I just upgraded to sgn2 and lost my unlimited data. I'm so sick about it. What sucks is that when you upgrade and plan switches over to the 2gb plan, you will be billed for your data usage over your new 2gb limit. So I biggie sized my data plan for an additional $40 to avoid having to pay $90 on my bill date for my exceeding data usage (11gb).
So in my frustration I went on searching for Internet and decided to use clear which sucks balls in my side of this huge apt complex. But I haven't used my Verizon 4g lte yet b/c I'm over my limit so I've been on wifi using my clear wireless wifi hot spot. And Google now sample cards dont load while on wifi. It indicates that its loading but never loads. Do I need to be on 4g? Samsung definitely needs to release some updates in the near future. Anyone else having this problem?
Sent from my SCH-I605 using Tapatalk 2
My cards work fine on 3G, 4G, and WiFi.
My cards work fine on WiFi too.
I'd return the phone withing your 14 day cancel period. 11gb... wow... The amount you are paying monthly on the biggie sized plan is enough saved to buy the phone outright after a few months and keep unlimited.
Sent from my SCH-I605 using xda app-developers app
Yea I know. It's too late to try and get that plan back with returning the phone . The plan is switched over already . But I can return it for another unit . I'll probably exchange it for it may be something wrong with it internally.
Sent from my SCH-I605 using Tapatalk 2
After you enable Google Now it needs time to learn before it shows you cards. When I first enabled it it appeared to do nothing but checking back later it's starting to show cards such as temperature, etc. Also, update Google Now by updating Google Search.
mi7chy said:
After you enable Google Now it needs time to learn before it shows you cards. When I first enabled it it appeared to do nothing but checking back later it's starting to show cards such as temperature, etc. Also, update Google Now by updating Google Search.
Click to expand...
Click to collapse
Yea it's been 3 days. I've updated and all I get is temperature and that takes like 3-4 minutes to kick in.
*edit:
Okay I see what you're saying I'm getting distance and traffic card now since I been driving
Sent from my SCH-I605 using Tapatalk 2
I work for Verizon. You have 14 days to return the phone and rewind your upgrade and plan to original
Sent from my Galaxy Nexus using xda app-developers app
montyf said:
I work for Verizon. You have 14 days to return the phone and rewind your upgrade and plan to original
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
They told me I couldn't even the customer service rep at the 800 number told me I couldn't once the plan switched. Because that old plan doesn't show in the system to revert. If they're wrong please let me know.
Sent from my SCH-I605 using Tapatalk 2
montyf said:
I work for Verizon. You have 14 days to return the phone and rewind your upgrade and plan to original
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I called customer service and they told me the same thing as the sales reps told me. That they can't do it and that that old plan doesn't show up. If you can enlighten me montyf please do. I would like to reverse and revert the plan to the original and bill the device at full retail to my phone bill. If there's any way you can help me please do. Ask around and keep me posted. Thanks.
Sent from my SCH-I605 using Tapatalk 2
*deleted (created by accident)
Sent from my SCH-I605 using Tapatalk 2
You probably won't be able to do it at a store, and you'll have to call them up and perhaps speak with one of their managers who can make it happen. Just don't take no for an answer.
Well I went back to the store and another csr helped me. I returned my upgrade, she reversed my plan back to the unlimited and charged the device at full retail back to my account bill. WINNING!!!!
Sent from my SCH-I605 using Tapatalk 2
Related
Got medianet unlimited mon smart phones. how do i keep it? what is good setup? I been doing some homework. I figure wouldnt hurt to ask in here. Thanks
Send from my SG2-i777 using XDA Premium App
Hmm..don't think you'll be able to. As soon as at&t picks up the i777 you'll be told you need the correct data plan. Idk...i may be wrong.
Sent from my SAMSUNG-SGH-I777 using XDA App
I think that might work with 3G phones ... I know it worked on my HTC 8525 WinMo phone. I don't think it will work on a "4G" phone. The data plans aren't the same, and when I first got a Faux G phone it wouldn't get any data until att changed the plan that worked fine with my Captivate.
Its also possible that att has finally wised up to that, and its not possible anymore.
I want to say I have heard it works if the phone is not att branded, such as a TMo phone (but you only get edge in most markets) or an international phone like the i9100. But, I am not sure about that.
Sent from my Galaxy S II (i777)
I don't think it will work anymore. I was using the dumb-phone data plan for the past 3-4 months, every two weeks or so, i would get my data plan changed to the smartphone data plan. I would use the wap apn.
