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Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
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Click to collapse
Reception difference when speaking on the phone is without question better. If we are talking data speeds I seem to get more bars but my speeds are still the same, really crappy.
Sent from my MB855 using XDA Premium App
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
I've only had two things happen consistently that have made me scratch my head.
One is that if a long enough time has passed that my phone locks with the security PIN, when I unlock it by entering in my PIN and hitting ok there is sometimes a lag before the phone opens up coupled with the dim screen from the lock screen staying dim for a bit. We're talking a few moments at most but noticeable on a phone that flies, otherwise.
Second problem I'm still trying to figure out - manifests when I'm using Glympse (location sharing app that shows your location/speed LIVE to someone else). I've been using this app since it came out - a long time ago. If you're not familiar with this app (it's AWESOME), when you're transmitting, your location arrow is green. If you're not, it's gray. If there's a problem with the transmitting of your signal or location, it's yellow/orange. I'm consistently finding that after initially sending and transmitting ok, if I check the phone 5 - 10 minutes later the arrow is orange and I cannot get it to transmit again. I'm putting this here as a bug because I believe it's a data handoff problem as the times I've seen this happen I had 4G on. I'll experiment more and report. Maybe using Pandora as I drive home this evening.
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Click to expand...
Click to collapse
I've had the Evo, Evo 3d and no the Photon and the Photon by far has the best reception hands-down. Not just the bars, but the actual signal readouts as well in opensignal or something similar. 3g data is much more solid/stable/quicker on this phone as well. The 3g radio on the 3d seemed to take a "nap" fairly often and just drag along in general.
Can't comment on the 4g though...I rarely ever use it.
It's really bizarre and irritating how if you have a screen lock set, the Photon will display both the regular lock screen with slide to unlock, and then the screen pattern lock.
Every other Android device I've ever played with, the screen pattern lock replaces the regular lock screen.
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
brianez21 said:
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
I need someone to help me with trouble shooting a REALLY weird issue.
download this wallpaper (http://euphoricarythmia.com/attachment.php?attachmentid=5551&d=1308386199) and set your brightness to high then auto. Does the left side of the image loose it's detail?
Also, if you use the stock launcher and remove a shortcut does the icon look really crappy?
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Try using vignette. The pictures it takes now are flawless. Seriously.
jorjitoc said:
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
I am having the same exact problems. Didn't start happening until Day 3 of ownership. I can call, but lose all sound. The only way to fix was to turn it off and on, then its fine. I thought it might have been connection problems with the Air Rave in my home office, but had the same problem with it disconnected.
Sounds like with so many having the same issues these might be caused by 2.3.4 and not the phone hardware. I haven't seen an official bug list for this GB version.
Anyone confirm this? If so, then maybe an upgrade from Moto to 2.3.5 or whatever will be an easy fix if indeed there is one from Google.
The not being heard bug is the most discerning to me. Rest I can live with for now.
jorjitoc said:
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
Exact same happened to me, but I can add that i think it does it after roaming, but I may be wrong. It's rather irritating; if it keeps happening I might go talk to Sprint.
i received 2 calls today, right in a row and couldn't hear anything on the other end.
rebooted my phone, and its working great again.
only thing other than that minor blip that i've noticed is streaming audio on my mlb at bad app. it sounds like the audio is on fast forward - skipping all over the place.
anybody else experienced anything like this with streaming audio? i used tunein this morning and noticed it very slightly as well.
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
sixshooterz said:
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
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Click to collapse
Now you guys are worrying me. I'm not someone who uses the actual phone part of the phone a lot. I might use the phone to speak to someone maybe 2-3 times a day for a minute each, if that. In fact, I can go entire days without using the phone to make a call so if I've got these problems I likely won't see them manifest. Still, I don't want to experience them at all when I do.
Speaking of which, do any of you find the vibrate options for receiving calls odd? Under SETTINGS > SOUND > VIBRATE PATTERNS, there are four choices. "Dot vibe" is the only one that feels like that. It goes "buz buz buz space buz buz buz".
