[Q] Is my phoned hard-bricked? - Galaxy S III Q&A, Help & Troubleshooting

So I went on rooting AT&T SG S III using Toolkit 5.0 from XDA. After running Odin rooting, my phone was unresponsive to the next step. I then unplugged the phone and redid. So now
- cannot go to downloading mode; when hold Volume Up+Home+Power, it vibrates, shows Samsung icon and then black-out
- hold power button and it'll be the same
- computer doesn't recognize the phone whatsoever
So was phone hardbicked? Is there anything I can try?
Had the phone not even a week and now this happened

You screwed yourself by flashing stuffs from international forum. Read every details next time.
:banghead:
Sent from my GT-I9300 using xda app-developers app

qhung said:
So I went on rooting using Toolkit 5.0 from XDA. After running Odin rooting, my phone was unresponsive to the next step. I then unplugged the phone and redid. So now
- cannot go to downloading mode; when hold Volume Up+Home+Power, it vibrates, shows Samsung icon and then black-out
- hold power button and it'll be the same
- computer doesn't recognize the phone whatsoever
So was phone hardbicked? Is there anything I can try?
Had the phone not even a week and now this happened
Click to expand...
Click to collapse
Is your phone International I9300 if not then you are in the wrong forum and have flashed wrong firmware .
AT&T SG S III ??? see sticky top of the page .
jje

Arsaw said:
You screwed yourself by flashing stuffs from international forum. Read every details next time.
:banghead:
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
it might be it. I just googled the rooting and it just lead me to the toolkit page. I have no clue those was for international version only. Thanks for the reply!

Well if its not going in download mode than get yourself a USB JIG. Hope that helps
Sent from my GT-I9300 using Tapatalk 2

blackyz said:
Well if its not going in download mode than get yourself a USB JIG. Hope that helps
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
I think it's bricked but whether hard or soft, I don't know. However USB JIG worth a try though. Thanks for a suggestion

Related

Possibly bricked phone?

