[Q] NO More TOUCH function on Tablet Screen - Android Q&A, Help & Troubleshooting

A new Hyundai Rock X IPS tablet.
Loaded Android v4.1 stock Firmware.
Turned off at evening as always. Turned on next morning routinely but waked up without Touch function which makes the tablet unusable..
Reflashed several time w/ FWs of the last two version of factory.. Every time the same result. Booting up w/o touch facility and not possible to start and execute initial settings and use the tablet..
It is bricked some way..
As it is not recovered by flashing with factory FWs, what would be the reason? Hardware failure ? But screen is okay, only no response to touch.
What do you suggest ??
I am away to China and no chance to ask service and replacement..
But if it is screen hardware failure maybe a new screen (as spare part) may be purchased and replaced..
Do you think Hardware ? Could it be disconnection of some part such as digitizer ?

Unfortunately i just experienced the same problem. Searching on Google and it seems its becoming a common complaint. I think its a hardware problem.
P. S.
Mine is just 4 days old.

Related

[Q] Black Screen of Death?

Hello fellow HTC HD2 users,
I have a problem with my HTC HD2 for some time, its in the touchscreen and the problem is that in the beginning my phone sometimes wouldnt respond, random locks, and a weird defect that causes a problem so i cant touch the W key on the onscreen keybord .. on all ROM/RADIO combi ive tried, also on Android builds from my SD.
But today my phone screen is black and frozen it seems, even the bootloader is a black screen, i tryed a new HSPL flash, Radio actualy everything, but it seems that its dead (only backlight lights up).
Now ive read something about older batches of phones that have this problem .. now my brother also has a HTC HD2 but got it later then me, and first thing that i noticed when i wanted to flash his software, was that he already had the 1.66 rom, while mine was with 1.48 out of the box. (ye its software but ..)
I will return it to the store ofcourse. (reflashed stock spl/rom from htc site with sd card method, just 2 days ago )
Anyone know if they will replace my phone for a new one?
Or will they just fit in a new screen?
Or mabye some tips to solve this problem?
Thanks
Tips to help you solve it ? i doubt there is .
But it may be the screen is defected .. did you drop it on the floor or something ?
And since the problem is in Android AND WinMo thenyou should consider a replacement .
Good Luck
I did bring it to the store today, now 3-4 weeks without my HD2 :'(
Anyway, no it never dropped, i always take good care of my phone, expecialy with a big screen as the HD2, it seems that this problem lies in older devices of the HD2.
Btw check this:
http://wmpoweruser.com/strange-htc-hd2-touch-screen-behaviour-is-your-device-affected/
The youtube video shows what i ment in the OP, screen 1 is MY phone, screen 2 is my Brothers phone (not actualy on that vid, but its the same resemblance).
Maybe helping people that have the same problem.

touchscreen won't respond after a minute of use

Hello have a good day,
As the title shows I have an archos 80 g9 1.2ghz edition I have searched but my problem with my tablets touchscreen is different from others. i gave this tablet as a gift to my sister upon vacation here in the Phils. Several weeks ago, we updated the tablet to Archos latest stock firmware 4.0.7 and it runs good after the update and played several movie streaming afterwards. While streaming movies the tablet keep on playing and wouldn't respond to touch. We turned off the tablet and let it rest for a while and sure upon booting it up again it works that seems it has no problem, but after several minutes the touchscreen hangs again and won't respond. I turned off and recalibrated the tablets touchscreen upon next boot but it's still the same as usual it hangs after several minutes of use. I have tried forced calibration in the recovery several times and the results is still the same. Have re- installed twice the official archos 4.0.7 firmware but nada still get the same results. The last thing I do because I thought maybe its a firmware issue was to install surdu petro custom 4.0.7 rom which I have flash successfully. Ihave formatted the disk prior to flash to clear it of any previous files but the tablet still behaves the same.
I know its only the touchscreen because even if the touchscreen hangs when I paired my sgs2 as a remote to the tablet it still responds and function as it should only I cannot control the tablet to the touch. I just want to ask if someone had experienced this situation and how you dealt with it. If it is a hardware issue thus anybody tried to open the tablet maybe a connector to the touchscreen digitizer is loose that when the tablet heats with use, the connector expands and lost contacts. i really need an insight on how to do these. Shipping the tablet back for warranty would cost more since I have brought already the tablet here in the Philippines. Any guide or solution is greatly appreciated. Will be trying to install older firmware later.
Thanks in advance
edit: already seen some teardown and pics from this forum and will do a teardown fix if firmware flashing won't work.

