[Q] Phone wont turn on - Nokia Lumia 800

Hi, i would need some help or tips to get my phone running, i woke up today and tried to send some texts, then it said no service so i thought rebooting would be a good idea, but no. Now it wont start again and its not even recognized by my comp. Its a Nokia Lumia 800 and ive flashed it with the International Rom with the internet sharing update (cant remember the number). Suggestions?
Regards. Fellu

maybe charging it would be a good idea

FelluRan said:
Hi, i would need some help or tips to get my phone running, i woke up today and tried to send some texts, then it said no service so i thought rebooting would be a good idea, but no. Now it wont start again and its not even recognized by my comp. Its a Nokia Lumia 800 and ive flashed it with the International Rom with the internet sharing update (cant remember the number). Suggestions?
Regards. Fellu
Click to expand...
Click to collapse
Try recover your phone with ncs (if it enter in bootloader mode)
if you cannot acsess to bootloader (nokia dload) it will be good idea to charge your phone

That's exactly how my Lumia died, it was not recoverable, I had to get it replaced under warranty.

Related

Help Needed :( - Possible to flash phone without USB Cable?

Basically, my phone USB connector, is for some reason not recognizing anything being plugged into it. I have tried a different cable and i get the same response :/ NOTHING!
Plug into the computer - Nothing
Plug into the wall - Nothing.
I need to flash my phone back to stock, but the only method i can think of is via USB, Over the Air updates are canceled out via the current software I have on my phone. So is their any other possible way ?
Thanks
I suffer from exactly your same issue.. sad 'cause i now have a very expensive brick .. Already covered the topic in my thread, but there is no evident resolution...
I suspect the USB circuit and/or port is defective , or poorly implemented, and breaks easily...
duffy1807 said:
Basically, my phone USB connector, is for some reason not recognizing anything being plugged into it. I have tried a different cable and i get the same response :/ NOTHING!
Plug into the computer - Nothing
Plug into the wall - Nothing.
I need to flash my phone back to stock, but the only method i can think of is via USB, Over the Air updates are canceled out via the current software I have on my phone. So is their any other possible way ?
Thanks
Click to expand...
Click to collapse
I would go in to your service provider, and hopefully you get an idiot who doesn't realise you were trying to root your Xperia, and they might replace it for you.
Thing thing is, it was going to be sent back for a repair. When the tech guys look at my firmware , they will realise I have rooted my phone, i was hoping to Un-root my phone and then send it back .. Or will this not matter?
Is their not a way to flash my phone back to normal, via the SD-Card?? somthing must be possible if Over Air is Possible..
Any Idea's anybody please?? thanks
duffy1807 said:
Thing thing is, it was going to be sent back for a repair. When the tech guys look at my firmware , they will realise I have rooted my phone, i was hoping to Un-root my phone and then send it back .. Or will this not matter?
Is their not a way to flash my phone back to normal, via the SD-Card?? somthing must be possible if Over Air is Possible..
Any Idea's anybody please?? thanks
Click to expand...
Click to collapse
I don't know what it would exactly do, but in the Second card
&. Phone storage section of the settings app, there's a factory data reset button, try that.
Keegan_P said:
I don't know what it would exactly do, but in the Second card
&. Phone storage section of the settings app, there's a factory data reset button, try that.
Click to expand...
Click to collapse
Hey mate, ive sorted it out i phoned up the Network Operater, and explained I wasnt a satisfied customer, because Ive had the same problem once before (this time i sent it through phones4u with a 30 day wait before i had my phone back :/..... ) Nevertheless Orange currier are coming out tommorow between 6-10 with a new phone battery and charger. which i couldnt knock back (probs reconditioned) but nvm .
Will try and make my phone as clean as possible without any root settings. before take my phone away and probs fix & reflash the phone to factory settings anyway so i dont think it makes any odd's what i do now .
am quite surprised the woman on the phone offered me this type of service, as I got the phone from Phones 4 u, bet yet Orange are the company doing my replacement.
Funny quote from the phone call :-
"Are you sure you for the phone from us sir?"
"erm, yes"
"Ive never seen this message on the system before, its saying your not one of our customers"
"I must be one of your customer's otherwise you wouldnt have all my details"
"Yes thats right ill just ignore the message and send you the replacement"
is there still no solution to this because i need to ship mine back for service.
