My Trsnsformer TF300 dock only works when i connect it to power adapter, after it connects to my pad, i can remove power supply and easily work with it till next undocking. Afterward, if i want to connect my pad , i have to connect power supply again. After connection it shows me : Change to ASUS keyboard to integreate hardware keyboard or something similar. Is it factory error or i am missing something? Why`s so?
zigulists said:
My Trsnsformer TF300 dock only works when i connect it to power adapter, after it connects to my pad, i can remove power supply and easily work with it till next undocking. Afterward, if i want to connect my pad , i have to connect power supply again. After connection it shows me : Change to ASUS keyboard to integreate hardware keyboard or something similar. Is it factory error or i am missing something? Why`s so?
Click to expand...
Click to collapse
I have the exact same problem. I bought a keyboard QWERTZ from amazon.de I was thrilled to use te keyboard. even after you pull out the power plug the keyboard keeps on working. BUT, after a hard reset the keyboard is not recognized. undocking and docking no effect.
once you plug in the power even for a second the dock is recognized again an you can pull the plug back out.
I heard somewhere about upgrading the keyboard firmware?
chipscollector said:
I have the exact same problem. I bought a keyboard QWERTZ from amazon.de I was thrilled to use te keyboard. even after you pull out the power plug the keyboard keeps on working. BUT, after a hard reset the keyboard is not recognized. undocking and docking no effect.
once you plug in the power even for a second the dock is recognized again an you can pull the plug back out.
I heard somewhere about upgrading the keyboard firmware?
Click to expand...
Click to collapse
Did you manage to fix it? I have exactly the same problem. Did you have to bring it back for warranty?
I brought it to warranty and ASUS changed dock station to new one.
P.S. Sorry for late reply.
Related
I just bought an official Dualshock Pro PS3 controller and it just does not work on my prime. Right now I want to use it with usb port, not bluetooth (that would be the next step).
I installed the controller on my PC to check it's working. My usb ports are also working since I can plug USB keys. I am using ICS update.
When I plug the controller, the only thing I can do is press the power button to leave current app and go back to home menu. Nothing else works. When I press the power button the 4 lights all blink fast for 20sec and then nothing.
I looked at many threads here and on other forums but I cannot find a solution for my problem.
Please help me.
I'm not using the dock but i'am using the asus usb adapter. All I did to get it woking was turned on the bt on the prime pluged the ps3 controller into the usb adapter and pressed the power button. Give a sec and it should pair. Been using my ps3 controller with shadow gun with no problems at all. The game even lets you assign your buttons to the controller. Hope this helps
hungrybear said:
I'm not using the dock but i'am using the asus usb adapter. All I did to get it woking was turned on the bt on the prime pluged the ps3 controller into the usb adapter and pressed the power button. Give a sec and it should pair. Been using my ps3 controller with shadow gun with no problems at all. The game even lets you assign your buttons to the controller. Hope this helps
Click to expand...
Click to collapse
I also did that. I pressed the power button, the 4 flash lights blinks fastly for 20s. Then I can see the pad connected in bluetooth but after 20s the flashlights turn themselves off, the pad disconnects from bluetooth.
I assume that my problem is not related to bluetooth, so right now if it works with USB I will be glad!
I did the same as hungrybear and it works great, have you tried to check that the control works with a ps3? Maybe it can get recognized on a computer but not fully functional.
Errrrrmmm, what about charging it from the pc for a good while?
Plug in, turn on, turn on Bluetooth, unplug. Now every time you turn it on, it will pair with prime (BT icon will become blue). I don't think there is enough power coming from docks USB to charge it. You can't do much with it on home screens, just launch an app or so. Use left stick to navigate, but its a pain in the bottom. Some games will work with it, some won't.
Sent throught the wormhole from my CoinInserted Sensation OG.
Finally, I bought a new ps3 controller and it's working great now.
I don't know what happened with the other one, I bought it very cheap on Ebay, the looking and plastic case was exactly the same. Maybe a fake sony gamepad I don't know...
Hello everyone,
Saturday i bought a Asus transformer Prime TF21 (32go).
Same day i have noticed an issue with the docking station.
I don't know why but some times the docking station is not detected by the tablet.
I have to plug the power and then the docking station is detected by the tablet, then i can remove the power and use the keyboard. it work until i release the tablet.
some time keyboard is detected.
