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I just loaded the hybrid prl to my phone and went from 1-2 bars about a quarter mile from a tower to 5-6 bars about a quarter Mike from a Verizon tower. This shows me that its not the phone that gets a bad signal, it is the service. I came from Verizon and I am used to everything working all the time, but on Sprint there are times a text won't go through. Does anyone know if I can do something to the phone to not show that I am roaming on Verizon now?
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smalltownbird said:
I just loaded the hybrid prl to my phone and went from 1-2 bars about a quarter mile from a tower to 5-6 bars about a quarter Mike from a Verizon tower. This shows me that its not the phone that gets a bad signal, it is the service. I came from Verizon and I am used to everything working all the time, but on Sprint there are times a text won't go through. Does anyone know if I can do something to the phone to not show that I am roaming on Verizon now?
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even if your phone shows ur not roaming it will on your bill and you will get kicked
what roaming? I thought sprint has free roaming?
This no longer the case?
Can you give me some info on how you changed to the verizon prl?
You can't hide that. Just like you can't hide your phone from 911. Verizon is aware of your number roaming. They will charge sprint for every minute and kilobyte you use. Since your are using verizon constantly, sprint will be charged a lot for your use. They will then, sooner rather than later, terminate your contract...and again soon. See it happen in these forums before.
Your brand new evo3d will then be without a service.
What do you expect? You can't root and bypass your way past everything. Sometimes you have to pay for stuff. Plus, sprint is the only unlimited data carrier left. If people continue to do as you are doing, and teether, etc...then that unlimited data may become limited.
OK. Two things I don't understand. PRL noob so go easy...
First, our phones automatically roam Verizon's towers for both cell service and 3G. Mine does it all the time. So why would we need another PRL? When the Sprint signal gets weak enough, it's going to use Verizon towers anyway.
Second, both Sprint and Verizon have had a "free roaming" agreement for over a year. The way it was explained to me at my local store, the agreement is that Sprint and Verizon both share towers so in the (less likely) situation where Verizon coverage is weak and there is a Sprint tower nearby, Verizon phones will actually roam on Sprint. The way it was explained to me: neither company is "renting time" from the other's towers so I don't think Sprint is paying out the wazoo (at all in fact) for Sprint customers roaming on Verizon towers.
Mike
mikeyxda said:
OK. Two things I don't understand. PRL noob so go easy...
First, our phones automatically roam Verizon's towers for both cell service and 3G. Mine does it all the time. So why would we need another PRL? When the Sprint signal gets weak enough, it's going to use Verizon towers anyway.
Second, both Sprint and Verizon have had a "free roaming" agreement for over a year. The way it was explained to me at my local store, the agreement is that Sprint and Verizon both share towers so in the (less likely) situation where Verizon coverage is weak and there is a Sprint tower nearby, Verizon phones will actually roam on Sprint. The way it was explained to me: neither company is "renting time" from the other's towers so I don't think Sprint is paying out the wazoo (at all in fact) for Sprint customers roaming on Verizon towers.
Mike
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The PRL the OP put into place makes his phone roam on verizon constantly. A PRL serves as a handshake between the phone and the towers. Standard PRL looks for sprint towers, and if none are present it looks for verizon. The OP seems to have installed a prl that looks for verizon towers first.
You may be right about the free roam agreement, but sprint still cancels people's service if they are abusing this. Just happened in the Evo forums. There may be a free roam agreement, but verizon won't tolerate sprint customers exclusively using their bandwidth if they are not paying for it. They will then tell sprint that so and so number needs to be cut. Then sprint will send you a letter saying your contract is to be terminated on so and so date due to excess roaming. So, theoretically, this could happen to someone who has sprint, but lives in a sprint dead zone where they have to use verizon all the time.
Do it for long enough and they will cancel your service.
Where we live is a Sprint dead zone. Occasionally we do pick up the distant Sprint tower and my service says "Sprint" but I'd say at least 75% of the time my phone is using a Verizon tower since I work at home. Never got a spanking. Of course, I guess if I changed my PRL and they noticed I'm on all sorts of different Verizon towers (even where there is good Sprint coverage), maybe then they'd raise an eyebrow? I wonder if their setup is sophisticated enough to detect that you use Verizon towers all over town as opposed to using one particular tower all the time just because you live in a fringe area. Interesting.
