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Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
I haven't had any of those problems.
WM6 lag is basically gone now and the keyboard lag is gone.
Everything is WAY more responsive and the memory leaks seem better so far.
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
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my MOGUL also goes into Perminant sleep if I let it sit.
i've had to take out the battery about 4 times just today.
anyone know why this could be?
Me too
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
claude9039u said:
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
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Check your power setting setup, maybe it's set to turn the device completely off after 1min etc... For some reason my phone never shut off even if I let it set idle for more than 30 mins like it was set to do. Perhaps with the ROM update it actually does what it's supposed to now. Just an idea.
it's not supposed to TURN OFF as in shut down, it's just supposed to sleep. and it never comes out of sleeping mode. i've had numerous other problems, with bluetooth, etc... going back to Colonels rom, which was much more dependable.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
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Click to collapse
i too loaded it yesterday as well, but i want to wonder if you did a hard reset before you installed the rom. i did it, and it gave me no problems at all with radio version 1.47.00... oh, and the phone automatically cuts off when the alarm goes off while you charge it overnight (a big no-no, but you probably know this as well, but i ain't mad at ya). if you got anything, feel free to PM me. thanks in advance.
Thesian said:
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
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Click to collapse
Mine's still leaking, badly too.
Any of you try to use BT on this new rom?
If you did you'd know that this rom is worthless
-mark
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
As a tech in a corporate sprint store, i'd be interested in the details behind this "sleep mode" issue. What are ppl running? How can I, in the store, reproduce the problem? Is it reproducable on command or guaranteed, or is it hit or miss?
As I've said, I have the new Rom and Radio, and have no new issues, and the memory "leak" / cache issue isn't gone, but its definetly not as bad, the OS even seems to have a SLIGHTLY smaller ram foot print... maybe just a few megs smaller, but smaller on my device.
cbunting said:
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
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I tried that. The 1.40 radio with the new ROM still had all the new bugs.
D-pad cutting in and out...
I have found that if I push the power button to put the phone to sleep when it stops working, then turn back on, the d-pad works again. This seems to get it back to working. I wish that they could just get it right...
Jim
How do you get the new ROM?
I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
What programs are installed that could cause problems?
What registry hacks have been done that may cause problems?
What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron
Sorry, it's not anybody's installed programs. The bugs show up with nothing else but the bare ROM.
It's a train wreck.
There are more details on ppcgeeks and pdaphonehome -
http://forum.ppcgeeks.com/showthread.php?t=10366
Basically, on a stock ppc-6800 phone with nothing else installed, the BT keeps shutting off.. For me whenever a call comes in or after using my headset for a few minutes on an outgoing call...
-mark
Clean rom, nothign changed at all, it sucks, clearly. We are the beta testers obviously, as usual, with most products today
I installed the new ROM after backing up with SPB Backup, then installed my backup file back on and I haven't noticed any issues. I don't use bluetooth however, so I can comment on that. But, I haven't had the sleep issue others are describing either.
OK. So when I first got my TB, no resets. Now? About 6-14 a day!
I'm stock with the OEM extended battery. NOW, for some reason....during calls, the phone locks up to the point I cannot turn off speakerphone, bring up the dial pad, or hang up. Seriously!
IDK what to do. I feel like a jackass when I'm on the phone and I can't turn the speakerphone on/off. I use my phone for business....it's KILLING me. This is about my 12th Android device and favorite Android phone I have had, but it's becoming almost unusable.
Any ideas besides waiting for an OTA?
Take your SD card out for 24 hours and see if it still messes up
Sent from my ADR6400L using XDA App
I'm willing to try it, but the question is, if it fixes the issue, then what? No SD card?
I just had Verizon warranty mine because of reboots. There are many thoughts on why they reboot. But there doesn't seem to be any correlation between reboots and being stock or being rooted or what radio or Rom you are using. So I think its a hardware issue.
i took my sd card out for 24 hours and put it back in and no reboots since
Call Verizon and get a replacement. Mine reboots from time to time, but 6-14 times a day is BS. Sounds like you have bad hardware.
after being on for 12 hours straight.
is this normal? or is it one of those automatic precautionary measures built in?
It happens. It's just part of owning a smart phone. iPhones do it, my old Blackberry did it, my wife's Motorola Backflip does it, and my Atrix does it. If it just reboots once in a blue moon don't alarm yourself. If it starts to reboot often like a couple of times a day then you may need to call Tech Support, visit a ATT Device Support Center, or exchange if you are during your 14 day window.
I have never seen any of the phones I have had, my wife has had, or my children have had randomly reboot. That doesn't mean they never did it, but as much as we use our phones, I think we would notice random reboots. Your phone shouldn't ever randomly reboot unless it's programmed in the software to make it do so. That being said, if it has only happened once and has no repetative nature, I probably wouldn't worry.
its happened one other time before. and it happened in the middle of the night while i was sleeping which made me very irritated when those "chimes" sounded
Do you have any apps installed which might be causing a reboot?
I have TiBu set to backup 3 nights a week, and then reboot the phone after the backup completes at 5am.
Is it possible you have installed something which has a setting enabling reboot?
No, I checked the apps thing already the first time it happened and thought it was all good until yesterday.
the last time it happened was over a month ago, so it might just be a totally random thing?
facetubespam said:
after being on for 12 hours straight.
is this normal? or is it one of those automatic precautionary measures built in?
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Click to collapse
If you are in a troublesome signal spot, that is definitely prone to happen...
CaelanT said:
I have never seen any of the phones I have had, my wife has had, or my children have had randomly reboot. That doesn't mean they never did it, but as much as we use our phones, I think we would notice random reboots. Your phone shouldn't ever randomly reboot unless it's programmed in the software to make it do so. That being said, if it has only happened once and has no repetative nature, I probably wouldn't worry.
