Hi,
I bought a new Galaxy S2, about 20 days ago.
Almost from the first day, my phone started to turn itself off. At first, I assumed that the battery ran out \ I left the GPS on. When connecting the device to charge it I got a warning mark on the charging battery image (a yellow triangle with "!" on it), this warning would disappear after a couple of minutes. This happens almost once a day.
Two days ago, when it turned off (again), connecting it to power supply didn't help. In order for it to start charging I had to get the battery out, and re-connect it.
When I turned it on again - It had battery (more than 50%).
It turns off whenever I don't touch it - at night or when I place it somewhere and it stands still.
I turned off the GPS and bluetooth. I turn on Wi-Fi only when I know it's available, most of the time it's off as well. I don't think that I'm running out of battery (battery consumption for a whole day, while I'm using the phone would be 30% max, but once I leave it after only a few hours it will turn off).
I hope I explained it clearly. I really hope I don't have to get it back to the store :\
Some info about the phone:
Model no. GT-I9100
Android version: 4.0.4
Baseband version: I9100XXLQ6
Kernel version:
3.0.15-1056084
[email protected]#3
SMP PREEMPT Wed Aug 22 22:55:24 KST 2012
Thanks a lot!
Given you have warranty & you've never 'messed with' the phone (and if you do start messing with it, you might end up borking the phone/losing your warranty), if it were me, I wouldn't start doing that now. Take it back to where you bought it & have it sorted under warranty. It's a no-brainer.
Update: I went back to the store. They replaced my battery with a new one. I hope it will solve the problem.
Thanks for your help
I bouthg a Samsung Galaxy S2 2 months ago for my wife, and since day one she told me the same thing. At the beginning I though that it was her that did something so I gave it a try for a week and the problem existed, it would shutdown and the only way to turn it on was to take out the battery and put it again, sometimes it would tell me that the battery was only 5% but most of the times it will show 50%. If I would connected to a charger it will also give me the yellow triangle that it would disappear after a while.
So I went to the store, and guess what there is no warranty for the battery (strange Switzerland Samsung Rules) but I told them that I would still want the phone checked out for repair, so after 3 weeks the phone is back, presumably fixed, but after 2 days I saw that the problem was still there. So on my own I bought a new battery to check it out and there was still that problem, that way I could say that it wasn't a battery problem.
After checking a lot in this forum and all over the internet a lot a people told me that the problem was the battery, for me it wasn't but I found a topic that says that this is a problem with the new kernel and rom from samsung .... so with no fear I installed Syiah kernel and now I have TWO good battery's and no problem what so ever!!
kilometers4 said:
Sounds like sleep of death. Try a different kernel
Edit: I'd try this before you buy a new battery..
Sent from my GT-I9100 using xda premium
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Related
Scroll down to my 3rd comment please.
CurtisAndroid5 said:
Hello, i have had my G5 for almost a year now and when i first bought it on 2.1 the battery wasnt the best, but it would last a full day, but now ive updated to 2.2 ages ago and ive noticed how bad the battery has got- its dying in under an hour which is obviously a very big issue.
Also i left it on charge over night and when i woke up this morning and checked it, it was on 19% battery when i checked before i slept and it was on 90%- confused!
Also i have to play around with my charger alot for it to actually work- whilst my usb cable will work with no issues- has my charger been damaged or broke?
The phone keeps doing a random vibrate in a specific pattern- this happens quite reguarly and has done since i updated to 2.2- i have tried factory reseting but that hasnt done nothing, the pattern is similiar to vibrate, few seconds gap, vibrate vibrate, its very annoying.
When i flashed my phone to CM7 and MadTeams Better 2.2 i did not have the vibrating issue- i have flashed it back to stock now.
Also when i close an app or come out of a menu my home screen applications and widgets often disappear for about 15 seconds which is very frustrating.
My phone is on stock 2.2 Froyo- Rooted with Universal Androot.
Thank you very much!
Curtis.
Also sorry for posting plenty of threads here recently!
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Click to collapse
I had that charging problem on my old phone, it something wrong with your charger. try replace it or use a different one
with your battery problem, how heavily do you use your phone? Maybe because your charger is faulty, you go to charge it, but it doesnt charge properly. if my battery is at 1% and i put my charger in for 10 seconds, it will show 17% charged. this is obviously not charged that much, but could be what your battery is doing, so when it shows high battery level, its actually got a lower one.
