The back snaps - HTC Droid DNA

My wife got the DNA yesterday and she is very excited about the new phone (coming from four years on the iPhone). However, the phone makes a fairly loud snapping sound if you press and then release the back cover. It does the same when you squeeze from side to side. Not too hard, it happens even with a normal amount of pressure necessarily if to pick it up. It appears the back cover may not be attached or glued property.
Do you think I should replace it?
Sent from my ADR6400L using Tapatalk 2

cowisland said:
My wife got the DNA yesterday and she is very excited about the new phone (coming from four years on the iPhone). However, the phone makes a fairly loud snapping sound if you press and then release the back cover. It does the same when you squeeze from side to side. Not too hard, it happens even with a normal amount of pressure necessarily if to pick it up. It appears the back cover may not be attached or glued property.
Do you think I should replace it?
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I don't think the back is supposed to come off. I would take it back.

cowisland said:
My wife got the DNA yesterday and she is very excited about the new phone (coming from four years on the iPhone). However, the phone makes a fairly loud snapping sound if you press and then release the back cover. It does the same when you squeeze from side to side. Not too hard, it happens even with a normal amount of pressure necessarily if to pick it up. It appears the back cover may not be attached or glued property.
Do you think I should replace it?
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Having the same problem on mine. It seems to just be the lower left corner of the side of the phone.

Uk123123 said:
Having the same problem on mine. It seems to just be the lower left corner of the side of the phone.
Click to expand...
Click to collapse
Exactly the same location for me.
Sent from my ADR6400L using Tapatalk 2

No issues here, that's very odd and you might want to exchange that?

Related

Backcover sounds

Hey,
I know there is a similar thread to this but I just can't find it. Sorry guys.
Well let me tell the problem. After removing the backcover a few times I find that the backcover started to make squish sounds. Sounds come off from somewhere in middle of right side between volume and video button. It is clear that something has broken but can't figure out what. Issue seems to come from the backcover scratching the bezel. This makes me for the first time think about letting my amaze go. Tell me what you think please.
Cheers
I have that same noise..its frustrating..i just got this phone not longer than 3 weeks..
Sent by accident from my Amaze using Tapatalk
Double0EK said:
I have that same noise..its frustrating..i just got this phone not longer than 3 weeks..
Sent by accident from my Amaze using Tapatalk
Click to expand...
Click to collapse
Looked more into it and yes it's coming from the bezel and the back cover. Very frustrating ..we need a solution ......apart from getting a new phone
Sent from my HTC Amaze 4G
Just put some tape and the noise will be gone
This issue was already stated. Have you done a search? There is a quick solution, but for me it went away after some time.
Sent from my HTC Amaze 4G using XDA App
saulcho009 said:
This issue was already stated. Have you done a search? There is a quick solution, but for me it went away after some time.
Sent from my HTC Amaze 4G using XDA App
Click to expand...
Click to collapse
Yes done a search and as i said couldn't find it. Could you please give me the link if you have it?
Sent from my HTC Amaze 4G
Fold a thin piece of paper and place it on top of battery. Then pop back cover on. Problem solved.
Sent from my HTC_Amaze_4G using Tapatalk
Flyin18T said:
Fold a thin piece of paper and place it on top of battery. Then pop back cover on. Problem solved.
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
Thanks
Sent from my HTC Amaze 4G
Try This:
Take out the phone from the battery cover, Now push the white locking tab inwards while putting the battery cover back on, it makes a huge difference for me.
Hope the same for you, let me know if it helped.
funkadesi said:
Try This:
Take out the phone from the battery cover, Now push the white locking tab inwards while putting the battery cover back on, it makes a huge difference for me.
Hope the same for you, let me know if it helped.
Click to expand...
Click to collapse
Nope doesn't work. Not even the paper method doesn't have effect
Sent from my HTC Amaze 4G
I thinly cut up some command strips (only peeled off one side) and put them on the back cover near the spots the noise was coming from. Took 7 but it feels much more solid now and no noise.
kami585 said:
I thinly cut up some command strips (only peeled off one side) and put them on the back cover near the spots the noise was coming from. Took 7 but it feels much more solid now and no noise.
Click to expand...
Click to collapse
Don't get it from that picture ...still its a bad day when we have to use a hammer to fix the phone ...
Sent from my HTC Amaze 4G
TheRedDrake said:
Don't get it from that picture ...still its a bad day when we have to use a hammer to fix the phone ...
Sent from my HTC Amaze 4G
Click to expand...
Click to collapse
^+1
I didnt pay 600 to be fixing a phone.
Sent from my HTC_Amaze_4G using xda premium
kami585 said:
I thinly cut up some command strips (only peeled off one side) and put them on the back cover near the spots the noise was coming from. Took 7 but it feels much more solid now and no noise.
Click to expand...
Click to collapse
Good idea. What kind of tape is that?
Sent from my HTC_Amaze_4G using xda premium
Man this phone is awesome bit it has so many issues
1. Capacitive buttons lights leak to the screen
2. Camera flash also bleeds into pictures
3. A dead pixel
4. The backcover noise
5. Lack of full support from htc
Sent from my HTC_Amaze_4G using xda premium
Don't know how valid this is because I use a tight case. But someone said to put it in a cold place, like a garage or outside or even the refrigerator. His argument was that the case would shrink and while small you could fit it back on.
Sent from my HTC_Amaze_4G using XDA App
If you take the back cover off and you look on the back just to the top left corner of the battery there is a small spring loaded contact. If you look at the corresponding area inside of the back cover you will see a small mark on the aluminum where it is rubbing (on the inside about half way down from the bottom of the volume rocker and the top of the camcorder button).
It seems like too much of a coincidence that there is a spring loaded bearing in the exact area causing the squeaking and that not be part of the issue.
Does anyone know if that is an electrical contact like some of the other ones on the top half of the phone?
eggydrums said:
Man this phone is awesome bit it has so many issues
1. Capacitive buttons lights leak to the screen
2. Camera flash also bleeds into pictures
3. A dead pixel
4. The backcover noise
5. Lack of full support from htc
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
true, my next phone will be a google flagship phone after the galaxy nexus...i hope by that time...all the phones will atleast have what our phone has now, I'll be happy!
vzontini said:
If you take the back cover off and you look on the back just to the top left corner of the battery there is a small spring loaded contact. If you look at the corresponding area inside of the back cover you will see a small mark on the aluminum where it is rubbing (on the inside about half way down from the bottom of the volume rocker and the top of the camcorder button).
It seems like too much of a coincidence that there is a spring loaded bearing in the exact area causing the squeaking and that not be part of the issue.
Does anyone know if that is an electrical contact like some of the other ones on the top half of the phone?
Click to expand...
Click to collapse
Pretty sure they are the contacts for the phone antenna. The manual warns that the phone antenna are built into the back cover and to make sure that the cover is on tightly to receive proper phone and data signal. Might want to be careful of these with paper or command strips when making the cover fit!
eggydrums said:
Man this phone is awesome bit it has so many issues
1. Capacitive buttons lights leak to the screen
2. Camera flash also bleeds into pictures
3. A dead pixel
4. The backcover noise
5. Lack of full support from htc
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
1,4,5 are the biggest problems. Think this is the last HTC phone I'm going to buy ...so what's next?
Samsung ...no way ..cheap plastic phones
LG - same as above but with some extra crap
Moto - seems like a good choice but limited support as well
Sony - are they ever going to release a high end phone?
Sent from my HTC Amaze 4G

