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hi ive had a hero on orange for about 6 months now....and love it unfortunately..have acouple of issues i need some support with,, htc have been no help/......
1, i have over 400 messages i need to transfer to pc?? how ..
or how can i select more than one at a time to send them to a differnet phone??
2, i didtn set up gmail when i got it, didnt realise i needed to, and now cant download apps.....or upgrade the rom....unless i restore factory settings and consequently lose my messages....which i need .
help
there are programs in the market it solve issue one.
as for getting the market. you can add a google account any time via settings no ned to reset. just go to account options then add the google account in.
Lennyuk said:
there are programs in the market it solve issue one.
as for getting the market. you can add a google account any time via settings no ned to reset. just go to account options then add the google account in.
Click to expand...
Click to collapse
Just bear in mind that sometimes adding the Google account after initial phone set up can cause problems - especially with the Market.
Regards,
Dave
more help
thanks guys but it doesnt let me set up an account and when i spoke to htc they said it wont??? so cant go to market!
any one else?
Maybe you could offer more detail on what happens when you try to add a Google account?
Also, I'm fairly sure there's a way to get the "first-run" wizard to run (aside from resetting) but I can't recall how to do it.
Unless your caught by one of those regions that does not have/allow google on their handsets.
(strange I know but that is politics)
After moving from SC to OTA ED01, 2 of my paid apps don't remember that I paid for them. They show as purchased when I look at my market account on the web, but not when I use the app. If I try to install them from the web, they don't download on the phone (other apps do, but not these two.) If I restore the apps from backup, they both revert to the free version.
The two apps are TitaniumBackup and BackcountryNavigator.
Any ideas? I can always contact the authors, but the fact that they're both doing the same thing leads me to believe it's not a problem with the apps.
This sounds like its a problem with your google data on you phone itself.
Have you tried clearing/wiping and letting it sync again?
I really have no background in this but I think it pulls from your google account to check against a database of what you have flagged as purchased and not.
If anything its a place to start.
Might try and browse the market through the browser on your phone and see if it shows up as purchased that way.
I did clear the market data, reboot, and then let it resync. It got everything except these two. I'll try it from the phone browser and see what happens. I'm also thinking of flashing ComRom, maybe that will fix whatever the hangup is.
Well the issue persists after installing the community rom. I'm about out of ideas.
Oh good lord, I finally found the answer. It depends on the order in which you enter google accounts on the phone. I have an apps account and a gmail account. When I first got the phone, I started it up with the apps account. But when I started flashing ROMs I entered the gmail account first as it's the one I had purchased the apps with. Nope, that doesn't work. They have to be entered in to the phone in the same order as they originally were. *shakes head* That is just sooooo frickin stupid.
Here's the thread I found the answer in.
http://forum.xda-developers.com/showthread.php?p=9762495
Perfect example of how to reply! Thank you!
drnihili said:
Oh good lord, I finally found the answer. It depends on the order in which you enter google accounts on the phone. I have an apps account and a gmail account. When I first got the phone, I started it up with the apps account. But when I started flashing ROMs I entered the gmail account first as it's the one I had purchased the apps with. Nope, that doesn't work. They have to be entered in to the phone in the same order as they originally were. *shakes head* That is just sooooo frickin stupid.
Here's the thread I found the answer in.
http://forum.xda-developers.com/showthread.php?p=9762495
Click to expand...
Click to collapse
Thank you SO much, I appreciate the way you formatted this reply. You gave a short concise account of what you discovered in your own words AND provided a link for others to where you found the information in case they need further clarification. Hopefully others will catch on and make this a standard community process... thank you again, now hopefully I can get NFS Shift back... I've paid for it twice now!
I've been pulling the free app of the day from the Amazon AppStore ever since it debuted. However, I noticed two days ago that it suddenly said I needed to enable one-click, and when I followed the link it prompts me to enter my mobile #. Since I'm on the Nook, I don't have one, and I don't have an Android phone. Anyone know how to work around this?
You should be able to use any cell phone to activate the one click.
joenathane said:
You should be able to use any cell phone to activate the one click.
Click to expand...