Have you tried adbwireless apk. Allows you to connect to your phone via adb over your wireless network. You maybe able to modify bin4ys flash tool and flash wirelessly?
Worth a try?
wingz85 said:
Have you tried adbwireless apk. Allows you to connect to your phone via adb over your wireless network. You maybe able to modify bin4ys flash tool and flash wirelessly?
Worth a try?
Click to expand...
Click to collapse
Hey why don't you try Zdzihu's recovery menu? You can flash some of the ROMS from Jerpelea without touching a computer... Of course you'll need to download the ROM straight to your device...
Sent from my X10i
I've got this same problem too. (appologies for multi posting, I did search first).
No response since the upgrade. I'll look into Zdzihu's recovery menu.
If anyone gets any news, please shout.
OK put Zdzihu recovery on and flashed to Jerpelea's lite rom without the need for a USB....... however the problem still stands! Plug in the wall charger and nothing..... plug in PC USB and .... NOTHING.
I got this phone as a prototype before they were released, by a mate in the industry. So have no warrenty to send it back with. But I love the phone so any more ideas?
I have left it switched off to preserve the battery until a solution is found.
I remain hopeful!
Plz delete.
Sent from my X10i using XDA App
davidmit said:
OK put Zdzihu recovery on and flashed to Jerpelea's lite rom without the need for a USB....... however the problem still stands! Plug in the wall charger and nothing..... plug in PC USB and .... NOTHING.
I got this phone as a prototype before they were released, by a mate in the industry. So have no warrenty to send it back with. But I love the phone so any more ideas?
I have left it switched off to preserve the battery until a solution is found.
I remain hopeful!
Click to expand...
Click to collapse
What usb cable are you using? Did you get one WITH the phone from a friend, did it come with another phone, or did you buy it from a store? I used to work at RadioShack and we had different usb cables for different phones. The connector may be the same, but the pin position in the cable can be different. A normal looking USB cable that would come with say, a motorola phone couldn't be used to charge a blackberry despite the connection being the same port type.
jimbo77 said:
Hey why don't you try Zdzihu's recovery menu? You can flash some of the ROMS from Jerpelea without touching a computer... Of course you'll need to download the ROM straight to your device...
Sent from my X10i
Click to expand...
Click to collapse
would it be possible to restore the stock rom?
i need to reflash for to send it in to service.
I had this problem.. Only solution that I found was to send it back to rogers
It was a hardware problem apparently...
shukla said:
I had this problem.. Only solution that I found was to send it back to rogers
It was a hardware problem apparently...
Click to expand...
Click to collapse
Did they fix it or give you a new one and were you rooted? I have the same problem with the broken usb but I rooted and stripped all the bloatware and now have no way to flash back to stock rom. I still have the Rogers rom but streamlined.
Does anyone know how to put stuff back on like Timescape. I have all the apks from this forum and installed all the timescape stuff but it doesn't show up in the app drawer. If I clean up the phone and send it back will they know it was rooted keeping in mind that it is still the stock Rogers rom just with less crap on it.
I think one solution, since you already have Zdzihu's recovery menu, will be to ask someone who is using Rogers to create a backup image and upload it some where. Then you can use the restore tool from recovery menu and you'll be set up with Roger's again. Unfortunately I cannot help you with this since I'm in Guatemala but probably someone else can... I hope you can fix it men.
Jim
Sent from my X10i
davidmit said:
I got this phone as a prototype before they were released, by a mate in the industry. So have no warrenty to send it back with. But I love the phone so any more ideas?
Click to expand...
Click to collapse
I'm guessing if you got it for free, it wouldn't be too painful to actually buy one off eBay...
Ok, yeah, it's a stupid suggestion, but I guess you get what you pay for...
jimbo77 said:
I think one solution, since you already have Zdzihu's recovery menu, will be to ask someone who is using Rogers to create a backup image and upload it some where. Then you can use the restore tool from recovery menu and you'll be set up with Roger's again. Unfortunately I cannot help you with this since I'm in Guatemala but probably someone else can... I hope you can fix it men.
Jim
Sent from my X10i
Click to expand...
Click to collapse
yea that would work but i bought mine factory unlocked and im sending it back to sony ericsson so i just need a generic firmware. i tried looking to see if any one did a backup of a stock firmware but no luck
Edit: nevermind. found generic rom here http://forum.xda-developers.com/showpost.php?p=9134882&postcount=1 at the bottom. going to test now and see if it works.