Docking station and tablet are fully charged, i'm in ICS 4.0.3
In a first time i have unchecked the function that disable the keyboard when the tabet is sleeping, i was thinking that worked but today the bug append again
do you have any idea?
thank you for your help
Morlocko
You may have a bad connector. If you plug the power first does that always work? If so then maybe software related. The only real way to check for hardware issue is to get another dock or another tablet. It should always recognize when its docked and theres not a way to disable that.
Sent from my Transformer Prime TF201 using Tapatalk 2
No clue, I've never had this happen or seen mention of it elsewhere. Aside from a lot of people whose docks would only register some of their input, but this sounds different. Something must be a little screwy with your dock or your Prime's charge port.
when i plug the power, the keyboard is directly recognised. then i can take off the power cable and use it all the time. i can even power off then power on the tablet it will always work but if i unplug again the tablet from the dock then i have to plug power on the dock if i want to use it again. The dock is fully charged so i think it's a not a power issue
morlocko said:
when i plug the power, the keyboard is directly recognised. then i can take off the power cable and use it all the time. i can even power off then power on the tablet it will always work but if i unplug again the tablet from the dock then i have to plug power on the dock if i want to use it again. The dock is fully charged so i think it's a not a power issue
Click to expand...
Click to collapse
The keyboard also properly charges the Prime at 70% then? I just don't know what the issue could be. A mis-aligned pin would result in the same thing happening even after plugging the power in wouldn't it?
yes the keyboard charge the prime. i can start the prime with the dock powered or i can put the power after the start it change nothing, until keyboard has some power for a second then he is recognized by the prime.
what i don't understand is until prime is unpluged i can power it off then on without power on the dock
but if i unplug the prime then need power
very strange
i want to be sure it's a defective one because if i go to shop and the prime as nothing they will ask money for support
morlocko said:
yes the keyboard charge the prime. i can start the prime with the dock powered or i can put the power after the start it change nothing, until keyboard has some power for a second then he is recognized by the prime.
what i don't understand is until prime is unpluged i can power it off then on without power on the dock
but if i unplug the prime then need power
very strange
i want to be sure it's a defective one because if i go to shop and the prime as nothing they will ask money for support
Click to expand...
Click to collapse
Again, I don't see how it's not some physical defect somewhere. I haven't seen anything like this, I'd try to swap it out or something. I don't understand that last sentence so well, but see if you can't try another dock in-store.
i will say that if i go to the shop and say the dock is not working, they will test it but if they says dock is working they ask money (around 75$) if dock is really not working then there is nothing to pay.
can we plug/remove the prime on the dock when she's powered on?
or do we have to power off first and then plug-in the prime?
thank you
morlocko said:
i will say that if i go to the shop and say the dock is not working, they will test it but if they says dock is working they ask money (around 75$) if dock is really not working then there is nothing to pay.
can we plug/remove the prime on the dock when she's powered on?
or do we have to power off first and then plug-in the prime?
thank you
Click to expand...
Click to collapse
Oh yeah, you can! Totally, I never turn my Prime off.
I don't know about this shop though, what's the name? Where did you actually buy the dock, and when? I'd try actually taking to where you bought it first, but I don't know all your situation. Does seem risky if you for some reason have to pay, but I don't understand why you would; that being said though, since you yourself know there's a bit of a work-a-round they could easily realize the same work-a-round and still try and charge you. But where I'm at, no such situation would exist.
1 thing is for certain, your device is definitely not working properly or optimally.
Sent from my Transformer Prime TF201 using XDA Premium HD via my tethered HTC Vision
hi
i have a little problem with my tablet asus prime , it charges only with dock connected. if i charge tablet only then i see an recognised icon but no charge at all.
there is a solution for this problem?
sorry for my bad english
Had the same problem and fixed it. Some say you can fix it by holding the
reset button for 30 seconds (a paperclip in the pinhole by microsd slot).
Definately try that first.
That didn't do it for me, and I can't send it back as I have no warranty.
So I opened it and fixed it (how to in thread below. If the pinhole trick
does not work and you are under warranty you'll have to send it to Asus.
http://forum.xda-developers.com/showthread.php?t=1715252&highlight=fastcharge+issue
Hope this helps! Lets hear how it goes!!!
i tried your method but it doesn't work.
maybe it is a faulty cable or ac adapter? it is strange that it charges with dock (it's the same connector)
Yes it's very strange, I was going crazy over this issue for two months, had two RMA's but they couldn't fix it.