What we really need is not a new PRL: we need the ability to change the phone's preferences so it switches to Verizon's towers earlier. For example, switch to Verizon towers ANY time the Verizon signal is better... not just when the Sprint signal becomes so weak it drops out.
Mike
FYI, they still send out free Airave's.
I'm not doing this to cheat Sprint. I can't even make a phone call at times and that can be dangerous and frustrating. I usually switch it to Verizon prl before work and back to Sprint in the evening. But I'm usually on WiFi all the time except at work. Today is day 30 or my 30 days. Maybe I should go back to Verizon
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Ya i got one coming myself
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chrischoi said:
FYI, they still send out free Airave's.
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Yup.. I've got one, but haven't activated it yet... It kind of sux that I have to use my in-home broadband bandwidth to get decent service from Sprint.
Another thing that sux is that when I'm out on the water (Chesapeake Bay), Verizon has solid service where Sprint's service is spotty. Sprint's PRL is also set to NOT roam on these Verizon towers, causing a battery drain like there's no tomorrow.
Looks, like I might have to start using a Verizon PRL,when going out fishing..
smalltownbird said:
I'm not doing this to cheat Sprint. I can't even make a phone call at times and that can be dangerous and frustrating. I usually switch it to Verizon prl before work and back to Sprint in the evening. But I'm usually on WiFi all the time except at work. Today is day 30 or my 30 days. Maybe I should go back to Verizon
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How are you switching PRLs? The ##PRL# EPST code doesn't seem to work for me.
Be careful with that Verizon PRL, after moths of using it, Sprint will call you and will cancel your account
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Roaming data is not unlimited. So, if you roam every once in a while and pull down your latest email or check a map, etc., you'll be fine. If you're always on roaming data and pull too much data, you will be dropped. I've heard different numbers for the limits, but there is one.
Whatever happened to the ability to force roaming? On older devices we used to be able to pick "Sprint Only" "Automatic" and "Roaming".
I would always do that when I was getting crap Sprint signal.
I switched them using qpst. I have about 7 or 8 different prls saved to my computer I switch to to see what works the best.
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In my home I get horrible 3g speeds. So bad I have to use wifi. Where I work (outside) I get terrible service and bad 3g speeds. I called Sprint about this issue and was told that area has good (not great) but good coverage. They told me to bring the phone in to have it looked at. I know its not the phone because this was the same with my Hero. I just want to know what my options are. I honestly feel like they should put a discount on my bill or give me unlimited roaming. This is a very bad problem. I drop calls like its going out of style and 3g isnt even an option. As for 4g, nothing at all. This has been going on for a while and Im really getting fed up. Any ideas?
We are all in the same boat.
As soon as we get a radio update.
Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
i have the airave and it does work great, call sprint complain about the service and they should give you one for free
ubcwigwam said:
and goes for around $100 bucks
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This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
Called Sprint about this and the guy said Sprint charges a $36 activation fee for this type of unit. Also supposedly it does use your minutes on your plan, and you can pay an additional $10 a month to get unlimited minutes while connected to the Airave
EVOLICIOUS said:
i have the airave and it does work great, call sprint complain about the service and they should give you one for free
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I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.
EniGmA1987 said:
This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
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i have had the airave since it was in existance. i was actually a tester for them before they went public. the one you linked it the old model 1X. the one you want is http://www.cnet.com/8301-17918_1-20014429-85.html
it is 3G capable. all and all a way better unit. if you call up explain your situation. for me what actually got me one many yrs ago was basically the truth. told them i am in a on cal field. i need my cell to ring when i am called no tgo to voicemail. if they could not provide me a way to fix it. i simply was going elsewhere. then i was offered to test a new device. ended up being the first airave. back then device was free and 4.99 a month which i was credited every month so was essentially free to me. now on the new one it is actually free per month 0 dollars. as long as you qualify.
its sprinnnnnt
Its definitely Sprint.. my company works with Sprint, and although they havn't said it was their problem, they are asking for all reports in our buildings of radio errors (network failure, data failure, can't make calls, text's come in with timestamp 4-5 minutes before the time they came in).
I personally thought it was the 3D, b/c I had a OG the day before and everything was fine, then I get to work and can't make calls with full signal. We have the sprint antanae's throughout our building, so something is up. It seems to only effect me at work though -- which is pleasantly located beneath the jet base flight path.
smarcin said:
I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.
