So i dropped my phone in a cup of water yesterday and i didnt notice until it was too late. i imediately took the battery out and put it in rice and it was in there for about 20 hours. i turned it on this morning and it works fine but it looks like there is water under the screen. is there anything i can do?
Let it dry longer?
Sent from my Rezound fueled by jelly beans.
Disassemble and put back in rice overnight
Sent from my ADR6425LVW using xda app-developers app
gabezermeno said:
So i dropped my phone in a cup of water yesterday and i didnt notice until it was too late. i imediately took the battery out and put it in rice and it was in there for about 20 hours. i turned it on this morning and it works fine but it looks like there is water under the screen. is there anything i can do?
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Click to collapse
jon7701 said:
Let it dry longer?
Sent from my Rezound fueled by jelly beans.
Click to expand...
Click to collapse
sounds like a good idea.. or as mentioned--if you feel capable--disassemble it and then let it dry.
Btw jon7701, your signature misspells kernel.
Squirrel1620 said:
Disassemble and put back in rice overnight
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
I think if i do that it will void my warranty. i could still pay 100 dollars to get a new one if it broke, but its still fully functioning. so i think im going to put it back in the rice overnight.
gabezermeno said:
I think if i do that it will void my warranty. i could still pay 100 dollars to get a new one if it broke, but its still fully functioning. so i think im going to put it back in the rice overnight.
Click to expand...
Click to collapse
Never hurts to try it again. But yeah taking it apart will void your warranty. I've lost 2 phones to water now I feel your pain bro
Sent from my ADR6425LVW using xda app-developers app
They should make water proof phones so that people don't keep losing them to water it helps the owner and saves manufacturer time dealing with it.
Sent from my Rezound fueled by jelly beans.
gabezermeno said:
I think if i do that it will void my warranty. i could still pay 100 dollars to get a new one if it broke, but its still fully functioning. so i think im going to put it back in the rice overnight.
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Click to collapse
well most warranties do not cover water damage..so once your water damage strip turns pink, that's it, BAM. No warranty.
I could be wrong though.
Do they have some kind of "VOID" sticker so when you open it they can tell? or what?
mvmacd said:
well most warranties do not cover water damage..so once your water damage strip turns pink, that's it, BAM. No warranty.
I could be wrong though.
Do they have some kind of "VOID" sticker so when you open it they can tell? or what?
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Click to collapse
Yes. When looking at the back of the phone with the cover off, the middle screw on the right side has a sticker that says "VOID".
carngeX said:
Yes. When looking at the back of the phone with the cover off, the middle screw on the right side has a sticker that says "VOID".
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Click to collapse
Although I've heard you can purchase those stickers online..
Sent from my ADR6425LVW using xda app-developers app
Squirrel1620 said:
Although I've heard you can purchase those stickers online..
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
You can also buy the moisture-activated stickers online too.
Squirrel1620 said:
Although I've heard you can purchase those stickers online..
Sent from my ADR6425LVW using xda app-developers app
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Click to collapse
uhh, but how would you replace the sticker without voiding the warranty by opening it to replace it? Lol
carngeX said:
Yes. When looking at the back of the phone with the cover off, the middle screw on the right side has a sticker that says "VOID".
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Click to collapse
hmm I looked and mine says VOID on it. does that mean it was opened? to me it just looks like a regular sticker with VOID printed on it, and it looks like you can take it on and off--but maybe that's just me?
mvmacd said:
uhh, but how would you replace the sticker without voiding the warranty by opening it to replace it? Lol
hmm I looked and mine says VOID on it. does that mean it was opened? to me it just looks like a regular sticker with VOID printed on it, and it looks like you can take it on and off--but maybe that's just me?[/QUOTE]
Nope, I have that sticker too.
Sent from my Rezound fueled by jelly beans.
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Click to collapse
Sent from my HTC One X using xda app-developers app
mvmacd said:
uhh, but how would you replace the sticker without voiding the warranty by opening it to replace it? Lol
hmm I looked and mine says VOID on it. does that mean it was opened? to me it just looks like a regular sticker with VOID printed on it, and it looks like you can take it on and off--but maybe that's just me?[/QUOTE]
The sticker on the screw always said VOID. If it's there, they know you didn't open the phone (or you replaced the sticker). If it's missing, they will know you have opened it (or you took off the sticker or it fell off). Maybe it would make more sense for that sticker to say NOT VOID.
