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Just like the title says.....What should we do?
AT&T offers the insurance for $6.99 / month and has a $199 deductible. Only two claims per 12 month period are allowed but it does cover loss or theft.
SquareTrade wants $69.99 for one year and $124.99 for two years. Their deductible is $99 and does not cover loss or theft. Once you make your claim, the insurance contract is completed (you claim...you must get another policy).
Neither of these options look too appealing to me. What is everyone out there going to do once we get our shiny new devices?
CradleRob said:
Just like the title says.....What should we do?
AT&T offers the insurance for $6.99 / month and has a $199 deductible. Only two claims per 12 month period are allowed but it does cover loss or theft.
SquareTrade wants $69.99 for one year and $124.99 for two years. Their deductible is $99 and does not cover loss or theft. Once you make your claim, the insurance contract is completed (you claim...you must get another policy).
Neither of these options look too appealing to me. What is everyone out there going to do once we get our shiny new devices?
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I'm looking at Ensquared. $99 for two years, $75 deductible. Theft / loss / damage. Sponsor of and good reports from Android Forums. Apparently pretty good service and good turnaround times on claims. You get I think three claims, but your deductible goes up to $100 for second and third claim.
You have 1-year warranty from AT&T for free. The insurance is only needed for anything that's not covered by warranty.
foxbat121 said:
You have 1-year warranty from AT&T for free. The insurance is only needed for anything that's not covered by warranty.
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Yes..but the 1 year warranty won't cover it if you drop it. Something to consider when the device is nearly twice the size of my previous device.
LiquidArrogance said:
I'm looking at Ensquared. $99 for two years, $75 deductible. Theft / loss / damage. Sponsor of and good reports from Android Forums. Apparently pretty good service and good turnaround times on claims. You get I think three claims, but your deductible goes up to $100 for second and third claim.
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I have Ensquared for my GNote. Have not had any claims but have a buddy that did and they were fine. Will probably get on my ATT version as well since I am buying no commitment pricing.
Sent from my SAMSUNG-SGH-I727 using XDA App
Your thread title mentioned warranty. That's what I want to point out. You need warranty if there is manufacturing defacts. You need insurance if something bad happens to it.
I've never dropped any of my phones. And I always prefer living on the edge and never purchase any additional warranty/insurance anything even as expensive as my new cars.
I'm going insurance / no case. I figure this thing is big enough already I don't want a case on it. Plus I ordered the ProClip for it for the car which I don't think fits with most cases.
I baby all my phones and use the where's my Droid app.
If it's stolen I will personally track it down with a gun.
Sent from my MB860 using Tapatalk
Ok this is going to sound sort of crummy, but let's say that I get a big scratch on the screen; I mean one where even a blind person would constantly notice.
If I have the ATT $7 insurance, I suppose I could, out of 'shock at the scratch',
accidentally drop it on concrete ( preferably from a height). I would then be able to replace it for $200?
My main concern is how easy it would be to make the claim. Insurance companies can be unpleasant (for reasons such as those depicted above)
I'm thinking ATT would be easiest. I don't know.
How do each of these Insurance places handle subsidised phones? For example...I am paying 300 bucks for it through AT&T...if I have a claim...will they pay for a new out of contract phone?
I think most third party ones either send you a new identical phone, a refurbed identical, or some rare instances a better one (like if you submit a claim in 22 months when the Note 2 is out you might get a Note 2).
You send them your broken phone.
I think ensquared will even put a hold on your credit card for the cost of the replacement phone and send you your new phone immediately before they get your old one back.
LiquidArrogance said:
I'm going insurance / no case. I figure this thing is big enough already I don't want a case on it. Plus I ordered the ProClip for it for the car which I don't think fits with most cases.
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Are you sure? The tpu cases are quite thin. I am always worried about scratching my camera lens.
Sent from my SAMSUNG-SGH-I727 using XDA App
Best buy has Insurance too
Best buy offered me insurance on my Pre-order for 9.99 a month covers everything but I didn't take it but I was told I could get it at any time just would have to wait 30days befor I could open a claim
I think this time I'm gonna do case & no insurance. Last time I did insurance & no case and never used insurance. so i think ill see how things turn out time.
Sent from my Desire HD using Tapatalk
JGuinan007 said:
Best buy offered me insurance on my Pre-order for 9.99 a month covers everything but I didn't take it but I was told I could get it at any time just would have to wait 30days befor I could open a claim
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Almost correct. BB allows you to purchase their coverage for up to 30 days after you purchase the phone. After 30 days; you cannot get the coverage from them.
Of the options i like BB's coverage the best. 9.99/month and zero deductible. They dont hassle you and you have a replacement in 2-3 days. ATT's deductable on smartphones is $200.
Can you purchase insurance from Best Buy even if you purchase from AT&T?
