Hi all, I have read huge amount of threads about problems with digitizer in Atrix 4G. My question is - who has never had problems with it? And how long have you got your Atrix 4G?
i have my atrix over a year now, never had any digitizer problem nor other. i have also tested over 10 different roms (currently with atrix-mrom for having the best battry life on my humble opinion).
Enviado desde mi GT-P5110 usando Tapatalk 2
Pesky person said:
Hi all, I have read huge amount of threads about problems with digitizer in Atrix 4G. My question is - who has never had problems with it? And how long have you got your Atrix 4G?
Click to expand...
Click to collapse
I never had any problems with mine.
I "inherited" it from my girlfriend a couple of months ago, and she bought it soon after it came out, so Feb or Mar 2011.
She never had any problems with it either, but she did have problems with her first one, I don't remember what exactly was going on, but I think it was digitizer-related. So she had it replaced about a month after she got it, and that's the one we have now. Like I said, no problems with it whatsoever (knock on wood).
You shouldn't really go by all those people having digitizer problems. It only makes sense you'll only ever hear from them. People not having any problems won't even bring it up. It's like trying to estimate if some device is reliable by reading on a forum about it, and then realizing there are a lot of people complaining about this and that problem, and then thinking "wow, I guess that device really has some issues". No it doesn't mean that! It's just that you won't ever hear from all the other people that DON'T have any problems.
Mine has it. But no phone is free from fault eh?
Sent from that Atrix... Motorola, where's my ICS?!
Year and a half, no issues. I don't over clock...
Sent from my MB860 on CM10
Soldier-2Point0 said:
Year and a half, no issues. I don't over clock...
Sent from my MB860 on CM10
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Click to collapse
I've had mine (replaced by att warranty due to fault with a REPLACED digitizer I did) since January. No problems at all. Just picked up another on ebay, no problems. I also never overclock as it kills the processor quicker (I know this from my pc experiences) and heats up the phone.
The only problem my atrix have/had is a dead pixel, but it's just one, so it doesn't bother me much.
I never had any problem with my digitizer, my atrix is ~1 year and 3 months old. Never overclocked it.
tatperson said:
Mine has it. But no phone is free from fault eh?
Sent from that Atrix... Motorola, where's my ICS?!
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Click to collapse
Its a wear and tear part like the battery cover . Comes down to how hard the phone is treated during its life span. Like tires on a car if you drive like a mad man your going to be replacing tires much sooner than expected.
Or to look at it very literal. The digitizer is comprised of several layers and components. Most important is the Gorilla glass. All the shocks, bumps, pressing and shaking has to go somewhere right? That kind of energy is transferred threw hard surfaces like glass and is absorbed or redistributed by the foam adhesive the digitizer floats on but not all of it. Some gets to the ribbon and delicate connections where tear happens. That's why there is flex in the aptly named flex ribbon. Not perfect tech however.
Sent from my MB860 using xda premium
I have being taking care of my Atrix like a baby. No issue with the touchscreen so far. My warranty will expire in 2 more days. :fingers-crossed:
Had mine just over a year no problems yet but slightly worried as well after reading about so many dodgy digitizers. Still 10 months left to upgrade so hopefully it lasts
Sent from my MB860 using xda app-developers app
Pesky person said:
Hi all, I have read huge amount of threads about problems with digitizer in Atrix 4G. My question is - who has never had problems with it? And how long have you got your Atrix 4G?
Click to expand...
Click to collapse
once i replaced my original several days after initial release, ive had it since then. what about the perfectly working touch screen?
Never had a problem with it( 1.5 years) rma due to finger print issue from the first one ( bought week of release)
Sent from my MB860 using Tapatalk 2
I have it for more than 1 year and it had the problem twice. Firstly, warranty fixed it; but the problem came back and it only works now with a clothespin fastening the top of it (no kidding).
my atrix used to have a dead pixel, i noticed it after a month, now it has been 7 months, i can't find it, screen is perfect now :good:
Had my atrix about 15 months and not had any digitizer problems at all.
