Frame/border broken? - Galaxy S III Q&A, Help & Troubleshooting

HI today I take a closer look at my phone, and I saw that border / frame broke on my S3
The phone was not dropped once , I do not wear it in the back pants pocket, I really do not get it how it broke?!
What you say has any chance to solve it under warranty? Possibly question number two, how the problem is to replace it?
Here is a picture

wrbex said:
HI today I take a closer look at my phone, and I saw that border / frame broke on my S3
The phone was not dropped once , I do not wear it in the back pants pocket, I really do not get it how it broke?!
What you say has any chance to solve it under warranty? Possibly question number two, how the problem is to replace it?
Here is a picture
Click to expand...
Click to collapse
In first post can't see attachment...so here is once again

wrbex said:
In first post can't see attachment...so here is once again
Click to expand...
Click to collapse
Does anyone see attachment? I can't see it...first was full size pic, and second 1024x800 or somthing similar 47kb...
And I can't link on any sharing web beacuse only few post's on forum.

wrbex said:
HI today I take a closer look at my phone, and I saw that border / frame broke on my S3
The phone was not dropped once , I do not wear it in the back pants pocket, I really do not get it how it broke?!
What you say has any chance to solve it under warranty? Possibly question number two, how the problem is to replace it?
Here is a picture
Click to expand...
Click to collapse
I haved the same crack in the same place. Mine entire screen was replaced by warranty without any problem

Try using the search function and you will find the long thread already started on this subject.
Sent from my GT-I9300 using xda premium

Related

[Q] help guys please with my galaxy s2 screen

hi guys i hope some one replay
my sgs2 screen got blue tint on top of my screen i tried 4 firmwares the same so i toke my phone to my local shop that i bought it from because i have 1 year warranty
so today they told me it was a firmware proplem they told that they installed another rom and now it have no blue tint on top
but i sure they are telling lies
im sure they have changed the screen cuz no way a firmware fix this
im going to take my device tomorrow from the shop is there any way to know if they have replaced the screen ? ?? ?
i want to know that cuz my warranty is replacing the device not fixing it !
so i want to know if there is any way to know if they changed the screen or not ??
thanks alot guys on advance
First thing I would do is see if the blue tint problem is fixed. I imagine you will be able to do that easily.
If there is no blue tint problem you will be happy, yes?
Not sure what your asking since your phone is being fixed under warranty for free.
Edit: ok read your post again and you want the phone replaced not fixed. Maybe you could check if the phone has the same serial number and ime??
Sent from my GT-I9100 using XDA App
aceofclubs said:
First thing I would do is see if the blue tint problem is fixed. I imagine you will be able to do that easily.
If there is no blue tint problem you will be happy, yes?
Not sure what your asking since your phone is being fixed under warranty for free.
Edit: ok read your post again and you want the phone replaced not fixed. Maybe you could check if the phone has the same serial number and ime??
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
if they changed the screen the serial number and ime will still be the same right ? ?
so any other way to see if they replaced the screen
Just call them and ask...I'm not sure why would they go all the trouble of replacing the screen and then lie about it.
bazzag said:
Just call them and ask...I'm not sure why would they go all the trouble of replacing the screen and then lie about it.
Click to expand...
Click to collapse
i asked them they told me they changed the firmware
but i tried 4 different firmwares and all of them was the same
im sure they are telling lies
is there any way to know if my device have been opened and changed the screen ?
what is the duration of your phone on their hand? if less than 1 day, hard to believe they can change the LCD so fast.
alexteoh said:
what is the duration of your phone on their hand? if less than 1 day, hard to believe they can change the LCD so fast.
Click to expand...
Click to collapse
no my phone have been there for like 5 days so far ....

Please help me fix my camera! Black patch..

