Decreased data speeds when switching between 3G and 4G - Verizon HTC Droid Incredible 4G LTE

Has anyone else experienced decreased data speeds when switching back and forth between 3G and 4G? Occasionally I'll travel through areas that don't have 4G coverage, and when my phone switches back to 4G from 3G my data speeds will plumit or the phone won't switch back to 4G unless I turn off data then turn it back on again.
Yesterday evening my phone's data speeds were crawling. I took the usual steps of turning off data, turning on airplane mode, restarting the phone, and pulling the battery. It wasn't until I pulled the sim card that my data speeds were back to normal. (Check the speed test results.) Is this in any way normal or is this a bug of some type?
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dbrits said:
Has anyone else experienced decreased data speeds when switching back and forth between 3G and 4G? Occasionally I'll travel through areas that don't have 4G coverage, and when my phone switches back to 4G from 3G my data speeds will plumit or the phone won't switch back to 4G unless I turn off data then turn it back on again.
Yesterday evening my phone's data speeds were crawling. I took the usual steps of turning off data, turning on airplane mode, restarting the phone, and pulling the battery. It wasn't until I pulled the sim card that my data speeds were back to normal. (Check the speed test results.) Is this in any way normal or is this a bug of some type?
Sent from my ADR6410LVW using xda app-developers app
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I have not seen this specifically. I have noticed that sometimes the 4G speed seems slow, but have only seen it at work where service is generally spotty anyway. For me, when the 4G is super slow, it usually drops to 3G or even 1X (sometimes zero signal). I've been using the "LTE OnOFF - HTC Thunderbolt" utility by Cunning Logic with good success. Whenever my phone drops into 3G and doesn't come back (or no signal), I can force it back to 4G with the utility. I cannot say for sure, but the tool appears to turn off the radio, set the desired mode, then turn the radio back on. This usually resolves my issue, unless I am truly in a dead zone.

Just going into airplane mode will bring it back to 4G unless your on elm st. or something. I notice if you downloading our using data pretty heavily and it drops to 3G it won't always come back on It's own.
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Never had this issue.

junkmail9 said:
I have not seen this specifically. I have noticed that sometimes the 4G speed seems slow, but have only seen it at work where service is generally spotty anyway. For me, when the 4G is super slow, it usually drops to 3G or even 1X (sometimes zero signal).
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That's what I found odd. Everything indicated that I was still on 4G; I wasn't on 3G or 1X, but I definitely had speeds that belonged on 1X. I'm baffled - is this a hardware, software, or network issue?
prairiedogn said:
Just going into airplane mode will bring it back to 4G unless your on elm st. or something. I notice if you downloading our using data pretty heavily and it drops to 3G it won't always come back on It's own.
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Airplane mode doesn't do the trick for me. (And no, I don't live on Elm Street. ) My speeds dropped again this morning and I went straight for the SIM card; I didn't even bother trying airplane mode.
Like you, I've also noticed that after streaming a large amount of data that I'll drop to 3G and it won't switch back to 4G unless I toggle the mobile network off-and-on. I'm always streaming music on Spotify and I've seen this happen more times than I'd like.

Related

Problems with Edge to H+

I just noticed the past couple of days that when I go into the city my phone doesn't switch from Edge to "H+" it just sticks to Edge. I have run a speed test multiple times to confirm it was still on 2g data. I have to turn my phone off and on in order for 3g speeds to occur. I have replaced my sim card and no better results.
Any ideas??
Sent from my MB860 using XDA Premium App
i'll be interested in a fix also but a faster way to get 3g would be to put your phone in airplane mode and back again instead of restarting.

Cannot grab any 3g/4g data connection.

Ever since around 6pm pst my tb has bars but will not show a 3g/4g connection. I can recieve calls but cannot do anything datawise. I'm typing this over my wifi as a result. I've tried a reboot with no success. Any ideas? I'm running BAMF 1.7 Remix. If anyone in the SF area has similar problems (I'm in Berkeley) I'd like to know.
Thank you.
Sent from my ADR6400L using XDA Premium App
Do you have any kind of battery saving app or something that turns off data while your phone isnt in use? It might have glitched and isnt turning it back on. ( i know this happens sometimes when i use JuiceDefender)
i can't say about the SF area, but in Denver there has been inconsistent coverage the past week. Reading in other forums seems that VZW has had some spotty service just recently.
Is your back cover snapped on nicely?
Edit: And every once in awhile, 3G/4G will be down in certain areas. You could also try to switch between CMDA mode and LTE mode, that actually got my phone out of 1X several times.
mattsonhistb said:
Is your back cover snapped on nicely?
Edit: And every once in awhile, 3G/4G will be down in certain areas. You could also try to switch between CMDA mode and LTE mode, that actually got my phone out of 1X several times.
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+1 agreed with switiching CDMA and LTE modes