[Q] Frustrated with desire x

I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
neXus PRIME said:
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
Click to expand...
Click to collapse
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
rocky00001 said:
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
Click to expand...
Click to collapse
Let the warranty guys wonder why the issue happened. Its a costly thing, and warranty is EXACTLY for these type of situations. USE it.
Just save yourself the hassle and get it replaced like nexus suggested if you dig into what the causes are it will take a while because i tried to with an older htc device
Jb wont solve it, if its kinda similar to my problem described in your previous thread, motherboard change is the only option
thanx everybody . so that means i will live with this faulty device for sometime more till i go back to my work place n have access to service station
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
djranbhir said:
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
Click to expand...
Click to collapse
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
myusernamewastoken said:
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
Click to expand...
Click to collapse
ditto.it started once in week types but now the frequency is pretty constant n not progressive.. might be that we are few of unlucky ones.
i called htc few days back they told me flashing rom should fix it
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
rocky00001 said:
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
Click to expand...
Click to collapse
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
I also have 720.3 but don't have such problem.
That's absolutely a hardware problem,take it to service center asap n dont wait for jb update.
sent from my HTC DX
myusernamewastoken said:
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
Click to expand...
Click to collapse
YEA may be i can but that will take forever in India to get a proper response from main htc office/SC that is 3500 miles away. I will be in bangalore in may/june so will directly go the main service centre myself. Additionally I don't think they will replace the phone immediately so sending over mail will be useless if i get the same phone back with some temprory tweaking from their side.
I have 6 months of warranty left till November so if it goes bad let it be, my case will get stronger.
Can i flash my phone back to 1.18.420 myself without voiding warranty.?
In future i will think twice before going for HTC
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
djranbhir said:
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
Click to expand...
Click to collapse
thats old desire trick called "put that brick into freezer", but it doesnt help in long term, youll have to cool it whole time youre using it
RANDOM REBOOTING devices with STOCK ROMs have FAULTY HARDWARE.
I phone shouldnt reboot on heat even with extreme use, and if it does, its faulty.
If you have custom roms or kernels, then it might be due to software issue, but on STOCK, its always HARDWARE.
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
You remember me about my old Mio A701 phone who started to behave strange for month or two... and after that the radio chip crashed...
Also it happend on my wife's LG phone that a little dirty (mettalic I think) on circuit inside right behind the power plug was able to freeze the phone and some times to restart.
So, if you tried all that things and the problem is not solved then it is a hardware problem! You have to disassemble the phone and repair it! Or go to service center (never I had).
its not a heat problem coz .i can use this device for prolonged sessions. only when the screen is off and network on it reboots
PS. when is jb coming to India
Try one more thing there is a app(don't know name) which can increase the minimum processor frequency
Try that out may be your CPU has very low min speed, don't sure about this but give it a try.
If that requires rooting then don't do it.
sent from my HTC DX