CradleRob said:
Can you purchase insurance from Best Buy even if you purchase from AT&T?
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No, to get their protection you have to buy the phone from them.
The one exception to this is the iphone. For some reason BB allows iphone users to buy their protection no matter where the iphone was purchased. (perhaps because the iphone shatters so easily)
CradleRob said:
Can you purchase insurance from Best Buy even if you purchase from AT&T?
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No
Sent from my SAMSUNG-SGH-I727 using xda premium
Dave*228 said:
No, to get their protection you have to buy the phone from them.
The one exception to this is the iphone. For some reason BB allows iphone users to buy their protection no matter where the iphone was purchased. (perhaps because the iphone shatters so easily)
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brittoking said:
No
Sent from my SAMSUNG-SGH-I727 using xda premium
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That being the case....which of the other available plans seem to be the best?
Dave*228 said:
Almost correct. BB allows you to purchase their coverage for up to 30 days after you purchase the phone. After 30 days; you cannot get the coverage from them.
Of the options i like BB's coverage the best. 9.99/month and zero deductible. They dont hassle you and you have a replacement in 2-3 days. ATT's deductable on smartphones is $200.
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Thanks for chiming in Dave. I work for BBYM and Im really in love with our protection. Broke my iphone 4 three times and never paid a dime or waited over 4 days to get a refurb, which by the way are so nice that I sold as LNIB on craigslist. I could have said brand new but even on craigslist I try to be honest as possible (who knows who the crazies are).
Another option for the BBY protection is to purchase outright. For non iphone smartphones it is $169 for the two years, again with no deductible and no limit to the claims. If you, say, get rid of your phone at any point before the two years is up, they can return the protection at a prorated amount. I do this every time because Ill forget to cancel the $9.99 and I get a new phone so frequently, that would start racking up haha
So I just purchased Amaze from eBay, now I need to decide if I should get warranty for it through squaretrade Normally I buy it, since phones with eBay don't come with warranty but this time they are quoting me me an outrageous $72 for 1 year, almost 1/5 the price I paid for phone
Build wise the phone looks pretty sturdy and is in mint condition, so wondering if I should get it? How is the general feedback about the phone...are there lot of RMAs
I know about the squeak issue with some phones, but luckily I don't have it and its also covered by HTC since back cover is an accessory so i'm eligible..
You still have HTC warranty. I bought phones from eBay and HTC honored the warranty.
If you have T-Mobile, you can call them and tell them you received the Amaze as a gift and you can add insurance, warranty or insurance + warranty.
http://www.youtube.com/watch?v=7uk9-yLxQgA&feature=youtube_gdata_player
hasoon2000 said:
You still have HTC warranty. I bought phones from eBay and HTC honored the warranty.
If you have T-Mobile, you can call them and tell them you received the Amaze as a gift and you can add insurance, warranty or insurance + warranty.
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As I said, HTC only provides warranty on accessories not the phone
I don't have T-mobile...but do you know how much will just the warranty normally cost through TMO?
EDIT: Just noticed, for rooting/custom ROMS I would have to unlock the bootloader through HTCdev tool, guess it would pretty much void any warranty ?
If it was me, then yep I would be purchasing a warranty, just in case as you just never know man.
Also of course, anytime you root your phone will void a warranty, but can always install the original GB 2.3.4 back on it and be good to go. Heck, I know people that forget to put it back and still are fine, but I would take it back to factory myself.
Good luck!
Sent from my HTC_Amaze_4G using Tapatalk
Mafioso said:
As I said, HTC only provides warranty on accessories not the phone
I don't have T-mobile...but do you know how much will just the warranty normally cost through TMO?
EDIT: Just noticed, for rooting/custom ROMS I would have to unlock the bootloader through HTCdev tool, guess it would pretty much void any warranty ?
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No. HTC does warranty the phone still.
Sent From My HTC Amaze 4G via Someone's Room
HTC will honour hardware warranty - provided the damage wasn't the result of software overclocking - even after unlocking the device. Software issues you'd be on your own for with custom ROMs... but I'd assume they'll support you if you revert to stock.
I bought an Amaze off eBay back in January from who I thought was reputable on eBay. Used the phone for 3 1/2 weeks and T-Mobile shut my service off. Phone had a fraudulent IMEI. The guy I bought from refunded me after I shipped it back, but do yourself a quick favor before buying a ST warranty and other accessories. Call T-Mobile, tell them your IMEI and just make sure yours is clean. You'll feel better going forward buying accessories and stuff.
Sent from my HTC Sensation 4G using Tapatalk
I would. It's cheap and a smart buy in my humble opinion.
Sent from my HTC_Amaze_4G using XDA
hasoon2000 said:
You still have HTC warranty. I bought phones from eBay and HTC honored the warranty.