Did you open your prime or did you try the pinhole?
Sent from my Transformer Prime TF201 using Tapatalk 2
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Same problem
solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.
chyungspice said:
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.
Click to expand...
Click to collapse
Cold-Booting doesn't fix it for me either and i'm out of warranty, so ASUS isn't gonna be much help to me either...
It's good to know i'm not alone at least!
solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice
gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
UndisputedGuy said:
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice
Click to expand...
Click to collapse
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here
UndisputedGuy said:
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here
Click to expand...
Click to collapse
Woah, I ended up buying a TF700, but i'll probably attempt this fix as soon as I have a spare minute!
Hi,
Please, be patient while reading this post, this is a looong explanation of the brick I am facing...
I recently was given a non working XTZ SGP311 and tried to get it back to life. As I have another one SGP311 (this one is perfectly working), I am able to check many things.
I read most of topics about XTZ unbrick but can't find any way to get it back working.
The problem is that I can't have any signal from usb (data or power). I use a genuine Sony USB cable and genuine Sony charging adapter (coming from the working SGP311). The led always stays off.
I tried the different combos as described (vol- and power ; vol+ and power ; vol+ and vol- and power) during 5, 10, 20, 30 seconds (yes, quite complete tests).
I did a cross check of batteries and inside usb connector ribbon (yes, had to open both tablets for that), the working tablet continues to work with the 2 parts coming from the faulty one (battery coming from dead tablet was 0% charged), so the problem is not on the side of the inside usb connector neither on the side of a supposed dead battery. The faulty tablet doesn't boot, even with a fully charged battery inside.
I luckily own a XTZ dock (SGPDS5) that allows to charge without using usb connector (it uses the 2 contacts located on the left side of the tablet). That's the only way to get something...
Soooo, when I put the bricked tablet on its dock, the red led flashes very slowy (say, 1 second off, 1 second on red, and so on).
When I press vol- and power, nothing happens (no matter 5/10/15/20/25 seconds).
When I press vol- and vol+ and power, idem.
When I press vol+ and power : I got the sequence blinks once white led / blinks 3 times white led (after that goes to slow red blinking about if I keep the keys pressed). So not completely dead.
If I unplug it from the dock right after the third white blink, plug the usb cable to the tablet, plug it to my laptop (with emma running, tried with pc companion too), and press vol-, then....nothing happens. Really nothing. No led lit. No detection of anything from the laptop (or device manager as well). It would have been the same if I would have kept it unplugged.
To sum it up, the only thing I can have is 1 or 3 white blinks after having plugged the SGP311 on its docks.
IMO, the trouble comes from a faulty component inside the tablet. Maybe the one that manages the connection from the usb ribbon plug. I checked the tiny plugs inside the tablet (once dismantled and back repacked too), all seems in order.
Your help is welcome !
This is similar to an issue I have it sounds like, you can still flash stock rom by holding power + volume till it blinks 3x then plug USB in and hold volume down immediately.
This gives flash mode, you can use flash tool to put stock rom on with this. The issue happens when it's acting like there's no OS it seems. Problem is mines doing this everytime I flash a custom rom, it's fine with stock aside from **** wifi
Thanks for your help. I tried that yesterday and it did not work.
This may be related to the way of reset I use (but I can't have any other).
As I can't get any white blinking led when connected by the tablet micro-usb port, the one and only way to get the 3 times white blinking led is when the XTZ is on its dock (SGP DS5, power connection only by lateral contacts).
What I tried yesterday was to get the 3 time white blinking led (vol+ and Power), then output the tablet off the dock and connect a usb cable to a laptop running Sony Emma (from micro usb tablet port to usb laptop).
Precision : I kept VOL- pressed when pluging usb cable to laptop.
No result at all. No detection (either Emma nor windows).
Any idea ?
jzk01 said:
Thanks for your help. I tried that yesterday and it did not work.
This may be related to the way of reset I use (but I can't have any other).
As I can't get any white blinking led when connected by the tablet micro-usb port, the one and only way to get the 3 times white blinking led is when the XTZ is on its dock (SGP DS5, power connection only by lateral contacts).
