I have a Verizon Touch Pro and the phone wont boot into windows. I tried this but it wont hard reset...
"With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
Continue pressing the RESET, VOLUME DOWN and CENTER buttons until screen."
I called customer support they said only way to hard reset was thru windows - Clear Storage.
Anyone have any ideas.
I can get into the bootloader fine. Dont really feel like going through a replacement.
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
ramik911 said:
I have a Verizon Touch Pro and the phone wont boot into windows. I tried this but it wont hard reset...
"With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
Continue pressing the RESET, VOLUME DOWN and CENTER buttons until screen."
I called customer support they said only way to hard reset was thru windows - Clear Storage.
Anyone have any ideas.
I can get into the bootloader fine. Dont really feel like going through a replacement.
Click to expand...
Click to collapse
actually i work for verizon and i bought the touchpro the first day it was released and I had to do a hard reset shortly after i received it because of all the tinkering i was doing with it. anyways, the only way to hard reset the xv6850 is to do the clear storage process. the method of holding down the buttons and doing a soft reset WILL NOT WORK on the verizon version. yes and i am very aware of the idiocy that is our technical staff. anyways hope this helps.
I'm trying to figure something out and I don't yet own a touch pro-the answer may effect my buying.
After you preform a hard reset and go through the screen calibration, does the ROM install any software? I mean does it give you an auto prompt that says something like customizing your device? If you've ever hard reset a xv6800 or used a custom UC rom you'll know what I mean.
I have some theories about making the device faster or removing some stuff based on the way our xv6800 was. Mnasr87, do you know the contents of the Verizon extROM?
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
Correct way is to hold down the center key and press in the reset button.
Cycomachead said:
I'm trying to figure something out and I don't yet own a touch pro-the answer may effect my buying.
After you preform a hard reset and go through the screen calibration, does the ROM install any software? I mean does it give you an auto prompt that says something like customizing your device? If you've ever hard reset a xv6800 or used a custom UC rom you'll know what I mean.
I have some theories about making the device faster or removing some stuff based on the way our xv6800 was. Mnasr87, do you know the contents of the Verizon extROM?
Click to expand...
Click to collapse
i'm sorry i don't know what the contents of the extROM is but i do know that it does go through the customization screen after doing a hard reset. i hope that helps in the process of hacking the touch pro pm me if you come up with anything, tc.
open clear storage in settings/systems and enter 1 2 3 4
it will restore to the original rom
mnasr87 said:
i'm sorry i don't know what the contents of the extROM is but i do know that it does go through the customization screen after doing a hard reset. i hope that helps in the process of hacking the touch pro pm me if you come up with anything, tc.
Click to expand...
Click to collapse
Thanks, I posted a thread about bypassing customizations to possibly speed up the verizon rom. Usually Verizon has a couple cabs that monitor registry changes and slow things down. But if you bypass the customizations I still don't know what else there is missing (good and bad.)
But knowing I can bypass customizations and that there are now custom roms is a good thing! Now, I need to start begging my parents.
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
this works for the xv6850, the verizon touch pro. but technically you should simply tap the power button and not hold it down too long and don't let go of the center button until you see the hard reset screen.
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
lol cant figure it out cause they dont have the right information in the 611 knowledgebase. laughed so hard when i saw that.
[email protected] said:
open clear storage in settings/systems and enter 1 2 3 4
it will restore to the original rom
Click to expand...
Click to collapse
This was quick easy and painless. Thank you. I was trying to do it the other way listed online which was not working.
That was phone upside down hold volume down press the enter key and then hold down the reset button. This was almost impossible to do with only 2 hands lol. Also it wouldn't work.
when the phone is off, jus hold center and volume down then hold power. make sure there all being held down.
Out of all methods listed, the only two that work for my Verizon XV6850 are hold the center button and reset button, and of course the clear storage icon in system settings. Just tried them all. The other ones just bring up a screen for completely powering off the device.
mnasr87 said:
actually i work for verizon and i bought the touchpro the first day it was released and I had to do a hard reset shortly after i received it because of all the tinkering i was doing with it. anyways, the only way to hard reset the xv6850 is to do the clear storage process. the method of holding down the buttons and doing a soft reset WILL NOT WORK on the verizon version. yes and i am very aware of the idiocy that is our technical staff. anyways hope this helps.
Click to expand...
Click to collapse
Just did a hard reset on my Verizon Touch Pro by powering off , holding the center button and pressing power. Screen popped right and and inicated it would erase all data press vol up to continue. SO it DOES work...............
GrandMasterB said:
Just did a hard reset on my Verizon Touch Pro by powering off , holding the center button and pressing power. Screen popped right and and inicated it would erase all data press vol up to continue. SO it DOES work...............
Click to expand...
Click to collapse
This is also the ONLY way my Verizon TP hard resets as well. However, I was flashing my friends vzw TP and his won't do it any way but the clear storage way? What gives? Whats causing the difference?
Just as a couple of the guys said before..... For a Verizon Touch Pro not sure about anything else..... but a simple power off...... press and hold the center button... power up and BAM!
all that holding the volume button down....press the reset.... double tapping is totally wrong.....
