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Hello everybody,
I own an Orange-FR branded Hero, and it get often disconnected, but doesn't seem to "know" that. The network bars stay stuck, and the "H" is displayed, as if there was a 3G connection.
I still can use Wifi (and enable/disable it), but cannot disable 3G/GSM network, not even going into "plane" mode. The only way to get out of there is to reboot the phone.
Looks like a radio bug for me...
Any ideas ?
Thanks
Yup. Which radio version are you running?
And, are you running the phone stock or with a custom ROM. If custom, try flashing the latest radio (read up on it before doing so though, as some people manage to brick their phones by not reading the instructions)- ie. don't pull the battery out, just let it do its thing.
Hello, thank you for your answer.
The phone is like new, I didn't try to update the OS neither the radio, because of the warranty...
My radio version is 63.18.55.06EU_6.35.06.18.
I'm aware of the flash methods, as I often updated my P3300 with roms found right here
Hello there,
still have the problem, seems it's happening 24h after each reboot of the phone, but sometimes less.
By looking at the message log with the OSMonitor application, I get a lot of "rmnet fifo full, dropping packet", and the time shown in the messages is wrong (near 5h20 instead of 22h40)
Thanks for your help.
Got a new phone from Orange (with a crappy customized rom).
Same problem
what does orange say about the problem?
Hi,
each ppl I could talk to told me a different thing.
Sometimes they say it's because i'm moving to another cell (aren't they joking? it's the way GSM works...), someone told me it was because of a "localisation" problem. Another time my file was "stuck" or sent to a wrong service...
I don't think they have any return on experience about this phone.
probably it is just sales bull**** they are told to say to you...
it's guys from level2 support, that's worrying
They change my phone tomorrow... again...
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
third phone, same problem
i don't use facebook sync
Same Problem
I was having the same problem, especially when it came to 3g / wireless usage - the phone would suddenly lose all connection to the masts but be unaware of it.
My solution so far is to downgrade the radio - the latest one is the worst for it, I'm using 63.18.55.06JU_6.35.08.29 at the moment and a lot more stable than before...
(using Villains 5.2 rom)
immya said:
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
Click to expand...
Click to collapse
yes I have been getting this issue too.
It uploads data on 3g but doesn't download. I found what appears to be a temporary fix for this issue but it comes back every now and again. I think it is an issue with Orange/Tmobile cell towers.
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
christophe80 said:
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
Click to expand...
Click to collapse
The one listed in my sig is the latest (and arguably the best) radio.
OMG they locked the recovery mode
im on orange and have no problems?To be honest when you talk to them they read from a script, noone there actually knows anything! just searching through a database kinda like windows help and support. If the problem is continuing with new phones id say its your cell area
I have the problem everywhere in the country, they changed the phone, they changed the sim (i'm trying another one right now), ...
That's what makes me think of a network problem.
Whenever you speak to them about issues like this always ask to speak to "high technical team"
They are the only ones that know anything and won't read of a script. They are usually very very helpful as well (or at least are in the UK)
Hi all,
My Galaxy S II keeps crashing. The phone will just power off and the battery will drain right out and the only way to turn it back on is take the battery out then charge it again. Sometimes if I am quick and realised it has crashed I can take the battery out and turn it back on and the battery will have drained 30% in an hour.
Does anybody know why the phone might do this or is there a way I can track whether something in particular is crashing the phone via a log or something like that?
Thanks
Yes there are apps that can do that.
So whats the score.......are you on latest o2 or latest unbranded.
Post the about phone details lol.
Hi,
It is on the latest H3G UK firmware and is unlocked via the Galaxy S Unlock app by Helroz (so via nv_data.bin)
4.0.4
I91000NELP4
Build: IMM76D.XWLPY
Any ideas and what is the app called?
Thanks
Hello,
Just thought I would take this opportunity to join this thread since I have been suffering from a very similar (if not identical) problem on my S2 too. It's quite lengthy, apologise for that - hope to give as clear a picture as possible:
- S2 originally from vodafone contract, am now with giffgaff
- 1 year and 6 months old
- not rooted, have always used Samsung official firmware
- updated to ICS 4.0.4 about a month ago(?)
- Kernel version 3.0.15-1056084, build number: IMM76D.BULPG
I must say I can't be certain if the random crashes started (it would sometimes heat up really hot, or sometimes not warmed up at all), phone will just turn off. Can't turn back on without taking battery out and re-inserting.
Similarly, the battery level will drop by 30+% once the battery is re-inserted.
