Is warranty off if i just root and don't change ROM?
Yes ..... if you are rooting your phone means your warranty is gone........
Sent from my GT-I9300
rockondudu said:
Yes ..... if you are rooting your phone means your warranty is gone........
Sent from my GT-I9300
Click to expand...
Click to collapse
Nops.... If u able to make flash counter to zero then your warranty will back then it does not matter you are rooted or not.
Sent from my GT-I9300 using Tapatalk 2
Yes ....
If we manage to do flash counter zero then warranty not void........
And we can use triangle away application for doing flash counter zero.......
Sent from my GT-I9300
Plain truth of the matter is root = void warranty even with a reset counter as you have not removed root .
So you remove root by flashing a stock rom .Reset rom counter and check status is not custom .
Also check in settings about phone that its not showing as modified .Plus delete any root apps like CWM or TA or Superuser .
The Samsung letter to service personal regrading void warranty and what to look for is freely available on the internet .
jje
endrit9 said:
Is warranty off if i just root and don't change ROM?
Click to expand...
Click to collapse
According to this thread, if you live in Europe, rooting doesn't necessarily cancel your warranty. Samsung would have to prove that rooting played some role in your phone's problem. http://forum.xda-developers.com/showthread.php?t=1998801
The article is correct but not complete.
In the first year the seller has to prove you caused the issue, in the second one you actually have to be able to prove you didn't.
However the simple fact is that:
- if the phone fully boots you can flash stock rom and reset the counter as normal. If necessary through an external USB keyboard if touchscreen is broken
- if the phone only gets into recovery but cannot be flashed, a correct TriangleAway will have taken care of setting it to a nice 0.
The "device modified" in the real system cannot be accessed since it won't boot obviously.
- if the phone doesn't turn at all (even with JIG) the "device modified" cannot be access either.
There's still a possibility of the repair service manually checking the filesystem for the telltale modifications, but the risk is rather very slim.
What about If I flashed cm10 then go to.Sammy service center
Sent from my GT-I9300 using Tapatalk 2
Custom rom = warranty fail .
Its also easy enough for Samsung to defend the custom rom warranty rejection under EU law as they may well show firmware is not tested .
jje
If root than warrenty will b void. If want warrenty thn unroot ur phone & also reset counters.
Press thnx if helped!!!
Sent from my GT-I9300 using xda premium
Related
Hi! Just wanted to know if flashing a non rooted firmware with odin will void the warranty?
Sent from my GT-I9100 using Tapatalk
we can always flash back the stock rom and reset the counter with usb jig, we should be ok.
But then again now there's people saying there's a hidden counter to count the number of resets to the counter on the phone lol
reset counter?
Hi,
I just came back from Serendipity 6.4 to stock 2.1 on my captivate using ODIN 1 click. Because of the GPS issues on my phone the warranty dept were ready to replace my device). I am going to return it tomorrow.
I have done a factory reset and deleted all the unwanted folders. I am not sure as what you meant by "Counter". Could you please let me know if I need to take care of something else before i return the phone.
i dont want to get into any trouble while returning the device or after returning the device.
Thanks.
maheshsmanian said:
Hi,
I just came back from Serendipity 6.4 to stock 2.1 on my captivate using ODIN 1 click. Because of the GPS issues on my phone the warranty dept were ready to replace my device). I am going to return it tomorrow.
I have done a factory reset and deleted all the unwanted folders. I am not sure as what you meant by "Counter". Could you please let me know if I need to take care of something else before i return the phone.
i dont want to get into any trouble while returning the device or after returning the device.
Thanks.
Click to expand...
Click to collapse
If im not mistaken thats a different phone
Sent from my GT-I9100 using XDA Premium App
On the SGS2 there is a counter that increments each time you flash a custom kernal/rom and the SGS2 is also rumoured to have a counter-has-been-reset counter, just to complicate everything
It is unknown at this stage if it exists, and if so, if it can be reset.
Micksta said:
On the SGS2 there is a counter that increments each time you flash a custom kernal/rom and the SGS2 is also rumoured to have a counter-has-been-reset counter, just to complicate everything
It is unknown at this stage if it exists, and if so, if it can be reset.
Click to expand...
Click to collapse
don't forget the hidden-reset-counter counter
it's probably just a rumour that don't exist. <- implying Samsung doesent need 1000 counters to check if the phone has been flashed
t's probably just a rumour that don't exist. <- implying Samsung doesent need 1000 counters to check if the phone has been flashed
Thats probably true why have two counters .