The "dash vibe" is like "buuuzzz buz buz buz buz"
The "Fast vibe" is almost worthless, going "bzbzbz"
And the "Long vibe" is anything but! It's seriously "buz bzbz bzbz".
I can barely feel any of these when the phone's in my pocket. Do you guys see the same types of patterns I tried to describe with my buz and bz's or is my phone vibrate jacked? I mean, I can't see how the "long vibe" can even be that - I expected the long steady vibrate at the very least.
I've been waiting for an excuse to try Sprint (from Verizon) and with the bad battery life of the 3DO and mediocre reviews I finally made the jump once people started raving about the Photon.
Here's what happened to me:
First picked up the phone, booted it up, went through the set-up questions, got to the "add accounts" set-up for email and social networking links and the phone froze - this is before I even got to the main screen. Had to take the battery out to reset.
I downloaded some apps, including the amazon apps, which it didn't like, and the phone froze two or three more times throughout the day. I also had spotty coverage, particularly at home in NYC. I did a data factory reset and the problems persisted. The next morning I went back to Sprint and tried to get a new phone figuring I might have gotten a dud. They didn't give me a new phone but the manager said it should've been turned on to accept Sprint only coverage and that was the problem. He fiddled with a couple other settings and now the reception problems are better. It still has crashed a number of times and I get FCs a lot.
I'm coming from an old BB Curve so this is my first true smart phone though I do have a CM7 Nook, which seems to be less buggy. I'm pretty disappointed with the bugginess but the phone still seems pretty cool otherwise. It seems to respond quicker than my Nook - which it should. I don't know what to think about 4G. Here in NYC it's pretty spotty for everyone that I know who uses Sprint so it makes me think that at this point 4G might be a waste. I also don't notice the Photon having any more bars than the people around me who have an Evo 4g and an Epic 4g. I can't help but wonder if I should've just stayed with Verizon and gotten a Droid X2 or something.
That's all I got for now.
** update - a couple of days later and Go Launcher installed. I'm very impressed. I love this phone. It seems to be stable at this point. I compared it's reception again, measuring its bars vs the Epic, HTC shift and Evo 4g and it was consistently better than those phones.
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
Click to expand...
Click to collapse
Ah, that does help the camera take its time to focus! Good job pointing that out - I probably would have never noticed it.
I still have artifacty/grainy images in lower light settings, but I guess that's the best I can expect from a cellphone's CCD. Here's to hoping one day my phone will take as good a photo as a point'n'shoot.
beyondinferno said:
Try using vignette. The pictures it takes now are flawless. Seriously.
Click to expand...
Click to collapse
Wow, you are right. It's pictures come out much sharper now! Thanks!
I am looking to be able to access the cameras on my phones from another android phone or computer. Lets say one gets stolen (I have 3, an evo 4g, an evo 3d, and and epic 4g) I want to be able not to only track them but also access them from another device or computer and see what the people are doing on it or at least be able to access the front and rear cameras with out their knowledge and be able to snap pics from the camera. Not sure if that makes much sense it does in my head and I would really like to know how. I am sure it can be done over wifi or tethered but I won't be either of those. Any help would be greatly appreciated.
Sounds like a pretty cool idea
Sent from my PG86100 using Tapatalk
cody_cummins said:
Sounds like a pretty cool idea
Sent from my PG86100 using Tapatalk
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Click to collapse
Yep, sounds like a very cool idea.
If you are planning stalking the hell out of someone.
I very seriously doubt u can just tune into your camera from another device without any action on the phone u want to look through. A cool idea it is but can't see it being possible.
Sent from my PG86100 using XDA App
I think it could be done make a prog that has root access n can access the camera. Idk tho deff great idea.
