I recently purchased a Motorola Atrix 4G, its my first android phone and its been working well for a while. My fingerprint sensor stopped working after about 3 months of use. it first started taking long to recognize my print and now it just doesnt read. i cant even install a new fingerprint profile coz the sensor just wont read. I hope someone can help me fix this, but remember im still fairly new to the droid world so please run me thru step by step on how to resolve this. Im using Gingerbread v2.3.6.
One other thing, the phone hangs sometimes and restarts itself, anyone know a solution to this too?
Backup your personal data, apps, etc. and make a factory reset from recovery. Solves such problems mostly.
Sent from my MB860 using xda premium
Like i said im fairly new to android. How do i back up my data and all. I knw thia sounds like a dumb question but some guidance would be helpfull.
Sent from my MB860 using xda app-developers app
I would recommend titanium backup for apps, sms backup+ for sms & call log. You can use your google account for contact list backup & recovery.
You can get to the recovery menu by holding power & volume down buttons together during phone's startup.
Sent from my MB860 using xda premium
I need to root my device in order to run titanium backup. Whats rooting & how do i go about it?
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It's pretty easy, you should search & read a little in the forums There is also a wiki page for Atrix.
Sent from my MB860 using xda premium
Mine did the same thing. Had to get a replacement from eBay, cost a bit under 20$. Atrix is really easy to dismantle, iFixit have a detailed guide.
Sent from my MB860 using Tapatalk 2
I managed to get another app to back up. I did the factory reset in settings but the fingerprint sensor still isn't reading. Or was i supposed to reset it when starting up the phone? Coz when i start up my phone & hold the power & vol down button it says fast boot & when i press the vol up button it says starting fast boot & gets stuck @ that. Suggestions?
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Hold power & volume down buttons together until you see that phrase. Press volume down button again till you see the recovery, then press volume up to enter into recovery. That's it.
Sent from my MB860 using xda premium
Restart an try the fingerprint scanner
Sent from my MB860 using Tapatalk
Honestly mine just died about a year ago and that was on stock Froyo. Since then received GB OTA and still no change. Now running Epinter's CM10 JB and still it's only a power button. GL!
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Stubzero said:
I recently purchased a Motorola Atrix 4G, its my first android phone and its been working well for a while. My fingerprint sensor stopped working after about 3 months of use. it first started taking long to recognize my print and now it just doesnt read. i cant even install a new fingerprint profile coz the sensor just wont read. I hope someone can help me fix this, but remember im still fairly new to the droid world so please run me thru step by step on how to resolve this. Im using Gingerbread v2.3.6.
One other thing, the phone hangs sometimes and restarts itself, anyone know a solution to this too?
Click to expand...
Click to collapse
If you have an International Atrix , you can try flashing Full Firmware Froyo in RSD, and then flashing Gingerbread 2.3.6
It will fix everything. But if you are using an ATT Atrix, you will hardbrick.
The one thing you can do now is a Factory reset.
Greetings,
Try a few other GB ROMs, if the problem persists you may have a faulty finger print reader!!
Spilled from my Atrix4g utilizing Tapatalk
I seem to have encountered a new problem now where something keys have stopped responding. How do i resolve this. Like my w,e,d,s & the coma buttons dnt respond. Help plz?
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Stubzero said:
I seem to have encountered a new problem now where something keys have stopped responding. How do i resolve this. Like my w,e,d,s & the coma buttons dnt respond. Help plz?
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Click to expand...
Click to collapse
Your digitizer has died, you need to replace it.
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How and where do i replace a digitizer from. Like can i buy one online & how easy is it to replace?
Sent from my MB860 using xda app-developers app
Many many other threads exist about this already.
Yes, you can buy online. Moderately easy, depending on your level of experience. Some gotchas exist.
Related
ok so i was given a dell streak for free because my dads old boss dropped it in the water. well i replaced the battery the phone works but i can not unlock it because it needs his google account and password. i can not get ahold of the previous owner. is there any way i can get it unlocked without his google account and password
I guess you can use the qdltool, then install.whatever rom you wanf.
