Hi there. The rear speaker of my X10 Mini Pro has stopped worked all of a sudden. I took it to the service center today, and they told me they'd have to replace the phone's motherboard (ie, they couldn't replace only the speaker).
Is that correct? Isn't it possible to replace just the rear speaker?
Thanks in advance!
Good news. The authorized service center I went to yesterday was lying. I went to an (unauthorized) service center today, and had the speaker replaced for one tenth of what they asked me in the first place.
I think this information could be of interest to Brazlian users (mostly the ones living in São Paulo). I won't advertise the place that fixed my phone, but if you're interested PM me, I'll gladly help you.
Related
Does anyone know where to send a sony xperia x10a for repair The usb port is broken Its rooted reckon be safe to send to SE
Where you bought it?
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
AreRiise said:
The same thing happened to me, i just contacted the ones who sold it to me and said that it wouldnt charge, and they fixed it. (That is actually a problem with the Xperia)
So my advice is: Contact the people who sold it to you, and say it wont charge
Click to expand...
Click to collapse
Hi,
I have the same problem. But when I sent back my x10 mi-December to SE, I got it back 2 weeks later without repair. The said that the usb connector is broken and it's not covered by the warranty. Now, I have contacted my vendor directly and I am waiting for their answer.
The usb problems seems very common with the x10. If the vendor won't repair the phone, I will try to take legal action against them and SE. I have already contacted a government service here in France and they told me that they should repair it.
Is there some else who managed to get his phone repaired?
I'm having some troubles with my SE X10 Mini: sim card not been recognized and device turns off and doesn't turn on again. I've sent my device to an authorized technical assistant (GlobalExpress - don´t go there) and the attendent said that in two days I could call to approve or not the service. I tried to call many times and just after ten days they reported that device has no problems at all and it just needed software repair. They wanted to charge about U$40 bucks to do that! Are they crazy? I can just do that with SEUS or PC Companion as we know.
When I picked up device I noted that it was not working. The technician examined the device in front of me and reported that somehow battery connector was broken, they would not repair this issue and said to send device to a NON AUTHORIZED technical assistant. WHAT??? They should fix any kind of problems as they have Sony Ericsson feedback to do that and I would pay for service as warranty has gone. In Brazil we have a customer law wich says that none business store could denied service for customers who pay for. I tried to argue with Sony Ericsson Brazil but no success. After a post on facebook they responded that after sales team would get in contact with me. I'm waiting to see what they want.
In resume: Sony Ericcson is joking with us, customers. Now I have a commitment that I'll never buy ANY SONY OR SONY ERICSSON device in future because they are not a serious enterprise.
This is just a report of an unhappy customer in Brazil.
Ish bro... I live in belo Horizonte too... have you tried to take your phone to another authorized technical assistant?
I think you need to bring it to SE Service center, not these type of service center cause I don't know what the hell is it. It does not appear in my country as the name "Global(????)"
nit3wolf, it´s the only authorized here in BH, unfortunately.
silveraero, It's the name of a SE Service Center. I've translated as we say here.. my bad. Maybe service center would be nicer than authorized technical assistant. thanks
well..that's disappointing as well as embarrassing, actually what i think is those guyz are frustated with their own jobs. (you know just sitting infront of a pc and f*****g with customers.).If you got law,man go for it,SUE THEM.!
It is true that Japanese and Korean companies are not as service oriented as they ought to be. If it is their product (which clearly it is) they had the obligation to service it if the warranty still applies.
If they clearly see parts damaged by other 3rd-party repairers, they should show that to you and inform you of the cost for that part itself. The physical proof cannot be disputed. But clearly, service centres such as these always wanted to avoid taking in products to fix. This runs contrary to their existence.
Hello,
i have an ST15i with the camera module faulty. Can any one recommend me a good online shop where I can get a replacement module.
Regards
Satish
If you have warranty, take it back to shop. Their problem.
And you haven't mentioned your location, so we can't help you that much.
I am currently working in Madagascar.
I bought the phone from Singapore. Still under warranty, but I will have to go to Singapore for repairs/replacement.
I prefer to buy the module and replace it myself
Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
jutley said:
Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
Click to expand...
Click to collapse
Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
petard said:
Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
Click to expand...
Click to collapse
Because I bought if of someone they had it on contract and I think they bought it from someone prior to me so I am third owner it would be a nightwear trying to sort it out that way so this was the only way the phone is brand new.I hope I get it back soon it's a lovely phone in yellow.
Well I contacted them today via chat and the agent said my handset has been swapped for a new one and should be back this week it was unrepairable beyond economical repair.The phone itself was only 5days old what could of happened to it?I was going to claim the free wireless charger but if the details have changed can I still get it?
The free charger is only available or I should say was only available to AT&T customers only. That deal is now over. Also unless you bought it straight from AT&T then good luck on getting as it was not Nokia that was doing the special.
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
jutley said:
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
Click to expand...
Click to collapse
i saw on wpcentral.com that there is an actual promotion for a free wireless charger for the 920, and a free back cover and charger for the 820
http://www.wpcentral.com/down-under-lumia-920-or-lumia-820-grab-your-free-nokia-wireless-charger
that might shed some light
http://www.nokiapromo.com.au/
My cell phone like a lot of others zenfone has got problem into the n/c mic, so I'm guessing how to disable it ? (rooted phone, stock KK)
Sure, the best solution would be bring it to service center to replace the mic with problem, but I'm from brazil, for those who don't know this is a piece of sh*t who everything is painful and with exorbitant prices!.