Have experienced once where it started up in "safe mode" and although everything was still there, the apps I have put in folders were all listed cos the folders were gone. Restarted and it wasn't in safe mode anymore, but had to create new folders and sort my apps again.
The random turn offs can happen every few days, or twice a day. Don't know why it happens.
I haven't installed many new apps (some are by japanese developers but worked fine before and after I updated firmware), asked at a Vodafone store and they suggested it could be a battery problem. (offered to send it off for repair, but will take 7-10days and factory reset, which I want to avoid...)
So bought and changed a new battery (from Samsung website) which looked good (no random shut downs for a week) but it all started again last night. So it's not the battery.
Suspected it's most probably software problems.
After upgrading to 4.0.4 firmware, the phone cannot display phone serial number/network etc etc under the "legal information" in settings.
The battery log seems funny too, I would re-insert battery and restart, the battery log will still show it's been on battery for 20+hours.
I've also spotted that there're 2 OS running when looking at the battery log - when I upgraded from gingerbread to ICS, I did not do a factory reset (is that absolutely necessary?) but phone has been working perfectly for a few months after the upgrade so I thought nothing of it....
I wanted to post a screenshot but not allowed cos I'm new to forum... =(
Is it because there're 2 OS so it's clashing...?
Since I haven't rooted, I'm not sure what I can do - last resort is to wait until JellyBean rolls out from Samsung and factory reset when I upgrade?!
Hope I've given enough info to get help easier.
PS: Kies is testing my temper. Tried to solve the "this device is not supported by KIES" problem by reinstalling whilst not connected to internet, kind of worked, allowed me to backup small files (such as call logs) but when it comes to big bits e.g. photos, it will show the "unexpected error" message again.....
also got "wssyncmlnps has stopped" on my phone...
ARGH!!! just wana backup my stuff before it completely turns into a brick!
zetsuboumeow said:
Hello,
Just thought I would take this opportunity to join this thread since I have been suffering from a very similar (if not identical) problem on my S2 too. It's quite lengthy, apologise for that - hope to give as clear a picture as possible:
- S2 originally from vodafone contract, am now with giffgaff
- 1 year and 6 months old
- not rooted, have always used Samsung official firmware
- updated to ICS 4.0.4 about a month ago(?)
- Kernel version 3.0.15-1056084, build number: IMM76D.BULPG
I must say I can't be certain if the random crashes started (it would sometimes heat up really hot, or sometimes not warmed up at all), phone will just turn off. Can't turn back on without taking battery out and re-inserting.
Similarly, the battery level will drop by 30+% once the battery is re-inserted.
Glad to know it is not just me. I'm hoping I can get an app that will log what is going on right up until crash time!
Have experienced once where it started up in "safe mode" and although everything was still there, the apps I have put in folders were all listed cos the folders were gone. Restarted and it wasn't in safe mode anymore, but had to create new folders and sort my apps again.
The random turn offs can happen every few days, or twice a day. Don't know why it happens.
I haven't installed many new apps (some are by japanese developers but worked fine before and after I updated firmware), asked at a Vodafone store and they suggested it could be a battery problem. (offered to send it off for repair, but will take 7-10days and factory reset, which I want to avoid...)
So bought and changed a new battery (from Samsung website) which looked good (no random shut downs for a week) but it all started again last night. So it's not the battery.
Suspected it's most probably software problems.
After upgrading to 4.0.4 firmware, the phone cannot display phone serial number/network etc etc under the "legal information" in settings.
The battery log seems funny too, I would re-insert battery and restart, the battery log will still show it's been on battery for 20+hours.
I've also spotted that there're 2 OS running when looking at the battery log - when I upgraded from gingerbread to ICS, I did not do a factory reset (is that absolutely necessary?) but phone has been working perfectly for a few months after the upgrade so I thought nothing of it....
I wanted to post a screenshot but not allowed cos I'm new to forum... =(
Is it because there're 2 OS so it's clashing...?
Since I haven't rooted, I'm not sure what I can do - last resort is to wait until JellyBean rolls out from Samsung and factory reset when I upgrade?!
Hope I've given enough info to get help easier.
PS: Kies is testing my temper. Tried to solve the "this device is not supported by KIES" problem by reinstalling whilst not connected to internet, kind of worked, allowed me to backup small files (such as call logs) but when it comes to big bits e.g. photos, it will show the "unexpected error" message again.....
also got "wssyncmlnps has stopped" on my phone...
ARGH!!! just wana backup my stuff before it completely turns into a brick!
Click to expand...
Click to collapse
So glad it is not just me. I'm hoping I can use an app to log what is going on when crash time happens. Can someone tell me what the app is called please?
