Cant factory reset need help. - Atrix 4G Q&A, Help & Troubleshooting

I used Aroot to root my phone, week later I then used Titanium Backup to restore; thats when the trouble started. It cleared out my fingerprints cannot change password or install new fingerprints or do a factory hard reset. Any help would be appreciated.

there's a way to factory reset when turning on the phone, i think it's power+volume down to get the recovery menu, search the forums. you could also flash the leaked beta firmware. again, search

hmmm very useful tips .. i think if any send instruction step by step its will be better for us ..

To do a hard reset on the Atrix, you power off phone- then press power button down at the same time holding the volume rocker down. Continue clicking the volume rocker down until you see a message on the top left screen that says recovery- then click up on the volume rocker. You will see an android with a exclamation in a triangle on your screen. At this point tap the bottom right corner of screen then you will see some blue text on the top left corner of screen. Scroll using the volume button down to wipe data/ reset then click up on the volume. It will take about 5 minutes. After just log into motoblur account if you still have that. Hope this was helpful.
Sent from my MB860 using XDA Premium App

Related

Hard Reset Verizon Touch Pro

I have a Verizon Touch Pro and the phone wont boot into windows. I tried this but it wont hard reset...
"With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
Continue pressing the RESET, VOLUME DOWN and CENTER buttons until screen."
I called customer support they said only way to hard reset was thru windows - Clear Storage.
Anyone have any ideas.
I can get into the bootloader fine. Dont really feel like going through a replacement.
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
ramik911 said:
I have a Verizon Touch Pro and the phone wont boot into windows. I tried this but it wont hard reset...
"With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
Continue pressing the RESET, VOLUME DOWN and CENTER buttons until screen."
I called customer support they said only way to hard reset was thru windows - Clear Storage.
Anyone have any ideas.
I can get into the bootloader fine. Dont really feel like going through a replacement.
Click to expand...
Click to collapse
actually i work for verizon and i bought the touchpro the first day it was released and I had to do a hard reset shortly after i received it because of all the tinkering i was doing with it. anyways, the only way to hard reset the xv6850 is to do the clear storage process. the method of holding down the buttons and doing a soft reset WILL NOT WORK on the verizon version. yes and i am very aware of the idiocy that is our technical staff. anyways hope this helps.
I'm trying to figure something out and I don't yet own a touch pro-the answer may effect my buying.
After you preform a hard reset and go through the screen calibration, does the ROM install any software? I mean does it give you an auto prompt that says something like customizing your device? If you've ever hard reset a xv6800 or used a custom UC rom you'll know what I mean.
I have some theories about making the device faster or removing some stuff based on the way our xv6800 was. Mnasr87, do you know the contents of the Verizon extROM?
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
Correct way is to hold down the center key and press in the reset button.
Cycomachead said:
I'm trying to figure something out and I don't yet own a touch pro-the answer may effect my buying.
After you preform a hard reset and go through the screen calibration, does the ROM install any software? I mean does it give you an auto prompt that says something like customizing your device? If you've ever hard reset a xv6800 or used a custom UC rom you'll know what I mean.
I have some theories about making the device faster or removing some stuff based on the way our xv6800 was. Mnasr87, do you know the contents of the Verizon extROM?
Click to expand...
Click to collapse
i'm sorry i don't know what the contents of the extROM is but i do know that it does go through the customization screen after doing a hard reset. i hope that helps in the process of hacking the touch pro pm me if you come up with anything, tc.
open clear storage in settings/systems and enter 1 2 3 4
it will restore to the original rom
mnasr87 said:
i'm sorry i don't know what the contents of the extROM is but i do know that it does go through the customization screen after doing a hard reset. i hope that helps in the process of hacking the touch pro pm me if you come up with anything, tc.
Click to expand...
Click to collapse
Thanks, I posted a thread about bypassing customizations to possibly speed up the verizon rom. Usually Verizon has a couple cabs that monitor registry changes and slow things down. But if you bypass the customizations I still don't know what else there is missing (good and bad.)
But knowing I can bypass customizations and that there are now custom roms is a good thing! Now, I need to start begging my parents.
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
this works for the xv6850, the verizon touch pro. but technically you should simply tap the power button and not hold it down too long and don't let go of the center button until you see the hard reset screen.
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
lol cant figure it out cause they dont have the right information in the 611 knowledgebase. laughed so hard when i saw that.
[email protected] said:
open clear storage in settings/systems and enter 1 2 3 4
it will restore to the original rom
Click to expand...
Click to collapse
This was quick easy and painless. Thank you. I was trying to do it the other way listed online which was not working.
That was phone upside down hold volume down press the enter key and then hold down the reset button. This was almost impossible to do with only 2 hands lol. Also it wouldn't work.
when the phone is off, jus hold center and volume down then hold power. make sure there all being held down.
Out of all methods listed, the only two that work for my Verizon XV6850 are hold the center button and reset button, and of course the clear storage icon in system settings. Just tried them all. The other ones just bring up a screen for completely powering off the device.
mnasr87 said:
actually i work for verizon and i bought the touchpro the first day it was released and I had to do a hard reset shortly after i received it because of all the tinkering i was doing with it. anyways, the only way to hard reset the xv6850 is to do the clear storage process. the method of holding down the buttons and doing a soft reset WILL NOT WORK on the verizon version. yes and i am very aware of the idiocy that is our technical staff. anyways hope this helps.
Click to expand...
Click to collapse
Just did a hard reset on my Verizon Touch Pro by powering off , holding the center button and pressing power. Screen popped right and and inicated it would erase all data press vol up to continue. SO it DOES work...............
GrandMasterB said:
Just did a hard reset on my Verizon Touch Pro by powering off , holding the center button and pressing power. Screen popped right and and inicated it would erase all data press vol up to continue. SO it DOES work...............
Click to expand...
Click to collapse
This is also the ONLY way my Verizon TP hard resets as well. However, I was flashing my friends vzw TP and his won't do it any way but the clear storage way? What gives? Whats causing the difference?
Just as a couple of the guys said before..... For a Verizon Touch Pro not sure about anything else..... but a simple power off...... press and hold the center button... power up and BAM!
all that holding the volume button down....press the reset.... double tapping is totally wrong.....
What in the world is the Center button?
also just wondering if there is another way to HR besides going to settings and clear storage does it do anything different?
hard resetting on Verizon
i think that they disable the way with the down arrow and the other stuff i think that the only way that you can do it on a Verizon phone is by doing it with the whole clear memory thing and 1234 or if you can find a rom that works and so far i have only found one rom that see to works right . and also the one in the manual doesn't seem to work either
I found this thread looking to hard reset my xv6850. Tried everything, but only one method worked for me. I figured I would post here for others trying to hard reset:
with the power on
hold down the center button
press the reset button
btw ... rom ver 1.08.605.4
ramik911 said:
Nevermind, just found it.
Instructions from the user manual
1. Turn off the power.
2. Press and hold the ENTER (Center) key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on
the screen.....
Cant believe a tier 2 tech at verizon couldnt find this.
Click to expand...
Click to collapse
this works perfectly fince

