I have been having problems with sending and receiving text messages. Well to be honest I can't at all. I called cs and they wanted me to accept an update. I am rooted so of course I didn't go through with it and I did not let her know I did not go through with it. I just told her it didn't work. My question is should I unroot and go through with the troubleshooting?
Sent from my EVO using xda app-developers app
gmarkiek said:
I have been having problems with sending and receiving text messages. Well to be honest I can't at all. I called cs and they wanted me to accept an update. I am rooted so of course I didn't go through with it and I did not let her know I did not go through with it. I just told her it didn't work. My question is should I unroot and go through with the troubleshooting?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
have you try doing the ##72786# and putting your msl then pressing menu and selecting reset and let the hands-free activation finish?
HTC EVO LTE
luisrod03 said:
have you try doing the ##72786# and putting your msl then pressing menu and selecting reset and let the hands-free activation finish?
HTC EVO LTE
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Click to collapse
Can I do that while rooted?
Sent from my EVO using xda app-developers app
luisrod03 said:
have you try doing the ##72786# and putting your msl then pressing menu and selecting reset and let the hands-free activation finish?
HTC EVO LTE
Click to expand...
Click to collapse
I did the reset but still unable to send or receive text.
Sent from my EVO using xda app-developers app
did you just root? try this:
Once you reboot, let hands free activation finish. Or go settings-> activate. If it does not complete or something doesn't work, like sms, try making a phone call (not *2 or an 800 number, an actual call. call your mother!) If that does not work, just stay on the line and you should be connected to a Sprint rep that will refresh your phone. then update your profile and prl, in settings -> system updates. (info from the rooting/panda threads)
it sounds like you need a refresh to me. I'm not sure they can force an ota update onto your phone, I think they just re-authorizing your account on the sprint network, but someone else can confirm that before you trust me on it.
if you just did lazy panda s-off, you definitely need to do this now.
good luck man
from my EVO using xda app-developers app
Related
Anybody experienced this problem it happens every time I go into roaming. I can't make calls at all. It just constantly goes to Verizon wireless is unable to authenticate your device! I'm getting really frustrated now!
Sent from my PG86100 using xda premium
Call customer service and tell them. They will send a refresh to your device. It takes 2 minutes.
Supercharged yj
Rob the plumber said:
Call customer service and tell them. They will send a refresh to your device. It takes 2 minutes.
Supercharged yj
Click to expand...
Click to collapse
Exactly what he said. You have to call CS to get this fixed.
Sent from my PG86100 using Tapatalk
I can confirm what they said above, call sprint get them to do an hlr refresh (reset, reload, etc....) and that should do the trick. I've even heard of people doing it over sprint chat on their website. I literally had the EXACT same problem and this did the trick.
Contact sprint however you'd like, and ask for an hlr reset. They'll ask you to turn off your phone and pull battery for 2 minutes. (if they dont have you pull your battery, they didn't do it on their end)
I never had to pull my battery, only reboot the device.
Supercharged yj
Solution - simply dial the area code in front of the phine number.
Sent from my SPH-D710 using xda premium
Overstew said:
Solution - simply dial the area code in front of the phine number.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Who types in phone numbers anymore? I barely remember my own. Lol
Supercharged yj
Just spent 45 minutes in sprint chat. Trying to get am hlr reset the result was the csr rep trying to get me to do a full data wipe and my phone because there was no option under wireless & networks to toggle (NFC) Near Field Communication I was like you do know we're troubleshooting an HTC Evo 3d right? Idiot this phone didn't come with an NFC feature! Grrrr all I wanted was an hlr reset so I could roam on Verizon networks. Them he had me try the whole ##msl# thing and all the info was there so he said it magically reset and reprogrammed itself lmao idiots they hire I swear to God!
Sent from my PG86100 using xda premium
It sounds like you need to call back and talk to someone else. It took me maybe 5 minutes.
Supercharged yj
I am having the same problem. Will they care that I am rooted?
AggieT said:
I am having the same problem. Will they care that I am rooted?
Click to expand...
Click to collapse
You don't have to tell them you're rooted, just follow the instructions that I posted a page back, should clear you up....