Drain your battery
When on 1%, plug in your charger and leave it in until the 'Charged' notification appears in your notification bar. see if that changes battery length.
That sorted my old phone
It seems all you do Jordanooo is help me!
Ill give it a try tonight, and i use my phone just to text friends, phone calls, facebook/twitter and updating applications.
My phone has been charging since about 12pm, its now twenty to 2, and its on 13% charge- my signal is on 50% without- il try airplane trick.
Right i seriously need help now guys.
My battery is completely and utterly- f*cked.
It says it is charging but it doesnt charge- the number changes but it goes for 80% then drop to 70% etc so i can never get a full charge.
I thought i fixed it last night when i drained it and recharged it back to as high as i could get it (94%), unlocked it this morning and it went from 70% when i locked it last night to 50%- and thats not the worst part- i sent 3 texts and it went to 15% battery, yes, 15%.
I am appaled at it and its well and truly put me off buying another Android phone or Samsung phone.
I need help now, if you guys cant fix it for me, my warranty is over from Carphone Warehouse and i cant be arsed with it.
I cant afford to simply go and buy a new phone so please dont say that kind of dumb suggestion.
Thank you.
CurtisAndroid5 said:
Right i seriously need help now guys.
My battery is completely and utterly- f*cked.
It says it is charging but it doesnt charge- the number changes but it goes for 80% then drop to 70% etc so i can never get a full charge.
I thought i fixed it last night when i drained it and recharged it back to as high as i could get it (94%), unlocked it this morning and it went from 70% when i locked it last night to 50%- and thats not the worst part- i sent 3 texts and it went to 15% battery, yes, 15%.
I am appaled at it and its well and truly put me off buying another Android phone or Samsung phone.
I need help now, if you guys cant fix it for me, my warranty is over from Carphone Warehouse and i cant be arsed with it.
I cant afford to simply go and buy a new phone so please dont say that kind of dumb suggestion.
Thank you.
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Click to collapse
Well, even i had this problem w/my G5...... it seriously sux.
My phone also loses battery quite fast.... but not as fast as yours.
Switching it off and then plugging in the charger will keep the phone off while charging it. Few seconds after you plug it in, the screen will light up and and show a battery.
Leave it this way till it is completely charged.(Press the home button if the screen goes off).
Best of luck.
Thanks
It works as a short term fix, il charge like it like this until i get a new battery/repair my phone!
Hello everyone!
I'm having a very strange issue since a week or so. I've been googling all over the place for this problem, but can't find someone with similar issues except for the battery drain.
First thing I noticed was that when I connected the phone to the charger, it took about 15 seconds before the phone realized it was connected. It still charges at the same speed as before. It's the same thing when I pull the charger out, it still believes it's charging for another 15 seconds or so. Sometimes longer. Initially I thought this was due to physical damage in that area, but now I'm not so sure anymore.
Now when I turn off the phone, it automatically restarts. The only way to turn it off is by taking out the battery. Sometimes, when I turn it off, it displays an android icon and the text "Downloading..." below it. The phone gets pretty hot and eats battery very fast if left alone. Could this be a virus?
Around the same time period I got a battery problem, If I make a guess I'd say the phone doesn't even last half as long as before. In sleep mode it barely lost any battery whatsoever, but now it just drains a lot. The phone blames it on standby mode, but I read that it could actually be caused by background apps. I don't use Wi-Fi.
So this is what I tried so far. I deleted all apps around the time the issues started, but it didn't help. I also used the autorun manager to disable all the processes I didn't need / didn't recognize. I tried all the antivirus/anti-adware etc I could find, but they didn't find anything.
I'm not sure what's relevant so I'll post kernel/build here.
GT-I9300 bought in Hong Kong in July, Android 4.0.4. My phone is not rooted, no flashing.
Kernel:
3.0.15-570657-user
[email protected] #1
SMP PREEMPT Tue Jul 10 22:39:22 KST
Build Number:
IMM76D.I9300ZSALG3
Is this a hardware issue or a virus?
Have you tried restoring the phone to factory settings?
alexx- said:
Hello everyone!
