[Q] LG Prada 3 Update Issue! Stuck at 7%! - Android Q&A, Help & Troubleshooting

hi,
I'm having a major problem updating my LG Prada 3 UK version from gingerbread to the official ICS update. I've not rooted or done any mods. I'm using the official lg update tool with the drivers installed but the update keeps getting stuck at 7%. I pass all the checks the update tool seems to perform before updating but once the update starts always at 7% it gets stuck. It gives me an error message something like this: "There was a communication problem between the cell phone and the PC", with the option to restart. It tells me to unplug USB and take battery out then turn phone on and restart. I do this but nothing works and again stuck at 7%.
I even phoned LG who said it must be a glitch and to keep trying. That's nonsense I've definitely got some kind of issue here. Oh and I've tried the usual: factory reset, reinstalling the USB drivers and LG update tool. Absolutely nothing works.
One more thing, even using the LG PC Suite to update gives me an error message. So I know this isn't to do with the LG Update tool. I have a Win7 installed.
Please can someone help me with this! many thanks

It's possible there's a bad block in the internal memory. You may be able to check for it through a shell.
If it's under warranty, I would try to send it back.
You could also try flashing with the KDZ tool, but if it gets stuck, you might brick the phone.

To work out what the problem is you need to rule out every variable. First try out a different wire/cable. If it doesn't work then try a different computer. If its still not working then there's a good chance it's a problem with your phone.
Sent from my GT-I9000 using xda premium

NIMBAH said:
To work out what the problem is you need to rule out every variable. First try out a different wire/cable. If it doesn't work then try a different computer. If its still not working then there's a good chance it's a problem with your phone.
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
I tried a different USB cable, and also a different pc but still the same problem. I was thinking of trying to turn off the download mode thing but not sure how that works. I did hold up volume up and power then inserted battery but all that gave me was a SW Update screen.

Related

[Q] Stuck in Flash Mode!

Please Help
While attempting to update to 2.1 through SEUS, the installation failed, telling me that my battery was too low. The phone is now stuck in flash mode, the SE logo flashes for a brief moment, then I am met by a screen with a phone and an Exclamation Point in a triangle for awhile, then the phone restarts and does it again.
I have obviously tried removing the battery and trying again. SEUS has the same result every time I attempt this. I have also installed PC Companion, and one of two things happen 1) PC Companion completely hangs my Win7 (32bit) machine, or 2) Prepares to repair the phone, and while 'preparing', an error pops up and directs me to the webpage.
Please give me some suggestions, as the phone won't even boot properly at this point. Thanks for all your help!
Update:
I've now tried deleting the contents of the SEUS update directory, to force it to redownload the update, with the same results. I have left the phone to charge.
I have tried the flash file here:
forum.xda-developers.com/showthread.php?t=839011&page=3
and it just scrolls looking for my phone. To be sure, I also tried on another computer with XP, and had the same result.
As a last resort I tried X10FUB (the X10 Unbricker) and it was unable to flash.
I find it hard to believe that by using SEUS as it was intended, performing a genuine update my phone is now a paperweight.
(Unrooted, branded w/ Roger's firmware)
After spending all night plugged into the wall outlet, I wanted to try again this morning.
SEUS - update installs to about 98%, then fails.
PCCompanion - Reinstalled it this morning, direct from SE homepage. While attempting to repair, on the Prepare tab I get an error: "Unable to install or start phone software update components." The weird thing is, this error happens regardless of if the phone is connected or not.
Can anyone shed some light on this matter? It'd be appreciated!
No one? Really?
...
As another update, I've tried now on another PC, and PC Companion errors out at the exact spot. Clearly there's something wrong with this software.
Someone must have some ideas for me... SE's only response was to try another computer, although I think they just wanted me off the phone.
To further continue the thread of me talking to myself;
I have now tried SEUS and PCCompanion from two seperate computers with identical results. Clearly an issue with the phone itself, not a software or flashing problem.
I've spoken to my providor, Rogers, and they've agreed to send a replacement phone. Looks like I have to use my old KRZR in the meantime.
Eddie_Brock said:
To further continue the thread of me talking to myself;
I have now tried SEUS and PCCompanion from two seperate computers with identical results. Clearly an issue with the phone itself, not a software or flashing problem.
I've spoken to my providor, Rogers, and they've agreed to send a replacement phone. Looks like I have to use my old KRZR in the meantime.
Click to expand...
Click to collapse
Tried with a different USB cable?
Sent from my X10a using Tapatalk
Ok.. where can i get X10FUB (the X10 Unbricker) from i need it coz my x10 will noot boot... just stuck at the "Sony Ericsson" logo
http://forum.xda-developers.com/showthread.php?t=928343