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A couple of years ago I lot track of how many people were having phone reboots in South Florida. This was mainly an AT&T/Nokia issue, but goofy signal areas can really screw with any phone.
Case in point, one of my friends has a local bar by him that we sometimes hang out. No matter which AT&T phone was used, the signal bar will go from 3G/Edge and sometimes give up and reboot over and over.
I though it was more of a switchover from 3G to EDGE, but even when I forced it to stay on 3G or EDGE it would still random reboot. Weird...
So I got my Evo 3d and I'm very happy with the phone overall. The camera could be a bit better and the screen could have some better viewing angles, but other than that it's spectacular. However, I've been getting plenty of random reboots. It rebooted the first day I got it 4 times, then didn't reboot for a day and then it got into some weird reboot loop (5 random reboots right after each other). I did a full factory reset, no problems for a day, and then I turned on wimax and its back to rebooting.
Is this a software issue or should I just exchange it? My phone has a perfect screen with no dead pixels and am worried about losing that.
It seems a lot of evo 3d users are having some problems, how many of you suffer from random rebooting or freezing? I can tolerate minor bugs like the green camera thing, because I know HTC will fix those, but this rebooting is a bit much.
poweroutlet said:
So I got my Evo 3d and I'm very happy with the phone overall. The camera could be a bit better and the screen could have some better viewing angles, but other than that it's spectacular. However, I've been getting plenty of random reboots. It rebooted the first day I got it 4 times, then didn't reboot for a day and then it got into some weird reboot loop (5 random reboots right after each other). I did a full factory reset, no problems for a day, and then I turned on wimax and its back to rebooting.
Is this a software issue or should I just exchange it? My phone has a perfect screen with no dead pixels and am worried about losing that.
It seems a lot of evo 3d users are having some problems, how many of you suffer from random rebooting or freezing? I can tolerate minor bugs like the green camera thing, because I know HTC will fix those, but this rebooting is a bit much.
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I would absolutely exchange that thing. The amount of rebooting you're experiencing is definitely not normal at all. Especially if it continued to do it after a factory reset. I had one random reboot when I first got the phone, and have not had one since. It was actually the first time I turned it on, and the phone was like 125 degrees, because the UPS guy left it on my doorstep in the hot Las Vegas sun!! I attributed it to the phone being overheated, because it happened within 2 minutes after I booted the first time. I would say your situation warrants a trip to the Sprint store..
Yeah, I will take it back. I'm just a bit concerned with how many of these phones seem to do this though. Who here has had a Evo 3d that hasn't crashed and restarted? Surely so many people can't have faulty hardware. I hope it's only a software problem. All I want is a phone that will be stable. It's something I haven't had for sometime since my old phone loved to randomly reboot too.
This is exactly how my old HD2 died, it would start freezing and then rebooting, the reboots would become more and more frequent until the device became unusable. Though that probably had more to do with how much flashing, overclocking and kernel tweaking I would do to it.
crashing and restarting on occasion's one thing, a lot of time that is the fault of apps
My first 3vo did this though, it crashed 4-5 times a day and would even worse just lock up and require a battery pull
returned it and the new one hasn't rebooted once in 2 weeks
definitely return it though
Yeah, I'll get a new unit but does anyone feel that the random rebooting is unusually frequent on this phone? I seem to have heard a lot about it, but I'm not sure if that's just the frequent complaining on this forum or real.
poweroutlet said:
Yeah, I'll get a new unit but does anyone feel that the random rebooting is unusually frequent on this phone? I seem to have heard a lot about it, but I'm not sure if that's just the frequent complaining on this forum or real.
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Click to collapse
I feel it's unusually frequent. After you did the factory reset, did you refrain from re-installing your apps for a day or two? If not, try that. Do a factory reset, and try to not install any apps. Just leave it bone stock for a few days. If you don't get any reboots during that time, then re-install your apps one or two at a time, and monitor your phone's performance. If you start getting reboots again after installing a certain app, then there is a good chance that it's an app causing your problems.
However, there certainly does seem to be a common problem of rebooting, based upon the number of threads I've seen, and the number of people which have posted within those threads. The Evo4G was also plagued with a random rebooting problem, which affected a number of users, but also the majority of people did not experience that problem. There was just a batch of faulty phones that rebooted, for no apparent reason. Perhaps there is a similar issue with the 3d (unfortunately). You could also try running the RUU for the 3d, and see if that clears it up. (that will reinstall all the software). If all that fails, then exchange it. (this assuming that you're up for trying a few things to correct it, if not then I'd just exchange it)
But again, to answer your question...I feel the amount of rebooting your having is indeed abnormal. If that was happening to me, I would certainly exchange it. This is a brand new phone you purchased, and it shouldn't be doing that.
Definitely exchange it. I've had one random reboot in the weeks that I've had it so far. If it was happening every day, I'd get a new one quick.
Not sure if anyone has tried this but it worked for me so far. I travel alot for work and I cant deal with my phone rebooting all the time. I noticed more times that I was doing something that would access the sd card then it would reboot. So I changed the card out and have had 0 reboots since. Might be worth trying.
The random reboots is an issue that htc is aware of and is actively working on a software fix. Mine will randomly reboot a few times in a row then be fine for a few days.....
The first major update will come in august
jbarajasp said:
The random reboots is an issue that htc is aware of and is actively working on a software fix. Mine will randomly reboot a few times in a row then be fine for a few days.....
The first major update will come in august
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Really? Do you mind posting where you learned of this? I really hope HTC is working on this. It's a shame that this otherwise awesome phone is being crippled by a few pesky bugs.
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
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Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
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Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.