Unable to create e:mail account - Galaxy S III Q&A, Help & Troubleshooting

Hello, I am in England,UK. My fone is jacked up big time. I got it on Thursday, and am unable to create the e:mail account on the fone in the apps section. I can create a G:mail account on it which I don't need through the G:mail thing, but am unable to do so on the e:mail icon.My account is yahoo, and am told because it is yahoo, it is complete competition with google, therefore the fone will absolutely not be able to use yahoo on it. Is this true? if so, then I have wasted 500 quid on a paperweight thats too light to weigh down paper.
I am on Vodafone, and I rang them on Sunday morning, and they told me to change the proxy numbers and the port number. The fone is factory standard, was brand new on Thursday, and is on Andoird 404.

Ask Jack to try this first .
http://www.gadgetreactor.com/tag/sgs3
jje

Thanks for the link, however, after trying for the last 15 minutes to try get to work, still no joy. Will installing the new jellybean softwae help when it comes out? It doesn't look like this fone wants to work properly. First Dobby, now this!!

Just use the yahoo app? I used to use yahoo years ago but made the change to Gmail well worth it.
Sent from my GT-I9300 using xda app-developers app

CharleyNokia said:
Hello, I am in England,UK. My fone is jacked up big time. I got it on Thursday, and am unable to create the e:mail account on the fone in the apps section. I can create a G:mail account on it which I don't need through the G:mail thing, but am unable to do so on the e:mail icon.My account is yahoo, and am told because it is yahoo, it is complete competition with google, therefore the fone will absolutely not be able to use yahoo on it. Is this true? if so, then I have wasted 500 quid on a paperweight thats too light to weigh down paper.
I am on Vodafone, and I rang them on Sunday morning, and they told me to change the proxy numbers and the port number. The fone is factory standard, was brand new on Thursday, and is on Andoird 404.
Click to expand...
Click to collapse
The competition with Yahoo has no bearing on whether Yahoo accounts will work. I just set up a Yahoo account there and it is having no problems sending or receiving mail through the email app. What exactly is happening when you try to set up an account?

Use the yahoo app. My wife uses her yahoo account everyday. No problem sending/receiving emails. What happens when u try to set the account???

Hi, ok, when I go to the create an e:mail screen, I fill in the full e:mail adress, and enter the password, the it has the working circle, checking incoming servers for about 20 secs, then comes up with message box saying,' Username and password incorrect'. Thats it.
I HAVE for the time being signed in using the fone's app, but that is a manual receiving system, I don't want to check IF I have mail, the creating the account thing alerts me when I DO get mail right? So I can go straight to it without having to sign in constantly via the fone's app.
It worked fine from the first time I signed in the my Nokia N900, Nokia E7, HTC HD2, but this Samsung won't do it.

I had the same problem and a few other people. Here's how I got my Yahoo to work on my S3. Log in to your Yahoo account on the computer/laptop. Change the password and save. Now do the same on your phone. It worked for me and the other people who had this same problem.
Good luck

If johnw's fix doesn't work, have you tried setting up an account manually? Presuming you used the automatic set up thing.

Related

xv6850 stopped sending emails! Ideas?

I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?
Yah, that's happened to me too, I just deleted that gmail account, made another one that checks the same account, and it worked again...kinda annoying, but it's a 2 min process.
Maestro Nobones said:
I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?
Click to expand...
Click to collapse
I have seen so many repoorts of this over at PPCG and from firends of mine with the TP.
Maybe a GMAIL issue? Not sure but your not alone.
i've tried remaking the account on the phone to no avail. good to know at least I'm not alone!
I started seeing this problem with IMAP servers on WM 6.1, have compiled some info on it here http://forum.xda-developers.com/showthread.php?t=374663
I haven't had to recreate any mail accounts after applying the MS WM 6.1 patch linked in that thread. A soft reset is all that's been needed since.
I've got my fingers crossed for WM 6.5 to be a real fix. I'd like to give that 5.2.21014 a try too if it ever comes around again...
go to mail2web.com create a free account (Exchange Support)
go to Gmail settings forward ur gmail incoming mail to [email protected]
now setup push e-mail on ur phone through active sync
ull get the e-mail within 5 seconds of it being received, and u'll save some battery juice cuz ur phone is not checking for new e-mails every now and then.
IMHO it works flawlessly, i have my hotmail and gmail going through push, as u can forward as many e-mail accounts as u want
MOE
As it turns out a second soft reset and delete>remake the account on the phone got my email working again.

