Problem syncing between Mac and DNA - HTC Droid DNA

I having problems mounting my DNA to my mac. USB Debugging is enabled but I'm unable to write to the phone from my Mac. I've tried HTC Sync and Doubletwist. The DNA doesn't show up on finder, just as a CDrom with the drivers for Windows. I have tried using Windows which worked fine. Any help would be appreciated.

tj102206 said:
I having problems mounting my DNA to my mac. USB Debugging is enabled but I'm unable to write to the phone from my Mac. I've tried HTC Sync and Doubletwist. The DNA doesn't show up on finder, just as a CDrom with the drivers for Windows. I have tried using Windows which worked fine. Any help would be appreciated.
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Click to collapse
Try this?
http://www.android.com/filetransfer/
I don;t have a Mac but I heard of this program before.

Yup, that's what I've been using for all my Android phones, and it works.^^

Related

ADB Error device offline

Error device offline
It only says this on one computer. The rest are fine. What do I do? I've already installed the drivers.
ssojyeti2 said:
Error device offline
It only says this on one computer. The rest are fine. What do I do? I've already installed the drivers.
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Click to collapse
It is most likely a confliction from a program on your computer, such as easy.tether, pdanet, doubletwist, HTC sync, or anti virus. I get device offline if something is interfering with the phone when trying to use adb.
Sent from my PG86100 using XDA App
I'm getting the same error running Win7 64bit. Tried installing HTC Sync, uninstalling it, disabling antivirus, and using the "auto-detect" windows drivers. I'm not sure what else to try. Any ideas?
Fixed the problem. For those of us with newer motherboards you may want to make sure you have your phone connected to a USB 2.0 and not 3.0. 3.0 will cause it to become unstable and crash your pc. Moved it to a 2.0 slot and it worked perfectly, go figure.

USB Mass storage

Hey I am on NEAT Rom with my SGS2 i9100 with Siyha kernel.
Every time I switch to Mass storage mode my Windows Explorer will just freeze, "My Computer" seems to be loading judging on the bar.
I am using Windows 7 x64.
I tried running sfc, chkdsk, uninstalling USB controllers et al. Anyone know a solution?
Also happens with CF Root kernel.
Edit: If I take out the SD to transfer to it manually with my SD Card reader it has no issues, only if I use Mass Storage through the phone.
Bump
Does UMS with your device work on other computers? Or Linux even?
angelsel said:
Does UMS with your device work on other computers? Or Linux even?
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Click to collapse
Works fine on my other Windows 7 computer. Also x64.
Try to reinstall Samsung USB drivers
Skye Menjou said:
Hey I am on NEAT Rom with my SGS2 i9100 with Siyha kernel.
Every time I switch to Mass storage mode my Windows Explorer will just freeze, "My Computer" seems to be loading judging on the bar.
I am using Windows 7 x64.
I tried running sfc, chkdsk, uninstalling USB controllers et al. Anyone know a solution?
Also happens with CF Root kernel.
Edit: If I take out the SD to transfer to it manually with my SD Card reader it has no issues, only if I use Mass Storage through the phone.
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Click to collapse
try MTP mode instaed of mass storage and see
Sun90 said:
try MTP mode instaed of mass storage and see
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Click to collapse
MTP doesn't work with Winamp syncing properly, Also installed drivers over and over, no fix.
Skye Menjou said:
Works fine on my other Windows 7 computer. Also x64.
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Click to collapse
I'm stabbing in the dark here, but maybe some files on your Windows installation are damaged.
Try running a
Code:
sfc /scannow
in an administrator command prompt (if you have UAC).
angelsel said:
I'm stabbing in the dark here, but maybe some files on your Windows installation are damaged.
Try running a
Code:
sfc /scannow
in an administrator command prompt (if you have UAC).
Click to expand...
Click to collapse
Yeah did that as well, no errors found, same with chkdsk C: /f /r /x.
I'll just reinstall it when Windows 8 RTM arrives in July.
Skye Menjou said:
MTP doesn't work with Winamp syncing properly, Also installed drivers over and over, no fix.
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Click to collapse
where do you reinstall the drivers from ?
Find SAMSUNG_USB_Driver_for_Mobile_Phones package and install it. It's about a 23mb file.
sinancetinkaya said:
where do you reinstall the drivers from ?
Find SAMSUNG_USB_Driver_for_Mobile_Phones package and install it. It's about a 23mb file.
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Click to collapse
I tried both Kies(with its reinstall driver thing), the seperate package after I nuked kies, tried the package with kies.
I think drivers are fubar somehow, but it baffles me why Mass Storage mode would need drivers since there is support built into it in Windows since 2000.
Samsung, good with phones, terrible with accompiying computer software.
Skye Menjou said:
I think drivers are fubar somehow, but it baffles me why Mass Storage mode would need drivers since there is support built into it in Windows since 2000.
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Click to collapse
I've had problems with the drivers. Samsung's driver package solved my all problems somehow.
MTP needs drivers to work. The thing you mention is the USB storage mode. It should work fine without drivers