... or fingerprint scanner problens for that matter.
Sent from my MB860 using xda app-developers app
Related
Ok, so this is my third replacement for the trackball issue and this one is even worse than the rest of them. I don't know if its even worth replacing again but that would be my question. Is like to get one that I can use for more than two weeks which is how long I've had this one and its going nuts selecting things randomly and switching home screens on its own. Forget when its charging, its totally impossible to use when its plugged in. Anyone have any advice on this or should I just talk to Verizon again. After three replacements is rather not but almost impossible to use at times.
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The magnets get messed up, its not the trackball. Avoid using the phone while plugged in to avoid the problem. I've had the same issue as well.
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Trackball
Unfortunately, they laid out the circuit kinda stupidly in this phone for the charger. The USB port is right on the opposite side of the board that has the 4 electromagnetic sensors that sense when the trackball's magnetic fields change. I'd agree with the poster above me, it's definitely the magnetic field being interrupted by electromagnetic interference. I've been having the same issue as well. I think I just might try something drastic, like completely rebuild that circuit.
Same exact problem here... was considering replacing but I see that apparently this is a common issue.
Absolutely no way to fix? Is there a way to disable the track ball with root or something?
Yeah, I've been through 4 Eris' for the trackball issue. I finally talked Verizon into switching to MOTO Droid for free. It comes in Tuesday. I do like the Eris but have so many problems with it. Ive had this one for 2 weeks and had same issue it still looks brand new. Can't wait for new phone now. Thanks guys.
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I should also say its not a device upgrade or anything else. They're doing a warranty swap for free to a brand new device. I kept calling them for almost two weeks and finally when I called the Verizon dealer near me they said they would do it for free. They initially wanted me to pay 289.00 for the MOTO Droid swap. I think they got sick of me. Lol
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I just sent mine back for the back cover cracking. I got tired of it and figured now would be a good time to do it while we wait for ICS and while we watch the Xron rom become even better. But has anyone else had to send theirs in to HP? Do you get a replacement or the same one back? Is it a refurb? Did they finally fix the issue with the cracking backs so I won't have to send it in again? How long did you have to wait for a new one?
I have sent mine over a month ago. They are really quick with that process. It takes about a week from the day UPS collects it to the delivery back to you. If you are in Europe so they will send it to Hungary to get it fixed. Mine got replaced even though I asked to change only the cracked case. But probably they decided to change the whole thing because I also had dead pixel. You can't say whether the device is refurbished or new but so far didn't have any issues! Good luck waiting and I believe that you might also get another device. But if otherwise let us know. I wonder how many people get theirs replaced and how many get only their cases fixed.
they discussed this on the xron thread. apparently this is a common problem with the case
cracking near the battery door. from that thread they replace with a refurbished unit. you can have it sent before sending your broken one back but it requires credit card information. one guy had his replaced 4 times for cracks.
Sent from my GT-i9100 using xda premium
virgilone2 said:
they discussed this on the xron thread. apparently this is a common problem with the case
cracking near the battery door. from that thread they replace with a refurbished unit. you can have it sent before sending your broken one back but it requires credit card information. one guy had his replaced 4 times for cracks.
Sent from my GT-i9100 using xda premium
Click to expand...
Click to collapse
Crazy. I don't use the tablet enough to justify having them send me one first. Especially right now when we're all still waiting for a big breakthrough for ICS. Seems like I might only be looking at a week and 1/2 max from what some people have said. I'm saddened that some people have had cases with multiple backs with cracks. I thought the HP Touchpad would be designed well and not be another Palm Pre...
are the cracks cause by the hp case or just stress cracks from a poor design?
Anyone having this problem, I read somewhere that if you ask for "advanced exchange" then they will send you the replacement first and if you don't send yours back, they charge your credit card.
Beats not having a tablet for 7-10 business days.
Sent from my HTC HD2 using Tapatalk
Perryking said:
are the cracks cause by the hp case or just stress cracks from a poor design?