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If you get the Airvana which is the second version of the Airave, you will get 3G as well. I've had it ever since I had my first EVO. I'm in a great coverage area but for some reason, I don't get any signal in my apartment or about a 1/2 block in either direction from my apartment.
The Airave works great. Whether or not you can get one free (normally $99 + $5 per month) depends on your situation and if you convince them its the right thing to do. I had to talk to 4 supervisors and a manager before they agreed to give it to me for free.
I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
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spencer88 said:
I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
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Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?
1. Yes there's a huge issue in terms of 3G speeds that have been going on since the Evo came out. There are more users on their network but they haven't expanded it. I took the issue so far that I was talking to people "From the Office of Dan Hesse" (Yes, I'm serious. I still have the voicemails and emails). It took them a while to go from "It might be your phone" to "OK, it's probably not your phone" to "The network in your area is crowded" to "Ok the network is overloaded everywhere". They promised me it would be fixed by May (this was going on since this past January). I used to get 1.5 Mbps 3G speeds and 15 (YES 15) Mbps 4G speeds, but now I'm lucky if I hit 500 Kbps on 3G and 4 Mbps on 4G.
And yes, they will send you an Airave. My internet bandwidth wasn't enough to support my Vonage VOIP modem and the Airave, so I put it aside. What they don't tell you is that if you don't use it for 3 months, you have to send it back or you owe them $200 (or $150, I forgot). You can always ask for it again later, but it's kind of grimy they don't tell you that. I got a surprise phone call about it. The good thing about the Airave is that after it's on your account, you can make it so that anyone can use it or you can limit it to certain phone numbers (like you and your family, for example). It does 5 calls at once tops. The BAD thing about it is that it will use your pool of minutes even if your calling a mobile number (free mobile to mobile doesn't apply).
And yes it does 3G. I HATE this about Sprint, but they're the cheapest carrier, which is why I put up with them. Also I just applied for a job with them; just waiting for the paperwork to go through on their end.
The alternative to the Airave is to download an app called Roam Control from the Market. Yeah it's like $4 but you don't need root to use it on the 3D. It lets you force roaming. But beware:
Sprint's roaming rule is this: If more than half the total minutes you use in a billing cycle are roaming minutes, for 3 months in a row, you'll get a warning letter in the mail. Do it again and they'll terminate you. Data I'm not sure, but being more expensive to them than voice, I'm gonna say don't go crazy. Also when you roam, even though it says 3G, you're on 1x.
I have thought about asking for an Airave, just havent gotten around to it. As for roaming, what people need to understand is that it really isnt free. When you roam mobile to mobile (which normally is free), eventually they start using your anytime minutes. When I had my Hero (rooted) I was able to set it to roam all the time, and I was on the phone a good 2 hours a day. Next thing I know, I had a $600 phone bill. I was told that if you use it excessively, they start to use your anytime minutes. I thought this was retarded since just about every call one makes, is to another mobile phone. I really just want them to give me unlimited roaming and Ill be set. Gonna give them a call eithher today or tomorrow and see what can be done. Airave will help me at home, but not on the road.
The Airave does have 3G but really, what's the point? It hooks to your internet router which probably has WiFi anyway so you might as well just connect via WiFi. We checked the 3G speeds on the Airave and got about 600/900. Connected to the same WiFi router, you get 17,000 and 2,000.
Mike
mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
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Just a tid-bit about roaming. Yes, it's free to roam, but I sometimes get stuck between a rock and a hard place with signal where it picks up the most faint Sprint signal, which is so weak that nothing works, but enough to not roam to VZ's network. Not much you can do about that if that happens to you.
What I just got, but haven't spent much time with yet is RoamControl (paid app in market). It allows you to force roaming and works without root on the Evo 3D. Though, I do want to say word of warning that Sprint can drop you from their service all together if you abuse the roaming. Not sure what the rules are about it, but word of warning.
mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
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Click to collapse
What did you change in the settings? I've been looking to make the roaming popup go away, but I couldn't get it to go away on my OG Evo either...
ubcwigwam said:
Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...
Click to expand...
Click to collapse
The Airave broadcasts it's own CDMA signal, and connects to your internet connection to route calls. If you call Sprint and complain about coverage, they'll usually give you an Airave for free with free service. I've got one (Airvana w/3G), and it works excellent.
mikeyxda said:
BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
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no problem with brain cancer either i bet
Ryan00 said:
Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?
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We get coverage in the house, but it's a low signal with the occasional dropped call. The airave assures that we don't have any dropped calls.
