I'm having an issue today and I'm wondering if anyone has experienced that I am at the moment.
Earlier my screen froze up and the touch stopped functioning. After rebooting using power and volume, I noticed that the Notification Pulldown menu in portrait no longer works. If I use landscape, I can pull down the menu, but not in portrait.
Thinking it was the ROM, I restored a backup and the same problem. I then restored stock and the problem continues. I now notice that I can only access auto rotate in the settings menu.
This is troubling as the device is only 6 weeks old.
Has anyone else experienced this and if so, what are your solutions?
Thanks in advance
If you have reflashed your rom it sounds like it could be a hardware issue. Did you flash the stock rom using the ruu?
Try to reflash the ROM. It could fix the problem.
Sent from my HTC One X+ using xda premium
Ghost said:
If you have reflashed your rom it sounds like it could be a hardware issue. Did you flash the stock rom using the ruu?
Click to expand...
Click to collapse
I reverted back to stock with the backup I I made on day 1. I'm thinking you are correct with your guess. If auto rotate is fussy.
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Raymond Ebertt said:
I reverted back to stock with the backup I I made on day 1. I'm thinking you are correct with your guess. If auto rotate is fussy.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
After breakfast, I noticed that the phone was back to normal again. I don't know what has happened. The only thing that j can think of now is yesterday I cleaned the ear speaker lightly with a toothbrush and a bit of glass cleaner, especially the top edge of the screen where it meets the ack rubber coating.
Could moisture from the glass cleaner invade under the screen and short out the top part of the device? That is the only other thing I can think of.
As well, HTC said that the 14 day refund or exchange has expired. I have an option of selling my one x+ as a second hand phone and upgrading to the One. Need to think about that
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Issue Resolved
For now, things are OK. Could have been the glass cleaner. Resolved for now.
Thanks Ghost,
Related
Picked my One up today to replace my freshly broken Nexus 4. So far so good, but this home "button" registers about one out of five presses. Anyone else seeing this behavior? The back button works fine every time.
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Got a screen protector on it?
The sensitivity is a bit low for it to register perfectly. Happens on mine.
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I sure do! I guess I will try peeling it back and see if it helps.
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I have no screen protector and my home button doesn't register often either. Also when trying to touch places in the standard browser it doesn't register immediately. Starting to think there's a defect in screen or software.
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I'm having the sane issues it does it with the back button as well. Did it before I put the screen protector on it. It doesn't help that they sit so close to the screen. When I start tapping frantically trying to make it work I end up pressing whatever is right above it on the screen. Thinking about returning it to try another but if it's a common problem I don't want to waste my time. It's not too bad usually at least one of the two buttons will register if the other one won't
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Diesel321 said:
I'm having the sane issues it does it with the back button as well. Did it before I put the screen protector on it. It doesn't help that they sit so close to the screen. When I start tapping frantically trying to make it work I end up pressing whatever is right above it on the screen. Thinking about returning it to try another but if it's a common problem I don't want to waste my time. It's not too bad usually at least one of the two buttons will register if the other one won't
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Click to collapse
Yeah it's my back button as well, I thought about replacing. It seems that quite a few people are having the issue. I don't know should I try and replace or if it's a software issue.
Sent from my HTC One using Tapatalk 2
I know I just put the screen protector on along with a carbon fiber skin. The idea of having to go and deal with the people at AT&T alone makes me want to just deal with it. Also afraid I'll just get another one
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Diesel321 said:
I know I just put the screen protector on along with a carbon fiber skin. The idea of having to go and deal with the people at AT&T alone makes me want to just deal with it. Also afraid I'll just get another one
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Click to collapse
I agree, if the issue is only on our variant then it could be software or hardware. I have no idea what to do.
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godfirst said:
I agree, if the issue is only on our variant then it could be software or hardware. I have no idea what to do.
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Click to collapse
Me neither. I suppose deal with it and wait to see how common it is and if any dev can fix it. I'm waiting to unlock and root anyway
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I had the same issue on my device. It took three swaps to figure out it wasn't the phone but, the Zagg HD screen protector I had on it. Once I took it off, everything started behaving as intended,
I noticed last night that my Zagg screen protector still had some water bubbles (very tiny ones) near the home button. So today after another night the bubbles are gone and the home button works well enough I can assign a double tap short cut.
Never had any issues with the back button, just for reference.
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Noticed the issue as well. Saw it mentioned in a recent review of the phone. You have to be really precise because the buttons are so small.
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dxwilliams40 said:
Noticed the issue as well. Saw it mentioned in a recent review of the phone. You have to be really precise because the buttons are so small.
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Click to collapse
Precise isn't the word lol. I hope a software update will fix it completely
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abisai said:
I had the same issue on my device. It took three swaps to figure out it wasn't the phone but, the Zagg HD screen protector I had on it. Once I took it off, everything started behaving as intended,
Click to expand...
Click to collapse
I'm almost 100% sure it has to do with the screen protector.