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Click to collapse
No clue. I know that when the original Palm Pre came out I thought it was awesome until it ended up ****ing up twice. I just sold the replacement they gave me.
scariola said:
Anyone having this problem, I read somewhere that if you ask for "advanced exchange" then they will send you the replacement first and if you don't send yours back, they charge your credit card.
Beats not having a tablet for 7-10 business days.
Sent from my HTC HD2 using Tapatalk
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Click to collapse
I don't use my tablet enough to justify a hold on my credit card and a replacement. My only regret is that I now have to buy a new screen protector.
L33t Masta said:
No clue. I know that when the original Palm Pre came out I thought it was awesome until it ended up ****ing up twice. I just sold the replacement they gave me.
I don't use my tablet enough to justify a hold on my credit card and a replacement. My only regret is that I now have to buy a new screen protector.
Click to expand...
Click to collapse
As far as I saw there is no hold, or cost associated, I'm sure its just a precaution.
Sent from my HTC HD2 using Tapatalk
scariola said:
As far as I saw there is no hold, or cost associated, I'm sure its just a precaution.
Sent from my HTC HD2 using Tapatalk
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Click to collapse
They probably pre-authorize the amount before they send it to you.
tiny crack so far
I was able to land 3 32gb tp's during the first fire sale and I only se a few mm crack at the corner of a speaker on one of them. Could it be certain production batches were more prone to cracks?
Solartrooper said:
I was able to land 3 32gb tp's during the first fire sale and I only se a few mm crack at the corner of a speaker on one of them. Could it be certain production batches were more prone to cracks?
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Click to collapse
Possibly. My girlfriend's isn't doing it but she barely uses it right now until we get Android ported over to it. I'm waiting for ICS to be stable before I do it because she's not technically inclined like I am. Though I bought both on the day of the fire sale.
L33t Masta said:
Possibly. My girlfriend's isn't doing it but she barely uses it right now until we get Android ported over to it. I'm waiting for ICS to be stable before I do it because she's not technically inclined like I am. Though I bought both on the day of the fire sale.
Click to expand...
Click to collapse
I would recommended the latest xron rom if haven't done android yet. Latest 2.9.1 rom is working like butter for me. Just make sure you do a clean install and you should be golden. Might be a. While for a supqer stable ics.
Solartrooper said:
I would recommended the latest xron rom if haven't done android yet. Latest 2.9.1 rom is working like butter for me. Just make sure you do a clean install and you should be golden. Might be a. While for a supqer stable ics.
Click to expand...
Click to collapse
Haha thanks for that I've been around Xron since Alpha 3 for CM7 came out. I think ICS is going to be a big step forward from GB since they're putting so much time in to it. According to Dalingrin it's mostly done.
Roger that. It will be interesting to see how ICS comes out of the oven for sure . Meanwhile I'm diggin 2.3.7.
Solartrooper said:
Roger that. It will be interesting to see how ICS comes out of the oven for sure . Meanwhile I'm diggin 2.3.7.
Click to expand...
Click to collapse
Yea it will. I'm hoping it's going to be better than 2.3.7 right now. I don't want to give her a tablet that's always messing up and not connecting and stuff.
I've had my TP since the first firesale and just noticed the crack by my speaker a 2 weeks ago. I wasn't going to send it to HP but I may ask for them to send me the new cover first since they are doing that.
Mine has just been picked up and on its way to Hungary!!! apparently a bad batch of plastic was used and the "new" plastic shouldn`t crack
carterusm said:
Mine has just been picked up and on its way to Hungary!!! apparently a bad batch of plastic was used and the "new" plastic shouldn`t crack
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Click to collapse
Yea. I've heard that excuse before. But maybe it's actually true.
Heads up...
The advanced exchange is now a $59 fee. No longer a credit card hold. I just got this info from my chat session of dead external speakers on my 16GB Touchpad (internal HP firesale, August 2011).
At least I'll get the same unit back and it doesn't have case cracks (knock on wood).