Sent from my PC36100 using xda premium
Look up app called "android lost". It once u activate it from web site it will ask user of stolen phone to enter a passcode. Every time they do it takes a picture of them. I believe it also takes pictures every few minutes and gives u GPS, address location, and let u turn on microphone and view outgoing and incoming calls and texts. Bad ass program. And the best part of it all its free
Use the app "webkey" you can do everything you want to your phone from a computer
+1 on androidlost. I use it, its outstanding
Do you have to be rooted to use android lost?
animal7296 said:
Do you have to be rooted to use android lost?
Click to expand...
Click to collapse
I don't believe so
I think the app "gotcha" has similar features... you can also use it for surveillance if you suspect that someone is using your phone when you are not looking.
Androidlost is pretty awesome. You access its functions from a web browser, and you can have it use both the front facing and back cameras to take pictures. That being said, it would be nice if there was a dedicated app that did this. Real-time video would be an awesome addition too. It'll be like your lil'personal security camera.
Sent from my PG86100 using XDA App
Uchennadi said:
Androidlost is pretty awesome. You access its functions from a web browser, and you can have it use both the front facing and back cameras to take pictures. That being said, it would be nice if there was a dedicated app that did this. Real-time video would be an awesome addition too. It'll be like your lil'personal security camera.
Sent from my PG86100 using XDA App
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Click to collapse
Could u imagine putting this on ur kids phones or ur spouses phone. I'm sure people take advantage of it that way
As mentioned previously there are already several apps that do this. Obviously it isn't always going to be tractable, because the phone has to be on, have GPS signal (or at very least a connection to three towers) to get a small enough radius of its position. It would need either wifi or a 3G connection. Realistically for live video it will need a good, stable 4g connection (unless you are satisfied with a low resolution, low frame rate video feed). It needs to also use as little resources as possible, and be somewhat hidden so it doesn't make someone suspicious or find it to turn it off, or kill the task or service.
It is a great tool to have if your phone is stolen for sure. I'm not sure that it would be really useful though in the event that your phone is stolen, not lost. I don't know about other people but I am thinking if my phone was stolen the first thing I would do is have my account suspended. I would be worried because people can use your phone bill to buy things, and call some phone whores at 800 an hour.
I am pretty sure I read one of those apps have the ability to format your data so it isn't stolen too. The other function I might want to count on, is the ability for the app to lock the phone down. Make it impossible to unlock the device, at all, or maybe with a password. Of course the last important feature would be to have all this start even after reboot and battery pull.
I can imagine this being used maliciously by some people. Anyway, that is my two cents on the matter.
I remember seeing something with somewhat the same function. When lost, you go to the website, lock it, it shows gps location, and takes a pic using front camera if possible. Don't remember the app right now...
Via My HTC Evo 3D On The Now Network From Sprint.
guyandhisdog said:
+1 on androidlost. I use it, its outstanding
Click to expand...
Click to collapse
I just downloaded and played with it, my new favorite app, I almost want someone to try and steal my phone now so I can catch them so red handed!!!! And you cant beat free!! Everyone should try this app, better yet they should start including this into stock phones
Sent from my PG86100 using XDA App
has anyone enabled facelock for your LTEVO yet?
I've had it running since yesterday and very often when I try to unlock the phone it'll try to use the camera but all i get is a black screen then it reverts to the alternate pass code.. this'll happen maybe... every third time? i suppose it may have to do with the camera process running in the background...
anyone else sharing my pain?
I use it but I haven't got a black screen from the camera...
I've been using it since I got the phone and I've only had that happen 3 or 4 times seemingly when I had a lot of stuff already running.
Sent from my EVO 4G LTE
No problems here. Freakin fast as hell unlocking
Sent from my EVO LTE
I do get that too occasionally unfortunately.
Sent from my EVO using XDA
Ok I am getting it too...Maybe one out of ten face unlocks will be just a black screen instead of the camera working.
Depending on the lighting it is 50/50 for me.
Sent from my EVO using Tapatalk 2
Lighting has to be somewhat decent, this feature doesn't seem to work in low light. I recommend you all use the 'Improve face matching' feature in different types of ambient light.