Hi All,
I just bought the Photon 4G day before night and am loving it
But I realized that camera is showing a black patch on the screen... Its there in the file even when i take snaps as well as record videos Its set there permanently (same spot). Its somewhat translucent.
Please can anyone help me out fixing it cause its disappointing me somewhat
I have attached few images to let you guys know how it looks..
Oh and I think I dont need to point out the location of this ****. Its at the same spot in all the three images. In the second pic below the androids right leg...
P.S. Tried resetting the phone to factory setting, tried removing the battery.. No warranty for the phone. Bought it from Ebay India. Its the USA Sprint phone..
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
rbeavers said:
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did try cleaning it. The glass is absolutely flawless. So the main sensor / chip is defective i guess. I came across people facing, if not the same, but similar issues with their Android phones. I am not sure.
I hope I see someone who could manage to fix it or I'm totally out of luck. Have to live with that ass forever lol. Hope it doesnt expand any more!!!
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
dsims7_2000 said:
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
Click to expand...
Click to collapse
I dont think it has fallen... Its absolutely without any scratches or anything anywhere.. ANd the mark looks like a tiny butterfly! lol which is kinda transparent. I tried manually makin some marks on the camera lens with a blue marker pen, but that doesnt look the same at all. it just brings a blue hue (ink color) on the image. You cant see it as a mark (spot like in this case)..
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
And about the dust thing, I really doubt..
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
androiderb89 said:
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
Click to expand...
Click to collapse
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Have you tried shaking it to see if the spot will move ??
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
I agree with farookh. If this were an SLR, I would say dust on the sensor and give you pointers on how to clean it. Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
mypenguin said:
Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
Click to expand...
Click to collapse
Read his original post last sentence. No warranty, he got it from E-Bay in India.
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
If its dust and we only have digital zoom, shouldn't the spot still remain even after zooming? why does it move outwards
And I noticed 1 more thing yesterday... When I focus the camera (specifically that point!!) towards the sun, the spot just dissolves in the light and is not visible... Same is the case when I point it towards some very bright source.
dsims7_2000 said:
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Click to expand...
Click to collapse
Its stock ROM. I tried using a couple of camera apps, but still no luck. The spot appears on all. Do these apps use the same module used by the Default camera App? If yes, is there a way to reinstall the module.
rbeavers said:
Have you tried shaking it to see if the spot will move ??
Click to expand...
Click to collapse
Lol yeah, I did try doing it. Tried tapping it hard with my nail as well, still the exact same position.
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
So you recommend me calling Motorola India customer service and do the same?
And I'm starting to love this forum slowly cause of you guys!
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Motorola India told me that they cant help me as this phone hasnt released here. They have no hardware and software support. They want me to co-ordinate with Motorola USA.
And when I lookup my phone's IMEI on motorola, I see that it is under warranty till Oct 2012...
Do you think I can get a replacement being here in India. I have the box, the manual and the handset.
I would snail mail moto and get a RMA or something in writing.
Sent from my MB855 using xda premium

[Q] Problem in i9300 screen?

Hello, i just bought my i9300 a few weeks ago. All seemed normal when i noticed that when i was viewing a gray screen ( e.g. a game loading ) or anything that wasnt completely black, there were some spots in my screen. I thought at first that it was some graphics or glitch from the game, but then tried loading another game with a similar gray screen and they were still there. They arent scratches or anything like that ,it seems that its from inside the digitalizer. I dont know if i can even put a photo of that, because its not easily visible. My phone obviously has its warrany voided due to some rooting. If i flash the stock firmware, unroot it and run triangleaway, do you think i would be able to swap it for a brand new?
Hey mate, I have the exact same problem I keep thinking it's my eyes or something but I guess if your seeing it as well maybe its a problem with the device?
Do you also see the screen sort of flickering at certain points?
Well documented problem with many handsets..
http://forum.xda-developers.com/showthread.php?t=1658601
Sent from my GT-I9300
This is a byproduct of the screen technology. It is normal.
Sent from my GT-I9300 using Tapatalk 2
joshnichols189 said:
This is a byproduct of the screen technology. It is normal.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Eww. I dont like it Its like when u have the perfect girlfriend and you only notice a tiny little mark under her belly button you have never knew it existed. I cannot stop looking at it now! Ewwww! ill try to swap it or at least get a refund.
Its like when u have the perfect girlfriend and you only notice a tiny little mark under her belly button you have never knew it existed. I cannot stop looking at it now! Ewwww! ill try to swap it or at least get a refund.
Click to expand...
Click to collapse
Sorry, parents don't give a refund on their children.
Swapping sometimes works but usually you're stuck with a worse model and can't go back due to technical issues with boyfriend 2.0
d4fseeker said:
Sorry, parents don't give a refund on their children.
Click to expand...
Click to collapse
Huh? I hope you are talking about Samsung and her Baby i9300 ?