Yahoo mail problem

I enter my username and password under the yahoo email option in the mail app and it keeps saying I have no new messages but I know I do... Anyone else have this problem or have a manual fix?
Sent from my PG86100 using XDA App
Yahoo mail still exists???? Get Gmail if problem persists.
I had the same issue. Even when I switched to display 20 messages from any date, it would say no mail but also say x available on server. If I tapped that it would compose a new message. I haven't used the native mail app in a while so after that I said screw it and went back to K9.
yes
same problem and looking for fix, I'm going to try sending the yahoo text/yahoo mobile from my computer to my phone and see if that works
Had same problem. I skipped it, went to it later and it went through.
Sent From My HTC Evo 3D, Using Tapatalk!
nfaust01 said:
Yahoo mail still exists???? Get Gmail if problem persists.
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Click to collapse
lol. I was going to say the same thing. I had yahoo mail for 8 years and finally switched over to gmail earlier this year. best move ever.
Help
I am having same problem. My work uses yahoo mail to post overtime. I am losing cash so I hope they solve this quick. Yahoo is what company adopted for email so switching isn't an option.
w9med said:
I am having same problem. My work uses yahoo mail to post overtime. I am losing cash so I hope they solve this quick. Yahoo is what company adopted for email so switching isn't an option.
Click to expand...
Click to collapse
You could always use the browser until you get it fixed. Probably something to do with the server ports. I'll dig around on the Hero boards and see if I can find the settings.
-----
3vo. That is all that needs be said.
I am having the same problem. I downloaded the yahoo mail app from the marketplace as a workaround.
[email protected] said:
I am having the same problem. I downloaded the yahoo mail app from the marketplace as a workaround.
Click to expand...
Click to collapse
Seriously, K9 mail. It's free in the market. It is the best mail app I've seen. And when we finally get some sort of root, you can use titanium backup to backup your data and if you switch roms or whatever use that to restore your accounts and settings instantly.
It appears to be a known issue. I cannot get my Yahoo mail to open using the stock Email app either, I can send but I cannot receive. You can use the Yahoo Mail app, that works just fine and has a nice user interface, but me, personally I prefer using the regular Mail app for all three of my email addresses. My Yahoo address is only mainly for crap. If people think using Yahoo is archaic, I use ***gasp*** *OH NO’S*** my ISP email address which is where all my important stuff goes, banking stuff and so on, and the address I give out to close friends and family. Only reason I have a Gmail account is because you’re forced to in order to use an Android phone. Hopefully a fix for this problem is in the works.
I'm surprised anyone uses anything other than gmail with an android device for personal email.
Same problem here. Started happening just yesterday for me.
A Sprint rep told me that Yahoo blocked port 25 on their servers which is causing issues across all phone platforms. He also said that Yahoo wants to start charging people for Yahoo Plus in order for it to work, but I have found no confirmation of that. As a matter of fact, I found at least one Yahoo Plus user who is also having this problem using the native mail app from another HTC phone.
I have contacted Yahoo about the issue and will post their response here when I get it. However, it does seem to be a very widespread problem.
I will be waiting for an answer because I would rather use sense for emails then the app.
glad I wasn't the only one.
same problem here. I noticed I was not getting yahoo mails today. I use mine for business, and frankly don't ever want to use another email. Yahoo has been consistent, reliable for me for over 14 years.
I downloaded and installed the Enhanced Email app on the Amazon Appstore today.. special for today only for 4.99... seems like a good program..
I did not know about K9,, I could have saved the 4.99... but I think the Enhanced email app has a lot of features I haven't started using yet.
same issue with yahoo..
set up quickly.. but no emails coming in...
and yea been using Yahoo for years.. not going to switch because gmail is android friendly lol
i want a fix too, i use gmail, hotmail, and yahoo and want them all on my phone with stock software. depends on who i am giving my email to or sending to as to which account i use
I received a response from Yahoo regarding this issue. Their response and my original email is below:
Thank you for writing to Yahoo! Mobile.
I am sorry to hear that you have recently stopped receiving mail in the
default mail application on your Android device, though the messages
still arrive in your Yahoo! account. I have given the information you
provided to our Mobile Product Team. Investigating and resolving this
issue may take some time.
Javier, your ticket number for this issue is 4643595. Please refer to
this number in any future correspondence regarding this issue.
It appears that both the Yahoo! Mail application and the Yahoo! Mobile
Mail page are unaffected by this issue. As a work around I recommend you
visit:
http://m.yahoo.com/mail
You can either access your email directly from here, or download the
application via the link presented on this page while we work to resolve
this issue for you. You can also download the application via the
Android Market.
NOTE: If you elected to receive a Yahoo! Customer Satisfaction Survey
when you submitted your help request, you may receive a survey within 72
hours, even if your issue isn't resolved by that time. We appreciate
your taking a few minutes to complete the Survey and give us your
feedback on your support experience.
As we work to resolve this issue, a member of Yahoo! Customer Care may
contact you to collect additional information.
Thank you for your assistance.
Please feel free to contact us back should you still have other concerns
or questions. We will be happy to assist you.
Thank you again for contacting Yahoo! Mobile.
Regards,
Rose
Yahoo! Mobile Customer Care
Mobile General Tech T1
91008131
Original Message Follows:
-------------------------
Mail-Id:
w2.help.re1.yahoo.com-/l/us/yahoo/mobile/general.html-1309274421-6659
1. What can we help you with?
------------------------------
Carrier's Name: Customer Care - Mobile Email
I have the new HTC Evo 3D and Yahoo mail does not work with the
native HTC Mail app. Before this phone, I had the original HTC Evo and
Yahoo worked fine with the HTC app over the course of one year that I
had that phone. I upgraded to this phone last week, and for 5 days
Yahoo was working fine on the HTC mail app, but it stopped working
yesterday. Gmail and my work email still work through the HTC mail app
and my Yahoo mail is still working on my computer, so I believe the
problem is on Yahoo's end.
Please advise if this issue had already been reported and if it is being
worked on.
evo 3d yahoo mail work around
nfaust01 said:
Yahoo mail still exists???? Get Gmail if problem persists.
Click to expand...
Click to collapse
Don't use IMAP HTC.IMAP.mail have too use POP.mail.yahoo.com will be able too send and receive fine
RedWingsFan said:
I'm surprised anyone uses anything other than gmail with an android device for personal email.
Click to expand...
Click to collapse
I use Gmail for personal use (friends/relatives) and Yahoo for commercial use ie. Amazon, Netflix, forum addresses, etc.. Keeps my Gmail absolutely spam free and when I get a Gmail I know it is really an email I want to see and have pushed to my 3VO.
I had the Yahoo set up problem too, just got my 3VO yesterday. Finally got it to work with the standard mail app. Turned out to be a security issue on my account, and after I changed my password to a more secure one, and after I signed on to the account from my 3VO browser, I was able to set it up using the manual mode (IMAP).
Remember to remove the "htc." from the incoming and outgoing server addresses though.

