Hi all.
Looking for some advice about what to do with my replacement n10...
I asked for a replacement of the first as there was noticeable dimming down one edge of the screen, and Google were happy to RMA.
The replacement has a better screen but 3/5 times I go to turn the screen on it stays off, and takes repeated hitting of the power button (usually three times) to get the screen on.
I thought this may be a software issue but it occurred on both stock software and cm10.1,and didn't occur on the original one.
The question is;what do I do now? I have two faulty tabs, and the new one is worse than the original. I'm worried Google will receive either back and decide the faults aren't severe enough and charge the card restocking fees, or I will receive a third with faults. Have I just been unlucky so far?
It is worth noting that the original had the seals broken on the packaging and the replacement had one seal gone.
If the screen is nice you should do a warranty repair with Samsung. Call the number on your card in the box and press the phone option and then nexus s. That should get you a rep that can help you (the tablet people have no idea how to get an RMA number for a nexus tablet).
Conversely you could just get can other RMA. Then you run the risk of getting a worse screen.
Sent from my often RMA'd Nexus 4
Jayrod1980 said:
If the screen is nice you should do a warranty repair with Samsung. Call the number on your card in the box and press the phone option and then nexus s. That should get you a rep that can help you (the tablet people have no idea how to get an RMA number for a nexus tablet).
Conversely you could just get can other RMA. Then you run the risk of getting a worse screen.
Sent from my often RMA'd Nexus 4
Click to expand...
Click to collapse
Well I went ahead and tried the RMA lottery, and boy am I glad.
In the last couple of days it has become apparent that the battery on the replacement is absolutely broken. It doesn't report correct charging levels at all, and doesn't charge properly. This is on top of the power-on button issue (which I am sure is related).
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The above battery stats screenshot was taken this morning after the tablet had completely died, and been on charge overnight, switched on this morning and left for ten minutes.
Totally loopy!
I had the same problem with mine. Good screen with broken battery management. Also it would take 20 seconds for screen to turn on after hitting the power button. It would power off when I took it off the charger or sometimes show dead battery with full charge. Hope your next one works out for you.
Related
A few weeks ago my Evo 3D started to turn off on its own at random times andwon’t turn on until took the battery out. I did some searching around andnoticed that many people are having the same problem. Also, I have noticed thatmany suggestions were that some app is killing the phone. Well after diggingaround in my phone and un-installing all apps, the phone was still doing it. Inthe last few days I accidently shut the phone off by just moving the batterywhile it’s in the phone. After some more messing around, the phone does shutoff when I push the battery away from where it touches the metal prongs on thephone. If anyone else having the same problem can test out my fix, it would begreat.
The fix:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If you search around, a lot of people did have the same issue you had. Your solution should work and has already been confirmed by others.
aypanthony said:
If you search around, a lot of people did have the same issue you had. Your solution should work and has already been confirmed by others.
Click to expand...
Click to collapse
that sounds good, but i couldnt find this anywhere.
I guess I should have said "a few" people. I think a loose battery or bad connection can cause random reboots and shutdowns. If you search for those terms you may find some more threads. Here is the one I was thinking of.
http://forum.xda-developers.com/showthread.php?t=1196380
stas333 said:
A few weeks ago my Evo 3D started to turn off on its own at random times andwon’t turn on until took the battery out. I did some searching around andnoticed that many people are having the same problem. Also, I have noticed thatmany suggestions were that some app is killing the phone. Well after diggingaround in my phone and un-installing all apps, the phone was still doing it. Inthe last few days I accidently shut the phone off by just moving the batterywhile it’s in the phone. After some more messing around, the phone does shutoff when I push the battery away from where it touches the metal prongs on thephone. If anyone else having the same problem can test out my fix, it would begreat.
The fix:
Click to expand...
Click to collapse
i was having the same issue but i read on some posts that the radio was an issue
so i had the old radio on my phone i only flash the newest radio and since then i haven't got no reboots...already a month and my phone is working fine...
My problem is related to ambient temperature. If it is above 90 out it restarts randomly. I go inside and it is fine. This is related to nothing else.
I went to the park with my kids this weekend and had no restarts because it was 70 out. I was at the same park doing the same things a few weeks ago...it restarted every 5 minutes.
After 2 weeks of cool weather, it restarted today because I am wearing black jeans (it was in the pocket) and it is 80 out.
I am going to exchange it AGAIN--I had the same problem with the last one.