YMMV, maybe my chat person was having a bad day.
mikehd1959 said:
The advanced exchange is now a $59 fee. No longer a credit card hold. I just got this info from my chat session of dead external speakers on my 16GB Touchpad (internal HP firesale, August 2011).
At least I'll get the same unit back and it doesn't have case cracks (knock on wood).
YMMV, maybe my chat person was having a bad day.
Click to expand...
Click to collapse
More than a 1/3rd of the cost of my 32GB TouchPad haha. What makes you say you're going to get the same unit back?
Also what the heck does YMMV stand for?
Got this beauty on launch day after calling up about 10 different tmobile stores!
I love this phone and its killing me to have these dead pixels especially because one of them is in the damn middle of the screen, the worst part is that it is sold out everywhere where I live so I cant even exchange it.
Get your **** together HTC and don't let your customers go through this frustration!!!
That sucks.
Hope when I get mine I don't have any issues like that.
Mine came in perfect, no issues whatsoever
Sent from my HTC One using xda app-developers app
EclipzeRemix said:
Mine came in perfect, no issues whatsoever
Sent from my HTC One using xda app-developers app
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Click to collapse
I thought the same till I ran the dead pixel test.
Anyways i'm glad for you enjoy it, its an epic phone!
So hold on you was happy with your phone until you ran a test that told you had a dead pixel? Sounds like nitpicking to me!
I also have couple of dead pixels, only saw them when I ran the dead pixel app..otherwise can't see them...
I feel some are just reaching to find a issue with there phones. It would be different if it affects anything but if you can't see it and everything us works ok just be happy with your phone.
How about people stop making threads complaining and just exchange their device.
Sent from my HTC One using xda premium
So I just noticed I have a dead pixel as well. I'm within my 14 day period but I unlocked my bootoader. Does anybody think I will get a problem from HTC when they get it back? I know they won't notice in store.
Sent from my HTC One using Tapatalk 2
I had 2 stuck pixels on the bottom left corner of my screen, but I noticed one day they both went away.
Got mine a week after launch. Cant find any dead pixels. Are you guys going to exchange your phones?
If I had a bunch in the center of screen I'd replace it. If it's the same as my One X and I just have 1 or 2 in the corner I'd probably keep it.
joshla102 said:
Got mine a week after launch. Cant find any dead pixels. Are you guys going to exchange your phones?
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Click to collapse
I made an exchange, second unit has one dead pixel on the top left but I decided to keep it.
Mine had a piece of dust inside the digitzier assembly. Ironically it was not able to be shooken out due to the "goo" that is placed in the gap between the digitizer and the LCD to prevent dust. I went to exchange it and I am fine now. I was pretty bummed out because my girls didn't have any flaws lol.
I have two stuck green pixels in the middle of my screen. What's weird is that you can only see them in the dark. I ran a stuck pixel fixer to no avail.
It's past the 14 days and I bought my phone from eBay. Does anyone know if T-Mobile will replace it? If not, no big deal. I can live with a few green pixels. Plus it's rooted, so I don't think they'd replace it, even though it was there before rooting.
I have 3 dead pixels on my phone. I was at day 16 when I noticed it and T Mobile is graciously exchanging it for me.
Will they replace it if it's rooted, or should I un-root it first?
kgor93 said:
Will they replace it if it's rooted, or should I un-root it first?
Click to expand...
Click to collapse
I would definitely un root the device before sending it back. From my understanding you can't re lock the boot loader so that is really just a crap shoot if you get a tech that actually checks those things.