Okay, so I just bought my Galaxy S2 a few hours ago came home and went to root it just like I've done every android phone when I get it. So far I've had a G1, HTC Hero and a HTC Evo 4G. So I'm not really new to doing any of this but I wouldn't say I'm any expert either. I used the tutorial for rooting from here (http://forum.xda-developers.com/showthread.php?t=1301682) and it was this youtube video. (http://www.youtube.com/watch?v=R-2Z2dKsuio) I tried to do it and got all the way until the point where you push start and then it said that it failed. Now all I can get my phone to do is pop up to a screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I have looked for a recovery mode option in Kies but can't find anything. The only thing I find is something about an Emergency Recovery and when I try that it asks for a pin or something. If anybody can help it'd be awesome!
What were you trying to flash? with Odin, right?
Remove the battery, hold both volume buttons, plug in USB, keep holding volume buttons.... does it enter download after ten seconds or so?
Try with this stuff using odin if you can enter download.
http://forum.xda-developers.com/showthread.php?t=1286432
Then enter 3 button recovery and wipe data.
See if it boots.
Disclaimer: I'm no pro. This is just what I'd do. I'm not 100% certain new phones are identical to phones from October 2nd.
Sent from my SGH-I777 using xda premium
jc1337 said:
Okay, so I just bought my Galaxy S2 a few hours ago came home and went to root it just like I've done every android phone when I get it. So far I've had a G1, HTC Hero and a HTC Evo 4G. So I'm not really new to doing any of this but I wouldn't say I'm any expert either. I used the tutorial for rooting from here (http://forum.xda-developers.com/showthread.php?t=1301682) and it was this youtube video. (http://www.youtube.com/watch?v=R-2Z2dKsuio) I tried to do it and got all the way until the point where you push start and then it said that it failed. Now all I can get my phone to do is pop up to a screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I have looked for a recovery mode option in Kies but can't find anything. The only thing I find is something about an Emergency Recovery and when I try that it asks for a pin or something. If anybody can help it'd be awesome!
Click to expand...
Click to collapse
i still have a similar issue
http://forum.xda-developers.com/showthread.php?t=1461620
then the phone says "Firmware upgrade encountered an issue"
weirdly the only way i was able to get back to download mode is when i flash the root(GalaxyS2ATTRootZedomax) via odin (put in pda)
you can try , but im still stuck and my phone isnt booting or flashing
dont know if this will work with you (so dont do my way unless your sure it wont harm)
33t said:
What were you trying to flash? with Odin, right?
Remove the battery, hold both volume buttons, plug in USB, keep holding volume buttons.... does it enter download after ten seconds or so?
Try with this stuff if you can enter download.
http://forum.xda-developers.com/showthread.php?t=1286432
Disclaimer: I'm no pro. This is just what I'd do. I'm not 100% certain new phones are identical to phones from October 2nd.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
It kind of goes to download, it goes to that screen where it tells you to click volume up to go into download and then you click volume up and it goes to the screen where it says the whole "firmware upgrade encountered an issue....." and which one should I try out of the four? I wasn't able to root my phone or install custom roms or anything. it messed up right from the beginning... :/
jc1337 said:
It kind of goes to download, it goes to that screen where it tells you to click volume up to go into download and then you click volume up and it goes to the screen where it says the whole "firmware upgrade encountered an issue....." and which one should I try out of the four? I wasn't able to root my phone or install custom roms or anything. it messed up right from the beginning... :/
Click to expand...
Click to collapse
http://www.attdroids.com/forum/samsung-galaxy-s2/3471-how-root-your-galaxy-s2.html
this was what i did
Ten characters
alsaqr said:
http://www.attdroids.com/forum/samsung-galaxy-s2/3471-how-root-your-galaxy-s2.html
this was what i did
Click to expand...
Click to collapse
wait, so is your phone working now?
I'm confused. You never flashed anything and the phone won't boot?
Can you enter recovery? (Hold all three buttons until you see text)
Sent from my SGH-I777 using xda premium
Also make sure youve exited Kies. Kill the process. You just need the drivers.
Sent from my SGH-I777 using xda premium
33t said:
I'm confused. You never flashed anything and the phone won't boot?
Can you enter recovery? (Hold all three buttons until you see text)
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I tried flashing the .tar from this (http://www.youtube.com/watch?v=R-2Z2dKsuio) video to give myself root but it gave me an error and didn't actually flash. and now my phone is just an expensive piece of plastic sitting on my desk and I can't go to sleep until I turn it back into a phone. I have a feeling work tomorrow is going to suck. ha should have waited until the weekend.
jc1337 said:
wait, so is your phone working now?
Click to expand...
Click to collapse
no it is not working
i can only get into download mode
i think i have a bootloader problem after flashing gt-i9100 rom
alsaqr said:
no it is not working
i can only get into download mode
i think i have a bootloader problem after flashing gt-i9100 rom
Click to expand...
Click to collapse
well I was never actually able to flash a rom or anything so I don't think we have the exact same problem. some of the same symptoms though.
Dude i was just Googling your error message. Its all over the internet. Doesn't look like a disaster. The only way you can truly **** up is by flashing something from the wrong phone.
Look around. Its out there.
Sent from my SGH-I777 using xda premium
Remove your battery. Hold power down for a while. Release. Keep battery out of phone. Hold both volume buttons (not power) and plug in usb. See of it enters download.
forum.xda-developers.com/showthread.php?t=1309293&page=5
Sent from my SGH-I777 using xda premium
33t said:
Dude i was just Googling your error message. Its all over the internet. Doesn't look like a disaster. The only way you can truly **** up is by flashing something from the wrong phone.
Look around. Its out there.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I know, I googled it for about 2 hours trying all sorts of different things and none of them are working. I'm still trying different stuff though. odin still recognizes my phone just nothing works when I try it.
33t said:
Remove your battery. Hold power down for a while. Release. Keep battery out of phone. Hold both volume buttons (not power) and plug in usb. See of it enters download.
forum.xda-developers.com/showthread.php?t=1309293&page=5
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
the phone just keeps going buzz....buzz....buzz but the screen doesn't ever come on and nothing happens when I leave the battery out.
PS. I also noticed earlier that the phone would stay on that screen where it asks about entering download mode until I would raise my fingers off the volume buttons and then it would go back to the screen that tells me to do the recovery with kies or w/e
Sorry no idea.... if you can't get to download with what I said a few times, then in lost.... there are a number of folks here who know way more than I do. I'm bowing out.
At the very least, check out the unbrick/return to stock thread in detail...
Sent from my SGH-I777 using xda premium
33t said:
Sorry no idea.... there are a number of folks here who know way more than I do. I'm bowing out.
At the very least, check out the unbrick/return to stock thread in detail.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I just tried that one, it failed also. uhhhhhh I guess at the very least I can use the tutorial to return the custom binary download count to 0 and just return it and get a new phone
I was thinking that too.
Sent from my SGH-I777 using xda premium
is it bad that my product name says "SGH-I727" isn't it supposed to say "SGH-I777"??