[Q] Please help me!

I have a GT-I9100M that is refusing to turn on. My computer cannot even tell when the phone is plugged into it.
I was following the guide located at
dropbox.com/s/6oiqm8909pwg6qt/For%20i9100G%20users%20only.pdf
to try to update my phone. I was using the Odin method with the 2 files linked under "using odin" on the first page of the guide.
Odin said something to the effect of "FAIL". I tried again, but ODIN got stuck, so after a while I unplugged my phone from the computer.
Now I cannot get a response from the phone at all. I have tried pressing power, holding vol.down+home+power, removing the battery. Even when I connect the phone to my computer, I get no response (My computer doesn't even recognize that the phone is plugged in).
Are there any steps that can be taken? Should I contact Samsung? I read something about a USB JIG... would one of those help? Is this a "hard brick"?
I am in Waterloo, Canada (it's near Toronto). If there are no other options, can anyone recommend a trusted repair service?
Thank you in advance and sorry if I am replicating an already existing thread! I searched and searched, but tbh I'm pretty worked up atm, so I may have missed it.
EDIT: On closer inspection, it seems the file I tried to upgrade with was for I9100G, whereas I have I9100M. I'm guessing this is the source of the problem?
GeneralVeers said:
I have a GT-I9100M that is refusing to turn on. My computer cannot even tell when the phone is plugged into it.
I was following the guide located at
dropbox.com/s/6oiqm8909pwg6qt/For%20i9100G%20users%20only.pdf
to try to update my phone. I was using the Odin method with the 2 files linked under "using odin" on the first page of the guide.
Odin said something to the effect of "FAIL". I tried again, but ODIN got stuck, so after a while I unplugged my phone from the computer.
Now I cannot get a response from the phone at all. I have tried pressing power, holding vol.down+home+power, removing the battery. Even when I connect the phone to my computer, I get no response (My computer doesn't even recognize that the phone is plugged in).
Are there any steps that can be taken? Should I contact Samsung? I read something about a USB JIG... would one of those help? Is this a "hard brick"?
I am in Waterloo, Canada (it's near Toronto). If there are no other options, can anyone recommend a trusted repair service?
Thank you in advance and sorry if I am replicating an already existing thread! I searched and searched, but tbh I'm pretty worked up atm, so I may have missed it.
EDIT: On closer inspection, it seems the file I tried to upgrade with was for I9100G, whereas I have I9100M. I'm guessing this is the source of the problem?
Click to expand...
Click to collapse
Yes that was the source of the problem ...
Do you see phone connected in ODIN.. That is COM section turning Yellow ???
No, Odin can't see the phone
Bottom line is, if you can't get into download mode (vol down/home/power), your next best (very faint) chance is a jig. If that fails, you'll need to have a JTAG repair done, or return it to your telco/Samsung for repair.
The JTAG repair may well turn out to be the cheaper option given there's a pretty good chance Samsung will charge you to repair it, as using non-stock firmware on the phone voids your warranty.
GeneralVeers said:
No, Odin can't see the phone
Click to expand...
Click to collapse
Hi
If odin can not see your phone means you are not in download mode.
also you can use "Download Mode JIG" to put your phone in download mode if its not bricked. you can buy online.
Also you can make it @ home if you know about how to.
GeneralVeers said:
No, Odin can't see the phone
Click to expand...
Click to collapse
Now That's a serious Problem...
As you have said you can not even go into download mode or Recovery mode
do what @MistahBungle has Said ...
USB Jig is your first Option.. If you have one ...
Okay, thank you for sharing your expertise!
Would anyone happen to know if this site mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-jtag-brick-repair/
is reputable? $75 to get me out of this mess isn't toooo bad.
Also, any tips for approaching Samsung? I'd like to be honest with them, of course, but if there's a chance that they won't be able to tell what I've done, I might just say "it when dark when I tried to update it".
I'm with Rogers, but I bought the phone off Kijiji. I doubt they would help me...
Anyway, thanks again!
GeneralVeers said:
Okay, thank you for sharing your expertise!
Would anyone happen to know if this site mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-jtag-brick-repair/
is reputable? $75 to get me out of this mess isn't toooo bad.
Also, any tips for approaching Samsung? I'd like to be honest with them, of course, but if there's a chance that they won't be able to tell what I've done, I might just say "it when dark when I tried to update it".
I'm with Rogers, but I bought the phone off Kijiji. I doubt they would help me...
Anyway, thanks again!
Click to expand...
Click to collapse
Listen if the phone is still under warranty you can try approaching the samaung service centre and tell them that the phone suddenly switched off while using and then refused to switch on..
Since the phone cant be booted even to the download mode, they wont be able to check the binary counter so..
They might fix it for you or maybe if you are lucky they may get you a replacement!
I had a similar problem and they fixed it for me..
KJS