Rackers said:
So glad it is not just me. I'm hoping I can use an app to log what is going on when crash time happens. Can someone tell me what the app is called please?
Click to expand...
Click to collapse
Me too facing above all,unfortunately riding in same boat.
So, without writing a big long explanation, I'll cut straight to the chase and tell you what's been done with some light background.
I woke up one morning and my network was inactive. At first, I thought it was maybe some mobile network issue. One day later, still no connection.
-Odin'd back to stock twice
-reflashed multiple roms (including all the usual formats)
-flashed 5 difference ICS modems (KA5,6,7 and KB1,5)
IMEI error popped up after a new rom flash for those that are curious, but I lost my original a while ago and just adopted a generic. Never had an issue with it affecting my mobile network. I remember having a modem issue before when ICS was in it's discovery phase and flashing roms, but nothing where the modem just stopped while it was running/on.
I just wanted to see if I forgot something before I officially sentence my phone to death. I wanna say maybe a freak surge nuked it or something. That's about all I can think of since I know my way around android. Any ideas appreciated. maybe there's a way to check my hardware I forgot about.
Thanks!
I am unfortunately a bimbo when it comes to the mobile phones. I have tried to find an answer to my question, but I only found guesses, nothing spesific or helpful. I am hoping to find someone who understands the CPU/modem of Samsung phones, please bear with me!
Samsung Galaxy S II
GT-I9100
Android 4.1.2
Kernel 3.0.31-889555
Build JZ054K.I9100XWLSJ
Not sim-locked, not rooted. Purchaced in Finland September 2012, should be normal "untouched" phone.
Upgraded to Jellybean (right?) a couple of months ago by selecting the option from the phone. Kies and me, not working together. After every OS update I have done a factory reboot and installed the apps back, because some people on the forums have suggested it as a good precautionary measure. Things have always gone smoothly after updates.
The problem: Nowdays the phone overheats. It gets so hot that last time this happened the sim card got twisted and malformed. Also the battery drains fast when the phone gets hot. The hottest place on the phone is right under the camera lense (CPU?), not the battery. Most of the time wifi is on, mobile data off, GPS off and bluetooth off. Wifi signal is excellent.
This did not happen before Jellybean, otherwise I would only blame my extensive use of the phone. I have about 100-105 apps, Lookout, Juice Defender, about 10 news widgets, irc client, Facebook, Twitter, Spotify, Photoapps, Picasa tool, Olivephone etc. I watch movies, write docs. The memory certainly is in use, and the data transfer is 3,76 GB in 6 days over wifi (according to My Data Manager app).
The posts I found, suggested that the problem might be in media scanner or modem, and indeed software related. Is there any way of knowing this for sure? How can I read data like CPU use, temperatures etc or is it even helpful? Any other possible reasons? Is there a way to fix the problem without rooting the phone? As a bimbo I am scared of going to that route, because things tend to go wrong. If someone suggests a fix by simply installing a modem, can you create a return point or somehow make sure things can get back to what they were? I can always ask the seller company, DNA Finland, but doubt they know anything, and if they want me to return the phone as malfunctioning one, I'll probably cry as it took some time to get used to this.
Thank you!
Try a different battery first. See if the issue persists.
"To err is human, to forgive is divine"
Sent from my SGS II
Heating
I get that alot too.
Usually when Im on Chrome surfing website the part of the camera lens gets soooo hot, I have to turn it off for it to cool down. I notice it happens alot when I'm outdoors.
What I do it I remove the battery and slot it back in let it cool down a bit before turning it on.
I'm at a lost too sometimes but nothing major so didn't bother. Does your battery drain very quickly when it is overheating? Mine does.
madbutnotstupid said:
I get that alot too.
Usually when Im on Chrome surfing website the part of the camera lens gets soooo hot, I have to turn it off for it to cool down. I notice it happens alot when I'm outdoors.
What I do it I remove the battery and slot it back in let it cool down a bit before turning it on.
I'm at a lost too sometimes but nothing major so didn't bother. Does your battery drain very quickly when it is overheating? Mine does.
Click to expand...
Click to collapse
How old is ur battery?
Are u using any case or cover?
"To err is human, to forgive is divine"
Sent from my SGS II
A useful response hopefully
androidfanfinland said:
I am unfortunately a bimbo when it comes to the mobile phones. I have tried to find an answer to my question, but I only found guesses, nothing spesific or helpful. I am hoping to find someone who understands the CPU/modem of Samsung phones, please bear with me!
