Hi there, am looking for some help with a problem that is driving me mad !
A few weeks back, noticed that my calendar had a couple of duplicated appointments and was missing a few from that day. Wasn’t a big issue and cleared Calendar cache and resynced and everything came back ok.
However since then, it has been getting progressively worse and worse – where today I have 40+ copies of some of todays appointments and missing everything in the afternoon!
I have tried a factory reset, and am only using Exchange as the single account on the phone. No other accounts are synced at all. And email seems unaffected, just calendar.
Am on a stock-VF 4.1.1 ROM – no mods at all, with kernal 3.0.31-256827.
I’m using sPlanner as the calendar App, but have also installed the “JB Calendar” and another calendar app – neither show my correct information.
Our local tech support for Exchange, tell me this is a phone issue – but after a replacement phone – it can’t be … right?
So today, have removed the exchange account again, wiped phone, readded – and end up with duplicates within 20-30 mins of setting up account. Now tearing my hair out….so would welcome any recommendations or suggestions?
Many thanks,
C&A.
At the end of today, had 450 copies of one appointment... something is clearly not right!
Related
Little frustrated with the Motorola Atrix and wanted to see if anyone had any suggestions.
I am having an issue with SMS messages going to the wrong individual or starting a second threaded conversation with the same contact even though there is only one instance of this contact and one phone number attached. It's very similar to the reported issue 9392 that was supposed to be addressed sometime a while back.
This is my second Atrix and I have experienced the problem on both handsets. My first purchase was back in April of this year and within weeks that problem started to occur. I had tried various custom ROMs and SMS applications - but they all had the same issue.
The second handset was just received this week. I have gone through and completely cleaned up any duplicate contacts and exported them all to a CSV file and re-imported in hopes of finding a culprit contact. I am syncing with Exchange 2007, but had disabled Google Contacts, MotoBlur, Blah, Blah. Now I am only syncing contacts with Google and mail and calendar with Exchange.
I have completely reset the device and running full stock ROM with no applications installed outside of what is included in the image with the phone. Since a majority of my communication is via SMS on my phone - it has become a big hassle. I just get tired of having to apologize and explain my misguided text over and over again.
I have tried several 3rd party SMS apps and all have the same issue.
Anything you guys could suggest would be greatly appreciated. The only thing that I could possibly think of that I have not done is replace the SIM card which is one I got with my first iPhone a few years back.
**Note: I have a WP7 running Mango that does not have this issue.
I'd be leaning toward a bad sim. Why don't you just go to your carrier and get a new one? AT&T has never charged me for a replacement sim. Just explain your issue and that you've tried all other avenues to correct the problem.
For the duplicate thread I was able to solve with
http://forum.xda-developers.com/showthread.php?t=1210840
others said it didnt work if they were syncing facebook contacts.. I dont sync
contacts with anyone but gmail contacts.
but here is the basis of the fix that worked for me
Ok I think I solved it my last solution wasn't did not continue to work.
your contacts need to be stored / saved as
this format +12223331234 and some work with just 2223331234
but all work with the first (so far)
(111) 222-3333, +1-111-222-3333 both fail
if you look how the sms db stores them its like the format first mentioned and when using that format there are no duplicates
Click to expand...
Click to collapse
Well, I tried to replace both the SIM and reformatted the numbers as suggested.
However, neither of those worked - so I dug a little more and narrowed it down to Motoblur and adding accounts under it.
I did find that if I did a hard reset of my phone and then used a new email address to setup a 'New' MotoBlur account (since you can't delete or reset an existing one) and then did not add accounts under MotoBlur - the issue resolved itself.
I still added a google account and exchange account - but everything else, like facebook, I downloaded the application to avoid MotoBlur from aggregating information into.
Hope that makes some sense and thanks for the reply.
I have an exchange account set up to sync email, tasks, and contacts, but for some reason not all of my contacts will sync. And it seems like the contacts that won't sync are some of the most used ones. I have numbers for people I've never called, but most of my family, friends, and coworkers aren't in here.
Anyone have any idea why? I have it set up the same as on my international Note, where there were no problems, and I've gone over the settings several times now.
