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Can anyone help with this with out calling sprint. I rooted my phone like 2 weeks and now My 2 Evo 3d are showing error 16.
I have a data but can't make calls I Read that is some kind of Sprint network security.
I live in the bay area does anyone have this problem this morning ?
Make a phone call and itll get fowarded to sprint, let them handle it. It takes like 5 minutes.
I think you still need to call them. Or chat with them online. Say that they need to reprovision your phone on their end.
I don't want to call because i think they know at this point the only rooted evo 3ds have the problem.
rojohacker said:
I don't want to call because i think they know at this point the only rooted evo 3ds have the problem.
Click to expand...
Click to collapse
I don't think so. I think I remember some people having the issue before root was out.
rojohacker said:
I don't want to call because i think they know at this point the only rooted evo 3ds have the problem.
Click to expand...
Click to collapse
Just call, or go to the online chat, they should fix it with no questions asked. I had to do this a week or two ago when it randomly happened to me.
Mine did this same exact thing last week. Didn't have the issue after rooting, but 2 weeks after I rooted I went on a business trip and got error 16 when trying to make any call.
Phone would not automatically transfer me to Sprint no matter how many calls I attempted to make.
I had to call them, and after about 2 hours and about 5 different Sprint reps they finally sorted it.
Sent from my PG86100 using XDA App
It's easy and they don't care. The only way to do it is by calling.
i just called and is Working back Thanks everybody
FanOfSkynyrd said:
Mine did this same exact thing last week. Didn't have the issue after rooting, but 2 weeks after I rooted I went on a business trip and got error 16 when trying to make any call.
Phone would not automatically transfer me to Sprint no matter how many calls I attempted to make.
I had to call them, and after about 2 hours and about 5 different Sprint reps they finally sorted it.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
are you a employee referral customer?
I never called, i just went to settings and did a profile update
Sent from my Optimus 2X using Tapatalk
I also live in the bay area and had the same problem today...
rojohacker said:
Can anyone help with this with out calling sprint. I rooted my phone like 2 weeks and now My 2 Evo 3d are showing error 16.
I have a data but can't make calls I Read that is some kind of Sprint network security.
I live in the bay area does anyone have this problem this morning ?
Click to expand...
Click to collapse
I've been rooted for 3 days and the same things happened to today. I was finishing a call and i hung up and tried to make another call and it told me "Thank You for calling Verizon etc etc." I had a triangle above my signal bars. Then i attempted another call and got the error 16 message and it shot me to customer service where they already knew i received the issue. Funny thing is i asked her what usually causes the error 16 and she told me "that happens when you pull out the battery and yea."
damn it I just found out after work I have the same issue. Didnt use my phone all day so I didnt know. I'm also in the bay area. On the phone with sprint now. What do they need to do exactly. The rep I'm talking to wants to run several test but cant since I'm calling them from my phone and I dont have any other phone to use.
EDIT: they had to reset my profils so when I restarted it auto provisioned. Fixed now
MindSplit said:
I've been rooted for 3 days and the same things happened to today. I was finishing a call and i hung up and tried to make another call and it told me "Thank You for calling Verizon etc etc." I had a triangle above my signal bars. Then i attempted another call and got the error 16 message and it shot me to customer service where they already knew i received the issue. Funny thing is i asked her what usually causes the error 16 and she told me "that happens when you pull out the battery and yea."
Click to expand...
Click to collapse
I've been getting the verizon can't authenticate while roaming and can't make calls or data. When in 3g, it's okay but not roaming.
Sent from my PG86100 using Tapatalk
what will be the best fix without calling for future problems with error 16
rojohacker said:
Can anyone help with this with out calling sprint. I rooted my phone like 2 weeks and now My 2 Evo 3d are showing error 16.
I have a data but can't make calls I Read that is some kind of Sprint network security.
I live in the bay area does anyone have this problem this morning ?
Click to expand...
Click to collapse
i live in the bay area too! the same thing happened to me this morning and tried everything possible except call sprint. finally i gave in and called them and they fixed it!!!! they didnt ask me anything about rooting or anything! it was very easy!
rojohacker said:
what will be the best fix without calling for future problems with error 16
Click to expand...
Click to collapse
Nothing....If you get this it is a problem authenticating your phones security on their end. You must call to get this fixed.
I had this same thing happened to me over the weekend while I was traveling.
