Phone randomly shuts down, powers off - HTC EVO 3D

A few weeks ago my Evo 3D started to turn off on its own at random times andwon’t turn on until took the battery out. I did some searching around andnoticed that many people are having the same problem. Also, I have noticed thatmany suggestions were that some app is killing the phone. Well after diggingaround in my phone and un-installing all apps, the phone was still doing it. Inthe last few days I accidently shut the phone off by just moving the batterywhile it’s in the phone. After some more messing around, the phone does shutoff when I push the battery away from where it touches the metal prongs on thephone. If anyone else having the same problem can test out my fix, it would begreat.
The fix:
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If you search around, a lot of people did have the same issue you had. Your solution should work and has already been confirmed by others.

aypanthony said:
If you search around, a lot of people did have the same issue you had. Your solution should work and has already been confirmed by others.
Click to expand...
Click to collapse
that sounds good, but i couldnt find this anywhere.

I guess I should have said "a few" people. I think a loose battery or bad connection can cause random reboots and shutdowns. If you search for those terms you may find some more threads. Here is the one I was thinking of.
http://forum.xda-developers.com/showthread.php?t=1196380

stas333 said:
A few weeks ago my Evo 3D started to turn off on its own at random times andwon’t turn on until took the battery out. I did some searching around andnoticed that many people are having the same problem. Also, I have noticed thatmany suggestions were that some app is killing the phone. Well after diggingaround in my phone and un-installing all apps, the phone was still doing it. Inthe last few days I accidently shut the phone off by just moving the batterywhile it’s in the phone. After some more messing around, the phone does shutoff when I push the battery away from where it touches the metal prongs on thephone. If anyone else having the same problem can test out my fix, it would begreat.
The fix:
Click to expand...
Click to collapse
i was having the same issue but i read on some posts that the radio was an issue
so i had the old radio on my phone i only flash the newest radio and since then i haven't got no reboots...already a month and my phone is working fine...

My problem is related to ambient temperature. If it is above 90 out it restarts randomly. I go inside and it is fine. This is related to nothing else.
I went to the park with my kids this weekend and had no restarts because it was 70 out. I was at the same park doing the same things a few weeks ago...it restarted every 5 minutes.
After 2 weeks of cool weather, it restarted today because I am wearing black jeans (it was in the pocket) and it is 80 out.
I am going to exchange it AGAIN--I had the same problem with the last one.

I had that problem with my 2nd EVO and they replaced it at the Sprint store. That was a couple days after my 30 days
Sent from my PG86100 using XDA App

Im having the same issues. Random reboots every hour on Vaelpak and eternity.

Related

Looks like Smart Sync is back....

I was looking through the events section of the power manager to disable the powersave notification, and I came across whats below. Whats listed are,
smartsync.SmartSyncProvider
smartsync.SmartSyncReceiver
smartsync.SmartSyncDataLinkTurnOffReceiver
smartsync.SmartSyncScreenOnOffTimeReceiver
Click to expand...
Click to collapse
Looks like Smart Sync is back.....
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good ole HTC....
What's your point?.... I didn't think they fully removed it on the last OTA anyway?...
If they did and its back, its not necc a bad thing at all so lets be sure to not jump to conclusions and assume its all bad too...
Last time they had issues with it configured poorly and would shut off data if phone is asleep after midnight or whatever...so far I haven't seen this behavior... So maybe they fixed the issues it had before?
Sent from my EVO using Tapatalk 2
sgt. slaughter said:
What's your point?.... I didn't think they fully removed it on the last OTA anyway?...
If they did and its back, its not necc a bad thing at all so lets be sure to not jump to conclusions and assume its all bad too...
Last time they had issues with it configured poorly and would shut off data if phone is asleep after midnight or whatever...so far I haven't seen this behavior... So maybe they fixed the issues it had before?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
True, and a very good point. I just thought i'd point it out just in case
I hate it. Every time you plug your phone in to a computer it tries to install the software, and if you let it it'll fubar your adb and fastboot drivers. Not to mention I prefer my phone to not whore out all my information to every computer it gets plugged in to.
But anyways, now that I've removed some of HTC's bloat I'm liking the update.
xHausx said:
I hate it. Every time you plug your phone in to a computer it tries to install the software, and if you let it it'll fubar your adb and fastboot drivers. Not to mention I prefer my phone to not whore out all my information to every computer it gets plugged in to.
But anyways, now that I've removed some of HTC's bloat I'm liking the update.
Click to expand...
Click to collapse
Think were talkin bout two diff HTC sync's here, but yeah the notification crap when u plug in is junk...
I don't get pop up on my comp and adb is fine for me...just the phone pull down has those new notification crap clogging up ****. .
Sent from my EVO using Tapatalk 2

Nexus 10 woes (power button)