Nevermind, I gave up and did a hard reset. The problem was related to another problem I was having that I posted about a couple days ago. I kept getting lag and an error about google services framework stopping unexpectedly.
When I went to the account settings, I could clearly see google contacts was failing to sync and every time it would try, that's when I would get that error message. I didn't want to do a hard reset, but finally gave in.
Tried to search if everyone was aware of this problem. Don't see any references, so posting in hopes it would help others.
If you just flashed one of the awesome ICS ROMs out there and getting constant FC with the error "Google Calendar Sync Has Stopped", you may be experiencing what I have. Note: This doesn't seem to affect all ICS ROMs as I didnt have this issue with Seraphim, but I'm on Objection right now and this is exactly what is going on with my Calendar.
I've been troubleshooting, installing/uninstalling system apks, finding workarounds and have had no luck figuring this one out. At first I thought it was just an exchange issue (another problem i wont get into). But after searching the web it looks to be a known issue with "Recurring Event" and the ICS sync engine. Because I had problems with Exchange Sync on my device, I ended up syncing my Exchange Calendar with Google using a third party app (gSyncit), so I have multiple recurring meetings in my Google Calendar.
Here is an excerpt from 'ISTAR' in a google groups thread:
"The problem appears when you have eventfull calendars, with repeating events. It looks like not all of them are able to be processed with Android sync daemon. Here is the threat discussing that issue: http://code.google.com/p/android/issues/detail?id=23175 Depending from your calendar there could be 1 or more events bothering that app. So you have to identify them and recreate it or if you got unlucky: refrain from using such pattern.
The easiest way to identify the wrecker is 1) to install log reading app, e.g. aLogcat from Market, 2) Go Setting->Accounts->Google->UnCheck/Check Calendar wait for the error "google calendar sync has stopped" 3) run to aLogcat, pause and scroll to the red lines, saying something like "error in recurring pattern =MO TU WE, etc." The error text can vary depending from the nature of your problem. 4) Try to identify which one is bad event and remove it from all calendars. 5) Resync and go to step 1 if error appears again. After 2-3 iteration you should vanish all your malicious events.
And I don't think google will fix it fast. The problem is being known since December 11, and still in progress.
Good luck!"
I confirmed this by following his steps and removed all my recurring events one-by-one until Calendar synced successfully without the FC.
Since I haven't been able to get Exchange sync or Google Calendar Sync to work with my work email. I've resorted to using Touchdown as the solution, until this is fixed or until I find a better workaround.
Hopefully someone finds this helpful, or can provide me with a solution.
No issues with calendar sync on that Rom here....recurring events and new events sync fine.
Which version of the Rom are you using
Sent from my SAMSUNG-SGH-I717 using XDA
im on the newest objection 2. seems that this is only affecting a handful of people (only two others on the dev thread has mentioned it). it could possibly be a way that google calendar saves exchange items in its database and unable to process it on the device. dont know. frustrating. ive also tried taking the seraphim calendar apk and dropping it in with no luck. so im stumped.
this is the only issue from making my device perfect with objection which i think is the cleanest cooked up rom
It definitely could be an exchange issue.
I do not use exchange so have no way of testing
There's an app for it
I had this issue after updating my Galaxy Note to ICS 4.0.3. Calendar sync caused forced close and no data was synced. Bought an app called CalenGoo for less than EUR5 after confirming with the very helpful dev that it is not reliant on the defective ICS sync engine. Got everything up and running in seconds!
Deleting recurring events (weekly meetings with colleagues etc) is simply not something anyone who uses their Google calendar for anything serious is going to do. And again no guarantee that adding the meetings again would not just cause the same problem. Rather buy a phone that works.
Also tried deleting my corporate google account from the phone and re-adding it (my personal account synced just fine). Not intrigued to factory reset the phone and restore all apps and lose their settings etc. while there is no guarantee that it would do any good.
It is ridiculous that Google/Samsung would release this kind of defective crap, and makes you think what else might be wrong with ICS if QA is this bad.
Fixed my issue!
Hi,
Thanks for sharing this information!