Sent from my PG86100 using XDA App
All this error 16 makes me wonder what sprint is up to.
For some reason my rooted stock S2 (from Bell unlocked using on Rogers) can't answer calls. I can call out without any problems but if someone is calling me, it'll hang up on them as soon as I answer. They then get a busy signal.
Any ideas?
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
bala_gamer said:
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Can't find phone.apk.... I deleted the cache of dialer.apk and the problem still remains. I also completely turned off call blocking and everything.
When I answer a call, it immediately disconnects.
This is interesting to hear. My wife and i are both on rogers. She has a rooted and rommed captivate and i have a rooted and rommed nexus s. We are both having the same issues for that last couple days. Weird stuff. Never happened before.
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Ya I am confused lol. I have been on the same rom for a few weeks now. Just started happening to both of us all of a sudden. Not sure if it is a certain app that we both have installed and its screwing up our phones? Just not sure at all.
Sent from my Nexus S using xda premium
ThaiM said:
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Click to expand...
Click to collapse
Please let me know if you find a solution. I am trying a few things but no luck
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
This may be it. I recently signed up for Rogers One Number but never use it. That's the difference me and the wife's S2. She's not registered for One Number. Hmmmm..... But it's weird that my SIM accepts incoming calls on her device though.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
hey thats great to hear. I will try and get rid of Rogers one as well. Go figure eh. Thanks for the info
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
ThaiM said:
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
Click to expand...
Click to collapse
No problem, glad you got it sorted.
Yes. Same here. Getting rid of rogers one solved everything.
Sent from my Nexus S using xda premium
i bought a new DNA from soemone. he used it once hated it so he sold it to me. i am still on a 3g phone. and i had a 4g sim card that was able to get activated. BUT, i could not ever get my DNA fully activated. it never would show my phone number on the about screen. it was all zeros. after about 2 hours with tech support, 2 sim cards (that i had already), 2 factory resets they are trying one more thing, shipping me a new sim card. they dont think it is a hardware issue since i do get a 3g signal, i can recieve data but cannot make calls nor get them...another strange thing is i can get texts but cant send them. the techs (2 different ones) think it is somehting with the "system"
the ONLY thing i never told them was right when i got the phone, i used moonshine to get s-off and installed a custom rom....would unlocking teh bootloader etc BEFORE i activated the phone cause this? jsut to be safe i restored to 100 stock LOCKED so when i get my new sim i will be able to try from scratch
anyone else ever have this issue? i wish i would of activated it the say i got it when it was 100% stock..
thank you
Moonshine should have no affect of activating your phone.
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
Moonshine should have no affect of activating your phone.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Are you on a custom rom? I have had problems on other phones if I was running a custom ROM and then switched sims - the new sim/phone number wouldn't activate.
dvigue said:
i bought a new DNA from soemone. he used it once hated it so he sold it to me. i am still on a 3g phone. and i had a 4g sim card that was able to get activated. BUT, i could not ever get my DNA fully activated. it never would show my phone number on the about screen. it was all zeros. after about 2 hours with tech support, 2 sim cards (that i had already), 2 factory resets they are trying one more thing, shipping me a new sim card. they dont think it is a hardware issue since i do get a 3g signal, i can recieve data but cannot make calls nor get them...another strange thing is i can get texts but cant send them. the techs (2 different ones) think it is somehting with the "system"
the ONLY thing i never told them was right when i got the phone, i used moonshine to get s-off and installed a custom rom....would unlocking teh bootloader etc BEFORE i activated the phone cause this? jsut to be safe i restored to 100 stock LOCKED so when i get my new sim i will be able to try from scratch
anyone else ever have this issue? i wish i would of activated it the say i got it when it was 100% stock..
thank you
Click to expand...
Click to collapse
I have had issues activating a phone that was rooted with Verizon- Verizon could not activate my phone until I went back to stock and un-rooted
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
zetachi said:
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
Click to expand...
Click to collapse
Tried it, still nothing. Thank you though.
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Did you try a factory reset???
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
joshm.1219 said:
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
I have. Still nothing unfortunately.
tech_head said:
Did you try a factory reset???
Click to expand...
Click to collapse
Yes sir 3 times to be certain.
abendx said:
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
Click to expand...
Click to collapse
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Alexithymia2010 said:
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
Click to expand...
Click to collapse
Just tried it, still no dice. Thank you for your input though.
ezizzle95 said:
I have. Still nothing unfortunately.