Hi all.
Looking for some advice about what to do with my replacement n10...
I asked for a replacement of the first as there was noticeable dimming down one edge of the screen, and Google were happy to RMA.
The replacement has a better screen but 3/5 times I go to turn the screen on it stays off, and takes repeated hitting of the power button (usually three times) to get the screen on.
I thought this may be a software issue but it occurred on both stock software and cm10.1,and didn't occur on the original one.
The question is;what do I do now? I have two faulty tabs, and the new one is worse than the original. I'm worried Google will receive either back and decide the faults aren't severe enough and charge the card restocking fees, or I will receive a third with faults. Have I just been unlucky so far?
It is worth noting that the original had the seals broken on the packaging and the replacement had one seal gone.
If the screen is nice you should do a warranty repair with Samsung. Call the number on your card in the box and press the phone option and then nexus s. That should get you a rep that can help you (the tablet people have no idea how to get an RMA number for a nexus tablet).
Conversely you could just get can other RMA. Then you run the risk of getting a worse screen.
Sent from my often RMA'd Nexus 4
Jayrod1980 said:
If the screen is nice you should do a warranty repair with Samsung. Call the number on your card in the box and press the phone option and then nexus s. That should get you a rep that can help you (the tablet people have no idea how to get an RMA number for a nexus tablet).
Conversely you could just get can other RMA. Then you run the risk of getting a worse screen.
Sent from my often RMA'd Nexus 4
Click to expand...
Click to collapse
Well I went ahead and tried the RMA lottery, and boy am I glad.
In the last couple of days it has become apparent that the battery on the replacement is absolutely broken. It doesn't report correct charging levels at all, and doesn't charge properly. This is on top of the power-on button issue (which I am sure is related).
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The above battery stats screenshot was taken this morning after the tablet had completely died, and been on charge overnight, switched on this morning and left for ten minutes.
Totally loopy!
I had the same problem with mine. Good screen with broken battery management. Also it would take 20 seconds for screen to turn on after hitting the power button. It would power off when I took it off the charger or sometimes show dead battery with full charge. Hope your next one works out for you.

[Q] Possible hardware failure: Phone overheats and external SD card not detected

Hello XDA.
I have been having a problem with my phone for almost 3 weeks now. Basically, my phone overheats randomly (possible fire hazard), which I think is caused by the CPU being stuck at max 1200 MHz. Battery also drains very quickly in that moment, running 100% to 0% in approximately 1.5 hours. It's not as hot now after I changed to CM10.1 (previously was on PAC-ROM v22), but it still runs very warm. I was thinking this could be because there was a time when I turned on the LED flash for some time (I think approximately 5 minutes), and I read an article somewhere that turning it on for extended periods of time might cause the internals to melt or malfunction. How big is the possibility of this happening, and what are my options if it is the problem?
The second problem has actually happened a long time ago, but now recurs with the above problem. At that time, I flashed a new ROM (it was a TouchWiz Rom, but I can't remember which) and the external SD card starts acting up. It would randomly gets dismounted, with error messages that either says 'SD card damaged', 'SD card removed', or 'SD card error' (one of those three will pop up randomly). At the time, it returned to normal when I flashed it back to Paranoid. Now, it is happening again. Now I am sure that the problem is not with the card itself since at other times it works just fine. Could this also be another hardware error? I don't think it's a ROM issue since I have tried Paranoid, PAC-ROM, CM, and AOKP, all with the same result.
To rub it in my wounds, both of those problems doesn't happen when the phone is charged, which happens at night or at work, which is the time I'm not reaching my phone to plug in the earphones and blast some music, which is stored on the external SD.
Maybe someone have the same experience, or have some insights to these problems?
We have a saying around here:
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Sent from the little guy
I was thinking about that also, but I've been hold off by my own dislike for TouchWiz. Meh...
Anyways, thanks, might try that in a couple of days
Use stock to see if the issue perists.
If it's still there, we could be talking hardware.
if it's not, it's software.
Sent from the little guy
After using stock (XWLSS) for two days, I guess the problem really is software. Phone doesn't overheat anymore, and SD card only undetected some 2 minutes after unplugging the USB/charger. Still strange, but it works. Thanks again gastonw for the advice
Np.
You can try chameleon ROM if you like, no touchwiz there.
Sent from the little guy