I would put my sim card back into my nokia which registered as a dumb phone and would change back to the dumb phone data plan online. During the last time my sgs2 data plan was changed, i wasn't able to change it back. It just kept showing the $30 plan. I talked with someone on chat and they changed it back to dumb phone data plan, but an hour after i put the sim card back on, the data plan was changed to a smartphone plan.
I don't go over 200mb a month, have access to wifi almost everywhere, so I talked with a guy on chat and had him put me on the $15 smartphone plan.
ill post back
i am hopping it works and i have sutup on media net will see nothing to loose.
I had the medianet plan until I upgraded to the GS2. AT&T changed my data plan to the 2G data plan when I renewed my contract with the upgrade. I fought it and they refused to let me go back to what I had. I was told the Medianet plan does not exist anymore and could not be used on current smartphones.
Thanks AT&T
Yup i got message today. Didnt last long
Send from my SG2-i777 using XDA Premium App
nismax said:
Yup i got message today. Didnt last long
Send from my SG2-i777 using XDA Premium App
Click to expand...
Click to collapse
lol... a while back I ended up getting "smartphone exclusion" attachment to my account. Its a pain for upgrading but works fine for me. I have a media max 200 plan.
shoman94 said:
lol... a while back I ended up getting "smartphone exclusion" attachment to my account. Its a pain for upgrading but works fine for me. I have a media max 200 plan.
Click to expand...
Click to collapse
That is the plan I had. How were you able to get that exclusion?
robhs said:
That is the plan I had. How were you able to get that exclusion?
Click to expand...
Click to collapse
tbh I don't remember. I think it was a while back when I had an issue with an upgrade and had lost the plan. I got into contact with the office of the president and they were the only ones that could resolve it.
Sent from my Transformer Prime TF201 using Tapatalk
shoman94 said:
tbh I don't remember. I think it was a while back when I had an issue with an upgrade and had lost the plan. I got into contact with the office of the president and they were the only ones that could resolve it.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
How long ago did you do this. I haven't been able to get a working number for the president of att
Sent from my SAMSUNG-SGH-I777 using XDA App
soulja4187 said:
How long ago did you do this. I haven't been able to get a working number for the president of att
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
You don't.... You email the president then they contact you.
Sent from my sgs2 using Tapatalk.
shoman94 said:
You don't.... You email the president then they contact you.
Sent from my sgs2 using Tapatalk.
Click to expand...
Click to collapse
can you please provide me with the email. Thank you
Sent from my SAMSUNG-SGH-I777 using XDA App
So my girlfriend is going to be getting a note.
But we don't get lte in our area. We hardly get 4g.
Do we absolutely have to add a lte data plan on to our account or could we get like a 3g/4g data plan?
Basically don't want to pay for something we are never going to use.
Sent from my Epic Touch using XDA Premium App
eyeisdasteve said:
So my girlfriend is going to be getting a note.
But we don't get lte in our area. We hardly get 4g.
Do we absolutely have to add a lte data plan on to our account or could we get like a 3g/4g data plan?
Basically don't want to pay for something we are never going to use.
Sent from my Epic Touch using XDA Premium App
Click to expand...
Click to collapse
You can call ATT to verify but I'm pretty sure you can use a normal data plan. Your account needs to be provisioned for LTE for it to work (and with the SIM iirc), but you should still be able to pull hspa+ with no issues.
I wasn't charged anything extra for having LTE provisioned on my account, but I'm also grandfathered unlimited.
Sent from my SAMSUNG-SGH-I717 using XDA
Yeah, it will depend greatly on the actual AT&T person who sets you up. Bottom line is that technically, you can use the Note without being provisioned for LTE. My girlfriend and I both had our Notes set up on our old data plan for a couple of months before a store realized the error while fishing in our account for other stuff.
Ok. I actually just called them.
The guy basically said that no matter what I get for data 3g/4g/LTE its all the same price.
It just depends on how much data she wants.
Can anyone confirm this?
She had a 2gb data plan from like 2 1/2 years ago. They don't offer that so they said regardless we are going to be charged more once we upgrade the contract.
Sent from my Epic Touch using XDA Premium App
Yeah the 2gb plan is no longer available, it's now like 500mb for 20 3gb for 30 and i dint remember how much the 5gb plan was cause i went with the 3gb
The plans and prices are all the same regardless of what smartphone u have. Currently they are $20/300mb $30/3gb $50/5gb with tethering. if u already had a smartphone on an older smartphone data plan you are grandfathered in to that for the time being.
At&t sales rep here.
Sent from my SAMSUNG-SGH-I717 using xda premium
xshaftx said:
The plans and prices are all the same regardless of what smartphone u have. Currently they are $20/300mb $30/3gb $50/5gb with tethering. if u already had a smartphone on an older smartphone data plan you are grandfathered in to that for the time being.