[Tuto] Repair broken Screen on TF201

Hi Everyone
Im a young French Boy, so Sorry for my bad english...
i've made a short movie for Disassembly the TF201 .
http://youtu.be/wvEuG2i5BHY?hd=1
Thanks for posting the video. But, YouTube tells me that the current owner of the video doesn't allow viewing on mobiles so I couldn't enjoy it. Could you please change the permissions?
Sent from my VS910 4G using Tapatalk 2
iheath said:
Hi Everyone
Im a young French Boy, so Sorry for my bad english...
i've made a short movie for Disassembly the TF201 .
http://youtu.be/wvEuG2i5BHY?hd=1
Click to expand...
Click to collapse
that's great. i wonder if you can repair camera (green issue)by opening the device?
skarfreak said:
that's great. i wonder if you can repair camera (green issue)by opening the device?
Click to expand...
Click to collapse
+1 The green camera issue plagues alot of users and it's hardware all the way. You'd be bigger then, well, the big guy if you posted a fix for the camera..
Thanks for support.
I don't understand what the problem with the camera is. Do you have some details to give me ? or a video of the issue ?
iheath said:
Thanks for support.
I don't understand what the problem with the camera is. Do you have some details to give me ? or a video of the issue ?
Click to expand...
Click to collapse
Something like this... http://forum.xda-developers.com/showthread.php?t=1612230
Sent from my Transformer Prime TF201 using xda premium
skarfreak said:
Something like this... http://forum.xda-developers.com/showthread.php?t=1612230
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Ok i see, but i can't fix that because i don't have the issue on my tab...
if you want i can make a short movie how you can disassembly the camera...
Hi, great video and great timing, my screen cracked yesterday after a "screen first landing from my bed". I already ordered a replacement one and your video gave me great hints on how to dismantle it, however I'm still wondering if anything else is needed to put it back together with the new one. Does the screen comes with some kind of glue on the sides? Any tape that I need to take in consideration? or it should just snap back in place?
Thanks for doing this tutorial and I would appreciate anyone who can help me with these questions.
neonjcv said:
Hi, great video and great timing, my screen cracked yesterday after a "screen first landing from my bed". I already ordered a replacement one and your video gave me great hints on how to dismantle it, however I'm still wondering if anything else is needed to put it back together with the new one. Does the screen comes with some kind of glue on the sides? Any tape that I need to take in consideration? or it should just snap back in place?
Thanks for doing this tutorial and I would appreciate anyone who can help me with these questions.
Click to expand...
Click to collapse
Thanks guy !
glue does not require because the screen is only clipped !
Juste replace the old by the new with the same method !
if you are an other question, i'm Here
iheath said:
Ok i see, but i can't fix that because i don't have the issue on my tab...
if you want i can make a short movie how you can disassembly the camera...
Click to expand...
Click to collapse
Thats so kind of you, but i'd say no. Don't take risk if you didnt have that problem...maybe later... hehehe.. thanks anyway...
Sent from my Transformer Prime TF201 using xda premium
The video says not available in my country. I am in germany. I would love a nice video on how to take this beast apart and try to fix the camera issue. I press on it and it seems to work but only if I press down hard so maybe something got dissconnected.
Or hell find a place that will fix it, I cant send it to ASUS because of the unlock thing and because I dropped it recentlly but no other damage was done to the tablet though
now just some scratches
Where are y'all finding replacement screens? I haven't had any luck finding just the screen
Sent from my HTC Desire CDMA using xda app-developers app
Anyone find a working replacement digitizer screen? If so, from where? Details please
Digitizer screen for tf201
Nightpath said:
Anyone find a working replacement digitizer screen? If so, from where? Details please
Click to expand...
Click to collapse
TRY ON EBAY I BOUGHT ALREADY AND WAITING FOR THE DIGITAL TOUCH SCREEN ALSO
search for "TF201 DIGITIZER" YOU WILL FIND A LOT
hope i help you
I'm aware that they have them on Ebay, dozens of them, but every one that I have seen bought has a screwed up X-axis.
When you install yours make sure to test it BEFORE you take it down.
Nightpath said:
I'm aware that they have them on Ebay, dozens of them, but every one that I have seen bought has a screwed up X-axis.
When you install yours make sure to test it BEFORE you take it down.
Click to expand...
Click to collapse
take it down?
krucifix85 said:
take it down?
Click to expand...
Click to collapse
I think he means to test it before you permanently mount it.
There doesn't seem to be any way to remove a cracked digitizer from the mouning bezel without destroying it. Even though your glass may currently be cracked, I'm sure it still works at least. If you remove (and destoy) your digitizer glass, you won't want to discover that your replacement has the left and right axis reversed.
Disconnect the ribbon cable for existing (cracked) digizer glass. Connect the new digitizer glass. Boot your prime. Make certain that the new glass is the right model and the left/right is correct.
Even easier than that. Compare the rev numbers of the replacment digizier and the existing one. If they are different revs, you'll be hosed.