help reinstalling bootloader

So .short story.i have a nokia lumia 800 rm 801,and dosn't boot anymore.i wen't to a repair shop and the guy over there said that the bootloader needs to be reinstalled because it's bricked,but he can't do it)
this is what's i've tried: leaving for few hours to charger/usb cable,didn't worked.
if i connect it to pc for few seconds i see in control panel,nokia dload and it discconect it.
i can start recovery mode( that windows phone with the computer cable thing on my phone if i connect the phone to charger or usb and press camera volume up and power) but i can't start recovery mode without data cable/charger.
when i connect the phone to charger it vibrate(nothing on the screen shows)if i press the power button for half a second i see the t-mobile logo.and keeps apearing and vibrating random times i guess i didn't counted exactly.(restart loop or something)
when i connect the phone to usb it vibrates long,and keep connecting to pc and discconecting.
when it's not connected to charger or usb,don't give any sparkle of life(no vibrating,powering on,nothing)
any help please?if anyone would be that kind to help me ,or give me enough advices to fix it by myself...
bump
noxified said:
bump
Click to expand...
Click to collapse
Ok, you also contacted me by pm and I'm trying to help you, but I don't have a Lumia 800 so I don't know all the difference between a Lumia 710 and a Lumia 800.
So in short, before I unlocked my phone I had a similar issue then which you are dealing now, what I did is disconnect the phone from the pc and pressed the camerabutton and keep it pressed, on the same time I pressed the on/off button once but keep holding the camerabutton, the phone shows the recovery mode, so I connected the phone with zune and reinstalled my backup, that's it.
(It's not neccesary to dis- and reconnect, but I only tell you the way I did it.)
If that doesn't work I think you must read this thread from bypx,
http://forum.xda-developers.com/showthread.php?t=1457341
Succesz,
and if i don't have the backup? cant i just use someone else's backup?(for nokia lumia 800 rm-801 ofcourse)
on that guide i don't have dead usb flasing...
and without dead phone usb flasing i get this error:
ERROR: OSBL reported an error! Code: 0x30022
and in linux if i connect it in recovery mode,it gives me this error:
unable to mount windows mobile error initializing camera: -105 Unknown model
and discconects automaticly from recovery mode,entering automaticly in that reboot loop.
i think that the bootloader it's faulty.
when i connecting the phone to zune i get this error: C101002E
And i don't have a backup for restoring...
Ok, I do some research and contact you asap
Greetz,
ok,i will wait.
bump
noxified said:
bump
Click to expand...
Click to collapse
stop bumping, pls. This won't speed up a solution!
if anyone has an idea, they will help you.
And i already told you via pm what i know.
i tought if i was bumping someone would see the topic ,who know how to do it.
ok,i have borrowed atf box.what's next?
noxified said:
i tought if i was bumping someone would see the topic ,who know how to do it.
ok,i have borrowed atf box.what's next?
Click to expand...
Click to collapse
If you think that you can do it by yourself, search the tutorial for unlock the phone with the ATF box. If not, do like me: go in a service center for phones, pay 13 euro, and in 30 minutes you go home with the phone done ok without any complications. I changed in service my bootloader from dload to qualcomm.
Sent from my HTC Desire HD
whiperhack said:
If you think that you can do it by yourself, search the tutorial for unlock the phone with the ATF box. If not, do like me: go in a service center for phones, pay 13 euro, and in 30 minutes you go home with the phone done ok without any complications. I changed in service my bootloader from dload to qualcomm.
Sent from my HTC Desire HD
Click to expand...
Click to collapse
I tryed at a service,money ain't a problem.The guy over there couldn't do it.
noxified said:
I tryed at a service,money ain't a problem.The guy over there couldn't do it.
Click to expand...
Click to collapse
Try on other service. IMO is a complicated procedure for an inexperienced guy.
Sent from my HTC Desire HD
i tried on 5 services...