Mine unlocks very fast, quicker than I could type my PIN, if the lighting is decent.
khov07 said:
Lighting has to be somewhat decent, this feature doesn't seem to work in low light. I recommend you all use the 'Improve face matching' feature in different types of ambient light.
Mine unlocks very fast, quicker than I could type my PIN, if the lighting is decent.
Click to expand...
Click to collapse
Works flawless on my phone, but as a note:
I don't like it, its unsecured. In days where Facebook is famous, anyone with a good picture of you can unlock your phone, even by holding a picture of you they got in their phone close to your phone...
megabiteg said:
Works flawless on my phone, but as a note:
I don't like it, its unsecured. In days where Facebook is famous, anyone with a good picture of you can unlock your phone, even by holding a picture of you they got in their phone close to your phone...
Click to expand...
Click to collapse
Agreed...but it's a pretty cool feature
Too bad there isn't a way to combine security features, for example, have face unlock plus PIN or pattern. Might get annoying in practical use though.
I'd love to use it but it won't recognize me with glasses on and I won't take them off everytime I go into my phone lol
How do you enable this? Or is it a separate app from the Play Store?
Sent from my EVO using xda premium
derricks44 said:
How do you enable this? Or is it a separate app from the Play Store?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Menu>settings>security>screen lock
and choose face unlock
blizzard1017 said:
I'd love to use it but it won't recognize me with glasses on and I won't take them off everytime I go into my phone lol
Click to expand...
Click to collapse
I was just going to ask if this works for someone that wears glasses, has this been everyone's experience?, I'd check myself but the wife has my phone.
scottborasjr said:
I was just going to ask if this works for someone that wears glasses, has this been everyone's experience?, I'd check myself but the wife has my phone.
Click to expand...
Click to collapse
I messed with it more at home and its working now. Probably give it a full day before I make a decision on keep or trash.
Sent from my EVO using xda premium
megabiteg said:
I don't like it, its unsecured. In days where Facebook is famous, anyone with a good picture of you can unlock your phone, even by holding a picture of you they got in their phone close to your phone...
Click to expand...
Click to collapse
Lucky for me, I'm not famous. Anyone likely to have my picture would also likely return the phone to me.
Since I haven't bothered with using a screen lock in the past, maybe I'll try it.
scottborasjr said:
I was just going to ask if this works for someone that wears glasses, has this been everyone's experience?, I'd check myself but the wife has my phone.
Click to expand...
Click to collapse
Under improve face matching, you can have more than one picture to improve recognition, I took one with sunglasses on and one with out and it works.
jjrausch said:
Under improve face matching, you can have more than one picture to improve recognition, I took one with sunglasses on and one with out and it works.
Click to expand...
Click to collapse
Also, try it under different types of lighting and backgrounds. I've been surprised sometimes when I've been in less than ideal lighting, it still recognizes me.
Of course, I haven't tested with someone else's face.
TLDR // I'm lazy
I can't for the life of me get a deposit to go through with the HTC one with my PNC banking app to deposit a check. Keeps saying the photo isn't clear enough, both sides. I hope it's not a 4mp thing.
Sent from my HTC One using Tapatalk 2
robstunner said:
TLDR // I'm lazy
I can't for the life of me get a deposit to go through with the HTC one with my PNC banking app to deposit a check. Keeps saying the photo isn't clear enough, both sides. I hope it's not a 4mp thing.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I doubt it's the camera. I have no trouble getting mobile deposits to go through on my wife's iPhone 4.
iElvis said:
I doubt it's the camera. I have no trouble getting mobile deposits to go through on my wife's iPhone 4.
Click to expand...