First thing I noticed was that when I connected the phone to the charger, it took about 15 seconds before the phone realized it was connected.
Not a problem
Back up data and factory reset as first solution .
Its not a virus .
jje
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Click to collapse
Hey, guys!
I've had my I9100 for almost 3 months now. Everything was working fine till last week. I was charging my phone, left it overnight and when I woke up in the morning, unplugged it and it didn't turn on. Thought the phone bricked by itself but when I connected a home-made jig I have it turned on but when it booted the battery was 0%.
Did some research around here and connected it to a 1A charger and left it charging (phone off) for an hour and that fixed the problem. But Two days ago, every time I use my phone and the battery discharges till 60%, the screen flickers a tiny bit and the phone turns off. When I try to turn the phone on, it gets to the booting animation and then it turns off. Sometimes it would boot and the battery indicator would show a charge of 13% or even 1%. It turns on and stays on if I connect it to the charger and let it charge but when I unplug it, it would do the same when it gets the 60%.
The only way I've made it go under 60% charge is if I wipe the batt stats when is charged and when I re-charge it, goes back to the 60% issue. I've been thinking about buying a new battery but I'm not sure if is the phone or the battery and came here to ask.
Will try to borrow a battery from a friend today and see if the problem persists.
Any help will be much appreciated.
Edit: I'm running Jellybam 7.2.0
Goto stock and use it for couple of days.
Sent from my GT-I9100 using xda app-developers app
Sagar Khanapurkar said:
Goto stock and use it for couple of days.
Sent from my GT-I9100 using xda app-developers app
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Click to collapse
I swapped batteries with a friend that also has a stock I9100 and my battery did the same to his phone. Guess is time to get a battery replacement.
Daneru said:
I swapped batteries with a friend that also has a stock I9100 and my battery did the same to his phone. Guess is time to get a battery replacement.
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Click to collapse
hi, i am actually facing the same problem as you. i got my i9100 for around 3 months now. 1 month ago i updated to stock jelly bean 4.1.2. it was only until last week when the battery issue surface. i had my phone charged to 100%. switched it off for the night. when i attempt to switch it on again in the day, the phone would not start up and reflects that its battery level is 0%. for subsequent days i have observed the following:
First the phone can never be fully charged. it will reflect that the charge is complete and request to remove the charging cable.
Secondly, i realized that when i removed cable, the notification to remove the cable did not disable.
Lastly, when i restart my phone, the battery level will drop to 70 - 80% range. Currently i am suspecting its a software issue. trying to install a updated stock rom now.
One more issue. whenever i switch off my phone, the giant battery logo will keep appearing in the middle of the black screen. i will not be able to switch on the phone unless i enters its recovery mode and select "reboot now manually". maybe you can verify if you have the same issue with your faulty battery? i am currently trying to troubleshoot the root of my battery problem.
any help is appreciated!
oklono said:
hi, i am actually facing the same problem as you. i got my i9100 for around 3 months now. 1 month ago i updated to stock jelly bean 4.1.2. it was only until last week when the battery issue surface. i had my phone charged to 100%. switched it off for the night. when i attempt to switch it on again in the day, the phone would not start up and reflects that its battery level is 0%. for subsequent days i have observed the following:
First the phone can never be fully charged. it will reflect that the charge is complete and request to remove the charging cable.
Secondly, i realized that when i removed cable, the notification to remove the cable did not disable.
Lastly, when i restart my phone, the battery level will drop to 70 - 80% range. Currently i am suspecting its a software issue. trying to install a updated stock rom now.
One more issue. whenever i switch off my phone, the giant battery logo will keep appearing in the middle of the black screen. i will not be able to switch on the phone unless i enters its recovery mode and select "reboot now manually". maybe you can verify if you have the same issue with your faulty battery? i am currently trying to troubleshoot the root of my battery problem.
any help is appreciated!
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Click to collapse
Your battery is probably damaged too, since everything was fine for almost 3 weeks, as you mentioned. If it was a software issue, I guess it would have caused problems since you updated the phone. I'd recommend you to check if your battery is swollen: take the battery off, put it on a flat surface and try to spin it. If it spins a lot, then it is swollen and you need a replacement.