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I am currently using the 00001 PRL... which everyone seems to suggest is a bad idea. The area I live in is real **** for Sprint... Verizon rules the roost here. So, the question is, what am I risking by using this PRL?
According to sprint i have 800 roaming minutes, and 300MB of data. The minutes, I will never, ever touch. My last phone plan with T-Mo only had 700 minutes shared between my wife and I, and we never went over. In my home, I use wifi, so the only time I'd use data is if I'm out... though it is still possible I'd go over 300MB.
A lot of people seem to think Sprint will terminate your service if you roam to much. Do they charge you, or just give you the boot? I really wouldn't mind if Sprint booted me ETF-Free... I'd just switch to Verizon then. If they are going to give me a bunch of fees for roaming all the time though, this is a problem.
So.. has anyone here actually bumped heads with Sprint over this? What happened?
There's another thread here where some members complained because they got nasty grams from Sprint and a few were given notices they would be terminated in 30 days.
Another person ended up with a $700 phone bill because roaming doesn't count on things like mobile to mobile minutes and all.
I used it on the old evo last year and got a huge bill, as it wasnt covered under my $69 plan, but they let me switch to the $99 plan so I didnt have to pay
OK... thats what I needed to know. I don't mind getting canned, but I don't want a huge bill.
I have had the 00001 PRL installed for a day and data is so much faster. Tracking my usage at Sprint, I have used:
Sprint 3G data = 776,939kb
Sprint 3G roaming data = 51,466kb ( mostly from PRL 00001 usage)
I currently have unlimited usage on both. Without a doubt, I am strictly roaming on 3G data. Question is if Sprint will notify me of excessive roaming since I have unlimited usage on my contract.
**Note: It seems obvious that for some unforeseen reason, Sprint is purposely limiting our data speeds since a simple PRL file across the same 3G service towers is all that keeps us from 2mbps+ speeds. Data has been garbage since the first day on the EVO 3D; it is not a hardware issue but a carrier limitation...
I tried this PRL today and was wondering about getting charged as well. I would probably only need to use it a couple of times a month. What do you guys think, you feel that I should be fine?
jhuff83 said:
I tried this PRL today and was wondering about getting charged as well. I would probably only need to use it a couple of times a month. What do you guys think, you feel that I should be fine?
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A couple times a month is what i use it for.
Been doing it since it came out of the OG EVO.
No problems yet!
/knocks on wood
I have some questions about this:
1) what exactly does this PRL file accomplish in relation to the OTA PRL received (PRL 21081)?
2) If I have unlimited data and unlimited roaming (data and voice) will Sprint even care if I use this?
3) I go to 2 campuses for my college and 1 of them has poor service and there's a VZ tower right near by that I could use, would this PRL allow me to use this tower and get good service?
4) does this allow you to receive greater than 2MBit\sec on the Sprint PCS network?
thanks
incarceration said:
I have some questions about this:
1) what exactly does this PRL file accomplish in relation to the OTA PRL received (PRL 21081)?
2) If I have unlimited data and unlimited roaming (data and voice) will Sprint even care if I use this?
3) I go to 2 campuses for my college and 1 of them has poor service and there's a VZ tower right near by that I could use, would this PRL allow me to use this tower and get good service?
4) does this allow you to receive greater than 2MBit\sec on the Sprint PCS network?
thanks
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Click to collapse
1. Makes your phone only use vz towers.
2. If you use it too much, yes. (not sure the amount (sprint gets charged for us using vz towers))
3. Probably.
4. No.
Lol, thanks for the itemized and quick response.
For me, the difference between using Sprint's prl and the 0001 Verizon prl is .4mb/sec on Sprint's and 2.5mb/sec on Verizon's. Pretty big difference. Just sucks that you have to worry about getting a huge bill or kicked from Sprints network for using it to much.
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I tried this but it kept saying that it couldn't verify my account when placing a call.
oohaylima said:
I tried this but it kept saying that it couldn't verify my account when placing a call.
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I have this same problem. I've done the chat for an HLR reset but it didn't work.