Blank screen and no signs of life

So I was in the middle of messing with my note, rooted already and working great. Just downloaded a ROM to the SD. Not installing anything. Note not plugged in but 98% on battery.
All of a sudden the screen is blank. Can't get anything to turn on. Don't see anything on the screen. Nothing. Changed battery, plugged it in, no dice nothing.
Ideas? Hardware issue?
Any and all help is appreciated.
By the way was on stock ROM.
Really any help is appreciated.
Try downloading and running the is odin one click. And try to put your phone in download mode. if it does not work. hardware failure and youll need a new device
I would try the above, download mode, all different modes of the phone to see what's working.
Also i would try holding the power button for 8 mississippi seconds and see if it vibrates.
hmmm
lmike6453 said:
I would try the above, download mode, all different modes of the phone to see what's working.
Also i would try holding the power button for 8 mississippi seconds and see if it vibrates.
Click to expand...
Click to collapse
I have the same problem, and no vibration when i hold the power button. I take out the battery try different comboc, and nothing, seems like a dead phone, but i did nothing to mess it up...
---------- Post added at 07:42 PM ---------- Previous post was at 07:23 PM ----------
I think i found the problem, after reviewing whAT i think i had done, I was tryuing to root and install a custom rom to galaxy note, but in odin i flashed cwm recovery to the bootloader instead of PDA...can this be fixed?
Sometimes phones die... Good new is sammy will probably never know that you rooted it when you send it in for exchange.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
LittleRedDot said:
Sometimes phones die... Good new is sammy will probably never know that you rooted it when you send it in for exchange.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
wow thanks yeah thats what i was thinking, if there is not water damage or anything and no power, then they should give a new one?
right? i dont see how they could diagnose it if no power
If your not getting any response try holding the volume up and down buttons at the same time and plugging it into a charger that brought my phone into recovery mode, I did a factory reset and I was up and running again
Sent from my SAMSUNG-SGH-I717 using xda premium
android4545 said:
If your not getting any response try holding the volume up and down buttons at the same time and plugging it into a charger that brought my phone into recovery mode, I did a factory reset and I was up and running again
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
nada, could it be from me using the bootloader tab for installing CWR?
chazthespazz said:
nada, could it be from me using the bootloader tab for installing CWR?
Click to expand...
Click to collapse
Could be, you could always play dumb and get a replace through att
Sent from my SAMSUNG-SGH-I717 using xda premium
Flashed a CWM image to your boot loader ?
Uh...yeh......thats a bad day right there, if you whacked the boot partition...it's bye-bye phone.....
Hello ATT ?...yeh, it just quit....LOL
trade it....g
No wonder these "smart"phones cost so much.
How true ....LOL
samsung galaxy note SHV-E160K no sign of life
i tried your answer. still no live on computer what should i do. phone is samsung galaxy note SHV-E160K
ysambo said:
Please do this:
1. Replace battery
2. Insert batery
3. Hold down volume key + home key + power key for 15s to 20s
4. Press volume up key
5. Open Odin
6. connect your phone to pc
7. flash new bootloader(2.tar) by odin
Please see this link: http://forum.xda-developers.com/showthread.php?t=1354888
and download attachment file then extract it and choose 2.tar to flash.
After complete your phone can boot to download mod and you must flash original rom for galaxy note by download form www.sammobile.com
Good luck.
Click to expand...
Click to collapse
android4545 said:
If your not getting any response try holding the volume up and down buttons at the same time and plugging it into a charger that brought my phone into recovery mode, I did a factory reset and I was up and running again
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
JTAG it.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Am I Bricked ?