Hope this helps
Hey Guys,
Am posting on behalf of my GF whose GS2 is "behaving strangely". We're long distance, so makes it hard for me to do any diagnosis by playing with it, so i'll just copy paste what she's told me so far. Any help/advice would be much appreciated.
Here's a list of my phone's misbehaviour. Tut tut.
· I took it off charge ~5pm last night. It started vibrating spasmodically and wouldn't go from lock mode into "standby" even when I clicked the button on the top right hand side
· Turned it off. Even though it wasn't charging I got the green battery symbol in the middle of the screen (which I normally get if I charge it while turned off). Then it turned itself back on - even though I hadn't clicked restart or told it to turn back on. This happened a couple times. Grr.
· During this time it went from 100% -> 72% battery even though I wasn't "using" it
· I took the battery out. It felt really hot.
· Seemed to behave pretty fine last night, although it was still having trouble switching automatically from locked -> standby. However, it did respond when I push the top right hand button (unlike earlier in the evening). And it did stay off if I turned it off.
· When I charged it and my batteries overnight I still got the green battery symbol in the middle of the screen even though it was turned off.
I think that's it.
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Click to collapse
I asked her to take the battery out and get the Model Number, Serial Number etc
Model GT-I9100T
SSN: -I9100TGSMH
CE0168!
Rated 3.7V; 1000mA
FCC ID: A3LGTI9100T
N363
IMEI: 35887/04/258051/4
S/N: ***********
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Click to collapse
and then i asked her to dial *#1234#
PDA: I9100TDVLSH
PHONE: I9100TDVLS3
CSC: I9100TTNZLSA
Build info Mon Feb 18 19:08:55 KST 2013
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She seems to think this is a battery issue, I could get a new one for her for about $40. I'm more inclined to think it's a Software issue.
Has anyone come across this before? is this a common issue? is there a fix for it?
Thanks in Advance,
Salphine
Replace USB controller, cheap/easy to do; lots of threads about it on here recently, search for those. Or take it to a service centre or local mobile repair shop.
H-E-L-P !!!!!!!
someone help plz...
in november 2012 i bought s2 and after 10 months my s2 turned off without any reason.. i tried everything but my phone was not turning on... infact recovery and downlod mode were also not working... many posts on xda told me that my phone is dead and need a motherboard replacement... but the hilarious moment was " my phone turned on exactly after 48 hours".... i was too happy and i forgot everything that what happened with me...
then in october 2013 my s2 again suddenly turned off without any reason
everything was black and again exactly after 48 hours it turned on...
now today my phone is again turned off... and i hope it will again turn on after 48 hours...
can anyone of you plz tell me what type of fault is it????
why this **** is happening with my phone???
plz help me because i think one day my phone will turn off and will never turn on again or it will keep turning off on daily basis
show in service centre
Are u using stock rom? How did that happen in the first place? Maybe some screws need tightening or something.
Gangster89 that's pretty strange.
Did you ever let the phone fall hard on the ground and are the battery contacts still good? What ROM and kernel do you have installed.
Sent from my GT-I9100 using xda app-developers app
not at all... my phone never fall never contacted with water... first i was on biftor rom v10 but after 1st time issue i changed the rom to stock jelly bean but now my phone is again turned off... it has been 6 days passed and my phone is not turning on except going into download mode only when it is connected to pc usb
thanks for your replies and sorry for my poor english
about 2 months ago i put my phone on charging and i was out for some personel work... after 5 to 6 hours i came back and removed my phone from charging and i logged into facebook app, after 5 to 10 minutes my phone turned off and then it continues till yet
now whenever i connect it to the charger or pc usb i get an empty grey battery icon with 3 seconds intervals... i have tried a fully charged battery of another s2 of my friend but still failed to boot up... my own battery works fine on my friend's s2 that means its not the battery fault
9329638 32
Is the battery the original one that came with the phone?
Do you checked the voltage of the battery?
I recommend you to try with another battery when the phone will die again and see if it can start wiht another battery!
Good luck!
yes bro the battery is original... and i have tried another battery but the results are still same... phone doesn't boot up, its not about battery because my battery works fine in my friend's s2
now here is another thing... when i connected phone to pc in download mode, odin showed up this dialogue box... can any one of you plz translate this?? will be very thankful