How does the GT & an Android phone mesh with one gmail account?

So I am wondering how my new GT will work with my one google account and my Evo.
For example, when I fist started up the GT it asked if I wanted to sync my google account, which I did. I then noticed that it put a bunch of my existing apps from my Evo onto my GT. So I now assume that any app that I have purchased on Evo in my Google account can be installed on my GT & Evo, is this correct?
Are there any disadvantages to using the same google/gmail account on both my GT and Evo? I would hope that using one account on both devices would mesh well and not cause any issues.
I was then also wondering if I should setup a new google/gmail account and leave my gmail account off just in case I let my wife/daughter use the GT. At first I liked the idea of using one account on both but now maybe not, but then I would have to buy all new apps again?
Guess I am just looking for some opinions/ideas on a good way to use both my Evo and GT together.
Thanks
Using one google account between both of your devices won't cause any problem whatsoever. I've been using the same google account on my phone and my tab (first 7" and now 10.1") for about 6 months without issue.
The Android Market (and Amazon App Store) track by both account and by device. I've managed my Evo and two Tabs under the same Gmail account without any issues.
Its the best way to do it. I have a personal email address "****@zakeen.com" that I send through gmail account and I use the gmail program on all my devices.
I was at the airport waiting for someone to come out and I had my phone there, I was writing an email to someone and the person I was waiting for came out, I just turned my phone off. It saves it automatically in the draft folder and later arriving at the hotel I turned my Tablet on and the email I half wrote was on the top of the Gmail account and I just had to finish the last sentence and send it. Did not have to go back to the same device.
Also I think for the future it will be better, like renting movies and that. I dont know much about it but I am sure it will be linked to account then rather device. So you have access to all your things related to your account for easy syncing.
Its all in the cloud. You could have your singular google account synced across as many devices as you'd like I think. If you go to market.android.com you can choose which device you install apps on.
Thanks for the responses everyone, it def seems best to just use one google account. Unless of course you don't want your significant other to see your emails and gtalk messages. Not that I have anything to hide!
Oh yeah, what about GTalk? Will IMs go to both the phone and GT or is that only one login at a time?
You could definitely have IMs go to both devices simultaneously if you're logged in on both.