Odin does not affect warranty its of itself a tool .
Flashing a custom rom will rooting will .
Flashing a stock rom could lead to rejection by a vendor if you bought from Vodafone and do not have the Voda firmware they could reject warranty but in that case the Samsung warranty would still be in place .
jje
JJEgan said:
t's probably just a rumour that don't exist. <- implying Samsung doesent need 1000 counters to check if the phone has been flashed
Thats probably true why have two counters .
Odin does not affect warranty its of itself a tool .
Flashing a custom rom will rooting will .
Flashing a stock rom could lead to rejection by a vendor if you bought from Vodafone and do not have the Voda firmware they could reject warranty but in that case the Samsung warranty would still be in place .
jje
Click to expand...
Click to collapse
This weekend I am going to go the device center to replace my captivate. Its now running the att stock version. I have helped a friend root his device and then unroot it and get it replaced at the att device center. He did not face any issues while getting his phone replaced. Will update the post once i am back from the device center.
Thanks
kaukassus said:
don't forget the hidden-reset-counter counter
it's probably just a rumour that don't exist. <- implying Samsung doesent need 1000 counters to check if the phone has been flashed
Click to expand...
Click to collapse
I swear I said that :S
maheshsmanian said:
This weekend I am going to go the device center to replace my captivate. Its now running the att stock version. I have helped a friend root his device and then unroot it and get it replaced at the att device center. He did not face any issues while getting his phone replaced. Will update the post once i am back from the device center.
Click to expand...
Click to collapse
That's because it's a captivate and not a SGS2....
Tough to say based on the counter and the hidden counter counter rumours. I'd be inclined to say Samsung should be alright with it based on them sending certain ROM developers the phone.
Hey,
As far as my reading experience goes in the forum. I guess the counter does'nt click for the non-rooted firmwares i.e. released by samsung. It only clicks if we root the phone. Basically updating KIES stock releases like (XWKF3, XXKG5, XXKH3->the latest) don't void warranty. Then again I might be wrong because diff people have diff opinions on this. Anyone care to clarify ......
Cheers,
The only reason to send the phone back would be hardware malfunction, as this phone pretty much cannot be bricked. So I don't see why the warranty wouldn't work, considering custom ROMs are not going to be the reason for faulty hardware. That said, before sending back the phone, I would still flash the default ROM and reset the flash counter with a USB jig, just to be safe.
Yeah i guess you are right. Since the phone is unbrickable most of the software problems can be solved by flashing the rom by oneself. For hardware issues we can we can always switch to the region specific stock rom. But then again my question comes to jigging the phone do we really need to do this if we are not rooting or not flashing a custom rom. I mean we only update the stock kies releases only using odin ? Does the counter still tick ?
Sent from my GT-I9100 using XDA App
digi_fort said:
Yeah i guess you are right. Since the phone is unbrickable most of the software problems can be solved by flashing the rom by oneself. For hardware issues we can we can always switch to the region specific stock rom. But then again my question comes to jigging the phone do we really need to do this if we are not rooting or not flashing a custom rom. I mean we only update the stock kies releases only using odin ? Does the counter still tick ?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Counter only ticks for non Samsung roms or Kernel .
jje
Nice ..... That was one confusion i wanted to clear thanx
Sent from my GT-I9100 using XDA App
I'm sending my SGS2 Skyrocket in because it's got a stipid blotchy screen and I asked them flat out if me having a rooted/custom ROM on the phone would cause them to not cover the crappy screen and they said the screen would be covered however if for some reason they couldn't flash/return the phone to stock they *might* charge me for software issues and that would be about $65 and they would call me first, the screen however would be covered reguardless. My counter is at 1 fyi.
you can use the 301k resistance to wipe the counter
lsnc said:
you can use the 301k resistance to wipe the counter
Click to expand...
Click to collapse
I was under the impression that didn't work with the skyrocket, but it is already on its way to samsung custom rom, cwm and all.
ODIN voiding the warranty
I flashed the official updated ROM by ODIN to my Samsung E5 & it never VOID my warranty. Not even reset the country. OFFICIAL status maintained as previous. ODIN does not cause any problem. Thanks.
Even If I flash back to the original vodafone rom and reset everything. After having a custom rom/kernel my warranty is void right?
Not necessarily.
If you put a stock rom back on and clear the counter with an app or jig then who is to know you put a custom rom on at all?
Sent from my GT-I9100 using XDA
pahardie said:
Not necessarily.