At&t sales rep here.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
OK sweet. Thanks.
Sent from my Epic Touch using XDA Premium App
Just keep tabs on your usage with *3282# SEND. These phone are capable of allot of data even if you do not stream audio and video. 3GB is nothing with Play updates, a little web, FB, Twitter, FourSquare, email and Maps... Youtube can easily chew up a few hundred MB in a session.
shansmi said:
Just keep tabs on your usage with *3282# SEND. These phone are capable of allot of data even if you do not stream audio and video. 3GB is nothing with Play updates, a little web, FB, Twitter, FourSquare, email and Maps... Youtube can easily chew up a few hundred MB in a session.
Click to expand...
Click to collapse
I have sprint so I don't worry about it. But I always check for my gf. She is always so close to going over. Lol.
Then I'm like " No more internet". Haha.
Sent from my Epic Touch using XDA Premium App
xshaftx said:
The plans and prices are all the same regardless of what smartphone u have. Currently they are $20/300mb $30/3gb $50/5gb with tethering. if u already had a smartphone on an older smartphone data plan you are grandfathered in to that for the time being.
At&t sales rep here.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Why do you say for the time being? Are they trying to do away with the grandfathered unlimited? Honestly...that's the only reason I stuck with ATT
Sent from my SAMSUNG-SGH-I717 using XDA
No i haven't heard that they will, but they can at any time. The way things are going its bound to happen at some point.
Sent from my SAMSUNG-SGH-I717 using xda premium
Has anyone else tried to purchase an app in the last couple of days using Carrier billing in Google Play? I have tried the last couple of days and while it shows my Sprint account when I goto pay, it won't let me select it. It is greyed out and all I can use is one of my credit cards that have been saved.
I am wondering if this has something to do with Google Wallet being broken on the Lte? Anyone else having this issue? I was going to call Sprint on my lunch break and see what they had to offer as well.
-Eric
Used it on sunday, if that helps.
Bought the xda premium app yesterday with no problems.
Sent from my EVO using xda premium
Last time i had that problem was when my bill was behind in payment.
Sent from my EVO using xda premium
Well just got off the phone with Sprint. First it was supposedly on Google's end so I asked to speak with someone else. Next tech initially said that they no longer allow carrier billing and it stopped about three months ago. When I explained that I just used it over the weekend and that Sprint had just recently announced a partnership with Google Play for all store items she seemed confused and put me on hold. Then came back and said that my bill was behind so Google turned it off??? Next I informed her that actually my account is over paid by $80 she was even more upset and flustered. I thought she put me on hold again but she had just hung up on me. In the end she must have cleared my account as the apps I was trying to purchase I was able to.
Talk about horrible service and way to make sure your tech support team is well trained Sprint. What a joke...
Sent from my Kindle Fire using Tapatalk
You shoulda ask for Jessica.
Sent from my EVO using xda premium
Just worked for me. :laugh:
Worked for me (saturday), probably an error.
The only thing I can't bill to the account is phones, tablets & portable hotspots. Apps & Accessories are fine.
Sent from my EVO LTE
I just looked, and it let me purchase music, and apps and bill sprint.
From my own experience. Not everything can be put on ur phone bill. Music has to be paid with a credit card
Sent from my EVO using XDA Premium App
It want work if your bill is pass due.
Sent from my EVO LTE using XDA Premium
Worked right now.
Check Me Out On The Google Play Store!!!
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
EABonney said:
Well just got off the phone with Sprint. First it was supposedly on Google's end so I asked to speak with someone else. Next tech initially said that they no longer allow carrier billing and it stopped about three months ago. When I explained that I just used it over the weekend and that Sprint had just recently announced a partnership with Google Play for all store items she seemed confused and put me on hold. Then came back and said that my bill was behind so Google turned it off??? Next I informed her that actually my account is over paid by $80 she was even more upset and flustered. I thought she put me on hold again but she had just hung up on me. In the end she must have cleared my account as the apps I was trying to purchase I was able to.
Talk about horrible service and way to make sure your tech support team is well trained Sprint. What a joke...
Sent from my Kindle Fire using Tapatalk
Click to expand...
Click to collapse
My account was showing past due as well last month, when it clearly wasn't. I called in and they couldn't explain it either, but I got good service on the phone. My phone rep was very helpful and was going to call and follow up next month to make sure I wasn't charged anything extra.
To bring up an old subject, the other day I tried to buy an App. I kept getting an error, so I cleared the cache for the Play Store. and now I don't even have an obtion to bill to carrier. Any ideas?
howie411 said:
To bring up an old subject, the other day I tried to buy an App. I kept getting an error, so I cleared the cache for the Play Store. and now I don't even have an obtion to bill to carrier. Any ideas?
