[Help] issue with home and back buttons - AT&T HTC One (M7)

So I have not rooted.or tampered with my one yet. Noticed today that my home and back buttons don't light up.. I know they did yesterday when I got it. Did I accidentally turn them off somehow? Or should I go return? Any thoughts ladies and gents ?
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caliboy99 said:
So I have not rooted.or tampered with my one yet. Noticed today that my home and back buttons don't light up.. I know they did yesterday when I got it. Did I accidentally turn them off somehow? Or should I go return? Any thoughts ladies and gents ?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try covering the two little sensors on the top left of the phone and press the keys again to see if they light up. If they don't, then no bueno. If they do then success.

I had tried covering up the sensors and that didn't work..after 3 factory resets in bootloader they finally started working. All seems to be running fine now.
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caliboy99 said:
I had tried covering up the sensors and that didn't work..after 3 factory resets in bootloader they finally started working. All seems to be running fine now.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
cool,. glad you got it working

Were they just not lighting up or bit working at all? I ask because there's another thread about the buttons not working at all from time to time so I'm curious if that will work for our issue as well? Don't want to factory reset if I don't have too
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Related

[q] fingerprint sensor not working

I recently purchased a Motorola Atrix 4G, its my first android phone and its been working well for a while. My fingerprint sensor stopped working after about 3 months of use. it first started taking long to recognize my print and now it just doesnt read. i cant even install a new fingerprint profile coz the sensor just wont read. I hope someone can help me fix this, but remember im still fairly new to the droid world so please run me thru step by step on how to resolve this. Im using Gingerbread v2.3.6.
One other thing, the phone hangs sometimes and restarts itself, anyone know a solution to this too?
Backup your personal data, apps, etc. and make a factory reset from recovery. Solves such problems mostly.
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Like i said im fairly new to android. How do i back up my data and all. I knw thia sounds like a dumb question but some guidance would be helpfull.
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I would recommend titanium backup for apps, sms backup+ for sms & call log. You can use your google account for contact list backup & recovery.
You can get to the recovery menu by holding power & volume down buttons together during phone's startup.
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I need to root my device in order to run titanium backup. Whats rooting & how do i go about it?
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It's pretty easy, you should search & read a little in the forums There is also a wiki page for Atrix.
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Mine did the same thing. Had to get a replacement from eBay, cost a bit under 20$. Atrix is really easy to dismantle, iFixit have a detailed guide.
Sent from my MB860 using Tapatalk 2
I managed to get another app to back up. I did the factory reset in settings but the fingerprint sensor still isn't reading. Or was i supposed to reset it when starting up the phone? Coz when i start up my phone & hold the power & vol down button it says fast boot & when i press the vol up button it says starting fast boot & gets stuck @ that. Suggestions?
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Hold power & volume down buttons together until you see that phrase. Press volume down button again till you see the recovery, then press volume up to enter into recovery. That's it.
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Restart an try the fingerprint scanner
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Honestly mine just died about a year ago and that was on stock Froyo. Since then received GB OTA and still no change. Now running Epinter's CM10 JB and still it's only a power button. GL!
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Stubzero said:
I recently purchased a Motorola Atrix 4G, its my first android phone and its been working well for a while. My fingerprint sensor stopped working after about 3 months of use. it first started taking long to recognize my print and now it just doesnt read. i cant even install a new fingerprint profile coz the sensor just wont read. I hope someone can help me fix this, but remember im still fairly new to the droid world so please run me thru step by step on how to resolve this. Im using Gingerbread v2.3.6.
One other thing, the phone hangs sometimes and restarts itself, anyone know a solution to this too?
Click to expand...
Click to collapse
If you have an International Atrix , you can try flashing Full Firmware Froyo in RSD, and then flashing Gingerbread 2.3.6
It will fix everything. But if you are using an ATT Atrix, you will hardbrick.
The one thing you can do now is a Factory reset.
Greetings,
Try a few other GB ROMs, if the problem persists you may have a faulty finger print reader!!
Spilled from my Atrix4g utilizing Tapatalk
I seem to have encountered a new problem now where something keys have stopped responding. How do i resolve this. Like my w,e,d,s & the coma buttons dnt respond. Help plz?
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Stubzero said:
I seem to have encountered a new problem now where something keys have stopped responding. How do i resolve this. Like my w,e,d,s & the coma buttons dnt respond. Help plz?
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Click to expand...
Click to collapse
Your digitizer has died, you need to replace it.
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How and where do i replace a digitizer from. Like can i buy one online & how easy is it to replace?
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Many many other threads exist about this already.
Yes, you can buy online. Moderately easy, depending on your level of experience. Some gotchas exist.