Click to collapse
I hope so, but it's still not working
Sent from my HTC One using Tapatalk 4 Beta
I have PNC also and I've sent a few checks in, had no issues at all. Sorry, about your issue.
robstunner said:
TLDR // I'm lazy
I can't for the life of me get a deposit to go through with the HTC one with my PNC banking app to deposit a check. Keeps saying the photo isn't clear enough, both sides. I hope it's not a 4mp thing.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
fz1jmp said:
I have PNC also and I've sent a few checks in, had no issues at all. Sorry, about your issue.
Click to expand...
Click to collapse
Hmph weird, I tried it two different days multiple times. I'll have to try it again with another check
Sent from my HTC One using Tapatalk 4 Beta
Tell you what, if you feel like sending me a check, I will be more then happy to "test" it out for you! :laugh: Just trying to help!!
But seriously, I have had issues in the past, it always seemed like there are some like super thin cheap checks that would give me issues if I did not make sure no light got through the back. It was on another phone, but I just wonder if thats any issue. 4 megapixals are more then detailed enough for something like a check. If you were going to blow it up it may be an issue, but at the size of a check I could not see it. Maybe if you make a copy of the check and try that, make it on decent thick stock if you can. Just a thought.
robstunner said:
Hmph weird, I tried it two different days multiple times. I'll have to try it again with another check
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
fz1jmp said:
Tell you what, if you feel like sending me a check, I will be more then happy to "test" it out for you! :laugh: Just trying to help!!
But seriously, I have had issues in the past, it always seemed like there are some like super thin cheap checks that would give me issues if I did not make sure no light got through the back. It was on another phone, but I just wonder if thats any issue. 4 megapixals are more then detailed enough for something like a check. If you were going to blow it up it may be an issue, but at the size of a check I could not see it. Maybe if you make a copy of the check and try that, make it on decent thick stock if you can. Just a thought.
Click to expand...
Click to collapse
Lol yea, I have no idea why it wouldn't work, I just was deep down thinking and hoping not that the 4mp resolution was the issue. Worked flawlessly on the wife's note 2, which is fine with me in the end.
Sent from my HTC One using Tapatalk 4 Beta
Works flawlessly with my Charles Schwab banking app.
Sent from my HTC One using xda premium
I had that issue too. Wherever I tried to take a photo of the check it looked blurry on the preview but clear once I took it. Took a few tries but my bank app always takes a few tries
Sent from my HTC One using Tapatalk 4 Beta
The difference for me when completing mobile deposits on the HTC One versus my iPhone 4i is the way the Wells Fargo app shows a preview versus how the image is actually captured. On the iPhone 4 I basically lined up the check within the four corners of the preview image and snapped the shot. 9 times out of 10 it would take it. With the HTC One if I followed the same procedure the result would be an image where the left and right parts of the check are a bit cut-off. For an check image to be acceptable it not only has to be legible but all four corners of the check must be part of the image. So I basically have to hold the One way above the check the check to ensure that the saved image contains all four corners. It looks weird as I'm framing the shot because the check looks tiny on the screen but that's worked for me every time. And I've deposited meny checks this way. Good luck, hope this helps.
59er9er said:
The difference for me when completing mobile deposits on the HTC One versus my iPhone 4i is the way the Wells Fargo app shows a preview versus how the image is actually captured. On the iPhone 4 I basically lined up the check within the four corners of the preview image and snapped the shot. 9 times out of 10 it would take it. With the HTC One if I followed the same procedure the result would be an image where the left and right parts of the check are a bit cut-off. For an check image to be acceptable it not only has to be legible but all four corners of the check must be part of the image. So I basically have to hold the One way above the check the check to ensure that the saved image contains all four corners. It looks weird as I'm framing the shot because the check looks tiny on the screen but that's worked for me every time. And I've deposited meny checks this way. Good luck, hope this helps.
Click to expand...
Click to collapse
i noticed that problem too, I dont have any new checks to deposit but when they came out after taken, they all looked fine.
Just wondering if anyone else is having the same issues? My phone is brand new and has never been dropped. It's like the camera will NEVER focus for taking pictures. It makes the sound like it's focusing but still stays blurry no matter zoomed or not.