And to your first question, you would open the phone, replace the water damage sticker, close the phone, and then replace the VOID sticker on the screw.
As Squirrel1620 and carngeX, both stickers are available online
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Max725 said:
The sticker on the screw always said VOID. If it's there, they know you didn't open the phone (or you replaced the sticker). If it's missing, they will know you have opened it (or you took off the sticker or it fell off). Maybe it would make more sense for that sticker to say NOT VOID.
And to your first question, you would open the phone, replace the water damage sticker, close the phone, and then replace the VOID sticker on the screw.
As Squirrel1620 and carngeX, both stickers are available online
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Click to collapse
yeah that's what I was implying, you could just get a new sticker and HTC wouldn't be the wiser.. until they take the phone apart and see lots of scratch marks, etc
mvmacd said:
uhh, but how would you replace the sticker without voiding the warranty by opening it to replace it? Lol
hmm I looked and mine says VOID on it. does that mean it was opened? to me it just looks like a regular sticker with VOID printed on it, and it looks like you can take it on and off--but maybe that's just me?[/QUOTE]
Like Max said, if you break the sticker (or remove it, etc) THEN it's void. That's how all void stickers work. This sticker was just too small to put a lot of lettering on, so they just put "VOID" on it.
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Related
Can I remove the back panel on the atrix and not void warranty?
Where did you get the idea that removing the battery cover would void the warranty?
1chris89 said:
Can I remove the back panel on the atrix and not void warranty?
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Click to collapse
I guess, if you can put it back the same way like it was never touched. I know that there are guides of how to do that here, and maybe YouTube.
What's going on that you need to take apart your phone?
Sent from my Atrix with XDA Premium
nerfman100 said:
Where did you get the idea that removing the battery cover would void the warranty?
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He means to access the motherboard. I believe they put a special tape that you break when you separate it, my friend at sprint repairs phones and always puts a new tape in after he repairs a phone... maybe if you don't fully separate the two pieces?
Sent from my MB860 using xda premium
Sass86 said:
He means to access the motherboard. I believe they put a special tape that you break when you separate it, my friend at sprint repairs phones and always puts a new tape in after he repairs a phone... maybe if you don't fully separate the two pieces?
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Oh. Well that explains a lot.
I think the only tape is the piece that is holding one of the data cables on to the motherboard, otherwise you can theoretically remove the back cover without them knowing, be careful not to scratch up the screws with your torx.
Hi guys, I have a quick question. My GF dropped her Note in water, did the whole rice thing for a day and a half and it started. However it was rooted and running Goldie. It got stuck at the boot screen and kept looping. Ended up installnig a stock rom and booted up fine but very unstable. Went back to root and install roms but won't boot and gets stuck at the boot screen looping. When I reinstall the stock rom it boots just fine. Any suggestions guys? (Yes I am doing full wipes before installing the roms).
Is it under warranty? I'd flash stock then turn it in for repair because I don't think its a software problem but hardware from water damage
Sent from my SAMSUNG-SGH-I717 using xda premium
Warranty won't cover water damage.
Heard a hair dryer on it for 30 minutes may help
Sent from my SAMSUNG-SGH-I717 using xda premium
Lol at the rice thing
Always thought it was a myth
It's actually supposed to work?
SamsungGalaxyStig said:
Warranty won't cover water damage.
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Click to collapse
Yeah only paid insurance will
www.irevampelectronics.com/samsung-galaxy-note-sgh-i717-water-damage-liquid-repair-diagnostic.html
Sorry about the warrenty thing. Maybe worst case something like this will help
Sent from my SAMSUNG-SGH-I717 using xda premium
SayWhat10 said:
Lol at the rice thing
Always thought it was a myth
It's actually supposed to work?
Click to expand...
Click to collapse
Rice is a (poor) desiccant. It's better to use real desiccant. And I hope he removed the battery IMMEDIATELY and kept it out. Even at that, there's an event of chance as to if the phone will be the same after.
I've used the phone and battery in a bag of rice technique 3 times with past phones and it has saved all of them. it really depends on how long you left the battery in after you dropped it in the liquid since thats what shorts all the electronics inside.
well we have insurance on the phone, just didn't want to resort to it as there is a $199 deductible. Oh wells, just have to eat it. I just found it weird how it will only boot the stock rom and not boot other roms, period.