Samsung Galaxy S II
GT-I9100
Android 4.1.2
Kernel 3.0.31-889555
Build JZ054K.I9100XWLSJ
Not sim-locked, not rooted. Purchaced in Finland September 2012, should be normal "untouched" phone.
Upgraded to Jellybean (right?) a couple of months ago by selecting the option from the phone. Kies and me, not working together. After every OS update I have done a factory reboot and installed the apps back, because some people on the forums have suggested it as a good precautionary measure. Things have always gone smoothly after updates.
The problem: Nowdays the phone overheats. It gets so hot that last time this happened the sim card got twisted and malformed. Also the battery drains fast when the phone gets hot. The hottest place on the phone is right under the camera lense (CPU?), not the battery. Most of the time wifi is on, mobile data off, GPS off and bluetooth off. Wifi signal is excellent.
This did not happen before Jellybean, otherwise I would only blame my extensive use of the phone. I have about 100-105 apps, Lookout, Juice Defender, about 10 news widgets, irc client, Facebook, Twitter, Spotify, Photoapps, Picasa tool, Olivephone etc. I watch movies, write docs. The memory certainly is in use, and the data transfer is 3,76 GB in 6 days over wifi (according to My Data Manager app).
The posts I found, suggested that the problem might be in media scanner or modem, and indeed software related. Is there any way of knowing this for sure? How can I read data like CPU use, temperatures etc or is it even helpful? Any other possible reasons? Is there a way to fix the problem without rooting the phone? As a bimbo I am scared of going to that route, because things tend to go wrong. If someone suggests a fix by simply installing a modem, can you create a return point or somehow make sure things can get back to what they were? I can always ask the seller company, DNA Finland, but doubt they know anything, and if they want me to return the phone as malfunctioning one, I'll probably cry as it took some time to get used to this.
Thank you!
Click to expand...
Click to collapse
No disrespect to to the other guys but their responses seemed pretty useless am I right? I've had some experience with this which is why I feel qualified to answer, hopefully if it's still an issue a couple of months since you posted that I may be of help.
It's not something you're going to find a permanent fix for and my best advice is report it to your manufactuer - it is VERY likely to be to do with the jellybean software itself and in terms of a long-term solution you can hope for a further update to be released (it appears to be quite a common problem since the latest upgrade a few months ago).
Now there are things you can do to reduce it. Once it runs dry of battery (switch it off occasionally if it's melting your sim in the process!). Plug it in and let it charge switched off to full capacity. Repeat this process once. You should find that the phone's temperature stays relatively healthy (as does the battery life for ... weeks ( sorry I can't predict how long, for me it was a 4 or 5 before I had to repeat process)
Anyway, to recap, reporting it is important. Unless they're formally told about it then there's no issue.
Another long term solution is to go back to stock ICS. This does not involve routing but does involve wiping the software putting a new one on from scratch. But if you've done factory resets then I'd say you've got enough know how for a stock rom flash, they're not difficult and you'll find plenty of assistance on how to do that on xda.
All the best.
I would try a different modem too.
Sent from my GT-I9100 using Tapatalk 4 Beta
If you ask me, I'm a 100% inclined to the modem being the main cause for this. If you can, post the baseband number that appears under settings>> phone info. Baseband, modem and radio all refer to the same. It's good to know what modem you're using, I have a list of modems I've personally tested that resulted in overheating problems.
BTW you should try to fix this asap cuz this overheating messes you battery, it gets inflated. I've had some mayor overheating problems but never had a malformed SIM card. Sounds like you have a portable BBQ grill.
I honestly don't know if you can change modems without rooting your phone but I strongly recommend you root it. Changing modems on rooted SGS2s is a piece of cake.
Battery Overheats
androidfanfinland said:
I am unfortunately a bimbo when it comes to the mobile phones. I have tried to find an answer to my question, but I only found guesses, nothing spesific or helpful. I am hoping to find someone who understands the CPU/modem of Samsung phones, please bear with me!
Samsung Galaxy S II
GT-I9100
Android 4.1.2
Kernel 3.0.31-889555
Build JZ054K.I9100XWLSJ
Not sim-locked, not rooted. Purchaced in Finland September 2012, should be normal "untouched" phone.
Upgraded to Jellybean (right?) a couple of months ago by selecting the option from the phone. Kies and me, not working together. After every OS update I have done a factory reboot and installed the apps back, because some people on the forums have suggested it as a good precautionary measure. Things have always gone smoothly after updates.