Click to collapse
That's what I would've thought as well, but even after trying that it still tells me I need to activate 1-click specifically for the Nook as a mobile device, and the help for that screen says that the phone number I enter is associated with the mobile device from which I'm trying to access Amazon services.
EDIT: Never mind...(semi-)user error. Somehow my payment method had been disassociated from my one-click.
Why not use your google voice number?
Thats what I did.
You don't need to use any phone number, I just put my credit card info for one clic which was already saved. Just scroll a bit down.
So I just spent about the last hour trying to get funds to add to my prepaid Google card and found some quirks that may help others avoid some frustration.
EDIT: THIS INFORMATION MAY BE WRONG!!! It's been mentioned that once the Google Wallet sees the tampered bootloader, we may have problems using Google Wallet.
I also went ahead and already rooted my phone today so that might have been the reason for the problems.
1. There was an update for Google Wallet pending. Before I did that, I couldn't even get my Google prepaid card to activate(and give me $10 bucks)
2. It appears as if you have root on your phone, you will need to grant root permissions to Google Wallet.
3. "Unfortunately Google Wallet Has Stopped Working" - I got this message a lot. I think it may be another issue with root. In order to get around it, I put in all of my card information and then made sure to UNCHECK "Remember this card for future top ups" My thought process behind this is maybe Google wants to make sure that your card information doesn't get stored on a phone that has root access(where the information can be accessed later)
Other thoughts:
I used a Mastercard debit card for my adding of funds even though they say debit cards won't work. I think as long as your debit card can be ran as credit, it will work fine for Google Wallet
spanky34 said:
So I just spent about the last hour trying to get funds to add to my prepaid Google card and found some quirks that may help others avoid some frustration.
EDIT: THIS INFORMATION MAY BE WRONG!!! It's been mentioned that once the Google Wallet sees the tampered bootloader, we may have problems using Google Wallet.
I also went ahead and already rooted my phone today so that might have been the reason for the problems.
1. There was an update for Google Wallet pending. Before I did that, I couldn't even get my Google prepaid card to activate(and give me $10 bucks)
2. It appears as if you have root on your phone, you will need to grant root permissions to Google Wallet.
3. "Unfortunately Google Wallet Has Stopped Working" - I got this message a lot. I think it may be another issue with root. In order to get around it, I put in all of my card information and then made sure to UNCHECK "Remember this card for future top ups" My thought process behind this is maybe Google wants to make sure that your card information doesn't get stored on a phone that has root access(where the information can be accessed later)
Other thoughts:
I used a Mastercard debit card for my adding of funds even though they say debit cards won't work. I think as long as your debit card can be ran as credit, it will work fine for Google Wallet
Click to expand...
Click to collapse
yeah I rooted and now google wallets very pissed at me haha oh well
Mine is still working. 4 hours afterwards.. Not sure why
Sent from my EVO using XDA
I haven't rooted but I can't get the prepaid card with the free $10 to add to my account.
TempeDuck said:
I haven't rooted but I can't get the prepaid card with the free $10 to add to my account.
Click to expand...
Click to collapse
it took forever when i did it, maybe a full 60-90 seconds IIRC
Does getting the unsupported device message mean it will work if it has root? When I grant root it still says my device is supported.
Sent from my EVO using Tapatalk 2
I rooted and then set up Wallet. IT asked for root permissions, I denied it. Everything worked fine after that. Admittedly I haven't tried actually using it to pay for something...
It's odd that my app appears to still be working even though I have given it root. Now to try and actually use it today.
So, I rooted using the method on the development page, opened google wallet, it asked for SU permission, I gave it. I was then able to create the prepaid card, it seems to be working now.
The app seems to be working whether you allow or deny SU permissions. Have not been able to test a purchase yet.
Something else to note... When I cleared SU permissions, Wallet cache and data to try it again by denying SU permissions my credit card info was not saved to the cloud and needed to be re-entered. However Citi bank apparently is having issues right now allowing a card to be authorized multiple times and it gets denied. Have been told a fix is being worked on to allow Wallet to be removed from the Citi account and should be ready by Tuesday.
unsupported device ?
Everything seemed to be working fine . Setup account got $10 credit now says unsupported device click to learn more and pretty much says because I gained root access its unsupported . I tried using voodoo ota app to temp unroot and still says same . Any solutions to fix other than running ruu to unroot ? Has anyone tried using to purchase something with the unsupported device and if so what were your results ?
