help!!!! no service - Sprint HTC EVO 4G LTE

ok since last night at 12 my data and my text and call stopped working,,even tried with 3 different roms,, hboot 1.12.2222 radio 1.12.11.0809 iv even flashed back my stock stock backup i did when i first got the phone,updated pri prl ect...i still get this
.when i go into settings under "about" i click on network "signal strength" it reads signal strength 0........mobile network type unknown.......service state ....out of service....i called sprint they say theres no restriction on my phone or account...and when i click on
"software information..firmware baseband ect...it says "pri version" "not ready" amd prl version...not ready.,,but when i installed my stock back up i have pri version 2.28-003 prl 25006 but still have no sevice......also on the notification bar above the service bars there is a x ...help whats the deal??

One time I couldnt receive or make any calls or text. I had to call sprint and they did something on their end. I was rooted and all and they did not detect it nor did they mention it.
Did u try to reactivate?
Sent from my EVO using xda premium

vader860 said:
One time I couldnt receive or make any calls or text. I had to call sprint and they did something on their end. I was rooted and all and they did not detect it nor did they mention it.
Did u try to reactivate?
Sent from my EVO using xda premium
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Click to collapse
yup went thru that with sprint today ,,had to call using my wife's phone,,,they said that i would have to take it in to a sprint tech,,bahahaha!!! i even tried 3 diffrent times just to see if someone else had a trick....

Ruu for phone to restore back to default?
Sent from my EVO using xda premium

vader860 said:
Ruu for phone to restore back to default?
Sent from my EVO using xda premium
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yup

How about flashing the latest radio and firmware?
Sent from my EVO using xda premium

Did Sprint actually reprovision the phone from their end? I had a similar problem with my OG EVO, and that fixed it...
Sent from my EVO using xda premium

yotie said:
vader860 said:
Ruu for phone to restore back to default?
Sent from my EVO using xda premium
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yup
Click to expand...
Click to collapse
So you're saying you flashed the latest RUU and you still have an issue? If so, the problem must be hardware, not software. If you haven't done that, I would try that next, and then call Sprint and have them refresh your device. Or you can try to activate through Settings first.

Related

1x woes

Hey guys. I've had my EVO for a while and I've been flashing roms like a fiend, recently I've been stuck on 1x for a few days now. I switched to a stock based ROM and updated all my stuff. Called sprint and they reset my connection and its still on 1x. They want me to go into a store because they think its the phone. Any last minute ideas? Should I s-on or anything. Im also worried about them switching out the phones and me being able to root the new one.
Sent from my PG86100 using Tapatalk
in dialer dial ##DATA# click edit mode enter you msl click data profile then hit the settings(?) button on the bottom of phone click restore reboot phone let it do its thing see if that helps
And if you do end up bringing it in, normally a fresh flash of a completly stock ROM will work, as long as you don't have a custom splash screen they shouldn't notice s-off.
They would try to do an update which will include 1.5 bootloader.( I've seen someone who did this and ended up with 1.5 boot, with s-off as a result, but who knows what was done to it in the store)
Go with the instructions above my post, worth a shot..
Shot from my sharp shooter in 3d
cleanrom2.9.5
Tried restoring, no luck still on 1x. I don't want to be stuck on hboot 1.5 don't they not have s off yet?
Sent from my PG86100 using Tapatalk
have you called to see if a tower is down in your area or something
Bowdowntozoltan said:
Called sprint and they reset my connection and its still on 1x. They want me to go into a store because they think its the phone.
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Click to collapse
twiztidninja said:
have you called to see if a tower is down in your area or something
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Click to collapse
Pretty sure they would have checked that.
what prl are u useing?
I'm not sure. This nocturnal Rom won't tell me. It updated the prl when I restored though.
Sent from my PG86100 using Tapatalk
Had the same proplem i turned my gps off then profile update then prl then ##data# data restore after it reboots let it do the hands free activation then stop it when it does the prl update
Sent from my PG86100 using xda premium
Awesome that fixed it! Thanks!
Sent from my PG86100 using Tapatalk
Your welcome
Sent from my PG86100 using xda premium