Here, copied and pasted...
Contact sprint however you'd like, and ask for an hlr reset. They'll ask you to turn off your phone and pull battery for 2 minutes. (if they dont have you pull your battery, they didn't do it on their end)
Maybe I'm wrong but, its called a "CHLR" just called and haven't roamed yet. I'm waiting so I can make a test call.
Edit: Well just went into roaming after the chlr reset and I'm still getting the Verizon msg.
Optimal Carnage said:
Just spent 45 minutes in sprint chat. Trying to get am hlr reset the result was the csr rep trying to get me to do a full data wipe and my phone because there was no option under wireless & networks to toggle (NFC) Near Field Communication I was like you do know we're troubleshooting an HTC Evo 3d right? Idiot this phone didn't come with an NFC feature! Grrrr all I wanted was an hlr reset so I could roam on Verizon networks. Them he had me try the whole ##msl# thing and all the info was there so he said it magically reset and reprogrammed itself lmao idiots they hire I swear to God!
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
They only hire habdibadab (call him hank) from bangalistan, they wont hire americans who know what they're doing. I go to the sprint store down the road and end up telling them how to fix my phone, but yet I failed the personality tests... assholes.
Just dial the area code first!!!!
Sent from my SPH-D710 using Tapatalk
Overstew said:
Just dial the area code first!!!!
Sent from my SPH-D710 using Tapatalk
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Click to collapse
That doesn't work!!!!!!!!!!!!!!!!!!
Sent from my PG86100 using XDA Premium App
Have you tried going into your wireless settings/mobile network/roaming and select automatic??? It might be worth giving a shot if you haven't already.
Locked & Loaded
""Shooter on Deck""
laie1472 said:
Have you tried going into your wireless settings/mobile network/roaming and select automatic??? It might be worth giving a shot if you haven't already.
Locked & Loaded
""Shooter on Deck""
Click to expand...
Click to collapse
Yes I have. Its always been set to that.
Nevell said:
Yes I have. Its always been set to that.
Click to expand...
Click to collapse
Well try setting it to home. Also what rom are you running???
Locked & Loaded
""Shooter on Deck""
I bought an Evo 3d on craiglist and got it activated. I have talk/text but i have no data, and it also wont do the Hands Free Activation. I found out the phone was previously flashed to cricket and the prl has been changed. So im trying to figure out what i need to do to get data working and how to change my prl back to spints because it wont update through Software Updates. I have tried flashing 2.17.651.5 RUU and it didnt help. Any suggestions?
Have you tried just updating the profile?
Menu/Settings/System Updates
Sometimes this can help with a bunch of issues relating to no data service. Aside from that, you may just have to call in and get the phone re-provisioned.
yea ive tried that and been on the phone with sprint and nothing is fixing the problem but i will be at my local sprint store today so hopefully they can fix the issue "i hope" haha
Sprint couldnt do anyhthing either.. they said they would have to further investigate the problem but cant because it hasnt been active on my account for over 30 days so im back on my shift now is there anything i can do?
Sent from my PG06100 using XDA App
I did a little research I found this which may help its flashing your phone back to sprint from metro pcs but a am sure it will work in your case too
http://forum.xda-developers.com/showthread.php?t=1045629
Here is another one this one this one is from cricket back to sprint for the evo so I am not sure it will work for you or not but I am posting it for you anyways.
http://forums.androidcentral.com/ht...ed-help-flashing-evo-cricket-back-sprint.html
Always remember Google is your friend!
Try this
Open up your dialer and dial
##72786#
select edit and enter MSL
select menu and then Reset
You will need your msl to get it just download an app called msl reader from the play store.
After you have done with that it should do a hands free activation. When its done then do this
Dial
##3282#
select edit and enter MSL
select data profile
select menu and select Restore
Let it reboot and then when your back booted up update your profile and prl to see if that works.
#Root-Hack_Mod*Always\
laie1472 said:
Try this
Open up your dialer and dial
##72786#
select edit and enter MSL
select menu and then Reset
You will need your msl to get it just download an app called msl reader from the play store.
