Hi all. I have searched for this problem and found some similar ones, but nothing quite like this.
The problem first started when I tried flashing Zedomax Kernel v3 via Odin. Odin reported a successful flash, but when it went to reboot it sat at the Galaxy S2 splash screen with yellow triangle for about 45 mins. I figured something was wrong so rebooted to CWM. I was able to get into both CWM and download mode at this point.
No matter what I tried I could not get the phone to boot up, so I thought I would try flashing a factory image to get back to out of the box settings. In the middle of this Odin got stuck on a step and then failed out after a good 10-30 minutes (sorry for lack of detail, this was pretty late last night).
Now, when I try to boot into recovery mode I see the [phone]....!....[computer] screen with the message "Firmware upgrade encountered" (part of this screen is cut off on the right, and appears to overflow to the left side? weird). I can boot into download mode, but Odin doesn't see my phone when I plug it in. The device doesn't show up in device manager either.
Things I have tried:
-Different USB port
-Kies "Resolution connection errors" button, which seems to reinstall the drivers
-Reboot computer after above step
-Remove battery from phone and replace
After these steps I still can't get my computer to see my plugged in phone in any way. I'm getting kinda nervous but the only thing giving me hope is that I can get it into download mode. Any ideas on how to get Odin to see it again?
Remove Kies and reinstall see if it picks the phone up and installs the drivers .
jje
OperationIvy85 said:
Hi all. I have searched for this problem and found some similar ones, but nothing quite like this.
The problem first started when I tried flashing Zedomax Kernel v3 via Odin. Odin reported a successful flash, but when it went to reboot it sat at the Galaxy S2 splash screen with yellow triangle for about 45 mins. I figured something was wrong so rebooted to CWM. I was able to get into both CWM and download mode at this point.
No matter what I tried I could not get the phone to boot up, so I thought I would try flashing a factory image to get back to out of the box settings. In the middle of this Odin got stuck on a step and then failed out after a good 10-30 minutes (sorry for lack of detail, this was pretty late last night).
Now, when I try to boot into recovery mode I see the [phone]....!....[computer] screen with the message "Firmware upgrade encountered" (part of this screen is cut off on the right, and appears to overflow to the left side? weird). I can boot into download mode, but Odin doesn't see my phone when I plug it in. The device doesn't show up in device manager either.
Things I have tried:
-Different USB port
-Kies "Resolution connection errors" button, which seems to reinstall the drivers
-Reboot computer after above step
-Remove battery from phone and replace
After these steps I still can't get my computer to see my plugged in phone in any way. I'm getting kinda nervous but the only thing giving me hope is that I can get it into download mode. Any ideas on how to get Odin to see it again?
Click to expand...
Click to collapse
That kernel is for the Epic touch 4g is that your phone or do you have the international version? If you flashed the wrong kernel it could cause problems.
Yes it's an Epic touch 4g from sprint.
EDIT: Uninstalled Kies, reinstalled Kies, restarted computer, still no kind of recognition of my phone in any state (powered off, at "Firmware upgrade encountered" screen it boots into, or in download mode). Starting to get nervous, I used to at least hear a sound when plugging my phone into my comp. It is like there is nothing on the other end of the USB cable.
More things I have tried:
-All of the above steps on a different computer
-Sweet talking it
-Talking dirty to it
Am I brick'd? I figure not, since I can at least get into download mode. Not sure what else I can do though. I'd go see what the Sprint store can do for me, but on the download mode screen it lists my custom binary download count as 5, I understand they will see that and tell me I'm out of luck?
OperationIvy85 said:
More things I have tried:
-All of the above steps on a different computer
-Sweet talking it
-Talking dirty to it
Am I brick'd? I figure not, since I can at least get into download mode. Not sure what else I can do though. I'd go see what the Sprint store can do for me, but on the download mode screen it lists my custom binary download count as 5, I understand they will see that and tell me I'm out of luck?
Click to expand...
Click to collapse
Try to reset your binary counter with a usb jig.
you could try and download the drivers again from here and see if it then connects
http://modem-techno.blogspot.com/2010/09/epic-4g-usb-driver-download.html
I also had a similar problem once with an old i9000 and what worked was doing this and then connecting the phone first and then opening Odin.For some reason opening Odin first and connecting wouldnt find the phone.If nothing else works try wipeing the bin counter with the jig and send it back.Youll have to say that kies crashed while updating on Win7 64bits.Samsung know that before the September 30th kies update kies wasnt fully functional with 64bit drivers and they had a few phones replaced under warranty because of crashing kies updates on Win7 64bits.