HTC Drivers on Windows 8

I have Windows 8 64bit and I'm having an issue installing the drivers for the DNA. It tells me that the driver installer is not supported for my operating system. Has anyone successfully installed it on a Windows 8 64bit machine?
prestigious said:
I have Windows 8 64bit and I'm having an issue installing the drivers for the DNA. It tells me that the driver installer is not supported for my operating system. Has anyone successfully installed it on a Windows 8 64bit machine?
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Click to collapse
I'm using Win8 x64. Only thing I installed was the driver portion of the HTC Thunderbolt installer and the android sdk. Already had them installed for my Thunderbolt. I have both usb storage and adb access on the DNA as well.
prestigious said:
I have Windows 8 64bit and I'm having an issue installing the drivers for the DNA. It tells me that the driver installer is not supported for my operating system. Has anyone successfully installed it on a Windows 8 64bit machine?
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Click to collapse
When you plug the DNA into your computer it will mount 2 partitions (disks). One will be called HTC Sync Manager where the drivers are located. I'm using the drivers from the Win7_64 folder. I installed them through device manager and all has been working fine under Windows 8 x64. If you have any trouble please pm me.
bb12489 said:
When you plug the DNA into your computer it will mount 2 partitions (disks). One will be called HTC Sync Manager where the drivers are located. I'm using the drivers from the Win7_64 folder. I installed them through device manager and all has been working fine under Windows 8 x64. If you have any trouble please pm me.
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Click to collapse
How did you install it through device manager?
art0605 said:
How did you install it through device manager?
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Click to collapse
When your DNA is in USB debugging mode under dev options, it will show up as an unrecognized device in device manager when you plug it into your computer. From there you can proceed to install the drivers with the files I mention in my other post.
I am having the same issue. I opened up the virtual partition and loaded the drivers as you suggested. my DNA is listed in the dev man as MyHTC. I have usb access but no ADB. I am using the ADB from the AIO tool kit. Tried several diff USB ports and a diff cable but I don't think that's the issue. Also tried the adb from the sdk. still no dice...
I have Win8 x64 as well. After turning on USB debugging, find the device in Computer and run the sync manager. At least, I think that's what I did. I'll have to check in the morning.
Sent from my HTC6435LVW using xda app-developers app

[Q] ADB cannot find HOX+ in Windows 7

My hox+ will not connect to ADB on my Windows 7 machine. It works fine in OSX, so it shouldn't be a hardware issue. I have tried installing HTC Sync, uninstalling the driver manually, browsing for drivers on the file system, and pretty much anything else I could find online for the hox and hox+.
The only thing I can get to install for the device is the default Microsoft MTP driver. Even if I uninstall it, restart my machine and plug the phone back in, it just comes back with that same driver. It never gives me the chance to choose my own before it shows up as an MTP device.
Does anyone have any suggestions to get this working?
EDIT: More info
I have flashed the AT&T CWM recovery to my device, and it is NOT rooted.
Try another usb port.
Is usb debugging turned on in settings?
Sent from my HTC One X+ using xda app-developers app
Don't worry about the MTP driver, it's irrelevant. As the poster above me said, first try a diffrent usb port, one that connects directly to the mobo. ADB does not play nice with usb hubs.
Sent from my HTC One X+ using Tapatalk 2
AndroHero said:
Don't worry about the MTP driver, it's irrelevant. As the poster above me said, first try a diffrent usb port, one that connects directly to the mobo. ADB does not play nice with usb hubs.
Sent from my HTC One X+ using Tapatalk 2
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Click to collapse
This is on a laptop, I am not connecting to a USB hub. I've tried each USB port with the same result.
I have also tried every combination of turning debugging on and off, each time the device will just reconnect as an MTP device. ADB still does not detect anything. I am an app developer, and I have a bunch of other devices that work fine.
Has anyone got this to connect to adb on a Windows machine successfully?
EDIT: Would having a custom recovery installed affect ADB on my stock rom? I have the AT&T CWM recovery installed.
bump, I really would like to get this resolved. I am going to try and call HTC today to see what they say about this issue.
Let us know how much support HTC offered, since it is AT&T branded. And how you worked around telling them you installed custom recovery?
Sent from my HTC One X+ using xda app-developers app
USB debugging enabled?
Sent from my HTC One X+
This might help, I had a similar issue. I installed HTC Sync which installs the drivers, then I uninstalled just the HTC Sync app leaving the drivers.
http://forum.xda-developers.com/showpost.php?p=36541164&postcount=44
nespid said:
Let us know how much support HTC offered, since it is AT&T branded. And how you worked around telling them you installed custom recovery?
Sent from my HTC One X+ using xda app-developers app
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Click to collapse
No need to "work around" having a custom recovery installed. This has nothing to do with the device not being detected properly in Windows 7 while booted into the OS.
Spoke with tier 1 support and he didn't really know what ADB was, but still tried all the usual troubleshooting. The support request was escalated and I got a call back yesterday where the tech was more knowledgeable. He tried all the install/uninstall driver stuff that I did, which still did not work (uninstall/reinstall driver, force install in device manager, remove all htc drivers using USBDeview). After that did not work he had another idea that ended up being the solution. I'll put that below for anyone that has the same problem.
How to solve HTC One X+ not detected by ADB:
Download and use USBDeview to remove all instances of HTC drivers.
Open the androidusb.inf file in your HTC drivers folder (you are going to need admin privs to write to this part of the filesystem, open Notepad as Administrator and then open the file). Modify the ClassGuid=XXXXXXXXX... with the Device class guid of your HOX+ including the { }. It is found under Details in Device Manager properties for your device. Save the file back to its original location.
Now open Device Manager. Find the device (mine was under Portable Devices), Right-click -> Update Driver Software -> Browse my computer for driver software -> Let me pick from a list of device drivers on my computer -> Have Disk... -> Browse for androidusb.inf (x64 Windows 7 it is in C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64) -> HTC, Corporation -> MY HTC -> Ok. Congratulations, your device should now be detected by ADB.