I had that problem with my 2nd EVO and they replaced it at the Sprint store. That was a couple days after my 30 days
Sent from my PG86100 using XDA App
Im having the same issues. Random reboots every hour on Vaelpak and eternity.
Hi,
Ok so I decided to fix an annoying little rattle I had with the battery today. I opened up the 2 screws, slid of the cover and placed a little foam between the battery and chassis. Job done. Then I spotted a switch here
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So I switched it (Yes the Tablet was off) and then I switched it back the other way. Put it all back together and attempted to power up. No good. Dead. Held the power button for 10 secs and still nothing. Plugged in the charger and lights flashed then could power it on. The battery was already fully charged and also indicated this when successfully powered on.
SO what did I switch ?
Sony Tablet S 16GB Wifi - rooted
Any one any ideas ?
Do you mean it works when plugged in? but not on battery? If so what percentage charge does it show - maybe try measuring voltage on battery - preferably direct if you can open the case again, or try some soft first - I saw som widgets etc measure voltage, temp etc - I don't use any of them so cannot recommend. I believe setting menu has battery status too but I believe it's just stating its state or something simple like that not the voltage.
It works perfect now, it only didn't switch on the first time till i plugged in the charger. Now it works fine all the time. If you look at the picture the word OFF is printed on the PCB next to the switch. I'm really just curious to know what it switches off.
wtf... could this be like a manual s-off switch?
Would you be able to re-post the picture? It's not showing up for me (could be the work computers though) Or a link perhaps.
---------- Post added at 07:37 AM ---------- Previous post was at 07:32 AM ----------
I wanna check this out myself when I get home, but firstly, how deep did you have to go to get to this, and did the rubber feet go straight back in easily and stay inplace well? Don't wanna have them falling out all the time
Here you go
or here too
taking the rubber feet off was a little tricky. I used 2 nail files , one to push the rubbber from the edge of the hole and the other to lift it out. They are quite sticky and go back easily.
Check this out as it might help
http://www.techrepublic.com/photos/cracking-open-the-sony-tablet-s/6301055
I had a look at the pictures on the link above but still no mention as to what this off switch it for.
There is a switch inside the asus transformer that kind a looks the same and it is for the batery, when your device does not see your batery anymore than you can use the switch to deconnect and connect your batery again without removing it.
When the batery drops under a certain voltage the tablet wont reconize it anymore and than you need to do this.
I think when pulling the switch you"removed" the batery, that is way you had a scary startup after that
Is possible to add a better battery?
The battery is completley removable so it can be exchanged. Its only a matter of waiting for one of the after market battery makers to come up with a bigger battery to install.
I just turned my phone on and now all it's showing is a gray screen (see image) below.
Even when I pull the battery, it "boots" into this. After some time I do hear the booting sound.
The phone is unlocked/rooted/s-off'ed.
When I boot with the volume button down it does show something, but it's unreadable (only showing the top 1/2 part of the 1st text line)
Anyone here who might have a clue what is wrong, and how to fix it?
Thank you.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It's the slenderman!
Lol no you probably need a new digitizer/lcd panel. That's my guess
Sent from my PG86100 using xda app-developers app
Try booting into the boot loader and see if it still does that if not your rom has gone corrupt. Superwipe and reinstall.
htc-hd2 said:
I just turned my phone on and now all it's showing is a gray screen (see image) below.
Even when I pull the battery, it "boots" into this. After some time I do hear the booting sound.
The phone is unlocked/rooted/s-off'ed.
When I boot with the volume button down it does show something, but it's unreadable (only showing the top 1/2 part of the 1st text line)
Anyone here who might have a clue what is wrong, and how to fix it?
Thank you.
Click to expand...
Click to collapse
Looks like the LCD is damaged or the connection ribbon for the LCD is loose.
What everyone's said so far is right. Your LCD is either broken or has a loose cable.
Send it in for repairs.
I don't see why they wouldn't repair it even if you are rooted, as this is their flaw, not a result of your rooting.
But to be safe, try and flash an RUU on the phone, for now.
Thank you all for the input.
It's still withing waranty, and will be picked up tomorrow for replair!
It's still rooted.. Let's see what they are going to say.
Will keep you guys updated!
re: Will keep you guys updated!
Today I gmy evo back..
(I was away for a holiday , so could not get the phone fixed before)
They replaced the motherboard... It's great, exept that I now can not root the phone anymore
Why not?
signature( don't ask me for help, as could care less if you phone explodes)
htcdev doesnt seem to work with replaced motherboards
EM|NEM said:
htcdev doesnt seem to work with replaced motherboards
Click to expand...