Hello ,
I am running T-Mobile Samsung Galaxy S3
I was installing wanam-lite ROM , my phone was rooted already and I flashed myself into ClockWorkMod Recovery.
When I tried to install the .zip file I can an error that said.
"assert failed:write_raw_image("/tmp/boot.img","boot")" error"
So I then backed out of the whole recovery and selected reboot phone.
Once my phone powered off it never powered back on.
Here's what my phone is currently doing.
Power button = No response
Volume down + Home + Power = No response
Remove battery + Plug in wall charger = Red LED comes on , but phone is still unresponsive
Remove Battery + Plug in Wall charger + Put battery back in = Still no response.
P.S When phone connects to PC makes a sound - Ba doom
Then 2 seconds after makes a rejected sound
Ethancarerra said:
Hello ,
I am running T-Mobile Samsung Galaxy S3
I was installing wanam-lite ROM , my phone was rooted already and I flashed myself into ClockWorkMod Recovery.
When I tried to install the .zip file I can an error that said.
"assert failed:write_raw_image("/tmp/boot.img","boot")" error"
So I then backed out of the whole recovery and selected reboot phone.
Once my phone powered off it never powered back on.
Here's what my phone is currently doing.
Power button = No response
Volume down + Home + Power = No response
Remove battery + Plug in wall charger = Red LED comes on , but phone is still unresponsive
Remove Battery + Plug in Wall charger + Put battery back in = Still no response.
P.S When phone connects to PC makes a sound - Ba doom
Then 2 seconds after makes a rejected sound
Click to expand...
Click to collapse
Get a jig , pull the battery and wait a minute. Reinsert the battery and then the jig. That should get you in downloadmode and flash a stock rom with Odin.See item 2 and 3 in my signature. Good luck
gee2012 said:
Get a jig , pull the battery and wait a minute. Reinsert the battery and then the jig. That should get you in downloadmode and flash a stock rom with Odin.See item 2 and 3 in my signature. Good luck
Click to expand...
Click to collapse
Is that seriously my only option. If that's the case I rather just send it back for a new one.
Ethancarerra said:
Is that seriously my only option. If that's the case I rather just send it back for a new one.
Click to expand...
Click to collapse
As you are rooted they may deny warranty and charge you for repair.
Can you get into recovery? Home, vol up and power?
Sent from my GT-I9300 using xda app-developers app
are you US t mobile?
gee2012 said:
As you are rooted they may deny warranty and charge you for repair.
Click to expand...
Click to collapse
mikep99 said:
Can you get into recovery? Home, vol up and power?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Gee- I will just tell them is a hardware Malfunction or some weird crap they will send the phone. I just don't want to wait 1 week to get a new phone.
Mike - Man the phone isnt letting me do a thing. I plugged it into my pc and all it does is make the connecting sound then disconnecting sound. When the power is touched with volume and home key.
I dont see how I could of bricked my phone I been rooting since s1.
slaphead20 said:
are you US t mobile?
Click to expand...
Click to collapse
Yes indeed.
Ethancarerra said:
Gee- I will just tell them is a hardware Malfunction or some weird crap they will send the phone. I just don't want to wait 1 week to get a new phone.
Mike - Man the phone isnt letting me do a thing. I plugged it into my pc and all it does is make the connecting sound then disconnecting sound. When the power is touched with volume and home key.
I dont see how I could of bricked my phone I been rooting since s1.
Click to expand...
Click to collapse
You flashed the wrong rom from the wrong forum and the phone cannot boot. You probably have a US model with a dualcore cpu and LTE.
gee2012 said:
You flashed the wrong rom from the wrong forum and the phone cannot boot. You probably have a US model with a dualcore cpu and LTE.
Click to expand...
Click to collapse
Your right , I am running SGH , I think I might of flashed a GT and corrupted it somehow in the process.
:crying:
Ethancarerra said:
Your right , I am running SGH , I think I might of flashed a GT and corrupted it somehow in the process.
:crying:
Click to expand...
Click to collapse
yup.....go to the right forum, you should get help there, good luck
slaphead20 said:
yup.....go to the right forum, you should get help there, good luck
Click to expand...
Click to collapse
Do you mind linking me.
Ethancarerra said:
Do you mind linking me.
Click to expand...
Click to collapse
Sticky top of the page ref Yank.Canuck read this first has links .
jje
Dude, make your own jig, it is so easy. All you need is a old micro usb cable and some resistors. You can find how to do it on google.
Will take only a few minutes to do it once you have the materials
Sent from my Nexus 7 using xda premium
Called T-Mobile , they are sending out a new one for me. It should be here tmm.
Thank god I got a soft female rep.
Ethancarerra said:
Called T-Mobile , they are sending out a new one for me. It should be here tmm.
Thank god I got a soft female rep.
Click to expand...
Click to collapse
You sir, are one lucky dude.
Now repeat after me
I .....must.....read......and....understand ....before.. ....doing!
Lucky you, and that was a fast replacement.
Sent from my GT-I9300 using xda premium
You have been flashing roms since s1 but you managed to flash a wrong rom from a wrong forum......wow!
Good luck bro
Sent from my GT-I9300 using xda app-developers app
Hally79 said:
You have been flashing roms since s1 but you managed to flash a wrong rom from a wrong forum......wow!
Good luck bro
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yeah I just was in a rush.
Attention is key.

