Hi!
My Atrix began to develop what seemed to be standard dead (black, unmoving) pixels at first. The dead pixels started spreading as they do quite normally as well.
But then I saw that they are actually translucent grey as in I can kinda see text and other things behind the 'dead' pixels since the 'dead' pixels get darker if text is meant to be on it.
Also, the 'dead' pixels move. MOVE. Like from one place to another. They don't move very far, but they definitely move, leaving a working pixel behind where the 'dead' pixel originally was.
You might want to know that the glass in front of the digitizer and the lcd is cracked from dropping (so touch works totally fine) but the 'dead' pixels started appearing about 8 months after the drop. The dead pixels are nowhere near the main impact point.
Can anyone help me fix this? Since it seems they aren't actually 'dead' is there a way to repair the pixels somehow? I have tried rubbing the pixels with some pressure with my fingers/wet cloth etc. but they didn't work.
PS: Warranty is void since I dropped the phone and because the warranty time finished.
Cheers
Honestly, sounds to me like you got some dust in between the layers that make up the TFT display. Not sure what to do, since this is an extremely tricky operation... I've had something like that on a few screens (not on the Atrix though), what I do is usually just simply get used to it.
Definitely not dust. Its clearly pixels.
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Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
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I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
just wondering if anyone else is also tolerating the unfortunate light bleeding around the bottom half of their phone and above the soft keys. is this an issue with most of the thunderbolts or did i just get a defective model?
Can't really see what your talking about, is it like that for you all the time for you?
Sent from my ADR6400L using XDA App
I only see it when tilting the phone down at an awkward unusable angle. Don't see anything anytime i've been using the phone normally.
found this http://forum.xda-developers.com/showthread.php?p=12954063&highlight=light+bleed#post12954063 .
My phone has that too, but it really never gets in the way unless like said you're looking at your phone from an already unusable angle.
It's a problem with most thunderbolts and many phones/tablets in general (even the jesuspad isnt immune).
As already mentioned, I dont ever see it unless im intentionally trying to look for it (at an angle).
Have same issue at an extreme angle.
Have same issue only a problem at night. Daytime I don't notice a thing.
Sent from my ADR6400L using XDA App
like stated in the link posted above, its from the illuminated capacitive buttons at the bottom and not the LCD panel itself.
On my first thunderbolt, i actually had the entire screen rotated by a few degrees and pretty bad bleed from the back lighting of the keys at the bottom. VW overnighted me a new phone and the new one still has the back light bleeding, but as others have said, only at extreme angles.
The screen isn't bleeding. It's just the lighting from the soft keys. I only notice it when I have the phone at a certain angle. No big deal.
This normally happens with any device that has backlight keys, soft or not. My Droid X did the same thing.
i work for verizon and every thunderbolt i've sold hasn't had nearly as much light bleeding as mine. it is a painful thing to sell models that surpass mine haha, getting a new one sent to me though, just hope it's not the same. blast this ocd
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
http://www.flexcode.org/lcd2.html
let it load
select "fix my screen"
if it doesnt go away after it runs... if it doesnt auto close after a minute, just close it
its a dead pixel
return son!
No dice. Thanks anyway.
Guess this bad boy is going back...
I got a replacement Prime yesterday and thought everything was perfect until I opened my web browser to google, which is pretty much all white and noticed a bright spot like you are describing in the title. Mine are definitely NOT stuck/dead pixels. I know because I returned my first one in part because of stuck pixels. It's almost like these pixel(s) allow slightly more light through than the adjacent pixels. Sort of like light bleed but not at the edge of the screen. I can only see it on white or very, very light backgrounds. It disappears entirely on darker colors.
It is unfortunate but I will not replace this again for a third time. It goes away unless my Prime is charging or docked (which I assume is because it is similar to the tablet being plugged in) and can only be seen on an all white background. I will never use my tablet plugged in, I charge it at night when I sleep, and the limited amount I have it docked is not an issue since it only shows up on an all white background and seems less noticeable than a dead/stuck pixel. Honestly, a smudged screen is more noticeable/annoying. Since I don't use my dock much it will probably end up having a dead battery anyway which means I really wouldn't see it much, unless the battery in the dock is required for it to function while attached, I'm not sure but will find out. Thinking about it I guess it probably does need to be charged for the ports and everything to work unless it leaches off the tablet. Who knows...I'll test it at some point.
It is kind of strange though and I really dislike trying to justify a flaw to keep a $500 device but whatever. IPS screens have some nice benefits but they seem to have a lot of flaws too like bright spots, pretty bad light bleed and more stuck pixels than I am used too. I went back and forth in my OCD head so many times about how many times I would exchange or return this device before I get one that is pristine but if I return it there is nothing else that interests me.
Asus had quality issues with their past Transformer and to think the 1080p tablet will be any different is ignorant.
Anyway, end blog. Since that's what XDA is now
Where did you guys get yours from?
DroidHam said:
Where did you guys get yours from?
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Best Buy, ordered 1/6.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Doktaphex said:
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
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I had one dead pixel on my Xoom and Best Buy replaced it without even turning it on to verify
I had two stuck pixels when I first got my Prime. Running pixel fixer apps didn't fix the problem. However, both of them have "unstuck" themselves after a few days of use. If you have some time before you have to return it, you may want to wait a little.