SamsungGalaxyStig said:
well we have insurance on the phone, just didn't want to resort to it as there is a $199 deductible. Oh wells, just have to eat it. I just found it weird how it will only boot the stock rom and not boot other roms, period.
Click to expand...
Click to collapse
Agree very weird
I'd try odin-ing a rooted rom before paying deductible, nothing to lose
I guess the stock from prefers rice.
Sent from my SAMSUNG-SGH-I717 using XDA
Try odin back yo complete stock, use for a day or so the root and flash
Just a suggestion
Sent from my SAMSUNG-SGH-I717 using xda premium
Was it a swimming pool. I walked into a pool with my note in my pocket of my trunks. Stupid. I tried to save mine, even dissembled (very easy to do) and the chlorine in the water corroded the boards so bad it was impossible.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
What i do to water damage phones is to remove battery ASAP. Then disassemble, and scrub around with tooth brush and alcohol. Let dry and check out other connections just in case of corrosion and hit them with alcohol. Sometimes with water damage, the battery will be toast as well. This has worked with me and may not ever work for anyone else and WILL void your warranty. So its always up to you, im just saying what i would do and have done with other phones. Wish ya luck!
Sent from my SAMSUNG-SGH-I717 using XDA
SayWhat10 said:
Agree very weird
I'd try odin-ing a rooted rom before paying deductible, nothing to lose
Click to expand...
Click to collapse
Already did that. But to no avail, it only prefers stock lol. It's fine, the new one is coming tomorrow. Maybe my gf will be lucky and it will come with ICS..either way, it's geting rooted real quick with some cm9 love lol.
TOA Duck said:
Was it a swimming pool. I walked into a pool with my note in my pocket of my trunks. Stupid. I tried to save mine, even dissembled (very easy to do) and the chlorine in the water corroded the boards so bad it was impossible.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
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Click to collapse
That's weird, I dropped my HTC hd2 in my pool after only having it for 4 months and in the deep side, pulled it out, took it apart and left it inside a Tupperware of uncooked rice for a week and when I put it back together it turned on and still had a charge in the battery, the battery only lasted me a month after that but the phone now after 2 years still works like a champ and is running cm9 overclocked without missing a beat.
RoloRacer on CM9 Note
The other night I stupidly hit a can of coke over onto my rez. I soaked it in rice and everything is functioning except for the proximity sensor and a mark that was caused by the liquid. The mark is getting larger constantly and now has most of my screen taken over. The touch screen still functions there but the mark is a gigantic nuisance. I also checked behind the battery and there isn't a sticker to detect water. So if there is no definite indicator that it was liquid damage should I take my phone to verizon, should I just cut my losses and buy an off contract phone, or should I just suck it up and deal with it?
Sent from my HTC Rezound using Tapatalk 2
There is supposed to be one on the edge of the battery itself, one in one of the screwholes of the red chassis cover, and one on the internal board near the headphone jack.
Make your own risk assessment based on the location of the liquid relevant to those areas, and know that sugar still may leave a telling residue after drying.
If there is no sticker, I would assume they would immediately think you removed it, thereby voiding your warranty. If they catch it after you've sent it in, you're SOL.
Sent from my Raging Rezound
you can order a sticker to put on the phone look on amazon or ebay... I forgot what they are called
Use insurance if you got have it otherwise pony up the $$$.
There is a sticker on the battery and it has red x's all over it, that's it right?
Sent from my HTC Rezound using Tapatalk 2
heyis4horses said:
There is a sticker on the battery and it has red x's all over it, that's it right?
Sent from my HTC Rezound using Tapatalk 2
Click to expand...
Click to collapse
Yep.
Hit asuron up and pay the 100 or buy a sticker.
Gs3
There is a sticker on the motherboard itself. I have seen numerous times taking my rez apart.
h4ckers said:
There is a sticker on the motherboard itself. I have seen numerous times taking my rez apart.
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You have to open the phone to see that and for this guy to check it he would void his warranty.
GrayTheWolf said:
You have to open the phone to see that and for this guy to check it he would void his warranty.