Nexus 10 with different screens.

I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
Samsung's the single source for the LCD panel. If there are big variations between them it's because the tolerances on the production line are off and their slipping through QC. Some deviation from panel-to-panel is normal. If you put three SGS3's side-by-side each will have a slight variation in temperature. But what you're describing doesn't sound slight.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
I think I had a similar issue to you, but for the better.
My replacement arrived yesterday as my original device had bad back flexing
The new one has a much more vibrant and brighter screen than the old one (the autobrightness seems to react much faster and ramps the brightness more appropriately)
The replacement came shipped with build JVP15L, so I had to two updates, one to JOP20C and then again to JOP20D, weird huh?
Sent from my HTC Desire S using xda premium
so your telling me you got two devices without light bleed? I can't even get one out of them.
This is somewhat good news as I seem to have a warmer screen and also suffer from light bleed so I'm probably going to get it exchanged. Hoping I get a replacement with a neutral or cooler screen. neutral or cooler toned screens tend to have better contrast for some reason vs the warmer screens.
Sent from my Transformer Prime TF201 using Tapatalk 2
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Yeah my first device had quite severe bleed in 3 corners, but my replacement has ever the slightest amount in the bottom corner, but its really not noticeable, even on a black background, so I'm gonna keep this one
Sent from my Nexus 10 using Tapatalk HD
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
First unit which I kept has very little light bleed, nothing significant. The replacement had horrible light bleed, there were light streaks coming from the lower right corner.
Other than back flex, I am happy with my N10's screen.
I thought the same about my device but then I turned my brightness up and took it off automatic brightness. I can hardly believe that the difference is that stark between the two units
Sent from my Nexus 10 using Tapatalk 2
Back flex????
Sent from my Nexus 10 using xda app-developers app
muyoso said:
Back flex????
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Hereisphilly said:
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
alias_neo said:
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
Click to expand...
Click to collapse
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Hereisphilly said:
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Click to expand...
Click to collapse
Indeed, why not. I would have done the same thing.
joke
Now all of you shut up, before I go poking around mine any more and realise I'm not happy with it and end up sending it back for replacement :laugh:
/joke
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Click to expand...
Click to collapse
Shocking news. This flex thing is like that old joke -
Patient: Doc, it hurts when I do this. (Patient flexes a joint.)
Doctor: Then don't do that.
Semantics said:
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I wonder how much cheaper our gadgets would be if hordes of people on XDA didn't RMA 5-6 times because they go actively looking for defects they wouldn't notice otherwise?
I've been thinking about this all day. My N10 has some ripples around the detachable rear cover that I hadn't noticed until looking at the photos in this thread. Is it obvious when I show it to others? No. Does it affect operation in any way? No. Have my fingers ever felt the ripples as I use it or rotate viewing mode? No.
So why are the cosmetics such a big deal to some and not others? Obiously some rate the appearance of the device to be more important than what it does. I know I'm going to get flamed big-time for this, but worship of form over function seems to be a common trait of the Apple crowd. I truly appreciate beauty, but not so much in a tool. I used an iPad for a year and always felt like I was using a fine watch: attractive, but not adaptable to what I wanted to do. Those of us that value function more will probably never understand the other way of thinking.
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Mine has ZERO light bleed and I know all about that. I use to own 3 Infinity's and that's because the first two had intolerable light bleed the third I just lived with.
I'm guessing google sacrificed build quality so they could keep prices down -- Dont really understand why it is important for your device to "look" cool when the purpose of the device is media consumption / productivity. Besides, I would bet upwards of 60% of consumers get a case for their device...whats the point of that back-flex when you have a hard shell case?