Sent from my Dell Streak using XDA Premium App
im new to a streak. i have a incredible i rooted. but what is that tool you are talking about. because the streak is not rooted. i just need to be able to get past needing his email and password to get into the phone. and i can not boot into recovery its really weird
it does a fresh install on your phone, its saved my arse a few times when i thought i had bricked my phone
http://streakdroid.com/?page_id=15
http://streakdroid.com/?page_id=15
tylercho said:
ok so i was given a dell streak for free because my dads old boss dropped it in the water. well i replaced the battery the phone works but i can not unlock it because it needs his google account and password. i can not get ahold of the previous owner. is there any way i can get it unlocked without his google account and password
Click to expand...
Click to collapse
Have you try factory reset on dell menu? I think if you do that, it will wipe all the personal data on the phone and starts like a new phone.
OK ill have to try that when I get home. I'll let you know how it goes
Sent from my ADR6300 using XDA App
ramtix said:
Have you try factory reset on dell menu? I think if you do that, it will wipe all the personal data on the phone and starts like a new phone.
Click to expand...
Click to collapse
Oh yes, i forgot about that, do a factory reset. Turn off the streak, then press volume uo and down button while powering on the streak keep on pressing vol up and down button until dell 4 options menu pops up, select.factory reset and you are good to go.
Sent from my Dell Streak using XDA Premium App
I can not do that because I can not unlock the phone it asks for my dads old boss email and password. I can not get his password because he is out of the country
Sent from my ADR6300 using XDA App
I can not do that when I do that combination of buttons it just boots up but it takes longer time it never goes to the dells menu or whatever. I've tried many many times
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tylercho said:
I can not do that when I do that combination of buttons it just boots up but it takes longer time it never goes to the dells menu or whatever. I've tried many many times
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Listen, turn off streak, when completely turned off press both volume up and down button then power on, do not remove your fingers on up and down button until the 4 choice menu appears, do not remove your fingers when you see the dell logo, the 4 choice menu comes after the dell logo, i repeat, it comes after the dell logo so do not remove your fingers until you see the 4 choice menu. If you can not follow this instruction i do not know if you could follow the instruction on streakdroid on how to set up qdltool, that is the other way to reset your streak.
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tylercho said:
I can not do that when I do that combination of buttons it just boots up but it takes longer time it never goes to the dells menu or whatever. I've tried many many times
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Hi tyler,
You have to click all those 3 buttons altogether and dont remove your fingers until the dell logo disappear and replaced by the menu.
Here is a link from streaksmart on how to get to the menu,actually this tutorial is how to calibrate screen, but it is on the same menu.
http://www.streaksmart.com/2010/10/how-to-calibrate-dell-streak-touchscreen.html#more
goodluck
I know what to do but I'm telling you it does not work on this streak its weird I tried on another streak and it worked but not mine its very odd
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tylercho said:
I know what to do but I'm telling you it does not work on this streak its weird I tried on another streak and it worked but not mine its very odd
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
yeah, that is strange.Can you go on fastboot? that is poweroff your phone and then power on holding the camera button at the same time.
If you can do that, then I guess you can update the baseband and maybe can reset to recovery. Search for the forums on how to update baseband if you can go fastboot. I'm not really sure about this but have it a go.
thx i can get into fast boot ill give it a try
no success i think there may be some serious problems with the phone since it got dropped in salt water ill wait for boss to unlock it so i can see if it works... well thx for trying to help guys
Still do not have it unlocked boss is comming in may.. wish I could unlock this thing
Sent from my ADR6300 using XDA App
sometimes my touch screen doesn't work and I need to lock the phone and unlock then works again.
is this software or hardware problem? If it is hardware, why I lock+unlock it works again?
but I have tried different ROMS, all have this problem.
Do your capacitive buttons go unresponsive as well?
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iRobby said:
Do your capacitive buttons go unresponsive as well?
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
yes. only the power & volume button are working
Im having the same issue.
I flashed megabase... im still having the same issue tho.
I didn't full wipe tho. I really don't want to but ill try later and i'll let you know if a full wipe helps
Sent from my MB860.
iRobby said:
Im having the same issue.
I flashed megabase... im still having the same issue tho.
I didn't full wipe tho. I really don't want to but ill try later and i'll let you know if a full wipe helps
Sent from my MB860.
Click to expand...
Click to collapse
it won't help. I tried full fipe many times.
Bump!
same thing happening to my Atrix. sometimes, even lock/unlock scenario is not working. I have to pull the battery. That's really annoying.