I use gSyncIt to sync from Outlook to Google, then Google Calendar Sync to sync from Google to an Asus Transformer TF101. It worked fine until I upgraded from Honeycomb to ICS and my main calendar failed to sync from that point on, with the dreaded "Sorry" message.
I followed the tips in the first post and discovered I had only one problematic recurring calendar entry. It used this Outlook pattern:
Weekly repeat, Mondays to Fridays only, started July 16, finished August 10
When I deleted it the sync worked OK. When I recreated it using this:
Daily repeat, weekdays only, started July 16, finished August 10it still didn't work. Mind you gSyncIt could be representing both of these patterns the same way in Google Calendar.
In the end I recreated the repeating calendar entry as 4 separate week long repeating events and it synced fine to Google and through to ICS.
So if you are running into this bug my suggestion would be to check for any daily recurring events that run longer than a week but exclude some days of the week (especially weekends). I have lots of other daily, weekly and monthly recurring events but this is the only one that had that pattern (and the only one that killed the syncing process).
Thanks,
Matt
OP - thanks for the info, been experiencing this since I've upgraded my Galaxy Note to ICS.
One thing to add upon the info on this thread -- it seems to me that when accessing, via the Google Calendar website, the events that cause the crashes, they seem to show a message "This event has a recurrence rule that cannot be edited in Google Calendar" next to the "Repeat:" checkbox of the event.
This might be easier to detect for you than searching the logs. Of course, you still have to go over all of your reoccurring events to find the offending ones.
sagie said:
OP - thanks for the info, been experiencing this since I've upgraded my Galaxy Note to ICS.
One thing to add upon the info on this thread -- it seems to me that when accessing, via the Google Calendar website, the events that cause the crashes, they seem to show a message "This event has a recurrence rule that cannot be edited in Google Calendar" next to the "Repeat:" checkbox of the event.
This might be easier to detect for you than searching the logs. Of course, you still have to go over all of your reoccurring events to find the offending ones.
Click to expand...
Click to collapse
thanks for showing a way out.. fishing for those offending entries...
Simple mistake maybe
Hi folks I thought I had this same problem as well but found out there was a simple solution. If the duplicate events have a different colour tab on the lefthand side it means they are coming from different calendar feeds and to stop this happening I just clicked on the drop down menu next to 'Calendar' top left of screen and unchecked everything apart from my Gmail email address & UK Holidays.
After that everything went back to normal ... simple mistake or just me?
galaxytab1 said:
thanks for showing a way out.. fishing for those offending entries...
Click to expand...
Click to collapse
There was one offending monthly reminder about my Evernote subscription, deleted the series, sync working now. Happy!
I have only Google Calendar (3 agendas thouhg - personal, professional, birthdays) and after I upgraded my Defy to ICS (Nightly build of 2012.05.29, Kernel CM9) I cannot sync Calendar anymore. Try out different Gapps, always cleaning/wiping cache/dalvik, but nothing seems to solve the problem. Not sure what else I could try. Has anyone find a solution/workaround?
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "
Hi all,
I am desperate to get some help with my new Meizu M6 (not Note) and I am posting here as I didn't find a specific M6 help page.
Overall great phone at great price but I ran into an issue with all gmail apps not syncing after few days. Here's a screenshot: https://imgur.com/a/UkyJw47
When I bought it and set it up it all synced fine. Then I noticed delay in emails (or not receiving them at all) and saw sync was sort of stuck in progress. I've tried everything to fix it:
1) Removed google account, cleared cache rebooted;
2) Soft reset;
3) Hard reset;
4) Twice firmware update;
Nothing helps. Essentially, I only see improvement when I Factory reset - no other measures ever get me to where all items sync. Contacts are stuck most notably because they affect Watsapp as well. Watsapp contacts are also stuck syncing. And I can't keep wiping my phone every two days to ensure i'm in sync.
I spent 1 week of email exchanges with Meizu customer service but to no avail. Does anybody have any ideas how to troubleshoot this? Maybe keep a logger running so we can see what's blocking the sync or something?
Thanks!
T.
I fixed it by disablng and then reenablng the Google Contacts Sync app. Has been working flawlessly since.