Nexus 10 back loose/ creaky?

Hi guys,
My Nexus 10's back, on the left side when facing the screen, has a slight creak to it when pressed. Does anybody else's have this (it can be slightly hard to find at first)? I'm curious, as I'm not sure if there is a DIY way to fix it, and whether or not it is a common occurrence.
I get a click or two from the removable strip but I assume that is just it moving in its seating. Very minor and not a problem. I ignore it.
Yeah, I have that, too. Nothing seems to indicate that the cover is loose somehow, though. Seems to me that it's just the rubber. I wouldn't worry about it. Of course, I wouldn't go choking it there, either.
Sent from my Nexus 10 using XDA Premium HD app
I too get a "Crack Sound" or creak when I grab my tablet from the left side.
Mine is same although my removable strip actually has a probg yhat won't go it so it juts out... Very annoying but I have a case.
So, besides the creaking sound (which doesn't bother me too much), my back actually has two "bubbles" where the back material meets the dimpled strip, and when you look at the tablet top-down, you can actually see the two gaps where the rubbery material is lifted up higher than the dimpled strip. The "bubbles" are basically directly above the "N" and "S"...
I'm assuming this isn't normal and should probably go get an exchange at the store, right?
Sent from my Nexus 10 using xda premium
My left rear has a little more give than the right. Otherwise, the build is clean and sturdy. Did hear a noise once when i was gripping it at a funny angle. Of course if I grip my Vivid wrong the rear plate falls off and the battery even drops out at times. Overall I am very happy with the construction of my nexus10.
like this?
http://forum.xda-developers.com/showthread.php?t=1998388
I got my N10 yesterday and I found two problems.
1. The back is really loos. If I press in the middle of the back cover it wobbles and make click sound.
2. There is some light bleeding at the bottom right corner of the screen.
Are these things normal? Or should I exchange it.
shahidhussain said:
I got my N10 yesterday and I found two problems.
1. The back is really loos. If I press in the middle of the back cover it wobbles and make click sound.
2. There is some light bleeding at the bottom right corner of the screen.
Are these things normal? Or should I exchange it.
Click to expand...
Click to collapse
The back is fine. As far as light bleed, it's a common problem. How bad it is depends on how much it bothers you.
Sent from my EVO using XDA Premium HD app
falconoble said:
The back is fine. As far as light bleed, it's a common problem. How bad it is depends on how much it bothers you.
Sent from my EVO using XDA Premium HD app
Click to expand...
Click to collapse
I got exchange.
i get some slight play in the back but compared to the note 10.1, this thing is build like a rock
I received my Nexus 10 at the end of January and have just ordered a replacement...
The creaking and cracking from both sides of the back (directly behind the speakers) is horrendous when I gently squeeze the nexus, for example to lift it - I can usually just ignore these little things, but this is just too bad!
I have a Galaxy Nexus and I love it...the build quality is superb and the fact the Nexus 10 isn't up to the same standard is disappointing.
I will upload a YouTube video to demonstrate it...as I've not seen or heard anyone having creaking this bad...
When I receive my replacement, I'll update this topic. The only saving grace was the Google RMA process was flawless IMO.
CASES
I used to get it too but i figured out a way to fix it. Wanna know how? lol Get a nice smart case by Poetic or another brand you prefer. I know theres a thread designated for all the accessories for nexus 10.
but check out this website and pick what you like. - nexus 10 accessories . com