[Q] can't delete secondary email account

this morning i noticed that my secondary email account (it's an imap google server, but not the main account) stopped syncing. when i hit the sync button i got a response saying 'unable to connect to imap.vzw.net'
when i couldn't change/check the imap settings, i tried to delete the account, but it wouldn't let me. when i go into account settings and try to remove the account it lags on 'removing account' and then eventually tells me it is unable to remove the account.
i called verizon and spoke to both a verizon and motorola rep and both said that i would have to do a master reset on the phone. i'm finding it hard to believe that you need to do a master reset just to delete an email account.
also tried creating a second account, changing the default to that one, but still won't delete, and now i can't delete the second account either. tried clearing cache for all for email apps (email, email accounts, email engine, and email authenticator) and email accounts is grayed out, but after clearing the others, still can't delete the account.
to specify this is not the gmail account required for android, but an additional account under the 'email' app. after lots of searching it seems that other android phones don't have this problem, and can't find any specifics to the razr.
thanks
This happened to me about a month ago. Same response from tech support. The factory data reset works to fix it & it hasn't happened again. Do you use an app called Root Call Blocker?
Sent from my DROID RAZR using xda premium
No, the phone doesn't have that app. It's not rooted. Kind of ridiculous that you need to master reset the phone to delete email accounts. Luckily phone is a few weeks old and doesn't have much on it, but if this happens a few months down the line it would be a huge headache to reset. Do you know if this is a Razr specific problem or related to android or motorola specifically?
took the phone back to verizon today, and then it started working. not sure what happened. but second account is deleted and first account works fine. best guess is that it was a problem with verizon's imap server which locked up the mail application.
Glad it got worked out. Mine happened right at the beginning of the first major 4g outage so it may have been related to that.
Sent from my DROID RAZR using xda premium