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
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Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
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Wow that is bs, its not your fault that they don't have signal in your area, I talked to them before moving telling them I wasn't going to have signal and was wondering if there was something they could do and they just said "there are no outages in your area" and I just got pissed cuz they obviously weren't listening to me and closed the convo. I really hope I don't get one of those cuz otherwise imma smack a hoe
Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
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Unfortunately, your problem is not as uncommon as you would think. "Unlimited Roaming" basically means nothing except that you won't be charged for being off network. If Sprint feels that you're roaming too much, rather then charge you for roaming, they cancel your contract.....which is also in your terms of service. Have you tried asking them to send you an Air Rave to use while you're at home? That might help to get you off of roaming. Also, be sure to keep your PRL and radios up to date, and stay off of the Verizon PRL's which force you to roam virtually all of the time.
WyldOne91 said:
I really hope I don't get one of those cuz otherwise imma smack a hoe
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LMFAO
hockeyfamily737 said:
Unfortunately, your problem is not as uncommon as you would think. "Unlimited Roaming" basically means nothing except that you won't be charged for being off network. If Sprint feels that you're roaming too much, rather then charge you for roaming, they cancel your contract.....which is also in your terms of service. Have you tried asking them to send you an Air Rave to use while you're at home? That might help to get you off of roaming. Also, be sure to keep your PRL and radios up to date, and stay off of the Verizon PRL's which force you to roam virtually all of the time.
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@OP - What this guy says.
In area where i live, i have good 3g signal and 2bars of 4g, but not inside my house, only if ill step outside and its often rain in here and gettin cold so what i do is i open my window (my room is on 3rd floor) and put my phone on it, that way i get good 3g signal no roaming(which used to happen to me once a day) and sometimes it goes all the way to 4g...
you just need to walk around house and try to find good spot...lol
RuslanStyle said:
In area where i live, i have good 3g signal and 2bars of 4g, but not inside my house, only if ill step outside and its often rain in here and gettin cold so what i do is i open my window (my room is on 3rd floor) and put my phone on it, that way i get good 3g signal no roaming(which used to happen to me once a day) and sometimes it goes all the way to 4g...
you just need to walk around house and try to find good spot...lol
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Talk to account services and ask for an air rave thats free and its going to boost ur signal inside ur house
Sent From My HTC EVO 3D ROOTED
Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
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You get a [previously 30 day] 14 day return policy for these devices.
If you weren't getting any reception and the coverage maps on the website show that you don't get good reception... why are you going with this carrier?
It's like setting yourself up just to have something to ***** about.
Roaming is also defined in your contract.
I see no where which stipulates it's "unlimited"
https://manage.sprintpcs.com/output/en_US/manage/MyPhoneandPlan/ChangePlans/popLegalTermsPrivacy.htm
They are actually quite clear about the rules:
Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.
Helps to read contracts and make informed choices before signing them.
Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
Sent from my PG86100 using XDA Premium App
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Approx. how much roaming data have you been using?
talon95 said:
Approx. how much roaming data have you been using?
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Kinda wanna know the same thing. Trying to figure out if I feel bad for you or of I should smack you silly for downloading videos while tethering on Verizon.
Sent from my PG86100 using Tapatalk
mattykinsx said:
Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.
Helps to read contracts and make informed choices before signing them.
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This.
If you exceeded either 1 or 2, then you have no right to complain. I read my entire contract before I signed it. Just because you might not have, it doesn't exclude you from what you are legally bound to. Luckily Sprint is just canceling your service. Most other carriers would just charge you.
The real issue is Sprint needs to fix their junker network.
talon95 said:
The real issue is Sprint needs to fix their junker network.
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Great reply. Has nothing to do with the thread and if you have been paying attention at all to what Sprint is in the process of doing to their network, you would restate your post.
talon95 said:
The real issue is Sprint needs to fix their junker network.
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Actually, finally a post that is to the point and it is very relevant to this thread! It doesn't sound like the OP is knowingly using roam control or a Verizon PRL. In that case, here we have a person who went to a Sprint store and they set up a phone and service for this customer. When you do that, the customer has a reasonable expectation of actually getting the service they signed up for! Sprint has your address when you sign up. They know where you live. So IMO, the onus is on Sprint for looking at the customer's address, finding that on a coverage map, and advising that they cannot properly serve this customer.
So yeah, one solution would certainly be for Sprint to develop their network so it isn't full of holes! The other is for them to just keep doing what they are doing: selling service to people they can't serve and then terminating them by sending a letter as if the customer is doing something wrong by roaming!
Mike
tgruendler said:
Great reply. Has nothing to do with the thread and if you have been paying attention at all to what Sprint is in the process of doing to their network, you would restate your post.
