I recently went to install an app to my phone from my PC and when I clicked on the drop down box to select which device I noticed there was a N7000 on T Mobile network.
From what I believe this is a Galaxy Note and T Mobile is an English service provider. I have never owned a Galaxy Note and I am living in New Zealand.
Of course I have changed my passwords etc but is there anyway to remove this device from my list of devices?
Thanks in advance for any help
I'm having the same problem. A device was added to "My Devices" in the Google Play store. The device is registered in the Russian Federation.
There is no way for an Android user to remove devices from their account, even if the account was hacked! I'm sure you discovered that the only humans at Google that you can speak to for support are is The Google Play store area. But they won't take ownership of the problem. I was referred to Gmail support, but there appears to be no contact Gmail support. Only Google forums. I'm going to start another thread on my particular issue.
Did you have success in resolving your problem, or advice on how to contact Google?
starfcker69 said:
I'm having the same problem. A device was added to "My Devices" in the Google Play store. The device is registered in the Russian Federation.
There is no way for an Android user to remove devices from their account, even if the account was hacked! I'm sure you discovered that the only humans at Google that you can speak to for support are is The Google Play store area. But they won't take ownership of the problem. I was referred to Gmail support, but there appears to be no contact Gmail support. Only Google forums. I'm going to start another thread on my particular issue.
Did you have success in resolving your problem, or advice on how to contact Google?
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Click to collapse
Unfortunately there seems to be no way to directly contact Gmail support. However the Google Contact Us page has a phone number for their HQ. Maybe that would help put you in the right direction? http://www.google.com/contact/
Related
Hi everyone,
New to the forum... My Hero's on it's way so I've been reading about rooting, etc, on this great forum I found . Never had an HTC before so not sure I really know what rooting is, but I'll soon give it a go and bust the phone or end up being able to do bluetooth file transfer!
Now to my question! I have my email all through my own domain, but run by/hosted by Google using google apps.
So I use a Googlemail webmail interface to collect my emails, but access it through mail.mydomain.com and get emails to [email protected] . My calendar works similarly.
Will this work with all the built in functionality of the Hero that ties in to Gmail accounts? Do I need to do a hack to do this, or will it work out of the box?
Thanks,
James
I use apps for domains too. Works perfectly except for buying software from the Market - had to open another account for that annoyingly.
Well, I've just recieved my Hero, and under my Google account, I entered my Google apps details, eg,
[email protected] and my relevant password. No luck It didn't recognise it. Off to do a bit of googling on the subject now, but any help on how to get it to sync with a Google Apps for Domains account greatly appreciated...
I can definitely guarantee you that it works. I use my domain with Google Apps for Domains, and the only thing that didn't work was paid apps on the market - even then, it knew that this was because I had an apps account and it asked me for a "normal" gmail account and would allow me to buy apps.
I suggest a full reset may be in order.
Regards,
Dave
Cheers
I just tried a hard reset and this time it worked when I entered the details as I booted up
Not sure if it's relevant but this is the "brown" HTV Hero from www.mobiles.co.uk
Loving the phone so far, really pleased it works with domains as that would have been a deal breaker!
Did I understand right, that the Hero asked for a normal gMail-Account in addition to the gApps-Account, if you want to buy software from the marketplace?
Or do I have to completely change to a normal gMail-Account if I want to buy something?
I'd like to keep my gApps-Account and have no problem to open an additinal gMail-Acc just for Marketplace.
meatmaker said:
Did I understand right, that the Hero asked for a normal gMail-Account in addition to the gApps-Account, if you want to buy software from the marketplace?
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Click to collapse
Yes, this is correct. You still sign into the market using your gApps-Account, but you can't link a credit card to that account in the Market. In this case, all it does is asks you to authenticate yourself with a regular gMail account when checking out - all your apps are still linked in the Market to your regular gApps account.
Regards,
Dave
So I am wondering how my new GT will work with my one google account and my Evo.
For example, when I fist started up the GT it asked if I wanted to sync my google account, which I did. I then noticed that it put a bunch of my existing apps from my Evo onto my GT. So I now assume that any app that I have purchased on Evo in my Google account can be installed on my GT & Evo, is this correct?
Are there any disadvantages to using the same google/gmail account on both my GT and Evo? I would hope that using one account on both devices would mesh well and not cause any issues.
I was then also wondering if I should setup a new google/gmail account and leave my gmail account off just in case I let my wife/daughter use the GT. At first I liked the idea of using one account on both but now maybe not, but then I would have to buy all new apps again?
Guess I am just looking for some opinions/ideas on a good way to use both my Evo and GT together.
Thanks
Using one google account between both of your devices won't cause any problem whatsoever. I've been using the same google account on my phone and my tab (first 7" and now 10.1") for about 6 months without issue.
The Android Market (and Amazon App Store) track by both account and by device. I've managed my Evo and two Tabs under the same Gmail account without any issues.
Its the best way to do it. I have a personal email address "****@zakeen.com" that I send through gmail account and I use the gmail program on all my devices.
I was at the airport waiting for someone to come out and I had my phone there, I was writing an email to someone and the person I was waiting for came out, I just turned my phone off. It saves it automatically in the draft folder and later arriving at the hotel I turned my Tablet on and the email I half wrote was on the top of the Gmail account and I just had to finish the last sentence and send it. Did not have to go back to the same device.
Also I think for the future it will be better, like renting movies and that. I dont know much about it but I am sure it will be linked to account then rather device. So you have access to all your things related to your account for easy syncing.
Its all in the cloud. You could have your singular google account synced across as many devices as you'd like I think. If you go to market.android.com you can choose which device you install apps on.
Thanks for the responses everyone, it def seems best to just use one google account. Unless of course you don't want your significant other to see your emails and gtalk messages. Not that I have anything to hide!
Oh yeah, what about GTalk? Will IMs go to both the phone and GT or is that only one login at a time?
You could definitely have IMs go to both devices simultaneously if you're logged in on both.
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
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I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
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Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
Hi.
I found cerberus (very usefull application that helps to find lost/stolen phone) and it's using C2DM connection (so we have to be logged to google account). But when someone stole our phone, he will definitely change Sim card and our google account will be logged off. I suggested to the author to automatic login (after changing sim) to earlier defined google account to not loose tracking ability.
I got an answer that "I don't think that would be possible, sorry..."
It is really impossible ?? Can anyone know the way to log in to google account by program ?? Or is already such an app that doing it??
Sorry for my bad English :/
i noticed when i log out of my Google account on a computer i see " jp.google.com' at the start of the sign out URL, and when i posted a comment on a website and connected the site with my Google account, it said : Country: Japan. I have changed my country to USA in the settings on my Google account email settings.
This started when the Play store was still the Android Market, i used tools on one phone to change the country to Japan so i could see apps exclusive to japan, then i set it back to United States, but i notice that it says what i mention above. The Google account seems to be doing everything that Google offers here in the US, still, i want to fully get the Japanese part of of the account.
Anyone know how i could fix this? Thanks!
Help?
Sent from my Sensation 4G using xda app-developers app