Continuous reboot. Can it be repaired?

Hi,
My i9300 died one week ago. It suddenly started to reboot. I removed the battery, I tried another. But the moment I plug the battery, the reboots start. The phone shows the "Samsung SIII" initial logo and it restarts. If I try to enter download mode or recovery, it restarts too.
I have searched everywhere, every forum, but I have not found anyone with this problem.
Any ideas?
Thanks!
is your power button stuck? try adjusting it carefully make sure not to have it pressed.
Sounds like the internal memory is screwed. You say you cant get into download mode?
When it died where you trying to install a custom rom?
ikabot said:
Hi,
My i9300 died one week ago. It suddenly started to reboot. I removed the battery, I tried another. But the moment I plug the battery, the reboots start. The phone shows the "Samsung SIII" initial logo and it restarts. If I try to enter download mode or recovery, it restarts too.
I have searched everywhere, every forum, but I have not found anyone with this problem.
Any ideas?
Thanks!
Click to expand...
Click to collapse
Remove the battery for ex 10 minutes and then try
It should be repaired under warranty unless you have done something to void warranty.
jje
ashraf sharif said:
is your power button stuck? try adjusting it carefully make sure not to have it pressed.
Click to expand...
Click to collapse
It is not stuck . Power button is ok. I was doing nothing when it started to reboot.
rootSU said:
Sounds like the internal memory is screwed. You say you cant get into download mode?
Click to expand...
Click to collapse
Sometimes I can get into download mode. But it reboots again.
nzshock said:
When it died where you trying to install a custom rom?
Click to expand...
Click to collapse
I was using Wanam cutom rom. But I flashed it three weeks ago. No uv, no oc... nothing.
Unuce said:
Remove the battery for ex 10 minutes and then try
Click to expand...
Click to collapse
I did it. I even tried with another battery. Nothing works
JJEgan said:
It should be repaired under warranty unless you have done something to void warranty.
jje
Click to expand...
Click to collapse
That is the problem... when it restarts the red symbol appears because I have rooted the mobile. And I broke the screen several months ago. So... no warranty.
I am screwed, right?
Get a usb jig to see of you can get it to stay in download mode. If yes, flash stock. If no, yeah you nay be screwed if you don't want to part with money
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Get a usb jig to see of you can get it to stay in download mode. If yes, flash stock. If no, yeah you nay be screwed if you don't want to part with money
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
Could you please point me where to buy a usb jig? Thank you!!!
Ebay
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Ebay
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
Thank you rootSU. I've just purchased one. Let's see what happens. Last try!
Good luck.
Sent from my GT-I9300 using Tapatalk 4