Thanks for the replies everyone.
I made a USB jig but it had no result. I checked the resistance with a multimeter and I am connected across pins 4 and 5 of the usb dongle I bought. I plug it in and nothing happens.
I can still get into download mode by the usual means, just no recognition from my computer, odin, or kies. Very frustrating. Am I going to have to buy a new one or is there another way to reset the bin counter?
EDIT: Got the USB jig to work! I was using a bad diagram and was on pins 1/2 instead of 4/5. Now I can't boot, can't get to recovery, can't get any PC to recognize my phone in download mode.. but at least my download screen says "Custom binary download: NO." So if nothing else works before tomorrow evening I'm gonna bring this thing back to the Sprint store and tell them what cooza said about kies crashing on win7 64 bit. Thanks everyone! Also I just realized there is a specific forum for Epic 4G touch.. sorry >.>
The good thing is that your bin counter is at "0" again.The Kies thing is the real deal as there are also posts here on XDA of the same thing happening.I also know its true from first hand experience as it has happened to me and when i told them about the Win7 64bit driver problem (this happened to me a couple of months back too) they had no option but to accept it cos they know its true.Also i offered to e-mail links from forums with other complaints from users on 64bit PCs but they didnt even dought my storey and in 4 days it was back in my hand.I told them that when the update finalized the programe froze and the phone rebooted to a black screen.Had to pull the battery cos it appeared to be dead and refused to reboot again.Important to say that you where on Kies prior to the update I mentioned.Ived update to the latest Kies and it works fine now on my Win7 64bit so be carefull there that date is important
Thanks cooza I really appreciate your help. I do have a couple questions though.
1. Is the update you are referring to an update to Kies software.. or an update to the Galaxy S2? Reason I ask is because my phone is the Epic 4G Touch (accidentally posted in this forum >.>), will they still believe my story?
2. Not sure if you will know the answer to this one, but should I go through Samsung tech support or can I take it back to the Sprint store where I bought it?
3. Just trying to get clear on the story I should tell them. I was using Kies to update my phone on a Win7 64bit computer, but I accidentally used the version of Kies from before the Sept. 30 update? And then the phone crashed resulting in it's current state. Correct? Anything else I should watch out for?
4. With the problem you are describing with Win7 x64, does the phone go into a soft brick where it won't boot up?
Thanks again.. you've been very helpful
OperationIvy85 said:
Thanks cooza I really appreciate your help. I do have a couple questions though.
1. Is the update you are referring to an update to Kies software.. or an update to the Galaxy S2? Reason I ask is because my phone is the Epic 4G Touch (accidentally posted in this forum >.>), will they still believe my story?
2. Not sure if you will know the answer to this one, but should I go through Samsung tech support or can I take it back to the Sprint store where I bought it?
3. Just trying to get clear on the story I should tell them. I was using Kies to update my phone on a Win7 64bit computer, but I accidentally used the version of Kies from before the Sept. 30 update? And then the phone crashed resulting in it's current state. Correct? Anything else I should watch out for?
4. With the problem you are describing with Win7 x64, does the phone go into a soft brick where it won't boot up?
Thanks again.. you've been very helpful
Click to expand...
Click to collapse
Kies via to its Sep 30th update was not fully compatable with 64bits and gave a lot of problems to a lot of people.I had a few problems with it when I got a new laptop (HP Win7 64bit) so started searching the web for solutions and found that kies was designed mainly to support the windowsXP versions 32bit and had caused Samsung to accept various repairs under warranty because of crashing Kies updates mainly on android running phones.For some reason Bada didnt seam to affected.Maybe cos there arnt to many around like android.In the 4G forum there is post from someone who has bricked their phone using Kies to update and a reply from another with the same problem.Take it into where you bought it to start with and if its not there problem then they might send it back to Samsung for you.All you need to say is that you where updating your firmware via kies and on completion it froze and the phone booted to a black screen like mine did.You had to pull the battery and restart your PC to close Kies cos it wouldnt close or minimize or anything.Tell them that you searched on the net for possible causes and found what i told you about Kies and since you have a Win7 64bits PC then thats most likely to have been the cause.Your bin counter is at 0 so there is no way they can counter-attack your story.