HTC One capacitive button problem

Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
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This would get far more replies in the HTC One Q&A and Troubleshooting forum. First check if anyone has a similar problem and a solution for it, then either ask a mod to move it there or create a new thread (all assuming that your question doesn't get answered before then of course).
Thanks
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Sorry, but wrong section mate.
Thread reported.
"To err is human, to forgive is divine"
Sent from my SGS II
Happens to me as well...really annoying. Back button just stops working/unresponsive and then starts working again after some time. Generally the sensitivity is too low, looks like a software issue but we need to wait long before carriers approve any updates and push it to us. So hopefully some custom rom or mod will fix this.
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
GNayim said:
Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
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Click to expand...
Click to collapse
C Murder said:
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
Click to expand...
Click to collapse
Tried it, I still have the issue.
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---------- Post added at 09:07 AM ---------- Previous post was at 09:04 AM ----------
One way I found to replicate the issue, in case you need to show someone like a tmobile rep, is to go into the app drawer and press the back button repeatedly until it stops vibrating. Then open up an app, and you shouldn't be able to back out of it for a bit.
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Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
http://www.pocketables.com/2013/04/...-issues-with-capacitive-hardware-buttons.html
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
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tbae2 said:
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
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Click to expand...
Click to collapse
I just recalibrated mine, and the problem is still there. I also tried a demo one from best buy and the back button worked perfectly. The vibration was even more evident. I don't know what this means for me, but I'm still going to swap it out.
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m03sizlak said:
Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
Click to expand...
Click to collapse
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
ptweasel said:
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
Click to expand...
Click to collapse
I agree 100 percent. Like I said, the demo version had no problems.
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I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
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tbae2 said:
I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
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Click to expand...
Click to collapse
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
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erniev said:
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
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Click to expand...
Click to collapse
Glad it worked ! Used it all day today and the capacitive buttons worked beautifully. So there's the answer as far as I can tell. Either flash a Rom based on the 1.29 update or wait for the OTA from T-Mobile
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Unresponsive capacive keys

Has anyone else been experiencing weak or unresponsive home and back keys. My home key does not always work. Just trying to see if mine is faulty or others experience this issue.
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I have the same issue and it has been pissing me off. I have read the OTA has fixed this issue for some. I am still waiting for my OTA to come through.
Screen off/screen on seems to kick it back into gear most of the time for me.
I had the same problem. Unlocked bootloader and put TrickDroid on, and this problem is gone. Not that it should be the solution, but it seems the move to the international update fixed that problem.
I also had the problem on stock AT&T ROM. Flashed ARHD and the problem is gone
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I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
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airicd22 said:
I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
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Click to expand...
Click to collapse
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
mrjasenr said:
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
Click to expand...
Click to collapse
I wonder if a software update will fix it.
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Mrkrackie said:
I wonder if a software update will fix it.
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Click to expand...
Click to collapse
Doubt it. Sounds completely independent of software.
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I flashed international Rom and it's alot better I have two ones that I use and there's s big difference between stock att and international imo
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Stock ATT rom here and there are times I have to hit the home button a few times. Gonna unlock bootloader tonight and see about installing a rom.
Mine definitely require very accurate taps. I am getting used to it, but I am hoping a software update will improve the responsiveness.
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Seems to be the case more with our (ATT) software. Flashing the international or one of the international ROMs seems to make it much more responsive. Hopefully our phones will get the update soon!
I loaded an international Rom and I still occasionally get buttons that don't work and I have to lock and unlock the screen.
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Some say it's the screen protectors some say it's not. I did notice before I out one on it wasn't so bad. But once I out it in was constantly smashing the buttons and where the are so flipping close to the screen I would open unwanted apps. Anyway I too a straight edge and an exacto knife and cut the protector off right where the screen ends and the black capacitive area begins. Did it last night and haven't had to press anything more than once. Just a thought from a guy
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Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
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mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
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Click to expand...
Click to collapse
I agree. A screen protector shouldn't make a difference. Never did with ny One X either.
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mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
Click to expand...
Click to collapse
Even when I didn't have the screen protector installed it was also very finicky. It seems like you have to press down exactly on the buttons for them to register the action. Even then, one of the buttons will sometimes wig out on me while the other one will continue working. It seems like the problem resolves itself within fifteen seconds most of the time, but its annoying nonetheless.
What's funny is that I thought it was a software problem at first, but even after switching over to the newest CM nightlies it still happens every now and then.
Yea but basing that in cm10 is irrelevant
Because so much is patched and ported but agreed this thing sucks sometimes
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[Help Needed] Notification Pulldown Menu not Functioning