[Q] 4G drops to 1X

I recently upgraded from the Incredible to the Rezound and find that when 4G not available, the signal drops down to 1X. Not only that, it seems to stay in 1X even when 4G is available. How can I get the phone to drop to 3G when 4G not available? The Incredible ran in 3G in the same areas that the Rezound drops to 1X. What do I have to set to get it into 3G?
Thanks for help.
both my GF and I have been having trouble with this on both our phones... We both live and work in 4G coverage, pretty strong coverage too. Yet we both see 4g drop out to 3g or 1x. Its very random, and I've had it happen right in the middle of browsing the web. (All of a sudden a page takes forever to load or doesnt and the phone acts like it has no data connection, I go to the home screen and see that I am all of a sudden on 1x..)
I recently read an article that talked about how VZW actually has a pretty major issue they need to resolve pertaining to authentication on the LTE network. I don't know the exact mechanics of it, but basically the authentication fails and you get booted off the LTE network until the phone tries to hop on it again. Right now, the two phones I have personal experiance with do not try very often to get back on and it often takes going into the wireless settings page and selecting mobile networks and going in and out of that screen a couple times, or if it is being stubborn, airplane mode, site for a minute, and then back on. Occasionally I have to reboot the phone.
It really irritated me good last night when I really needed the data connection for GPS navigation because I took a wrong turn in an unfamiliar area..
Sometimes going in and out of airplane mode helps or restart.
I'm not going to say look on the forums. Here is a quote from another thread and linked another thread.
had the same issue and fixed by this.
racingtiger03 said:
Dial ##778#, call
edit mode
password is 000000
modem settings
Rev. A
select "enable"
menu > commit
phone will reboot and you should get 3G back
This changes your network from eHRPD back to EVDO Rev.A. For LTE phone owners, eHRPD causes 3G to die (most of the time anyway) when the LTE network has problems. Get back on normal EVDO and you're good to go.
^ from Jntdroid on another forum (not sure if we're allowed to post to other forums here) I'm not positive on where he got it from, but this is a capability of all HTC 4G phones
I've had occasional issues with being down to 1X, but even that was only during nationwide 4G network issues, definitely get in touch with VZW about that... not that they have enough sense to fix anything *sigh*
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Good luck. It's what fixed mine.
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I have the same problem sometimes. Well most of the time actually. =(
Sent from my 4GHz Quad Core G1
I have the same issue periodically ..tho I live in a non lte area..so your suggested solution prob wouldnt be a good idea ey
Sent from my ADR6425LVW using Tapatalk
Same issue here. Only happens when I go from a 4G area to a 3G area. I end up getting stuck in 1x. The phone switches fine from 3G to 4G. But when going back to a 3G only area, it by-passes 3G and I get 1x.
No toggling helps. I have to reboot to get 3G back. I also tried that fix posted above. It does not help. Called verizon again tonight.
The strange part is before we had that 4G outage a few months ago, the phone would switch just fine. Now it's a pain in the ass.
Sorry it isn't helping. It worked in mine and done exactly the way it told me. Go from 3-4g now without an issue. No 1x like before
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sprint throttles to 1x speed when I listen to stream