I tried the full wipe, it helped in some way, the frequency dropped but the problem is not completely gone.
Any idea to fix?
Is this issue happening to you guys on stock fw too?...
Sent from my GT-I9000 using xda premium
Sounds like you screwed up your pds partition while flashing a ROM. Just search this forum for pds partition fix and follow the instructions in that thread.
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Alcapone263 said:
Sounds like you screwed up your pds partition while flashing a ROM. Just search this forum for pds partition fix and follow the instructions in that thread.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
á‚ŠTried that PDS fix a few weeks ago. It indeed fixed the screen issue, but after flashing that pds thing, my wifi is no longer working. any way to fix it pls?
Okay Well Ive Had Two Atrix's that have had this problem. I believe that this is a Hardware problem.
Sent from my SAMSUNG-SGH-I777 using XDA App
This is a known issue with the ota. It's been went over 100 times in the forum. I had the issue as well, until I went with CM7.
sent from muh googlabox
im on cm7 and mine stopped working 25 minutes ago
Bah, this happened to me aswell, it's a hardware problem with the digitizer. Download the app touch test and check for dead spots with it.
i have this problem too im on cm7 and i saved my pds back when i unlocked my bootloader and reflashing it does nothing. it will sometimes have no response when the screen is locked, it wont wake up the red led is lit, but just very dim battery pull is the only way to recover any ideas.
It's covered by the factory warranty, my phone is gonna be in the mail by friday I hope
Sent from my CM860
iRobby said:
It's covered by the factory warranty, my phone is gonna be in the mail by friday I hope
Sent from my CM860
Click to expand...
Click to collapse
I'm running into this same issue and I'm curious to know if it was a hassle from Motorola to get a replacement sent out.
Sent from my MB860 using XDA App
Just make an account with MOTOROLA and go to GET HELP tab-->SERVICE MY PRODUCT--> and follow accordingly..
It should be covered under warranty
Mine is hopefully in the mail by Monday... YAY!!!
happened to me too. sent back to ATT was a bit nervous because I unlocked the bootloader, but lo and behold no issues (like always)
it got progressively worse, touch test showed the center wasn't responding, then more and more and more until I couldn't touch a thing (I had since switched to a backup)
got my replacement, all is well.
I did notice that this seemed to have happened after I started spending considerable amount of time playing the game "R-Type" obviously the app didn't do it, but it has touch controls that require you to keep your finger pressed on the center of the screen for a prolonged time, just food for thought.
This thread has made me happy
I'm going to contact the guy who sold me my Atrix on the marketplace and see if he will help me return it to Moto.
have the same problem, its very annoying. try going on to stock rom for about a week then switch back to what ever rom you want and then see what happens.
So I have not rooted.or tampered with my one yet. Noticed today that my home and back buttons don't light up.. I know they did yesterday when I got it. Did I accidentally turn them off somehow? Or should I go return? Any thoughts ladies and gents ?
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caliboy99 said:
So I have not rooted.or tampered with my one yet. Noticed today that my home and back buttons don't light up.. I know they did yesterday when I got it. Did I accidentally turn them off somehow? Or should I go return? Any thoughts ladies and gents ?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try covering the two little sensors on the top left of the phone and press the keys again to see if they light up. If they don't, then no bueno. If they do then success.
I had tried covering up the sensors and that didn't work..after 3 factory resets in bootloader they finally started working. All seems to be running fine now.
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caliboy99 said:
I had tried covering up the sensors and that didn't work..after 3 factory resets in bootloader they finally started working. All seems to be running fine now.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
cool,. glad you got it working
Were they just not lighting up or bit working at all? I ask because there's another thread about the buttons not working at all from time to time so I'm curious if that will work for our issue as well? Don't want to factory reset if I don't have too
Sent from my HTC One using xda premium
I feel kind of stupid but I used to have a swap button and now I seem to only have a record button and can't switch when I take a second call. Am I missing something, this seems to be the case in the regular dialer and in rocketdial
Sent from my SM-N900P using Tapatalk
24 hour bump
Sent from my SM-N900P using Tapatalk
I'm going to help get this back to the top cause I have the same problem. Not sure when the swap button went away but I'm sure it was there at one point. I can not find anywhere in the settings that would change this. Only things I have done is root via chain fire method, install twrp, flashed freeza's crt animation mod for the native wifi tether and his beastmode kernel. Have you done any of this? I would love my swap button back but instead I have to hang up with both callers then call back whoever it is I want to continue talking to and it is really getting irritating. Anyone have any ideas or the same issue?