S2 very hot

Hey guys,
recently my s2 died (wednesday). I suspect it was due to condensation.
anyway, today i put a battery in it after leaving it in rice, and it turned on.
however, the phone was hot, very hot actually and the battery life didnt seem consistant. eg. id put a battery in, itd say 80% then turn off the phone, turn it back on and itd say 9%. this is in the space of a couple mins.
ive got 3 batteries, and all showed similar things.
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the above photo shows where the heat is coming from. its too hot to touch. it wasnt like this before.
it doesnt even need to be turned on for it to heat up. once a battery is inserted, its almost instantly burning.
anyone know what that is which is circled, what the possible cause for the excess heat is, and any solutions?
thanks
Hi, I believe the IC you have circled is for battery charging/control which in the s2 is a max8627. The IC could have failed or maybe one of the caps near it (which do look like they have some sort of residue on them).
Short of replacing them there might not be much you can do i'm afraid. If you are feeling adventurous and have a good soldering iron (a steady hand can help too ) give it a try.
Mike.
ibnabatoot said:
Hey guys,
recently my s2 died (wednesday). I suspect it was due to condensation.
anyway, today i put a battery in it after leaving it in rice, and it turned on.
however, the phone was hot, very hot actually and the battery life didnt seem consistant. eg. id put a battery in, itd say 80% then turn off the phone, turn it back on and itd say 9%. this is in the space of a couple mins.
ive got 3 batteries, and all showed similar things.
the above photo shows where the heat is coming from. its too hot to touch. it wasnt like this before.
it doesnt even need to be turned on for it to heat up. once a battery is inserted, its almost instantly burning.
anyone know what that is which is circled, what the possible cause for the excess heat is, and any solutions?
thanks
Click to expand...
Click to collapse
Hi, thanks for the reply. makes sense why it gets so hot now.
should of mentioned, thats not my photo. i found it on another thread, but its the same place thats heating up on mine.
i think i might give cleaning that area with isopropyl a try, although not sure if thatll make much difference.
edit- using the ic part number you mentioned, i came across this thread http://samsunggalaxysforums.com/sho...age-overheating-u503-(USB-OTG)-and-Workaround
which is exactly what is happening to mine.
ibnabatoot said:
Hi, thanks for the reply. makes sense why it gets so hot now.
should of mentioned, thats not my photo. i found it on another thread, but its the same place thats heating up on mine.
i think i might give cleaning that area with isopropyl a try, although not sure if thatll make much difference.
edit- using the ic part number you mentioned, i came across this thread http://samsunggalaxysforums.com/sho...age-overheating-u503-(USB-OTG)-and-Workaround
which is exactly what is happening to mine.
Click to expand...
Click to collapse
Good find there. Sounds like this IC in particular is prone to failure after being shorted out. Will you be attempting this fix?
yeah, no other option really. getting a new phone soon, so thisll be handed down to a family member if it works fine after attempting the fix.
update-
just used a dremel with the smallest diamond tipped bit i could find, and wore the chip away.
the phone still turns on, and temps are not only feel different, but are reported as 31c (was 80c when the chip was present).
so a success!
Sorry for late reply glad it turned out to be that component and you managed to fix it.
Sent from my GT-i9100 using Tapatalk now Free

Question Phone won't charge + numerous bugs

Hello,
My phone is with the most updated patch (March 1 2022).
I experience numerous bugs.
For example:
I have 2 shutter buttons on the camera.
The phone gets stuck all of a sudden and takes several minutes to be usable again.
It won't charge anymore... gives "phone's temperature is too low" error. It's 25c outside...
This is my first and last Samsung phone for sure.
In the past I had a Nokia, HTC and OnePlus. All three worked great for about 4 years each.
Samsung lasted less than 6 months. What a f#$&ing joke.
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Have you tried flashing stock ROM via Odin or at least just factory resetting the device?
Geoperson8 said:
Have you tried flashing stock ROM via Odin or at least just factory resetting the device?
Click to expand...
Click to collapse
No I have not.
Fortunately the phone is still under warranty so I put it in a repair shop.
But, in the past I had a Nokia, HTC and OnePlus. All three lasted about 4 years.
The Samsung failed after less than half a year.
I will never buy another Samsung phone.
ok
Got the phone back from the lab.
Seems like everything is ok now, including the bugs in the camera app.
I don't think they opened the device. They just did a system update. But "better" than the OTA one.
VGFreak said:
ok
Got the phone back from the lab.
Seems like everything is ok now, including the bugs in the camera app.
I don't think they opened the device. They just did a system update. But "better" than the OTA one.
Click to expand...
Click to collapse
There is no camera bug. Its a deliberate feature in the camera app to be able to position a floating shutter button where it is easier for you to tap. Its especially useful for those with small fingers. If you go to the camera settings and tap on shooting methods, you will see a toggle for floating shutter button. If its visible already, you can remove it quickly by holding on the floating shutter button and then tapping on the minus ( - ) that pops up next to it.
As for the too cold error, I have never seen that before. The fact its unique to you tells me its not a software issue (or everyone would have it) and its likely a hardware issue with your device. They may have replaced the charging board or a sensor. Bare in mind they are an official repair centre so they will return your phone with no evidence of it being opened. Every repair in the repair centre also involves making sure the phone is updated to the latest update so thats not unusual to see either. I've had them update my phone for a simple screen repair which I was furious about.
sometime factory reset helps

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