[Q] Unable to upgrade to 2.2.2

Hi!
I'm having problems updating my P500 to the latest available rom. I tried about everything but it gets me nowhere LG software clearely isn't the best, I had quite some troubles with it in the past, trying to upgrade my old KP500 Cookie and apparently, it hasn't becomme any easyer in the mean time ...
First problem I have is that I cannot get the update software to work correctly on my W7home 64bit desktop pc. This is probably my own fault since I connected the phone before installing the usb drivers. Now it keeps trying to install the USB driver but it fails when attempting to install the MCCI(r)Firmware. Is there a way to remove everything and start over from scratch?
Secondly I grabbed my GF's laptop and got the software to install properly this time around and got the update process going. But for reasons unknow to me the LG software crashed at arround 15% when the P500 already was showing a yellow screen. After I removed the battery I got it to boot up again and it seems to be working ok but still shows the old firmware (v10b) on the settings menu. Problem is now that when I tried a second time the LG software won't commence the update process because it detects version v10h, which is says is the latest and no update is nesacery.
So, what now? I'm out of ideas ...
Not even any suggestions?
check this link
bit.ly/ebCgQr
Just change a to d and download with idm by pasting the new link in idm. You will know what am I saying once you visited the link. But make sure you install the p500 driver. If you want you can downloadthe driver from here. I run win 7 ultimate 64 bit so it will work on your machine too.
megaupload.com/?d=FBH1S3O1
megaupload.com/?d=FBH1S3O1
if it help just hit the thanks button.
Sent from my LG-P500 using XDA Premium App
Man, you are my hero!
Worked like a charm, i'm running V10h now and all seems to be fine!

[Q] KIES Stuffed. A bad time to fail.

Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
fasty said:
Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
Click to expand...
Click to collapse
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
nolovelust said:
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
Click to expand...
Click to collapse
Thanks for the advice. I tried re-installing KIES and the drivers but it only connected once after their "necessary update"
I'm sure that it's this latest KIES update that has screwed it; was fine until today.
When I tried the troubleshooting wizard, it then told me it was an incompatible phone ;-(
Hopefully if it's a common problem, Samsung might eventually recognise and fix it.
I heard KIES was flakey, now I know :laugh:
OK, I think that I have hopefully found a solution.
I started KIES by right-clicking the icon and chosing "run as administrator" instead of the usual way.
Now everything seems back to normal.
I suspect that their "update" may have messed up access rights in some way beyond my understanding:laugh:
Now it apparently connects consistently OK in the usual way.
I have the same problem driving me mad!
For some reason I can't update OTA I get this message
So I thought hey might try that program kies heard the updates are better too because they do a clean install of them. But it is horrendous!!
I want my update!
Sent from my GT-I9300 using xda app-developers app
After much struggle I tried the run as admin a few times. And it worked once! Just got the update I am blown away how good it is soo far!
I hope everyone gets it soon
Sent from my GT-I9300 using xda app-developers app

S3 Bricked [Soft?]