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Actually, I even listened to the press conference. It has everything to do with this thread though. Even if people are deliberately roaming, that usually only happens when their service is very poor. I get horrible data speeds in the area that I work, even outside, despite Sprint's coverage map showing I should have good 3G coverage.
Hopefully they will fix things, but I'm just not very confident they will.
Sorry but this has happened to me too. I moved to Nebraska from Alabama, which I had great Sprint service there. But once I moved to Nebraska the service was not bad it just didn't even have 3g in my small town. I had and OG EVO, and the funny thing is I actually bought the phone in the same small Nebraska town at the Wal Mart, with no 3g and especially not 4g. Being the Android Pro that I think I am I figured out the PRL to use to use Verizon's Data network which IS 3g in the area. After about 4 months I got my letter in the mail and they told me I had a month to find a new carrier and that my service was being Terminated. I was pissed! But I understood because I basically the I was roaming the majority of the time on another carriers network so why not just go them was what they basically told me. So long story short, I got out of my contract which I had just started and went over to Verizon using a friends phone so I wouldn't have to sign a contract. Moved to Virginia a few months later where the Sprint coverage is waaaay better. And got the EVO 3d. Well I guess we now know how to get out of a contract with Sprint!
Hope my story helped somebody~!
talon95 said:
The real issue is Sprint needs to fix their junker network.
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mikeyxda said:
Actually, finally a post that is to the point and it is very relevant to this thread! It doesn't sound like the OP is knowingly using roam control or a Verizon PRL. In that case, here we have a person who went to a Sprint store and they set up a phone and service for this customer. When you do that, the customer has a reasonable expectation of actually getting the service they signed up for! Sprint has your address when you sign up. They know where you live. So IMO, the onus is on Sprint for looking at the customer's address, finding that on a coverage map, and advising that they cannot properly serve this customer.
So yeah, one solution would certainly be for Sprint to develop their network so it isn't full of holes! The other is for them to just keep doing what they are doing: selling service to people they can't serve and then terminating them by sending a letter as if the customer is doing something wrong by roaming!
Mike
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talon95 said:
Actually, I even listened to the press conference. It has everything to do with this thread though. Even if people are deliberately roaming, that usually only happens when their service is very poor. I get horrible data speeds in the area that I work, even outside, despite Sprint's coverage map showing I should have good 3G coverage.
Hopefully they will fix things, but I'm just not very confident they will.
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melvnx said:
Sorry but this has happened to me too. I moved to Nebraska from Alabama, which I had great Sprint service there. But once I moved to Nebraska the service was not bad it just didn't even have 3g in my small town. I had and OG EVO, and the funny thing is I actually bought the phone in the same small Nebraska town at the Wal Mart, with no 3g and especially not 4g. Being the Android Pro that I think I am I figured out the PRL to use to use Verizon's Data network which IS 3g in the area. After about 4 months I got my letter in the mail and they told me I had a month to find a new carrier and that my service was being Terminated. I was pissed! But I understood because I basically the I was roaming the majority of the time on another carriers network so why not just go them was what they basically told me. So long story short, I got out of my contract which I had just started and went over to Verizon using a friends phone so I wouldn't have to sign a contract. Moved to Virginia a few months later where the Sprint coverage is waaaay better. And got the EVO 3d. Well I guess we now know how to get out of a contract with Sprint!
Hope my story helped somebody~!
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No, the real issue is...if a carrier doesn't have good coverage in YOUR area [or the area you're in most of the time] then you need to find a new carrier instead of abusing the system [and other CDMA networks] and then coming on forums and whining about that carrier for cutting you off.
Period.
mattykinsx said:
No, the real issue is...if a carrier doesn't have good coverage in YOUR area [or the area you're in most of the time] then you need to find a new carrier instead of abusing the system [and other CDMA networks] and then coming on forums and whining about that carrier for cutting you off.
Period.
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+1
10char
---------- Post added at 03:07 PM ---------- Previous post was at 03:03 PM ----------
melvnx said:
Sorry but this has happened to me too. I moved to Nebraska from Alabama, which I had great Sprint service there. But once I moved to Nebraska the service was not bad it just didn't even have 3g in my small town. I had and OG EVO, and the funny thing is I actually bought the phone in the same small Nebraska town at the Wal Mart, with no 3g and especially not 4g. Being the Android Pro that I think I am I figured out the PRL to use to use Verizon's Data network which IS 3g in the area. After about 4 months I got my letter in the mail and they told me I had a month to find a new carrier and that my service was being Terminated. I was pissed! But I understood because I basically the I was roaming the majority of the time on another carriers network so why not just go them was what they basically told me. So long story short, I got out of my contract which I had just started and went over to Verizon using a friends phone so I wouldn't have to sign a contract. Moved to Virginia a few months later where the Sprint coverage is waaaay better. And got the EVO 3d. Well I guess we now know how to get out of a contract with Sprint!