What in the world is the Center button?
also just wondering if there is another way to HR besides going to settings and clear storage does it do anything different?
hard resetting on Verizon
i think that they disable the way with the down arrow and the other stuff i think that the only way that you can do it on a Verizon phone is by doing it with the whole clear memory thing and 1234 or if you can find a rom that works and so far i have only found one rom that see to works right . and also the one in the manual doesn't seem to work either
I found this thread looking to hard reset my xv6850. Tried everything, but only one method worked for me. I figured I would post here for others trying to hard reset:
with the power on
hold down the center button
press the reset button
btw ... rom ver 1.08.605.4
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
this works perfectly fince
I used Aroot to root my phone, week later I then used Titanium Backup to restore; thats when the trouble started. It cleared out my fingerprints cannot change password or install new fingerprints or do a factory hard reset. Any help would be appreciated.
there's a way to factory reset when turning on the phone, i think it's power+volume down to get the recovery menu, search the forums. you could also flash the leaked beta firmware. again, search
hmmm very useful tips .. i think if any send instruction step by step its will be better for us ..
To do a hard reset on the Atrix, you power off phone- then press power button down at the same time holding the volume rocker down. Continue clicking the volume rocker down until you see a message on the top left screen that says recovery- then click up on the volume rocker. You will see an android with a exclamation in a triangle on your screen. At this point tap the bottom right corner of screen then you will see some blue text on the top left corner of screen. Scroll using the volume button down to wipe data/ reset then click up on the volume. It will take about 5 minutes. After just log into motoblur account if you still have that. Hope this was helpful.
Sent from my MB860 using XDA Premium App
Once I activate it, it just spins and spins and won't reset.
I'm having trouble getting android market to work and was advised to reset the tab.
Now what can I do to fix the danf thing?
Bigum1969 said:
Now what can I do to fix the danf thing?
Click to expand...
Click to collapse
Therefore I have to understand what you really did. What do you mean with "activate"? Have to set-off the fast-boot? Have you first reset and enter the boot-loader? What really happens and where?
I think the op is trying to factory reset the flyer and the busy indicator just spins./freeze. I also experienced this and had to reset the flyer. The market was acting up then I works fine 2-3 days later.
Sent from my HTC Flyer P512
I had market issues as well and a factory reset and formatting of all the storage worked for me. Takes a bit for everything to settle. How long has it been spinning/did it spin?
Sent from my PC36100 using XDA Premium App
Use the Bootloader to reset
If you aren't trying this from the bootloader you should try that, you will need to disable Fast Boot under the Power menu in your settings. Turn the tablet all the way off, and then power it back up by holding Vol - and Power at the same time until you get the BugDroid's skating across the bottom screen, you use Vol +/- to navigate and Power to select, one option should be a factory reset.
IF you are already trying it this way, I dunno what else you would do other than placing a factory ROM zip and having the bootloader flash it!
Thanks everyone for the advice... I'm going to try and get to the bootloader.
glitzbd said:
If you aren't trying this from the bootloader you should try that, you will need to disable Fast Boot under the Power menu in your settings. Turn the tablet all the way off, and then power it back up by holding Vol - and Power at the same time until you get the BugDroid's skating across the bottom screen, you use Vol +/- to navigate and Power to select, one option should be a factory reset.
IF you are already trying it this way, I dunno what else you would do other than placing a factory ROM zip and having the bootloader flash it!
Click to expand...
Click to collapse
my flyer doesn't even HAVE a factory reset button under privacy. Yeah I know its weird. I'm starting to suspect I bought some skinned version of the flyer.
But the power off, volume down and power button worked for me though. I still didn't seem to fix the problem even after factory reset, I don't know what kind of flyer I got. I believe its UK version.
It's doing a fastboot loop. See the video:
Any help or suggestions would be very appreciated.
PL
How did you manage to get it on that screen? Anything you particularly did? This may help in the solving.
Sent from my HTC Hero using xda premium
Thanks for your reply.
This happens when I insert the battery and press the power on button. Nothing other than that.
It's doing this for about a year and a half now (using a Desire these days, but stumbled upon my Hero earlier this week).
Can You go into recovery by holding home button ? Perhaps volume button is stuck or something ...
Sent from my HTC Hero using XDA App
Could be a stuck volume button. Nothing different happens by holding down home button at startup.
ProLen said:
Could be a stuck volume button. Nothing different happens by holding down home button at startup.
Click to expand...
Click to collapse
Can't make my hero do that... But on my fastboot-screen it says that you have to press the menu button to reset the device.. Any chance that it's stuck? Also, what happens if you press the volume-up button at boot?
My phone is stuck on the boot animation and it will not power off. Hold down the power button and the soft buttons flash but nothing happens. I've held it down multiple times for upwards of a minute and it does nothing. USB plugged in and not. What can I do?
Source HTC Support
fordry said:
My phone is stuck on the boot animation and it will not power off. Hold down the power button and the soft buttons flash but nothing happens. I've held it down multiple times for upwards of a minute and it does nothing. USB plugged in and not. What can I do?
Click to expand...
Click to collapse
Performing a factory reset using hardware buttons
If you can’t turn Droid DNA on or access settings, you can still perform a factory reset by using the hardware buttons on Droid DNA by HTC.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
finanandroid said:
Performing a factory reset using hardware buttons
If you can’t turn Droid DNA on or access settings, you can still perform a factory reset by using the hardware buttons on Droid DNA by HTC.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
Click to expand...
Click to collapse
That didn't work either, had already tried that. Ended up taking the cover off the back and physically pulling the battery connector off, that worked... lol. Miss a good ol' hard reset button.
fordry said:
That didn't work either, had already tried that. Ended up taking the cover off the back and physically pulling the battery connector off, that worked... lol. Miss a good ol' hard reset button.
Click to expand...
Click to collapse
wow ! before that you could ask for a replacement thou.