After you have done with that it should do a hands free activation. When its done then do this
Dial
##3282#
select edit and enter MSL
select data profile
select menu and select Restore
Let it reboot and then when your back booted up update your profile and prl to see if that works.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
I've done all that still nothin doesn't work.. im going to try the above tonight when i get home
Sent from my PG06100 using XDA App
pcausey77 said:
I've done all that still nothin doesn't work.. im going to try the above tonight when i get home
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
If you have done all this then why would you not post what methods you already tried ??? If you post methods you've already tried then that would prevent members from suggesting them.
#Root-Hack_Mod*Always\
I should have but i was in a hurry when i made the post because i didnt have a working phone...
Sent from my PG06100 using XDA App
Like you said, it sounds like you need to flash a sprint prl, as it might still have the cricket one. If someone can list their prl, then compare it to yours. If it is different then you can follow my thread HERE to try flashing the prl. I haven't tried flashing the prl on the 3d yet though, so it might be a little different. That was the only way I was able to get data working, and I tried every other method.
Techknowfile made a modified epst.apk for the og EVO. It works for sense roms on the 3d. I have it on my SD card, but I can't post it from the xda app on my phone. It makes it so you can dial ##prl(775) and change your prl on the go. Here's a link to his thread http://forum.xda-developers.com/showthread.php?t=696073
Sent from my PG86100 using XDA
That's what it was I finally got it all working last night
Sent from my PG86100 using XDA App
So I was on hboot 1.5 (2.17) and wanted to downgrade. Calls, sms and data were all working fine. Did a nandroid, downgraded successfully and ran 1.13 ruu.
Booted up and still had all working, now with hboot 1.4 so I did revolutionary method for s-off and it seemed it wiped all my data, sms and calls.
Had weird phone # (00000728, something like that) but I had a backup I made on QPST so I restored and had calls and sms back but not data.
I restored my nandroid hoping there was a chance but nothing happened. When I turn mobile network on, I keep getting error code 67 and can't surf the web.
Also, I'm on a Mexican network (Iusacell) and my EVO is CDMA.
Any ideas of what can I do?
Inviato dal mio PG86100 utilizzando Tapatalk
before root had that problem. went to update profile under settings -- system updates and that fixed it.
Do a hands free activation to get your data back. ##72786# then it will ask you to enter you MSL and then let it do its thing. It will check for prl and software updates. Make sure you press cancel for software updates. You should be good to go then.
Sent from my PG86100 using xda premium
Robert542 said:
Do a hands free activation to get your data back. ##72786# then it will ask you to enter you MSL and then let it do its thing. It will check for prl and software updates. Make sure you press cancel for software updates. You should be good to go then.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
It doesnt do anything, i just see my MDN and other info
Sent from my iPad using Tapatalk HD
Had the same issue a while back, I did all those tricks from before and still had the same error. I had to call up my service provider and then ended up resetting my network/data connection and it was fixed.
I also had it happen again but this was was due to a second error. I was running an airwave and I just had to reboot it and it was fine again.
Z
zsibisi said:
Had the same issue a while back, I did all those tricks from before and still had the same error. I had to call up my service provider and then ended up resetting my network/data connection and it was fixed.
I also had it happen again but this was was due to a second error. I was running an airwave and I just had to reboot it and it was fine again.
Z
Click to expand...
Click to collapse
Thanks, will try this tomorrow
Sent from my iPad using Tapatalk HD
Royalfox said:
It doesnt do anything, i just see my MDN and other info
Sent from my iPad using Tapatalk HD
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Click to collapse
Oh that's right I think you have to press menu then reset. Sorry its been awhile since I last did it.
Sent from my PG86100 using xda premium
zsibisi said:
Had the same issue a while back, I did all those tricks from before and still had the same error. I had to call up my service provider and then ended up resetting my network/data connection and it was fixed.
I also had it happen again but this was was due to a second error. I was running an airwave and I just had to reboot it and it was fine again.
Z
Click to expand...
Click to collapse
This is correct. This is a problem on the carriers end and you need to call and have them reprovision your line. Fast and easy.
I did a trade here on XDA for my wife's Evo (which she loves) but it seems that the person that owned it before me flashed it to boost mobile. I really have no clue about anything when it has to do with flashing carriers as I've never had to do it.