Any ideas or suggestions?
A few members suggested trying this as a possible fix:
http://forum.xda-developers.com/showthread.php?t=2306462 Camera not auto-focussing - Possible fix
Sent from my HTC One using xda app-developers app
girlygirl00 said:
A few members suggested trying this as a possible fix:
http://forum.xda-developers.com/showthread.php?t=2306462 Camera not auto-focussing - Possible fix
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
That didn't fix anything for me. I finally e-mailed HTC and this was their response which also did not fix anything.
Safe Mode
1. Please turn off the phone.
2. Then briefly press the Power button to turn on the phone.
3. While the phone powers on, press and hold the Volume down button until phone loads the OS and "Safe Mode" should appear on the lower left part of the screen.
After you put it in safe mode, try using your phone, if it works perfectly, then the problem may be caused by an application your phone. Which you will need to remove the applications one by one to see which one is causing the issue. If the issue persists, please reply to this email so we can further troubleshoot and have this issue solved.
All I know is I'm about ready to sell/return this HTC One and go get the Galaxy S4. My S3 treated me fine and the camera was far superior.
Was told it's a software issue and the update isn't expected for at least a month. So until then I have a $600 phone with a useless camera. Returning this and going to the S4. Not sure why I doubted it when I loved my S3. Figured I would give HTC a try again from my Sensation 4G days but what a waste of time. I can say the build quality of the phone along with the screen were definitely the things that attracted me.
What about an exchange, since you just got it? Did you get it in store? If so .. you could test out the one they exchange it for while at the store. Mine works awesome, and many others are very happy with theirs. So it sounds like you got a lemon camera. And we all know there are some bad ones in all the phone models.
Sent from my HTC One using xda app-developers app
girlygirl00 said:
What about an exchange, since you just got it? Did you get it in store? If so .. you could test out the one they exchange it for while at the store. Mine works awesome, and many others are very happy with theirs. So it sounds like you got a lemon camera. And we all know there are some bad ones in all the phone models.
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True. I actually returned it and went with the S4. I'll give HTC another shot once their next big phone comes out. I did find myself missing a bigger screen also. It may be lacking a few PPI compared to the One but it's just as nice. Thanks for the kind words guys.
Chicago281 said:
Was told it's a software issue and the update isn't expected for at least a month. So until then I have a $600 phone with a useless camera. Returning this and going to the S4. Not sure why I doubted it when I loved my S3. Figured I would give HTC a try again from my Sensation 4G days but what a waste of time. I can say the build quality of the phone along with the screen were definitely the things that attracted me.
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I see that you already returned the One. But I do not see how it could have been a software issue. If you were stock, you should have had build 1.27.531!8. I have that build and my focus works fine. Sounds like you should have exchanged it because it was clearly defective. Too late now, though.
-T
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Thanks for repeating our conclusion from three days ago. lol
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girlygirl00 said:
Thanks for repeating our conclusion from three days ago. lol
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Sometimes repetition aids in understanding.
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Chicago281 said:
Just wondering if anyone else is having the same issues? My phone is brand new and has never been dropped. It's like the camera will NEVER focus for taking pictures. It makes the sound like it's focusing but still stays blurry no matter zoomed or not.
Any ideas or suggestions?
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In my phone this strongly correlates with heat. Once the phone gets hot from being at high brightness or doing something graphically intensive it will not focus. Sometimes you can get it to work by giving it a sharp slap or pressing gently on the glass in front of the camera. If you let it cool down for a few minutes then it works. But it is definitely a physical problem.
I'm having the same issues. My first HTC One was fine but had a power issue so it was replaced with this one that will now not focus. I contacted HTC and T-Mobile and was told that there would be a software update in the future to fix the issue but there are no specified dates. I asked T-Mobile if they could exchange it since it's only 2 months old and was told I would have to wait on an upgrade or purchase at full price. I'm really not pleased about any of this.