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Click to collapse
I dropped my last rezound in the toilet.. it completely submerged and after grabbing it and trying to get the back cover off to pull the battery (with wet hands :/) as I'm sure you can imagine how long that took. After getting the battery out I let it sit in rice for 36hrs booted back up and had zero problems.. that being said when I returned my rezound for over heating issues over five months ago Verizon didn't/ still hasn't said anything about it. And i seriously doubt they'll pull part every rezound that got sent back. Especially of it boots up..
sent from my s-off reZound rockin' viperRez Rom on global ICS firmware
heyis4horses said:
The other night I stupidly hit a can of coke over onto my rez. I soaked it in rice and everything is functioning except for the proximity sensor and a mark that was caused by the liquid. The mark is getting larger constantly and now has most of my screen taken over. The touch screen still functions there but the mark is a gigantic nuisance. I also checked behind the battery and there isn't a sticker to detect water. So if there is no definite indicator that it was liquid damage should I take my phone to verizon, should I just cut my losses and buy an off contract phone, or should I just suck it up and deal with it?
Sent from my HTC Rezound using Tapatalk 2
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Click to collapse
I had something similar happen with a thunderbolt. I had a bottle of snapple break open in my backpack, and it just doused my phone. I let it dry out, and it booted, then immediately hard bricked. Never breathed life into it again. I used the asurian warranty because the stickers were clean and you couldn't see water damage under the screen.
Sent from my Rezound using xda app-developers app
I hear insurance fraud is cool. Thank you for driving up my premiums.
Sent from my SCH-I535 using xda premium
Slacker101 said:
I hear insurance fraud is cool. Thank you for driving up my premiums.
Sent from my SCH-I535 using xda premium
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So sick of ppl like you. No one talked about fraud. If you pay the full asurion warranty, it covers water damage.
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
h4ckers said:
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
Click to expand...
Click to collapse
Take a chill pill.
GrayTheWolf said:
Take a chill pill.
Click to expand...
Click to collapse
Just read better...
h4ckers said:
So sick of ppl like you. No one talked about fraud. If you pay the full asurion warranty, it covers water damage.
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
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Click to collapse
If he did and provided that he doesn't try and claim warranty which it seems like everyone enjoys going in situations like this where there is no proof. Although it's not exactly water damage as much as accidental but eh.
Sent from my SCH-I535 using xda premium
Well it is. But if it fail, surprise.
I had my go taking a bath and not working anymore. Called Sony mobile support. They asked if the port covers were closed, if it was deeper than a meter or for more than 30 minutes.
edit: The 2 ports were close, and the phone was never deeper than 1 feet for less than 5 minutes.
They asked what the phone is doing now. Just a quick sight of sony logo then it power off. The guy told me that it's because water get in.
and ? That it's not warranty, that water damage is not covered under warranty.
I said well you sell a waterproof phone, certified ip67, but if your seal fail, it's not covered ?
They say "the port covers must have been open, otherwise how do you explain water got in ?"
They basically told me i'm on my own and they will not do anything.
Funny but i think it's my last Sony.
Well it is your fault.You should always do double check.
Sent from my Xperia U using xda app-developers app
rickozx said:
Well it is. But if it fail, surprise.
I had my go taking a bath and not working anymore. Called Sony mobile support. They asked if the port covers were closed, if it was deeper than a meter or for more than 30 minutes.
They asked what the phone is doing now. Just a quick sight of sony logo then it power off. The guy told me that it's because water get in.
and ? That it's not warranty, that water damage is not covered under warranty.
I said well you sell a waterproof phone, certified ip67, but if your seal fail, it's not covered ?
They say "the port covers must have been open, otherwise how do you explain water got in ?"
They basically told me i'm on my own and they will not do anything.
Funny but i think it's my last Sony.
Click to expand...
Click to collapse
They must have mentioned in manuals to keep ports covered.
Sent from my Xperia U using xda premium
yeah, its your fault. maybe your too much rely on your phones ability
Melrah said:
yeah, its your fault. maybe your too much rely on your phones ability
Click to expand...
Click to collapse
Hey man! It's Sony. Make.Believe
They make people believe on them. Haha
Just joking
Sent from my ST25i using Tapatalk 2
I've already taken some underwater photos with my Xperia Go and it still works great,fortunately i had no problem
Little Zed said:
Hey man! It's Sony. Make.Believe
They make people believe on them. Haha
Just joking
Sent from my ST25i using Tapatalk 2
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Click to collapse
ahahahah, nice one.
I think i have not been clear.
The 2 ports were of course closed.
