How to File Formal Request to Motorola - Motorola Photon 4G

Not to say this will make it a reality for us to receive an official unlocked boot loader but check out Motorola Mobility's External Idea Submission page here http://eis.motorola.com and let us be heard formally. According to the site, "EIS is the only method by which Motorola Mobility will receive and/or review any unsolicited external idea. Any external idea submitted to Motorola Mobility, Inc. by any other means will not be reviewed and will be promptly returned to the submitter, if physical, or automatically deleted, if electronic."
We can only hope and let's keep this going guys. At least at the moment, unofficially via the Motorola Forums, a Motorola Employee and forum moderator has responded to my questions in reference to our recent response to Soni's announcement and request for an unlocked boot loader and additional drivers necessary to support the devices on our own. This at least shows us in one avenue they are hearing us outside of the social sites.
So let's file our requests formally to get it into their ticketing system as another avenue of hope. Or maybe I am just too optimistic and delirious at this point. :silly:
Cheers,
GP

What does the term external idea mean specifically to the site you reference?
It sounds rather vague and searching for it shows some different meanings.
Sent from my MB855 using xda premium

hoslayer13 said:
What does the term external idea mean specifically to the site you reference?
It sounds rather vague and searching for it shows some different meanings.
Sent from my MB855 using xda premium
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I believe "external" means outside of Motorola and unsolicited means that they did not pursue or give us a list of ideas or option to choose from that could sway their vetting process. Just another mechanism to possibly be objective in picking or researching the next features or functionality to implement in their devices. Because if they were to conduct internal feedback then it is "internal" and may not be what customers/consumers really want.
Plus, maybe an employee could be voicing an opinion or request from consumers but also receiving requests externally it validates what they have already on their list of topics and ideas for releasing? Just my guess. But at least there is a "formal" way of getting our requests heard.

hoslayer13 said:
What does the term external idea mean specifically to the site you reference?
It sounds rather vague and searching for it shows some different meanings.
Sent from my MB855 using xda premium
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So I filed my formal request for the idea of having the official bootloader released and here is the general information that they provide, which is an actual EIS ID # to track the request and the following verbiage which I hope shines some more light into your question:
Thank you for providing Motorola Mobility, Inc. with your unsolicited idea.
We have a dedicated team, “External Idea Submissions” that reviews such submissions. Our team will contact you within thirty (30) days to indicate if we are interested in discussing your idea further. (Please note: Only the External Idea Submissions team has access to your submission.)
For your records, below we have reproduced the terms and conditions under which you agreed and provided your submission.
We wish you good luck in your endeavors.
Sincerely,
Motorola Mobility, Inc.
External Idea Submissions
Intellectual Property Section
Law Department
EIS LEGAL NOTICE:
PLEASE BE ADVISED, MOTOROLA MOBILITY INC. IS ONLY WILLING TO RECEIVE YOUR UNSOLICITED IDEA SUBMISSION UPON THE CONDITION THAT YOU AGREE TO ALL THE TERMS AND CONDITIONS CONTAINED IN THE BELOW AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, CLICK THE "CANCEL" BUTTON AND YOUR INFORMATION WILL NOT BE SUBMITTED TO MOTOROLA MOBILITY, INC.
MOTOROLA MOBILITY, INC. -- EIS LEGAL AGREEMENT
Over the years many ideas for improvements have been voluntarily submitted to us by persons outside of Motorola Mobility, Inc. ("Motorola"). We appreciate the confidence in Motorola shown by such persons. We do not require that the submitter obtain, or even to have applied for, a patent on an idea before submitting the idea. If a disclosure is made under the conditions recited herein, and the Motorola is interested thereafter in further considering the idea, negotiations will be undertaken to try to arrive at terms which are equitable to both parties and will take care of the needs of the particular situation.
Motorola is only will to permit Your submission of Your unsolicited idea, if you agree and acknowledge that Your submission hereunder does not imply or create:
1. A confidential relationship for any idea submitted to Motorola.
2. A promise to pay, inasmuch as Motorola's obligations to You, the submitter, under all circumstance shall be only those which are made to You in writing; and
3. A recognition by Motorola of either the novelty or originality of the Your unsolicited idea.
Motorola cannot consider an idea on the condition that it shall return any material submitted if the idea is not found to be of interest. When the material is submitted to Motorola hereunder, You, the submitter, should keep a duplicate for Your own record, and should any controversy unfortunately arise, this material is necessary as evidence of what was disclosed to Motorola.
If a patent has issued, You may simply submit a copy of the same with additional comments that might be helpful.
If an application for patent has been filed, a copy of the same can be submitted to Motorola for its consideration. Otherwise the disclosure should be by written description and sketches, and all should be sufficiently complete and clear so that Your unsolicited idea can be readily understood.
In whatever form an unsolicited idea or a patent invention is submitted to Motorola, it will be helpful if You, the submitter, point out what You believe to be new, and set forth some of the advantages which You think Your unsolicited idea has over known devices or processes.
Motorola will give Your submission such consideration as in the judgment of Motorola it merits, but in reporting its conclusion can assume no obligation further than to say whether or not it is interested in acquiring patent rights or other rights.
This Agreement constitutes the entire agreement between You and Motorola with respect to Your submission hereunder, and supersedes all previous communications, representations, understandings and agreements, either oral or written, between You and Motorola regarding Your submission. This Agreement may not be modified or waived except in writing and signed by an officer or other authorized representative of each party. If any provision is held invalid, all other provisions shall remain valid, unless such invalidity would frustrate the purpose of our Agreement. The failure of either party to enforce any rights granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent action in the event of future breaches.
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Idea submitted. Thanks. Hopefully others will follow suit

