this on CM7 v14.5 by slade86 on my X10MP. Booted, saw the safe mode watermark, then it automatically rebooted. It wouldn't even let me unlock the screen.
One question: because my phone's vibrator dont work, how many secs i must push the buttons?
Thanks anyway...
Thanks for the tip.
I see that some people are complaining that is not useful, it might not be for them, but you never know if it won't help other, and it's always nice to know what soft is capable, like the engineering or hidden menus.
Yperion said:
One question: because my phone's vibrator dont work, how many secs i must push the buttons?
Thanks anyway...
Click to expand...
Click to collapse
4-7sec..
try
PTGamer said:
Mini PRO only
Shutdown the phone
Start the phone
W8 until the boot animation starts
Press power button+middle button + left button
the phone will vibrate
Release the buttons
The phone will ask for your PIN and you should be able to see a text(Safe Mode) on the botton left corner of the screen
Click to expand...
Click to collapse
umm i really need your help. my x10 mini pro suddenly turn off by itself and cannot on back. when i press the power button , the screen just lit up , and goes black again (there was no boot animation). my brother said to go to safe mode and install original firmware so that my phone would work again, but now there's no boot animation at all.. what should i do ?
It's doing a fastboot loop. See the video:
Any help or suggestions would be very appreciated.
PL
How did you manage to get it on that screen? Anything you particularly did? This may help in the solving.
Sent from my HTC Hero using xda premium
Thanks for your reply.
This happens when I insert the battery and press the power on button. Nothing other than that.
It's doing this for about a year and a half now (using a Desire these days, but stumbled upon my Hero earlier this week).
Can You go into recovery by holding home button ? Perhaps volume button is stuck or something ...
Sent from my HTC Hero using XDA App
Could be a stuck volume button. Nothing different happens by holding down home button at startup.
ProLen said:
Could be a stuck volume button. Nothing different happens by holding down home button at startup.
Click to expand...
Click to collapse
Can't make my hero do that... But on my fastboot-screen it says that you have to press the menu button to reset the device.. Any chance that it's stuck? Also, what happens if you press the volume-up button at boot?
ok so I'm new to this forum, was suggested to go here when i got my first smartphone.
So basically my idiot friends were messing with my phone with the pattern lock. They messed it up 15 times and now I have to sign in with my gmail. But the problem is that whenever I try to sign in, it gives me invalid username/password. I know I'm putting in the right password and right username because I've done it about a million times on my computer and tried to unlock my phone about the same amount of times. I've also tried all my other gmails that my phone is registered with but none work.
I'm still on stock ICS because im new to the android world and haven't gotten around to figuring out everything. Thanks for helping!
Okay first did you possibly have your Android debugging on? If not the only way us a factory reset. You can reset it by turning it off, hold down power and volume down. While holding volume down let go of the power. Then using your volume keys select factory reset and select with the power button.
Sent from my HTC One XL using xda premium
alright thanks! but when do i let go of the power button? when i tried it, it booted up into safe mode
don404303 said:
alright thanks! but when do i let go of the power button? when i tried it, it booted up into safe mode
Click to expand...
Click to collapse
Okay so first press down the Vol. Down button. Next press the power button firmly for 3 seconds. DO NOT let go of the Volume down button till a white screen (Your bootloader) appears. Then use the volume buttons to select factory reset (If it's not there look for bootloader or somthing like that) press the power button to select.
Volia your phone is now factory reset!
Sent from my HTC One XL using xda premium