Hope my story helped somebody~!
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How could you be pissed. Sprint should be pissed because they lost money because you hacked your phone to only use Verizon towers which cost them money. How long was it after you bought your phone to when you moved? Did you know that you were moving before you bought your phone?
You, as a consumer, has a responsibility to make sure that the service you are buying works for you the way it should. There is no way for sprint to know exactly how good the coverage is for every house. There are places where you get four bars and then walk 50 feet and get 0-1 bar. When you purchased the phone and realized that you were roaming, you should then have returned it or contacted customer service for a solution. But by ignoring the problem and blaming Sprint, you lose all credibility.
mattykinsx said:
No, the real issue is...if a carrier doesn't have good coverage in YOUR area [or the area you're in most of the time] then you need to find a new carrier instead of abusing the system [and other CDMA networks] and then coming on forums and whining about that carrier for cutting you off.
Period.
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That would be fine if there were no ETF.
talon95 said:
That would be fine if there were no ETF.
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Believe it or not, that's exactly what the 14 [formerly 30] day return policy is for.
Yes, it's about making sure your phone is what you want but it's more importantly for making sure the service is worth it for you.
As someone else said, Sprint [and all other carriers] cannot tell you how the service is going to act specifically for you.
They don't know where you go, they don't know the setup of your house, any large structures in the area, different terrain, etc etc etc.
Two weeks is plenty of time to determine this, and there's NO ETF in those first two weeks.
Howdy folks, I just want to make sure I understand the results of flashing a PRL. As I understand it, if I was to flash another carrier's PRL (let's say Verizon), it would make my phone connect to Verizon towers, show as not roaming on my phone, yet as far as Sprint is concerned I'd be constantly roaming. Also (as I understand it), this would result in Sprint dropping me within a few months which would not result in an ETF due to the fact that it would be them dropping me and not vice versa. What I'd like somebody to confirm for me WON'T happen is that flashing a Verizon PRL will suddenly make Sprint's network show that I dropped their service (and therefore incur an ETF) and somehow make Verizon start chasing me for money.
Yes, I'm considering this as a way to separate myself from Sprint without an ETF. I've recently run into a significant financial hardship and need to cut costs anywhere I can so I'm going to try to get sprint to drop me and go to the main prepaid service in my area. Thanks in advance for any help.
As I understand it, if I was to flash another carrier's PRL (let's say Verizon), it would make my phone connect to Verizon towers, show as not roaming on my phone, yet as far as Sprint is concerned I'd be constantly roaming.
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Correct, except you are not exactly flashing "Verizon's" PRL. You are flashing a Sprint PRL that is modified to connect to Verizon's towers first, thus making your phone constantly roam.
Also (as I understand it), this would result in Sprint dropping me within a few months which would not result in an ETF due to the fact that it would be them dropping me and not vice versa.
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They would drop if you if constantly use it, especially data. And there is always a chance they still could charge you an ETF, however usually they will just give you the boot.
What I'd like somebody to confirm for me WON'T happen is that flashing a Verizon PRL will suddenly make Sprint's network show that I dropped their service (and therefore incur an ETF) and somehow make Verizon start chasing me for money.
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You will NOT be charged by Verizon. Your ESN is tied to sprint, so they are the only ones that could charge you.
Yes, I'm considering this as a way to separate myself from Sprint without an ETF. I've recently run into a significant financial hardship and need to cut costs anywhere I can so I'm going to try to get sprint to drop me and go to the main prepaid service in my area. Thanks in advance for any help.
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While that is one way to do it, I would personally discourage it. Not only are you screwing Sprint over, you are also contributing to rising costs for the rest of us, as Sprint has to pick up your tab for all the roaming you did. If you really are in a tough situation, call sprint and tell them that. There are a few options they have to help you out in this situation, and depending on how much of your contract is up, they may let you out ETF free, ESPECIALLY if you agree to use one of Sprint's prepaid services.