OperationIvy85 said:
Hi all. I have searched for this problem and found some similar ones, but nothing quite like this.
The problem first started when I tried flashing Zedomax Kernel v3 via Odin. Odin reported a successful flash, but when it went to reboot it sat at the Galaxy S2 splash screen with yellow triangle for about 45 mins. I figured something was wrong so rebooted to CWM. I was able to get into both CWM and download mode at this point.
No matter what I tried I could not get the phone to boot up, so I thought I would try flashing a factory image to get back to out of the box settings. In the middle of this Odin got stuck on a step and then failed out after a good 10-30 minutes (sorry for lack of detail, this was pretty late last night).
Now, when I try to boot into recovery mode I see the [phone]....!....[computer] screen with the message "Firmware upgrade encountered" (part of this screen is cut off on the right, and appears to overflow to the left side? weird). I can boot into download mode, but Odin doesn't see my phone when I plug it in. The device doesn't show up in device manager either.
Things I have tried:
-Different USB port
-Kies "Resolution connection errors" button, which seems to reinstall the drivers
-Reboot computer after above step
-Remove battery from phone and replace
After these steps I still can't get my computer to see my plugged in phone in any way. I'm getting kinda nervous but the only thing giving me hope is that I can get it into download mode. Any ideas on how to get Odin to see it again?
Click to expand...
Click to collapse
I also have this same problem now. Except that....I cannot even get into download mode. My phone is stuck at the [phone]....!....[computer] screen, but without any message. I am told that the exclamation mark tells Samsung that warranty is voided.
Is there anyway I can do anything to save my phone?
Who told you that the exclamation point means you voided your warranty?
bajaber said:
I also have this same problem now. Except that....I cannot even get into download mode. My phone is stuck at the [phone]....!....[computer] screen, but without any message. I am told that the exclamation mark tells Samsung that warranty is voided.
Is there anyway I can do anything to save my phone?
Click to expand...
Click to collapse
The exclamation point on a normal boot up screen (Galaxy S II splash screen) means there is a custom rom installed. This can be removed with a USB jig, which will also reset your custom binary counter.
I have absolutely no idea still what [phone]....!....[computer] means though. I ended up taking my phone back to the Sprint store and they replaced it for a small service charge while telling me next time I won't be so lucky. My next step was going to be to try calling Samsung with the story cooza suggested. I told that same story to the people at Sprint but they definitely didn't buy it, but you may have better luck with Samsung. If you get this resolved I'd be curious to hear how, but I am not optimistic for you
bajaber said:
I also have this same problem now. Except that....I cannot even get into download mode. My phone is stuck at the [phone]....!....[computer] screen, but without any message. I am told that the exclamation mark tells Samsung that warranty is voided.
Is there anyway I can do anything to save my phone?
Click to expand...
Click to collapse
The sign you see means that your phone is semi-bricked and that you needed a jig to force the phone to boot into download mode.You can buy one on ebay for a couple of bucks.Best you do cos it could may mean that your warranty is void.Let me explain,no one can actually say that your warranty is void because of this sign but being only "semi-bricked" the service centre are still able to enter the phone and see the bin counter.So if you semi-bricked flashing a non official firmware or you have done so earlier and your bin counter is not at 0 then YES your warranty is void.Semi-brick is not so bad as you can normally fix it yourself but Hard-brick is a dead phone and you gotta pay for a jtag .In your case buy a jig force the phone into download mode and re-flash it yourself.You shouldnt need to go anywhere.Semi-bricking is something you save yourself.Just wait till the jig arrives in the mail.
EDIT:there have been posts of people pulling the battery for 10min and re-trying and it has booted to download.They say they have had to do so 4 or 5 times for it to finally work but if youve got time on your hands then give it a try.
---------- Post added at 04:48 PM ---------- Previous post was at 04:22 PM ----------
OperationIvy85 said:
The exclamation point on a normal boot up screen (Galaxy S II splash screen) means there is a custom rom installed. This can be removed with a USB jig, which will also reset your custom binary counter.
I have absolutely no idea still what [phone]....!....[computer] means though. I ended up taking my phone back to the Sprint store and they replaced it for a small service charge while telling me next time I won't be so lucky. My next step was going to be to try calling Samsung with the story cooza suggested. I told that same story to the people at Sprint but they definitely didn't buy it, but you may have better luck with Samsung. If you get this resolved I'd be curious to hear how, but I am not optimistic for you
Click to expand...