Yes sir 3 times to be certain.
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Just tried it, still no dice. Thank you for your input though.
Click to expand...
Click to collapse
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Alexithymia2010 said:
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Click to expand...
Click to collapse
It says a sim card has been activated?
ezizzle95 said:
It says a sim card has been activated?
Click to expand...
Click to collapse
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
It does not fry the sim anymore it just puts you in a 3g prl, after a week or to or after you cut your phone off it will auto update back to 4g prl
Sent From My Hyperdriven S4
mb use odin and re-flash the stock rom? I never seen/faced issue like this but would like to help to find the solution, just in case I might deal with such thing later.
trook said:
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
tech_head said:
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
Click to expand...
Click to collapse
I see. Yeah It just said my SIM was activated.
Just wanted to give this a bump to see if someone has any ideas
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
I had SMS/MMS problems recently but now everything is working again. What version you on... MDK? And what ROM are you on?
edit: Here's a thread with some insight of what's going on http://forum.xda-developers.com/showthread.php?t=2654822
Sent from my SCH-I545 using Tapatalk
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
It is a known Verizon network issue. There is people way above the front line staff working on it. They don't tell the front line staff this because since it's just limited to aosp and they only support stock, unrooted phones they tell people there is no issue. They could send you ten replacements phones and they all will do the same thing. It's not the phone, it's not the AOSP rom, and it's not your sim card. It's a bizzare issue that makes all aosp roms ever made not work in certain areas, mostly central pa but others as well. There is another xda user working directly with the engineers providing me updates. I will let you know when we find out a resolution.
Here is my thread which is for the Note 2 with the same issue. There is also links that others have posted in my thread with the exact same symptoms since 2/20/14.
http://forum.xda-developers.com/showthread.php?t=2662658
Hi guys!
Hopefully someone here may be able to help.
Recently got a Honor 7 and has been working great, about two days ago I stopped being able to make calls and use data.
E.G. it recognises that I have an 02 sim, then switches to emergency calls only but wouldn't even let me call 999.
The 2G slot works absolutely fine. I cannot find anything on-line with regards to this issue (no fixes anyway).
Its not a major issue as I can at least still make calls and these days there is WiFi everywhere but wouldn't mind getting my 4G back or at least finding out what has caused this issue.
Would be so grateful if someone could point me in the right direction as I am completely stumped.
Tried a factory reset, no luck. Was thinking of completely re flashing the OS onto the phone and starting from scratch but not entirely sure if its worth it.
Thanks guys!
cmillsyblud said:
Hi guys!
Hopefully someone here may be able to help.
Recently got a Honor 7 and has been working great, about two days ago I stopped being able to make calls and use data.
E.G. it recognises that I have an 02 sim, then switches to emergency calls only but wouldn't even let me call 999.
The 2G slot works absolutely fine. I cannot find anything on-line with regards to this issue (no fixes anyway).
Its not a major issue as I can at least still make calls and these days there is WiFi everywhere but wouldn't mind getting my 4G back or at least finding out what has caused this issue.
Would be so grateful if someone could point me in the right direction as I am completely stumped.
Tried a factory reset, no luck. Was thinking of completely re flashing the OS onto the phone and starting from scratch but not entirely sure if its worth it.
Thanks guys!
Click to expand...
Click to collapse
I have a same problem, but the device work in 3G only... I have tried a lot of things to solve the problem, but no way... For this reason I changed the Honor 7 with the last H7 Premium.
alexdexte said:
I have a same problem, but the device work in 3G only... I have tried a lot of things to solve the problem, but no way... For this reason I changed the Honor 7 with the last H7 Premium.
Click to expand...
Click to collapse
I would definitely be calling your service provider...sounds like tower issues or may even be a faulty or corrupted sim card.
Tmobilefan906 said:
I would definitely be calling your service provider...sounds like tower issues or may even be a faulty or corrupted sim card.
Click to expand...
Click to collapse
No, unfortunately it is a device problem, Honor service answered me that it is an hardware problem, but I can wait for repair it, so I have got a new H7 Premium and the hold now is the new device of my wife, she doesn't need 4G, by the way if I choose 2/3/4 G the phone if is in 4G often don't have connection, so I put it only in 2/3 G and work fine...
So u got it repaired ?
Sent from my KIW-L22 using Tapatalk