Click to expand...
Click to collapse
It could be a Rom issue I know in the past I wasn't able to on certain roms. I haven't tried in a while but I did purchase some songs a few weeks ago. I believe I was on one of the earlier builds of meanbean. Try doing a back up and flashing a stock rom.
Sent from my EVO using xda premium
I am using the stock Rom.
Facking sprint
Sent from my EVO using Tapatalk 2
I have carrier billing. Always did. I heard a rumor if you don't pay your bill on time the option gets removed till you make a few consecutive payments on time. At least that's what a sprint Rep told my sister when she called to complain about not having the option.
I posted screenshots earlier today on another post regarding this matter showing I have the option. I'm never late on bills or ever have been so maybe that's why.
http://forum.xda-developers.com/showthread.php?t=2049390
Check the last post.
Sent from my SPH-L900 using xda app-developers app
My wife almost never pays our bill on time and I just checked and carrier billing was available for me.
Sent from my EVO using xda premium
durandetto said:
My wife almost never pays our bill on time and I just checked and carrier billing was available for me.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I'm just quoting what the Rep told my sister. Don't shoot the Messenger LOL
Sent from my SPH-L900 using xda app-developers app
I have carrier billing and I'm on cm10.1.
Sent from my EVO using Tapatalk 2
Ill try to make this short. Me and my girlfriend both are on the same line, I have the Rezound with 4gb data plan, and she has the Droid Incredible unlimited data. I was cutting it close with over 2 1/2 GB used already, and she with less than 100mb. So we decided to switch phone numbers so i can have the unlimited. So we switch, and i wake up this morning, check on Verizon online, and find out that i now have unlimited, but the incredible now has 2gb instead of 4gb. So now i am 1/2 GB of data over our plan. My gf is on the phone with the CSR trying to get this fixed, they are claiming it was because its not a 4g phone. If it was a phone with 4g i could keep the 4gb. He also mentioned if you go from a smartphone to a non-smartphone on an unlimited data plan, they automatically switch it to 2gb. Has anyone heard of this?
As far as I know what they said is correct
chrisjz said:
Ill try to make this short. Me and my girlfriend both are on the same line, I have the Rezound with 4gb data plan, and she has the Droid Incredible unlimited data. I was cutting it close with over 2 1/2 GB used already, and she with less than 100mb. So we decided to switch phone numbers so i can have the unlimited. So we switch, and i wake up this morning, check on Verizon online, and find out that i now have unlimited, but the incredible now has 2gb instead of 4gb. So now i am 1/2 GB of data over our plan. My gf is on the phone with the CSR trying to get this fixed, they are claiming it was because its not a 4g phone. If it was a phone with 4g i could keep the 4gb. He also mentioned if you go from a smartphone to a non-smartphone on an unlimited data plan, they automatically switch it to 2gb. Has anyone heard of this?
Click to expand...
Click to collapse
Sent from my HTC Rezound using xda app-developers app
Verizon recently offered 4gb to 4g customers, a few weeks after I got rezzy. I called and they gave it to me. So I assume it is for 4g only.
chrisjz said:
Ill try to make this short. Me and my girlfriend both are on the same line, I have the Rezound with 4gb data plan, and she has the Droid Incredible unlimited data. I was cutting it close with over 2 1/2 GB used already, and she with less than 100mb. So we decided to switch phone numbers so i can have the unlimited. So we switch, and i wake up this morning, check on Verizon online, and find out that i now have unlimited, but the incredible now has 2gb instead of 4gb. So now i am 1/2 GB of data over our plan. My gf is on the phone with the CSR trying to get this fixed, they are claiming it was because its not a 4g phone. If it was a phone with 4g i could keep the 4gb. He also mentioned if you go from a smartphone to a non-smartphone on an unlimited data plan, they automatically switch it to 2gb. Has anyone heard of this?
Click to expand...
Click to collapse
What they did is correct.
Sent from my ADR6425LVW using Tapatalk 2
Yep, Verizon is correct. Chances are you will be stuck on the 2GB plan from now on too. I highly doubt they will give you the 4GB data back.
The 4GB Promo plan was only for 4G phones, when you switched numbers a 4G phone was no longer associated with the 4GB "Promo" data package, so it was reduced to a 2GB standard data plan automatically and it will likely be stuck there since it has been at least a couple months since that was offered by Verizon plus if a VZW rep tries to add it to a 3G phone I am pretty sure it will stop them from doing it, so even calling and complaining or switching numbers back will likely not get your 4GB plan back. I am pretty sure there is some fine print somewhere that mentions this, Verizon is really good about covering their rears with stuff like this.