HTC One and Windows 8 64-bit

So I'm using the HTC One with Windows 8 64bit pc and when I plug in my phone it won't mount the sdcard so I can copy files from my pc. This works just fine when I plug the phone into a Windows 7 machine. Any ideas what is going on?
trant01 said:
So I'm using the HTC One with Windows 8 64bit pc and when I plug in my phone it won't mount the sdcard so I can copy files from my pc. This works just fine when I plug the phone into a Windows 7 machine. Any ideas what is going on?
Click to expand...
Click to collapse
Might have to uninstall and reinstall drivers. Or it could be a USB 2.0/3.0 thing.
When I plug mine into my widows 8 tablet the htc sync doesnt show up.
are there drivers specific for windows 8 for this device?
Mine works in my usb 2 and 3 ports, but I had to try a few different drivers until I found one that worked. Windows 8 refuses to detect it in fastboot, though
cmstackar said:
Mine works in my usb 2 and 3 ports, but I had to try a few different drivers until I found one that worked. Windows 8 refuses to detect it in fastboot, though
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Click to collapse
can you share the drivers you are using for windows 8?
This is the driver that I am using
Same here. MTP works fine, Sync works fine, ADB works fine. Fastboot refuses to work, and mounting in recovery so far unsuccessful. (Win 8 x64).
cmstackar said:
This is the driver that I am using
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Click to collapse
nope MTP still doesnt work with those drivers.
JDAapps said:
Same here. MTP works fine, Sync works fine, ADB works fine. Fastboot refuses to work, and mounting in recovery so far unsuccessful. (Win 8 x64).
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Click to collapse
how did you get MTP to work? i just need to mount my phone so i can write to it from my pc but for some reason its not working. is there a setting i'm missing?!?
trant01 said:
how did you get MTP to work? i just need to mount my phone so i can write to it from my pc but for some reason its not working. is there a setting i'm missing?!?
Click to expand...
Click to collapse
No setting I know of. I think I'm using drivers from AIO Toolkit. Also installed/uninstalled Sync so not positive, but one of the two. FYI I had to uninstall VMware because it was hijacking device and giving it some virtual USB driver, might occur with others like VirtualBox also.
i had the same issues with my Win8 64-bit, Dell XPS12 Ultrabook with USB 3.0 ports and this thread helped me solve all my USB issues with the HTC One. May be worth trying...
I had issues on Win 8 64 bit on my One X a while back.
This worked for me and solved the problem
http://forum.xda-developers.com/showthread.php?t=2156665
. I used the program to uninstall the drivers and reinstalled them.
Also just realized that no mounting in recovery is normal ... still learning to remember that I have a new device .
Recoveries don't support pure MTP media devices (yet), so it is not possible at the moment.
maybe drivers can not work for 64bit system, or use the windows 8 enterprise 64bit to try this again. some program can not work fine on my windows 8 pro, but my friend's windows 8 enterprise can

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