[Q] Update failed...help needed!!!

Hey guys I need your help asap!!!
I already rooted my HTC Thunderbolt but I'm still fairly new to all of this. I was going through my phone and I seen that I had a firmware update available so I decided to start it up. I thought it would be a quick and easy update so started the update and left the room. I came back 2 hours later and my thunderbolt had a black screen with a exclamation mark inside of a triangle to the left of a little android guy. I couldn't leave that screen unless I pressed the power button and volume keys at the same time. Once rebooted everything looks normal, and everything begins to load up but only 10 secs later my phone begins to power down again and I have no control of it. Once powered down, a loading droid comes up as if something is starting to download, but once the loading bar reaches the middle of the status bar, the image I mentioned earlier comes up again.
If it helps the last two things I have changed on my thunderbolt was I flashed Lean Kernel extreme and installed Launcher Pro....Any help is appreciated, I just hope I didn't do what I think I did (bricked it)
Hardknocks82 said:
Hey guys I need your help asap!!!
I already rooted my HTC Thunderbolt but I'm still fairly new to all of this. I was going through my phone and I seen that I had a firmware update available so I decided to start it up. I thought it would be a quick and easy update so started the update and left the room. I came back 2 hours later and my thunderbolt had a black screen with a exclamation mark inside of a triangle to the left of a little android guy. I couldn't leave that screen unless I pressed the power button and volume keys at the same time. Once rebooted everything looks normal, and everything begins to load up but only 10 secs later my phone begins to power down again and I have no control of it. Once powered down, a loading droid comes up as if something is starting to download, but once the loading bar reaches the middle of the status bar, the image I mentioned earlier comes up again.
If it helps the last two things I have changed on my thunderbolt was I flashed Lean Kernel extreme and installed Launcher Pro....Any help is appreciated, I just hope I didn't do what I think I did (bricked it)
Click to expand...
Click to collapse
Tried a factory reset?
It doesn't give me time to get to my Rom manager
You are rooted so u shouldnt have done that update...
hold the power button and the volume down button at the same time...see if you can boot into recovery....
damn...so what do you suggest???
read my post # 5
yeah when I do that I just reboot back to the phone again then 10secs after Im rebooted, it says "powering down" and gives me the same exclamation mark inside the triangle and the little android guy next to it
Hardknocks82 said:
yeah when I do that I just reboot back to the phone again then 10secs after Im rebooted, it says "powering down" and gives me the same exclamation mark inside the triangle and the little android guy next to it
Click to expand...
Click to collapse
when you hold down the power button and volume down and it reboots....doesn't it go to a white screen? I beleive it says recovery in blue......if you use the volume down to highlight it...then press the power button.....it should reboot into recovery.......
alright I just turned it off and I pressed the power button and the volume down....the white screen came up and its now asking me if I want to start update. If I press the "no" option I should be good right? I just want to make sure before I do anything else
Hardknocks82 said:
alright I just turned it off and I pressed the power button and the volume down....the white screen came up and its now asking me if I want to start update. If I press the "no" option I should be good right? I just want to make sure before I do anything else
Click to expand...
Click to collapse
what you have to do....is let the phone reboot normally.....then when the phone bbot up...connect to your computer.....delete the radio file on your SD card...it will say something like PG51....zip...then hold the power button and volume down.....then it will not ask you for an update when it reboots...then you can go and highlight recovery...
Do you think it will be just as effective if I took my sd card out and just deleted that file you mentioned?? because seeing that my phone turns off after only a few secs of it being rebooted I dont have enough time to syc it to my computer
Hardknocks82 said:
Do you think it will be just as effective if I took my sd card out and just deleted that file you mentioned?? because seeing that my phone turns off after only a few secs of it being rebooted I dont have enough time to syc it to my computer
Click to expand...
Click to collapse
that will work!!! take out the card...delete the radio file....should be PG51xx.zip...put it back...hold power button and volume down button...phone reboots into white screen...use volume button to highlight recovery...then push power button....phone will reboot into recovery.....