I'm having an issue today and I'm wondering if anyone has experienced that I am at the moment.
Earlier my screen froze up and the touch stopped functioning. After rebooting using power and volume, I noticed that the Notification Pulldown menu in portrait no longer works. If I use landscape, I can pull down the menu, but not in portrait.
Thinking it was the ROM, I restored a backup and the same problem. I then restored stock and the problem continues. I now notice that I can only access auto rotate in the settings menu.
This is troubling as the device is only 6 weeks old.
Has anyone else experienced this and if so, what are your solutions?
Thanks in advance
If you have reflashed your rom it sounds like it could be a hardware issue. Did you flash the stock rom using the ruu?
Try to reflash the ROM. It could fix the problem.
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Ghost said:
If you have reflashed your rom it sounds like it could be a hardware issue. Did you flash the stock rom using the ruu?
Click to expand...
Click to collapse
I reverted back to stock with the backup I I made on day 1. I'm thinking you are correct with your guess. If auto rotate is fussy.
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Raymond Ebertt said:
I reverted back to stock with the backup I I made on day 1. I'm thinking you are correct with your guess. If auto rotate is fussy.
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Click to expand...
Click to collapse
After breakfast, I noticed that the phone was back to normal again. I don't know what has happened. The only thing that j can think of now is yesterday I cleaned the ear speaker lightly with a toothbrush and a bit of glass cleaner, especially the top edge of the screen where it meets the ack rubber coating.
Could moisture from the glass cleaner invade under the screen and short out the top part of the device? That is the only other thing I can think of.
As well, HTC said that the 14 day refund or exchange has expired. I have an option of selling my one x+ as a second hand phone and upgrading to the One. Need to think about that
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Issue Resolved
For now, things are OK. Could have been the glass cleaner. Resolved for now.
Thanks Ghost,

[Q] Freezing..

Is there a reason why my phone freezes so much?? I'm a pretty big noob. I was given this phone as a gift from my brother in law, as my 1st cell phone. It seems to freeze a lot..esp when trying to txt ppl.
Thanks
do a factory reset
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I tried that..didnt work.
When it freezes, if i turn power off/on it works again...there has to be a fix>
Anonymuszymus said:
do a factory reset
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Click to expand...
Click to collapse
It's also acting like im pressing buttons when im not..
Is that a digitizer issue? Would a replacement help?
I have gotten issues like this before....
If you are rooted, I would recommend re-flashing the rom (make sure to do a full wipe) or changing the rom while you are at it
let me know if this helps...
Swiftie78 said:
It's also acting like im pressing buttons when im not..
Is that a digitizer issue? Would a replacement help?
Click to expand...
Click to collapse
99% chance it's digitizer problem
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