[Q] HTC evo 3D Error 67

Specs-
Hboot 1.4
Rom: Newts one, RC3.
The problem- I keep getting an error 67 code when i try to use my internet. and also my mms wont download. please help
try and update prl then profile has worked for me
Sent from my PG86100 using XDA
Had same issue once before and turned out problem was on the carriers end and I had to call and have them reprovision my line. It was a fast and easy fix. Hope it works for you also.
tammyjustin said:
try and update prl then profile has worked for me
Sent from my PG86100 using XDA
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Click to collapse
on the newts one rom it doesnt do anything when i press it /:
DowntownRDB said:
Had same issue once before and turned out problem was on the carriers end and I had to call and have them reprovision my line. It was a fast and easy fix. Hope it works for you also.
Click to expand...
Click to collapse
they did it twice, no luck
Sorry to dig this up, but it came across my attention. Did you downgrade to 1.4 b4 this happened? If so check ur nv items.
Sent from my PG86100 using Tapatalk 2
Are your APN settings accurate?
Call sprint and ask to have your hsl refreshed.
Sent from my PG86100 using xda premium

Issues with data... more than the standard issue. Please help.

Ok so my data has not been working at all the past few days. I have tried stock ROM, meanrom, and cm10. It would work for a few minutes and then go to nothing. I finally tried switching it to just CDMA and it works... I'm in a 4g lte area so why would that be? Also if I try to update prl, firmware, or profile it just keeps searching for hours. What should I do?
Sent from my EVO using XDA Premium HD app
Do you have the newest radios? They end in .809 or somethin, check your baseband.
Sent from my EVO using xda app-developers app
---------- Post added at 03:35 PM ---------- Previous post was at 03:34 PM ----------
.0809 to be exact.
Sent from my EVO using xda app-developers app
Its 1.12.11.0809. Does that sound right?
Sent from my EVO using XDA Premium HD app
spencer311 said:
Its 1.12.11.0809. Does that sound right?
Sent from my EVO using XDA Premium HD app
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yes
HTC EVO LTE
Is there anything els that could be causing this?
Sent from my EVO using XDA Premium HD app
spencer311 said:
Is there anything els that could be causing this?
Sent from my EVO using XDA Premium HD app
Click to expand...
Click to collapse
if you're on a sense rom try doing the ##72786# on your phone pad that is going torefresh all your service including data
HTC EVO LTE
Thanks! Flashing stock with goodies right now to try it out. If I flash back to cm10 will that cancel out all the updates though?
Ok I tried it but I don't have the password... Even tried the meid converter and used that password and it still didn't let me.
spencer311 said:
Thanks! Flashing stock with goodies right now to try it out. If I flash back to cm10 will that cancel out all the updates though?
Ok I tried it but I don't have the password... Even tried the meid converter and used that password and it still didn't let me.
Click to expand...
Click to collapse
if you dont know your msl and if you're connected to wifi you can download msl reader from the play store... or you can call sprint and they'll give it to you...
HTC EVO LTE
A couple of days ago, my phone had no 3G service, but it would sometimes pickup 4G but my connection usually didn't last very long.
I was running the updated radio 1.12.11.0809.
I downgraded back to the stock 1.13.651.1 ROM and I had my 3G connection back.
Im sticking with the stock radio.
they are upgrading your tower in your area. that i am 100000% sure of
that happened to me also, and a couple of days later it will be back to normal again, and switching it back to cdma will work.
when they finish upgrading the towers is should be good again.
flex360 said:
they are upgrading your tower in your area. that i am 100000% sure of
that happened to me also, and a couple of days later it will be back to normal again, and switching it back to cdma will work.
when they finish upgrading the towers is should be good again.
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Click to collapse
Well It has been over a week... maybe even 2 weeks. Is that normal?
this is happening to me, I was on the phone with sprint for over an hour....I have done the ##78286# code with my MSL and it resets, but I still boot up to just a x/signal bar....Somehow i think my radios corrupted and will not be able to use this phone....
edit: i was able to get signal, but still having problems now after a full ##786# code