The problem: Nowdays the phone overheats. It gets so hot that last time this happened the sim card got twisted and malformed. Also the battery drains fast when the phone gets hot. The hottest place on the phone is right under the camera lense (CPU?), not the battery. Most of the time wifi is on, mobile data off, GPS off and bluetooth off. Wifi signal is excellent.
This did not happen before Jellybean, otherwise I would only blame my extensive use of the phone. I have about 100-105 apps, Lookout, Juice Defender, about 10 news widgets, irc client, Facebook, Twitter, Spotify, Photoapps, Picasa tool, Olivephone etc. I watch movies, write docs. The memory certainly is in use, and the data transfer is 3,76 GB in 6 days over wifi (according to My Data Manager app).
The posts I found, suggested that the problem might be in media scanner or modem, and indeed software related. Is there any way of knowing this for sure? How can I read data like CPU use, temperatures etc or is it even helpful? Any other possible reasons? Is there a way to fix the problem without rooting the phone? As a bimbo I am scared of going to that route, because things tend to go wrong. If someone suggests a fix by simply installing a modem, can you create a return point or somehow make sure things can get back to what they were? I can always ask the seller company, DNA Finland, but doubt they know anything, and if they want me to return the phone as malfunctioning one, I'll probably cry as it took some time to get used to this.
Thank you!
Click to expand...
Click to collapse
Same thing happend, exept that the battery overheats and it's very hot
is the battery worn out ? it got very hot last night and showed a warning message
If you've had the battery for a while, yeah, try a new one; particularly if the battery appears a bit 'swollen' or feels 'spongy' rather than firm like a new battery does.
I am using 4.3 ROM on any of my phones. and facing regular problems with few thing and those are bugging me bad.
My phone heats up a lot however battery performance has gone bad from worst and still not giving me more then 8 hours with very minimum usage.
Also, while charging, the battery would easily reach up to 47-48 degree Celsius within a minute or two due to which I always have to charge it while keeping it turned off.
Any idea what can be done to resolve it? I am too scared to do regular usage on my phone thinking it would drain out at important time and heating too much can cause severe damage to internals of the phone?
I am having a similar problem on my Galaxy S2 since upgrading to Jelly Bean. But the circumstances are different. If I keep the phone in my trouser pocket I find that it will occasionally become hot and will not respond to the on button. If I then take the battery out and immediately reinsert it the phone starts correctly but the battery will have run down appreciably (usually battery is only down by 10% in a day but after these episodes it will be down by 50% in only the few hours it has been in the trousers). The phone is set to start with a PIN number and Wifi, GPS and data are turned off. The overheating has never occurred if the phone is not in a pocket. I thought that some combination of button presses was causing the trouble so invested in a hard case - but this has not stopped the problem completely although it occurs less often.
The phone details are:
Model GT-I9100, Android 4.1.2, Baseband I9100XXLS8, Kernel 3.0.31-863787 [email protected]#3 SMP PREEMPT Thu Jan 3112:20:07, Build number JZ054K.I9100XXMS1
Reinstall
Reinstall Software then all problems go away
Before going into detail, I feel the need to say that I am a complete noob but I can understand most technical procedures. That being said..
I had a S5 from Metro PCS (SM-G900T1). I attempted to root this thing and couldn't successfully do it so I flashed the latest firmware for T-Mobile. My phone is now SM-G900T. Within both these points, I still didn't experience any issues.
When I successfully rooted my phone, I installed the latest ROM version of The Galaxy Project. Since then, I've been experiencing 3 issues.
1.) My 4G and LTE have been switched to H, H+ and 4G. I can't switch it back by restarting my phone, changing VPNs and changing connection types. More importantly, I don't know if my service has been downgraded. Any help with this will be greatly appreciated.
2.) My phone keeps sending random service reports. There's no way for me to check out why as they happen really quickly. Is there a way to disable this or at least check out the reason why?
3.) lastly, this is a minor issue and I don't care much for it but I can't access my themes without my phone saying that TouchWiz has crashed. Nothing happens after this and my phone is fully usable but I'd still like to explore everything since this is my first custom ROM.. Any help at all is greatly appreciated.
Edit 1: It appears that the H+ and 4G are equivalent to LTE speeds but slightly slower. I have tried to coax the changsetting by tweaking the build settings but no luck. Also a new issue has become a problem for me.
After a while of no use or after charging, the screen becomes unresponsive. The power button works but I cannot restart/turn off my phone and it requires me to pull the battery every time.
Try another ROM to see if the problem goes away. I suggest you give this a try: http://forum.xda-developers.com/galaxy-s5/development/rom-popwiz-telstra-note-5-port-v3-0-t3265997