Thanks
Edit : Just tried it out and works
I denied su and everything seems to be working fine for me. Like previously stated it did take about 45 to 60 seconds for the add but it went through fine.
FlaXB9R said:
Everything seemed to be working fine . Setup account got $10 credit now says unsupported device click to learn more and pretty much says because I gained root access its unsupported . I tried using voodoo ota app to temp unroot and still says same . Any solutions to fix other than running ruu to unroot ? Has anyone tried using to purchase something with the unsupported device and if so what were your results ?
Thanks
Edit : Just tried it out and works
Click to expand...
Click to collapse
So even though it says "Unsupported device" it still lets you buy stuff? Can you still add funds/cards as well?
Socrguru said:
So even though it says "Unsupported device" it still lets you buy stuff? Can you still add funds/cards as well?
Click to expand...
Click to collapse
I can't get sh*t to work, when I try to add a Google Card i get an error, I don't have a citi card so I cant add that.
For me this doesn't work, am I missing something?
I set up google wallet the day I got the phone, then I rooted it the following day. Tried using the prepaid $10 card at the gas station yesterday, and all I had to do was deny root access when it asked, and the transaction went through.
I haven't tried to add funds and I don't have citi bank so can't comment on that . I didn't set up my account till after root and I denied su . I got my $10 credit and IIRC it didn't say unsupported device till after I got the credit . Posted question right after then I went to 7-11 and used with no problem. It even said unsupported device when wallet opened for purchase. Tried yesterday at MC Donald and it didn't work but it didn't even read the nfc thinking it is because if the new otterbox defender series case though and I didn't want to pull phone out of case. I'll try to add funds and also use again and post my findings.
So does the wallet app need to be opened in order to use it?
I know it says that you just have to wake the device, but everytime I've tried it that way = no good. I'll have to find someplace when it's not busy so I can play around with it, hating trying when got multiple people in line behind me.
bernechad said:
So does the wallet app need to be opened in order to use it?
I know it says that you just have to wake the device, but everytime I've tried it that way = no good. I'll have to find someplace when it's not busy so I can play around with it, hating trying when got multiple people in line behind me.
Click to expand...
Click to collapse
u just need ur screen on, no need to load the app
I've had some trouble topping up the pre-paid card. When I enter my CC info the wallet app will force close when I submit the info. However if I uncheck the box that saves the CC info the transaction will go through. It's not a game breaker but it sure is annoying.
rpwhite3 said:
I can't get sh*t to work, when I try to add a Google Card i get an error, I don't have a citi card so I cant add that.
For me this doesn't work, am I missing something?
Click to expand...
Click to collapse
So I rooted my phone today to get wifi working, and then decided to try wallet again and it works fine. I allowed it to get root as well, didn't realize when it asked so ...
I now have 10 in credit, will try the payment tomorrow.
Crazy..
Also does wallet just stay running all the time in the tray? Does that affect bat life at all?
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Could it be because I dont have a SIM card installed?
Its so strange. Whenever I load the Play Store it just automatically starts in the Apps page. It doesn't open the regular homepage with options for Apps, Music, Movies & TV, Books etc.
I have attached a screenshot showing what its like. Normally in the top left corner there would be an option to go from the apps page back to the main page but there simply isn't.
I have even tried changing the locale to English UK using apps like MultiLocale2 and others. When I load the Play Store after it looks like its about to load the main page but then it goes back again to the Apps page.
Even attempting to access the Book store from the Play Books app diverts me to the Play Store website http://play.google.com.
Clearly something is going on here. Something is blocking access to the other Play Services.
Also everything is in dollars $. I don't mind this as I had the same thing on my old Motorola Xoom, but the fact that the other services have gone is very strange.
This is really annoying now. I have tried the following:
Updating Google Play Services in the Play Store
Installing the latest Google Play Store APK
Turning on all location services
Changing my locale to English UK/GB and English US
Attempting to access the store categories from their respective apps e.g. Play Music app (just diverts me to the Play Store website)
Trying different languages in the Setup Wizard
Edited my Google Account and added my region as UK
Deleted preinstalled Play Music, Movies, Books APK/odex files
Restored my phone
None of these methods have worked. I can only access Apps in the Store. Nothing else.