Hello all, I have a GS3 international GT-I9300
I'll try to go through the story as fast as I can and give as much detail so you guys can understand how I got here.
Bought the phone unlocked, I was stock, I rooted and then I decided to install a new ROM. I went with Resurrection Remix, it was working great. I did this on a desktop back home. They released a new update to RR so I did a OTA update with "Update Me" apparently the thing flashed but it didn't, the phone still worked but NFC wasn't working as well as having lost root access and some other stuff wasn't working correctly, but I lived with it.
I moved to Florida (home is in NY) and I have a laptop with me, for some reason my laptop used to be able to transfer files to my S3, but it wasn't doing it any more after a while. So it would just charge it. I was in a hotel room last week trying to tether via USB but the PC wasnt having it, it could not locate the phone. This week I moved to a different hotel with internet and decided I would flash stock on my S3 to get rid of all these bugs and get root again, I tried flashing stock through recovery and it wasn't going, so I tried flashing RR again (this time downloaded from the site RR site) and it worked. Still no USB connection but I had root back. I looked around my PC and apparently the Samsung drives are not installing or something on my PC. I installed Kies, but nothing, I tried a stand alone driver install and nothing, so I just gave up and bought Mobile Odin pro from Gplay to try to flash again.
Mobile Odin for some reason (I blame it on myself) wasn't finding/flashing stock so again I decided to try and flash RR and see what would happen. It flashed RR and turned on fine. Then I just decided to look for an NFC fix on XDA. Once I found my NFC fix (http://forum.xda-developers.com/showpost.php?p=32029713&postcount=8367) I decided to just copy the files to the system folder, NFC still not working, rebooted and NFC still no working, so I figured I would try to flash the fix through mobile odin seeing as how I can't get my PC to pick up on the USB. I tried flashing but MO just kept bouncing it back and re-booting into RR. Tried again and no flash. So I decided to again try and flash stock. I tried going into Recovery, the phone shut off like it always does, came back on but stayed in the Galaxy S3 GT-I9300 logo and would not move. I shut it off again, tried turning it on again and still stuck on the galaxy logo. Now, if I leave the phone off and plug in the USB, it won't show the battery charging image, it will actually turn straight onto the galaxy logo again and stay there. I can get the phone into download mode, but like I said my pc won't recognize the drivers.
Now, here are my questions:
What happened?
Can this be fixed?
Am I an idiot?
If I can get the drivers installed on another PC as well as Odin (1.85), will the new PC "see" the S3 or are the drivers on the phone deleted as well? (if that sort of thing can happen, idk.)
I'm going to see if I can borrow a buddy's PC and download the drivers as well as odin to try and bring my S3 back to life, I just want to know, what happens if I can't get the other PC to pick it up ether because the drivers on the phone are deleted (if that's a thing) or what I can expect if it is connected.
What are the steps or guides to follow here? I just got it into Download mode and it says on the top of the screen:
ODIN MODE
Product name: GT-I9300
Custom Binary Download: Yes (2 counts)
Current Binary: Custom
System Status: Custom
sorry , i am sometime getting headache reading long english text so i just briefly look over.
your PC doesn't recognize your S3 ? is that correct ? hmmm , is it possible that your PC (Microsoft Windows I assume?) system is damaged due to something like virus or some reasons ? i have encountered that kinda problem before and be OK after i reinstalled the system.
If it's a soft brick, then it can defiantly be fixed. You might, however, lose your data along the process.
Be glad it's not hard bricked
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
djembey said:
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Don't forget to delete kies as you only need the drivers
Sent from my GT-I9300 using Tapatalk 2
Thanks for the replies guys. I'll try to fix tit today, I didn't get a chance to do it last night. If anything I'll update you guys with what's going on.
Like I was saying, I'll try using a different PC to fix it. Now, if I can't get Odin to recognize the phone, what would be the next step?