Click to collapse
Correct!
Great... NOT..
Today I noticed that the compass and GPS are not working!
Compass is stuck at the North, and GPS does not see any satellites (tested outside)
HTC will pick it up tomorrow.. again......
To be continued
Hi!
Weird case here. I used my Samsung Galaxy S9 plus as normal about a month ago when I ran out of power. I connected the original Samsung charger and chared it fully. When I powered up again there was no WiFi and no cellular network. I tried to: reboot, reset network settings, reboot again, but no luck. I then used about forever to tidy up images and files before I took a full backup and then reset the phone to factory defaults. All functions was normal, except no network. The reset to factory defaults didn't help either.
To I via the online shop made a support case - and sent it for repairs. I thougt this was a clear warranty case - phone beeing under a year and everything.
A couple of weeks later the workshop told me the damage could only happen if the phone was ran in a microwave oven. Well, it didn't. I have worked with computers and phones for more than 20 years - and of course I would not put it in the microwave oven. I do not have kids or anyone else that would do this as a prank on me.
And to be frank - I can not understand how the phone can be undamaged in all other aspects than the network antenna connectors beeing burned after running it in the microwave. I asked Samsung on the phone today if this was the case, but did not get a clear answer.
So do anyone know, is it even possible to ruin just the antennas with a microwave oven, leaving everyting else on the phone intact? Have anyone seen this happening?
And how can Samsung claim this is the only way this damage could have happened when it didn't?
I am so frustrated at Samsung!
Regards Tor Arne Pedersen
(at the moment an old useless iphone 5s is my phone ( )
The problem with the WiFi and Cellular network seems like a IMEI-Error. (You can see your IMEI in your Phone-Settings) I also think, that the first part, that would break in a microwave, is the USB-Port, because of the "open" wires.
Sorry for my bad English
Thanks. The wifi and cellular is burned all right. But nothing else. I got the pictures from Samsung now.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
profi_fahrer said:
The problem with the WiFi and Cellular network seems like a IMEI-Error. (You can see your IMEI in your Phone-Settings) I also think, that the first part, that would break in a microwave, is the USB-Port, because of the "open" wires.
Sorry for my bad English
Click to expand...
Click to collapse
You have plastic melted, so I agree with Samsung. You did something =)
Hello,
My phone is with the most updated patch (March 1 2022).
I experience numerous bugs.
For example:
I have 2 shutter buttons on the camera.
The phone gets stuck all of a sudden and takes several minutes to be usable again.
It won't charge anymore... gives "phone's temperature is too low" error. It's 25c outside...
This is my first and last Samsung phone for sure.
In the past I had a Nokia, HTC and OnePlus. All three worked great for about 4 years each.
Samsung lasted less than 6 months. What a f#$&ing joke.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Have you tried flashing stock ROM via Odin or at least just factory resetting the device?
Geoperson8 said:
Have you tried flashing stock ROM via Odin or at least just factory resetting the device?
Click to expand...
Click to collapse
No I have not.
Fortunately the phone is still under warranty so I put it in a repair shop.
But, in the past I had a Nokia, HTC and OnePlus. All three lasted about 4 years.
The Samsung failed after less than half a year.
I will never buy another Samsung phone.
ok
Got the phone back from the lab.
Seems like everything is ok now, including the bugs in the camera app.
I don't think they opened the device. They just did a system update. But "better" than the OTA one.
VGFreak said:
ok
Got the phone back from the lab.
Seems like everything is ok now, including the bugs in the camera app.
I don't think they opened the device. They just did a system update. But "better" than the OTA one.
Click to expand...
Click to collapse
There is no camera bug. Its a deliberate feature in the camera app to be able to position a floating shutter button where it is easier for you to tap. Its especially useful for those with small fingers. If you go to the camera settings and tap on shooting methods, you will see a toggle for floating shutter button. If its visible already, you can remove it quickly by holding on the floating shutter button and then tapping on the minus ( - ) that pops up next to it.
As for the too cold error, I have never seen that before. The fact its unique to you tells me its not a software issue (or everyone would have it) and its likely a hardware issue with your device. They may have replaced the charging board or a sensor. Bare in mind they are an official repair centre so they will return your phone with no evidence of it being opened. Every repair in the repair centre also involves making sure the phone is updated to the latest update so thats not unusual to see either. I've had them update my phone for a simple screen repair which I was furious about.
sometime factory reset helps