Click to collapse
Well at least you got a phone now hope they didnt charge to much!!!!Good on ya mate
Update on my issue....
It turns out the problem is because I tried to flash an I1900 firmware while my phone is a G variant (I900G).
After using the right firmware, it worked.
OperationIvy85 said:
Thanks for the replies everyone.
I made a USB jig but it had no result. I checked the resistance with a multimeter and I am connected across pins 4 and 5 of the usb dongle I bought. I plug it in and nothing happens.
I can still get into download mode by the usual means, just no recognition from my computer, odin, or kies. Very frustrating. Am I going to have to buy a new one or is there another way to reset the bin counter?
EDIT: Got the USB jig to work! I was using a bad diagram and was on pins 1/2 instead of 4/5. Now I can't boot, can't get to recovery, can't get any PC to recognize my phone in download mode.. but at least my download screen says "Custom binary download: NO." So if nothing else works before tomorrow evening I'm gonna bring this thing back to the Sprint store and tell them what cooza said about kies crashing on win7 64 bit. Thanks everyone! Also I just realized there is a specific forum for Epic 4G touch.. sorry >.>
Click to expand...
Click to collapse
Hi, I'm having an exactly same problem with you and I just got a USB jig in mail, but even though I am following the instructions for the USB jig the counter is still not going back to 0 :/
This is the instruction I followed: take battery out for like a minute -> put the battery in but don't turn phone on -> put the usb jig in -> it's supposed to boot up with 0 flash count?
Mine still says 4... Can anyone please help?
sfoksn said:
Hi, I'm having an exactly same problem with you and I just got a USB jig in mail, but even though I am following the instructions for the USB jig the counter is still not going back to 0 :/
This is the instruction I followed: take battery out for like a minute -> put the battery in but don't turn phone on -> put the usb jig in -> it's supposed to boot up with 0 flash count?
Mine still says 4... Can anyone please help?
Click to expand...
Click to collapse
Is yours a i9100? If so is your firmware the latest 2.3.5 KI3 or KI8?
Could be your device has the new bootloader. If so check intratechs original firmware thread in original development section and install his old bootloader via Odin. Have a read while your there to get the latest info.
Good luck
Sent from my GT-I9100 using XDA App
aceofclubs said:
Is yours a i9100? If so is your firmware the latest 2.3.5 KI3 or KI8?
Could be your device has the new bootloader. If so check intratechs original firmware thread in original development section and install his old bootloader via Odin. Have a read while your there to get the latest info.
Good luck
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Yeah, I got stuck while flashing 2.3.5 Gingerbread... Yeah I think it has a new bootloader, as I remember Odin updating the bootloader section before messing up.
Is there any way I can get the USB jig to work? My phone is no longer recognized by the USB anymore so I can't even flash another bootloader or anything.
Is there anythign I could do to make the USB jig work without connecting it to the computer?
Can you get into download mode using the buttons?
Volume down+home+power
If so try and flash another Rom from intratechs thread to get back to stock.
If that works you can try again.
Sent from my GT-I9100 using XDA App
Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
bigredreed said:
Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
Click to expand...
Click to collapse
Can you try turning the phone off, then simultaneously press the Down Volume Key + Home Button + Power Button, keeping same depressed for about 10 seconds to see if the phone will boot and enter Download mode?
If it does, then you may be able to use ODIN as per this thread http://forum.xda-developers.com/showthread.php?t=1075278 to properly reload an image.
Better send it to your near Samsung service center to have it replaced if it still under warranty.
if download mode works then jus flash stock rom via odin...an kies dosnt update the device if the space on main drive(ex--c drive )dosnt hav enough space i think around 30 or 60gb is required...an if u wan to update via kies only then flash old stock rom an connect to kies hope all goes well...if none work then try the jig (search on forums)well i made my own jig tht jus pushs the phone to dounload mode........cheeeeerz
I bought my phone from virgin Canada, and a few months ago I moved to south Korea. I just upgraded to ics last week, and now my phone thinks its in/from the Nederlands.
I tried changing the csc to Bsk/bsm (whatever Canada is) and still it thinks its European.
Samsung apps says my account doesn't work, my google play is all I'm euros, and to to it off Samsung apps on kies says my phone is not compatible.
What do I do? Thanks!
Shut down the phone and enter in recovery mode from (Volume Up + Home + Power button), then do a full wipe.