[Q] Ghost touchs depending how you hold the tablet

Hi guys,
Device: Version is G9 101 TURBO 8GB (A101).
Issue: depending on how you hold the tablet, lots of ghost touchs appear on screen and cause undesired touches. Example: if I hold it on the left side and try to use Google Maps, maps get crazy and start moving all over and zooming in/out.
I see some people complaining about it, but it's still difficult to see if it's a hardware or software problem.
Some people say reverting back to firmware 3.2.80 fix the problem, but I tried to downgrade the firmware with official and rooted versions and been unsuccessful (official gives error 221 because you can't officially downgrade and the rooted one flashes Archos logo nonstop).
I also tried to install CyanogenMod but installation fails after I select the ZIP file (stops at creating data ext4). Maybe because it's not rooted (I only have SDE installed).
Others apparently sent it to Archos for repair but I haven't seen the results - did them fix the problem?
If you experienced this issue, could you please post your solution?
Thank you!
ijrr said:
Hi guys,
Device: Version is G9 101 TURBO 8GB (A101).
Issue: depending on how you hold the tablet, lots of ghost touchs appear on screen and cause undesired touches. Example: if I hold it on the left side and try to use Google Maps, maps get crazy and start moving all over and zooming in/out.
I see some people complaining about it, but it's still difficult to see if it's a hardware or software problem.
Some people say reverting back to firmware 3.2.80 fix the problem, but I tried to downgrade the firmware with official and rooted versions and been unsuccessful (official gives error 221 because you can't officially downgrade and the rooted one flashes Archos logo nonstop).
I also tried to install CyanogenMod but installation fails after I select the ZIP file (stops at creating data ext4). Maybe because it's not rooted (I only have SDE installed).
Others apparently sent it to Archos for repair but I haven't seen the results - did them fix the problem?
If you experienced this issue, could you please post your solution?
Thank you!
Click to expand...
Click to collapse
Just a follow up: I went back to the store and replaced for another one (same model) and this one works perfectly.
If it matters, the first one had serial number beginning with PR13 and the new one has PR08... maybe it helps someone.
I actually have the same problem. My A101 G9 got its LCD broken some time ago, I ordered a new display and replaced it myself (because Archos assistance was really awful, they sent me the tablet back with the transport costs added only) and now i had this strange issue in the bottom right corner. It's now impossible to use. I thik it's a digitizer glass issue, can you help me?
hmmm... I have no idea what might being happening there...
In my case I replaced the unit for another one and it's been working fine BUT after charging I noticed I might get ghost touchs in the corner too but in that case calibrating (inside Settings > Repair) fix the issue.
The unit I had before, nothing was fixing... so probably a hardware problem.
maina19 said:
I actually have the same problem. My A101 G9 got its LCD broken some time ago, I ordered a new display and replaced it myself (because Archos assistance was really awful, they sent me the tablet back with the transport costs added only) and now i had this strange issue in the bottom right corner. It's now impossible to use. I thik it's a digitizer glass issue, can you help me?
Click to expand...
Click to collapse

[Q] sk17i - touchscreen doesnt respond - sofware or hardware problem ?

hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
hackoffon said:
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
Click to expand...
Click to collapse
If you did a clean flash with stock rom & that didn't helped than its an hardware problem!
But you are luck if your touch is miss calibrated or its an overheating issue.
Do your mini's soft buttons starts pressing itself?
Go have a look here
[solved]
i solved it with new lcd + digitizer from ebay and made some manual assembly. my phone now works great, so i suppose problem was caused by hardware
Touch not working
After installing ultimate HD 5.0 version on my SK17i (Mango) device..
So i installed CM 10.1 kernel and cm-10-20130929-NIGHTLY-mango ROM but still the touch is not working.....
Help me i tried switching to back to stock ICS but nothing is working now..
The only solution that work for me
Flash stock kernel
install zeally cream with device as Active
after touch starts but keyboard don't work but for that another keyboard zip is available http://forum.xda-developers.com/show....php?t=1690889
but i am still looking for TOUCH WORKING on my stock rom or in any other rom as it works only in the zeally cream as i mentioned above ..
help me to make touch work in CM version or in STOCK
My device
Xperia Mini Pro (SK17i)

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