It was not the first time the phone saw the water, but this time the seal failed for some reason (unknown to me).
But the ports were closed.
All i wanted to get to your attention is, that if the seal fail, you're on your own. They certify the phone is waterproof, but they don't warranty it.
Probs soap water bypasses the seal
Sent from my LT22i using xda premium
AndroidNoob69 said:
Probs soap water bypasses the seal
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
If so, why they make GO as waterproof phone. :/
Sent from my ST25i using Tapatalk 2
Its for clean water, not soap water lolol
Sent from my LT22i using xda premium
AndroidNoob69 said:
Its for clean water, not soap water lolol
Click to expand...
Click to collapse
I don't see why it would be less waterproof to soap water but anyway... it was clean pool water.
Just know that it's certified waterproof, not warrantied.
Re
not only Xperia go but also Xperia Z, it's not warranty because they have mentioned it in documentation in product's box
Dropped phone, now something appears in front of the front facing camera internally. MOD EDIT: Warranty and returns are not for accidental damage Thoughts? I'll upload pics after work.
Sent from my SM-G900T using xda app-developers app
Sent from my SM-G900T using xda app-developers app
Dropped the phone and there's cosmetic damage. Is that a game changer?
Sent from my SM-G900T using xda app-developers app
Hence something must of been shook loose. I'll upload another pic later.
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
It's no longer water resistant once it's opened up too
Sent from my SM-G900T using XDA Premium 4 mobile app
FL-Pirate said:
My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
Click to expand...
Click to collapse
Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
He only charged me $10 and took him about 2 minutes start to finish.
They might charge you more than that cause you have to take off the display to get to the internal parts
Sent from my SM-G900T using xda app-developers app
92drls said:
If there's no visual damage to the outside and NO water damage you can just run it back and they'll replace it. Dont tell them you dropped it, just say you tried using it and all pictures look this way. Should be no questions asked and replace honestly. Sucks though.
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Click to collapse
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
Click to expand...
Click to collapse
Nope, if the back cover or charge port is not totally sealed and the indicator turns red, you'll pay your deductible or OOW fee.
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
Click to expand...
Click to collapse
Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
I have the same issue with the front facing camera, only I never dropped mine. I started playing with the front camera on Friday and noticed a shadow along one side. At first, I thought this was some kind of filter I had accidentally applied. When I could not find a way to turn it off I thought maybe the top of my case was causing it. When I looked close, I saw that the top half of the camera was being blocked by this gasket. I took it to T-Mobile and they exchanged it as a manufacturer defect and I have a new one arriving today. Once the new on gets here I'll post some pics of the bad one.
KennyG123 said:
Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
Click to expand...
Click to collapse
Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
92drls said:
Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
Click to expand...
Click to collapse
I sure try... Thanks. The difference with the post after mine is the phone was never dropped. Warranty is for defects. Insurance is for accidental damage or bricking your phone. My statement was meant for just that, if you do drop it then responsibility should be taken and it is not proper to ask here if you can get away with getting it fixed under warranty.
Cheers
Kenny
Here are the pics I mentioned. Hopefully this does not turn into a widespread issue.
Front camera.
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
Pill_Clinton said:
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
Click to expand...
Click to collapse
I literally smacked the ring out of the way of the ffc. Don't know but this problem seems to happen to a few people.
Sent from my SM-G900T using XDA Free mobile app
Ffc
I had tried knocking it back in place, I'll give that another try I think..before I'm stuck warranting it.
Front camera defect
Hi guys! I just joined this site to share my problem with my new Galaxy S5.
It's been weeks since i got my new phone from T-Mobile. I love it! It's a expensive phone so a good cellphone case is a must. I have a case and screen protector to protect my device. Suddenly, I just found out the same problems you had with your phones. I've never dropped mine either. So I think it's gonna be a manufacturer defect. Something is blocking the front camera. Again, I never dropped my phone, it doesn't have any scratches on the screen and any dents on its body.
I went to my network provider and ask for help about this issue. They sent me a replacement phone (Galaxy S5) after 3 days then I sent over to them the defective one. They said that it depends on the manufacturer/service tech if the phone defect is under warranty or not. I'm still waiting for them to check the phone. Or else I'm gonna be charge $175 out of warranty fee!
I'll attach pictures of my previous Galaxy S5. I hope this is not a widespread problem. Share your thoughts too! Thanks!