I have seven threads across two sites pointing to the Official Support My Moto thread. Would you mind reposting this info there?

Lokifish Marz said:
I have seven threads across two sites pointing to the Official Support My Moto thread. Would you mind reposting this info there?
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Sure. Done as requested.

Related

Can I download new 2.1 if my phone is rooted?

Just as the title states, I was just wondering if my phone will mess up if I download the new 2.1 and i have a rooted phone.
Sent from my X10a using XDA App
Yes, as stated numerous times on numerous threads which you would have found had you of searched.
XperiaX10iUser said:
Yes, as stated numerous times on numerous threads which you would have found had you of searched.
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a lil harsh no?
Sent from my rooted x10a
fightingroost12 said:
a lil harsh no?
Sent from my rooted x10a
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Nope...
§ Android Magic §
People are very jumpy on this forum.
I guess it's the update fever.
Sent from my X10i using XDA App
li_boud said:
Nope...
§ Android Magic §
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+1!! I've answered the very same question today on a thread on the same page this is posted on, and told them pretty much the same.
As some seem to have missed them when they signed up here they are again...
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...so no, it wasn't harsh imho!
I use x10root 1.0.8. So must I unroot first then check for update or just check for update and install if update already exist.
Thanks
Gunawan, GN Mutimedia & X10i
gunawan-1 said:
So must I unroot first then check for update or just check for update and install if update already exist.
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Did you not read the second post?!

[Q] Experience with GetJar

Any developers have any experience with hosting your app on GetJar? I am thinking about doing it but I wanted to get some counsel from you'all before I agreed to the terms (after my experience with amazon app store).
You hereby grant to us a worldwide, perpetual, and irrevocable, freely-transferable, fully-paid, and royalty-free license to use, reproduce, distribute, create derivative works of, transmit, display, perform, and exploit in any manner any and all of Your Materials that you provide to us or upload or transmit to or through the GetJar Site. This license does not apply to any mobile applications that you license to us under the terms of the Developers Addendum).
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Taken from the terms...
I have done my best to try to find the Developer Addendum but haven't been able to. Any help would be greatly appreciated.
Thanks,
John
P.S. Getting the warning about less that 50 posts and (meaning, if you're not posting about a ROM) blah, blah... To me this is development related, but I would be happy to move it if this is the wrong place.
I personally don't like the sound of that but I'm wondering if it has become a standard clause in contracts because they "reproduce" and "display" your media just by putting it out for sale.
My advice would be to compare it against the Android Market Developer License Agreement, and others and see if they all have the same language.
Frankly I would be surprised if they can even legally enforce the "irrevocable" part.
Hope that helps