Verizon was.. Right lol. It's a 4g only promo.
Synergized GS3
I think this is the first time I've seen people say VZW was right on this forum.. lol.
Verizon is not right.... According to their own crap policy they are correct.... Y did they ever offer unlimited data? Oh that's because the 3g Verizon offers could never actually use loads of data... Family share plans are worse than crap... Just because they fallow the crap policies they make doesn't mean they are right.... That would be like saying our legal system is right in patents...
Sent from my ADR6425LVW using Tapatalk 2
devilsadidas said:
Verizon is not right.... According to their own crap policy they are correct.... Y did they ever offer unlimited data? Oh that's because the 3g Verizon offers could never actually use loads of data... Family share plans are worse than crap... Just because they fallow the crap policies they make doesn't mean they are right.... That would be like saying our legal system is right in patents...
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Synergized GS3
devilsadidas said:
Verizon is not right.... According to their own crap policy they are correct.... Y did they ever offer unlimited data? Oh that's because the 3g Verizon offers could never actually use loads of data... Family share plans are worse than crap... Just because they fallow the crap policies they make doesn't mean they are right.... That would be like saying our legal system is right in patents...
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Someone woke up on the wrong side of the bed today
Sent from my Galaxy Nexus
Just ask for an inactive pricing request if its been less than 14 days. If csr refuses, ask for sup.
Sent from my ADR6425LVW using xda app-developers app
I understand Verizon is right and I'm already not expecting to get my extra 2gb back even if I do switch back. I'm more in shock that the lady behind the counter didn't even mention to me about my data being over or about to be over. Maybe she didn't see it, I don't know.
Sent from my ADR6425LVW using xda premium
chrisjz said:
I understand Verizon is right and I'm already not expecting to get my extra 2gb back even if I do switch back. I'm more in shock that the lady behind the counter didn't even mention to me about my data being over or about to be over. Maybe she didn't see it, I don't know.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Alot of reps don't even pay attention to what customers say they want so it's definitely possible she didn't see pro know.
Synergized GS3
MicroMod777 said:
Just ask for an inactive pricing request if its been less than 14 days. If csr refuses, ask for sup.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
Exactly what you need to do. I would go to a store and request this. I have had to have unlimited data put back on after I had to use a non smartphone while my replacement was in route.
Sent from my ADR6425LVW using Tapatalk 2
DownRiver_Droid said:
Exactly what you need to do. I would go to a store and request this. I have had to have unlimited data put back on after I had to use a non smartphone while my replacement was in route.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
What exactly is inactive pricing?
Synergized GS3
blestsol said:
What exactly is inactive pricing?
Synergized GS3
Click to expand...
Click to collapse
Puts an old plan back on your line. 14 days is usually the deadline.
Sent from my ADR6425LVW using xda app-developers app
Looks like Verizon finally took my prepaid unlimited data away. Would use the 1 gb they gave me but if your rooted and use an app for tethering it appears to be the only work around. Just their way of trying to suck the money from us poor folks.
Sent from my MB870 using xda app-developers app
Can you be more specific? What did you do to loose unlimited?
^^ Right because they can't just take it away out of nowhere. Did you upgrade or change your plan in anyway?
Were you on a contract? If not, taking it away abruptly could be well within Verzon's rights (sadly). Between payment times they could just be like "well, we're done with this tough ****". I truly hate that. Not a lick of obligation to the customer on their part.
Nope. I paid for the X2 straight out for prepaid and I haven't changed anything to my plan. Instead of unlimited data now I get 1gb.
Sent from my MB870 using xda app-developers app
Maybe it just depends on the phone you traded for. A prepaid phone, I believe, wouldn't get the unlimited data plan. I could be wrong though.
I'm not really sure what the prepaid plans offer.
If you previously had unlimited data and made no changes to your plan, they will allow you to keep you current plan and be "grandfathered in."
Throwing the word "prepaid" into the equasion makes me wonder if there is more to it.
I took a phone, not on my line or belonging to me, and had it activated on my account. I still have my unlimited data. The phone was actually an upgraded phone from my wife's account. She took my X2 and I took the Gnex.
If you changed your plan in any way, that will definietly cause you to loose your unlimited data.
I haven't change anything since I bought the phone last year. Same plan and all.
Sent from my MB870 using xda app-developers app
where are you seeing the change
verizonwireless.com, your paper bill.....
Through the myverizon app
Sent from my MB870 using xda app-developers app
I would go in thw store and talk to them the people ine person are korw apt to help.
Sent from my Galaxy Nexus using Tapatalk 2