HTC One Max Partial Disassembly Video

Here is a Partial Disassembly I did for the HTC One Max for anyone who wants to know how to take it apart.
http://www.youtube.com/watch?v=6ArOjIypz9A
pwrdbykyank said:
Here is a Partial Disassembly I did for the HTC One Max for anyone who wants to know how to take it apart.
http://www.youtube.com/watch?v=6ArOjIypz9A
Click to expand...
Click to collapse
awesome ! i was looking for one.. let me have a look!
pwrdbykyank said:
Here is a Partial Disassembly I did for the HTC One Max for anyone who wants to know how to take it apart.
http://www.youtube.com/watch?v=6ArOjIypz9A
Click to expand...
Click to collapse
thanks for the video.
were you able to take out fully and put it back without problems ? the removal seems to be quiet simple compared to the One.
pradeepvizz said:
thanks for the video.
were you able to take out fully and put it back without problems ? the removal seems to be quiet simple compared to the One.
Click to expand...
Click to collapse
I didnt take apart the whole thing, but maybe I will in future. The whole thing was simple and ya much easier than the htc one. Once the back cover is off, the rest is simple also since its in sections and screws are visible.
pwrdbykyank said:
I didnt take apart the whole thing, but maybe I will in future. The whole thing was simple and ya much easier than the htc one. Once the back cover is off, the rest is simple also since its in sections and screws are visible.
Click to expand...
Click to collapse
DO you know if the camera is replaceable with the camera from HTC one? I counted the number of screws and i could get 9 on my the international model, but i do remember you said 13. for me there are 3 at the left side and four on the right and then two in the middle one of which has a void sticker. I am yet to see the other screws. i hate to take away the stickers
The camera should be replaceable since its the same camera as the htc one. Can you take a pic of the back of your phone and post it here so I can see it and let you know where the screws will be
pwrdbykyank said:
The camera should be replaceable since its the same camera as the htc one. Can you take a pic of the back of your phone and post it here so I can see it and let you know where the screws will be
Click to expand...
Click to collapse
Thanks mate, managed to open it up! yes it had 13 Screws as you said! I did replace the camera but it did not work.. need to check the camera module which i replaced
Oh ok, hmm let me know what happens (if you are able to get camera working)
pradeepvizz said:
Thanks mate, managed to open it up! yes it had 13 Screws as you said! I did replace the camera but it did not work.. need to check the camera module which i replaced
Click to expand...
Click to collapse
Probably going to need to add support for that camera to your kernel.
Sent from my Nexus 7 using Tapatalk
Yeah.. Possibly.. I'll give it a try later again
Sent from my HTC One max using XDA Premium 4 mobile app
Hi there friends, what triwing screwdriver do i buy? Theres a lot of them :
TRI (the nintendo one)
TRI0
TRI00
TRI000
Please help.
Cheers
Sent from my HTC One max using XDA Premium 4 mobile app
jopa7 said:
Hi there friends, what triwing screwdriver do i buy? Theres a lot of them :
TRI (the nintendo one)
TRI0
TRI00
TRI000
Please help.
Cheers
Sent from my HTC One max using XDA Premium 4 mobile app
Click to expand...
Click to collapse
haha thats a good question, i messed up all my threads!
i wont say i had the exact perfect screwdrivers, but this - 360/PH00x50 Screwdriver was useful.
had purchased it here http://www.etradesupply.com/360-ph00x50-screwdriver.html
i ain't no professional so the OP might give you a better answer.
Thank you . That's a Philips screwdriver model. What I need to know is the model of triwing screwdriver because almost all the screws are from this type. Bought an original housing from eBay with beats logo!!! Seller told me it was from a test unit and I want to put it on my Max. The beats logo looks fantastic
Sent from my HTC One max using xda app-developers app
???
guys,i need little help...the speaker aluminum cover on bottom of my 1max have 1mm out of case on middle part ....should i open the phone by this youtube video and try to fix?any chance to do this? tnx
frantech said:
guys,i need little help...the speaker aluminum cover on bottom of my 1max have 1mm out of case on middle part ....should i open the phone by this youtube video and try to fix?any chance to do this? tnx
Click to expand...
Click to collapse
honestly, it is not worth the effort mate.
so i take it no one knows which size Triwing to use? I'm gonna go ahead and chance it on the Nintendo one and i will report my results. Right now i having problems with the volume rocker and i need to do is get the backing off so i can fix/replace the damn thing.
For anyone that was waiting on my reply, yes the Nintendo one worked flawlessly. This is the exact one that i ended up buying. hope this helps people.
http://www.ebay.com/itm/280890975764?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
thanks
HunterKiotori said:
For anyone that was waiting on my reply, yes the Nintendo one worked flawlessly. This is the exact one that i ended up buying. hope this helps people.
Click to expand...
Click to collapse
thanks man. Ordered for my htc one max
pradeepvizz said:
Thanks mate, managed to open it up! yes it had 13 Screws as you said! I did replace the camera but it did not work.. need to check the camera module which i replaced
Click to expand...
Click to collapse
Hi,did you have take the whole unit apart to replace the camera module? Or was the partial disassembly in the video enough to do it? I've got the new module and have managed to do the partial disassembly but can't seem to see or find the plug for the camera ribbon. Thanks in advance .
HunterKiotori said:
so i take it no one knows which size Triwing to use? . . .
Click to expand...
Click to collapse
For posterity: The size needed for the Max is Tri-Wing #00. That size can be a little hard to find, but this kit has it and it's got a good hard tip (unlike many cheap ones):
https://www.amazon.com/gp/product/B0089NNRL4/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1
Note: You want Tri-Wing, not Tri-point. There is a small difference between the two.

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