This will be the second time sending my phone back for repair and last time they sent me a brand new phone and I lost everything hopefully they can fix my screen on my phone and send my phone back instead of sending me a new one. I love this phone but I have had more problems with it than any other phone I have ever had. But here is what happened. I had it in my pocket as usual. Same jeans I have been wearing for a while and I had just took it out to send a message to one of my friends. I put it back in my pocket and didn't do any moving or anything when it vibrated letting me know I had another message. I pulled out my phone and turned it on from sleep mode and i noticed the inside was cracked. I almost stated crying because it had not been a month from the last time i sent it in and the long time i spent talking to people on the phone and eventually getting a new phone shipped to me. I did get the next day after talking to several representatives and finally getting a new phone. This time I hope is different and I hope everything goes smoothly. It is just ridiculous that a phone this expensive has so many problems. I have a galaxy s2 that I am using now and the only thing wrong with it is the back cover has a crack in it and a little bit in the bezel. Other than that it works perfectly fine. I thought the build quality was way better on the xperia. I guess not. Apparently they are having this problem with a lot of xperia z ultras. Maybe I will get it fixed for free. The thing I hate about it is waiting 7 - 14 days. I am not a very patient person at all. I hope this does not happen a 3rd time. I love this phone so much and I hate losing it for a week to two weeks. It is my baby and I cant go without it. I will miss it while it goes on its trip to and from sony.
Ouch, that sucks! It's bad enough to send it in for repairs once, but twice? Hell no. It's a known fact that some Sony Z devices (not just the Ultra) have some kind of
manufacturing error that causes the screen to crack. It's bad enough to get a device that has this issue once, but you got a new one, and then it happens again? Ouchy!
First of all, I know how you feel, because my phone too had to go on warranty.
But, but, please breath man, you haven't used a single comma in the whole paragraph!
Last but not least, you can't compare two incredibly different phones like the GS2 and the ZU.
It's like comparing apples to alligators.
They're too different in all departments.
And the build quality is amazing on the ZU, but as an enormous phone, it has an enormous screen, and that is so thin you have to take care of it.
My wife has a Z and it's been on the ground more than in her hands, but it doesn't have a single scratch.
This is a 6mm thin phone, I take it out of ANY pocket when I'm sitting down, and if I don't, I don't bend even if I lose a 500 euros banknote.
The GS2 has been an amazing phone, the first of the Samsung rising as one of the world leaders on mobile phones market, but let's face it, you couldn't go back to it from a ZU even if paid.
Well, I sure as hell won't go back to anything that has the Samsung logo on it, but hey, maybe they'll go the Sony way or HTC way and make a glass/aluminum phone, with a build quality of a real flagship.
Sent from my C6833 using Tapatalk
fastest83 said:
First of all, I know how you feel, because my phone too had to go on warranty.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
You too!? What the...
LordManhattan said:
You too!? What the...
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Click to collapse
You don't remember my odyssey? I'm disappointed in you, son.
Sent from my C6833 using Tapatalk
fastest83 said:
You don't remember my odyssey? I'm disappointed in you, son.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
No, not really Seems like a lot of people have had their Ultras in for repairs (including me) in the last few weeks, so i have no idea anymore
LordManhattan said:
No, not really Seems like a lot of people have had their Ultras in for repairs (including me) in the last few weeks, so i have no idea anymore
Click to expand...
Click to collapse
Mine had the back lifted a bit, and I messed around too much with SetCPU bricking it, so I sent it back and they gave me a new one in exchange.
Sent from my C6833 using Tapatalk
fastest83 said:
Mine had the back lifted a bit, and I messed around too much with SetCPU bricking it, so I sent it back and they gave me a new one in exchange.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
Lucky guy! My technician didn't do anything. He was supposed to swap the display, but instead, he did a factory reset and wiped fingerprints off the phone. Quality bull**** right there. It's working great as usual, but the screen doesn't like "low" temperatures, but i guess i'll live with it. It's february now, so it's slowly starting to heat up outside.
Service rating: 0/10
LordManhattan said:
Lucky guy! My technician didn't do anything. He was supposed to swap the display, but instead, he did a factory reset and wiped fingerprints off the phone. Quality bull**** right there. It's working great as usual, but the screen doesn't like "low" temperatures, but i guess i'll live with it. It's february now, so it's slowly starting to heat up outside.
Service rating: 0/10
Click to expand...
Click to collapse
By the time I sent mine back it was like a month from the release, and since I bought it from Clove in the UK, but I live in Italy, and they weren't on sale here yet, they simply exchanged it because, according to them, they didn't have the knowledge to repair them yet, and Sony explicitly told them to give a new one in exchange.