If you put a stock rom back on and clear the counter with an app or jig then who is to know you put a custom rom on at all?
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
How do I clear the counter??
Yes you will lose your warranty, if you flash.you can set back your internal counter with an USB jig, if you need to send in your phone in a case of warranty, but I don't know if that is a legal way to get your warranty back.
Innergebirgler said:
Yes you will lose your warranty, if you flash.you can set back your internal counter with an USB jig, if you need to send in your phone in a case of warranty, but I don't know if that is a legal way to get your warranty back.
Click to expand...
Click to collapse
This guy is right. Morally as soon as you mess about flashing roms you void your warranty. But there are ways to technically cover your tracks. Its up to you whether you try them or not!
I suspect anyone on here returning their phone has done these things
One of my friends sent their phone in for a hardware issue (rocker button stopped working) they didn't put stock back on or clear counter but they got it back fixed - but completely back to stock..
Counter can be cleared with a jig or app called triangle away.
Sent from my GT-I9100 using XDA
Yea, simply just flash a stock ROM from sammobile.com, and reset the flash counter with a USB jig that you can buy on ebay for like £3, and the repair service has no idea! By the way, I have done this, no questions asked.
Chris.
Sent from my GT-I9100 using XDA
We all paid a lot of money for our phone, but I can only speak for myself and I am very happy that I tried custom roms and kernels.why driving a beetle if you can have a Ferrari...?
Your choice mate...
I am currently using Turkbey ROM v37 Se with neak kernel and I love it...
Innergebirgler said:
We all paid a lot of money for our phone, but I can only speak for myself and I am very happy that I tried custom roms and kernels.why driving a beetle if you can have a Ferrari...?
Your choice mate...
I am currently using Turkbey ROM v37 Se with neak kernel and I love it...
Click to expand...
Click to collapse
I am asking this cause I'm selling my phone and the guy I'm selling it to want's warranty xD (Sorry guys but I'm moving on to the Galaxy Nexus xD)
Get you an USB jig and a stock firmware and your buyer should be happy
Have fun on the nexus
Once you put custom firmware on your phone or root it, you should lose all expectation of warranty service/replacement in the future. Regardless of any methods you might be able to use to put the phone into a state somewhat similar to when it was bought.
Yes, if you go back to stock & reset the flash counter there has been many people on here who have received warranty service. There has also been people on here who have done this & still been denied warranty service. How they've been found out we'll never know.
You need to be honest with whomever you're selling it to there's always a chance they won't get paid for service if they need it.
themadba said:
...and reset the flash counter with a USB jig that you can buy on ebay for like £3...
Click to expand...
Click to collapse
Is this a special USB jig or the standard jig for getting into download mode that does reset the counter?
There's only one jig. If you find it doesn't work, you're probably running the 'new' bootloader. If that's the case, flash the 'old' bootloader (download link in Intratech's firmwares thread) & the jig should work.
My wife's S3 keeps getting the clipboard bug, so she finally agreed to let me root it. However I don't want to increment the flash counter or use Triangle-away. I notice the US-based S3 models have su and SuperSu injected to stock kernels/recoveries so those can be flashed directly from stock recovery, any such thing for the international i9300 (currently on 4.1.1)?
When I rooted my S2 a year ago I used heimdall (Linux) and didn't bother much about the counter, while my recent Galaxy Tab 7.7 root used the original built-in recovery and was dirt-easy (along with not modifying anything stock). Is there anyway to do similar on the S3?
Use triangle away after root to reset flash counter
Sent from my GT-I9300 using xda premium
why do you care about the counter?
warranty? well, they'll deny you warranty if you're rooted anyway
freddy1991 said:
Use triangle away after root to reset flash counter
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I'm looking for a way which won't require that.
Glebun said:
why do you care about the counter?
warranty? well, they'll deny you warranty if you're rooted anyway
Click to expand...
Click to collapse
They can't deny warranty if they don't know. If the counter is clean I can just delete SuperSu.apk and su and there'll be no trace.
Regardless, this isn't primarily about warranty, as I've gotten my rooted (yellow triangle) S2 warrantied here before. My wife wants as low-risk an approach as possible, and I'm simply trying not to get into trouble
you can delete supersu later, sure, but you can also reset the counter later. what's the point of doing it now? the counter had nothing to do with safety.
and triangle away is the only way to reset the counter AFAIK, what's the problem with it?
INFO Warranty items to look for Apps requiring root >> Root or its tools >> Custom rom Counter above zero >> Rom status not official >> rom Odin status Custom .