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Thank you. I don't feel so alone and dumb now. I rooted using the other knox safe method dela root and odined the same file in that post although my baseband and software say mi3 and the build says mi5. With calls that is the exact problem I have. I can now record a conversation when its on speaker phone but dont need that. Only other thing I downloaded was rocketdial for a while I thought that was it but uninstalled and have the same problem
Sent from my SM-N900P using Tapatalk
I am finding it hard to believe out of 200 views we are the only ones with this problem. I let my phone update to mj4 before I rooted it. Have you installed the crt animations or a new kernel? We seem so far apart in what we have done to be able to make sense of this.
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snowride20 said:
I am finding it hard to believe out of 200 views we are the only ones with this problem. I let my phone update to mj4 before I rooted it. Have you installed the crt animations or a new kernel? We seem so far apart in what we have done to be able to make sense of this.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
Hope the bump helps. I don't have the issue you described, but I am with Sprint on MJ4 - what root did you use?
Dela vega. Lets try this does everyone else have a swap button in the top left position or does it say record. Or do you have a record button that switches to swap when you answer a second call
And nothimg else installed for me
Sent from my SM-N900P using Tapatalk
And I used chain fire to root. It appears we have both gone completely different routes yet still have the same problem.
Sent from my SM-N900P using xda app-developers app
You know this may be because of wanum xposed
Sent from my SM-N900P using Tapatalk
Didn't even think of that but might be the one thing we have in common. Let me know what you find. I won't have time to mess with the phone till later tonight.
Sent from my SM-N900P using xda app-developers app
snowride20 said:
Didn't even think of that but might be the one thing we have in common. Let me know what you find. I won't have time to mess with the phone till later tonight.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
Its hard to tell because I reset with De la vegas again. But the first thing noticed n Wanum was the record button checked and unchecked it calls work fine now.
Finally got to mess with the phone and wanam was definition the culprit. I can now swap between calls again. The issue I still have and not sure what happens on the stock rom, when I want to hang up with one person I tap end them it doesn't switch me back to the person on hold. Instead it acts as if someone is calling me and then have to answer the phone where that person had been on hold the whole time. Hope this makes sense.
Sent from my SM-N900P using xda app-developers app
The last is normal
Sent from my SM-N900P using Tapatalk
Wrong thread.
snowride20 said:
Finally got to mess with the phone and wanam was definition the culprit. I can now swap between calls again. The issue I still have and not sure what happens on the stock rom, when I want to hang up with one person I tap end them it doesn't switch me back to the person on hold. Instead it acts as if someone is calling me and then have to answer the phone where that person had been on hold the whole time. Hope this makes sense.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
Did you just disable the module this is frustrating I never noticed until today when I tried switching back to the first call I had on hold
It's under the phone tab. Uncheck add record button or something like that. Should work. I have since installed a rom so not 100%. Let me know if it doesn't work and I will reinstall it to see if I can find it.
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I wish we could have both. I want call recording but also want swap. I use swap so little however that I live without it.
what I want is behind the scenes fully transparent over any connection bluetooth or speaker call recording in the background fully automatic.
I had this on my Touch Pro 2 (windows mobile) and its one feature I really really miss. it just "always" worked.
Is there a reason why my phone freezes so much?? I'm a pretty big noob. I was given this phone as a gift from my brother in law, as my 1st cell phone. It seems to freeze a lot..esp when trying to txt ppl.
Thanks
do a factory reset
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I tried that..didnt work.
When it freezes, if i turn power off/on it works again...there has to be a fix>
Anonymuszymus said:
do a factory reset
Sent from my Evo 3D GSM using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's also acting like im pressing buttons when im not..
Is that a digitizer issue? Would a replacement help?
I have gotten issues like this before....
If you are rooted, I would recommend re-flashing the rom (make sure to do a full wipe) or changing the rom while you are at it
let me know if this helps...
Swiftie78 said:
It's also acting like im pressing buttons when im not..
Is that a digitizer issue? Would a replacement help?
Click to expand...
Click to collapse
99% chance it's digitizer problem
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