also..save the file that you are deleting off the sd card...you will need to reinstall after you restore the rom you want...
okay so I guess I ended up doing it the hard way but its cool I guess...
basically I held the volume down button and then pressed and held the power button until hboot comes on like you said but it didn't allow me to select anything other than "yes" or "no" to continue the update or not. It will check the file, then ask if I wanted to update. I pressed volume up for yes. After update, I pressed power to reboot.
After pressing the down key to stop the update, and I seen that it didn't work after 5 or 6 tries (because it just rebooted and did nothing), I just pressed the volume up.
Once it rebooted after I pressed the volume up key it restored my phone like the first day I got it. its a little annoying because now I have to download everything again but at least its not bricked
Thanks a lot man, I completely appreciate your time and effort...
glad you
Hardknocks82 said:
okay so I guess I ended up doing it the hard way but its cool I guess...
basically I held the volume down button and then pressed and held the power button until hboot comes on like you said but it didn't allow me to select anything other than "yes" or "no" to continue the update or not. It will check the file, then ask if I wanted to update. I pressed volume up for yes. After update, I pressed power to reboot.
After pressing the down key to stop the update, and I seen that it didn't work after 5 or 6 tries (because it just rebooted and did nothing), I just pressed the volume up.
Once it rebooted after I pressed the volume up key it restored my phone like the first day I got it. its a little annoying because now I have to download everything again but at least its not bricked
Thanks a lot man, I completely appreciate your time and effort...
Click to expand...
Click to collapse
glad you got it...but all you had to do is delete the PG51..zip file off your SD card and you would have been able to reboot into recovery...if you have the P51...zip file on your phone.....it will ALWAYS ask you to update....
For the record, when that black screen with the exclamation mark comes up, you are in recovery. All you had to do was press menu. I just made this same mistake like a noob, now I gotta wait until my lunch break to fix it.
This is a pretty common mistake

Can't get the dang factory reset to work....

Once I activate it, it just spins and spins and won't reset.
I'm having trouble getting android market to work and was advised to reset the tab.
Now what can I do to fix the danf thing?
Bigum1969 said:
Now what can I do to fix the danf thing?
Click to expand...
Click to collapse
Therefore I have to understand what you really did. What do you mean with "activate"? Have to set-off the fast-boot? Have you first reset and enter the boot-loader? What really happens and where?
I think the op is trying to factory reset the flyer and the busy indicator just spins./freeze. I also experienced this and had to reset the flyer. The market was acting up then I works fine 2-3 days later.
Sent from my HTC Flyer P512
I had market issues as well and a factory reset and formatting of all the storage worked for me. Takes a bit for everything to settle. How long has it been spinning/did it spin?
Sent from my PC36100 using XDA Premium App
Use the Bootloader to reset
If you aren't trying this from the bootloader you should try that, you will need to disable Fast Boot under the Power menu in your settings. Turn the tablet all the way off, and then power it back up by holding Vol - and Power at the same time until you get the BugDroid's skating across the bottom screen, you use Vol +/- to navigate and Power to select, one option should be a factory reset.
IF you are already trying it this way, I dunno what else you would do other than placing a factory ROM zip and having the bootloader flash it!
Thanks everyone for the advice... I'm going to try and get to the bootloader.
glitzbd said:
If you aren't trying this from the bootloader you should try that, you will need to disable Fast Boot under the Power menu in your settings. Turn the tablet all the way off, and then power it back up by holding Vol - and Power at the same time until you get the BugDroid's skating across the bottom screen, you use Vol +/- to navigate and Power to select, one option should be a factory reset.
IF you are already trying it this way, I dunno what else you would do other than placing a factory ROM zip and having the bootloader flash it!
Click to expand...
Click to collapse
my flyer doesn't even HAVE a factory reset button under privacy. Yeah I know its weird. I'm starting to suspect I bought some skinned version of the flyer.
But the power off, volume down and power button worked for me though. I still didn't seem to fix the problem even after factory reset, I don't know what kind of flyer I got. I believe its UK version.