[Q] weird halo on screen

Does anyone else get a weird halo if they push on their screen or on the back of the phone too hard? I can actually launch widget placement by pressing on the back left side of the phone. T
I would take it in to get a replacement. I had this problem with a DX and I couldn't figure out what it was. It turns out the battery was damaged and it swelled up and was putting pressure on the screen. Since you can't just swap out the batteries in these I would take it in.
Sent from my HTC6435LVW using Tapatalk 2
I just want to bump this up, as i feel this is a serious problem for the DNA... i too had this thing happen with my 3 week old DNA.
If you press half way down the screen and below you can see a rainbow discoloration happening on either left or right side of the screen(similar to when pressing the old school calculators display). I checked a coworkers DNA and his is doing it too. I then called VZ yesterday morning and i was 2 days out of my 14 day period but they did the exception of switching it for a new one. I got the new one at the store i bought it from and the new one is doing it too...
To do this test press about 3/4 of the way down on the display, bring up this page in your phone so you can see the discoloration.
The first 3 week old phone had done it for so long that it left a black shadowy print on my screen (similar to a burnt display) I will be calling VZ back this morning to see what they can do, since from what i was told by tier 2 is that they have no record of this problem being reported.
First DNA came with the old Software, and the new DNA has the latest installed.
You must be pressing pretty Damn hard because mine doesn't do that when I use it.
Sent from my HTC6435LVW using xda app-developers app
It's not an issue, any screen will do this, it's just how screens work. There's absolutely no reason to be pressing hard enough for this to be an issue.
Sent from my HTC6435LVW using xda app-developers app
Just got mine 3 days ago and just tried this on whole screen and no where can I get this to happen and I'm applying a lot of pressure. It is in a otterbox defender case though so maybe it's keeping it from flexing but I doubt it.
Sent from my HTC6435LVW using Tapatalk 2
Jaggar345 said:
You must be pressing pretty Damn hard because mine doesn't do that when I use it.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Yea he has to be squeezing hard. I had to apply over 5 lbs of pressure(give or take ofc) to get the liquid crystal to move. Made my feet sweat a lil. This guys a nut.
Sent from my HTC6435LVW using xda premium
this is a common problem. ever hear of the blue haze and dots? it was prevalent with anyone who uses the holster shell.... it squeezed too hard on the sides and created a blue haze of screen discoloration. my first dna had it and I didn't even use the holster shell. I think it was from keeping it on my pockets when I sat down.. I never did screen in, and with the rounded back, it was pushing pressure on the edges which causes this... doing that overtime messed the screen up. just Google blue haze dna or something and you'll see tons of threads with pics. it really sucked. there's a soft spot on the back of every dna, it was just a design flaw. wonder if the one has it?
Sent from my HTC DNA

Dropped my phone for the first time (noticed a rattle)

Dropped my phone for the first time today. Nothing major, was sitting down, it slipped out of my hand and I spent what seemed like the next 15 minutes juggling with it before it landed on the floor and slid across the room.
There's no real damage to it (a 1mm dent in the corner which nobody apart from me would notice) but when I picked it up and shook it, it rattled a little.
Anyway my question is, Does your phone rattle? Is this possibly the gyroscope or whatever is inside that takes care of orientations? The 'rattle' may well have been there from the beginning and I just didn't notice because I had no reason to shake it next to my ear lol.
Thanks
There is a slight rattle to mine when I shake it right next to my ear. I've never dropped it so I would guess it's the gyroscope.
bps119 said:
There is a slight rattle to mine when I shake it right next to my ear. I've never dropped it so I would guess it's the gyroscope.
Click to expand...
Click to collapse
Thanks mate!
It's not the gryoscope, that thing is teeny tiny
If it's rattling, something has gotten loose. There's no rattle on my LG G2.
And for future reference, play some hackey sack and learn to catch phones with your feet. I've gotten lucky on a few things this way, although so far I try to avoid dropping my phones
It's the camera that rattles ?
The rattle is normal so don't worry mate.
Sent from my LG-D802 using Tapatalk
BackDaws said:
It's the camera that rattles ?
The rattle is normal so don't worry mate.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
I second that. Its the same with the n5 and any other phone that uses OIS.
Sent from my VS980 4G using xda app-developers app
Thanks chaps. I wasn't overly concerned, my Desire HD sounds like there is a bag of bolts inside it when I shake it about.
It's approaching 100f here at the moment so the phone can get pretty slippery pretty quickly. It will stay in its case from now on.
ricecake2000 said:
I second that. Its the same with the n5 and any other phone that uses OIS.
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
ahh, mine has a slight rattle that i always thought was just my back buttons lol
Yeah it rattles, probably the OIS.

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