After the phone has rebooted shut down again and reflash your pda and csc using odin
I forgot to mention.. My phone is still locked, my Sim card does not work, and my phone is also not rooted. If rooting my phone is the only way to fix this, then I will look further into it, but is there any other fix besides using Odin?
Also, I've done three full wipes on the phone and no luck. But when I take the battery out of the phone while ours powered on, and place it back in turning the phone on again Samsung apps and google play worlds with Canadian currency again, but when I close the apps it resets to euro.
You don't need root to use odin, but if u want to try
http://forum.xda-developers.com/showthread.php?t=1505172
Is your firmware completely canadian?
Ubbabubba said:
You don't need root to use odin, but if u want to try
http://forum.xda-developers.com/showthread.php?t=1505172
Is your firmware completely canadian?
Click to expand...
Click to collapse
I believe so... I checked my build via about phone, iml74k.ugld3, and kernel, 19100mugld3-c1377577.. I checked the numbers online and via xda, checks out to be Canadian numbers.
I thought I needed to root to use Odin, ha ha. Ok, if there isn't any solution I'll use that as a last resort
So here is the update, I've found...
GT-I9100M_BMC_ICS_4.0.3_I9100MUGLD3_I9100MBMCLD3_I9100MUGLD3_Original, via devsrom4android.blogspot.kr/2012/05/bell-canada-samsung-galaxy-s2-ics-403[dot]html?m=1 that website.
Downloaded the file, found Odin through the Cnet website, checked the CSC which was BSM, canadian, turned off phone, volume down+home+power, plugged phone into pc, Odin turned yellow, loaded the rom in pda, installed, and still my phone thinks it's European.
When I FIRST turned on the phone, it didn't ask about the software update or anything. But it is updated. So, i tried Samsung apps, it worked and was Canadian. Then I closed Samsung apps, the wifi disconnected and reconnected, then Samsung apps things it's from Nederlands.... again.
So, this is my situation now, I hope any other suggestions would do well
Hi everyone,
I'm sorry if ever I'm posting this on the wrong section cause I'm not sure if this is a problem from android or samsung.
I'm not good at all when it comes to phone troubleshooting so I will try my luck and ask questions about what have happened to my phone just awhile ago. I got this phone from Japan(Samsung Galaxy SII Wimax isw11sc) months ago and I only use it for multimedia purposes as it is region locked and I am at another country atm. everything is running fine until my phone asked for a software update(not really sure what upgrade that was) and I decided to give it a shot and let it download the updates. I left it to do some chores and when I came back to check on it, it reboot looped itself on the AU(mobile phone company from japan) logo.
I did some research and found some things like hard reset and download mode. I tried to do the hard reset(power/home/volume up) method but I can't seem to access the settings instead, the phone keeps on showing me this "Preparing for S/W update. Please wait." after a few seconds, the phone will reset itself back to the reboot loop.
I tried to do the download mode using odin mode but then, I realized that my phone and computer won' connect via USB port because well, my phone won't boot. Also downloaded the manual driver but my pc won't recognize it.(win7 if that helps.)
Please tell me what have happened and what I can do to fix this problem, I don't really care if i lose everything that I have stored on my phone, I just want it to work again. Help will be much appreciated, Thank you.
Hello androiders,
Recently my friend drowned his S6 and told me that he needs a spare phone. He has one, but it's messed up he said. So as a good friend I took that phone home and it appears to be Samsung Galaxy S3 GT-I9300 international model for baltic countries. The phone was always kept factory set and never rooted or tweaked in any other way. I am also a really early begginner in this android business, so I am not completely sure what I did.
At first I thought, well, no problem I'm just gonna connect it to Kies and do an emergency recovery. But no, Kies downloads the files all right, but hangs on 0% when installing, also the phone doesn't show any progress bar in download mode. So I abandoned the Kies idea.
Then I said ok, let's try Odin. Got the ROM from Sammobile, checked the tutorials and tried flashing. It went okay for about 80% and then said "FAIL!". After browsing through the abbyss of Google I found that you have to extract the missing.img file and reformat it o .tar, then flash it again. Did that and it semi worked, it started booting! BUT nothing lasts forever, the phone started showing error messages in red and it looks like the phone cannot read the data flashed into it.
So, people, I am asking for your help. I think I need to delete every single crumb of information from the phone and write everything manually in it. Or don't I?