PRL and texting issues

So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
Sent from my EVO using xda premium
scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
Sent from my EVO using xda premium
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What PRL are you currently on?
Also, keep in mind that your PRL has to do with roaming, so it shouldn't have any bearing on sending text messages (unless you're roaming). Your issue could be with Sprint and their service in your area, and not with the phone itself.
Sent from my EVO using xda premium
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
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The most current PRL is 25015.....fyi.
Also, the issue may not be on your end-it may lie with whoever is sending you texts.
Sent from my EVO using xda premium
scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
Sent from my EVO using xda premium
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If you get that error you can try updating first over WiFi. I'd also do a reboot first. Once that works you can call sprint and they will refresh your connection on their side.
Sent from my Nexus 7 using xda premium
scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
Sent from my EVO using xda premium
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This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
Sent from one of Sin's creations
bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
Sent from one of Sin's creations
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Ill try it anyone else have some suggestiond
Sent from my EVO using xda premium
bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
Sent from one of Sin's creations
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I tried it it didn't really help I can get texts from some people not eveyone though I called sprint they said its probably a network issue
Sent from my EVO using xda premium
There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
Solrax said:
There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
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I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
Sent from my EVO using xda premium
scataldo721 said:
I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
Sent from my EVO using xda premium
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I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
Solrax said:
I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
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Click to collapse
I called the issue is its unlocked I mean in theory I could just run an ruu and bring it in see if they'll do anything for me probably not though
Sent from my EVO using xda premium
I think I was having the same problems back on my Blackberry, Sprint had to reconfigure my service or something, I can't really remember. But if nothing you do with PRLs/Phone systems then contact them to see if they just need to re-provision your line or something along those lines.
So I ran an ruu today brought and now they're sending me a new one now I'm rocking and EVO
Sent from my PC36100 using xda app-developers app
It seems like everytime I run viper I can't seem to receive txt right and also have the same problem with syperjelly.. any other rom I never have texting problems
Sent from my EVO using xda app-developers app
I just started having problems sending and receiving text messages this evening. I can't get anything to go out or come in. My Samsung Galaxy S2 isn't having these problems. Time to do some investigating...

No Baseband/Radio after RUU

Trying to get my Evo LTE up and running but even after RUU I have no baseband, radios, service. I'm S-On...trying to work that out now. Why even after RUU would I still have no service?
BodhiBrock said:
Trying to get my Evo LTE up and running but even after RUU I have no baseband, radios, service. I'm S-On...trying to work that out now. Why even after RUU would I still have no service?
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Click to collapse
Try the ##72786# reset from dialer. Select reset from menu.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Evolution_Freak said:
Try the ##72786# reset from dialer. Select reset from menu.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
Try that. If it doesn't work try ##3282# and select reset from the menu. You'll need your MSL, which you can get using MSL Reader from the Play store. The app is free.
Sent from my HTC device
Seems I'm stuck in a bootloop...the phone will boot up but the screen is black except for status bar. I can't get to the dialer, only settings once in a great while before it reboots itself. HTC...oh, bother...
Which RUU did you use?
Sent from my HTC device
Magnum_Enforcer said:
Which RUU did you use?
Sent from my HTC device
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3.17 from HTC http://www.htc.com/us/support/htc-evo-4g-lte-sprint/news/
I'm running it one more time as admin, w/ Norton-off, from Fastboot. If it doesn't work I'll be looking for a different RUU to download at 60kbs lol
D/Ling the Sense 5 Jelly Bean RUU...at 16kbs. ZZzz lol Thanks for your help
Update: I was able to update to 4.3, my baseband is there, the ROM in general seems to be just fine....but still no service. Called Sprint and they had me do everything you guys already told me to do with no avail. My network settings is completely blank and my replacing m7 will not be in until Thursday. I remember the days walking into Sprint store with broken phone and walking out with a brand new one. Now you have to wait 4-5 days for a refurbished phone.
BodhiBrock said:
Update: I was able to update to 4.3, my baseband is there, the ROM in general seems to be just fine....but still no service. Called Sprint and they had me do everything you guys already told me to do with no avail. My network settings is completely blank and my replacing m7 will not be in until Thursday. I remember the days walking into Sprint store with broken phone and walking out with a brand new one. Now you have to wait 4-5 days for a refurbished phone.
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If you could obtain S-off, you could manually flash a radio and see if that helps.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Evolution_Freak said:
If you could obtain S-off, you could manually flash a radio and see if that helps.
Sent from my Nexus 5 using XDA Premium 4 mobile app
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It's been awhile but don't I need a working internet connection to s-off?
BodhiBrock said:
It's been awhile but don't I need a working internet connection to s-off?
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It's been a while for me too but I think all you need is a functioning ROM.
Sent from my Nexus 5 using XDA Premium 4 mobile app

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