If you have T-Mobile, you can call them and tell them you received the Amaze as a gift and you can add insurance, warranty or insurance + warranty.
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Click to collapse
Thanks so much. They did let me add insurance for my "gift" phone (bought from cragslist). I think they can see I've been using the phone less than 14 days and didn't bother verifying whether it a used phone or not.
nguyen2011 said:
Thanks so much. They did let me add insurance for my "gift" phone (bought from cragslist). I think they can see I've been using the phone less than 14 days and didn't bother verifying whether it a used phone or not.
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If that's insurance from T-mobile then I'd remove it right away. The reps are required to get a certain amount of sales per hour and even if you have insurance on your line, Assurion will not cover the phone for damage because the phone was not bought from T-mobile. I was a rep there and seen people get declined because of this same reason. I would call them up and downgrade to warranty only. It's what I use, because I know if I send in a damaged phone that it's still cheaper than sending a phone into Assurion for an insurance claim. The only thing the warranty won't cover is lost/stolen. If you do damage your phone you just don't tell the rep that it's damaged and you'll get a out of warranty fee on a later bill.
kalel33 said:
Assurion will not cover the phone for damage because the phone was not bought from T-mobile. I was a rep there and seen people get declined because of this same reason.
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Can they really tell the phone was not bought by ME from T-mobile? Otherwise it is still a phone with Tmobile logo on it bought by someone from Tmobile.
kalel33 said:
If that's insurance from T-mobile then I'd remove it right away. The reps are required to get a certain amount of sales per hour and even if you have insurance on your line, Assurion will not cover the phone for damage because the phone was not bought from T-mobile. I was a rep there and seen people get declined because of this same reason. I would call them up and downgrade to warranty only. It's what I use, because I know if I send in a damaged phone that it's still cheaper than sending a phone into Assurion for an insurance claim. The only thing the warranty won't cover is lost/stolen. If you do damage your phone you just don't tell the rep that it's damaged and you'll get a out of warranty fee on a later bill.
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Incorrect. As a former rep, I know some loopholes. I bought my Amaze from eBay. My brother cracked the screen when he dropped it on the concrete (idiot) and Asurion sent me a new one.
nguyen2011 said:
Can they really tell the phone was not bought by ME from T-mobile? Otherwise it is still a phone with Tmobile logo on it bought by someone from Tmobile.
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Yes. When a phone was used and is registered on another account. It'll show the warranty is invalid. If you say it was a gift and add warranty/insurance, they will honor it.
hasoon2000 said:
Incorrect. As a former rep, I know some loopholes. I bought my Amaze from eBay. My brother cracked the screen when he dropped it on the concrete (idiot) and Asurion sent me a new one.
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As a former rep, why would you even carry insurance through T-mobile? The warranty is $4 less per month and the OOW(out of warranty) fee is cheaper than doing a claim with Asurion. The highest I seen a OOW fee was $115 for the SGS2 and the Amaze was $105. Also, the OOW fee drops as time goes on, but the Asurion claim fee remains the same high price.
I'm seriously considering the purchase of a Galaxy Note (and a few other devices.) I want to purchase an i717 and root unlock and flash a different modem to have it work on TMO. I can't seem to find any i717's for sale anywhere without a contract. So I'm looking at ebay. I've found a few that are BNIB. My question is, would the Samsung manufacturer warranty still be in effect? And is the Squaretrade warranties worth it?
Samsung should still honor the warranty. And I have never used squaretrade myself. If I need a warranty service for a phone I get my warranties from a dealer for Consumer Priority Service (CPS). http://www.networkingrus.com/Products-WARRANTIES_ACCIDENTAL.html Get the accidental warranty so no matter what you do to your phone it is covered. You send it to them with a check for $25 for return shipping and they either fix it, replace it, or refund your money. Had an Australian Telstra HTC HD2 warrantied through them. They repaired it good as new 3 times for a broken casing and broken digitizers.
I would contact CPS first to make sure they will sell you the warranty. If squaretrade would, they should but call them first.
Hey Guys. I am planning on buying the Galaxy S3 I9300 international version instead of AT&T's version, but I was wondering what would be the best place to get the phone from? Also, what insurance does the international S3 have in the US? I've heard that since it's an international phone, it will not have a manufacturer's warranty in the US. Also, apparently you can't buy insurance through 3rd party companies because your phone is international. Any ideas? I guess the only place is through eBay and buy squaretrade's insurance but it does not cover accidental damage..... I'm perplexed
Worth Ave Group or Ensquared cover international phones. I'm using Worth Ave Group and they both cover pretty much all. You are correct on warranty. You can't get service from USA, usually you have to send it in Europe or have company you purchased the phone from do the warranty claim for you.
