samsung galaxy s3 - Galaxy S III Q&A, Help & Troubleshooting

i have updated my s3 to jelly bean in india officaly by samsung kies but after updating to jelly bean my phone is unable to connect to kies and msg displayed by kies is - unable connect to device or some times plz reconnect it or even further unable to connect . from this problem i have reinstalled kies but problem stay same and i also reboot the phone and also reset to factory setting but problem stay same that it is not able to connect to kies . plz advise some thing ?

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[Q] phone is not updating via kies

My Galaxy s 2 has gingerbread 2.3.3 it has
PDA:KE8
PHONE:KE2
CSC:KE2(INU) Indian version
new update has
PDA:KE3
PHONE:KE4
CSC:KE3(INU)
but when download complete via kies , it not abe to update as it says failed to convert in upgrade mode. any one having same issue? any one has here offcial indian version upgrade ? please provide me link for offcial rom for this update.
i have the same problem
first go to the firewall and make kies connect to net
and when you start kies start as administration "right click and run as administration"
or you can update through odin.
nic007rvs said:
My Galaxy s 2 has gingerbread 2.3.3 it has
PDA:KE8
PHONE:KE2
CSC:KE2(INU) Indian version
new update has
PDA:KE3
PHONE:KE4
CSC:KE3(INU)
but when download complete via kies , it not abe to update as it says failed to convert in upgrade mode. any one having same issue? any one has here offcial indian version upgrade ? please provide me link for offcial rom for this update.
Click to expand...
Click to collapse
You need to make sure that usb debugging is off. That being said, Kies sucks big time. If you want to use Kies try the wireless version seems to be a bit better.
There's a update to Kies available. I went to use it last night & a big update came through ?
Phone not syncing to kies in the 1st place!!
My phone doesn't want to connect to kies, it's written connected on the phone but still gives the connecting to device msg on kies on the PC, kept waiting and waiting, but nothing!
I tried with usb debugging method, the storage medium could be read. But no way with Kies!!!
What's wrong?? Please advice me what to do?
Install latest Kies .
jje
As has been suggested try the wireless version also make sure the phone is connected before you open Kies.
Is there some setting in your phone preventing Kies from connecting.
I've only got my S2 a few days so I'm not really into it yet.
I find that Kies is very very slow in connecting.Seems to take forever but it was quite fast over Bluetooth.
I'm also havin same problem but in my case I cant upgrade firmware via Wifi...
Actually I lost my data cable (though ordered a new one today) but yesterdar a new version of kies came and when connected via wifi ... the upgrade firmware window popped up...
but when I tried upgrading it downloaded some components (Preparing firmware ...) and then on my phone I saw tht its already disconnected n after a few sec an error came up (in kies) saying "FirmwareUpdate has stopped working" .... Interestingly kies application keeps running after this error but disconnected... I've google a lot on this but no luck (I thnk most of d ppl pref to upgrade it via usb and not wifi) ...
Also tried reinstalling kies and "factory reset" phone but no avail.
Plz help as i deadly need this upgrade (as my battery's draining very heavily on wifi.. may be this upgrade improves smthng... )

[Q] Anyone having problems to conect UK SGS2 Stock Firmware to the new Kies 128

Hi, since this morning after update of Kies i cant conect my SGS2, the windows find it (cause i can transfer files from phone and SD) but Kies said "cant iniate service on the phone", anyone getting this issue after update ? Thx?
Tzi1983 said:
Hi, since this morning after update of Kies i cant conect my SGS2, the windows find it (cause i can transfer files from phone and SD) but Kies said "cant iniate service on the phone", anyone getting this issue after update ? Thx?
Click to expand...
Click to collapse
uninstall kies and reinstall.
Just tried that whit no sucess.
Try to Reboot the phone
Tzi1983 said:
Hi, since this morning after update of Kies i cant conect my SGS2, the windows find it (cause i can transfer files from phone and SD) but Kies said "cant iniate service on the phone", anyone getting this issue after update ? Thx?
Click to expand...
Click to collapse
Had the exact same problem after installing the latest Kies version 2.0.2.
I just disconnected the USB , then did a reboot. It worked.
U could also try reinstalling the drivers. Tools -> Install driver
Since I updated Kies my phone isn't supported for firmware upgrades anymore. I have the DBT german stock Rom whenever I start Kies and connect my phone it's recognized but Kies tells me that it's "not supported for firmware upgrade".
Any ideas or help please?
Sent from my GT-I9100
problem with kies
Had this problem as well,but have now sorted it out..first uninstall kies and and the drivers folder which is separate to keis.. then go to samsung site for sg2, and down load kies from there, when you have reinstalled kies, then plug the usb
lead into your phone and it will reload the drivers, it solved the problem for me. .

[Q]Help needed regarding updating and usb connection problem

hii...
I am using official android 2.3.6 firmware on my galaxy s2.
whenever I connect my phone via usb, the touch screen doesn't react to the touch.
I am also having a problem when I am trying to update my phone to the
pda:lp7 phone:lpa csc:lp9 version of the firmware.
I am using Kies 2.3.2.12064_9.... when i connect the usb the screen on my phone become unreactive and when i try to update the firmware.. it shows that the updater is not responding...
please help me out...i hve tried it many times but i am nt able to succeed in updating the firmware..
aaravchandra02 said:
hii...
I am using official android 2.3.6 firmware on my galaxy s2.
whenever I connect my phone via usb, the touch screen doesn't react to the touch.
I am also having a problem when I am trying to update my phone to the
pda:lp7 phone:lpa csc:lp9 version of the firmware.
I am using Kies 2.3.2.12064_9.... when i connect the usb the screen on my phone become unreactive and when i try to update the firmware.. it shows that the updater is not responding...
please help me out...i hve tried it many times but i am nt able to succeed in updating the firmware..
Click to expand...
Click to collapse
try reinstallimg kies and drivers

galaxy s2 I9100 wont connect as USB mass storage device.

Hi guys, my galaxy s2 I9100 wont connect as USB mass storage device nor to kies in my laptop. But when i connect it to another laptop, it connects!!.
I am running stock ICS 4.0.3.
guys, few weeks back i had rooted my phone and got jelly bean. and then i flashed back the stock ICS 4.0.3 from samfirmware, thus unrooting it. The phone was working fine. Kies detected it and connected as USB too. But now suddenly it does not connect. I have tried all possible things - hard reset,uninstalling KIES, samsung drivers, installing fresh drivers etc. but no help. The phone still connects as USB on another laptop.
Plz help guys.
Thanks in advance
Smruti

Galaxy tab 2 not possible to update frmware

Hello,
I got a problem with my device Galaxy tab 2 10.1 GT-P5113 . it downloads the new firmware, reboots but fails to install the firmware and a massage pops up suggesting to update using Kies.
I used Kies several times, it detects the device, connects to it, downloads the firmware and then device gets disconnected while Kies try to install the update but obviously it does not do it because the device is disconnected. .
Tried several things, uninstalling Kies completely, re installing,, reset device to factory and tried again but nothing worked.
Can someone help me please???

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