Suggest you look in Development at the various root methods one without increasing rom counter it might be via Mobile Odin .
jje
Glebun said:
you can delete supersu later, sure, but you can also reset the counter later. what's the point of doing it now? the counter had nothing to do with safety.
and triangle away is the only way to reset the counter AFAIK, what's the problem with it?
Click to expand...
Click to collapse
As I said, I don't have a problem with it...
JJEgan said:
INFO Warranty items to look for Apps requiring root >> Root or its tools >> Custom rom Counter above zero >> Rom status not official >> rom Odin status Custom .
Suggest you look in Development at the various root methods one without increasing rom counter it might be via Mobile Odin .
jje
Click to expand...
Click to collapse
Getting mobile odin on requires root in the first place I think, so that's a bit of a catch 22.
You cannot reset the counter if you don't use TA.
what's risk are you talking about?
Yeah... what's wrong with just rooting, then TA?
If ever you need warranty, odin a stock rom and you're golden.
I'm sure this has been asked several times but I never seen a answer that can help me.
About 6 months ago my phone started to become really slow and freezed at some points. I decided to root and and put another rom on it. So I installed purelook HD. Since a few days I can't use my phone for more than 5 minutes until it freezes. Everytime it freezes I need to take out the battery and put it back in. Decided to install neatrom but same problem. Here is how and what:
- I can't access my phone in any way, it freazes before I can do anything.
- SIM in or out doesn't matter, I'm living in the Netherlands and my SIM provider is KPN.
- My binary counter is set to 1, so I can directly send it back. Is it possible to change this without accessing the phone? Because that is impossible.
- If/after the above is possible how can I unroot it? Is it possible to do a reset trough KIES? This is how I did it last time.
If there is someone that would like to help me it is really appreciated. I screwed up my S1 and I'm really scared I'm going to do it again.
Some Details I can get to:
MODEL: GT-I9300
FCC ID: A3LGTI9300A
SSN: -I9300GSMH
Thanks for your help.
btw, I do got skype if anybody would like to add me and help me. zander19951
Go and read the freezing thread in the general forum, flash a stock rom to unroot but you can't reset flash counter unless you can run triangle away (which you will need root for).
You should have sent for repair before flashing anything, warranty is now void.
boomboomer said:
Go and read the freezing thread in the general forum, flash a stock rom to unroot but you can't reset flash counter unless you can run triangle away (which you will need root for).
You should have sent for repair before flashing anything, warranty is now void.
Click to expand...
Click to collapse
I couldn't know freezing might be a hardware problem and not a software problem. I can get into my phone every 1/20 or so so I'm going to try and install triangle away.
Can I do a reset trough KIES? Or will it brick my phone?
sander13 said:
I couldn't know freezing might be a hardware problem and not a software problem. I can get into my phone every 1/20 or so so I'm going to try and install triangle away.
Can I do a reset trough KIES? Or will it brick my phone?
Click to expand...
Click to collapse
Never used kies, always odin, you can't reset anything in either. To keep flash counter zero after you run triangle away you'll need a stock kernel and recovery installed, do this before you triangle away.
Then flash a stock rom, with a zero counter you are ready for repair.
maybe u can try the unroot option in the supersu app
snake_mgs said:
maybe u can try the unroot option in the supersu app
Click to expand...
Click to collapse
Root doesn't cause freezing therefore, using the unroot option in supersu will not help the situation
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Root doesn't cause freezing therefore, using the unroot option in supersu will not help the situation
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
i know, i was thinking he could send the phone to warranty maybe, tha t s why u said the unroot option, but ur right he must solve the other problems first
I'm going to send in my phone for a new front glass (i know i should do it myself but i have to pay for the screen) and my phone is rooted with a custom ROM. If i were to restore a backup i made when my phone was stock (no root, no ROMs, no kernels etc.) will my flash/binary counter be set back to 0?
No, flash counter is within the bootloader and can only be reset by triangle away. Guides on how to do this are in general forum, sticky threads.
If you are paying for the repair then warranty indicator is irrelevant?
Sent from my GT-I9300 using Tapatalk
boomboomer said:
No, flash counter is within the bootloader and can only be reset by triangle away. Guides on how to do this are in general forum, sticky threads.
If you are paying for the repair then warranty indicator is irrelevant?
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
I'm not paying for it, i have insurance that is void if the phone is "modified".
U have been creating more than 1 forum post abt ur phone screen. Next time just ask them in the first forum u created.
Sent from my GT-I9300.
Give a thank if i helped you