Phone and/or Email App hacked

I think that my Hotmail and/or S4 has been hacked. Last Monday I received word that a strange email was sent from my account with a link to skin care or something like that, so I changed my PW. On Friday, I received an email from Outlook that says my account has been compromised and I should change my PW, so I did, again. Sunday night, I'm told that another strange email was from my Hotmail account, so I change my PW again, 3rd time within a week. Each PW wasn't overly hard, but always contained both letters and numbers, so not super easy to crack I wouldn't think. So I started to try to track down the source, I removed email accounts from my phone on Monday (I have the stock email app set to check 2 accounts and have yet to have an issue with the second account). I also noticed in the Hotmail access log that my account was being accessed in 2 other states while all this was going on. So, all was going well and today I set up the email app with my Hotmail account info so I could check my email from my phone. Within 2 hours, my account was accessed from out of state again, but as far as I can tell nothing was sent.
I've read that its pretty simple to send out an email using an account that you don't have access too directly, just set up to use as a sent address, nothing shows up in my sent items so that would support this possibility. It's the account access log that has me worried, they still seem to be accessing my account. I've had AVG on my phone for quite some time now and that doesn't pick up anything, tonight I DL'd Lookout and that also came back as a clear scan.
My phone is still stock, would a factory reset fix the issue? I'd question whether or not a reset would get rid of the keylogger/spyware/malware or whatever is creating this problem. What about rooting and flashing a rom? What else could be causing the issue? I'm afraid that if I close the Hotmail account that there would still be something on my phone that's giving others access to my accounts.
Sorry for the book, T.I.A.
Noto_81 said:
I think that my Hotmail and/or S4 has been hacked. Last Monday I received word that a strange email was sent from my account with a link to skin care or something like that, so I changed my PW. On Friday, I received an email from Outlook that says my account has been compromised and I should change my PW, so I did, again. Sunday night, I'm told that another strange email was from my Hotmail account, so I change my PW again, 3rd time within a week. Each PW wasn't overly hard, but always contained both letters and numbers, so not super easy to crack I wouldn't think. So I started to try to track down the source, I removed email accounts from my phone on Monday (I have the stock email app set to check 2 accounts and have yet to have an issue with the second account). I also noticed in the Hotmail access log that my account was being accessed in 2 other states while all this was going on. So, all was going well and today I set up the email app with my Hotmail account info so I could check my email from my phone. Within 2 hours, my account was accessed from out of state again, but as far as I can tell nothing was sent.
I've read that its pretty simple to send out an email using an account that you don't have access too directly, just set up to use as a sent address, nothing shows up in my sent items so that would support this possibility. It's the account access log that has me worried, they still seem to be accessing my account. I've had AVG on my phone for quite some time now and that doesn't pick up anything, tonight I DL'd Lookout and that also came back as a clear scan.
My phone is still stock, would a factory reset fix the issue? I'd question whether or not a reset would get rid of the keylogger/spyware/malware or whatever is creating this problem. What about rooting and flashing a rom? What else could be causing the issue? I'm afraid that if I close the Hotmail account that there would still be something on my phone that's giving others access to my accounts.
Sorry for the book, T.I.A.
Click to expand...
Click to collapse
I'm not familiar with Hotmail, but many email providers allow 2-factor authentication. I would definitely suggest using that if it is available to you.
Check the IP addresses on the accesses from other states - do they match your ISP? Sometimes ISPs give out addresses that show up as different states. If Hotmail doesn't show ISP, you can put the IPs into the search at http://bgp.he.net/ and it should show you the ISP.
It is indeed trivial to send email appearing to be 'from' any account without access/relation at all to the account. Unfortunately spammers often take advantage of that and there's not really anything you can do about it.
I did activate the 2 step authentication.
I did track the IP address and then Googled what came back from the search (Cellco Partnership DBA Verizon Wireless) and it appears that this is tied with VZ and the related towers. It just seems weird that at one point it says its being accessed in Minn and the next time in Colo but I'm in So Dak and haven't traveled far from home since all this started.
Regardless, last night another email was sent with my email being used as the sending address. I've decided to close my Hotmail account because of all the hassle. I'm still looking for some advise on whether or not I need to reset the phone or possibly root and flash my phone in order to get rid of anything that might be stored on my phone. Is it worth worrying about or should I just move on?
Noto_81 said:
I did activate the 2 step authentication.
I did track the IP address and then Googled what came back from the search (Cellco Partnership DBA Verizon Wireless) and it appears that this is tied with VZ and the related towers. It just seems weird that at one point it says its being accessed in Minn and the next time in Colo but I'm in So Dak and haven't traveled far from home since all this started.
Regardless, last night another email was sent with my email being used as the sending address. I've decided to close my Hotmail account because of all the hassle. I'm still looking for some advise on whether or not I need to reset the phone or possibly root and flash my phone in order to get rid of anything that might be stored on my phone. Is it worth worrying about or should I just move on?
Click to expand...
Click to collapse
Can you PM me the full headers of the email that was sent? I should be able to see in them how it's being done -- whether through your actual account, hotmail's servers, or just forging your email as the 'from' address.
You'd have to get them from the person who received it... in gmail it's as simple as clicking the little arrow and then 'Show Original', but the method to show headers will vary by client/provider, should be easy to google though.
About the IPs, it's not unheard of to be assigned IPs from a state or two over. It's obviously not an ideal configuration, no idea why it happens, but it has happened to me several times in the past. But we can't say they were your phone unless you've been keeping track of what external IPs your phone has been getting...
It is a really good sign that they're not some weird server host in russia, etc... though.
It's very common for spammers to forge a sender's email address - they can easily send spam which is "from" you without having any access to your account whatsoever. Some of that spam will get bounced back to you based on the use of your address, not because it was actually sent from your account. The bounced spam should include the headers it was originally sent with, from which one can tell where it really originated.
Are you sure the "out of state" access isn't just legitimate access to the account from your phone? IP addresses are logical, not physical. The geoIP databases which try to map addresses to locations aren't perfect, and your cell carrier may in fact be associating your phone with an IP mapped to a different state.

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