The phone works fine except she can't send or receive texts with out some sort of attachment (a little annoying attaching a pic to a text when I just want to send a simple text). Also occasionally when she makes a phone call it will tell her to call boost mobile.
The person that owned it before me relocked the phone and left it rooted.
My question is...
Can I unlock it and flash a stock rooted Sprint ROM? Will that get rid of any boost mobile traces. Or should I just take it to Sprint with my pants jacked to my tits druling and act like a retard?
Happy wife... happy life.
Sent from my SCH-I535 using xda premium
Try this.
1. Write Sprint PRL back to the device.
2. Dial ##786# from the dialer. Enter the SPC (you probably set it to 000000 after flashing. Hit menu in the upper right corner and go ahead and reset.
Reboot the device. You should see the hands free activation pop up upon the next reboot.
Sent from my HTC Evo LTE powered by Meanrom
mexiking713 said:
Try this.
1. Write Sprint PRL back to the device.
2. Dial ##786# from the dialer. Enter the SPC (you probably set it to 000000 after flashing. Hit menu in the upper right corner and go ahead and reset.
Reboot the device. You should see the hands free activation pop up upon the next reboot.
Sent from my HTC Evo LTE powered by Meanrom
Click to expand...
Click to collapse
Awesome! Thanks so much. I'll give this a try tomorrow night (wife is out of town visiting her mom) and let ya know what happens.
Sent from my SCH-I535 using xda premium
chefdave12118 said:
I just take it to Sprint with my pants jacked to my tits druling and act like a retard?
Click to expand...
Click to collapse
This.
Mostly because I like your description.
Sent from my EVO using xda app-developers app
PsiPhiDan said:
This.
Mostly because I like your description.
Sent from my EVO using xda app-developers app
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Click to collapse
Hhaba
Sent from my SCH-I535 using xda premium
so whats the word???
evo401 said:
so whats the word???
Click to expand...
Click to collapse
She gets home tonight (visiting her mom) then I can get my hands dirty.
Sent from my SCH-I535 using xda premium
chefdave12118 said:
She gets home tonight (visiting her mom) then I can get my hands dirty.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
nice! let us kno how it goes
I haven't had much time to research this but my wife's Evo has the 1.5 hboot. I was told by a WELL respected "recognized dev" to root, s-off, custom recovery and flash a Sprint ROM and all traces of boost mobile will be gone. With the 1.5 hboot it seems I'm kinda screwed.
If I'm wrong about the 1.5 hboot you'll have to excuse me. I've been out of the HTC scene for a while.
Am I wrong about the 1.5 hboot being unlockable?
Edit. My wife took it to sprint when she first got the phone and I think they updated it. Bastards!
Sent from my SCH-I535 using xda premium
I have both the SGS3 and the EVO 4GLTE. I switch between the two phones every now and then. The problem is when I activate the evo via the Sprint website, I get the constant error code 67 message. Doing a ##scrtn# or ##rtn# reset doesn't help. It goes through the activation but data doesn't work. I can make phone calls...
When I activate the SGS3 I don't have any of these issues.
How do I get data to work on the evo 4g lte without having to call Sprint tech support?
Have u tried updating profile and prl? Long shot but it worked for me in similar situation
Sent from my SPH-D710 using xda app-developers app
te45a said:
Have u tried updating profile and prl? Long shot but it worked for me in similar situation
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Yah I tried this but it didn't work.
Data Call Failures.. How I hate them. My first EVO failed when updating profile, and I lost data and texting for good on it. No EPST codes would work with it, nothing would happen.
I would suggest bringing it into a Sprint store.
SoraX64 said:
Data Call Failures.. How I hate them. My first EVO failed when updating profile, and I lost data and texting for good on it. No EPST codes would work with it, nothing would happen.
I would suggest bringing it into a Sprint store.
Click to expand...
Click to collapse
Yah but I don't want to do that all the time when I activate the evo 4g lte. Also kinda afraid that the will update the hboot.
Very weird this time when in switched over, I was able to do with ##scrtn# and activated and provisioned properly and data is working.