EDIT: Check that. I just ran a dead pixel test and only one of the two unstuck itself. The other one is so unnoticeable to me that I haven't seen it.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
Same issue here, bottom right of the screen, small patch of white light in the browser window about an inch from the corner..
Not sure whether to return, the rest of the tablet is awesome!!
I just got another one and about 7 dead pixels the kind you can see on
Black screens and also slightly a bit of light bleed where the headphone jack is
Sent from my PC36100 using Tapatalk
There are 2 pieces little spot under screen recently and they are located around center of the screen.
I am not sure if it is dust or dead pixel. It is not totally black but it is kind of grey color and it looks like between screen and LED. One is darker than another. They are not close together. The shape of the spots are not really a pixel square. It is hard to take a photo as it is small.
It was prefect before. And i just found it recently.
Anybody have the same experience?
I would like to change a new one if i cannot fix it myself
Yeah, I have a speck of dust on my screen as well. I can tell that it is dust because it moves slightly when I change viewing angles. I am not bothering with getting it fixed because other than that issue, my tablet works great and I don't want to risk something worse showing up.
I've got one small speck by my recent apps button on screen. I'm using a skinomi skin and sometimes it looks like its between that and the screen and other times it looks like its between the glass and the screen.
Noticed it the first week and havent seen it getting any worse or more collecting.
I also have this. 2 doors of dust or whatever slightly under the very center of screen and in the middle.
I also notice my metal near my port keeps bending in.
I keep debating if I should take it apart and clean it.
Bugs me seeing these two specs.
Doubt Asus would do anything to help us.
Sent from my Galaxy Nexus using xda premium
I have also the same probelm but only one for the moment.
I also have dust but I am afraid that if I RMA that I will get something worse.
It sounds like i am not alone. I am not able to move it...but i would like the way to proof if it is not dead pixel
Any method to clean it or move it to the side? It is kind of bother me everytime when i was reading something on white background.
I have a grey spot about the size of a pixel or two, but I don't think it is a pixel because the edges are not crisp. If it were a pixel I would think it would have well defined edges. I have a dead pixel on my HDTV and it is quite easy to see the edges of that.
It's so small that it doesn't bother me in the least..well apart from knowing my screen isn't perfect.
Also I see no parallax when tilting my screen so if it is dust, it's sitting on the LCD and not the gorilla glass.
I also have that "pixels" in the center of the screen. I see that I am not the only... That's weird. I think it's dead pixel. But I'm not sure... What guys think?
I tested some applications that can wake locked pixels with no success.
Could it be only dust?
abcorp said:
I also have that "pixels" in the center of the screen. I see that I am not the only... That's weird. I think it's dead pixel. But I'm not sure... What guys think?
I tested some applications that can wake locked pixels with no success.
Could it be only dust?
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Click to collapse
Return if you have to option. I had the same problem with my first prime from gamestop. Took it back the next day and had a replacement. Things are great now.
Sent from my Transformer Prime TF201 using xda premium
I think i was one of the first to mention this before regarding any problems with my prime in another thread but yea i chose not to bother returning it and gettin one with bigger problems...its annoying sure but hardly affects usability and performance.
I'm OCD and my Prime I had gotten from Best Buy had some dead pixels, then another one I had gotten had a dead pixel AND a piece of dust or something under the screen... I ended up finally getting a good one w/o any problems so far. *crosses fingers*
MasterZen88 said:
Return if you have to option. I had the same problem with my first prime from gamestop. Took it back the next day and had a replacement. Things are great now.
Sent from my Transformer Prime TF201 using xda premium[/QUOTE
It already pass the return Window... Does the warranty covers this kind of problem?
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I have two DNAs (Work/personal) and both are now showing 3~5 white pixels near the edges of the display. There were no dead nor stuck pixels when I purchased them, but 2~4 white pixels are stuck permanently and 1~3 pixles flashes randomly on both devices now. I have tried leaving the phones off for 24 hours and rapidly screening solid colors to see if the white pixels go off, but they still remain permanent. Other people can't see them, but as I have abnormaly good near-sighted eyes, they are irritating, especially in dark environments.
My only guess is that changing the voltage/clock speed caused this, since it happened after installing the Cube kernel (NOT blaming the kernel nor its developer.) with adjustments to voltage and clock speed settings. Or perhaps the 1080p LCD panels are just more vulnerable to pixel-related defects than lower resolution LCD panels.
Sent from my HTC6435LVW using xda app-developers app
I also have several stick pixels, but I have not even flashed a new rom yet so I doubt it has anything to do with ocing
Sent from my HTC6435LVW using xda premium
I have had stuck pixels for a while after undervolting the screen voltage output on my Galaxy S before, so I would say that it is probable.
Sent from my HTC6435LVW using xda app-developers app
I had two white pixels on two different DNA's until I got my third one which didn't have any. In short, I don't have a DNA anymore so I couldn't say if my third would have developed these.
I did a Google search at the time and we definitely aren't alone unfortunately.
Good luck if you get replacements!
Sent from my SCH-I605 using xda premium
I had several dead pixels in the middle of the screen and it looked horrible. I factory reset to stock and it didn't go away so I too it back to VZW. The salesman looked at it for two seconds and said it was bad and instantly ordered me a new one. The entire casing of the phone creaked really bad before and even worse after the plug broke off the bottom so maybe I had a lemon.