What about this

svetius said:
XDA to Go Dark on Jan 18th at 8AM; You Can Help Bring Us Back Online
XDA is a community built on openness and sharing. It has flourished because of our ability to freely exchange information, ideas, and development. The Stop Online Piracy Act (SOPA) in the Senate and Protect IP Act (PIPA) in the House give copyright holders the ability to more easily shut down sites (with mere accusations and without due process) that *might* be in violation of copyright laws.*It was because of GoDaddy’s initial support for this legislation that we moved to another registrar. If you are unfamiliar with the particulars of the bills, read up on them on Wikipedia.
We had a long debate among admins and moderators about the best way XDA can combat this legislation. Several sites (most notably, Reddit) have decided to go dark on January 18th from 8AM to 8PM. A blackout of XDA, a site with users likely already educated on the legislation, seemed a bit like preaching to the choir.
Quite frankly, we don't think a blackout is enough. We need to motivate XDA members to get involved and help us fight the fight. So-- beginning at 8AM ET on January 18th, the xda-developers.com domain WILL go dark. When you come to the site, you will see links to information about SOPA and the damaging impact it will have on the free Internet. Visitors from the United States will also see a link to an online pledge. Users who choose to sign their name to the pledge are agreeing simply to contact their local Senator or Representative (via phone or email) and politely voice their opposition to the bills. Once 50,000 people have made the pledge, XDA will go back up. We will provide links to help you find the contact information for the appropriate member of Congress. We hope we hit 50,000 pledges quickly. If not, we'll match Reddit (and hopefully many other sites) and return online at 8PM ET.
If you want to get involved (before our "pledge" goes live on the 18th), Reddit has a fantastic list of ways that you can make an impact. We hope that XDA going dark will help spread awareness and action against SOPA / PIPA.
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I'm not a USA user, so i can't help really much.
I just want to share and discuss about this in our phone's dedicated thread and propose my personal Peaceful Protest for Freedom.
So if you're not a not USA user, and you want to say web is free knowledge and sharing, just use this image as avatar.
It will not do much, but for who is whatching us, this can be a signal of union.
Unity is strength.
So. They may take our sites but they'll never take away our freedom!

Operation #MotoBBB

Operation #MotoBBB:
I really don't know how useful making a new petition at Change.org is going to do, given that OP MOSH didn't lead us anywhere. But I feel that this + the BBB complaint rally may take us somewhere. Because, for each new BBB complaint, Motorola receives a brand new complaint, a brand new email to reply to and each email they ignore, the more their ratings and ranking and reputation will be affected at BBB.
So, here is the new petition @Change.org:
https://www.change.org/petitions/mo...s-unlock-the-bootloaders?share_id=ZhoxoqVsuz&
The aim of the petition is to get an apology from Motorola and Verizon, get all our Bootloaders unlocked AND get all the devices released within 18 months of the ICS release date to be updated to ICS.
The aim of the BBB complaint is to submit a personal, one on one complaint to Motorola. The way this works is that Motorola will get an email detailing the complaint and they should respond to it within a month, else it will count negatively on their ratings at BBB. An XDA member named iBolski already did this and he got a very detailed response. So this seems to be effective.
Secondly, I and several other users at the Droid X2 forums have also filed a complaint. Though we didn't get a response yet, I feel that Motorola is taking its time as it wants to respond correctly. So, I feel that this is adding pressure to them. Nevertheless, the fact that they MUST respond, otherwise face consequences definitely means that if a sizeable number of people complain, they will be under severe pressure.
So far 9,279 people signed the OP MOSH petition. I can't imagine how much pressure this will cause if each person who signed that petition also filed a BBB complaint. So many BBB complaints in such a short time would firstly be a record and secondly will be a huge pressure on Motorola who HAVE to respond to each and everyone of them, else face consequences.
Therefore, I URGE you to file a BBB complaint, even if you Don't sign the petition. But please do sign the petition once you file a complaint since that way I will know how many of you guys filed a BBB complaint!
Attached is a template letter for filing for the BBB complaint AND instructions on how to do so!
May we prevail! Please do submit this thread as a news tip! The more people know about this, the stronger we get! If you want to follow my ongoing struggle with Motorola, go to: http://forum.xda-developers.com/showthread.php?t=1547632
Instructions to File BBB Complaint + Template Complaint
God speed!
P.S: Moderators, upon consulting with a few xda members I felt that this is NOT spamming as I am soliciting the help of members across several forums. Hence, please do not ban or in other ways punish me. If this is spam, kindly let me know, since I have done this for the first time and moreover, as can clearly be seen from the post I am bringing forth a genuine concern that needs me to post this across all Motorola android phone forums! Thank you for understanding.
Also, Moderators, please note that several other users from the Razr community said that this is a good idea and that it would be nice to submit this thread to the Photon 4G forum too! So, it is based on the request of users that I did so, and not generally spamming. Plus, it appears that users are appreciating my efforts!