Evo lte is stuck in lock screen, feeling withdrawal symptoms already

ok so I'm new to this forum, was suggested to go here when i got my first smartphone.
So basically my idiot friends were messing with my phone with the pattern lock. They messed it up 15 times and now I have to sign in with my gmail. But the problem is that whenever I try to sign in, it gives me invalid username/password. I know I'm putting in the right password and right username because I've done it about a million times on my computer and tried to unlock my phone about the same amount of times. I've also tried all my other gmails that my phone is registered with but none work.
I'm still on stock ICS because im new to the android world and haven't gotten around to figuring out everything. Thanks for helping!
Okay first did you possibly have your Android debugging on? If not the only way us a factory reset. You can reset it by turning it off, hold down power and volume down. While holding volume down let go of the power. Then using your volume keys select factory reset and select with the power button.
Sent from my HTC One XL using xda premium
alright thanks! but when do i let go of the power button? when i tried it, it booted up into safe mode
don404303 said:
alright thanks! but when do i let go of the power button? when i tried it, it booted up into safe mode
Click to expand...
Click to collapse
Okay so first press down the Vol. Down button. Next press the power button firmly for 3 seconds. DO NOT let go of the Volume down button till a white screen (Your bootloader) appears. Then use the volume buttons to select factory reset (If it's not there look for bootloader or somthing like that) press the power button to select.
Volia your phone is now factory reset!
Sent from my HTC One XL using xda premium

Razr stuck on boot screen??

So I had loved my Razr and my fiance got my a 4S so i ditched the razr and for some reason went to the iPhone. I just found my Razr in a drawer in my garage and its time to go back to my Droid, I missed it so much.
Thing is I plugged it in and let it charge for an hour or two and its stuck on the Moto insignia/dual core boot screen.
It was rooted/rommed when i was using it but it was in perfect working order when i put it in the box. Is my phone bricked out of no where or something? Is there something that we could try to use to bring it back to life?
Any suggestions?
go to recovery and wipe it.
SS4Luck said:
So I had loved my Razr and my fiance got my a 4S so i ditched the razr and for some reason went to the iPhone. I just found my Razr in a drawer in my garage and its time to go back to my Droid, I missed it so much.
Thing is I plugged it in and let it charge for an hour or two and its stuck on the Moto insignia/dual core boot screen.
It was rooted/rommed when i was using it but it was in perfect working order when i put it in the box. Is my phone bricked out of no where or something? Is there something that we could try to use to bring it back to life?
Any suggestions?
Click to expand...
Click to collapse
Turn it off, then turn it on pressing all buttons together, when you see a different screen use the VOL DOWN key to reach the RECOVERY option and then use the VOL UP key to select it. After that a logo of Android will appear on the screen, now you have to press both volume buttons at once to enter recovery menu. Now just go to WIPE CACHE and WIPE DALVIK (this is in the Advanced option). After this just go to REBOOT NOW and you're done!
Ps. In the recovery menu you have to use the power button to select things.
I don't know how much do know about these kind of stuff so I made myself very clear and put it step-by-step for you don't get lost in the procedure!
Glad you came back to the green side of the force! LOL
Help!
PsycoSkid said:
Turn it off, then turn it on pressing all buttons together, when you see a different screen use the VOL DOWN key to reach the RECOVERY option and then use the VOL UP key to select it. After that a logo of Android will appear on the screen, now you have to press both volume buttons at once to enter recovery menu. Now just go to WIPE CACHE and WIPE DALVIK (this is in the Advanced option). After this just go to REBOOT NOW and you're done!
Ps. In the recovery menu you have to use the power button to select things.
I don't know how much do know about these kind of stuff so I made myself very clear and put it step-by-step for you don't get lost in the procedure!
Glad you came back to the green side of the force! LOL
Click to expand...
Click to collapse
I am having the same problem and I am getting all the way to the Android logo screen but when I hit the Volume Up and Down at the same time nothing is happening. Help please!

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