I was using an Otterbox Defender case which has the screen protector with the soft keys uncovered. I was using the phone without a hitch. But this morning I decided to use a different screen protector other than the one provided by Otterbox and that screen protector covers the soft keys.
Now I'm having issues with the sensitivity of the soft keys.
Somehow covering the soft keys with the screen protector affects the sensitivity level of the soft keys. I'm thinking of uncovering the soft keys just to finally confirmed that, that is the problem.
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Same problem on Sprint variant. I went to the store and the display model also had same problem. Neither had a screen protector.
This is either a widespread hardware defect or a widespread software problem.
Some have said the latest update to the Taiwan variant fixed it.
RE: http://forum.xda-developers.com/showthread.php?t=2245637
I have had the issue as well and I believe it's software, rather than hardware. If my back button freezes and I turn the screen off and then back on, it works fine. It only seems to do it when I "overload" the back button in an app that needs it a lot, like this one.
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So I have not rooted.or tampered with my one yet. Noticed today that my home and back buttons don't light up.. I know they did yesterday when I got it. Did I accidentally turn them off somehow? Or should I go return? Any thoughts ladies and gents ?
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caliboy99 said:
So I have not rooted.or tampered with my one yet. Noticed today that my home and back buttons don't light up.. I know they did yesterday when I got it. Did I accidentally turn them off somehow? Or should I go return? Any thoughts ladies and gents ?
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Click to collapse
Try covering the two little sensors on the top left of the phone and press the keys again to see if they light up. If they don't, then no bueno. If they do then success.
I had tried covering up the sensors and that didn't work..after 3 factory resets in bootloader they finally started working. All seems to be running fine now.
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caliboy99 said:
I had tried covering up the sensors and that didn't work..after 3 factory resets in bootloader they finally started working. All seems to be running fine now.
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Click to collapse
cool,. glad you got it working
Were they just not lighting up or bit working at all? I ask because there's another thread about the buttons not working at all from time to time so I'm curious if that will work for our issue as well? Don't want to factory reset if I don't have too
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Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
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This would get far more replies in the HTC One Q&A and Troubleshooting forum. First check if anyone has a similar problem and a solution for it, then either ask a mod to move it there or create a new thread (all assuming that your question doesn't get answered before then of course).
Thanks
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Sorry, but wrong section mate.
Thread reported.
"To err is human, to forgive is divine"
Sent from my SGS II
Happens to me as well...really annoying. Back button just stops working/unresponsive and then starts working again after some time. Generally the sensitivity is too low, looks like a software issue but we need to wait long before carriers approve any updates and push it to us. So hopefully some custom rom or mod will fix this.
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
GNayim said:
Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
C Murder said:
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
Click to expand...
Click to collapse
Tried it, I still have the issue.
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---------- Post added at 09:07 AM ---------- Previous post was at 09:04 AM ----------
One way I found to replicate the issue, in case you need to show someone like a tmobile rep, is to go into the app drawer and press the back button repeatedly until it stops vibrating. Then open up an app, and you shouldn't be able to back out of it for a bit.
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Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
http://www.pocketables.com/2013/04/...-issues-with-capacitive-hardware-buttons.html
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
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tbae2 said:
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
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Click to expand...
Click to collapse
I just recalibrated mine, and the problem is still there. I also tried a demo one from best buy and the back button worked perfectly. The vibration was even more evident. I don't know what this means for me, but I'm still going to swap it out.
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m03sizlak said:
Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
Click to expand...
Click to collapse
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
ptweasel said:
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
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Click to collapse
I agree 100 percent. Like I said, the demo version had no problems.
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I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
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tbae2 said:
I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
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Click to collapse
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
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erniev said:
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
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Click to expand...
Click to collapse
Glad it worked ! Used it all day today and the capacitive buttons worked beautifully. So there's the answer as far as I can tell. Either flash a Rom based on the 1.29 update or wait for the OTA from T-Mobile
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Has anyone else been experiencing weak or unresponsive home and back keys. My home key does not always work. Just trying to see if mine is faulty or others experience this issue.
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I have the same issue and it has been pissing me off. I have read the OTA has fixed this issue for some. I am still waiting for my OTA to come through.
Screen off/screen on seems to kick it back into gear most of the time for me.
I had the same problem. Unlocked bootloader and put TrickDroid on, and this problem is gone. Not that it should be the solution, but it seems the move to the international update fixed that problem.
I also had the problem on stock AT&T ROM. Flashed ARHD and the problem is gone
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I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
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airicd22 said:
I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
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Click to collapse
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
mrjasenr said:
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
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Click to collapse
I wonder if a software update will fix it.
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Mrkrackie said:
I wonder if a software update will fix it.
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Click to collapse
Doubt it. Sounds completely independent of software.
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I flashed international Rom and it's alot better I have two ones that I use and there's s big difference between stock att and international imo
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Stock ATT rom here and there are times I have to hit the home button a few times. Gonna unlock bootloader tonight and see about installing a rom.