When I listen to internet radio for a long period of time my phone goes into a 1x connection. I have to reboot to get it back to 3g. is there a hack on the phone I can do to stop this from happening like a ip refresher or something. it stuck on 1x until I reset the phone. I believe this is sprint doing this on purpose. even though they advertise they dont do this. I use only around 2 gb of data a month.
any help would be nice. I don't want to have to restart my phone every 2 hours when I feal like streaming online music at work
highly doubtful they do that. cause i've been on 3g streaming for hours on end and dont get throttled. Are you in a bad signal area?
no full bars its possible It could be my phone or I am new to sprint and may not have the same limitaions most people have.
Here in hawaii,I usually get 300-1mbps on 3g. However, at home where my signal is 3-4 bars has horrible speeds,and I also notice the same problem. About 5-10mb and the 1x icon shows up.
Honestly I think its a tower issue.
Does it go into 1x on any tower while streaming?
Sent from my EVO using xda premium
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
cruise350 said:
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
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This is correct.
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cruise350 said:
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
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How do we find data signal strength? Or do you mean the bars stand for signal strength and not signal speed?
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It's a big annoying, but you have to go into the dialer, dial ##DEBUG#, go into EVDO Engineering (for 3G, since 1X is your voice and LTE is your LTE) and read the Rx Power. It should be different from your 1X Rx Power and your LTE Rx Power (if you have LTE).
I looked for a data signal meter widget a while back and never found one that worked or pulled from the right info (usually people just pulled from the Settings->About->Network->Signal Strength info, which is 1X (Voice).
Here some more info: http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
cgrimm9 said:
When I listen to internet radio for a long period of time my phone goes into a 1x connection. I have to reboot to get it back to 3g. is there a hack on the phone I can do to stop this from happening like a ip refresher or something. it stuck on 1x until I reset the phone. I believe this is sprint doing this on purpose. even though they advertise they dont do this. I use only around 2 gb of data a month.
any help would be nice. I don't want to have to restart my phone every 2 hours when I feal like streaming online music at work
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I can say with a known certainty that Sprint does not "throttle" or "cap" data usage on a mobile device. Only the top < 1% of abusers are contacted by sprint, which is usually a letter of intent to cancel service if data abuse continues, or a notice of cancellation. No "throttling" or "capping"
I just find it odd that my phone randomly goes from 3g speed to 1g only after multible hours of use and there was no movement from the phone where I never had a issue.I can go days or weeks without going to 1g when its on 1g I have to restart the phone it will not go back into 3g mode.
cgrimm9 said:
I just find it odd that my phone randomly goes from 3g speed to 1g only after multible hours of use and there was no movement from the phone where I never had a issue.I can go days or weeks without going to 1g when its on 1g I have to restart the phone it will not go back into 3g mode.
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You could just toggle airplane mode
Sent from my EVO using Tapatalk 2

Sprint Data 3g drops

Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
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I had that problem with my sprint m9. Had it for a week with no problem then suddenly no data connect. No 3g or LTE for a couple days. Just Wi-Fi. I took it to a local corporate store and the best tech there eventually swapped out the sim and it's been connecting since. She told me sometimes the cards are bad from the start. Of all the phone's I've had that was a first for me.
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
mingo2120 said:
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
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so i had the same issue and when i got the new OTA the other day which has a new radio I think the data issues are even worse..
Try a profile update. I activated my phone in a non-sprint area and got really terrible 3g and NO 4g in known LTE saturated areas. Once I returned to my hometown I updated the profile and PRL and I instantly got LTE and the spark logo.
ccs86 said:
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
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Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
m03sizlak said:
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
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I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
ReproOne said:
I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
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im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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There is also a discussion about the same issue over on the Sprint Community forum: https://community.sprint.com/baw/thread/204027
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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Click to collapse
my data drops numours times a day and its getting pretty annoying, the phone constantly tells me i have lte but nothing works, browser, facebook, pandora, snapchat. Toggling airplane mode does nothing same with turning mobile data off and back on, sometimes updating the profile will work but man its driving me crazy!
Definitely a radio issue. We need a radio update bc this is killing the battery as well.
BUBBA DUB'S said:
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
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The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
2k4mach said:
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
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The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
ReproOne said:
The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
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Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
2k4mach said:
Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
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I'm constantly having the issue, and I've been advised to swap for a later release. My local stores are sold out, so I will advise once I have it swapped.
Any other possible solutions?
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
mingo2120 said:
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
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My problem, and what I have read from most others is on LTE. It works on 3G and WiFi.
Would this affect Hangouts messages from not coming through? If I'm not on WiFi, I'm on LTE, and message notifications won't come through when off of WiFi. They of course come in fine on WiFi....
It's weird...I was sitting at my desk and my phone was jumping back and forth between Sprint 25 and 41 every few seconds...I did the profile update and now I'm solidly on 25 steady.
I've also seen jumps to Verizon LTE which is sort of my blowing.
Hoping this also solves the issue in a spot near my house that I was dropping data completely where before I at least had a useable 3G signal.

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