Is it because the phone is rooted? Did deleting the bloatware cause any issues?
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
syler2012 said:
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
Click to expand...
Click to collapse
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Bilhouse said:
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Click to expand...
Click to collapse
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
syler2012 said:
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
Click to expand...
Click to collapse
I just reinstalled all the Verizon bloatware to system/app via the file manager in TWRP. Rebooted the phone, turned on location services logged into my Google account and still no luck.
Only the Apps still in the Play Store.
Getting really annoyed now. I have tried nearly everything. Last shot is to swap out the GooglePlayServices Framework and Play Store APK's with different more upto date ones.
Tried swapping the GoogleServicesFramework.apk and Phonesky.apk with updated versions in system/app.
Rebooted the device and the Play Store just crashes and comes up with an error.
Went into recovery and deleted the associated odex files for both of them and tried again. Now I get a server error in the Play Store.
Restored the device from a backup now. So annoying! I doubt this device will work properly with Google Play outside of the US.
Bilhouse said:
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Click to expand...
Click to collapse
Wipe your data and cache in TWRP. It's a nuisance to put all of your things back the way you had them, but this usually solves odd problems like this.
I give up.
Tried everything and nothing is working. It just simply wont load the main Play Store page. It jumps automatically to Apps. In that I have noticed that there is a Verizon category and everything is in USD$. But that still doesnt explain why its not working properly.
On top of that I have pushed new Phonesky.apk and GoogleServicesFramework.apk. Tried them with both odex files present as well as deleted.
Comes up with either Server Errors or Error Retrieving Information From Server [RH-01].
Does any one with more knowledge like a dev have any idea how to fix this?
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
jonesin said:
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
Click to expand...
Click to collapse
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Bilhouse said:
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Click to expand...
Click to collapse
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
jonesin said:
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
Click to expand...
Click to collapse
Just tried it now mate. Created a new Google account with US details. Logged into Google Play and still the same problem. I even went through the Setup Wizard route on the phone just to be sure. It must be detecting my location via my IP address.
OK Guys.
Im getting somewhere now.
I have downloaded Market Enabler APK and set the phone to US Verizon settings. I then used Droid VPN with a US server and now I can access the Play Store properly with all the categories. So its clearly an IP issue. But now the question is how the hell do I get past it?
Just to confirm this. I logged out of my new US Google Account and back into my old UK one. At the same time I kept Market Enabler and Droid VPN active.
It worked fine. I was able to access the Play Store properly with all categories. After this I logged out of Droid VPN and deleted Market Enabler and it still worked! (I attached a screenshot) The last piece was to see if it would function after a reboot.
Turned the phone back on, went into the Play Store and the same problem as before. Only Apps. So its clearly to do with my UK IP address.
But at least I now know. Looks like I will be selling the Droid DNA.
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Bilhouse said:
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Click to expand...
Click to collapse
Well the device is not technically an unlocked GSM device. Your bootloader is unlocked but that has nothing to do with the ability to use it on another carrier. The device was released under verizon as a flagship verizon exclusive with GLOBAL CAPABILITY meaning all applicable consumers would have purchased in the us and be roaming on all other carriers, so technically was never meant to be a GSM only phone. The fact that it works on GSM carriers is because of the radio chip they decided to use. Now because it can pick up these bands doesnt mean that vzw released the device with the intentions of it being used on other carriers. What you need sir is the HTC j butterfly which is a GSM "Carrier UNLOCKED" global version. Anyway I imagine with a little wizardry there is a way around this for you. I cant provide a fix but I'm sure there is a way. I'll ask a couple people and see what their thoughts are.
Thanks for the reply. I understand where your coming from. I know that its a Verizon exclusive, but if anyone was to use it abroad even for a short while why cant they just reroute you to the local Google Play store or better yet base your Play Store off your country details in your account.
I think this is also due to the fact that the phone is ultimately only for US consumers like you said. Even when setting up the phone there is no option for English UK or English AU etc. Just the US.
Oh well. Thanks for everyones help.