[Q] Samsung logo appears on the screen and the phone locks up

Hi
Samsung galaxy s3 GT-i9300 did an auto update and a few hours later the phone shut down and would not restart. When you attempt to restart the Samsung logo appears on the screen and the phone locks up until you either hold down the power button which causes it to reboot and again lock up when the samsung logo appears or remove battery.
Have tried a hard reset by holding the vol home and power buttons but it won’t reset. The only thing it will do is go in to flash custom rom mode.
Has this happened to any of you guys?
Has anyone got any idea what I could do??
P.s the phone is a standard uk sim free phone and it has not been poked with.... no custom roms no root…
Thanks
Recovery then factory reset .
JJEgan said:
Recovery then factory reset .
Click to expand...
Click to collapse
hi thanks for replying
now when you say recovery is that with software or is there a sequence buttons to push for recovery...
Via Recovery Mode .
STICKYS basic faqs and guides .
http://forum.xda-developers.com/showthread.php?t=2344125
pspec1 said:
hi thanks for replying
now when you say recovery is that with software or is there a sequence buttons to push for recovery...
Click to expand...
Click to collapse
Turn ur fone off by pulling the batt. Then hold power+home+volume up button.
Sent from my SM-N9005.
Give a thank if I helped you
JJEgan said:
Via Recovery Mode .
STICKYS basic faqs and guides .
http://forum.xda-developers.com/showthread.php?t=2344125
Click to expand...
Click to collapse
Hi
i've been through the stickies a few times and if something was relevant to me i either missed it or I didn't understand it.
As i can't get into hard reset by pressing vol up plus home plus power am i right to say i also can't get into the recovery.
i was hoping when that chap mentioned recovery there was a different method of getting there.
the phone is able to only go in to one mode... pressing volume down plus home plus power gets into a os downloading mode.
I tried to use kies with this mode but it doesn't seem to see the phone when connected to usb (pc beeps when phone is plugged in it installs something drivers I think) I was hopping to use recovery firmware in kies..
Any ideas
Thanks
JellyYogurt said:
Turn ur fone off by pulling the batt. Then hold power+home+volume up button.
Sent from my SM-N9005.
Give a thank if I helped you
Click to expand...
Click to collapse
Hi
the phone is only able to go in to one mode... pressing volume down plus home plus power gets into a os downloading mode.
Vol up plus home plus power isn't working..
Any other ideas are more than welcome
Thanks
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Dun have to uninstall kies. U just make sure kies isnt running in the background.
Sent from my GT-I9300.
Give a thank if i helped you.
boomboomer said:
Follow the guide in stickies to flash the full stock rom using odin, in download mode. Uninstall kies first.
Or return to Samsung for warranty repair.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
hi
Phone is 18 months old so I thought the warranty had expired but apparently it’s 2 years so Samsung said to send it back ….
Thanks
pspec1 said:
hi
Phone is 18 months old so I thought the warranty had expired but apparently it’s 2 years so Samsung said to send it back ….
Thanks
Click to expand...
Click to collapse
Did u pay for more years of warranty? They did say to send it back. But did they say it is free?
Sent from my GT-I9300 using xda app-developers app
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
Klejdi90 said:
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
Click to expand...
Click to collapse
U have to send in the back cover too. They will not accept drop defect as it is user problem not theirs.
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
U have to send in the back cover too. They will not accept drop defect as it is user problem not theirs.
Sent from my GT-I9300 using xda app-developers app
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I mean the bump is on the cover only it is definitely a SDS issue it was working fine long after the bump which was light. I was wondering whether they will see the bump as a drop defect and say thats why the phone doesn't work?
Klejdi90 said:
I mean the bump is on the cover only it is definitely a SDS issue it was working fine long after the bump which was light. I was wondering whether they will see the bump as a drop defect and say thats why the phone doesn't work?
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Can u take a pic of it? I think they wun see it as drop defect.
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JellyYogurt said:
Can u take a pic of it? I think they wun see it as drop defect.
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Odd for all they would know I changed my cover with a broken one, but yeah i can see em getting a hook on every little thing.
Edit: I forgot to mention I have a half SDS where I can get into download mode but the product name is blank and the status Custom. Strangely though I cannot always get into download mode It is quite random, sometimes it lets me most of the time it doesn't.
Klejdi90 said:
Odd for all they would know I changed my cover with a broken one, but yeah i can see em getting a hook on every little thing.
Edit: I forgot to mention I have a half SDS where I can get into download mode but the product name is blank and the status Custom. Strangely though I cannot always get into download mode It is quite random, sometimes it lets me most of the time it doesn't.
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I think u are kinda safe. Good luck
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JellyYogurt said:
I think u are kinda safe. Good luck
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Thanks xD I'm gonna need it dealing with Samsung:fingers-crossed:
Klejdi90 said:
I think the phone comes with 24 month manufacturers warranty in Europe. I need to send mine in too (SDS) and waiting for the "jiffy bag". I have a small bump on the back cover, would that make em think its a drop defect? Can they take it in without the back cover, in the email they say phone and battery nothing else.
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Hi
. When I phoned Samsung the bloke told me not to send in the back cover or the battery.
All they wanted was the phone.
And he made the point of telling me that 2 or 3 time
pspec1 said:
Hi
. When I phoned Samsung the bloke told me not to send in the back cover or the battery.
All they wanted was the phone.
And he made the point of telling me that 2 or 3 time
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This is what they sent me "Please ensure that you only send the device itself with the battery, remove all SIM cards/microSD cards and back up any important files." Nothing about the cover but battery seems to be important. The phone cant turn on and I even told them that so I dunno how I'm supposed to back up important files.

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