Crying inside

I just went to both the T-Mobile and Sprint forums, just for kicks, to see what they have to choose from. And what do I see, everything I want!!!! I'm so sad, why can't Verizon stop being douche bags and let us unlock our bootloaders!!!! Like htc, they log who had unlocked it so even if we revert to stock they still know we went through the unlocking process.
I saw and signed, the Verizon unlock bootloader petition, but that is just sending a very simple email to Samsung and Verizon, it's not getting in the public eye. What we need to do is create a petition with change . org and maybe challenge the current law that allows then to do this. I mean purchased this phone, it's our phone, we should be the deciders if our phones bootloader is unlocked or not.
I am going to check it out and research and start one. I believe if we hit 100,000 signatures the whitehouse must respond to it and we may win a battle the devs have been fighting for a very long time. I will be back so stay tuned, let's use this thread as a discussion thread, please don't close and lock this thread.
Thanks
Sent from my SM-N900V using Tapatalk
Couple of points
I am going to try to sound as friendly as possible, but you know how online works, every thing is taken in a hostile way.
1- we have a thread with the same petition, that no re-reading your post says you have seen and signed it, its also a change.org petition too. Started by a member who I really respect, Brandonrz. We hit a lil over 650 sigs and it has been around for a long time. So not sure how another petition on the same site will generate more sigs.
2- its not your phone, more than half of it is subsidized by verizon. If you want your own phone, buy a DE phone. It comes in unlocked, for the full retail price. Tmobile users pay the full price of the phone, just spread out. Not sure how sprint subsidy works.
3- I really cant speak for mods, but from what I have seen, they don't respond well to " don't lock or close threads" they prefer those statements to be made in private messaging. Again, this is just a friendly advice, I am not a mod, and I cant speak for them.
4- one mod made a point before: XDA is not a petition site, its a development site. She/He was nice enough to let one petition thread stay, not sure if they will react the same in regard to this thread.
all the best .
1- we have a thread with the same petition
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2- its not your phone, more than half of it is subsidized by verizon. If you want your own phone, buy a DE phone. It comes in unlocked, for the full retail price. Tmobile users pay the full price of the phone, just spread out. Not sure how sprint subsidy works.
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4- one mod made a point before: XDA is not a petition site, its a development site. She/He was nice enough to let one petition thread stay, not sure if they will react the same in regard to this thread.
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In response to the quoted portions of the previous post;
#1- This is exactly right, there is an existing petition thread for this same exact issue, please do not duplicate existing threads.
#2- This is also true, however, I fully support the fact that carriers should not be allowed to hide open source software behind proprietary programs by means of a method termed Tivoization.
That being said, the Kernels for android were released under GPLv2, and this issue was not countered by the FSF until the release of GPLv3, effectively tying our hands. A petition might let them know you're angry about it, but they have every right under current law and licensing to laugh at you. And they are.
#4- You're absolutely right, I will not. Creating this second thread for the same purposes of the original serves no purpose and becomes redundant. While I can appreciate the passion displayed by the OP in regards to this matter, this thread is closed as a duplicate. Please be sure to read the Forum Rules in regards to posting.
Thank you for your cooperation and understanding.

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