Sent from my C6833 using Tapatalk
The issue is about screen getting glitched output. I don't think this is a software issue. There is some hardware issue because I tried flashing 5.0, 5.0.2, 5.1.1 still problem persists. Randomly at any time the glitched screen like seen in the pic is popped up in between from any app or just home screen. First i thought some app may be causing this but its not the issue. I deleted all the apps still this problem stays.
If you purchased off Google they'll repair or replace. 1 year you get.
adamberns said:
If you purchased off Google they'll repair or replace. 1 year you get.
Click to expand...
Click to collapse
No, I got this from ebay. What else can I do?
Adarsh_nair said:
No, I got this from ebay. What else can I do?
Click to expand...
Click to collapse
call HTC.. but other than that, you might be out of luck... since you got off ebay..
NJ_RAMS_FAN said:
call HTC.. but other than that, you might be out of luck... since you got off ebay..
Click to expand...
Click to collapse
Hmm thanks
I've been spreading word in xda about the same issues. If you search the Q/A forum, you'd find too many people having this issue. This is due to a faulty GPU when the device heats up excessively. Recurrent issue in a Nvidia chip. If you bought it recently within 30 days on eBay, I'd suggest you return your device and claim your money back. Else I'm afraid you are screwed since neither HTC nor Google offer warranty if purchased through unofficial sources in India.
valentine86 said:
I've been spreading word in xda about the same issues. If you search the Q/A forum, you'd find too many people having this issue. This is due to a faulty GPU when the device heats up excessively. Recurrent issue in a Nvidia chip. If you bought it recently within 30 days on eBay, I'd suggest you return your device and claim your money back. Else I'm afraid you are screwed since neither HTC nor Google offer warranty if purchased through unofficial sources in India.
Click to expand...
Click to collapse
Now that what i feared. Let me see if they will take this back. Anyway thanks for the info that was really helpful
Unfortunately your Nexus 9 is toast. This happened to my first one and it got so bad it would happen during boot and I couldn't get any further. HTC was next to unless. Delt with them for 3 weeks trying to get an exchange. They are clueless. They wanted to try flashing stock image over and over. I'm like dude, I'm a Nexus owner. Don't you know your customer base? Anyways, best buy agreed to exchange it for a new one if I bought their premium protection plan, which I did gladly. But it is a hardware failure. There's no fixing it.
I just had my day one nexus replaced for the same issue last week. Had been getting worse for months. I called warranty service, told them about the screen corruption/noise/lockup issue needing a mainboard replacement. sent my tablet back and they overnited me a replacement that appears brand new (mine was mint condition as well). Still has lightbleed and so-so buttons but works great and I've put it through its paces. Only thing I had to tell them was the serial # but I was the original amazon purchaser.
Is it a newer build date than your original?
I had an experience similar to techiedj's. Got my old N9 replaced by Google a few weeks ago. Replacement looked brand new, but is actually an older built with slightly crappier buttons. Curious how long this one will last now...
These are the symptoms that I saw: At some point the screen started to flicker for a few seconds, then froze, and slowly turned black. After a few second I could turn on the display again. The area on the back next to the camera had become hot, but apps that read the sensor values did not really show high temperature (50 degrees or so). A good way to trigger it was to open Chrome and open multiple pages in a short time (opening different links in new tabs). Surprisingly, seemingly GPU intense games were less affected by this than Chrome. Factory reset did not help, even when I skipped the initial login/restore apps step.
Hopefully they aren't all doomed to this fait at some point. I have best buys replacement plan now, so this this can die early Jan 2017 and I'll get whatever the new Nexus is then.
Not really. HT4AJ I think it was, HT4AY on this one.
Sent from my Nexus 9 using XDA Free mobile app
techiedj said:
Not really. HT4AJ I think it was, HT4AY on this one.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I went from an AE to an AF. Hard to believe best buy still had old stock, but I guess they didn't sell a lot of these. Buttons are nearly perfect on this one though. Way more tactile and the volume up isn't sunken in.