My Transformer prime is DEAD !!!! - Asus Eee Pad Transformer Prime

please help me with this problem.
my tablet's 40 pin connector is damaged, because my brother just messed with it during charging and he just broke it, so the prime is not charging anymore. However, and to make things worse, the screen of the tablet just went black. You can hear and sense it is working but the screen is just black.
During my attempts to fix the connector, several times I was lucky to get it working and when i connect the tablet to the electricity, the screen turns ON normally. But when working on Battery, the screen is BLACK (DEAD!!!).
However, NOW I cannot charge the tablet (I think the connector is totally damaged), the screen is dead and the tablet is just lying there on my table and waiting for its burial.
can you give advice on the reason of all my problems and the possibility that I can fix them by myself, since I live in a country where we don't have ASUS support service.
Thanks

aboumoha1981 said:
please help me with this problem.
my tablet's 40 pin connector is damaged, because my brother just messed with it during charging and he just broke it, so the prime is not charging anymore. However, and to make things worse, the screen of the tablet just went black. You can hear and sense it is working but the screen is just black.
During my attempts to fix the connector, several times I was lucky to get it working and when i connect the tablet to the electricity, the screen turns ON normally. But when working on Battery, the screen is BLACK (DEAD!!!).
However, NOW I cannot charge the tablet (I think the connector is totally damaged), the screen is dead and the tablet is just lying there on my table and waiting for its burial.
can you give advice on the reason of all my problems and the possibility that I can fix them by myself, since I live in a country where we don't have ASUS support service.
Thanks
Click to expand...
Click to collapse
I would search the forum, there have been a few people that had this issue. I am not sure how they fixed it or if they did but others have had the same problem....

Related

Black screen, charges and vibrates please help

My transformer prime is unrooted. It just started haveing a black screen with the LCD not working all of a sudden. I charges and vibrates when you try to power on. The hdmi still displays the screen on tv. I sent it off to asus to get fixed and the wanted $250 for a new lcd. So i decided to replace the lcd my self. it was pretty easy to do, however there still is a black screen after replacing the lcd. Does anyone have any other suggestions to get this fixed?
CUKIO34 said:
My transformer prime is unrooted. It just started haveing a black screen with the LCD not working all of a sudden. I charges and vibrates when you try to power on. The hdmi still displays the screen on tv. I sent it off to asus to get fixed and the wanted $250 for a new lcd. So i decided to replace the lcd my self. it was pretty easy to do, however there still is a black screen after replacing the lcd. Does anyone have any other suggestions to get this fixed?
Click to expand...
Click to collapse
80 views and no comments? come on guys, i need some info.
CUKIO34 said:
80 views and no comments? come on guys, i need some info.
Click to expand...
Click to collapse
bump
2.5 yrs later....
My toddler uses my Prime now and the exact same thing just happened.
I cracked it open and there's one cable which attaches from the lcd to the motherboard was loose on the motherboard cause I noticed, even though have some "tape" there, the cable doesn't actually snap into anything. I loosened their tape, and gave the cable a good shove in and voila everything worked again. I put some new electrical tape to hold it in place.

Please HELP Black Screen fix

I powered on my transformer prime one day to find out it had a black screen. The sound and hdmi work, and the tablet vibrates on boot and is receiving the gmail/facebook updates cause i can hear it beep and vibrate. I sent it to ASUS for repair and they wanted a ungodly amount to fix the problem which they said was a bad lcd screen. So i decided to order a new lcd and replace myself. Well after replacing the LCD screen it turned out that the problem still exists and highly doubt ASUS diagnosed the problem correctly in the beginning.
My question is what else could the problem be? I would like to order whatever part i need and finally fix this thing for good.