[Q] Lumia 800 demo mode removal

Hi guys
i picked up a lumia 800 from work that was ex display. it has the demo content on it, and i can't seem to remove it. I even gave it to my Nokia rep and they cant remove it either.
I tried following the instructions on this site, but Navifirm doesnt work anymore and the phone isnt being detected by nokia care suite.
does anyone have the required files/programs saved somewhere and can help me out?
It's a RM-801 - Lumia 800 - Australia.
Thanks guys,
Chris
yaggy85 said:
Hi guys
i picked up a lumia 800 from work that was ex display. it has the demo content on it, and i can't seem to remove it. I even gave it to my Nokia rep and they cant remove it either.
I tried following the instructions on this site, but Navifirm doesnt work anymore and the phone isnt being detected by nokia care suite.
does anyone have the required files/programs saved somewhere and can help me out?
It's a RM-801 - Lumia 800 - Australia.
Thanks guys,
Chris
Click to expand...
Click to collapse
Hi Chris, you can try Nokia Software Updater for Retail, just read THIS
Can't found a working download link so I have to search in my backups if you can't find one.
Greetz,
Rataplan said:
Hi Chris, you can try Nokia Software Updater for Retail, just read THIS
Can't found a working download link so I have to search in my backups if you can't find one.
Greetz,
Click to expand...
Click to collapse
Hi thanks for the tip.
I followed the instructions as per the program, and it works for the most part. when the phone reboots from the flashing of the new firmware, everything is fine... but then it says "preparing" and starts loading demo content on the phone again.. I think i need to update the ROM not just the firmware..
Is there a way to do that?
yaggy85 said:
Hi thanks for the tip.
I followed the instructions as per the program, and it works for the most part. when the phone reboots from the flashing of the new firmware, everything is fine... but then it says "preparing" and starts loading demo content on the phone again.. I think i need to update the ROM not just the firmware..
Is there a way to do that?
Click to expand...
Click to collapse
OK, you've got a demo version and ii's not recognized with ncs, can you tell me what happens when you power off the phone and then power on your device with the power on button and the volume up button pressed on the same time, if I'm correct you will feel a short buzz, then connect it to your pc and if you got a message to format your drive always press "NO" .
If nothing happens also let me know.
Greetz,
Yep, the phone made a short buzz when i held the power and volume up button, but did nothing else.
then i connected it to my computer via USB and it buzzed again but for longer. nothing happened on my PC. Then it buzzed again and turned on by itself, back into demo mode.
yaggy85 said:
Yep, the phone made a short buzz when i held the power and volume up button, but did nothing else.
then i connected it to my computer via USB and it buzzed again but for longer. nothing happened on my PC. Then it buzzed again and turned on by itself, back into demo mode.
Click to expand...
Click to collapse
Thanks, then you have to flash another rom by using NSS from genieprojects, just read the manual HERE but you will proberly also find a lot of usefull information about NSS here on xda.
If you need a rom for your device just let me know.
Greetz,

[Q] How to restore real brick?(doesn't respond to hard resets etc)