What I tried yesterday was to get the 3 time white blinking led (vol+ and Power), then output the tablet off the dock and connect a usb cable to a laptop running Sony Emma (from micro usb tablet port to usb laptop).
Precision : I kept VOL- pressed when pluging usb cable to laptop.
No result at all. No detection (either Emma nor windows).
Any idea ?
Click to expand...
Click to collapse
let it charge for a night period. Then try to flash again.
Rootk1t said:
let it charge for a night period. Then try to flash again.
Click to expand...
Click to collapse
Thanks for your advice, I appreciate.
But I swapped batteries from the working XTZ to the non-working one and put a (about) 60% charged battery into the bricked XTZ (both batteries are charging when set into the working XTZ). I will try anyway.
The problem is that the non working XTZ does not charge either through usb or through the dock. The only interest of the dock is that this is only situation where I can have the "triple white led blink" (but nothing more).
That's why I need the working XTZ for charging before doing anything with the non working one.
What I could try would be to connect the lateral contacts with wires to the dock in order to keep an access to the usb tablet micro port and connect it to a laptop.
But this may be hairy as this would give 2 ways for power (one by the dock and the other by the USB port), and may produce a short circuit...
Any XTZ power experts around ?
Hello, Did you find a solution to this issue ?
Hello, did you find a solution for this issue ? Look like that I had the same.
jzk01 said:
Thanks for your advice, I appreciate.
But I swapped batteries from the working XTZ to the non-working one and put a (about) 60% charged battery into the bricked XTZ (both batteries are charging when set into the working XTZ). I will try anyway.
The problem is that the non working XTZ does not charge either through usb or through the dock. The only interest of the dock is that this is only situation where I can have the "triple white led blink" (but nothing more).
That's why I need the working XTZ for charging before doing anything with the non working one.
What I could try would be to connect the lateral contacts with wires to the dock in order to keep an access to the usb tablet micro port and connect it to a laptop.
But this may be hairy as this would give 2 ways for power (one by the dock and the other by the USB port), and may produce a short circuit...
Any XTZ power experts around ?
Click to expand...
Click to collapse
Canhobix said:
Hello, did you find a solution for this issue ? Look like that I had the same.
Click to expand...
Click to collapse
Well, not a real solution...
I bought a cheap xtz with broken screen and got its working motherboard and put it instead of the other one.I got the lte component too with its antenna and put it into the 1st xtz that was not supposed to have lte.
So now, on one side I have a xtz with faulty motherboard and broken screen, and on the other side a refurbished xtz with LTE !
I like very much this tablet. Very handy, easy to dismantle and easy to swap its components.
The only drawback is no more support for Sony.
Thank you for the answer
So, you are saying that if I replace the motherboard I can fix that ? I'm looking for motherboard on ebay and I found one for $28 usd + shihpping.
Thank you for answering and take care.
jzk01 said:
Well, not a real solution...
I bought a cheap xtz with broken screen and got its working motherboard and put it instead of the other one.I got the lte component too with its antenna and put it into the 1st xtz that was not supposed to have lte.
So now, on one side I have a xtz with faulty motherboard and broken screen, and on the other side a refurbished xtz with LTE !
I like very much this tablet. Very handy, easy to dismantle and easy to swap its components.
The only drawback is no more support for Sony.
Click to expand...
Click to collapse
Canhobix said:
So, you are saying that if I replace the motherboard I can fix that ? I'm looking for motherboard on ebay and I found one for $28 usd + shihpping.
Thank you for answering and take care.
Click to expand...
Click to collapse
Yes. I think this should be good.
Don't care about the exact matching of the product code: as long as it'll be xtz, it'll be good (16 or 32 gb, with or without lte, and any region should match).
Did you opened it already ?
Yes, I opened 2 years ago cuz my son broke the power jack connector then I replaced that twice.
I'm also tech guy, I can replace that, but won't expend more than $50 for a new motherboard. I'm looking on ebay now.
Thank you
jzk01 said:
Yes. I think this should be good.
Don't care about the exact matching of the product code: as long as it'll be xtz, it'll be good (16 or 32 gb, with or without lte, and any region should match).
Did you opened it already ?
Click to expand...
Click to collapse