I think expansys-usa is popular site to buy. I would never buy from ebay since seller can't help you if anything goes wrong. Also I think I have heard squaretrade doesnt cover international phone but I'm not 100%
Sent from my GT-N7000 using Tapatalk 2
zen0s said:
Worth Ave Group or Ensquared cover international phones. I'm using Worth Ave Group and they both cover pretty much all. You are correct on warranty. You can't get service from USA, usually you have to send it in Europe or have company you purchased the phone from do the warranty claim for you.
I think expansys-usa is popular site to buy. I would never buy from ebay since seller can't help you if anything goes wrong. Also I think I have heard squaretrade doesnt cover international phone but I'm not 100%
Sent from my GT-N7000 using Tapatalk 2
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I believe Ensquared does not cover international phones:
EXCLUSIONS:
AB: Covered Products not readily available in the United States through Communication Service Providers (overseas unlocked phones).
Why don't you buy it from Negri electronics and buy the warranty for 2 years ( 95$ as I remember) it will cover everything, I pre-ordered the AT&T version with the warranty that covers everything even theft after contacting their online support and they said they cover Canada too.
I sent them an email and I am waiting for the reply to confirm that they cover Canada since there is no point of spending 95$ for a warranty that doesn't work in Canada, call their support and see if they cover it before buying tho
This place will give you a warranty on your international version.
Safeware Insurance Agency
jojo_angelov said:
I believe Ensquared does not cover international phones:
EXCLUSIONS:
AB: Covered Products not readily available in the United States through Communication Service Providers (overseas unlocked phones).
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Click to collapse
I ran across this YouTube video she confirms Ensquared cover international phones.
Sent from my GT-N7000 using Tapatalk 2
Try Negri Electronics, they have great services although their prices are a bit steep. http://negrielectronics.com/
Negri's prices are quite steep, yes.... I am not sure if I will be able to afford it for that much...
I use Safeware. They have covered my phones for several years now, and never any hassles. Plus there is no deductible.
Expansys was the best on the preorders. Negri screwed everyone over. Look in the general preorder threads. My experience with Expansys was perfect.
Expansys are the worst to deal with, I had a Note that died, not only did they decline helping me with warranty, but they refused to give me the postal address of the Samsung they got it from so I could return it myself. I have a $800 paper weight because of them...
daoutlawz said:
Expansys are the worst to deal with, I had a Note that died, not only did they decline helping me with warranty, but they refused to give me the postal address of the Samsung they got it from so I could return it myself. I have a $800 paper weight because of them...
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That sucks... Sorry.. Could you tell me why did they decline to honor the warranty and was it accidental damage warranty or just parts
Well, Ordered my new samsung Galaxy S3 and waiting for it to come to me, but like many of you,since its my first 600+ investment on a Smartphone with no warranty in US, wanted to ask your views over is it really worth getting a warranty.
I have checked Squaretrade, and they informed me since Samsung US is not providing warranty over it, they will also not be providing any warranty on it.
Then I found this firm over internet, Ensquared, I talked to them and they said that they will be providing the warranty for this phone. Their deal looks too sweet to me, as replacing it with a brand new phone, world wide coverage is something too good to digest.
But havent heard of them much and dont know if it is good and reliable to get a warranty from them. Do you think is it worth taking it from them?
vikas51013 said:
Well, Ordered my new samsung Galaxy S3 and waiting for it to come to me, but like many of you,since its my first 600+ investment on a Smartphone with no warranty in US, wanted to ask your views over is it really worth getting a warranty.
I have checked Squaretrade, and they informed me since Samsung US is not providing warranty over it, they will also not be providing any warranty on it.
Then I found this firm over internet, Ensquared, I talked to them and they said that they will be providing the warranty for this phone. Their deal looks too sweet to me, as replacing it with a brand new phone, world wide coverage is something too good to digest.
But havent heard of them much and dont know if it is good and reliable to get a warranty from them. Do you think is it worth taking it from them?
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Click to collapse
All this is not completely true. As long as you purchase your I9300 from an American store, and like Negri or Expanses USA then you can get a warranty and you already have a 1 year warranty. Expanses or Negri acts as the middleman for your warranty purposes and square and trade would work with them.
Sent from my GT-I9300 using xda app-developers app
Ensquared is fine. They were the only ones to cover the Galaxy Nexus in the US when it first came out.
Unless like said above, you go through Negri or Expansys.
I Bought From Amazon through a US retailer
SlimJ87D said:
All this is not completely true. As long as you purchase your I9300 from an American store, and like Negri or Expanses USA then you can get a warranty and you already have a 1 year warranty. Expanses or Negri acts as the middleman for your warranty purposes and square and trade would work with them.
Sent from my GT-I9300 using xda app-developers app
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I purchased it from Amazon US, Not by Expanses or Negri, They say that the warranty is applicable in country of Origion which is Korea and Hongkong ...