[Q] [HELP] Xperia Mini Pro Broken Screen

Hello! So my Xperia Mini pro has been broken, it doesn't show any image anymore, I think there is a problem with the screen but I want a confirmation or recommendation to find out what the problem is.
First the screen "touch" capability stopped working, and then two weeks after that, the back and option buttons stopped working too. And a week after that ,there was like a screen "flickering" (I tried to recreate the problem in the attached image) when I tried to either open or close the slider.
Finally the screen stopped working anymore. I tried to connect the phone to the PC but says that windows cannot recognize the hardware. And there's one more thing: I can turn on the phone, it vibrates, but the keyboard lights seems that are not working, they are permanently off.. and when I try to Increase the volume it doesn't sound either... There is only the black screen and a backlight.
Please Help me to find out what is the problem, I'm thinking to buy a screen replacement on eBay, but some people told me that is the "flex" cable. I'm not sure if there is a fix for my phone's problem.
Thanks!
Hey there.
Based on my experience, yes, your problem is most likey a flex ribbon issue. Your flex has been ripping apart lately, causing many of its wires to break. This can cause a lot of unpredictable problems, such as a misbeheaving notification LED, inactive ambient light sensor, or "dead" display/touch digitizer. Your problems have gotten worse over time, which is clearly a symptom of a broken flex.
You phone is no longer booting up to android because the kernel no longer detects a proper "response" from the display driver and halts the bootup. This is why you can feel the phone vibrating when pressing the power button, but nothing else happens. Your screen assembly is fine, I can assure you that, unless your glass is broken, of course.
Here's one hell of a good teardown guide: http://www.ifixit.com/Teardown/Sony+Ericsson+Xperia+Mini+Pro+SK17i+Teardown/7275
I used that very same guide when I repaired my own xmp. I regret messing with my screen assembly because I destroyed it and had to buy a new one, which is costly
Thank You so much for the advice ! Now I'll try to repair it, It doesn't seem too difficult. Thank You Again!!!

[Q] HELP! Problem with my Samsung Galaxy A5!

Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
JssCheonGz said:
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
Click to expand...
Click to collapse
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
saxmydix said:
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
Click to expand...
Click to collapse
thanks saxmydix, i used multiple chargers and it is still the same, i tried charging in another house in another area, still the same problem occured, so i doubt it is the problem with my charger.
thank you for your time and i appreaciate it a lot
darkspr1te said:
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
Click to expand...
Click to collapse
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
JssCheonGz said:
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
Click to expand...
Click to collapse
It wont be 100% of the cause but will affect performance of the screen.
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
Click to expand...
Click to collapse
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
Click to expand...
Click to collapse
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
Click to expand...
Click to collapse
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
darkspr1te said:
It wont be 100% of the cause but will affect performance of the screen.
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
Click to expand...
Click to collapse
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
JssCheonGz said:
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
Click to expand...
Click to collapse
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
darkspr1te said:
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
Click to expand...
Click to collapse
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
JssCheonGz said:
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
Click to expand...
Click to collapse
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
darkspr1te said:
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
Click to expand...
Click to collapse
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
JssCheonGz said:
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
Click to expand...
Click to collapse
Yes, that's exactly what I am saying. Although it's only a theory based on prior solutions, I dont have any proof to hand other than my experience.
darkspr1te
Battery issue
My galaxy A5 have some battery issue. It won't charge after 88%,and didn't turn off after 2%. The phone is turn on over night at 2%..please help me regarding this issue.

LCD Backlight is on but there's no video output

Hello!
My phone fell from a high place some weeks ago and the screen shattered. Touch was unresponsive, clicking everywehere, but LCD was fine, i could see everything on screen normally.
Ordered a new screen. Changed it, but when I turned it on, only backlight of the LCD was visible, but it was displaying nothing. I thought it was a defective screen (either way, it was, lots of stuck pixels), sent it back and bought another from the same seller. When I changed it and turned it on, again, no video output, lcd would light on but woundn't display nothing on screen. Googled a bit, found out it could be a defective fuse on the motherboard, and that soldering it again would solve. I know nothing about this kind of stuff, so I picked up a tweezers and apllied a little force on every fuse, because I thougth that way I could try to solve it. Well, it worked, kinda. I put the screen above that blue plastic glue only for testing, and it worked, I felt reliefed for seeing sony boot logo again. Figuring out it had worked, i took out the screen, took out the blue plastic, and glued the screen back on. For my surprise, it had the same problem as before, and it doesn't matter what I do now, it wont work anymore, only displays a black backlight with no video.
Could anyone help me out with this? Give me a hint of why it worked once but not anymore. Could it be there's really a defective fuse, or it was just a coincidence that it worked after it had force apllied? Also, the Screen flex is kinda loose, it keeps coming off all the time, and it's really hard to plug it to the LCD sometimes, is it supposed to be like that, or could it be the culprit? Also, touch is working normally, i can't see nothing on screen but i can click and feel it vibrating.
It's kind of a big text, but that's the way I could explain it. Sorry for the bad english, it's not my native language.
And thanks in advance if anyone can help!

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