[Q] Battery problem and connect to pc problem

Hello,
I have a very big problem with my Samsung Galaxy S3 I9300.
The problem started when my battery ran down very very fast. I can use my phone for no longer than maybe 6 hours, and that is in stand by. If I want to charge my phone till it's completely full it might take two days on the charger as well, even when my phone is off. I tried to reset my phone to factory defaults, but that didn't fix the problem. I even bought a new battery, hoping that would solve the problem, but even no luck with that. The phone also becomes hot in the bottom. Now I wanted to bring it back to the store for warrenty but there lies the next problem, my phone is rooted.
I know it is possible to unroot the phone, and it's nog too hard to do. But every time I connect my phone with USB to my computer, my computer doesn't recognize it. I get the next error message "USB device not recognized". I tried different cables, I tried on an other computer, but still I get the same error. I also tried the S3 of a friend on my computer and with his phone I do get a connection. So I know there is nothing wrong with the drivers on my computer or something like that. There must be something wrong with my phone.
Now the problems won't stop here because there is even a third problem. Like I said before I have rooted my phone, but I can't use SuperUser. When I start SuperUser it says "The SU Binary needs to be updated. Continue?". Then when I press continue I get the message "Installation failed !". I can't use CWM as well. I wanted to use Triangle Away before bringing it back for warrenty, but I can't use it because I can't use SuperUser.
If some one would have an idea to unroot my phone without using USB so I can bring it in for warrenty. Or find a way to get my USB port running again, I think that would fix my problems.
I spend a few hours trying to fix these problems, but now I've come to a point I don't know what to do anymore, I hope anyone of you is willing to help me. I'll be for ever gratefull.
Grtz Nathan...
Hi.
If i was you, i would try to install a official version, using Odin.
Also, my advice is not to use the original charger, Even chinese have better one´s...
Did you install Kies and drivers on your PC? Check that too.
Consider install leaked 4.2.2 version of Rom, since it uses Odin to do it.
I hope i gave at least some clues....
Mord0rr said:
Hi.
If i was you, i would try to install a official version, using Odin.
Also, my advice is not to use the original charger, Even chinese have better one´s...
Did you install Kies and drivers on your PC? Check that too.
Consider install leaked 4.2.2 version of Rom, since it uses Odin to do it.
I hope i gave at least some clues....
Click to expand...
Click to collapse
Thanks for your reply,
I forgot to mention that I have the official ROM installed, I only rooted it. But even if I would want to install a new ROM, my computer doesn't recognize my phone throug USB. So I can't install a ROM using Odin unless my USB port is running again.
I tried several chargers already, I don't think the problem lies in the charger because the battery drains very fast when it's of the charger.
I did install Kies and drivers, I even uninstalled them and reinstalled them again a couple of times. I even tried it on different computers. And the Galaxy S3 of a friend of mine does make a connection. So I don't think the problem lies there.
droogje said:
Thanks for your reply,
I forgot to mention that I have the official ROM installed, I only rooted it. But even if I would want to install a new ROM, my computer doesn't recognize my phone throug USB. So I can't install a ROM using Odin unless my USB port is running again.
I tried several chargers already, I don't think the problem lies in the charger because the battery drains very fast when it's of the charger.
I did install Kies and drivers, I even uninstalled them and reinstalled them again a couple of times. I even tried it on different computers. And the Galaxy S3 of a friend of mine does make a connection. So I don't think the problem lies there.
Click to expand...
Click to collapse
Hummm....
Did you try hard reset? Definitely without USB recognition, you can`t go to next stage....
In setup did you check optinos like USB debugging?
At this moment im out of options....maybe a poweruser can help you better:highfive:
Mord0rr said:
Hummm....
Did you try hard reset? Definitely without USB recognition, you can`t go to next stage....
In setup did you check optinos like USB debugging?
At this moment im out of options....maybe a poweruser can help you better:highfive:
Click to expand...
Click to collapse
What exactly do you mean with hard reset? If you mean powering on with home button and volume up button pushed, and then select "wipe data/factory reset". Then yes, I tried that.
In setup I did check USB debugging. The thing is, when I power on with home button and volume down button, I enter download mode. But even in download mode my computer does not recognize my phone. I'm not sure, but I think the computer should.
I'm really stuck here :crying:

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