Hi all,
I've got a Lumia 920 Cyan (RM-820) and it died during update. I had those problems before and I am familiar with Nokia Care suite and all hard reset procedures, but this time it won't respond to anything. Hard reset button combination doesn't make it vibrate and turn on. Holding volume down when sticking charger in doesn't work either. Charging screen won't appear. When connected via USB all my PCs fail to recognize this device( taking into account that other lumia 920 i have is recognized so drivers are installed correctly). Anyone has any ideas? Any forced flashing sw available?
you tried official Nokia Software Recovery Tool?
http://www.nokia.com/us-en/support/faq/?action=singleTopic&topic=FA142987
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
dxdy said:
you tried official Nokia Software Recovery Tool?
http://www.nokia.com/us-en/support/faq/?action=singleTopic&topic=FA142987
http://download.fds-ncom.nokia.com/...covery/NokiaSoftwareRecoveryToolInstaller.exe
Click to expand...
Click to collapse
Sorry forgot to mention this one. Yes I tried this one along with Nokia Care Suite. Both won't detect a phone and ask for hard reset button combination. Combination doesnt work...
zoom2d said:
Sorry forgot to mention this one. Yes I tried this one along with Nokia Care Suite. Both won't detect a phone and ask for hard reset button combination. Combination doesnt work...
Click to expand...
Click to collapse
even if you select "My phone does not start up or respond"?
dxdy said:
even if you select "My phone does not start up or respond"?
Click to expand...
Click to collapse
Yes, even with this doesn't work
I've got one idea that might work... I thought that battery might not charge properly and phone could get stuck in discharged state. I'll try swapping a battery with a charged one and see if anything happens. It's all based on assumption that charging might not be working during update. If assumption is wrong it won't help i guess
Tried swapping batteries. Didn't help... Any other ideas?
Hi
zoom2d said:
Tried swapping batteries. Didn't help... Any other ideas?
Click to expand...
Click to collapse
Did you solved this? Im having the same issue :S
zoom2d said:
Hi all,
I've got a Lumia 920 Cyan (RM-820) and it died during update. I had those problems before and I am familiar with Nokia Care suite and all hard reset procedures, but this time it won't respond to anything. Hard reset button combination doesn't make it vibrate and turn on. Holding volume down when sticking charger in doesn't work either. Charging screen won't appear. When connected via USB all my PCs fail to recognize this device( taking into account that other lumia 920 i have is recognized so drivers are installed correctly). Anyone has any ideas? Any forced flashing sw available?
Click to expand...
Click to collapse
Have you tried using Navifirm and download compatible firmware for your 920 within your region and flash it using Nokia Care Suite? I wish I could post links but I am not able to yet.. If you have questions please PM me and Ill send you the link(s).
I've fixed a number of 920's by reflashing the OS.
shiznig said:
Have you tried using Navifirm and download compatible firmware for your 920 within your region and flash it using Nokia Care Suite? I wish I could post links but I am not able to yet.. If you have questions please PM me and Ill send you the link(s).
I've fixed a number of 920's by reflashing the OS.
Click to expand...
Click to collapse
Use Data Package Manager for DL the ROM, it is much faster.
Same Problem
I have the same problem with my Lumia 920 - RM 821.
Already tried all the tools of Nokia, but without results.
My Lumia has stopped completely and I can not fix it.
Same problem
Frustrated! Every time i find someone with the same problem the forum stops with no solution available. My Lumia 925 is not recognized by NCS, Phoenix or PC. Reset dos not work.
Guys, the last two posters, I have the same issue, and sad to break it to you, I think we have a hardware failure. Battery (my bet on this), display (I doubt) or something else died. If the battery swapping doesn't work, I am pretty sure something else is gone, could be anything. Something as simple as the charging pin too.
Does anyone still have the software Navifirm and Nokia care suite they could share? My 920 is stuck in a reboot loop, I've tried the hard reset (hold volume down and power, wait for vibrate, release power, should see exclamation mark), but it just loops between off (3sec) and the NOKIA word (3sec) while I hold vol down . Thanks.
No matter, followed the instructions at https://forum.xda-developers.com/showthread.php?t=2515453 which has got it working.

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