Mine definitely require very accurate taps. I am getting used to it, but I am hoping a software update will improve the responsiveness.
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Seems to be the case more with our (ATT) software. Flashing the international or one of the international ROMs seems to make it much more responsive. Hopefully our phones will get the update soon!
I loaded an international Rom and I still occasionally get buttons that don't work and I have to lock and unlock the screen.
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Some say it's the screen protectors some say it's not. I did notice before I out one on it wasn't so bad. But once I out it in was constantly smashing the buttons and where the are so flipping close to the screen I would open unwanted apps. Anyway I too a straight edge and an exacto knife and cut the protector off right where the screen ends and the black capacitive area begins. Did it last night and haven't had to press anything more than once. Just a thought from a guy
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Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
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mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
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Click to collapse
I agree. A screen protector shouldn't make a difference. Never did with ny One X either.
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mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
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Click to collapse
Even when I didn't have the screen protector installed it was also very finicky. It seems like you have to press down exactly on the buttons for them to register the action. Even then, one of the buttons will sometimes wig out on me while the other one will continue working. It seems like the problem resolves itself within fifteen seconds most of the time, but its annoying nonetheless.
What's funny is that I thought it was a software problem at first, but even after switching over to the newest CM nightlies it still happens every now and then.
Yea but basing that in cm10 is irrelevant
Because so much is patched and ported but agreed this thing sucks sometimes
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Has anyone experienced issues with the screen sensor not responding well while on a call?
Sometimes if you lock the screen while on a call and you try to unlock it the screen with shut off as soon as you touch it and will remain on that behavior until the call is ended, therefore not letting you unlock the phone or perform any other activities on the phone.
Anyone?
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Yes! It happens to me rather frequently. Thanks for starting this post. Hopefully someone can shed some light on this.
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girlygirl00 said:
Yes! It happens to me rather frequently. Thanks for starting this post. Hopefully someone can shed some light on this.
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Click to collapse
It's funny because this is the 2nd HTC phone that I can report with this bug. I had the Evo 4G LTE before this one and it suffered the same issue even after all official updates.
The only solution with that phone was to flash a custom ROM which was good, but up to now I'm still on the fence about rooting this one; stock on this phone is stable and bloatware is minimal, I haven't justified taking the plunge yet.
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I'm with you there. I did root mine... but only for data restore purposes. It may sound crazy.. but I don't want SwiftKey to start over with learning my typing habits. Other than that, like you, this phone and my Nexus 4 are the only two phones that I have had no desire to install a custom ROM. Fingers crossed that there is a solution other than that.
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megabiteg said:
Has anyone experienced issues with the screen sensor not responding well while on a call? Anyone?
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Click to collapse
Yes, happened with me quite a few times. Once a call is initiated (phone speaker on or off) and the screen goes black (due to proximity sensor), no amount of tinkering will bring it back until you press the power button which kills the call. It is damn annoying and am hoping there is a fix.
The phone is on 1.29 M7 TMobile ROM, rooted with S-OFF
I had that problem too on LG L7. Tried with various roms and nothing. But I fixed somehow with the app called "proximity actions". It lets you command your phone with hand suggestion via proximity sensor. I only installed it to check the hardware, wether the sensor works. I have no idea what happened, but it started to work again. The app somehow toggled the sensor and brought it back to life.
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Not sure if all ROMs have the option but you can go in to the accessibility options and turn off power button ends call.
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I've noticed this issue has significantly increased amongst other things like freezing since I unlocked my bootloader. :what:
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sbihue said:
Yes, happened with me quite a few times. Once a call is initiated (phone speaker on or off) and the screen goes black (due to proximity sensor), no amount of tinkering will bring it back until you press the power button which kills the call. It is damn annoying and am hoping there is a fix.
The phone is on 1.29 M7 TMobile ROM, rooted with S-OFF
Click to expand...
Click to collapse
Never once has this happened to me. Bone stock.
Guess that's another reason I don't trust "IMAROM CHEFS!" ROMs that are "cooked up" on some random internet user's computer.
Stock is fine these days, IMO. Outgrew the glitchy nature of kitchen ROMs and such.
ericshmerick said:
Never once has this happened to me. Bone stock.
Guess that's another reason I don't trust "IMAROM CHEFS!" ROMs that are "cooked up" on some random internet user's computer.
Stock is fine these days, IMO. Outgrew the glitchy nature of kitchen ROMs and such.
Click to expand...
Click to collapse
Been using ROMs for years and I've hand,y ups and downs, I can't say I've had a horrible experience with any ROM I've used on any of my past phones. Now I do agree with you about the stability of stock ROMs these days and also the better specs of the phone. For instance I haven't rooted nor unlocked my phone because I personally feel that the delivered product is good and haven't felt the necessity to tinker with it. The issue described is with stock, not custom ROM.
With that said or you haven't had the scenario for it to happen or your just the lucky one....
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